Wyse Winterm 9450XE User manual

Reference Guide
Wyse®Winterm™9 series
Based on Microsoft®Windows®XP Embedded
Issue: 063005
PN: 883808-02Rev. A

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Copyright Notice
© 2005, Wyse Technology Inc. All rights reserved.
This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit,
transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication
without express written permission.
End User License Agreement (“License”)
A copy of the Wyse Technology End User License Agreement is included in the software and provided for your
reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing
agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.
Trademarks
Wyse, WY, and WyseWorks are registered trademarks, and the Wyse logo, Winterm logo, Wyse, Winterm, Wyse
Expedian, and Alcatraz are trademarks of Wyse Technology Inc. Rapport is a registered trademark of Rapport
Technologies Inc., a division of Wyse Technology.
ICA and MetaFrame are registered trademarks of Citrix Systems Inc.
Microsoft and Windows are registered trademarks of Microsoft Corporation.
All other products are trademarks and/or registered trademarks of their respective companies.
Specifications subject to change without notice.
Patents
This product and/or associated software are protected by copyright, international treaties, and various patents,
including the following U.S. patents: 6,836,885 and 5,918,039.
Restricted Rights Legend
You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and
national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as
end-user, end-use and country destination restrictions issued by U.S. and other governments. For additional
information on exporting the Software, see http://www.microsoft.com/exporting.
Ordering Information
For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE
(1-800-438-9973) or visit us at http://www.wyse.com. In all other countries, contact your sales representative.
FCC Statement
This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices
(refer to "Thin Client Requirements Compliance"), pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.

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Caution
Changes or modifications not covered in this manual must be approved in writing by the
manufacturer’s Regulatory Engineering department. Changes or modifications made without
written approval may void the user’s authority to operate the equipment.
Thin Client Requirements Compliance
FCC Compliance
The Models 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, Model x150SE, Product 9150SE, SX0,
and VX0 Thin Clients meet Class B requirements.
IEC/EN Compliance
The Models 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, Model x150SE, Product 9150SE, SX0,
and VX0 Thin Clients meet Class B requirements.
Canadian DOC Notices
Refer to the previous section, "Thin Client Requirements Compliance," to find out to which Thin Client model
each of the statements below refers.
Class A
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
Class B
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out
in the Radio Interference Regulations of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le
Ministère des Communications du Canada.
IEC/EN Notice
These products conform to the requirements of IEC950 and EN60950.
These products conform to requirements of EN55022 for Class A equipment or EN55022 for Class B equipment
(refer to "Thin Client Requirements Compliance").
Cable Notice
The use of shielded I/O cables is required when connecting this equipment to any and all optional peripheral or
host devices. Failure to do so may cause interference and violate FCC and international regulations for
electromagnetic interference.
Noise Suppressor
A noise suppressor (ferrite bead) must be installed on the network cable of your Thin Client. This installation is
necessary to maintain compliance with U.S. FCC B limits and European CISPR B EN55022 Class B limits. The
noise suppressor is supplied by the manufacturer and is packed in your Thin Client shipping carton.

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Device Power Supply
Caution
Replace power supply with the same or equivalent type as recommended by the manufacturer.
Model 9450XE and 9455XL Thin Clients
For use with External Power Supply Li Shin Model LSE9802A1255 or certified equivalent model supplied by the
manufacturer, rated 12V/4.58A.
Model 9650XE Thin Client
For use with External Power Supply Li Shin Model LSE0219B1280 or certified equivalent model supplied by the
manufacturer, rated +12V/6.67A.
Model J400, Product 941GXL Thin Client
For use with External Power Supply Li Shin Model LSE9802A1255 or certified equivalent model supplied by the
manufacturer, rated +12V/4.58A.
Model x150SE, Product 9150SE Thin Client
For use with External Power Supply DVE Model DSA-0421S-12 3 30, or certified equivalent model supplied by
the manufacturer, rated 12V/2.5A.
Model SX0 Thin Client
For use with External Power Supply DVE Model DSA-0421S-12 3 30, or certified equivalent model supplied by
the manufacturer, rated 12V/2.5A.
Model VX0 Thin Client
For Use with External Power Supply Model LSE9802A1255, or UL Listed Power Unit marked “Class 2” or “LPS”
and rated for minimum 4.0A at 12 V DC.
Battery Information
The 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, and VX0 Thin Clients contain a replaceable
battery.
Warning
There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used
batteries according to the instructions accompanying the battery.

Contents
Introduction 1
About This Guide 1
Wyse Technical Support 2
Server Environment Requirements 2
Session Servers 2
Citrix Independent Computing Architecture (ICA) 2
Microsoft Remote Desktop Protocol (RDP) 2
Terminal Emulation Support 3
Support Servers 3
Rapport Remote Administration 3
Virtual Network Computing (VNC) Viewer 3
Model Summary 4
Model 9450XE 5
Model 9455XL 6
Model 9650XE 8
Model J400, Product 941GXL 10
Model x150, Product 9150SE 12
Model SX0, Product S90 14
Model VX0, Product V90 15
Mounting and Connecting the Thin Client 16
Extended XPe Features 17
Logging On 17
Automatic Log-on 17
Manual Log-on 17
Automatically Launched Utilities 18
Enhanced Write Filter 18
NetXClean 18
VNC Server 18
Time Synchronization Utility 18
The XPe Desktop 19
Users Desktop 19
Administrators Desktop 21
Client Information 22
Logging Off, Restarting, and Shutting Down the Thin Client 23
Programs Extended Menu 24
PTSManager and ptw32 24
Neutron Time Synchronization Application 26
Internet Explorer 27
Citrix Program Neighborhood 28
Remote Desktop Connection 29
WinVNC Current User Properties 30
Control Panel Extended Selections 31
Administrative Tools 32
Custom Fields 36

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ELO Touchscreen 37
Sun Java Runtime Environment 37
RAMdisk 37
Rapport 39
Regional and Language Options 39
Winlog 40
Wireless LAN Settings 41
Peripherals 41
Printers 41
Audio 42
Utilities and Settings 43
Enhanced Write Filter 43
Password Change with the Enhanced Write Filter 44
Enhanced Write Filter Command Line Control 46
Enhanced Write Filter Enable and Enhanced Write Filter Disable Desktop
Icons 47
Enhanced Write Filter Control Dialog Box 48
NetXClean Utility 50
Function Summary 50
Local Drives 51
Drive Z 51
Drive C and Flash 51
Saving Files 52
Mapping Network Drives 52
Domain Participation 52
Joining a Domain 52
Roaming Profiles 53
WinPing Utility 54
Net and Tracert Utilities 54
User Manager 55
Creating New User Accounts 55
Configuring User Profiles 55
Creating New Groups 56
Determining Group Membership 57
Changing the Computer Name 57
Remote Administration and Firmware Upgrades 58
Wyse Rapport Version 4.4.x 58
Add-on Modules 58
Firmware Upgrades 58
User Instructions on the First Boot Process After Loading a Standard Image (v2.2 or
Earlier Only) 59
WinVNC 60
VNC Server Properties Settings 60
VNC Viewer Setup and Operation 61
List of Figures
1 Model 9450XE Thin Client 5
2 Model 9455XL Thin Client 6
3 Model 9650XE Thin Client 8
4 Model J400, Product 941GXL Thin Client 10
5 Model 9150SE Thin Client 12
6 Model SX0, Product S90 Thin Client 14
7 Model VX0, Product V90 Thin Client 15

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8 Example of a User desktop 19
9 Example of an administrator desktop 21
10 Client Information dialog box 22
11 Power Term Session Manager 24
12 Terminal emulation window and Connect dialog box 25
13 Neutron dialog box (extended menu) 26
14 Internet Explorer window 27
15 Citrix Program Neighborhood window 28
16 Remote Desktop Connection dialog box (expanded view) 29
17 WinVNC: Current User Properties dialog box 30
18 Administrator Control Panel window (Classic View/List) 31
19 Administrative Tools window 32
20 Component Services window 33
21 Event Viewer window 33
22 Services window 34
23 Local Users and Groups window 35
24 WinVNC: Current User Properties dialog box 36
25 Custom Fields dialog box 37
26 Ramdisk Configuration dialog box 38
27 Rapport Properties dialog box 39
28 Enhanced Write Filter Control dialog box 48
29 WinPing window 54
30 System Settings Change message 59
31 WinVNC: Current User Properties dialog box 60
32 VNC Connection Details dialog box 61
33 VNC Connection Options dialog box 62
34 VNC Authentication dialog box 64
List of Tables
1 VNC Connection Options dialog box guidelines 62

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Wyse®Winterm™9 series
Based on Microsoft®Windows®XP
Embedded Reference Guide
Introduction
WintermTM 9 series Thin Clients use the WindowsTM XP embedded (XPe) operating
system. These thin clients provide access to applications, files, and network resources
made available on machines hosting CitrixTM ICA and MicrosoftTM RDP session services.
The keyboard, mouse, audio/video, and display data are transmitted over the network
between the thin clients and session servers.
Thin client emulation software is installed locally by default. Other locally installed software
permits remote administration of the thin clients and provides local maintenance functions.
WintermTM 9 series Thin Clients currently include the Models 9450XE, 9455XL, 9650XE,
Model J400, Product 941GXL, Model x150, Product 9150SE, Model SX0, Product S90,
and Model VX0, Product V90.
The latest WyseTM firmware version release for the 9450XE, 9455XL, 9650XE, Model
J400, Product 941GXL, Model x150, Product 9150SE, Model SX0, Product S90, and
Model VX0, Product V90 is based on the Microsoft XPe SP2 release.
About This Guide
This reference guide supplements the standard Windows XP and Windows XPe
documentation supplied by Microsoft Corporation. The guide explains the differences,
enhancements, and additional features provided by Wyse with the thin client. It does not
attempt to describe the standard features found in Windows XP and Windows XPe.
XPe help can be accessed from the Microsoft Help and Support Web site at:
http://support.microsoft.com/default.aspx.

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Wyse Technical Support
To access Wyse technical resources, visit AskWyse.com. If you still have questions, you
can submit your questions using the Wyse Support Request Form, or call Customer
Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from
7:00 am to 7:00 pm CST, Monday through Friday.
To access international support, visit http://www.wyse.com/worldwide.
Server Environment Requirements
The thin client uses a variety of services accessed through the network. These include
session and product support services as well as standard network services such as DHCP
and DNS. Services described in “Session Servers” and “Support Servers” are required.
Session Servers
Any one of the following services must be available on the network to which your thin
client is connected:
• “Citrix Independent Computing Architecture (ICA)”
• “Microsoft Remote Desktop Protocol (RDP)”
• “Terminal Emulation Support”
Citrix Independent Computing Architecture (ICA)
ICA servers and published applications can be made available on the network using either
of the following services:
• WindowsTM 2000 Server with Terminal Services and one of the following installed:
• CitrixTM MetaFrame 1.8 (alone or with Service Pack 2 and FR1 or Service Pack 3
and FR1)
• CitrixTM MetaFrame XP
• WindowsTM 2003 Server with Terminal Services and one of the following installed:
• CitrixTM MetaFrame XP FR3
• MetaFrame Presentation Server 3.0
• WindowsTM NT 4.0 Terminal Server Edition with Citrix MetaFrame 1.8 installed.
Microsoft Remote Desktop Protocol (RDP)
RDP services are accessed by the Terminal Services Client application on the thin client.
RDP can be made available on the network using any of the following services:
• Windows 2000 Server with Terminal Services installed
• Windows NT 4.0 Terminal Server Edition
• Windows XP Professional (Only one user can be logged in at a time)
• Windows Server 2003

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Terminal Emulation Support
Third-party terminal emulation software can be installed on the thin client to support
computing on legacy platforms. Access to accounts on these machines is the
responsibility of the thin client user. The terminal emulation software uses the Telnet
protocol to communicate with the computing platform.
Support Servers
The following services are required:
• “Rapport Remote Administration”
• “Virtual Network Computing (VNC) Viewer”
Rapport Remote Administration
You must install Wyse Rapport®version 4.4.x (installed on Windows XP Pro Workstation
or Windows 2000 Server, Advanced Server or Workstation), and be able to access a
software repository for your thin client (for information on installing Rapport and
configuring the server environment, refer to the Rapport Quick Start Guide or Wyse
Rapport Help File).
Rapport accesses your thin client through the factory-installed Rapport®Agent and
Preboot Execution Environment (PXE) client utilities. PXE upgrade services and Virtual
Network Computing (VNC) Viewer are built-in to Rapport (see “Virtual Network Computing
(VNC) Viewer” on page 3).
The Workgroup Edition of Wyse Rapport®is suitable for managing up to 750 client thin
clients. It is provided with the thin client without charge.
The Enterprise Edition of Wyse Rapport®is designed to manage larger numbers (greater
than 750) of client thin clients. For information about obtaining or upgrading to the
Enterprise Edition of Rapport contact Wyse Sales or Service (see “Ordering Information”
on page iii).
Virtual Network Computing (VNC) Viewer
VNC Server is factory-installed on your thin client and is, by default, automatically
launched on log-on. It allows a thin client to be operated/monitored (shadowed) from a
remote machine on which VNC Viewer is installed (primarily for troubleshooting and
support purposes). The administrator uses a VNC Server dialog box that allows a
password to be changed and properties to be set for a thin client. An administrator wanting
to shadow a thin client must run the VNC Viewer component on the remote machine
(accessed either from the Rapport Administrative Software or from a separate installation).
The administrator using the VNC Viewer must know the password to the server
component on a machine as well as a machine IP address or valid DNS name. For
information about VNC, refer to “WinVNC” on page 60.

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Model Summary
This section provides a summary of features for the WintermTM 9 series Thin Clients.
Note
With all WintermTM 9 series Thin Clients, be sure to plug the Wyse PS/2-type
mouse into the Wyse keyboard for proper mouse functionality.
Note
Thin client data sheets, the product registration form, and information about
Rapport for Wyse and Rapport Administrative Software are available through
the Wyse Web site at: http://www.wyse.com.

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Model 9450XE
The 9450XE is a small-footprint, modular thin client. The connections for power, network,
monitor, keyboard, mouse, serial and parallel devices, and USB peripherals are on the
back panel of the thin client. The rear panel contains an access slot for an optional PCI
expansion card.
Figure 1 Model 9450XE Thin Client
The 9450XE has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED
is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
• Green LED On—Link, but no Activity
• Green LED Blinking—Link with Activity
• Green LED Off—No Link
• Yellow LED On—100 Mbps
• Yellow LED Off—10 Mbps or no Link

6
Model 9455XL
The 9455XL is a modular thin client with a rugged metal chassis that can be mounted
vertically or horizontally. The connections for power, network, keyboard, mouse, serial and
parallel devices, and USB ports are on the back panel of the thin client. The rear panel
contains an access slot for an optional PCI expansion card.
Note
When the thin client is mounted vertically, the power button should be at the
top of the thin client.
The power button is located on the front of the thin client. The front of the thin client
contains two additional USB ports as well as access bays for optional CD-ROM and USB
floppy drives.
Note
The front USB ports and PCI Expansion Card slot are not available if the
floppy drive option is installed.
Figure 2 Model 9455XL Thin Client
The 9455XL has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED

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is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
• Green LED On—Link, but no Activity
• Green LED Blinking—Link with Activity
• Green LED Off—No Link
• Yellow LED On—100 Mbps
• Yellow LED Off—10 Mbps or no Link

8
Model 9650XE
The 9650XE is a small-footprint thin client with an integrated 15 inch flat panel LCD. The
connections for power, network, keyboard, mouse, serial and parallel devices, speakers,
and USB peripherals are on the underside of the back panel of the thin client. The power
button switch is located on the front of the thin client. The default resolution for the
9650XE is 1024x768 @ 60Hz, the font-smoothing setting is standard, and the default color
depth is 16-bit.
Figure 3 Model 9650XE Thin Client
The LCD Thin Client features front panel thin client control buttons and a menu-driven
On-Screen Display (OSD) to setup and customize the thin client display.
The 9650XE has one LED indicator on the front of the unit next to the power button. The
Green LED indicates that the power is on.
The 9650XE has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED

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is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
• Green LED On—Link, but no Activity
• Green LED Blinking—Link with Activity
• Green LED Off—No Link
• Yellow LED On—100 Mbps
• Yellow LED Off—10 Mbps or no Link

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Model J400, Product 941GXL
The 941GXL is a modular thin client with a rugged metal chassis that can be mounted
vertically or horizontally. The 941GXL has a slightly larger chassis than the 9455XL and
features a faster processor than any of the other Series 9000 devices. The connections for
power, network, keyboard, mouse, serial and parallel devices, and USB ports are on the
back panel of the thin client. The rear panel contains an access slot for an optional PCI
expansion card.
Note
When the thin client is mounted vertically, the power button should be at the
bottom of the thin client.
The power button is located on the front of the thin client. The two LEDs next to the power
button indicate Power and IDE Device (Flash or Hard drive) activity.
Figure 4 Model J400, Product 941GXL Thin Client
The 941GXL has two LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED

11
is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
• Green LED On—Link, but no Activity
• Green LED Blinking—Link with Activity
• Green LED Off—No Link
• Yellow LED On—100 Mbps
• Yellow LED Off—10 Mbps or no Link

12
Model x150, Product 9150SE
The 9150SE is a small-footprint, modular thin client. The connections for power, network,
audio, monitor (video), keyboard, mouse, serial and parallel devices, and USB devices
and peripherals are on the back panel of the thin client. The power button switch is located
on the front-top of the unit.
Figure 5 Model 9150SE Thin Client
The 9150SE has three LED indicators on the back of the unit next to the RJ-45 LAN port
(Network connector). The blinking sequence (or absence) of these LEDs indicates the
condition of the LAN connection.
• Green LED On—10 Mbps
• Amber LED On—100 Mbps
• Yellow LED Blinking—Link with Activity