Wyse Winterm s10 Use and care manual

Administrators Guide

Wyse ThinOSTM

Products: C10LE, R10L, S10, V10L Dual DVI, V10LE

Issue: 092910

PN: 883682-08 Rev. U

This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit,

transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any

means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication

without express written permission.

End User License Agreement (“License”)

A copy of the Wyse Technology End User License Agreement is included in the software and provided for your

reference only. The License at http://www.wyse.com/license as of the purchase date is the controlling licensing

agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.

Trademarks

The Wyse logo and Wyse are trademarks of Wyse Technology Inc. Other product names mentioned herein are for

identification purposes only and may be trademarks and/or registered trademarks of their respective companies.

Specifications subject to change without notice.

Patents

This product and/or associated software are protected by copyright, international treaties, and various patents,

including the following U.S. patents: 6,836,885 and 5,918,039.

Restricted Rights Legend

You acknowledge that the Software is of U.S. origin. You agree to comply with all applicable international and

national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user,

end-use and country destination restrictions issued by U.S. and other governments. For additional information on

exporting the Software, see http://www.microsoft.com/exporting.

Ordering Information

For availability, pricing, and ordering information in the United States and Canada, call 1-800-GET-WYSE

(1-800-438-9973) or visit us at http://www.wyse.com. In all other countries, contact your sales representative.

FCC Statement

This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instructions, may cause harmful interference to radio

communications. However, there is no guarantee that interference will not occur in a particular installation. If this

equipment does cause harmful interference to radio or television reception, which can be determined by turning

the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following

measures:

•Reorient or relocate the receiving antenna.

•Increase the separation between the equipment and the receiver.

•Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

•Consult the dealer or an experienced radio/TV technician for help.

Shielded interconnect cables and shielded AC power cable must be employed with this equipment to insure

compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly

approved by the system’s manufacturer could void the user’s authority to operate the equipment.

Caution

Modifications made to the product, unless expressly approved by Wyse Technology, could void

the user’s authority to operate the equipment.

Regulatory Compliance for Thin Clients

Basic EMC and Safety Requirements

Wyse thin clients are compliant with the regulatory requirements in the regions listed below.

U.S.A. - FCC Part 15 (class B), cUL 60950

Canada - IC ICES-003, CAN/CSA-C22 No. 60950

Europe - EN 55022 (class B), EN 55024

Canadian DOC Notices

Class A - This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus

set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux

appareils numériques de la classe A prescrites dans le Réglement sur le brouillage radioélectrique édicté par le

Ministère des Communications du Canada.

Class B - This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus

set out in the Radio Interference Regulations of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux

appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté par le

Ministère des Communications du Canada.

Device Power Supply

Use only the external power supply that comes with your thin client. For power and voltage ratings, see the serial

number label or regulatory label on your device. For power adapter replacement, contact your Wyse Service

Representative. For proper replacement compare the labels on both mobile thin client and power adapter to

ensure that their voltages match.

Warning

Use of any other power adapter may damage your mobile thin client or the power adapter. The

damage caused by an improper power adapter is not covered by warranty.

Battery Information

Models Cx0, Rx0L, and VX0 contain an internal button cell battery replaceable by Wyse or one of our Authorized

Service Centers. For service, visit http://www.wyse.com/serviceandsupport/service/service.asp.

Warning

There is a risk of explosion if the battery is replaced by an incorrect type. Always dispose of used

batteries according to the instructions accompanying the battery.

Perchlorate Materials - Special Handling May Be Required under California Code of Regulations,

title 22. (Only required within the U.S.A.)

This page intentionally blank.

Contents

1 Introduction 1

About this Guide 1

Finding the Information You Need in this Guide 1

Wyse Technical Support 1

Related Documentation and Services

Wyse thin client features can be found in the Fact Sheet for your specific thin client model.

Fact Sheets are available on the Wyse Web site. Go to http://www.wyse.com/products,

click the Wyse Thin Clients link, click the link for your thin client, and then click the Fact

Sheet link.

Sample User INI files are intended for administrators of Wyse thin clients running Wyse

ThinOS. These files are available from the Wyse Web site (go to

http://www.wyse.com/manuals, search for sample.ini, click the reference guide link, and

then click the sample ini link to open and use the file download dialog box to save the

compressed file to a folder you want). These sample files are annotated to allow you to

2Chapter 1

use them as a “starter set” (that you can modify for your users needs) to quickly get your

file server up and running. For information on using the sample files, refer to the

Reference Guide: Wyse ThinOSTM INI Files.

Reference Guide: Wyse ThinOSTM INI Files is intended for administrators of Wyse thin

clients running Wyse ThinOS. It provides the detailed information you need to help you

understand and use the Wyse ThinOS INI files. It contains information on the different

Wyse ThinOS INI files you can use and the rules for constructing the files. It also provides

the parameter details you need (with working examples) to get the most out of your Wyse

ThinOS INI files. In addition, this guide also includes an appendix that contains all of the

supported connect options you can use for ICA and RDP connections. It is available at:

http://www.wyse.com/manuals.

Getting Started Guide: Wyse ThinOSTM is intended for administrators of the Wyse ThinOS

system. It provides a setup and configuration overview of the entire Wyse ThinOS system

to help you get your Wyse ThinOS environment up and running quickly and easily. It is

available at: http://www.wyse.com/manuals.

Wyse Thin Computing Software is available on the Wyse Web site at:

http://www.wyse.com/products/software.

Note: Users Guide: Wyse ThinOSTM has been discontinued and incorporated into this

Administrators Guide.

Wyse Online Community

Wyse maintains an online community whereusersof ourproducts can seek and exchange

information on user forums. Visit the Wyse Online Community forums at:

http://community.wyse.com/forum.

2Getting Started

While it can be used in environments without central configuration for basic connectivity

needs, Wyse ThinOS is designed to be centrally managed and configured using INI files.

In general, it is recommended that you use central configuration to enable you to

automatically push updates and any desired default configuration to all thin clients in your

Wyse ThinOS environment.

This chapter includes:

•"Connecting to a Remote Server"

•"Using Your Desktop"

•"Locking the Thin Client"

•"Signing Off and Shutting Down"

Connecting to a Remote Server

Central Configuration - If you are set up for automatic detection (using INI files - see

Reference Guide: Wyse ThinOSTM INI Files), your thin client will automatically detect and

connect to the configured remote services during the boot-up process. Simply press the

power button to turn on your thin client to see the Login dialog box. Enter your User

name, Password, and Domain, and then click Login. After authentication is successful,

your available connections are presented for use. Although the thin client will default to the

Classic Desktop for INI backward compatibility, you can configure the thin client to display

the Wyse Zero Desktop by using the SysMode=VDI parameter in the INI files or by

selecting the desktop option in a dialog box (see "Using Your Desktop").

Manual Connection - If you are not yet set up for central configuration, you will see the

Wyse Zero Toolbar, where you can configure the initial server connection you want using

the Remote Connections dialog box before you can log in. See "Manual Connection

Procedures."

You only need to complete this manual configuration once (or after reboot to factory

defaults). After the thin client “knows” the location of your server, it automatically connects

to the server for login when you start the thin client in the future. After you confirm your

environment is ready for deployment, you can create INI files for central configuration.

4Chapter 2

Manual Connection Procedures

1. Click the System Settings icon on the Wyse Zero

Toolbar to open the System Settings menu, and then

click Remote Connections to open the Remote

Connections dialog box.

2. Use the Broker Setup tab of the Remote Connections

dialog box to configure one of the following connections:

• ICA or RDP connection (select None, select ICA or

RDP, click Configure Connection, and then follow

the wizard).

• A specific broker server connection (select Other,

Citrix Xen, or VMware View, and then enter the IP

Address for the server in the Broker Server box).

3. Click OK, and then restart the thin client (click the

Shutdown icon on the Wyse Zero Toolbar to open and

use the Shutdown dialog box to restart the thin client).

Note: For more details, see "Remote Connections."

(If You Configured an ICA or RDP Connection) After thin

client restart, click the Home icon on the Wyse Zero

Toolbar to open the list of available connections, click the

ICA or RDP connection you created, and then log in.

(If You Configured a Specific Broker Server Connection)

After thin client restart, the Login dialog box appears for

your server.

Enter the User name, Password, and Domain and click

After authentication is successful, your Wyse Zero

Toolbar is presented with your assigned connections

defined by the broker server.

Getting Started 5

Using Your Desktop

What you see after logging on to the server depends on the administrator configurations.

In any desktop case, you can select the desktop option you want (Classic Desktop or

Wyse Zero Desktop) and create the connections you need using the Remote

Connections dialog box (see "Remote Connections").

To open the Remote Connections dialog box, do one of the following:

•Classic Desktop - Click User Name (User Name is the user who is logged-on and is

located at the bottom-left side of the taskbar), and then select System Setup >

Remote Connections.

•Wyse Zero Desktop - Click the System Settings icon on the Wyse Zero Toolbar, and

then select Remote Connections.

Users with a Classic Desktop - will see the classic Wyse

ThinOS desktop with full taskbar, desktop, and Connect

Manager familiar to Wyse ThinOS users. This option is

recommended for terminal server environments with

published applications and for backward compatibility with

Wyse ThinOS 6.x versions.

For more information on using the Classic Desktop, see

"Additional Classic Desktop Features."

Users with a Wyse Zero Desktop - will see the Wyse Zero

Desktop with the Wyse Zero Toolbar showing the assigned

list of connections from which to select. This option is

recommended for VDI and any full-screen only connections.

For more information on using the Wyse Zero Desktop, see

"Additional Wyse Zero Desktop Features."

6Chapter 2

Locking the Thin Client

To help ensure that no one else can access your private information without permission,

Wyse ThinOS allows you to lock your thin client so that credentials are required to unlock

and use the thin client after you do one of the following:

•Unplug a signed-on smart card - If an administrator has set SCRemovalBehavior=1

for the Signing parameter in the INI files and you unplug the smart card that you used

to sign on to the thin client, then the thin client will lock. To unlock the think client for

use, you must use the same smart card and your correct PIN. Note that removing a

signed-on smart card can also cause the thin client to log-off, if an administrator has

set the INI files to do so (in this case you must sign-on as usual to use the thin client).

•Use LockTerminal from the Shortcut Menu and Shutdown dialog box - On the

Classic Desktop, click on the desktop and select Lock Terminal, or use the Shutdown

dialog box (see "Additional Classic Desktop Features"). On the Wyse Zero Desktop,

use the Shutdown dialog box (see "Signing Off and Shutting Down"). To open the thin

client for use, you must use your correct password.

•Use the screen saver - If an administrator has set LockTerminal=2 for the

ScreenSaver parameter in the INI files and you use the screen saver, then the thin

client will lock. To open the thin client for use, you must use your correct password.

Signing Off and Shutting Down

Use the Shutdown dialog box (Classic Desktop - click Shutdown in the Connect

Manager or Desktop Menu; Wyse Zero Desktop - click the Shutdown icon on the Wyse

Zero Toolbar) to select the available option you want.

Tip

You can also configure automatic behavior after all desktop sessions are

closed by using the Remote Connections dialog box (see "Remote

Connections") or the AutoSignoff parameter in a wnos.ini file (see "Central

Configuration: Automating Updates and Configurations").

Getting Started 7

Use the following guidelines (depending on user privilege, some options may not be

available for use):

Table 1 Shutdown dialog box options

Option What It Does

Sign-off from account Allows you to sign off from the current open account (the

Lock Terminal Locks the thin client from use until you log in again.

Shutdown the system Turns off the thin client.

Restart the system Logs off the user account (the Login dialog box appears

after the thin client restarts).

Reset the system

setting to factory

default

Appears for high-privileged users/administrators only. This

option allows you to reset the thin client to factory defaults

(see "Resetting to Factory Defaults Using Shutdown

Reset").

8Chapter 2

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3Notable Wyse ThinOS Features

This chapter includes:

•"Login Dialog Box Features"

•"Accessing System Information"

•"Manually Configuring Global Connection Settings"

•"Additional Wyse Zero Desktop Features"

•"Additional Classic Desktop Features"

While the Login dialog box allows you to log in to the server, it also allows you to obtain

system information, configure thin client settings, and shut down the thin client.

Use the following guidelines

•Sys Info - Click the Sys Info button to open the System Information dialog box and

view the thin client system information such as System Version, IP Address,

information on devices connected to your thin client, event logs, and so on (see

"Accessing System Information").

•Admin Mode - Click the Admin Mode button to configure various settings locally on

the thin client (not broker desktop configurations). For example, you can choose to

manually configure the Citrix Xen Broker Server URL (or override the URL that is

centrally defined by file servers) by using the Remote Connections dialog box as

described in "Remote Connections."

Tip

By default there is no password needed for Admin Mode button use. You

can password protect the Admin Mode button (to require login credentials)

by using the AdminMode parameter in a wnos.ini file (see Reference Guide:

Wyse ThinOSTM INI Files).

•Shutdown - Click the Shutdown button to open and use the Shutdown dialog box to

sign-off, shut down, restart, reset the system setting to factory defaults, and so on (see

"Signing Off and Shutting Down").

10 Chapter 3

Accessing System Information

Use the System Information dialog box to view the following system information (Classic

Desktop - click System Information in the Desktop Menu; Wyse Zero Desktop -click the

System Information icon on the Wyse Zero Toolbar):

•General Tab - Displays general information such as System Version, Serial Number,

Boot From, Memory Size (Total and Free), Terminal Name, IP Address, Net Mask,

Gateway, and DHCP Lease.

•Devices Tab - Displays information about devices such as the CPU Speed, ROM Size,

Monitor, Parallel Ports, Ethernet Speed, Memory Speed, NAND Size, Resolution,

Serial Ports, and the thin client MAC Address.

•Copyright/Patents Tab - Displays the software copyright and patent notices.

•Event Log Tab - Displays the thin client start-up steps (normally beginning from

System Version to Checking Firmware) or error Messages that are helpful for

debugging problems.

•Status Tab - Displays status information about TCP performance-related parameters,

CPU Busy, System Up Time, Wireless performance-related parameters, Free Memory,

and DHCP lease time remaining.

Manually Configuring Global Connection Settings

If you do not use INI files to provide central configuration (global connection settings) to

users, you can click Global Connection Settings (in the Connect Manager for the

Classic Desktop; in the List of Connections for the Wyse Zero Desktop) to open and use

the Global Connection Settings dialog box to configure settings that affect all of the

connections in your list of connections.

Tip

For information on configuring the thin client using INI files (recommended),

refer to Reference Guide: Wyse ThinOSTM INI Files. For information on

configuring the thin client locally using dialog boxes, refer to "Configuring

Connectivity Options" and "Configuring Local Settings Options."

Notable Wyse ThinOS Features 11

Use the Session tab to select the check boxes you want for the options that are available

to all sessions (the Smart Cards check box specifies the default setting for connecting to a

smart card reader at startup).

Tip

ICA sessions always have automatic connection to attached smart card

readers.

When using the Disks check box for automatic connection to connected

USB sticks, use the following guidelines:

- Support is for VFAT File System only, be sure that the USB stick you use is

formatted to FAT16 or FAT32.

- More than one disk can be used at the same time, however, the maximum

number of USB sticks (including different subareas) is 12.

- It recommended that you use Windows XP, Windows Server 2003, or

Windows Server 2008 for the server.

- Be sure to save all data and sign off from the session mapping the USB

stick before removing the USB stick.

Use the ICA tab to select the check boxes you want for the options that are available to all

ICA sessions. Note the following:

Map to - When a drive is entered, maps a disk under the drive.

Map all disks under (z:) - When selected, maps all disks under the Z drive.

Use the RDP tab to enable or disable Network Level Authentication (NLA). The NLA

authentication method verifies users before they are allowed to connect with a full Remote

Desktop connection.

12 Chapter 3

Additional Wyse Zero Desktop Features

This section includes information on:

•"Wyse Zero Interactive Desktop Guidelines"

•"Wyse Zero Toolbar"

•"List of Connections"

Wyse Zero Interactive Desktop Guidelines

The Wyse Zero Desktop has a Wyse default background with the Wyse Zero Toolbar at

the left of the screen.

Use the following guidelines:

• If configured to display (by an administrator), the current date and time are shown on

the Wyse Zero Toolbar.

Tip

The thin client is capable of synchronizing its clock to time provided by a

Simple Network Time Protocol (SNTP) server.

• Press CTRL+ALT+UPARROW to display the Wyse Zero Toolbar.

• Press CTRL+ALT+DOWNARROW to open a selection box for toggling between the

desktop and currently-active connections.

• Lock the thin client at any time by pressing CTRL+ALT+LEFTARROW or

CTRL+ALT+RIGHTARROW.

• Keyboard shortcuts are supported. Use the LEFT ALT+UDERLINED LETTER on the

keyboard for keyboard shortcuts (the RIGHT ALT+UDERLINED LETTER combination

is not currently supported).

•UsethePeripherals dialog box to switch the left and right buttons (see "Peripherals.").

• In addition to the standard two-button mouse, the thin client supports a Microsoft

Wheel Mouse (used for scrolling). Other similar types of a wheel mouse may or may

not work.

• Press PRINT SCREEN to capture a full desktop or ALT+PRINT SCREEN to capture

the active window.

• You can copy and paste between application sessions and between sessions and the

desktop, however, this function depends on session server configurations.

Notable Wyse ThinOS Features 13

Wyse Zero Toolbar

The Wyse Zero Toolbar usually appears at the left edge of the Wyse Zero Desktop.

However, depending on administrator configurations, the toolbar can be removed or

hidden (shown only when a user moves the mouse pointer over the left edge of the

desktop screen).

Tip

Administrators can configure the toolbar settings using either a dialog box

(see "Remote Connections") or the SysMode parameter in the wnos.ini file

(see Reference Guide: Wyse ThinOSTM INI Files).

Table 2 Toolbar icons

Icon What It Does

Home Opens the list of available connections (see "List of

Connections").

System Information Displays thin client system information (see "Accessing

System Information").

System Settings Opens the System Settings menu to configure thin client

system settings and perform diagnostics (see "Configuring

Connectivity Options," "Configuring Local Settings Options,"

and "Central Configuration: Automating Updates and

Configurations").

Shutdown Terminal Click the Shutdown Terminal icon to use the Shutdown

options available on the thin client (see "Signing Off and

Shutting Down"). Note that the Shutdown Terminal icon

does not display on the toolbar when using the Admin Mode

button to configure system settings.

14 Chapter 3

List of Connections

On the Wyse Zero Toolbar, you can click the Home icon to open your list of assigned

connections (in some cases the list may contain only default connections).

Use the following guidelines (depending on user privilege level, some options may not be

available for use):

Table 3 Connection Options

Option What It Does

Name of the

connection Opens the connection you want to use (all open connections

display a blue icon to the left of the connection name in the

list).

Restart icon Restarts the connection (useful when a connection is not

functioning properly or you need to reboot the connection).

Quick Disconnect

icon Closes the connection (the Close icon is grayed out for

connections that are not open).

Edit icon Opens the Connection Settings dialog box (see "Advanced

Details on Configuring ICA and RDP Connections") to

change the connection options (depending on user privilege

level, editing options may not be available for use).

Configuring Global

Connection Settings If you do not use INI files to provide global connection

settings, you can click Global Connection Settings to open

and use the Global Connection Settings dialog box to

configure settings that affect all of the connection in the list

(see "Manually Configuring Global Connection Settings").

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