X-pole Xpert User manual

Instruction
Manual
Please Read Fully
Before Installation
®
www.XPOLE.com

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LEADERS IN POLE & AERIAL FITNESS
Copyright© Vertical Leisure Ltd. 2019 Version 2.0 All rights reserved.
CRITICAL INFORMATION - PLEASE READ
THIS BEFORE OPENING YOUR PACKAGE
To get the best from your XPERT – with SAFETY being the utmost priority – it is extremely important that you READ &
FOLLOW the Instruction Manual from beginning to end and most importantly, understand it!
Prior to installation, all shrink-wrap covering the pole tubes and parts must be removed. Please DO NOT use
a sharp instrument/knife to do this, as damage may be caused to the pole surface.
Follow the simple but explicit instructions in this manual to get the best results from your pole.
Safety is a priority at all times.
If you have ANY questions – before you assemble, install or use your XPERT Pole – contact your point of purchase or see
the support/FAQ's section on the X-POLE website for your region. www.xpole.com
ALL REMOVABLE AND PORTABLE POLES USE PRESSURE BETWEEN THE FLOOR AND CEILING TO KEEP
THEM STABLE. THERE IS A POSSIBILITY THAT DAMAGE COULD BE CAUSED TO THE CEILING.
VERTICAL LEISURE LTD, X-POLE INTERNATIONAL, X-POLE US INC, THEIR DISTRIBUTORS, SALES
PERSONS OR ANY OTHER PERSONS OR ASSOCIATED COMPANIES CANNOT BE HELD RESPONSIBLE FOR
ANY DAMAGE TO PROPERTY OR INJURY TO PERSONS OR THIRD PARTIES DURING THE USE OF THIS
PRODUCT.
BY REMOVING THE X-POLE XPERT P FROM ITS PACKAGING AND/OR ANY USE OF THE PRODUCT
CONFIRMS ACCEPTANCE OF THE ABOVE WARNINGS AND THE USER’S RESPONSIBILITY IN USING THE
PRODUCT.
IF YOU DO NOT ACCEPT THE TERMS SET OUT ABOVE THEN:
DO NOT REMOVE THE XPERTPOLE FROM ITS PACKAGING OR ATTEMPT TO ASSEMBLE, INSTALL OR USE THE
PRODUCT.
Contact your point of purchase to arrange a return & refund (shipping costs may still apply). The product must be returned
unused & in its fully packaged state.
CAUTION: The XPERT Pole SHOULD NOT be installed under false, suspended or non-rigid
ceilings. When searching for Joists please use a step ladder and have a second person holding
the ladder providing additional assistance.
CAUTION: Take note that carpet, wooden or sprung floors can affect the stability of this product.
CAUTION: Never undo any of the screws unless you are explicitly told to do so in the instruction
manual.

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LEADERS IN POLE & AERIAL FITNESS
Copyright© Vertical Leisure Ltd. 2019 Version 2.0 All rights reserved.
®
Thank you for purchasing an XPERT Pole. The team at X-POLE
have spent a significant amount of time researching, designing and
developing it.
We want this product to be the world’s leading Exercise and Dance
Pole, if it’s not; we want to understand why not! At X-POLE we thrive
on constructive criticism and suggestions! So contact us (details on
the back cover) if you have any comments or suggestions on how to
improve the product
Welcome
Mis-using a pole can be dangerous, not only to the user but also to anyone close to the pole. The use of a dance pole is
always at the user’s discretion, and it is the user’s responsibility to check the pole is installed correctly & safely before use.
Pole Exercise is extremely physical and uses muscles that you will not have used before and therefore if you are not
warmed up; muscle damage, strains and injury can occur. Before using the pole it is mandatory to warm up and, after
use, cool down.
It is highly recommended that before you use your XPERT Pole you review some online videos to learn the basic moves.
Never try moves beyond your ability without an instructor. If at any time whilst using your pole you feel uncomfortable,
your muscles hurt, or you are short of breath – take a break. Always rest between moves & exercise sensibly, if you
experience any health issues, seek medical advice.
Have fun with your X-POLE XPERT. The X-POLE Team.
Before using your pole
Clothing
When it comes to clothing – less is best (unless you have purchased either a Powder Coat or Silicone Pole).
So try to keep your arms and legs uncovered. Pole work needs the friction created by skin contact, so
T-Shirts, Crop Tops & Shorts are best. However, you must feel comfortable so wear what you feel relaxed in
(tracksuit bottoms, etc.) even though this may mean you are unable to do some of the pole moves properly
because of grip.
Footwear
Again comfort is essential. Bare feet (recommended), dance shoes, or trainers can be used but trainers have
high friction, so a trainer with a smooth as possible sole is recommended.
Oils and Lotions
NEVER use oils and/or lotion on your hands or body prior to using your pole. This is very DANGEROUS. The
oil can transfer onto the pole making it slippery and impossible to hold and this could cause you or someone
using the pole after you to have a serious accident.
What to wear

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A-Pole
B-Pole
Extension 250mm (10”)
X-Joint 200mm (8”) X-Joint 200mm (8”) X-Joint 180mm (7”)
Extension 125mm (5”)
Top Insert
Carry & Storage Cases
These X-Joints only apply to the 40mm and Silicone Pole sets
X-Joint 250mm (10”) X-Joint 250mm (10”) X-Joint 200mm (8”)
Upper Dome
Instruction Manual
6mm/5mm
Hex Key
Base
Instruction manual
X-POLE
XPERT
LEADER IS POLE & AERIAL FITNESS
®
Product
X-POLE XPERT Height Chart
Fig. (1.1) Fig. (1.2)
Box Contents
(40, 45, 48, 50 & 53mm) Pole set
What you need before you start:
1x Tape Measure & 1 x Spirit Level
TIP: Measurement Calculation: 100mm = 10cm = 3.94 inches (or divide the amount of millimetres
by 25.4 to get inches): ALWAYS use millimetres or inches for measurements (NOT cm & ft)
Checking the parts
Please check the contents of your XPERT pole with the contents diagram (Fig 1.1). If anything is missing or damaged,
please contact your point of purchase or call your local X-POLE office immediately (contact details on the back page).
Please study the contents and the part descriptions in the diagram [Fig 1.1] as these are used throughout the instruction
manual and are important for installation. Please also try using the parts before assembling, it is important that you
understand how they work.
X-Pole Xpert height chart
Using the full allowed length (125mm/5") of the Screw Adjuster (which adjusts the height of the pole) & both supplied
extensions (125mm/5" & 250mm/10") will allow the XPERT to fit ceilings between the ranges of 2235mm (88") to
2745mm (108"). If you have a ceiling which is higher than 2745mm (108"), you will need to purchase additional/optional
extensions from our website www.xpole.com (first select your region, then search for the 'Extensions' section) or from
your point of purchase. The Screw Adjuster has the capability of extending the XPERT pole by 125mm (5"). With the
Screw Adjuster closed (contracted) you will be able to achieve a height of 2235mm (7'4") & with it open (extended) using
both the supplied extensions, you will achieve a height of 2745mm (9').
CAUTION: You should NEVER use more than 125mm (5") of the Adjuster Unit.
TIP: Ceilings over 3.35m/11ft will require mounts or ceiling plates - please see pg.15. If you
have any doubts about the height you wish to reach, contact your local X-POLE office or
Point of Purchase.
Sizes achievable using the 125mm & 250mm extensions
2235 - 2375mm
88" - 93.5"
7' 4"- 7' 9½"
2360 - 2500mm
93" - 98.5"
7' 9"- 8' 2½"
2485 - 2620mm
98" - 103.25"
8' 2"- 8' 7¼"
2610 - 2745mm
102.75" - 108"
8' 6"- 9'
125mm
250mm250mm125mm

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Ceiling Joist
Ceiling
Joist
Joist
Upper Dome
Pole
Soild Ceiling Single Joist Steel Beam
Upper Dome Upper Dome
B-Pole
A-Pole
B-Pole
A-Pole
Choosing the best place for your X-Pole
Try to find a suitable area in the centre of your room, where you would like to install your pole. Above this area, you will
need to locate a ‘Joist’, please see instructions below on how to do this.
The XPERT POLE should be installed in the most
secure location possible, like under a solid ceiling – if
you do not have a solid ceiling, you will have to locate
a ‘joist’ or ‘beam’ to install the upper dome against.
Joists are beams of wood that run from wall to wall
and support your ceilings. The Upper Dome must be
centred under the Joist.
Fig. (2.1) Fig. (2.2)
Fig. (2.3) Fig. (2.4)
To find a Joist above your ceiling, tap across the
ceiling with your knuckle until a solid sound is heard
– this will be the Joist. If you keep tapping across
the ceiling the sound will become hollow – the space
between the Joints.
Once a Joist is located, take a position measurement
from the wall for future reference. Write this
measurement here: X= _________________
TIP: Joists can be located using an optional Joist/stud finder; this can be purchased from most
hardware stores.
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Floor
Chair
Finding a suitable exercise & dance area
Place a chair beneath the location where you have
identified your Joist OR imagine a fully assembled
pole beneath this spot.
Fully stretch both your arms & place one hand on the
chair/imaginary pole and walk around it in a circular
motion.
Fig. (3.1) Fig. (3.2)
Fig. (3.3) Fig. (3.4)
Whilst rotating around the chair/imaginary pole you
must not hit or touch anything else in the room.
This area will enable you to fully extend your arms &
legs when using the pole.
TIP: Measure a circle with a diameter (measured from one point of a circle across to another) of
approximately 3000 – 3500mm (120" – 138") and locate your pole in the centre of the circle.
Now you have found a suitable exercise area & the ideal spot for the installation of your pole.
Tape Measure
Ceiling
Floor
Measuring the Height of the Ceiling
Accurately measure the height of the ceiling at the point of use
and match the ceiling height to the pole height on the chart [Fig 1.2]
TIP: If longer extensions are required (than those supplied in
the standard set), then a key point is to minimise the number
of extensions & joints used for a given height requirement; i.e.
if the required extension length is 500mm – it is better to use:
1 x 500mm extension & 1 x X-Joint rather than
2 x 250mm extensions & 2 x X-Joints.
Fig. (3.5)
For ceiling heights over 3.35M/11FT, please refer to pg.15
CAUTION: Home poles are not suitable for studio use.
1.5m min

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Copyright© Vertical Leisure Ltd. 2019 Version 2.0 All rights reserved.
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LEADERS IN POLE & AERIAL FITNESS
Hex Key
Pole Tube
X-Joint
Hex Key (6mm)
Pole Tube
X-Joint
Fully Inserted
180mm X-Joint
125mm
250mm
200mm - X-Joint
B-Pole
A-Pole
Key
Arrow Mark
EXPAND
CONTRACT
EXPAND
CONTRACT
200mm - X-Joint
EXPAND
CONTRACT
EXPAND
CONTRACT
EXPAND
CONTRACT
EXPAND
CONTRACT
EXPAND
CONTRACT
EXPAND
CONTRACT
EXPAND
CONTRACT
180mm (7”)
200mm (8”)
250mm (10”)
How does X-Poles X-Joint work?
X-POLES use a revolutionary joint called the X-Joint that expands inside the pole tubes to lock them together and stops
them from coming apart/separating. To optimise the X-Joint’s key features and ensure correct operation, it is important that
you carefully follow these instructions. X-JOINT OPERATION: PLEASE NOTE: ANTI-CLOCKWISE = COUNTER CLOCKWISE
There are 3 sizes of X-Joints; 180mm (7"), 200mm
(8") & 250mm (10"). The XPERT Pro is supplied with:
The 180mm (7") X-Joint has one half longer than the
other & is marked with an arrow (on the shorter end),
when used, this must be installed at the top of the
pole with the arrow pointing upwards.
Fig. (4.1) Fig. (4.2)
Fig. (4.3) Fig. (4.4)
The X-Joint features a special mechanism which
expands/contracts to lock/loosen the pole tubes
together. Please test this prior to assembly.
The Joint expansion is done by FULLY inserting the
6mm Hex Key (with black plastic cover) into the pole
tube & rotating clockwise.
40mm: 1 x 200mm (8") 2 x 250mm (10")
45mm: 1 x 180mm (7") 2 x 200mm (8")
CAUTION: The 180mm X-Joint (200mm in the case of 40mm & silicone poles) should only be
used with the 125mm extension.
Pole Tube
CLOCKWISE to
EXPAND/TIGHTEN
ANTI/COUNTER
- CLOCKWISE to
CONTRACT/LOOSEN
Hex Key
Fig. (4.5)
Always remember:
TO EXPAND/TIGHTEN: Clockwise
TO CONTRACT/LOOSEN: Anti/Counter-Clockwise
TIP: Before pole installation test the operation of
the X-Joint on its own and then with 2 x Extension
Tubes. It is better to gently/ loosely tighten the
X-Joints and then undo and firmly re-tighten them
when the pole is in place, as when the pole is
vertical, the weight/pressure of the pole tubes
will push the joints tightly together.
Expansion/
Contraction Screws

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LEADERS IN POLE & AERIAL FITNESS
X-Joint
Key
U Keyway Slot
A-Pole B-Pole
EXPAND
CONTRACT
Visible Gap
A-Pole
B-Pole
No Gap
X-Joint
Pole Tube
U Keyway Slot
Key
EXPAND
CONTRACT
EXPAND
CONTRACT
Assembling your X-Pole
At the centre of the X-Joint are 2 x Keys. These Keys slide into the corresponding U Keyway slots in the pole tube.
Fig. (5.1)
Fig. (5.2) Fig. (5.3)
Insert a 200mm X-Joint (250mm X-Joint for 40mm
and Silicone poles) into the A-Pole ensuring the keys
locate into the U Slots and the expansion screws line
up with the holes on the pole tubes. Next attach the
B-Pole to the A-Pole with the X-Joint ensuring the
Keys engage with the U Keyway Slots.
Check the tube edges are tight together – then gently
tighten the screw in the A-Pole – now gently tighten
the other tube (B-Pole) – continue to progressively
tighten each, alternating between the two until no
further force can be applied to the screws.
Connecting the A-POLE (main tube with screws & screw adjuster at one end) to the B-POLE.
A Pole
Hex Key
B Pole
CLOCKWISE to TIGHTEN
Hex Key
Fig. (5.4)
Scan QR
for full
demonstration video
on the X-Joint
CAUTION: It is important to tighten the screws progressively – alternating between the screws,
tightening Clockwise. This will ensure the X-Joint pressure is equalised within the pole tubes.
Failure to do so can permanently damage your pole. Joints need tightening regularly and should
be checked each time before using the pole.

These tubes are always installed together
A Pole B Pole
X-JOINT EXTENSION
Install Extensions at the top of the Pole.
Then, as required, keep adding X-Joints and Extensions to reach your desired height – minimising the number of joints
and tubes by using optional longer extensions, available from our online shop; www.xpole.com (first select your
region, then search for ‘Extensions’) or local supplier.
Fig. (5.5)
A Pole B Pole
EXTENSION
Fig. (5.6)
NEVER INSTALL EXTENSIONS IN THE MIDDLE OF THE POLE – THIS IS DANGEROUS. ALWAYS
INSTALL EXTENSIONS AT THE TOP OF THE B POLE.
TIP: If longer extensions are required (than supplied in the standard set), then a key point is
to minimise the number of extensions & Joints used for a given height requirement; i.e. if the
required extension length is 500mm – it is better to use [1 x 500mm extension & 1 x X-Joint]
rather than [2 x 250mm extensions & 2 x X-Joints].
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LEADERS IN POLE & AERIAL FITNESS
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How to attach the base to the A-Pole
Base Shaft
Base
Flat Section
X Mark
XX
Flat Section
X Mark
Static/Spin Screw
Static/Spin Screw
Base Shaft
Flat Sections
Base
X Mark
Fig. (6.1) Fig. (6.2)
The 2 x flat sections are where the hex screws will
locate to stop the pole from spinning. Note the
2 x flat sections on the base shaft, and ensure these
are in line with the X’s on the base.
Make sure the 2 x Static/Spin screws are fully
loosened using the 5mm Hex Key. DO NOT
completely remove the screws. Slide the base shaft
into the A-Pole. The two screws need to be in line
with the X’s on the base to ensure they are screwed
onto the flat sections.
How to attach the base to the A-Pole continued, turn page

Base
Hex Screw
Hex Key
Adjuster Body
X Mark
X
CLOCKWISE to TIGHTEN
Fig. (6.3)
Once the A-Pole is on the shaft – align both the
Static/Spin screws with the ‘X-Marks’ on the base
and tighten the 2 screws by turning the hex key
clockwise.
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LEADERS IN POLE & AERIAL FITNESS
Once the A-Pole and B-Pole (and any additional extensions) are connected, insert the Top Insert into the
B-Pole or last extension used, then slide the upper dome onto the top insert.
BE CAREFUL WHEN YOU LIFT THE ASSEMBLED POLE, TO INSTALL, THAT THE UPPER DOME DOES NOT
FALL OFF, AS IT IS LIFTED INTO POSITION. TWO PEOPLE ARE RECOMMENDED FOR 1ST INSTALLATION
Fig. (7.1)
Inserting the top insert and upper dome
A Pole
Upper Dome
B Pole Extension Top Insert
CAUTION: DO NOT FORGET: If you are using extensions, you can ONLY use a 180mm X-JOINT
(200mm in the case of 40mm & Silicone poles) with a 125mm extension and make sure the
ARROW is always pointing towards the ceiling.
Installing Xpert
Make sure that the base of the pole is at the centre point of your dance area – as explained in ‘Finding a suitable exercise
& dance area’ [Fig 3.1- 3.4] and under the selected Joist [Fig 2.4].
CAUTION: When assembled, the pole is heavy and at full height, NOT easy to handle. It is
therefore MANDATORY/COMPULSORY that 2 people install the pole – i.e. 2 people should lift it
into position and 1 person hold the pole while the other rotates/expands the height adjuster.
10 Copyright© Vertical Leisure Ltd. 2019 Version 2.1 All rights reserved.

11
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Base
Anti / Counter
Clockwise Tighten/Expand
Ceiling Joist
Anti/Counter-Clockwise
Tighten/Expand
Adjuster Cover
ANTI/COUNTER -
CLOCKWISE to LOOSEN
3 x Adjuster Locking
Hex Screws
Ceiling
Joist
With one person holding the base, the other person
should slowly and carefully lift the pole, raising it until
it is vertical and under the Joist. DO NOT kick into
position.
Now undo the 3 Adjuster Locking Hex Screws at
the top of the Adjuster Cover with the 5mm Hex
Key - a minimum of 2 whole turns. DO NOT
completely remove the screws.
Fig. (8.1) Fig. (8.2)
Fig. (8.3) Fig. (8.4)
Pole Expansion: Rotating the main pole tube from
left to the right (Anti/Counter-Clockwise) will Expand/
Tighten the Pole. Rotating the pole tube from right to
the left (Clockwise) will Shorten/Loosen the Pole.
Once vertical, with the second person still holding
the base, rotate the pole, Anti/Counter-clockwise (i.e.
rotate left to right) which will expand the pole until it
touches the ceiling.
Fig. (8.5)
Checking the pole is level
Once the Upper Dome is against the ceiling and
before it is tightened further, make sure that the pole
is vertical. Best way to do this is using a ‘spirit-level’
(which can be purchased from a local hardware
store) or visually align the pole with a door or window
frame.

12
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Firm Pressure Too Much Pressure
Damaged
Vertical Line
Horizontal Line
Adjuster Cover Keyhole
Anti-Clockwise
Adjuster Body
Adjuster Cover
It is critical that the Upper Dome is flat against the
ceiling/Joist. DO NOT expand the adjuster further
until the upper dome is flat against the ceiling/Joist.
If the Upper Dome is not flat, the plate could rotate,
and slip or damage the ceiling.
If the pole is not vertical, move the base into the
required position. DO NOT move the Upper Dome
which must be kept over the centre of the joist at all
times. To move, undo the pole and reposition,
DO NOT KICK THE BASE INTO POSITION.
Fig. (8.6) Fig. (8.7)
Fig. (8.8) Fig. (8.9)
Tighten the XPERT pole until good positive pressure
is felt and the pole is firmly in place. DO NOT exert
too much pressure. Rock/Shake the pole to ensure
it does not move from its position. Now change pole
mode to ‘Spin’ (see Static & Spinning section on
pg.12), spin the pole gently with your hands, if the
pole rotates smoothly, your pole has been tightened
correctly. If the pole DOES NOT rotate smoothly,
it has been OVERTIGHTENED. In this instance,
re-tighten the Static/Spinning screws and loosen the
pole half-a-turn. Repeat until pole rotates smoothly.
When expanding/unwinding the pole Anti/Counter-
clockwise, the adjuster cover will rise. If a horizontal
line on the adjuster is exposed in the keyhole – this
indicates that the adjuster is close to 100mm. It is
at 100mm when the line is below the adjuster cover.
Consider buying an extension from our website
www.xpole.com
DO NOT USE AN OVEREXTENDED POLE
Fig. (8.10)
Vertical Line
Adjuster Cover
Keyhole
‘O’ Ring
Adjuster
Adjuster Cover
If ANY of the ‘O’ ring is exposed, the adjuster is at its maximum
allowed length (125mm/5"). It is now mandatory/compulsory
to purchase an additional extension, available from our website
www.xpole.com or your Point of Purchase.
CAUTION: Vertical line must be aligned with the adjuster
cover keyhole to prevent permanent damage to your pole.
DO NOT extend the pole beyond the ‘O’ ring.

13
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3 x Adjuster
Locking Hex
Screws
Adjuster Cover
Adjuster Cover
Keyhole
Adjuster
Body
Vertical
Line
Once the pole is tight, rotate the pole until one of the
three Adjuster Cover Keyhole’s is in alignment with
the red vertical line on the Adjuster. This will ensure
that the pole is properly aligned. Failure to do so will
permanently damage your pole. Now tighten the 3
Adjuster Locking Hex Screws tightly with a 5mm Hex
Key to lock the A-Pole.
Once the pole feels tight and does not move, try
practicing a turn with at least one foot on the floor.
Re-tighten as necessary until there is no movement.
Once you are certain that the pole has been installed
safely - try a move with your feet off the ground.
Your XPERT is now ready for use.
Fig. (8.11) Fig. (8.12)
CAUTION: Vertical RED line must be aligned with the adjuster cover keyhole to prevent damage.
TIP: If the floor is not solid (concrete), it helps, once the pole is tight, to have someone stand
on the base and then re-tighten. This compresses the floor and also makes it easier to rotate
the pole.
CAUTION: Do not over-tighten the XPERT Pole - only tighten till good positive pressure is
felt and the pole is firmly in place.
Static to Spin
Hex Screw loosened
too much
Hex Screw flush with
outer suface
Static/Spinning Mode
Adjuster Body
Base
X Mark
X Mark
XX
Adjuster Cover
Fig. (9.1)
To change the pole mode from static to spinning –
undo the 2 x Static/Spin Hex screws at the bottom of
the pole, until they are flush with the pole - DO NOT
REMOVE COMPLETELY – the pole will now spin
freely.
To return to static, rotate the pole till one of the hex
screws is in alignment with the ‘X’ on the base plate
and FULLY tighten. Whilst tightening, gently rotate
the pole back and forth to help seat the screw. Now
fully tighten the other screw.
Hex Screw tighten
against base shaft
Static/Spinning Mode
X Mark
X
Base
Adjuster Body
Adjuster Cover
Fig. (9.2)

14
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Anti/Counter-Clockwise
Tighten/Expand
Clockwise
Loosen/Shorten
3x Hex Screws
Pole maintenance & removal
Fig. (10.1) Fig. (10.2)
Hex Key
Hex Key
ANTI/COUNTER - CLOCKWISE to
LOOSEN
A Pole B Pole
Lay the pole tubes on the floor and undo the X-Joints to disassemble the XPERT Pro. To undo the X-Joint – turn both
Hex Screws Anti/Counter Clockwise – undo screws until there is pressure against the key.
Fig. (10.3)
CAUTION: Store your Xpert pole only in a warm, dry place
Because the XPERT pole uses pressure to remain in
position. The pole tightness and X-Joints should be
checked regularly during use, ideally every
30 minutes.
If there is any movement, DO NOT USE, until
you have re-tightened. Always check the
X-Joints at the same time.
To take down the pole, ensure the X-Lock is in static/
non-spinning mode and undo the 3 x Hex Adjuster
Locking Screws (DO NOT completely remove the
screws). Then turn the pole clockwise to contract/
release the pole. Once the pole has been removed
from its position, the Upper Dome can be removed.
Cleaning your pole
Fig. (11.1)
X-Clean & Micro-Fibre Cloths
X-POLE strongly recommends the use of X-CLEAN with our
specially designed Micro-Fibre Cloths to clean and maintain the
surface of your XPERT Pro Pole. You can purchase these items from
our website www.xpole.com (first select region, then search
for X-CLEAN) or your point of purchase.
DO NOT USE X-Clean on Brass, Powder Coated or Silicone Poles.
LOOSEN
LOOSEN

15
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Additional Accessories
For ceiling heights over 3.35m/11ft, it is mandatory/compulsory to use a Ceiling Plate or Ball Mount.
TIP: When installing multi-piece poles over 3.35m/11ft, it is mandatory to install a Ceiling Plate
or Ball Mount. It is also strongly recommended not to use standard multi-piece poles and to use
our ‘Competition Poles’ in this scenario. Please contact your local X-POLE office, or your Point of
Purchase for further details.
Ceiling Joist
Ceiling Plate
Upper Dome
Extension
B-Pole
Ceiling Plate Ball Mount
The Ceiling Plate is a permanent fixture which will
prevent any movement of the Upper Dome when
using multi-piece poles over 3.35m/11ft.
For further details please visit our website at
www.xpole.com or contact your Point of Purchase.
The Ball Mount is a permanent fixture which will
prevent any movement of the complete pole when
using multi-piece poles over 3.35m/11ft. The Ball
Mount replaces the need for an Upper Dome.
For further details please visit our website at
www.xpole.com or contact your Point of Purchase.
Additional Assistance Section
PLEASE NOTE: ANTI-CLOCKWISE = COUNTER CLOCKWISE
(A) As damage can occur from the pressure used to keep the XPERT Pro Pole in place, it is mandatory
that the pole is centred under one joist. The better aligned the upper dome is under the centre of
the joist and the more care taken in assembly and set-up, the less potential there is for damage.
(B) Most plasterboard or plaster ceilings, will flex/compress with pressure. This means that the
retaining nails/pins/screws can be pushed out of the plasterboard when pressure is applied by
the pole adjuster. If this happens, just re-nail or re-tighten the fixing screws, fill and re-paint.
(C) Dance moves can be performed by experienced dancers in a smaller space than recommended but
for beginners the above space is mandatory. Once you have located the correct sized clear area you
can look for the ceiling Joists above the area you have selected.
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®
LEADERS IN POLE & AERIAL FITNESS
This product has been manufactured and tested to the highest quality standards by X-POLE. This Limited Warranty offered by X-POLE
covers defects in material or workmanship in new X-POLE products for a period of 6 months.
This warranty extends to the original purchaser only and is non-transferable. Only consumers purchasing X-POLE products from authorised X-POLE
retailers or resellers or through the X-POLE website may obtain coverage under our limited warranties.
What is covered?
X-POLE warrants this product against defects in material or workmanship as follows:
X-POLE, at its own discretion, will replace at no charge, for parts only, replace any product or part of the product that proves defective because of
improper workmanship and/or material, under normal installation, use, service and maintenance. If X-POLE is unable to provide a replacement and repair
is not practical or cannot be made in a timely fashion, X-POLE may elect to refund the purchase price in exchange for the return of the product.
How Long Does The Coverage Last?
Our warranty periods are 6 MONTHS from the documented date of purchase, depending on the type of product and where it was purchased. This does
not affect your statutory rights.
What Our Warranty Does Not Cover?
Our warranties do not cover any problem that is caused by:
A. Conditions, malfunctions or damage not resulting from defects in material or workmanship.
B. Conditions, malfunctions or damage resulting from (1) normal wear and tear, improper installation, improper maintenance, misuse, abuse, negligence,
accident or alteration.
C. Accessories, connected materials and products, or related products not manufactured by X-POLE.
D. Defects from use, wear and tear, chipped edges from pole to pole contact or being dropped and anything outside of a pure manufacturing defect are
not covered.
Due to the high specification mirror finish, small tube surface blemishes or stress lines may be visible. These do not detract away from
the quality of use of the pole and are only cosmetic issues.
POWDER COATED POLES ONLY: The Powder Coating is susceptible to damage if the pole is dropped or scratched in any way. When
installing X-Joints/adding extensions, be careful not to damage the powder coating. DO NOT USE CHEMICAL BASED CLEANERS ON
POWDER COATED POLES.
®
LEADERS IN POLE & AERIAL FITNESS
UK & EUROPE
Email: [email protected]
Tel: [phone]
www.x-pole.co.uk
®
LEADERS IN POLE & AERIAL FITNESS
USA
Email: [email protected]
Tel: [phone]
www.xpoleus.com
®
LEADERS IN POLE & AERIAL FITNESS
Australia
Email: [email protected]
Tel: [phone]
www.x-pole.com.au
®
LEADERS IN POLE & AERIAL FITNESS
Asia
Email: [email protected]
Tel: [phone]
www.xpolecn.com
®
LEADERS IN POLE & AERIAL FITNESS
Korea
Email: [email protected]
Tel: [phone]
www.xpolekorea.kr
®
LEADERS IN POLE & AERIAL FITNESS
New Zealand
Email: [email protected]
Tel: [phone]
www.x-pole.co.nz
Warranty