Xblue Networks PCS digital Specification sheet

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PCS Mail Features
Announcement Only Mailbox
Callers can access mailboxes to listen to pre-recorded data such as product information,
hours of operation or directions to your location-at their convenience. Announcement
only mailboxes can be used to build a multi-level menu response system.
Five Custom Call Routing Boxes
Custom Call Routing (CCR) boxes may be used to process a caller once they have
dialed into the system. Each voicemail port may be directed to a different CCR if
desired. Each of the CCR boxes provides an incoming caller with a customized
welcome greeting which will describe the actions available to an incoming caller.
Customized Greetings
You have the option of recording up to ten programmable greetings to provide callers
with certain information and instructions upon their entering the system.
Message Retrieve
You can retrieve your voice mail messages on site or off site.
Message Save
You can save played messages in your mailbox for future playback.
Message Reply
Allows you to reply to a message sent from another subscriber’s mailbox.
Message Forwarding With or Without Comments
You can forward a message to another subscriber’s mailbox with or without comments.
Message Pause And Restart
While you are listening to a message, you can pause and restart the message at
anytime.
Message Info
Plays the date and time that the message was sent to you.
Message Delete With Confirmation
You can delete a new or saved message at anytime.
Message Rewind 5 Seconds
While listening to a message, you can rewind 5 seconds of the message at anytime.
Cancel Play of Message
Cancels play of a new message and the message remains in the new message queue in
the order it was received.

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Fast Forward 5 Seconds
While listening to a message, you can fast forward the message by 5 seconds to speed
up the message retrieval.
Skip To Next Message
Allows you to skip to the next new or saved message without listening to the complete
message.
Password Protection
Access to the System Administrator and all individual mailboxes are protected with
user-programmable passwords.
Outbound Notification to Pager
The system notifies you of waiting messages by calling any pager number you specify.
The mailbox user can change this number from a remote location.
Direct Transfer to Voice Mail Box
A mailbox user may set their mailbox to transfer callers directly to their mailbox.
Fax Tone Detection
If a call is received on a port and fax tones are heard, the incoming call will be
transferred to the programmed Fax Extension.
Transfer Option From Mail Box
A mailbox user may set their mailbox to transfer callers directly to their mailbox or to
the programmed extension number.
Dial By Name Directory (First or Last Name)
If callers don’t know the extension of the intended party, the system can find it when
given the first letter of person’s first or last name.
Automatic Day/Night Mode
The opening greeting plays from the time you specify until the time specified for
closing. The closing greeting plays at all other times until the next specified opening
time.
Default Transfer to Operator
While in Voicemail if no digits are pressed callers will be automatically transferred to
the operator.
Operator Backup
Callers can dial “0” at any time to reach the system operator.
PC Programming
Serial programming port for terminal programming through the use of a laptop or
standard PC desktop system. No special software is required. Any DOS or Windows
communications package that supports ANSI terminal emulation will work properly.

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Programming From a Touch Tone Phone
Many features are accessible from a Touch Tone telephone via the System
Administrator with password protection.
Security Passwords
System Administration for terminal PC programming, System Administrator for Touch
Tone telephone programming, and Mailbox Owner for individual user password
protection.
Automatic Gain Control
Automatically increases the volume when someone is speaking quietly and drops the
volume when someone is speaking loudly.
Message Waiting LCD/LED or Stutter Tone
The system automatically lights your phones “message waiting” lamp or activates a
“stutter tone” depending on the PBX feature configuration when a new message is left
in the mailbox.
Override System Prompts
Experienced users can execute commands at any time, without having to wait for the
system prompts to finish playing.
Multiple Classes of Service (4)
The system administrator can grant or restrict access to the mailbox features of the
maximum message length, number of allowed messages, and the number of days that a
user may save messages.
One Touch Record
You can press a button on your phone and record your conversation in your voice
mailbox to play at a future time.
Answering Machine Emulation
Allows you to listen to the party that is leaving you a voice mail message with the
capability of picking up your handset or pressing the speakerphone button to talk
to that party.
4/30/03 REV. 1

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