Xerox AltaLink B80 series User manual

Xerox®
Multifunction Printer
User Guide
ECAT VERSION 9th January 2017

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Document version 0.3: January 2017

B80XX Series Multifunction Printer 3
User Guide
Contents
1 Safety 11
Notices and Safety.......................................................................................................................................................12
Electrical Safety.............................................................................................................................................................13
General Guidelines................................................................................................................................................13
Power Cord Safety Information......................................................................................................................13
Emergency Turn Off.............................................................................................................................................14
Telephone Line Cord............................................................................................................................................15
Operational Safety.......................................................................................................................................................16
Operational Guidelines.......................................................................................................................................16
Ozone Release........................................................................................................................................................16
Printer Location.....................................................................................................................................................16
Printer Supplies......................................................................................................................................................17
Maintenance Safety....................................................................................................................................................18
Printer Symbols..............................................................................................................................................................19
Environmental, Health, and Safety Contact Information.............................................................................21
2 Getting Started 23
Parts of the Printer.......................................................................................................................................................24
Left Front View.......................................................................................................................................................24
Left Rear View........................................................................................................................................................25
Document Feeder.................................................................................................................................................25
Internal Components..........................................................................................................................................26
Control Panel..........................................................................................................................................................27
Configurations and Parts...................................................................................................................................29
Power Options................................................................................................................................................................35
Powering On the Printer orExiting Low-Power orSleep Mode............................................................35
Restarting, Placing in Sleep Mode,or Turning Off the Printer.............................................................36
Accessing the Printer...................................................................................................................................................37
Authentication.......................................................................................................................................................37
Authorization..........................................................................................................................................................37
Accounting...............................................................................................................................................................38
Logging In................................................................................................................................................................38
Introduction to Apps...................................................................................................................................................39
Information Pages.......................................................................................................................................................40
Configuration Report...........................................................................................................................................40
The Embedded Web Server.......................................................................................................................................41
Accessing the Embedded WebServer...........................................................................................................41
Finding the IP Address ofYour Printer..........................................................................................................42
Installation and Setup................................................................................................................................................43
Installation and Setup Overview.....................................................................................................................43
Selecting a Location for the Printer...............................................................................................................43

Contents
4 B80XX Series Multifunction Printer
User Guide
Connecting the Printer........................................................................................................................................44
More Information.........................................................................................................................................................57
3 Xerox® Apps 59
Xerox® App Gallery.....................................................................................................................................................60
Xerox® Apps Gallery Overview........................................................................................................................60
Creating a Xerox® App Gallery Account......................................................................................................60
Logging in to your Xerox® App Gallery Account......................................................................................61
Installing or Updating an App fromthe Xerox® App Gallery.............................................................62
Device................................................................................................................................................................................63
Device Overview....................................................................................................................................................63
About.........................................................................................................................................................................64
Information Pages................................................................................................................................................64
Supply Status..........................................................................................................................................................65
Billing and Usage Counters...............................................................................................................................65
Remote Services....................................................................................................................................................65
Jobs....................................................................................................................................................................................67
Jobs Overview.........................................................................................................................................................67
Managing Jobs.......................................................................................................................................................67
Managing Special Job Types............................................................................................................................68
Managing Jobs using the Embedded Web Server....................................................................................70
Copy...................................................................................................................................................................................73
Copy Overview........................................................................................................................................................73
Making a Copy.......................................................................................................................................................73
ID Card Copy..................................................................................................................................................................86
ID Card Copy Overview.......................................................................................................................................86
Copying an ID Card..............................................................................................................................................86
Email..................................................................................................................................................................................87
Email Overview.......................................................................................................................................................87
Sending a Scanned Image in an Email.........................................................................................................87
Adding or Editing Contacts in the Device Address Book from the ControlPanel.........................89
Chapter Workflow Scanning.................................................................................................................................91
Workflow Scanning Overview...........................................................................................................................91
Using Workflow Scanning..................................................................................................................................92
Scanning Workflows.............................................................................................................................................93
Scan To...........................................................................................................................................................................105
Scan To Overview................................................................................................................................................105
Sending a Scanned Image in an Email.......................................................................................................106
Scanning to a USB Flash Drive.......................................................................................................................107
Adding or Editing Contacts in the Device Address Book from the ControlPanel.......................108
Fax....................................................................................................................................................................................109
Fax Overview.........................................................................................................................................................109
Sending a Fax.......................................................................................................................................................110
Fax Workflows......................................................................................................................................................112
Server Fax......................................................................................................................................................................121
Fax Overview.........................................................................................................................................................121

Contents
B80XX Series Multifunction Printer 5
User Guide
Sending a Server Fax.........................................................................................................................................121
Sending a Delayed Server Fax.......................................................................................................................123
Internet Fax..................................................................................................................................................................125
Internet Fax Overview.......................................................................................................................................125
Sending a Scanned Image in an Internet Fax.........................................................................................125
Chapter Print From.................................................................................................................................................129
Print From Overview...........................................................................................................................................129
Printing from a USB Flash Drive....................................................................................................................129
Printing from Saved Jobs.................................................................................................................................130
Printing from Mailbox.......................................................................................................................................130
4 Print 131
Printing Overview........................................................................................................................................................132
Print Workflows............................................................................................................................................................133
Print Driver Help..................................................................................................................................................133
Windows Printing Options...............................................................................................................................134
Macintosh Printing Options............................................................................................................................136
Linux Printing Options.......................................................................................................................................137
Mobile Printing Options....................................................................................................................................138
Printing Features.........................................................................................................................................................140
Managing Jobs.....................................................................................................................................................140
Printing Special Job Types...............................................................................................................................141
Selecting Paper Options for Printing............................................................................................................143
Printing on Both Sides of the Paper.............................................................................................................144
Print Quality..........................................................................................................................................................144
Image Options.....................................................................................................................................................145
Printing Multiple Pages toa SingleSheet..................................................................................................145
Printing Booklets.................................................................................................................................................146
Using Special Pages...........................................................................................................................................146
Printing Watermarks for Windows...............................................................................................................148
Orientation............................................................................................................................................................149
Advanced Settings..............................................................................................................................................150
Using Custom Paper Sizes.......................................................................................................................................152
Printing on Custom Paper Sizes.....................................................................................................................152
Defining Custom Paper Sizes..........................................................................................................................152
Print From......................................................................................................................................................................154
Printing from a USB Flash Drive....................................................................................................................154
Printing from Saved Jobs.................................................................................................................................154
Printing from Mailbox.......................................................................................................................................155
Printing from the Embedded Web Server..................................................................................................155
5 Paper and Media 157
Paper and Media Overview.....................................................................................................................................158
Supported Paper..........................................................................................................................................................159
Ordering Paper.....................................................................................................................................................159
General Paper Loading Guidelines...............................................................................................................159

Contents
6 B80XX Series Multifunction Printer
User Guide
Paper That Can Damage Your Printer.........................................................................................................159
Paper Storage Guidelines.................................................................................................................................160
Supported Paper Types and Weights..........................................................................................................161
Supported Standard Paper Sizes...................................................................................................................162
Supported Paper Sizes and Weights for Automatic 2-Sided Printing.............................................163
Supported Paper Sizes for the Envelope Tray..........................................................................................163
Supported Custom Paper Sizes......................................................................................................................163
Paper Tray Settings....................................................................................................................................................165
Configuring Tray Settings................................................................................................................................165
Changing Paper Size, Type, and Color........................................................................................................165
Loading Paper..............................................................................................................................................................167
Loading Paper in Trays 1 and 2.....................................................................................................................167
Adjusting the Paper Guides in Trays 1 and2...........................................................................................170
Loading Paper in Trays 3 and 4.....................................................................................................................171
Loading Paper in Tray 5 ...................................................................................................................................172
Loading Paper in Tray 6 ...................................................................................................................................175
Loading Paper in Tray 7 ...................................................................................................................................177
Printing on Special Paper.........................................................................................................................................180
Envelopes...............................................................................................................................................................180
Labels.......................................................................................................................................................................184
Glossy Media.........................................................................................................................................................187
Transparencies.....................................................................................................................................................187
6 Maintenance 189
General Precautions...................................................................................................................................................190
Cleaning the Printer...................................................................................................................................................191
Cleaning the Printer Exterior...........................................................................................................................191
Cleaning the Printer Interior...........................................................................................................................194
Supplies...........................................................................................................................................................................195
Consumables........................................................................................................................................................195
Routine Maintenance Items...........................................................................................................................196
Ordering Supplies................................................................................................................................................198
Toner Cartridge....................................................................................................................................................200
Print Cartridge......................................................................................................................................................203
Recycling Supplies...............................................................................................................................................205
Managing the Printer................................................................................................................................................206
Viewing the Meter Reading............................................................................................................................206
Printing the Billing Summary Report...........................................................................................................206
Moving the Printer......................................................................................................................................................207
7 Troubleshooting 209
General Troubleshooting.........................................................................................................................................210
Printer Does Not Power On..............................................................................................................................210
Printer Resets or Turns OffFrequently........................................................................................................211
Printer Resets or Powers Off Frequently.....................................................................................................211
Printer Does Not Print........................................................................................................................................211

Contents
B80XX Series Multifunction Printer 7
User Guide
Printing Takes Too Long...................................................................................................................................212
Printing Takes Too Long...................................................................................................................................213
Document Fails to Print....................................................................................................................................213
Document Prints from Wrong Tray..............................................................................................................214
Printer is Making Unusual Noises..................................................................................................................214
Automatic 2-Sided Printing Problems.........................................................................................................215
Date and Time Are Incorrect..........................................................................................................................215
Scanner Errors.......................................................................................................................................................215
Paper Jams....................................................................................................................................................................216
Locating Paper Jams..........................................................................................................................................216
Minimizing Paper Jams.....................................................................................................................................217
Clearing Paper Jams..........................................................................................................................................218
Troubleshooting Paper Jams..........................................................................................................................220
Clearing Finisher Jams......................................................................................................................................222
Print-Quality Problems..............................................................................................................................................223
Controlling Print-Quality...................................................................................................................................223
Paper and Media.................................................................................................................................................223
Solving Print-Quality Problems.......................................................................................................................224
Copy and Scan Problems.........................................................................................................................................228
Fax Problems................................................................................................................................................................229
Problems Sending Faxes...................................................................................................................................229
Problems Receiving Faxes................................................................................................................................230
Getting Help..................................................................................................................................................................231
Viewing Warning Messages on the Control Panel..................................................................................231
Viewing Current Errors on the ControlPanel............................................................................................231
Online Support Assistant..................................................................................................................................231
Information Pages..............................................................................................................................................231
More Information...............................................................................................................................................231
More Information...............................................................................................................................................232
A Specifications 233
Printer Configurations and Options.....................................................................................................................234
Standard Features..............................................................................................................................................234
Options and Upgrades......................................................................................................................................234
Physical Specifications..............................................................................................................................................236
Base Configuration.............................................................................................................................................236
Configuration with Office Finisher...............................................................................................................236
Configuration with Office Finisher with Booklet Maker.......................................................................236
Configuration withHigh Volume Finisher and Booklet Maker..........................................................236
Configuration withHigh Volume Finisher, Booklet Maker and CZ Folder.....................................236
Configuration with Office Finisher and Paper Feed Platform............................................................236
Configuration with Office Finisher, BookletMaker andPaper Feed Platform.............................237
Configuration with High Volume Finisher and Paper Feed Platform..............................................237
Configuration withHigh Volume Finisher, Booklet Maker, CZ Folder and Paper Feed Platform
...................................................................................................................................................................................237
Clearance Requirements..................................................................................................................................238
Environmental Specifications.................................................................................................................................242

Contents
8 B80XX Series Multifunction Printer
User Guide
Temperature.........................................................................................................................................................242
Relative Humidity...............................................................................................................................................242
Elevation.................................................................................................................................................................242
Electrical Specifications............................................................................................................................................243
Performance Specifications....................................................................................................................................244
Print Speed............................................................................................................................................................244
Printing Resolution.............................................................................................................................................244
Environmental, Health, and Safety Contact Information...........................................................................245
B Regulatory Information 247
Basic Regulations........................................................................................................................................................248
United States FCC Regulations......................................................................................................................248
Canada....................................................................................................................................................................248
Certifications in Europe....................................................................................................................................248
European Union Lot 4 Imaging Equipment Agreement Environmental Information..............249
Germany.................................................................................................................................................................251
Turkey RoHS Regulation...................................................................................................................................252
Eurasian Economic Community Certification..........................................................................................252
Regulatory Information for 2.4 GHz WirelessNetwork Adapter......................................................252
Ozone Release......................................................................................................................................................252
Copy Regulations........................................................................................................................................................254
United States........................................................................................................................................................254
Canada....................................................................................................................................................................255
Other Countries....................................................................................................................................................256
Fax Regulations...........................................................................................................................................................257
United States........................................................................................................................................................257
Canada....................................................................................................................................................................258
European Union...................................................................................................................................................259
New Zealand.........................................................................................................................................................260
South Africa..........................................................................................................................................................260
Safety Certification....................................................................................................................................................261
Material Safety Data Sheets..................................................................................................................................262
C Recycling and Disposal 263
All Countries..................................................................................................................................................................264
North America..............................................................................................................................................................265
European Union...........................................................................................................................................................266
Domestic/Household Environment..............................................................................................................266
Professional/Business Environment.............................................................................................................266
Collection and Disposalof Equipment and Batteries............................................................................267
Battery Symbol....................................................................................................................................................267
Battery Removal..................................................................................................................................................267
Other Countries............................................................................................................................................................268
D Apps Features 269

Contents
B80XX Series Multifunction Printer 9
User Guide

B80XX Series Multifunction Printer 11
User Guide
This chapter includes:
Notices and Safety..........................................................................................................................................................12
Electrical Safety................................................................................................................................................................13
Operational Safety..........................................................................................................................................................16
Maintenance Safety.......................................................................................................................................................18
Printer Symbols.................................................................................................................................................................19
Environmental, Health, and Safety Contact Information................................................................................21
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to thefollowing information ensures the continuedsafe operation of your Xerox
printer.
1
Safety

Safety
12 B80XX Series Multifunction Printer
User Guide
Notices and Safety
Read the following instructions carefullybefore operatingyour printer. Refer tothese instructions to
ensure the continued safe operation of yourprinter.
Your Xerox®printer andsupplies are designed and tested to meetstrict safety requirements. These
include safety agency evaluation and certification, and compliance withelectromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorizedalterations, which can include the addition of new functions or connection of
external devices,can affect the product certification. Formore information,contact your Xerox
representative.

Safety
B80XX Series Multifunction Printer 13
User Guide
Electrical Safety
This section includes:
General Guidelines...........................................................................................................................................................13
Power Cord Safety Information.................................................................................................................................13
Emergency Turn Off........................................................................................................................................................14
Telephone Line Cord.......................................................................................................................................................15
General Guidelines
WARNINGS:
Do not push objects into slots or openings on the printer. Touching a voltage point or shorting
out a part could result in fire or electric shock.
Do not remove thecovers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to doso. Power offthe printer whenperforming these
installations. Disconnect the power cord when removing covers and guards for installing optional
equipment. Except for user-installable options, there are no parts thatyou canmaintain or
service behind these covers.
The followingare hazards toyour safety:
The power cord is damaged or frayed.
Liquid is spilled into the printer.
The printer is exposed to water.
The printer emits smoke,or the surface isunusually hot.
The printer emits unusualnoise or odors.
The printer causes a circuitbreaker, fuse,or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cordfrom the electrical outlet.
3. Call an authorized service representative.
Power Cord Safety Information
Carefully read thefollowing instructionsbefore operatingyour printer. For details, contact your Xerox
representative.

Safety
14 B80XX Series Multifunction Printer
User Guide
WARNINGS:
The electricalsupply for the device must meet the requirements stated on the data plate on the
rear of the device. Ifyou are not sure thatyour electrical supply meets the requirements,consult
your local electricity provider or a licensed electrician.
Do not use an extension cord.
Do not remove or modify the power cord.
Refer to these instructions toensure the continued safe operation ofyour printer.
Use the power cord supplied with your printer.
Plug the power cord directly into a properly groundedelectrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
Do not use a ground adapter plug to connect theprinter to an electricaloutlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printeris grounded properly.
Electrical products can be hazardous if misused.
Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of theprinter withan electrician if necessary.
Do not place the printer inan areawhere people canstep on the power cord.
Do not place objects on the power cord.
Replace the power cord if it becomes frayed or worn.
Do not unplug orplug thepower cord while the printer is turned on.
To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The electricaloutlet must be near the printer and mustbe easily accessible.
The power cord is attached to the printer asa plug-in device on the back of the printer. Ifit is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
For details, see Turning the Printer On andOff on page 35.
Emergency Turn Off
If any of the following conditions occur, power off the printerimmediately and disconnect thepower
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem
if:
The equipmentemits unusual odors or makes unusualnoises.
The power cable is damagedor frayed.
A wall panel circuit breaker, fuse, or other safety device has been tripped.
Liquid is spilled into the printer.
The printer is exposed to water.
Any part ofthe printer is damaged.

Safety
B80XX Series Multifunction Printer 15
User Guide
Telephone Line Cord
WARNING: To reduce therisk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.

Safety
16 B80XX Series Multifunction Printer
User Guide
Operational Safety
Your printer and supplies were designed and testedto meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps toensure the continued,safe operation ofyour
printer.
Operational Guidelines
Do not remove any paper trays while the printer is printing.
Do not open the doors when theprinter is printing.
Do not move the printer whenit is printing.
Keep hands, hair, neckties, and so on, away from the exit and feed rollers.
Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
Do not override any electrical or mechanical interlock devices.
Do not attempt to remove paper that is jammeddeeply inside the product. Power offthe printer
promptly and contact your local Xerox representative.
Ensure that the rear right cover isattached. Open this cover toconnecting an interface cable.
Ozone Release
This printer produces ozone during normal operation. The amount ofozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough toharm anyone.
Install the printer in a well-ventilated room.
For more information in the UnitedStates and Canada, go to www.xerox.com/environment . In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe .
Printer Location
Place the printer on alevel, solid, non-vibrating surface with adequate strengthto hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications on page 236.
Do not block or cover the slotsor openings on the printer. These openingsare provided for
ventilation and to prevent overheating of the printer.
Place the printer in an area where there is adequatespace for operation and servicing.
Place the printer in a dust-free area.
Do not store or operate the printer in an extremely hot, cold,or humid environment.
Do not place the printer near a heat source.
Do not place the printer indirect sunlight to avoid exposure to light-sensitive components.

Safety
B80XX Series Multifunction Printer 17
User Guide
Do not place the printer where itis directly exposed to the cold air flow from an air conditioning
system.
Do not place the printer inlocations susceptible to vibrations.
For optimum performance,use the printer at the elevations specified in Elevation.
Printer Supplies
Use the supplies designedfor your printer. The use of unsuitable materials can cause poor
performance and apossible safety hazard.
Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
Store all consumables in accordance with the instructions given on the package or container.
Keep all consumables away from the reach of children.
Never throw toner,toner cartridges, Print Cartridges, or waste cartridges into anopen flame.
When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt todisassemble the cartridge,which can increase
the risk of skin or eye contact.
CAUTION: Use ofnon-Xerox suppliesis not recommended. The Xerox Warranty, Service Agreement,
and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance
caused by use of non-Xerox supplies,or the use of Xerox supplies not specified for this printer. The
Total SatisfactionGuarantee is available in the United States and Canada. Coverage couldvary
outside these areas. Please contactyour Xerox representative for details.

Safety
18 B80XX Series Multifunction Printer
User Guide
Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described inthe documentation
supplied with your printer.
Clean the devicewith a dry lint-free cloth only.
Do not burn any consumables or routine maintenance items. For information onXerox®supplies
recycling programs, go to www.xerox.com/gwa .
WARNING: Do not use aerosolcleaners. Aerosolcleaners can be explosive or flammable when used
on electromechanical equipment.
When installing the devicein a hallway or similar restricted area, additional space requirements can
apply. Ensure thatyou comply with allworkspace safety regulations,building codes,and fire codes for
your area.

Safety
B80XX Series Multifunction Printer 19
User Guide
Printer Symbols
Symbol
Description
Warning:
Indicates a serious hazard that can result in death or serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning: Moving parts. To avoid personal injury, use caution.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to spill toner when handling the waste
cartridge.
Do not touch the part or area of theprinter.
Do not expose the Print Cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the Print Cartridges.

Safety
20 B80XX Series Multifunction Printer
User Guide
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
For details about all the printer symbols that appear on yourprinter, refer to the Printer Symbols guide at
www.xerox.com/office/ALB80XXdocs .