Xerox B235 User manual

VERSION 2.1
AUGUST 2022
702P08892
Xerox®B225/B235
Multifunction Printer
User Guide

© 2022 Xerox Corporation. All rights reserved. Xerox®is trademark of Xerox Corporation in the United States and
other countries.
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PCL®is a registered trademark of the Hewlett-Packard Company. PCL is a designation of a set of printer commands
(language) and functions included in its printer products. This printer is intended to be compatible with the PCL
language. This means the printer recognizes PCL commands used in various application programs and that the
printer emulates the functions corresponding to the commands.
All other trademarks are the property of their respective owners.

Xerox®B225/B235 Multifunction Printer User Guide 3
Contents
1 Safety.............................................................................................................................................11
Conventions.................................................................................................................................12
Product Statements.......................................................................................................................13
Maintenance Safety ......................................................................................................................16
Consumable Information................................................................................................................17
2 Learn about the printer ......................................................................................................................19
Printer configuration......................................................................................................................20
Using the control panel ..................................................................................................................21
Non-touch Screen Model..........................................................................................................21
Touch Screen Model................................................................................................................22
Customizing the home screen..........................................................................................................23
Changing the language of the keyboard on the display. . . ... .... ... .... .... .... .... ..... ... ... ..... .... .... .... .... ... .... .... 24
Understanding the status of the power button and indicator light. . . .... .... .... ..... .... ... .... .... .... .... .... .... ... .... 25
Selecting paper.............................................................................................................................26
Paper guidelines.....................................................................................................................26
Paper characteristics................................................................................................................26
Unacceptable paper................................................................................................................27
Selecting preprinted forms and letterhead.... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... . . 27
Storing paper.........................................................................................................................28
Supported paper sizes .............................................................................................................28
Supported paper types ............................................................................................................30
Supported paper weights.........................................................................................................31
3 Set up install and configure................................................................................................................33
Selecting a location for the printer....................................................................................................34
Attaching cables ...........................................................................................................................36
Finding the IPAddress of the Printer.................................................................................................38
Setting up the printer to fax............................................................................................................39
Setting up the fax function.......................................................................................................39
Setting up fax using a standard telephone line. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . 40
Setting Up Fax in Countries or Regions with Different Telephone Wall Jacks and Plugs. . .. . .. . . .. . .. . .. . . .. . .. . 41
Connecting to a distinctive ring service . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . .. . . 43
Setting the fax date and time...................................................................................................43
Configuring daylight saving time...............................................................................................43
Configuring the fax speaker settings...........................................................................................44
Configuring Device Sounds Settings..................................................................................................45
Configuring the Email SMTP Settings................................................................................................46
Using the Email Setup Wizard in the Printer. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . . .. . .. . . 46
Using the Settings Menu in the Printer.... . . .. .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... . . ..... . . ..... . . .... . . . .... 46
Using the Embedded Web Server...............................................................................................46
Email Service Providers ............................................................................................................47
Loading paper and specialty media ..................................................................................................55

4Xerox®B225/B235 Multifunction Printer User Guide
Setting the Paper Size and Type ................................................................................................55
Configuring Universal paper settings..........................................................................................55
Loading the Tray ....................................................................................................................55
Loading the Manual Feeder......................................................................................................57
Installing and updating software drivers and firmware. . . ..... . . ..... . . ..... . . ..... . . ..... . . ..... . . ..... . . .... . . . .... . . .. .... . 58
Installing the Software ............................................................................................................58
Updating Software .................................................................................................................61
Exporting or importing a configuration file . . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . . 62
Xerox®Easy Assist App....................................................................................................................63
Connecting to the Xerox®Easy Assist App for Installed Printers . . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . 65
Networking ..................................................................................................................................67
Connecting the Printer to a Wi-Fi Network. . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .. 67
Connecting the printer to a wireless network using Wi-Fi Protected Setup (WPS) . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . 67
Configuring Wi-Fi Direct...........................................................................................................68
Connecting a Mobile Device to the Printer. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . 69
Connecting a Computer to the Printer ........................................................................................69
Deactivating the Wi-Fi network .................................................................................................70
Checking the printer connectivity...............................................................................................70
Printing the Menu Settings Page ......................................................................................................71
4 Secure the printer..............................................................................................................................73
Erasing printer memory..................................................................................................................74
Restoring factory default settings .....................................................................................................75
Statement of Volatility...................................................................................................................76
5 Print................................................................................................................................................77
Printing from a Computer ...............................................................................................................78
Printing from a Mobile Device..........................................................................................................79
Printing from a Mobile Device Using Mopria™Print Service..............................................................79
Printing from a Mobile Device Using AirPrint®...............................................................................79
Printing from a Mobile Device Using Wi-Fi Direct®.........................................................................79
Printing from a flash drive...............................................................................................................80
Supported flash drives and file types.................................................................................................81
Flash drives............................................................................................................................81
File types ..............................................................................................................................81
Configuring confidential jobs...........................................................................................................82
Using the Control Panel ...........................................................................................................82
Using the Embedded Web Server...............................................................................................82
Printing confidential and other held jobs. . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . 83
For Windows users..................................................................................................................83
For Macintosh users ................................................................................................................83
Printing a font sample list ...............................................................................................................85
Placing separator sheets between copies . . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . . .. . .. . . 86
Canceling a print job......................................................................................................................87
From the printer control panel...................................................................................................87
Contents

Xerox®B225/B235 Multifunction Printer User Guide 5
From the computer.................................................................................................................87
Adjusting toner darkness ................................................................................................................88
6 Copy...............................................................................................................................................89
Using the automatic document feeder and scanner glass . . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. 90
Making Copies..............................................................................................................................91
Copying photos ............................................................................................................................92
Copying on letterhead....................................................................................................................93
Copying on Both Sides of the Paper..................................................................................................94
Reducing or enlarging copies...........................................................................................................95
Copying multiple pages onto a single sheet . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . .. . . .. . .. . . .. . .. . . .. . .. . .. . . . 96
Collating copies ............................................................................................................................97
Copying cards...............................................................................................................................98
Creating a copy shortcut.................................................................................................................99
7 Email ............................................................................................................................................101
Using the automatic document feeder and scanner glass . . . .... . . . .... . . . .... . . . .... . . . .... . . .. .... . . . .... . . . .... . . . .... . . . 102
Sending an Email ........................................................................................................................103
Using the Control Panel .........................................................................................................103
Using a Shortcut Number.......................................................................................................103
8 Fax ...............................................................................................................................................105
Using the automatic document feeder and scanner glass . . . .... . . . .... . . . .... . . . .... . . . .... . . .. .... . . . .... . . . .... . . . .... . . . 106
Sending a Fax.............................................................................................................................107
Using the Control Panel .........................................................................................................107
Scheduling a fax .........................................................................................................................108
Creating a fax destination shortcut.................................................................................................109
Changing the fax resolution ..........................................................................................................110
Adjusting the fax darkness............................................................................................................111
Printing a fax log.........................................................................................................................112
Blocking junk faxes......................................................................................................................113
Holding a fax..............................................................................................................................114
Forwarding a fax .........................................................................................................................115
Using the control panel..........................................................................................................115
Using the Embedded Web Server.............................................................................................115
9 Scan .............................................................................................................................................117
Using the automatic document feeder and scanner glass . . . .... . . . .... . . . .... . . . .... . . . .... . . .. .... . . . .... . . . .... . . . .... . . . 118
Scanning to a Computer...............................................................................................................119
For Windows users................................................................................................................119
For Macintosh users ..............................................................................................................119
Scanning to a flash drive ..............................................................................................................120
Scanning to an FTP server.............................................................................................................121
Contents

6Xerox®B225/B235 Multifunction Printer User Guide
Scanning to a network folder.........................................................................................................122
10 Use printer menus .........................................................................................................................123
Menu Map.................................................................................................................................124
Device.......................................................................................................................................126
Preferences..........................................................................................................................126
Eco-Mode............................................................................................................................128
Remote Operator Panel..........................................................................................................129
Notifications........................................................................................................................129
Power Management..............................................................................................................131
Restore Factory Defaults ........................................................................................................132
Maintenance.......................................................................................................................132
Visible Home Screen Icons .....................................................................................................135
About This Printer.................................................................................................................135
Print..........................................................................................................................................137
Layout................................................................................................................................137
Setup .................................................................................................................................138
Quality ...............................................................................................................................139
PDF....................................................................................................................................139
PostScript............................................................................................................................140
PCL....................................................................................................................................140
Image................................................................................................................................142
Paper........................................................................................................................................143
Tray Configuration................................................................................................................143
Media Configuration .............................................................................................................143
Copy.........................................................................................................................................146
Copy Defaults......................................................................................................................146
Fax...........................................................................................................................................148
Fax Defaults.........................................................................................................................148
E-mail .......................................................................................................................................155
E-mail Setup........................................................................................................................155
E-mail Defaults.....................................................................................................................156
FTP...........................................................................................................................................160
FTP Defaults........................................................................................................................160
USB Drive ..................................................................................................................................164
Flash Drive Scan...................................................................................................................164
Flash Drive Print ...................................................................................................................166
Network/Ports.............................................................................................................................168
Network Overview.................................................................................................................168
Wireless..............................................................................................................................169
Wi-Fi Direct .........................................................................................................................172
AirPrint ...............................................................................................................................172
Mobile Services Management.................................................................................................173
Ethernet..............................................................................................................................174
TCP/IP................................................................................................................................175
SNMP.................................................................................................................................178
Contents

Xerox®B225/B235 Multifunction Printer User Guide 7
IPSec..................................................................................................................................180
802.1x................................................................................................................................181
LPD Configuration ................................................................................................................181
HTTP/FTP Settings................................................................................................................182
USB ...................................................................................................................................183
Restrict external network access ..............................................................................................184
Universal Print......................................................................................................................184
Security.....................................................................................................................................187
Login Methods.....................................................................................................................187
Certificate Management........................................................................................................190
Confidential Print Setup.........................................................................................................190
Schedule USB Devices ...........................................................................................................191
Login Restrictions..................................................................................................................191
Erase Temporary Data Files ....................................................................................................192
Solutions LDAP Settings .........................................................................................................192
Miscellaneous ......................................................................................................................192
Reports......................................................................................................................................194
Menu Settings Page..............................................................................................................194
Device................................................................................................................................194
Print...................................................................................................................................194
Shortcuts.............................................................................................................................194
Fax.....................................................................................................................................195
Network..............................................................................................................................195
Supplies Plan..............................................................................................................................196
Plan Activation.....................................................................................................................196
Plan Conversion....................................................................................................................196
Subscription Service ..............................................................................................................196
Troubleshooting..........................................................................................................................197
11 Maintain the Printer.......................................................................................................................199
Checking the Status of Supplies .....................................................................................................200
Configuring Supply Notifications....................................................................................................201
Setting up e-mail alerts ................................................................................................................202
Viewing reports...........................................................................................................................203
Ordering Supplies........................................................................................................................204
Using Genuine Xerox Supplies.................................................................................................204
Replacing Supplies.......................................................................................................................205
Replacing the Toner Cartridge.................................................................................................205
Replacing the imaging unit.....................................................................................................208
Cleaning printer parts ..................................................................................................................210
Cleaning the printer..............................................................................................................210
Cleaning the touch screen......................................................................................................210
Cleaning the Scanner............................................................................................................211
Saving energy and paper..............................................................................................................213
Configuring power save mode settings .. . ..... . . ..... . . ..... . . ..... . .. .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... 213
Adjusting the brightness of the display . . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... 213
Contents

8Xerox®B225/B235 Multifunction Printer User Guide
Conserving supplies...............................................................................................................213
Moving the Printer to Another Location...........................................................................................214
12 Troubleshoot a problem..................................................................................................................215
Print quality problems ..................................................................................................................216
Printing problems........................................................................................................................217
Print quality is poor...............................................................................................................217
Print jobs do not print............................................................................................................249
Job prints from the wrong tray or on the wrong paper .... . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . ... 250
Slow printing .......................................................................................................................250
The printer is not responding.........................................................................................................254
Unable to read flash drive.............................................................................................................256
Enabling the USB port..................................................................................................................257
Network connection problems .......................................................................................................258
Cannot open Embedded Web Server........................................................................................258
Cannot connect the printer to the Wi-Fi network . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... . . ..... . . ..... . . .... . . . .. 259
Issues with supplies .....................................................................................................................261
Replace cartridge printer region mismatch — Use 708699 .. . .. .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... 261
Non-Xerox Supplies...............................................................................................................261
Clearing Jams.............................................................................................................................262
Avoiding Jams......................................................................................................................262
Identifying Jam Locations......................................................................................................263
Paper Jam in the Tray............................................................................................................264
Paper Jam in the Front Door...................................................................................................265
Paper Jam in the Rear Door....................................................................................................268
Paper Jam in the Duplex Unit..................................................................................................269
Paper Jam in the Standard Output Tray .. . ...... . ...... . ...... . ..... . . ..... . . ..... . . ..... . . ..... . . ..... . . ..... . . ..... . .. ... 270
Paper Jam in the Manual Feeder .............................................................................................270
Paper Jam in the Automatic Document Feeder.... . . . .... . . . .... . . ..... . . ..... . . ..... . . .... . . . .... . . . .... . . . .... . . . .... . . 270
Paper feed problems....................................................................................................................273
Envelope seals when printing..................................................................................................273
Collated printing does not work...............................................................................................274
Paper frequently jams............................................................................................................275
Jammed pages are not reprinted.............................................................................................276
E-mailing problems......................................................................................................................277
Disabling the SMTP server not set up error Message ...........................................................277
Cannot send e-mails..............................................................................................................277
Faxing problems..........................................................................................................................278
Cannot send or receive faxes ..................................................................................................278
Can receive but not send faxes................................................................................................281
Can send but not receive faxes................................................................................................282
Poor fax print quality.............................................................................................................283
Scanning problems......................................................................................................................284
Cannot scan to a computer....................................................................................................284
Cannot scan to a network folder..............................................................................................285
Partial copies ofdocument or photo.........................................................................................287
Contents

Xerox®B225/B235 Multifunction Printer User Guide 9
Scan job was not successful....................................................................................................288
Poor copy quality..................................................................................................................289
Vertical dark streaks on output when scanning from the ADF. .. ..... . . ..... . . ..... . . ..... . . ..... . . ..... . . ..... . .. ... 289
Scanner does not close..........................................................................................................290
Scanning takes too long or freezes the computer..... . .. .... . . . .... . . . .... . . . .... . . . .... . . ..... . . ..... . . ..... . . .... . . . .. 290
Scanner does not respond......................................................................................................291
Adjusting scanner registration.................................................................................................291
Adjusting ADFregistration......................................................................................................292
Contacting Customer Support........................................................................................................293
A Regulatory Information....................................................................................................................295
Basic Regulations ........................................................................................................................296
Noise Emission Levels............................................................................................................296
European Union Lot 19 Ecodesign Directive.. . . ..... . . ..... . . ..... . .. .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... 296
Static Sensitivity Notice .........................................................................................................296
ENERGY STAR......................................................................................................................296
Temperature Information.......................................................................................................297
Información de la energía de México .......................................................................................297
Laser Notice ........................................................................................................................297
Power.................................................................................................................................297
Telecommunication Regulatory Notices ... . .. .... . . . .... . . . .... . . . .... . . . .... . . . .... . . . .... . . ..... . . ..... . . ..... . . .... . . . .. 299
Regulatory Notices for Wireless Products ..... . ... .... .... ..... .... .... .... ... . ... . ... . . .. . . .. . . ... . ... .... .... .... .... ..... 301
Federal Communications Commission (FCC) Compliance Information Statement . .. .. ... .. .. .. .. .. .. .. .. .. .. . 303
Innovation Science and Economic Development Canada Compliance Statement .... . . . .... . . . .... . . . .... . . . 304
Germany.............................................................................................................................304
Turkey RoHS Regulation .........................................................................................................304
Ukraine RoHS Compliance......................................................................................................304
Copy Regulations ........................................................................................................................305
United States.......................................................................................................................305
Canada...............................................................................................................................306
Other Countries....................................................................................................................307
Material Safety Data Sheets..........................................................................................................308
B Recycling and Disposal.....................................................................................................................309
Product Disposal and Recycling......................................................................................................310
North America............................................................................................................................311
Xerox Green World Alliance ...........................................................................................................312
Waste from Electrical and Electronic Equipment (WEEE) Directive.... . .. ..... . . ..... . . ..... . .. .... . . . .... . . . .... . . . .... . . . 313
India E-Waste notice.............................................................................................................313
Contents

10 Xerox®B225/B235 Multifunction Printer User Guide
Contents