Xerox WorkCentre 3615 Service manual

Xerox®WorkCentre®3615
Black and White Multifunction Printer
Imprimante multifonctions noir et blanc
System Administrator Guide
Guide de l’administrateur système
Español Guía del administrador del sistema
Português Guia de Administração do Sistema

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Document version 1.1: June 2014
BR10120_en-us

Contents
1 Introduction 7
Overview..............................................................................................................................................................................8
Configuration Steps........................................................................................................................................................9
More Information......................................................................................................................................................... 10
2 Initial Setup 11
Finding the IP Address of the Printer .................................................................................................................... 12
Accessing the Printer ................................................................................................................................................... 13
Logging In................................................................................................................................................................ 13
Initial Setup at the Control Panel........................................................................................................................... 14
Information Pages................................................................................................................................................ 14
Changing the Passcode at the Control Panel..................................................................................................... 15
Configuring General Setup Using the Control Panel....................................................................................... 16
Accessing Information About the Printer Using the Control Panel ................................................... 16
Using the Power On Wizard .............................................................................................................................. 17
Configuring General Settings........................................................................................................................... 19
Configuring the Timers....................................................................................................................................... 22
Configuring Output Settings............................................................................................................................. 23
Configuring Tray Settings.................................................................................................................................. 24
Configuring General Setup Using CentreWare Internet Services............................................................... 25
Opening General Setup Settings..................................................................................................................... 25
Viewing Printer Information............................................................................................................................. 25
Cloning Printer Settings...................................................................................................................................... 26
Configuring Mail Alerts....................................................................................................................................... 27
Configuring System Settings............................................................................................................................ 27
Configuring Clock Settings................................................................................................................................ 28
Configuring Tray Settings.................................................................................................................................. 28
Resetting Service Defaults................................................................................................................................. 29
Configuring CentreWare Internet Services Display Settings................................................................ 29
3 Network Connectivity 31
Configuring Network Settings.................................................................................................................................. 32
About TCP/IP and IP Addresses ...................................................................................................................... 32
Configuring TCP/IP Settings............................................................................................................................. 32
Connecting to a Wireless Network ......................................................................................................................... 35
Resetting Wireless Settings............................................................................................................................... 35
Connecting to a Wireless Network Using the Control Panel Wi-Fi Setup Wizard......................... 36
Collecting Wireless Network Information for Connecting to a Wireless Network Manually ... 36
Connecting to a Wireless Network Using the Control Panel Wi-Fi Setup Wizard......................... 37
Connecting to a Wireless Network Manually ............................................................................................. 37
Connecting to a Wireless Network Using CentreWare Internet Services ........................................ 38
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Contents
Connecting to a Wireless Network Using the Printer Setup Utility.................................................... 39
Setting Up the Printer for Wireless LAN WPA-Enterprise....................................................................... 40
LPR...................................................................................................................................................................................... 41
Port 9100 ......................................................................................................................................................................... 42
IPP....................................................................................................................................................................................... 43
WSD ................................................................................................................................................................................... 44
Network Twain............................................................................................................................................................... 45
FTP...................................................................................................................................................................................... 46
Configuring SMB........................................................................................................................................................... 47
Configuring Bonjour .................................................................................................................................................... 48
SNMP................................................................................................................................................................................. 49
Enabling SNMP ...................................................................................................................................................... 49
Configuring SNMPv1/v2c................................................................................................................................... 50
Configuring SNMPv3 ........................................................................................................................................... 50
Updating the Address Book...................................................................................................................................... 52
LDAP Server..................................................................................................................................................................... 53
LDAP User Mappings................................................................................................................................................... 54
FTP Client......................................................................................................................................................................... 55
SMB Client ....................................................................................................................................................................... 56
Email Settings ................................................................................................................................................................ 57
HTTP .................................................................................................................................................................................. 58
Proxy Server..................................................................................................................................................................... 59
Configuring the Proxy Server............................................................................................................................ 59
SNTP .................................................................................................................................................................................. 60
AirPrint ..............................................................................................................................................................................61
Google Cloud Print........................................................................................................................................................ 62
4 Security 63
Configuring Security Settings Using CentreWare Internet Services.......................................................... 64
Opening the Security Menu .............................................................................................................................. 64
Configuring Administrative Security Settings............................................................................................ 65
Controlling Access................................................................................................................................................. 65
Accessing Secure Settings.................................................................................................................................. 65
Configuring Secure Settings ............................................................................................................................. 65
Network Authentication..................................................................................................................................... 67
Configuring an LDAP Authentication System............................................................................................ 68
Configuring Xerox Secure Access Settings .................................................................................................. 68
LDAP User Mapping............................................................................................................................................. 68
Configuring the Authentication System ...................................................................................................... 69
Configuring a Kerberos Authentication System........................................................................................ 70
Configuring IP Filtering ...................................................................................................................................... 70
Configuring SSL Settings.................................................................................................................................... 71
Configuring IPsec Settings ................................................................................................................................ 71
Configuring 802.1x Settings............................................................................................................................. 72
Configuring SMTP Domain Filtering.............................................................................................................. 73
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Contents
Configuring Secure Settings Using the Control Panel..................................................................................... 74
Accessing the Secure Settings Menu............................................................................................................. 74
Managing Panel Lock .......................................................................................................................................... 74
Setting Service Locks............................................................................................................................................ 75
Authentication Using a Card Reader System............................................................................................. 75
Enabling Network Authentication .................................................................................................................. 76
Configuring the Device Memory Data Encryption Settings.................................................................. 76
Configuring the USB Setup Menu................................................................................................................... 76
Configuring Secure Settings ............................................................................................................................. 77
Managing Certificates ................................................................................................................................................ 78
Before You Begin................................................................................................................................................... 78
Preparing to Manage Certificates .................................................................................................................. 78
Importing a Digital Certificate ........................................................................................................................ 79
Configuring the Digital Certificate Purpose................................................................................................ 79
Verifying the Digital Certificate Purpose..................................................................................................... 80
5 Copying 81
Changing the Default Copy Settings..................................................................................................................... 82
Changing the Original Size................................................................................................................................ 82
Changing Auto Background Suppression Level......................................................................................... 82
Configuring Copy Defaults in CentreWare Internet Services............................................................... 83
Configuring Copy Settings in CentreWare Internet Services ............................................................... 84
Limiting Access to Copying ....................................................................................................................................... 85
6 Scanning 87
Setting Up Scanning.................................................................................................................................................... 88
Scanning Setup Overview .................................................................................................................................. 88
Limiting Access to Scanning ............................................................................................................................. 88
Setting Up Scanning to a Shared Folder on Your Computer................................................................ 90
Scanning to a User Home Folder .................................................................................................................... 92
Setting Up Scanning to an FTP Server.......................................................................................................... 92
Setting Up Scanning to an Email Address................................................................................................... 93
Setting Up Scanning With USB ....................................................................................................................... 94
Changing the Default Scan Settings..................................................................................................................... 96
Changing the Default for File Format........................................................................................................... 96
Changing Output Color....................................................................................................................................... 97
Changing the Default Scan Resolution......................................................................................................... 97
Changing the Original Size................................................................................................................................ 97
Changing the Default for 2-Sided Scanning............................................................................................... 97
Changing Lighten/Darken ................................................................................................................................. 97
Changing the Default for Sharpness............................................................................................................. 97
Changing the Default for Contrast ................................................................................................................ 97
Changing Auto Background Suppression .................................................................................................... 98
Changing Auto Background Suppression Level......................................................................................... 98
Changing Edge Erase........................................................................................................................................... 98
Changing the Default for TIFF File Format ................................................................................................ 98
Changing the Default for Quality/File Size ................................................................................................. 98
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Changing File Name ............................................................................................................................................ 98
Creating a Folder................................................................................................................................................... 98
Changing the Default Scanning Settings in CentreWare Internet Services................................... 99
7 Faxing 101
Configuring Fax Defaults and Settings ..............................................................................................................102
Configuring the Printer for Faxing................................................................................................................102
Setting Fax Defaults from CentreWare Internet Services...................................................................103
Configuring Fax Settings from CentreWare Internet Services ..........................................................104
Setting Fax Defaults from the Control Panel ...........................................................................................106
Configuring Fax Settings from the Control Panel...................................................................................107
Editing the Fax Address Book.................................................................................................................................112
Adding or Editing Contacts in the Fax Address Book in CentreWare Internet Services...........112
Adding or Editing Groups in the Fax Address Book in CentreWare Internet Services ..............112
Adding or Editing Contacts in the Fax Address Book at the Control Panel...................................113
Adding or Editing Groups in the Fax Address Book at the Control Panel......................................113
Using the Address Book Editor Utility .........................................................................................................113
8 Administrator Tools 115
Setting Up the Email Address Book .....................................................................................................................116
Adding or Editing Contacts in the Email Address Book........................................................................116
Adding or Editing Groups in the Email Address Book............................................................................116
Configuring Smart eSolutions................................................................................................................................117
Using Smart eSolutions ....................................................................................................................................117
Overview for Setting Up Smart eSolutions................................................................................................117
Selecting a Proxy Server Option ....................................................................................................................118
Validate the DNS Settings...............................................................................................................................118
Registering with the Xerox Communication Server ...............................................................................119
Setting Up Email Notifications for Billing Meter Read Alerts.............................................................119
Setting Up Email Notifications for Supplies Data Send Alerts ..........................................................120
Assigning the Printer IP Address ...........................................................................................................................121
Changing the IP Address Using CentreWare Internet Services ........................................................121
Assigning the Printer IP Address for the Xerox®WorkCentre®3615 Black and White
Multifunction Printer..........................................................................................................................................122
Assigning the Printer IP Address for the Xerox®Phaser®3610 Black and White Printer........124
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This chapter includes:
•Overview.................................................................................................................................................................................8
•Configuration Steps ...........................................................................................................................................................9
•More Information............................................................................................................................................................ 10
1
Introduction
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Introduction
Overview
This guide is designed for a system administrator with network administrator rights who understands
networking concepts and has experience creating and managing network user accounts.
Use this guide to help you configure and manage your printer on a network.
Notes:
•Network features are not available when you are connected over USB.
•Not all options listed are supported on all printers. Some options apply only to specific printer
models or configurations.
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Introduction
Configuration Steps
To configure the printer for the first time, complete the following tasks:
1. Ensure that your printer is connected physically to your network, and to the fax line as needed.
2. Confirm that your printer is recognized on your network. By default, the printer is configured to
receive an IP address from a DHCP server over a TCP/IP network. For details, see Network
Connectivity on page 31. To assign a static IP address, see Assigning the IP Address of the Printer
on page 121.
3. Configure basic printer settings such as your location, time zone, and date and time preferences. For
details, see Configuring General Settings on page 19.
4. Print a Configuration Report that lists the current printer configuration. Review the report to locate
the printer IPv4 or IPv6 address. For details, see Configuration Report on page 14, on page 124.
5. To access CentreWare Internet Services, open a Web browser, then type the IP address for your
printer. CentreWare Internet Services is the administration and configuration software installed on
the embedded Web server in the printer. It allows you to configure and administer the printer from
a Web browser. For details, see Logging In to CentreWare Internet Services on page 13.
Note: You can access most configuration settings in CentreWare Internet Services on the Properties
tab.
6. Configure network connections, such as wireless connections, as needed. For details, see Configuring
Network Settings on page 32.
7. Configure security features as needed. For details, see Security on page 63.
8. Configure copy, scan, and fax features. For details about Copy features, see Copying on page 81.
For details about Scan features, see Scanning on page 87. For details about Fax features, see Faxing
on page 101.
Note: Not all options listed are supported on all printers. Some options apply only to a specific
printer model, configuration, operating system, or driver type.
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Introduction
More Information
You can obtain more information about your printer from these sources:
Resource Location
Installation Guide Packaged with the printer.
Other documentation for your printer www.xerox.com/office/WC3615docs
Recommended Media List United States: www.xerox.com/paper
European Union: www.xerox.com/europaper
Technical support information for your printer;
including online technical support, Online Support
Assistant, and driver downloads.
www.xerox.com/office/WC3615support
Information Pages Print from the control panel, or from CentreWare
Internet Services, click Status > Information Pages.
CentreWare Internet Services documentation In CentreWare Internet Services, click Help.
Order supplies for your printer
www.xerox.com/office/WC3615supplies
A resource for tools and information, including
interactive tutorials, printing templates, helpful tips,
and customized features to meet your individual
needs.
www.xerox.com/office/businessresourcecenter
Local sales and support center www.xerox.com/office/worldcontacts
Printer registration www.xerox.com/office/register
Xerox
®
Direct online store www.direct.xerox.com/
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This chapter includes:
•Finding the IP Address of the Printer ....................................................................................................................... 12
•Accessing the Printer....................................................................................................................................................... 13
•Initial Setup at the Control Panel.............................................................................................................................. 14
•Changing the Passcode at the Control Panel........................................................................................................ 15
•Configuring General Setup Using the Control Panel.......................................................................................... 16
• Configuring General Setup Using CentreWare Internet Services.................................................................. 25
2
Initial Setup
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Initial Setup
Finding the IP Address of the Printer
You can view the IP address of your printer on the Configuration Report. IPv4 and IPv6 address
information is located in the Network Setup section of the Configuration Report under IPv4 and IPv6.
Note: After the printer has been on for two minutes, print the Configuration Report. The TCP/IP address
appears in the Network section of the page. If the IP address listed on the page is 0.0.0.0, the printer
needs more time to acquire an IP address from the DHCP server. Wait two minutes, then print the
Configuration Report again.
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Initial Setup
Accessing the Printer
The system administrator can set access rights on the printer to ensure that unauthorized users cannot
access the printer. If the system administrator configures authentication and authorization, users require
a login and password to access some or all of the features of the printer. The administrator can also
configure accounting to require an accounting code to access tracked features.
Logging In
Logging in is the process by which you identify yourself to the printer for authentication. If
authentication is set, to access printer features, you log in with your user credentials. The system
administrator user name is admin and the default password is 1111.
Logging In at the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Type the passcode using the keypad.
4. Touch OK.
Note: Repeat steps 3 and 4 of the procedure to access each service that is password protected.
Logging In to CentreWare Internet Services
When Administrator Mode is enabled, the Jobs, Address Book, Properties, and Support tabs are locked
until you enter the administrator user name and password.
To log in to CentreWare Internet Services as the administrator:
1. At your computer, open a Web browser, in the address field, type the IP address of the printer, then
press Enter or Return.
Note: If you do not know the IP address of your printer, see Finding the IP Address of Your Printer on
page 12.
2. Click the Jobs, Address Book, Properties, or Support tab.
3. Type the administrator user name.
4. Type the password, then type the password again to verify.
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Initial Setup
Initial Setup at the Control Panel
Information Pages
Your printer has a printable set of information pages. These include configuration and font information,
demonstration pages, and more.
Configuration Report
The Configuration Report lists printer information such as default settings, installed options, network
settings including IP address, and font settings. Use the information on this page to help you configure
network settings for your printer, and to view page counts and system settings.
Printing a Configuration Report
1. At the printer control panel, press the Machine Status button.
2. Touch Information > Information Pages.
3. Touch Configuration, then touch Print.
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Initial Setup
Changing the Passcode at the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. At the prompt, enter a four-digit passcode, then touch OK.
4. To navigate, use the Up or Down arrows, then touch Secure Settings.
5. Touch Panel Lock, then touch Change Passcode.
Note: This feature is available only when Panel Lock is enabled.
6. At the prompt, enter a four-digit passcode, then touch OK.
7. At the prompt, enter the new passcode, then touch OK.
8. At the prompt, reenter the passcode, then touch OK.
9. Touch the Back arrow to return to the previous menu, or press the Services Home button to return
to Service Home.
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Initial Setup
Configuring General Setup Using the Control
Panel
This section includes:
•Accessing Information About the Printer Using the Control Panel .............................................................. 16
•Using the Power On Wizard ......................................................................................................................................... 17
•Configuring General Settings...................................................................................................................................... 19
•Configuring the Timers.................................................................................................................................................. 22
•Configuring Output Settings........................................................................................................................................ 22
•Configuring Tray Settings............................................................................................................................................. 24
Accessing Information About the Printer Using the Control Panel
1. At the printer control panel, press the Machine Status button.
2. Touch Information Pages.
3. To scroll through the lists of information pages, use the Up or Down arrows on the touch screen.
4. To print a specific information page, touch the page, then touch Print.
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Initial Setup
Using the Power On Wizard
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. To navigate to the Power On Wizard, use the Up or Down arrows, then select Power On Wizard.
5. At the prompt, touch Start.
6. At the message for Restart is Required, touch Yes, Restart.
7. To select your language, use the Up or Down arrows to navigate, touch your language, then touch
Next.
8. To select your time zone:
a. Touch Time Zone.
b. Use the Up or Down arrows to navigate, select your geographic region and time zone, then
touch OK.
9. To set the date:
a. Touch Date.
b. Touch Format, then touch the date format that you want to use.
c. To enter the month, touch Month, then use the keypad.
d. To enter the date, touch Day, then use the keypad.
e. To enter the year, touch Year, then use the keypad.
f. Touch OK.
10. To set the time:
a. Touch Time.
b. To select the format, touch 12 Hour or 24 Hour.
c. To enter the hour, touch Hours, then use the keypad.
d. To enter the minutes, touch Minutes, then use the keypad.
e. Touch OK.
11. Touch Next.
12. At the fax setup message, select an option.
13. To set up the fax:
a. To enter the fax number, use the keypad.
b. Touch Country.
c. To navigate, use the Up or Down arrows, then touch the name of your country.
d. Touch Next.
14. At the email setup message, select an option.
15. To select how to find an outgoing mail server, select Find It For Me or I Know My SMTP.
16. If you selected Find It For Me:
a. Touch Next.
b. From the list, select a server.
c. Touch Next.
The printer runs a test on the SMTP mail server.
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Initial Setup
17. If you selected I Know My SMTP:
a. Touch Next.
b. To enter the SMTP server name, use the keypad.
c. Touch Next.
d. Enter the port number for the SMTP server.
e. Touch Next.
f. If you selected Server Requires Login, enter the SMTP login name.
g. Touch OK.
h. Enter the password.
i. Touch OK.
j. Touch Next.
The printer runs a test on the SMTP mail server.
18. To enter the "From" email address, use the keypad.
19. Touch Next.
20. Enter the "From" display name.
21. Touch Next.
22. At the prompt for changing the email address when scanning to email, select an option.
23. Touch Done.
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Initial Setup
Configuring General Settings
This section includes:
•Accessing the General Settings Menu...................................................................................................................... 19
•Configuring the Energy Saver Timers....................................................................................................................... 19
•Setting the Date and Time........................................................................................................................................... 20
•Setting the Measurement Units................................................................................................................................. 20
•Setting the Display Brightness.................................................................................................................................... 20
•Configuring Audio Tones .............................................................................................................................................. 21
•Configuring the RAM Disk............................................................................................................................................. 21
•Setting the Startup Page............................................................................................................................................... 21
•Configuring the Low Toner Alert Message............................................................................................................. 21
•Setting the OffHook Wake Up .................................................................................................................................... 22
•Setting the Auto Log Print............................................................................................................................................ 22
Use this menu to configure general settings of the printer. For example, time to Energy Saver mode,
alarm settings, and so on.
Accessing the General Settings Menu
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
Configuring the Energy Saver Timers
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Energy Saver.
5. To set the delay before the printer enters Low Power mode, use the keypad to enter the time, then
touch OK.
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Initial Setup
Setting the Date and Time
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Date and Time.
5. To select your time zone:
a. Touch Time Zone.
b. Use the Up or Down arrows to navigate, select your geographic region and time zone, then
touch OK.
6. To set the date:
a. Touch Date.
b. Touch Format, then touch the date format that you want to use.
c. To enter the month, touch Month, then use the keypad.
d. To enter the date, touch Day, then use the keypad.
e. To enter the year, touch Year, then use the keypad.
f. Touch OK.
7. To set the time:
a. Touch Time.
b. To select the format, touch 12 Hour or 24 Hour.
c. To enter the hour, touch Hour, then use the keypad.
d. To enter the minutes, touch Minute, then use the keypad.
8. Touch OK.
9. To return to the General menu, touch the Back arrow.
Setting the Measurement Units
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Measurement.
5. To select an option for units, touch millimeter (mm) or inches (").
6. Touch OK.
Setting the Display Brightness
1. At the printer control panel, press the Machine Status button.
2. Touch Tools > Admin Settings.
3. Touch System Settings, then touch General.
4. Touch Display Brightness.
5. Touch -or +on the display or use the keypad to enter a number from 1 through 10.
6. Touch OK.
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