Xerox WorkCentre 7500 Series User manual

Xerox WorkCentre 7500 Series
Multifunction Printer
Xerox®WorkCentre®7500 Series
User Guide
Guide d'utilisation
Italiano Guida per l’utente
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© 2010 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of
this publication may not be reproduced in any form without permission of Xerox Corporation.
Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on
the screen such as styles, templates, icons, screen displays, looks, and so on.
XEROX®and XEROX and Design®, Phaser®, CentreWare®, PrintingScout®, Walk-Up®, WorkCentre®, ColorQube, FreeFlow®, SMARTsend®,
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UNIX®is a trademark in the United States and other countries, licensed exclusively through X/ Open Company Limited.
As an ENERGY STAR®partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for energy
efficiency. The ENERGY STAR name and logo are registered U.S. marks.
Document version 1.0: September 2010

WorkCentre 7500 Series Multifunction Printer 3
User Guide
Contents
1 Safety 9
Notices and Safety....................................................................................................................................................... 10
General Guidelines................................................................................................................................................ 10
Electrical Safety............................................................................................................................................................. 11
Power Cord .............................................................................................................................................................. 11
Emergency Turn Off............................................................................................................................................. 11
Telephone Line Cord............................................................................................................................................ 11
Operational Safety....................................................................................................................................................... 12
Printer Location ..................................................................................................................................................... 12
Operational Guidelines ....................................................................................................................................... 12
Ozone Release........................................................................................................................................................ 12
Printer Supplies ...................................................................................................................................................... 13
Maintenance Safety .................................................................................................................................................... 14
Printer Symbols.............................................................................................................................................................. 15
Environmental, Health, and Safety Contact Information............................................................................. 16
2 Features 17
Parts of the Printer ....................................................................................................................................................... 18
Left-Front View ...................................................................................................................................................... 18
Control Panel .......................................................................................................................................................... 18
Left-Rear View........................................................................................................................................................ 20
Document Feeder ................................................................................................................................................. 20
Internal Components .......................................................................................................................................... 21
Office Finisher LX .................................................................................................................................................. 21
Professional Finisher ............................................................................................................................................ 22
Information Pages ....................................................................................................................................................... 23
Printing the Configuration Report.................................................................................................................. 23
Energy Saver Mode ...................................................................................................................................................... 24
Administration Features............................................................................................................................................. 25
CentreWare Internet Services .......................................................................................................................... 25
Billing and Usage Information ........................................................................................................................ 25
Accounting............................................................................................................................................................... 26
Xerox® Welcome Center ........................................................................................................................................... 27
Locating the Serial Number .............................................................................................................................. 27
More Information......................................................................................................................................................... 28
3 Installation and Setup 29
Installation and Setup Overview............................................................................................................................. 30
Physical Connection............................................................................................................................................. 30
Turning the Printer On ........................................................................................................................................ 30

Contents
4 WorkCentre 7500 Series Multifunction Printer
User Guide
Initial Printer Setup.............................................................................................................................................. 31
Installing the Software............................................................................................................................................... 32
Operating System Requirements.................................................................................................................... 32
Installing Drivers and Utilities for Windows ............................................................................................... 32
Installing Drivers and Utilities for Macintosh OS X Version 10.4 and Later ................................... 33
Installing Drivers and Utilities for UNIX and Linux.................................................................................. 34
Other Drivers........................................................................................................................................................... 35
4 Paper and Media 37
Supported Paper............................................................................................................................................................ 38
Recommended Media......................................................................................................................................... 38
Ordering Paper....................................................................................................................................................... 38
General Paper Loading Guidelines ................................................................................................................. 38
Paper That Can Damage Your Printer........................................................................................................... 39
Paper Storage Guidelines................................................................................................................................... 39
Supported Paper Types and Weights............................................................................................................ 40
Supported Standard Paper Sizes..................................................................................................................... 40
Supported Paper Types and Weights for Automatic 2-Sided Printing ............................................. 41
Supported Paper Sizes for Automatic 2-Sided Printing .......................................................................... 42
Supported Custom Paper Sizes........................................................................................................................ 42
Supported Paper Sizes for the Envelope Tray ............................................................................................ 43
Loading Paper ................................................................................................................................................................ 44
Loading Paper in Trays 1–4............................................................................................................................... 44
Loading Paper in Trays 3 and 4 of the Tandem Tray Module............................................................. 46
Configuring Tray 6 in the High-Capacity Feeder ...................................................................................... 47
Loading Paper in Tray 6 (High-Capacity Feeder)...................................................................................... 49
Loading Paper in Tray 5 (Bypass Tray)......................................................................................................... 50
Printing on Special Paper........................................................................................................................................... 52
Envelopes ................................................................................................................................................................. 52
Labels......................................................................................................................................................................... 54
Gloss Paper.............................................................................................................................................................. 55
Transparencies....................................................................................................................................................... 56
5 Printing 57
Printing Overview.......................................................................................................................................................... 58
Selecting Printing Options ......................................................................................................................................... 59
Print Driver Help .................................................................................................................................................... 59
Windows Printing Options ................................................................................................................................. 60
Macintosh Printing Options .............................................................................................................................. 61
Printing Features........................................................................................................................................................... 62
Printing on Both Sides of the Paper............................................................................................................... 62
Selecting Paper Options for Printing.............................................................................................................. 63
Printing Multiple Pages to a Single Sheet (N-Up)..................................................................................... 63
Printing Booklets ................................................................................................................................................... 64
Using Color Options ............................................................................................................................................. 64
Printing Cover Pages............................................................................................................................................ 65

Contents
WorkCentre 7500 Series Multifunction Printer 5
User Guide
Printing Insert Pages............................................................................................................................................ 65
Printing Exception Pages.................................................................................................................................... 66
Scaling....................................................................................................................................................................... 66
Printing Watermarks............................................................................................................................................ 67
Printing Mirror Images........................................................................................................................................ 67
Creating and Saving Custom Sizes................................................................................................................. 68
Selecting Job Completion Notification for Windows .............................................................................. 68
Printing Special Job Types................................................................................................................................. 68
Printing from a USB Flash Drive...................................................................................................................... 70
6 Copying 71
Basic Copying................................................................................................................................................................. 72
Document Glass..................................................................................................................................................... 72
Document Feeder ................................................................................................................................................. 73
Selecting Copy Settings.............................................................................................................................................. 74
Basic Settings ......................................................................................................................................................... 75
Image-Quality Settings ...................................................................................................................................... 81
Layout Settings...................................................................................................................................................... 84
Output Format Settings...................................................................................................................................... 87
Advanced Copying................................................................................................................................................ 94
7 Scanning 97
Basic Scanning ............................................................................................................................................................... 98
Document Glass..................................................................................................................................................... 99
Document Feeder ...............................................................................................................................................100
Scanning to a Folder..................................................................................................................................................101
Scanning to the Public Folder.........................................................................................................................101
Scanning to a Private Folder...........................................................................................................................102
Creating a Private Folder .................................................................................................................................102
Retrieving Scan Files ..........................................................................................................................................103
Scanning to Network File Repositories ...............................................................................................................104
Scanning to a Predefined Network File Repository................................................................................104
Adding a Scan Destination..............................................................................................................................104
Scanning to Your Home Directory........................................................................................................................106
Setting Scan Options.................................................................................................................................................107
Changing the Basic Scan Settings................................................................................................................107
Selecting Advanced Settings ..........................................................................................................................108
Selecting Layout Adjustments .......................................................................................................................109
Selecting Filing Options....................................................................................................................................110
Building a Scan Job ............................................................................................................................................111
Scanning to a USB Flash Drive...............................................................................................................................113
Scanning to an Email Address................................................................................................................................114
Sending a Scanned Image to an Email Address .....................................................................................114
Setting Email Options........................................................................................................................................115
Scanning with the Xerox® Scan Utility..............................................................................................................117
Scanning Directly to Your Computer...........................................................................................................117

Contents
6 WorkCentre 7500 Series Multifunction Printer
User Guide
Creating and Deleting Scan Templates......................................................................................................119
Managing Xerox® Scan Utility Folder and Email Profiles...................................................................123
Using the Scan to Email and Copy to Folder Tools................................................................................126
8 Faxing 129
Basic Faxing ..................................................................................................................................................................130
Document Glass...................................................................................................................................................131
Document Feeder ...............................................................................................................................................131
Sending an Embedded Fax .....................................................................................................................................132
Selecting Embedded Fax Options.................................................................................................................134
Sending a Server Fax .................................................................................................................................................142
Selecting Server Fax Options ..........................................................................................................................143
Sending an Internet Fax ..........................................................................................................................................146
Selecting Internet Fax Options......................................................................................................................148
Using the Address Book............................................................................................................................................153
Adding an Individual Entry .............................................................................................................................153
Adding a Group Entry........................................................................................................................................154
Editing or Deleting Speed Dial Entries ........................................................................................................155
Using Chain Dial..................................................................................................................................................155
9 Maintenance 157
Maintenance and Cleaning.....................................................................................................................................158
General Precautions...........................................................................................................................................158
Cleaning the Printer ...........................................................................................................................................159
Routine Maintenance........................................................................................................................................163
Billing and Usage Information ..............................................................................................................................186
Ordering Supplies........................................................................................................................................................187
Locating the Serial Number ............................................................................................................................187
Consumables ........................................................................................................................................................187
Routine Maintenance Items...........................................................................................................................187
When to Order Supplies....................................................................................................................................188
Recycling Supplies...............................................................................................................................................188
10 Troubleshooting 189
General Troubleshooting .........................................................................................................................................190
Printer has Two Power Switches....................................................................................................................190
Restarting the Printer ........................................................................................................................................191
Printer Does Not Turn On.................................................................................................................................191
Printer Resets or Turns Off Frequently........................................................................................................191
Printing Takes Too Long...................................................................................................................................192
Document Prints From Wrong Tray .............................................................................................................192
Document Fails to Print ....................................................................................................................................192
Printer is Making Unusual Noises..................................................................................................................193
Automatic 2-Sided Printing Problems .........................................................................................................193
Date and Time are Incorrect ..........................................................................................................................193

Contents
WorkCentre 7500 Series Multifunction Printer 7
User Guide
Scanner Errors.......................................................................................................................................................194
Jams.................................................................................................................................................................................195
Clearing Paper Jams ..........................................................................................................................................196
Minimizing Paper Jams.....................................................................................................................................217
Troubleshooting Paper Jams ..........................................................................................................................219
Clearing Staple Jams .........................................................................................................................................222
Clearing Hole Punch Jams ...............................................................................................................................229
Print-Quality Problems ..............................................................................................................................................230
Controlling Print Quality...................................................................................................................................230
Troubleshooting Print-Quality Problems ....................................................................................................233
Copy and Scan Problems .........................................................................................................................................236
Fax Problems ................................................................................................................................................................237
Problems Sending Faxes...................................................................................................................................237
Problems Receiving Faxes................................................................................................................................238
Getting Help..................................................................................................................................................................239
Control Panel Messages ...................................................................................................................................239
Scan and Fax Alerts............................................................................................................................................240
Maintenance Assistant .....................................................................................................................................240
Online Support Assistant..................................................................................................................................241
More Information...............................................................................................................................................241
A Specifications 243
Printer Configurations and Options.....................................................................................................................244
Standard Features ..............................................................................................................................................244
Available Configurations..................................................................................................................................244
Options and Upgrades......................................................................................................................................244
Physical Specifications..............................................................................................................................................246
Base Configuration.............................................................................................................................................246
Configuration With Office Finisher LX and Booklet Maker .................................................................246
Configuration With Professional Finisher..................................................................................................246
Configuration With Professional Finisher and High-Capacity Feeder ............................................246
Clearance Requirements ..................................................................................................................................247
Environmental Specifications.................................................................................................................................249
Temperature.........................................................................................................................................................249
Relative Humidity ...............................................................................................................................................249
Electrical Specifications............................................................................................................................................250
ENERGY STAR Qualified Product...................................................................................................................250
Performance Specifications ....................................................................................................................................251
Printing Resolution .............................................................................................................................................251
Print Speed ............................................................................................................................................................251
Controller Specifications ..........................................................................................................................................252
Processor ................................................................................................................................................................252
Memory...................................................................................................................................................................252
Interfaces...............................................................................................................................................................252
Environmental, Health, and Safety Contact Information...........................................................................253

Contents
8 WorkCentre 7500 Series Multifunction Printer
User Guide
B Regulatory Information 255
Basic Regulations........................................................................................................................................................256
United States FCC Regulations......................................................................................................................256
Canada....................................................................................................................................................................256
European Union...................................................................................................................................................256
Turkey RoHS Regulation...................................................................................................................................257
Ozone Release......................................................................................................................................................257
Copy Regulations........................................................................................................................................................258
United States........................................................................................................................................................258
Canada....................................................................................................................................................................259
Other Countries....................................................................................................................................................260
Fax Regulations ...........................................................................................................................................................261
United States........................................................................................................................................................261
Canada....................................................................................................................................................................262
European Union...................................................................................................................................................263
New Zealand.........................................................................................................................................................263
Product Safety Certification ...................................................................................................................................265
Material Safety Data Sheets ..................................................................................................................................266
C Recycling and Disposal 267
All Countries..................................................................................................................................................................268
North America..............................................................................................................................................................269
European Union...........................................................................................................................................................270
Domestic/Household Environment ..............................................................................................................270
Professional/Business Environment .............................................................................................................270
Collection and Disposal of Equipment and Batteries............................................................................
271
Note for the Battery Symbol ..........................................................................................................................271
Battery Removal..................................................................................................................................................271
Other Countries............................................................................................................................................................272

WorkCentre 7500 Series Multifunction Printer 9
User Guide
This chapter includes:
•Notices and Safety .......................................................................................................................................................... 10
•Electrical Safety................................................................................................................................................................ 11
•Operational Safety .......................................................................................................................................................... 12
•Maintenance Safety ....................................................................................................................................................... 14
•Printer Symbols................................................................................................................................................................. 15
• Environmental, Health, and Safety Contact Information................................................................................ 16
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your
Xerox®printer.
1
Safety

Safety
10 WorkCentre 7500 Series Multifunction Printer
User Guide
Notices and Safety
Please read the following instructions carefully before operating your printer. Refer to these instructions
to ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. Please contact your Xerox®representative for
more information.
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electrical shock.
•Do not remove the covers or guards that are fastened with screws unless you are
installing optional equipment and are instructed to do so. Turn off the printer when
performing these installations. Disconnect the power cord when removing covers and
guards for installing optional equipment. Except for user-installable options, there are
no parts that you can maintain or service behind these covers.

Safety
WorkCentre 7500 Series Multifunction Printer 11
User Guide
Electrical Safety
Power Cord
•Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Make sure that each end of
the cord is securely connected. If you do not know if an outlet is grounded, ask an electrician to
check the outlet.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
WARNING: Avoid the potential of electrical shock by ensuring that the printer is properly grounded.
Electrical products can be hazardous if misused.
•Do not use an extension cord or power strip.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
Emergency Turn Off
If any of the following conditions occur, turn off the printer immediately and disconnect the power cord
from the electrical outlet. Contact an authorized Xerox®Service Representative to correct the problem:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.
Telephone Line Cord
CAUTION: To reduce the risk of fire, use only No. 26 American Wire Gauge (AWG) or larger
telecommunication line cord.

Safety
12 WorkCentre 7500 Series Multifunction Printer
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Printer Location
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in a hot, cold, or humid environment.
•Place the printer on a level, solid non-vibrating surface with adequate strength to hold the weight of
the product. The base printer weight without any packaging materials is approximately 140.2 Kg
(308.4 lb.)
•Do not place the printer near a heat source.
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
Operational Guidelines
•Do not remove the paper source tray that you selected in either the print driver or control panel
while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer when it is printing.
•Keep hands, hair, neckties, and so on away from the exit and feed rollers.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox®representative or go to www.xerox.com/environment_europe.

Safety
WorkCentre 7500 Series Multifunction Printer 13
User Guide
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, print/drum cartridges, or toner containers into an open flame.
•When handing cartridges, for example toner, fuser, and such, avoid skin or eye contact. Eye contact
can cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can
increase the risk of skin or eye contact.
CAUTION: Use of non-Xerox®supplies is not recommended. The Xerox® Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of
performance caused by use of non-Xerox®supplies, or the use of Xerox®supplies not specified for this
printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage
could vary outside these areas; please contact your local representative for details.

Safety
14 WorkCentre 7500 Series Multifunction Printer
User Guide
Maintenance Safety
•Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Do not use aerosol cleaners. Clean with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox®supplies
recycling programs, go to www.xerox.com/gwa.

Safety
WorkCentre 7500 Series Multifunction Printer 15
User Guide
Printer Symbols
Symbol Description
Warning or Caution:
Ignoring this warning could cause serious injury or even death.
Ignoring this caution could cause injury or damage to property.
Hot surface on or in the printer. Use caution to avoid personal injury.
Do not burn the waste toner container.
Do not expose the drum cartridge to light for more than 10 minutes.
Do not touch the drum cartridge.
Hot surface. Wait the indicated time before handling.
Warning:
Moving parts. Use caution to avoid personal injury.

Safety
16 WorkCentre 7500 Series Multifunction Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox®product and supplies,
contact the following customer help lines:
United States: 1-800 828-6571
Canada: 1-800 828-6571
Europe: [phone]
For product safety information in the United States, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

WorkCentre 7500 Series Multifunction Printer 17
User Guide
This chapter includes:
•Parts of the Printer........................................................................................................................................................... 18
•Information Pages........................................................................................................................................................... 23
•Energy Saver Mode ......................................................................................................................................................... 24
•Administration Features................................................................................................................................................ 25
•Xerox® Welcome Center .............................................................................................................................................. 27
• More Information............................................................................................................................................................ 28
2
Features

Features
18 WorkCentre 7500 Series Multifunction Printer
User Guide
Parts of the Printer
This section includes:
•Left-Front View ................................................................................................................................................................. 18
•Control Panel ..................................................................................................................................................................... 18
•Left-Rear View................................................................................................................................................................... 20
•Document Feeder ............................................................................................................................................................ 20
•Internal Components ..................................................................................................................................................... 21
•Office Finisher LX ............................................................................................................................................................. 21
• Professional Finisher ....................................................................................................................................................... 22
Left-Front View
1. Adjuster foot
2. Tray 5 (bypass tray)
3. Left Tray
4. USB port
5. Document cover
6. Document glass
7. Control panel
8. Center tray
9. Center bottom tray
10. Power switch
11. Front cover
12. Tray 1 and optional trays 2–4
13. Locking casters
Control Panel
The control panel consists of a USB port, the touch screen, and buttons you press to control the functions
available on the printer. The control panel:
•Displays the current operating status of the printer.
•Provides access to copy, print, scan, and fax features.
•Provides access to information pages.
•Prompts you to load paper, replace supplies, and clear jams.

Features
WorkCentre 7500 Series Multifunction Printer 19
User Guide
•Displays errors and warnings.
•Connects to a USB Flash Drive for scan and print access.
1. Machine Status displays the status of the printer on the touch screen.
2. Job Status displays lists of the active or completed jobs on the touch screen.
3. Services provides access to the options for the selected copy, scan, or fax function on the touch
screen.
4. USB port provides USB Flash Drive connection for storage use in Scan to USB and Print from USB
functions.
5. Services Home provides access to printer features, such as copy, scan, and fax, on the touch screen.
6. Touch Screen displays information, and provides access to printer functions.
7. Log In/Out provides access to password-protected features.
8. Help displays information about the current selection on the touch screen.
9. Language changes the touch screen language and keyboard settings.
10. Energy Saver enters and exits the low-power mode.
11. Interrupt Print interrupts and resumes the current print, copy, or fax job.
12. Clear All resets to the default settings, if pressed once, and displays the first screen for the current
selection. If pressed twice, Clear All resets all the features to their default settings.
13. Stop temporarily stops the current job. Follow the onscreen message to cancel or resume your job.
14. Start starts the selected copy, scan, fax, or Print From job, such as Print from USB.
15. Alphanumeric keypad enters alphanumeric information.
16. C (clear) deletes numeric values or the last digit entered using the alphanumeric keys.
17. Dial Pause inserts a pause in a telephone number when transmitting a fax.

Features
20 WorkCentre 7500 Series Multifunction Printer
User Guide
Left-Rear View
1. Circuit breaker
2. SIM slot
3. Status indicator lights
4. Ethernet connection
5. USB memory card connections
6. USB connection
7. Fax connections (optional)
8. Top left cover D release button
9. Top left cover A release button
10. Duplex unit cover B release button
11. Bottom left cover C release lever
Document Feeder
1. Confirmation indicator
2. Top cover
3. Inner cover release lever
4. Inner cover
5. Document guides
6. Document feeder tray
7. Document output tray
8. Document glass