Xerox WorkCentre Pro 580 User manual

©2001 by Xerox Corporation. All rights reserved.
Xerox® and all Xerox products mentioned in this publication
are trademarks or registered trademarks o Xerox
Corporation.
Windows™ is a trademark o Microso t Corporation.
Product names and trademarks o other companies are
also acknowledged.
Copyright protection claimed includes all orms and matters o
copyrightable material and in ormation now allowed by
statutory or judicial law or hereina ter granted, including
without limitation, material generated rom the so tware
programs which are displayed on the screen such as icons,
screen display looks, etc.
Changes are periodically made to this document. Revisions,
changes, any technical inaccuracies, and typographical errors
will be corrected in any subsequent editions.

iii
Contents
C ONTENTS
Getting Started ......................1.1
Introduction .................................................1.2
Welcome! ...........................................................................1.2
Information and Service ......................................................1.3
Supplies ..............................................................................1.4
Safety Notes .......................................................................1.5
Contents .............................................................................1.8
Main Components and Functions .......................................1.9
Installing the WorkCentre Pro 580 .............1.14
Choosing a Location .........................................................1.14
Preparing Your Machine for Use ......................................1.14
Attaching the Trays ...........................................................1.15
Connecting to the Phone Line ..........................................1.17
Connecting to the Computer ............................................1.18
Plugging In the AC Power Cord .......................................1.19
Loading Paper ...................................................................1.20
Installing the Laser Printer Cartridge ................................1.22
Setting the Date and Time ................................................1.24
Setting Your Fax Number and Name (System ID) ............1.25
Entering Alphanumeric Characters ...................................1.27
Using Save Modes ...........................................................1.29
Installing Software ................2.1
System Requirements ........................................................2.2
Installing the Software ........................................................2.3
Un-installing Software ........................................................2.5

i
Contents
Fax and Copy Operations .......3.1
Setting up the WorkCentre Pro 580 ..............3.2
Setting Volume ...................................................................3.2
Setting Alert Tones .............................................................3.3
Setting User-Selectable Features .......................................3.5
Sending a Fax .............................................3.12
Preparing Documents for Faxing or Copying ....................3.12
Setting Document Resolution and Contrast .....................3.13
Loading Documents .........................................................3.15
Sending a Fax Automatically .............................................3.16
Sending a Fax After Talking ..............................................3.17
Voice Request ..................................................................3.18
Recei ing a Fax ..........................................3.20
About Reception Modes ...................................................3.20
Receiving Automatically in FAX Mode ..............................3.22
Receiving in AUTO Mode .................................................3.22
Receiving Automatically in ANS/FAX Mode .....................3.24
Receiving Manually in TEL Mode .....................................3.25
Receiving Manually Using an Extension Telephone .........3.25
Making a Copy ............................................ 3.27
Copying Overview ............................................................3.27
Making a Quick Copy ........................................................3.28
Using Advanced Copy Features .......................................3.29
Automatic Dialing ....................................... 3.30
Inserting a Pause ..............................................................3.30
One-Touch Dialing ............................................................3.31
Speed Dialing ....................................................................3.34
Group Dialing (for Multi-Address Transmission) ...............3.36
ControlCentre Lite ...........................................................3.40
Saving and Using Phonebooks .........................................3.42
Searching for a Programmed Number in the Memory .....3.43
Chain Dialing .....................................................................3.45
Ad anced Fax ............................................. 3.46
Broadcasting .....................................................................3.46
Delayed Fax ......................................................................3.48
Priority Fax ........................................................................3.50
Polling ...............................................................................3.52
Adding Documents To a Scheduled Operation ................3.55

Contents
Canceling a Scheduled Operation .....................................3.56
Additional Functions ..................................3.57
Sending a Flash ................................................................3.57
Monitoring a Dual Job Status ...........................................3.58
Forwarding Received Faxes .............................................3.58
Toll Save Faxing ................................................................3.61
Printing Reports ................................................................3.63
Printing .................................4.1
Print Media ...................................................4.2
Selecting Print Media .........................................................4.2
Using the Automatic Paper Feeder ....................................4.4
Using the Manual Paper Feeder .........................................4.7
Specialty Paper Guidelines ...............................................4.10
Printing ......................................................4.11
Printing a Document .........................................................4.11
Canceling a Print Job ........................................................4.14
Printing Help .....................................................................4.15
Printing Several Pages Per Sheet .....................................4.15
Scaling Your Document ....................................................4.16
Fitting Your Document To a Selected Paper Size .............4.17
Printing Posters ................................................................4.19
Printing Watermarks .........................................................4.21
Using Page Overlay ..........................................................4.23
Printing in a Network Environment ...................................4.28
Maintenance ..........................5.1
Guidelines for Maintenance ................................................5.2
Clearing Memory ................................................................5.2
Cleaning the OPC Drum .....................................................5.3
Adjusting Shading ...............................................................5.4
Setting the Machine to be Checked by Phone ...................5.4
Auto Supply Ordering .........................................................5.5
Cleaning the Machine .........................................................5.7
Caring for the Laser Printer Cartridge ...............................5.11
Automatic Document Feeder Rubber Pad Replacement 5.14

i
Contents
Troubleshooting ....................6.1
Clearing Jams .....................................................................6.2
LCD Error Messages ..........................................................6.7
Fax Problems ....................................................................6.10
General Printing Problems ................................................6.12
Print Quality Problems ......................................................6.14
Resetting the Machine .....................................................6.19
Appendix .............................. A.1
Specifications .................................................................... A.2
Print Media ...................................................A.7
Selecting Print Media ........................................................ A.7
Specialty Paper Guidelines .............................................. A.10
Safety Information .....................................A.11
FCC Regulations .............................................................. A.11
Data Coupler Information ................................................ A.12
Canadian Certification ...................................................... A.14
Radio Frequency Emissions ............................................ A.16
Laser Safety ..................................................................... A.17

Congratulations on acquiring your new Xerox WorkCentre
Pro 580. The eatures, ease o operation, and reliability o
the WorkCentre Pro 580 allow you to concentrate on your
business and leave the copying/printing/ axing/scanning to
your WorkCentre Pro 580 and Xerox experts.
• Introduction
Welcome! 1.2
In ormation and Service 1.3
Supplies 1.4
Sa ety Notes 1.5
Contents 1.8
Main Components and Functions 1.9
• Installing the WorkCentre Pro 580
Choosing a Location 1.14
Preparing Your Machine or Use 1.14
Attaching the Trays 1.15
Connecting to the Phone Line 1.17
Connecting to the Computer 1.18
Plugging In the AC Power Cord 1.19
Loading Paper 1.20
Installing the Laser Printer Cartridge 1.22
Setting the Date and Time 1.24
Setting Your Fax Number and Name (System ID) 1.25
Entering Alphanumeric Characters 1.27
Using Save Modes 1.29
G ETTING S TARTED
1

1.2
Getting Started
Introduction
Welcome!
Thank you or purchasing the WorkCentre Pro 580, a power ul
multi unction system. With the WorkCentre Pro 580, you can:
Fax
Use the WorkCentre Pro 580 as a full-featured stand-alone
fax machine
to send and receive axes. Per orm advanced
tasks such as delayed transmission, broadcasting, and
unattended memory sending.
Print
With the WorkCentre Pro 580’s high-quality 600 x 600 dpi
laser printing, you can create pro essional documents using
the creative printing eatures on various kinds o print media,
such as plain papers, envelopes, transparencies, labels, and
so on.
Copy
Make up to 99 copies o a 20-page document on the
WorkCentre Pro 580 without having to connect to a PC. You
can adjust the contrast, enlarge or reduce the copies, collate,
and select 2-up (Paper save) output.
Scan
Use the WorkCentre Pro 580 to scan important documents.
Use the scanner to add photo or graphic images to other
so tware applications or to jazz up your projects. You can also
scan a document and attach it to an e-mail message.
TextBridge Pro Millenium so tware lets you scan and convert
text or your word processing program.
A
A

1.3
Getting Started
Information and Ser ice
For answers to questions you might have regarding your
WorkCentre Pro 580, or hints and tips, or or urther
assistance with the installation o your WorkCentre Pro 580:
Visit our Web site at http://www.xerox.com
Visit the Xerox Omni ax web site at http://www.omni ax.com
Visit the Xerox Authorized Dealer Channel web site at
http://partner.xerox.com/dealerconnection
Email: techsupport@omni ax.xerox.com
Fax: [phone]
Call Service and Support at 1-800-693-6664
or place a service call via e-mail:
service@omni ax.xerox.com
A Customer Service Support Representative will assist you in
keeping your WorkCentre Pro 580 operational and, i
required, will arrange or service.
You will need the ollowing in ormation when you call Xerox;
• Machine Type: WorkCentre Pro 580
• Product Code: KKM
• Machine serial number: Located on the back cover o the
WorkCentre Pro 580
• A description o the problem
• Status Code (i any) displayed on the control panel

1.4
Getting Started
Supplies
To order supplies or all o your WorkCentre and WorkCentre
Pro products, call toll ree:
1-800-692-6664
or your local Xerox Authorized Dealer
(http://partner.xerox.com/dealerconnection)
WorkCentre Pro 580 Laser Printer Cartridge: 113R00632
Always use genuine Xerox cartridges or best print quality
and per ormance.

1.5
Getting Started
Safety Notes
Your WorkCentre Pro 580 system and supplies are designed
and tested to meet strict sa ety requirements. Included are
sa ety agency examination and approval, and compliance to
established environmental standards. Please read the
ollowing instructions care ully be ore operating the
WorkCentre Pro 580 and re er to them as needed to ensure
the continued sa e operation o your WorkCentre Pro.
Follow all warnings and instructions marked on, or supplied
with, the product.
Symbology:
W ARNING :
Use o controls, adjustments or per ormance o procedures
other than those speci ied herein may result in hazardous
radiation exposure.
Unplug the WorkCentre Pro 580 rom the wall outlet be ore
cleaning. Always use materials speci ically designated or this
system. Use o other materials may result in poor
per ormance and could create a hazardous situation.
Do not use aerosol cleaners. Follow the instructions in this
Users Guide or proper cleaning methods. Use supplies or
cleaning materials only as directed. Keep all supplies and
materials out o reach o children.
Do not use the WorkCentre Pro 580 near water, wet locations,
or outdoors.
Do not place the WorkCentre Pro 580 on an unstable cart,
stand, or table. The WorkCentre Pro 580 may all, causing
personal injury or serious damage to the machine.
This product is equipped with a grounding-type plug. This
plug will only it into a grounding-type power outlet. This is a

1.6
Getting Started
sa ety eature. To avoid the risk o electric shock, contact
your electrician to replace the receptacle i you are unable to
insert the plug into the outlet. Never use an adapter plug to
connect the system to a power source receptacle that lacks a
ground connection terminal.
The WorkCentre Pro 580 should be operated rom the type o
power source indicated on the label. I you are not sure o the
type o power available, consult your local power company.
Do not allow anything to rest on the power cord. Do not
locate the WorkCentre Pro 580 where persons will step on the
cord.
The power supply cord is the disconnect device or this
equipment. Ensure that the WorkCentre Pro 580 is installed
near an outlet and is easily accessible.
Your machine is equipped with an energy saving device to
conserve power when the machine is not in use. The machine
may be le t on continuously.
Slots and openings in the cabinet and in the back and bottom
o the system are provided or ventilation. To ensure reliable
operation o the WorkCentre Pro 580 and to protect it rom
overheating, these openings must not be blocked or covered.
The WorkCentre Pro 580 should never be placed near or over
a radiator or heat register. The WorkCentre Pro 580 should
not be placed in a built-in installation unless proper
ventilation is provided.
Never push objects o any kind into the slots o the
WorkCentre Pro 580, as they may touch dangerous voltage
points or short out parts which could result in a ire or electric
shock.
Never spill liquid o any kind on the WorkCentre Pro 580.
Never remove covers or guards that require a tool or
removal. There are no casual operator serviceable areas
within the covers o the WorkCentre Pro 580.
Never de eat interlock switches. This machine is designed to
restrict operator access to unsa e areas. Covers, guards, and
interlock switches are provided to ensure that the machine
will not operate with covers opened.

1.7
Getting Started
Use o an extension cord with the WorkCentre Pro 580 is not
recommended or authorized.
Avoid direct viewing o the document lights. The lamps are
bright and, while not harm ul, they may cause an annoying
a terimage. Always keep the document cover closed during
operation and storage.
Avoid exposing the Laser Printer Drum Cartridge to light or
extended periods o time.
Do not touch the green photoreceptor. Scratches or smudges
that appear on the photoreceptor will result in poor copy
quality and may shorten the service li e.
Do not put your hands into the user area. The user is
extremely hot and severe burns can result rom contact.
Ozone: This product produces ozone during normal
operation. The ozone produced is dependent on copy volume
and is heavier than air. I the WorkCentre Pro 580 is installed
as speci ied in the Xerox installation procedures, ozone
output levels meet sa e limits.
I you need any additional sa ety in ormation concerning the
WorkCentre Pro 580 or Xerox supplied materials, you may
call the ollowing toll- ree number in the United States:
1-800-828-6571

1.8
Getting Started
Contents
Here’s what comes with your machine.
WorkCentre Pro 580 Laser printer cartridge
Document exit tray Document input tray
Handset Handset cradle
Power cord * Telephone line cord
Parallel cable Driver/User Guide CD-ROM
TextBridge Pro Millenium CD-ROM
Quick Re erence Guide One-touch label
or the control
panel
*: These may look di erent depending on the country.

1.9
Getting Started
Main Components and Functions
Be ore installing the WorkCentre Pro 580, take a moment to
amiliarize yoursel with the main components and their
locations related to the scanner and paper print paths.
Scanner Components
Items to be axed, copied, or scanned use the scanner path
which consists o the ollowing components:
Document input tray
Supports original
documents.
Document guides
Aligns documents.
Automatic document
feeder
Loads up to 20 pages at
a time.
Document exit tray
Holds the original
document when axing,
copying, or scanning is
complete.
N OTE :
Your machine may look slightly different than the illustration.

1.10
Getting Started
Printer Path Components
Paper or printing, receiving axes and copying ollow the
printer path. This path consists o the ollowing parts:
Automatic paper
feeder extension
tray
Supports the print
paper.
Aligns paper.
Use to eed paper
one sheet at a time.
Paper guides
Automatic paper
feeder
Holds paper.
Manual paper feeder
Holds the printed pages.
Paper Exit
tray
NOTE:
Your machine may look slightly different than the illustration.

1.11
Getting Started
Rear View
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
Extension
Power cord connector
Telephone line jack
IEEE 1284 Parallel cable
Front co er
Co er release buttons
(right and le t)
Inside View
Laser printer cartridge

1.12 Getting Started
Control Panel Components
The ollowing buttons and eatures control the operations o
the WorkCentre Pro 580.
12
45
78
0
01 02 03 04 05
16 17 18 19
11 12 13 14 15
20
06 07 08 09 10
LCD Display
The display shows the current status o the
WorkCentre Pro and guides you through various
tasks using a menu system or each operation.
Toner Sa e
Turns Toner Save mode on
or o .
Power Sa e
Turns Power Save mode
on or o . When held down
you are prompted to enter
the time duration.
Paper Sa e
Turns Paper Save mode
(2-up) on or o . When
held down you are
prompted to select 2-up
Fax then 2-up copy.
Toll Sa e
Turns the Toll Save Fax
eature on or o . This
enables a single delayed
transmission. When held
down you are prompted
to set up the time and
destination or Toll Save
operation.
Twenty One-Touch
Buttons
Store requently dialed
ax numbers.
Number Keypad
Use to dial ax numbers manually or to enter letters and
numbers or various programming unctions.
Speed (#)
Use to dial calls and send ax documents by entering a
registered 2-digit number.

1.13
Getting Started
3
6
9
Setup
Use to choose or set up various system
options.
Ad anced Fax
Use to access advanced ax operations.
Report/Help
Use to print various reports and the
help list.
Scroll/Volume
Use to scroll through the menu items or
use to move the cursor le t or right
through the display. Also, use to adjust
the ringer volume.
Search/Delete
Use to search or a number in memory
or to delete the last digit when typing
text or numbers.
Fax Forward
Allows you to orward all received
axes to the de ined remote ax
machine or a speci ied date and time
duration.
Copy
Use to copy a document.
Start/Enter
Starts a job. Also use to activate the
selection shown on the display.
Stop
Use to stop an operation at any time.
RCV. Mode/Contrast
When a document is loaded, use to choose the contrast o copied or
transmitted documents.
When a document is not loaded, use to choose the receive mode you
want to use. The selected mode is displayed.
Resolution
Use to choose the resolution o transmitted, scanned or copied
documents.
Flash/Status
Per orms a switch-hook operation. Also
use to switch the display status while
per orming dual jobs.
Redial/Pause
Use to redial the last ax number or to
insert a pause into a ax number.
OHD/V.Req (O hook dial/voice request)
Use to dial numbers without picking up the
handset. Also use to make a voice call
a ter sending or receiving a ax.

1.14 Getting Started
Installing the
WorkCentre Pro 580
Choosing a Location
To help guarantee trouble- ree operation o your machine,
place it on a lat, stable sur ace near your workstation. Leave
enough space to allow or easy paper loading, paper
unloading, and opening o the ront cover.
Do not place your machine:
• In direct sunlight.
• Near heat sources or air conditioners.
• In a dusty or dirty environment.
Preparing Your Machine for Use
When you take your machine out the box, note that it has
been packaged to protect it during shipping. Be ore you use
the machine, check or the ollowing items:
• Remove all tape shown and the tape securing the paper exit
tray on the bottom o the WorkCentre Pro 580.
• Open the ront cover and remove the automatic document
eeder protection sheet.
• Remove all packaging materials.