Xerox C410 User manual

VERSION 1.0
JUNE 2023
702P08979
Xerox®C410 Color
Printer
User Guide

© 2023 Xerox Corporation. All rights reserved. Xerox®is a trademark of Xerox Corporation in the United States and/
or other co ntries.
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Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other co ntries.
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IBM®and AIX®are registered trademarks of International B siness Machines Corporation in the United States and/
or other co ntries.
Microsoft®, Windows®, and Windows Server®are registered trademarks of Microsoft Corporation in the United
States and other co ntries.
Mopria is a trademark of the Mopria Alliance.
UNIX®is a trademark in the United States and other co ntries, licensed excl sively thro gh X/ Open Company
Limited.
Lin x®is a registered trademark of Lin s Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
BR38804

Xerox®C410 Color Printer User G ide 3
Contents
Safety..................................................................................................................................................9
Notices and Safety........................................................................................................................10
Conventions.................................................................................................................................11
Prod ct Statements ................................................................................................................11
Electrical Safety ............................................................................................................................15
General G idelines..................................................................................................................15
Power Cord............................................................................................................................15
Emergency Power Off..............................................................................................................16
Battery Safety........................................................................................................................16
Operational Safety ........................................................................................................................17
Operational G idelines ............................................................................................................17
Printer Location......................................................................................................................17
Printer S pplies ......................................................................................................................18
Cons mable Information.........................................................................................................18
Maintenance Safety ......................................................................................................................19
Environmental, Health and Safety Contact Information. . . ... . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 20
Prod ct Symbols ...........................................................................................................................21
Learn Abo t the Printer.........................................................................................................................25
Finding Information Abo t the Printer...............................................................................................26
Finding the Printer Serial N mber.....................................................................................................28
Printer Config rations ....................................................................................................................29
Removing the Internal Packaging Materials. . .. . .. .. . .. . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . . 30
Using the Control Panel..................................................................................................................32
Understanding the Stat s of the Indicator Light .. . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . ... . . . .... . ...... . ..... . . .... . . .. 33
Selecting Paper.............................................................................................................................34
Paper G idelines.....................................................................................................................34
Paper Characteristics...............................................................................................................34
Unacceptable Paper................................................................................................................35
Storing Paper.........................................................................................................................35
Selecting Preprinted Forms and Letterhead. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 36
S pported Paper Sizes .............................................................................................................36
Set p, Install, and Config re .................................................................................................................43
Selecting a Location for the Printer...................................................................................................44
Attaching Cables...........................................................................................................................46
Xerox®Easy Assist App...................................................................................................................47
Installing the Xerox®Easy Assist App..........................................................................................48
Connecting to the Xerox Easy Assist App for Installed Printers .. . .... . . . ... . . .... . . ...... . ..... . . .... . . .... . . ..... . .... 49
Adding M ltiple Printers to the Xerox Easy Assist App . . ... . . . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . ... . . . .... . .... 50
Setting p and Using the Home Screen Applications. . .. . .. . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 51
Using the Home Screen ...........................................................................................................51

4Xerox®C410 Color Printer User G ide
C stomizing the Home Screen ..................................................................................................52
Using Display C stomization ....................................................................................................53
Setting p Device Q otas.........................................................................................................53
Managing Bookmarks..............................................................................................................54
Managing Contacts ................................................................................................................55
Setting p and Using the Accessibility Feat res. . . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . 56
Activating Voice G idance........................................................................................................56
Deactivating Voice G idance....................................................................................................56
Navigating the Screen Using Gest res........................................................................................56
Using the On-screen Keyboard..................................................................................................57
Enabling Magnification mode...................................................................................................58
Loading Paper and Specialty Media ..................................................................................................59
Setting the Paper Size and Type ................................................................................................59
Config ring Universal Paper Settings..........................................................................................59
Loading the Tray ....................................................................................................................59
Loading the Man al Feeder......................................................................................................63
Loading the M ltip rpose Feeder...............................................................................................65
Linking trays ..........................................................................................................................68
Installing and Updating Software, Drivers, and Firmware.... . ...... . . .... . . ... . . . .... . . ..... . . .... . . .... . . .... . . ..... . . ..... . . 69
Installing the Printer Software...................................................................................................69
Adding Printers to a Comp ter..................................................................................................69
Updating Firmware.................................................................................................................70
Exporting or Importing a Config ration File. . . .. . .. . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 71
Adding Available Options in the Print Driver. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. 71
Installing Hardware Options............................................................................................................72
Installing Optional Trays.................................................................................................................73
Networking ..................................................................................................................................74
Connecting the Printer to a Wi-Fi Network. . . ... . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . .... . . ..... . . ..... . . .... 74
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Set p (WPS). . . ..... . ...... . .... . . . ... . . ... 74
Config ring Wi–Fi Direct..........................................................................................................75
Connecting a Mobile Device to the Printer... . ..... . . .... . . .... . . ..... . ...... . .... . . . ... . . . .... . ...... . ..... . . .... . . .... . . ... 75
Connecting a Comp ter to the Printer ........................................................................................76
Deactivating the Wi-Fi Network.................................................................................................76
Checking the Printer Connectivity ..............................................................................................77
Sec re the Printer.................................................................................................................................79
Locating the Sec rity Slot ...............................................................................................................80
Erasing Printer Memory ..................................................................................................................81
Erasing Printer Storage Drive ...........................................................................................................82
Restoring Factory Defa lt Settings....................................................................................................83
Print ..................................................................................................................................................85
Printing from a Comp ter ...............................................................................................................86
Printing From a Mobile Device .........................................................................................................87
Printing from a Mobile Device Using Mopria™Print Service..............................................................87
Printing from a Mobile Device sing AirPrint®...............................................................................87
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Xerox®C410 Color Printer User G ide 5
Printing from a Mobile Device sing Wi-Fi Direct®.........................................................................87
Printing from a Flash Drive..............................................................................................................88
S pported Flash Drives and File Types...............................................................................................89
Flash Drives...........................................................................................................................89
File Types..............................................................................................................................89
Config ring Confidential Jobs (Sec re Print) .. . . .... . . .... . . ..... . ...... . . .... . . ... . . . .... . ...... . . .... . . .... . . .... . . ..... . . ..... . . 90
Printing Confidential and Other Held Jobs. .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . 91
For Windows Users..................................................................................................................91
For Macintosh Users................................................................................................................91
Printing a Font Sample List..............................................................................................................92
Printing a Directory List ..................................................................................................................93
Placing Separator Sheets Between Copies . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . 94
Canceling a Print Job .....................................................................................................................95
Adj sting Toner Darkness................................................................................................................96
Use Printer Men s................................................................................................................................97
Men Map...................................................................................................................................98
Device.........................................................................................................................................99
Preferences............................................................................................................................99
Eco-Mode............................................................................................................................100
Remote Operator Panel..........................................................................................................101
Notifications........................................................................................................................101
Power Management..............................................................................................................103
Anonymo s Data Collection ...................................................................................................104
Accessibility.........................................................................................................................105
Restore Factory Defa lts ........................................................................................................105
Maintenance.......................................................................................................................106
Home Screen C stomization...................................................................................................110
Abo t this Printer..................................................................................................................110
Print..........................................................................................................................................112
Layo t................................................................................................................................112
Set p .................................................................................................................................113
Q ality ...............................................................................................................................115
Job Acco nting ....................................................................................................................116
PDF....................................................................................................................................118
PostScript............................................................................................................................118
PCL....................................................................................................................................119
Image................................................................................................................................121
Paper........................................................................................................................................122
Tray Config ration................................................................................................................122
Media Config ration.............................................................................................................122
USB Drive ..................................................................................................................................124
Flash Drive Print ...................................................................................................................124
Network/Ports.............................................................................................................................126
Network Overview.................................................................................................................126
Wireless..............................................................................................................................127
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6Xerox®C410 Color Printer User G ide
Wi-Fi Direct .........................................................................................................................130
AirPrint ...............................................................................................................................130
Mobile Services Management.................................................................................................131
Ethernet..............................................................................................................................132
TCP/IP................................................................................................................................133
SNMP.................................................................................................................................135
IPSec..................................................................................................................................137
802.1x................................................................................................................................138
LPD Config ration ................................................................................................................139
HTTP/FTP Settings................................................................................................................140
ThinPrint.............................................................................................................................140
USB ...................................................................................................................................141
Restrict External Network Access..............................................................................................142
Universal Print......................................................................................................................142
Sec rity.....................................................................................................................................145
Login Methods.....................................................................................................................145
Certificate Management........................................................................................................149
Sched le USB Devices ...........................................................................................................150
Sec rity A dit Log.................................................................................................................150
Login Restrictions..................................................................................................................153
Confidential Print Set p.........................................................................................................153
Disk Encryption ....................................................................................................................154
Erase Temporary Data Files ....................................................................................................154
Sol tions LDAP Settings.........................................................................................................155
Miscellaneo s ......................................................................................................................155
Reports......................................................................................................................................157
Men Settings Page..............................................................................................................157
Device................................................................................................................................157
Print...................................................................................................................................157
Network..............................................................................................................................158
S pplies Plan..............................................................................................................................159
Plan Activation.....................................................................................................................159
Plan Conversion....................................................................................................................159
S bscription Service ..............................................................................................................159
Tro bleshooting..........................................................................................................................160
Printing the Men Settings Page ....................................................................................................161
Maintenance.....................................................................................................................................163
Checking the Stat s of Parts and S pplies.. . . .... . . .... . . .... . . ..... . . ..... . . ... . . . ... . . . .... . . ..... . . .... . . .... . . .... . . ...... . .. 164
Config ring S pply Notifications....................................................................................................165
Setting p E-mail Alerts ................................................................................................................166
Viewing Reports..........................................................................................................................167
Ordering S pplies........................................................................................................................168
Using Gen ine Xerox S pplies.................................................................................................168
Replacing S pplies.......................................................................................................................169
Replacing a Toner Cartridge....................................................................................................169
Replacing the Waste Toner Bottle ............................................................................................170
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Xerox®C410 Color Printer User G ide 7
Replacing the Imaging Kit......................................................................................................171
Resetting the S pply Usage Co nters.......................................................................................175
Cleaning Printer Parts...................................................................................................................176
Cleaning the Printer ..............................................................................................................176
Cleaning the To ch Screen .....................................................................................................176
Cleaning the Feed Rolls..........................................................................................................176
Saving Energy and Paper ..............................................................................................................178
Config ring Power Save Mode Settings. ...... . ..... . . .... . . .... . . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . .... . . .... . . . 178
Adj sting the Brightness of the Display . ..... . ...... . ..... . . ... . . . .... . ...... . ..... . . .... . . .... . . ..... . ...... . .... . . . ... . . . 178
Conserving S pplies ..............................................................................................................178
Moving the Printer to Another Location .. . ..... . . .... . . .... . . ..... . ...... . . .... . . .... . . .... . . ..... . . .... . . .... . . .... . . ..... . . ..... 179
Tro bleshooting.................................................................................................................................181
Print Q ality Problems..................................................................................................................182
Printing Problems ........................................................................................................................183
Print Q ality is Poor...............................................................................................................183
Print Jobs do not Print............................................................................................................218
Slow Printing........................................................................................................................219
Job Prints from the Wrong Tray or on the Wrong Paper..... . . . ... . . ..... . ...... . ..... . . .... . . .... . . ..... . ..... . . . ... . . 222
The Printer is not Responding ........................................................................................................223
Network Connection Problems.......................................................................................................225
Cannot open Embedded Web Server........................................................................................225
Cannot Connect the Printer to the Wi-Fi Network.... . . ... . . . ... . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . . ... 226
Iss es with S pplies.....................................................................................................................228
Replace Cartridge Printer Region Mismatch .. . ..... . ...... . ..... . . ... . . . .... . . ..... . ..... . . .... . . .... . . ..... . ...... . . ... . . 228
Non-Xerox S pplies...............................................................................................................229
Clearing Jams.............................................................................................................................230
Avoiding Jams......................................................................................................................230
Identifying Jam Locations......................................................................................................231
Paper Jam in the Standard Tray...............................................................................................232
Paper Jam in the Standard O tp t Tray . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . .... . . .... . . ..... . ..... . . .... . . .... . . . 233
Paper Jam in the Man al Feeder .............................................................................................234
Paper Jam in Door A .............................................................................................................235
Paper Feed Problems....................................................................................................................237
Envelope Seals when Printing..................................................................................................237
Collated Printing does not Work...............................................................................................238
Paper Freq ently Jams...........................................................................................................239
Jammed Pages are not Reprinted ............................................................................................240
Color Q ality Problems .................................................................................................................241
Modifying the Colors in Printed O tp t... . . ..... . . .... . . . ... . . . ... . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . . ... 241
FAQ Abo t Color Printing........................................................................................................241
The Print Appears Tinted........................................................................................................243
Contacting C stomer S pport........................................................................................................244
Reg latory Information.......................................................................................................................245
Contents

8Xerox®C410 Color Printer User G ide
Basic Reg lations ........................................................................................................................246
United States FCC Reg lations................................................................................................246
Reg latory Information for 2.4-GHz and 5-GHz Wireless Network Adapters .. .... . . .... . . ..... . . ..... . . ... . . . ... 246
Laser Notice ........................................................................................................................247
Canada...............................................................................................................................247
E ropean Union and E ropean Economic Area Compliance.. . ..... . . .... . . ... . . . .... . . ..... . . .... . . .... . . .... . . ..... 248
ENERGY STAR......................................................................................................................249
E rasian Economic Comm nity Certification.. . . .... . . .... . . ..... . . .... . . . ... . . .... . . ..... . . ..... . . .... . . .... . . .... . . ..... 251
Germany.............................................................................................................................251
T rkey RoHS Reg lation .........................................................................................................252
Ukraine RoHS Compliance......................................................................................................252
Safety Certification......................................................................................................................253
Material Safety Data Sheets..........................................................................................................254
Recycling and Disposal........................................................................................................................255
All Co ntries...............................................................................................................................256
Battery Removal...................................................................................................................256
North America............................................................................................................................257
E ropean Union..........................................................................................................................258
Disposal O tside of the E ropean Union. . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . .... . . ..... . . ..... . . .... . . ... 258
Other Co ntries...........................................................................................................................259
Contents

Xerox®C410 Color Printer User G ide 9
Safety
This chapter contains:
Notices and Safety...............................................................................................................................10
Conventions........................................................................................................................................11
Electrical Safety...................................................................................................................................15
Operational Safety...............................................................................................................................17
Maintenance Safety.............................................................................................................................19
Environmental, Health and Safety Contact Information . . . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 20
Prod ct Symbols..................................................................................................................................21
Yo r printer and the recommended s pplies have been designed and tested to meet strict safety req irements.
Attention to the following information ens res the contin ed safe operation of yo r Xerox printer.

Notices and Safety
Read the following instr ctions caref lly before operating yo r printer. Refer to these instr ctions to ens re the
contin ed safe operation of yo r printer.
Yo r Xerox®printer and s pplies are designed and tested to meet strict safety req irements. These incl de safety
agency eval ation and certification, and compliance with electromagnetic reg lations and established
environmental standards.
The safety and environment testing and performance of this prod ct have been verified sing Xerox®materials
only.
Note: Una thorized alterations, which can incl de the addition of new f nctions or connection of external
devices, can affect the prod ct certification. For more information, contact yo r Xerox representative.
10 Xerox®C410 Color Printer User G ide
Safety