Xerox Phaser 6700 User manual

Phaser 6700 Printer Service Manual iii
Contents
Contents
About this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii
Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv
Symbols Marked on the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Power Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi
Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvii
Service Safety Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xviii
Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xx
1 General Information
Printer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Front and Side Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Right Door View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Control Panel Special Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Duplex . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Optional Feeders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Finisher . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Printer Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11
Customer-Replaceable Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12
Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13
Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14
Memory Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
First Print Output Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15
Installation Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16
Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17
Reports, Information and Test Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-18
External Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
Network Protocols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20
PDL/Emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21

xvi aser 6700 Printer Service Manual
Contents
Reference
Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Paper Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Recommended Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Unacceptable Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3
Firmware Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-4
Cloning Printer Configuration with CWIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Firmware Update Using CWIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-4
Firmware Restore Using AltBoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5
Service Diagnostics Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
NVM Parametric Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
Obtaining Serial Back Channel Traces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-13
Mode Select Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-14
CRU End of Life Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-15
Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-16
Index

xiv Xerox Internal Use Only Phaser 6700 Printer Service Manual
Manual Organization
The Phaser 6700 Printer Service Manual contains these sections:
Introductory, Safety, and Regulatory Information: This section contains
important safety information and regulatory requirements.
Chapter 1 - General Information: This section contains an overview of the
printer’s operation, configuration, specifications, and consumables.
Chapter 2 - Theory of Operation: This section contains detailed functional
information on the print engine components.
Chapter 3 - Error Codes and Messages: This section provides detailed
troubleshooting procedures for error messages and codes generated by resident
diagnostics.
Chapter 4 - General Troubleshooting: Troubleshooting covers the operation of
Power On Self Test (POST) and Service Diagnostics. In addition, this section
includes troubleshooting methods for situations where error indicator is not
available.
Chapter 5 - Print-Quality Troubleshooting: This section focuses on techniques to
correct image quality problems associated with the printer output.
Chapter 6 - Adjustments and Calibrations: This section provides procedures for
the adjustment of print engine components.
Chapter 7 - Cleaning and Maintenance: This section provides periodic cleaning
procedures for the printer.
Chapter 8 - Service Parts Disassembly: This section contains removal procedures
for spare parts listed in the Parts List. A replacement procedure is included when
necessary.
Chapter 9 - Parts List: This section contains exploded views of the print engine
and optional Field Replaceable Units (FRUs), as well as part numbers for orderable
parts.
Chapter 10 - Wiring: This section contains the plug/jack locations and wiring
diagrams for the printer.
Reference: This section provides illustrations of part removal sequences, printer
firmware update instructions, and a list of acronyms and abbreviations.

erox Internal Use Only I – 1
Index
Numerics
1100-Sheet Feeder
Casters
part number, 9-67
removal, 8-217
Feed and Seperator Roller
part number, 9-75
Feed Clutch
part number, 9-75
testing, 4-60
Feed Drive
testing, 4-58
Feed Drive Assembly
part number, 9-73
Feeder Assembly
part number, 9-75
Feeder Board
part number, 9-73
removal, 8-228
Feet
part number, 9-67, 9-71
removal, 8-218
front cover
removal, 8-226
left cover
removal, 8-227
Low Paper Sensor
part number, 9-71
testing, 4-56
Low Paper Sensor Assembly
part number, 9-71
lower front cover
removal, 8-215
lower left cover
removal, 8-216
Lower Option Harness
part number, 9-73
lower rear cover
removal, 8-213
lower right cover
removal, 8-214
Mounting Kit, 9-67
No Paper Actuator
part number, 9-75
No Paper Sensor
part number, 9-75
testing, 4-54
part number, 9-67
rear cover
removal, 8-220
removal, 8-211
right cover
removal, 8-225
right door
removal, 8-223
Right Side Door Open Switch
part number, 9-71
Right Side Door Switch
testing, 4-57
sensor locations, 2-28
Size Switch
part number, 9-71
testing, 4-55
take away clutch
testing, 4-59
Take Away Sensor
part number, 9-75
testing, 4-53
Turn Chute
part number, 9-71
Upper Chute Assembly
part number, 9-69
removal, 8-221
upper feeder
removal, 8-219
Upper Option Harness
part number, 9-73
550-Sheet Feeder
Feed Chute
removal, 8-192
Feed Clutch
part number, 9-63
removal, 8-205
testing, 4-60
Feed Drive
testing, 4-58
Feed Drive Assembly
part number, 9-61
removal, 8-199
Feeder Assembly
part number, 9-63
removal, 8-209
Feeder Board
part number, 9-61
removal, 8-200
Feet
part number, 9-59
removal, 8-197
Low Paper Sensor
part number, 9-59
removal, 8-195
testing, 4-56
Low Paper Sensor Assembly
part number, 9-59
Lower Option Harness
part number, 9-61
removal, 8-201
Mounting Kit
part number, 9-57
No Paper Actuator
part number, 9-63
removal, 8-207
No Paper Sensor
part number, 9-63
removal, 8-208

I – 2 Xerox Internal Use Only Phaser 6700 Printer Service Manual
testing, 4-54
part number, 9-57
rear cover
removal, 8-190
removal, 8-188
Right Door Open Switch
removal, 8-193
Right Side Door Switch
part number, 9-59
testing, 4-57
sensor locations, 2-28
Size Switch
part number, 9-59
removal, 8-196
testing, 4-55
take away clutch
removal, 8-203
testing, 4-59
Take Away Sensor
part number, 9-63
removal, 8-202
testing, 4-53
Turn Chute
part number, 9-59
removal, 8-194
Upper Chute Assembly
part number, 9-57
Upper Option Harness
part number, 9-61
removal, 8-198
A
AC
power consumption, 1-13
power requirements, 1-13
troubleshooting, 4-80
Accessories, 9-102
Actuator, right door interlock, 9-19
ADC Sensor, 2-44
cleaning, 7-3
operation, 2-80, 2-81
part number, 9-31
removal, 8-98
AltBoot, A-5
file structure, A-5
procedure, A-5
AltBoot Thumb Drive, 9-103
B
Back channel trace, A-13
Background contamination, 5-24
Banding, 5-16
Bias Housing Assembly
part number, 9-29
removal, 8-84
Black print, 5-14
Black Switching Sensor
location, 2-57
part number, 9-47
removal, 8-145
testing, 4-32
Black Switching Sensor Assembly
part number, 9-47
removal, 8-145
Blank prints, 5-12
Boot sequence, 4-4
Bottom Plate Release Block
part number, 9-13
removal, 8-32
C
Calibrate
Control Panel, 6-8
Chute Assy (Tray 1)
part number, 9-21
removal, 8-50
Cloning, A-4
Color registration
alignment error, 5-5
troubleshooting, 5-30
Color Switching Sensor
location, 2-57
part number, 9-47
removal, 8-149
testing, 4-33
Compile Tray
Compile Tray Exit Sensor
part number, 9-91
removal, 8-271
Compile Tray No Paper Sensor
part number, 9-93
No Paper Sensor
removal, 8-282
operation, 2-91
part number, 9-93
removal, 8-277
Tamper Motor
part number, 9-93
removal, 8-283
Compile Tray Exit Sensor, 2-94
location, 2-90
part number, 9-91
removal, 8-271
testing, 4-61
Compile Tray No Paper Sensor, 2-96
part number, 9-93
removal, 8-282
testing, 4-62
Control Panel, 1-7
calibration, 6-8
cleaning, 7-3
location, 2-75
part number, 9-5
removal, 8-63
special functions, 1-8
testing, 6-8

Phaser 6700 Printer Service Manual Xerox Internal Use Only I – 3
troubleshooting, 4-77
Control Panel Harness
part number, 9-5
removal, 8-64
CRUM, 2-19
CRUM Connector
part number, 9-29
removal, 8-88
CRUM Reader Board
part number, 9-33
removal, 8-108
CSE login, 4-7
Curl, A-2
D
Developer Drive Assemblies
testing, 4-50
Dispense Assembly
part number, 9-33
removal, 8-103
Drive Gear Kit
part number, 9-47
removal, 8-178
Duplex Drive Clutch, 2-56
testing, 4-39
Duplex Gate, 2-37
operation, 2-37
Duplex Handle
part number, 9-25
removal, 8-62
Duplex Roller
location, 2-56
part number, 9-23
removal, 8-58
E
EEPROM Board
location, 2-75
operation, 2-77
part number, 9-49
removal, 8-155
Eject Clamp Home Sensor, 2-107
part number, 9-85
removal, 8-249
testing, 4-65
Eject Drive Assembly
part number, 9-87
removal, 8-254
Eject Motor, 2-105
Eject Pinch Roller, 9-89
operation, 2-91
Eject Roller
part number, 9-89
Eject Roller Assembly
removal, 8-261
Envelope Mode, 2-21
Envelope Mode Detection Sensor, 2-21
part number, 9-37
removal, 8-121
testing, 4-23
Environmental Sensor, 2-45
part number, 9-31
removal, 8-101
Erase Lamp, 2-49
operation, 2-11
part number, 9-27
removal, 8-82
Erase LED
testing, 4-49
Errors, 3-5
Exit Assembly, 2-55
components, 2-55
operation, 2-36
Exit Chute Assembly
part number, 9-37
removal, 8-123
Exit Clutch, 2-55
Exit Cover
part number, 9-5
removal, 8-22
Exit Drive Assembly
part number, 9-35
removal, 8-113
testing, 4-44
Exit harness
part number, 9-53
Exit Inverter Clutch, 2-55
Exit Inverter Solenoid, 2-37, 2-55
operation, 2-38
part number, 9-39
removal, 8-126
Exit Roller
removal, 8-119
Exit Sensor
testing, 4-22
F
Fasteners, 8-5
Feed Clutch, 2-43
Feed Clutch (Tray 1)
part number, 9-21
removal, 8-55
Feed Clutch (Tray 2)
part number, 9-15
testing, 4-42
Feed Drive Assembly
operation, 2-66, 2-85
part number, 9-45
removal, 8-140
testing, 4-38
Feed Roller, 2-32
part number, 9-21
removal, 8-7
Feed Rollers
part number, 9-11
Feed Solenoid (Tray 1)

I – 4 700 Printer Service Manual
part number, 9-21
Feeder
sensors, 2-28
Feeder Assembly (Tray 2)
part number, 9-15
removal, 8-41
Feeder Board
part number, 9-61
removal, 8-200
Finisher, 2-87
Compile Tray
operation, 2-91
part number, 9-93
removal, 8-277
Compile Tray Exit Sensor
part number, 9-91
removal, 8-271
testing, 4-61
Compile Tray No Paper Sensor
testing, 4-62
eject chute assembly
removal, 8-267
Eject Clamp Home Sensor
part number, 9-85
removal, 8-249
testing, 4-65
Eject Drive Assembly
part number, 9-87
removal, 8-254
Eject Drive Bracket
part number, 9-87
removal, 8-255
eject motor
testing, 4-75
Eject Pinch Roller
part number, 9-89
removal, 8-263
Eject Roller Assembly
part number, 9-89
removal, 8-261
entry drive roller
removal, 8-272
exit drive roller
removal, 8-273
Exit Knob
part number, 9-83
removal, 8-242
Front Cover
part number, 9-83
front door
removal, 8-244
Front Door Interlock Switch
part number, 9-97
removal, 8-288
testing, 4-69
Front Door Switch, 2-110
Front Tamper Home Sensor
part number, 9-93
removal, 8-280
testing, 4-63
Horizontal Transport
part number, 9-81
removal, 8-233
Horizontal Transport Cover Open Sensor
part number, 9-81
removal, 8-238
Horizontal Transport Drive
removal, 8-236
Horizontal Transport Drive Assembly
part number, 9-81
removal, 8-236
testing, 4-73
Horizontal Transport Open Switch
testing, 4-70
interface cable
part number, 9-99
Lower Chute Assembly
part number, 9-91
LVPS
location, 2-110
part number, 9-97
removal, 8-289
Main Board
location, 2-110
part number, 9-85
removal, 8-253
main paddle shaft
removal, 8-274
media path, 2-89
Paper Guide
part number, 9-87
removal, 8-258
part number, 9-79
power cable
part number, 9-99
rear cover
removal, 8-240
Rear Tamper Home Sensor
testing, 4-63
RearTamper Home Sensor
part number, 9-93
removal, 8-281
removal, 8-229
right cover
removal, 8-241
sensor locations, 2-29
Set Clamp Clutch
part number, 9-87
removal, 8-257
testing, 4-75
Set Clamp Home Sensor
part number, 9-85
removal, 8-248
testing, 4-66
Stack Height Sensor
part number, 9-85
removal, 8-247
testing, 4-68
Stacker Drive Assembly
part number, 9-95
removal, 8-285
testing, 4-76
Stacker No Paper Sensor
part number, 9-95
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