Xerox DOCUCOLOR 12 Assembly instructions

Getting to Know Your Product
DocuColor 12 Printer
Carrier
Product Orientation Guide
January 2001
POG00010
Note to Carriers: Open this document and review it page-by-page with your Customer.

Xerox Corporation
Xerox Customer Education Services
Xerox Square XRX2-18B
100 Clinton Ave. South
Rochester, New York 14644
© 2001 by Xerox Corporation. All rights reserved.
Copyright protection claimed includes all forms and matters of copyright-
able material and information now allowed by statutory or judicial law or
hereinafter granted, including without limitations, material generated from
the software programs which are displayed on the screen, such as icons,
screen displays, looks, etc.
Printed in the United States of America.
Xerox®, The Document Company®, the digital X and all Xerox products
mentioned in this publication are trademarks of Xerox Corporation.
Changes are periodically made to this document. Changes, updates, and
typographic errors will be corrected in subsequent editions.

Getting to Know Your Product
Product Orientation Guide iii
Contents
Carrier session overview 1
What to expect from the Carrier session 1
Component parts of the DocuColor 12 Printer 2
Component overview 2
Location of the power switch 3
Location of the Ground Fault Protector 3
Location of the serial number plate 3
The User Interface 4
Performing routine tasks 5
Loading paper in tray 1 5
Loading paper in trays 2, 3, and 4 5
Loading paper in tray 5 6
Loading paper in the high capacity feeder 6
Document(s) Output 7
Printer access areas for jam clearance 8
Paper jam behind the left door 8
Paper jam in tray 5 8
Paper jam behind the right door 9
Clearing a jam in the sorter/mailbox or in-line finisher 10
Clearing a jam behind the front door 11
Clearing jams in a paper tray 12
Obtaining the Meter Count 13
Carrier--STOP--page 15

Getting to Know Your Product
iv Product Orientation Guide
Customer Information
Replacing a Dry Ink Cartridge 16
Troubleshooting: When something goes wrong 17
Caring for your DocuColor 12 Printer 17
Resources 18
Frequently asked questions 18

Getting to Know Your Product
Product Orientation Guide 1
Carrier session overview
Orientation topics This product orientation session will include these topics:
•Usage and control
•Document management
•Paper supply
•Access areas for jam clearance
•Location of power switch and serial number plate
Length of session This product orientation session will last about 10 minutes.
Note: This brief overview is not intended as a formal training session.
What to expect from the Carrier session
Product Orientation Guide Discusses key topics to help you get acquainted with your new product.
This Guide is yours to keep so that you can review the information or
provide this same orientation to your colleagues, if you wish.
Customer Information Section This section contains a series of self-guided activities designed to
increase your product knowledge. It can be used at your own pace. As
you complete these activities, you are encouraged to consult the
DocuColor 12 Digital Printer User Guide on the Customer
Documentation CD-ROM for additional information.
Additional training If after reviewing all of the information above you feel you need
additional training, please contact your Sales Agent, who will assist
you.
Evaluation questionnaire Xerox values your comments about this orientation. They are essential
to helping us continue to improve our products and services.
•After you have reviewed all of the information, please take a moment
to fill out and return the evaluation questionnaire located at the
back of this publication.
•If several people participate in the orientation session, please feel
free to have them fill out additional questionnaires so that all partic-
ipants can complete it.

Getting to Know Your Product
2Product Orientation Guide
Component parts of the DocuColor 12 Printer
Component overview
Point out each component as you describe it. See
Figure 1.
Note: Some items shown are optional accessories
and may not be present on the machine you are
using.
1. The High Capacity Feeder (optional) holds up
to 2000 sheets of 20 lb (75 gsm) paper. Paper
size is 8.5 x 11 in. (A4) oriented for long edge
feed.
2. Paper Tray 5is used for transparencies and
non-standard paper sizes up to 12 x 18 in. or for
12.6 x 18 in. (A3).
3. The Work Surface or the optional Work Sur-
face with Convenience Stapler provides a con-
venient place to stack papers.
4. The Touch Screen shows the status of jobs and
allows selection of paper, sides, etc., for new
jobs.
5. The Keypad is used to enter the numeric infor-
mation.
6. The Sorter/Mailbox or In-Line Finisherpro-
vides 10 bins to collate jobs. Each bin can hold
up to 100 prints.
7. The Offsetting Catch Tray stacks prints when
they are not sorted.
8. Four Paper Trays allow different sizes of paper
to be used.
•Tray 1 holds up to 500 sheets of 20 lb
(75gsm) 8.5x11 in. (A4) or A5 paper.
•Trays 2, 3, and 4 can be adjusted to hold up
to 550 sheets of 20 lb (75gsm) paper from
8x10 in. through 11x17 in. (A3 through
B5). They can be set to hold 12 x 18 in. paper
by a Customer Service Representative.
1
23456
7
8
Figure 1

Getting to Know Your Product
Product Orientation Guide 3
Location of the power switch
Point out the location of the power switch.
See Figure 2.
9. The Power Switch is located at the right side of
the printer. Press the switch up to turn on the
power and press the switch down to turn off the
power.
Location of the Ground Fault Protector
Point out the location of the Ground Fault Protector.
See Figure 3.
10. The Ground Fault Protector is located at the
rear of the machine where the power cord
attaches. The Ground Fault Protector removes
all power from the machine if a fault is detected
in the power to the printer. To reset the Ground
Fault Protector, press the switch up.
If the Ground Fault Protector trips a second time,
call for service.
Location of the serial number plate
Point out the location of the serial number plate. See
Figure 4.
11. The Serial Number Plate is located on the lower
frame behind the left door.
You need to know the serial number when you call
for service.
9
Figure 2
Figure 3
10
11
Figure 4

Getting to Know Your Product
4Product Orientation Guide
The User Interface
Identify the components of the user interface. Point
out each item as you discuss it. See Figure 5.
1. The UIPanel will display messages depending
on print job function.
2. The Contrast Dial is used to adjust the bright-
ness of the touch screen.
3. The Control Panel Buttons provide control of
the machine.
•The Keypad buttons 0through 9are used to
enter a password. The Cbutton clears an
incorrect entry.
•(Administration) - used by the System
Administrator.
•(Access)- brings up the Access screen to
allow entry of a password when the printer is
in the password mode.
•(Energy Saver) - puts the printer into a
low power mode. Press the Energy Saver
button again to bring the printer back to full
power after the warm-up period.
•CA - Clears all programming. Places all set-
tings at their default values.
•(Interrupt) & (Stop) - Non-func-
tional on printer configuration only.
•(Start) - Initiates a job or continues the
printing process.
CA
1 2 3
4 5 6
78 9
0 #
*
C
1
2 3
Figure 5

Getting to Know Your Product
Product Orientation Guide 5
Performing routine tasks
Loading paper in tray 1
Demonstratethe steps as you describe them. See
Figure 6.
You have four paper trays. To load paper in tray 1:
Note: Tray 1 is preset to hold up to 500 sheets of 8.5
x 11 in. paper. The tray can be set to hold A4 paper
by your service representative.
1. Face the DocuColor 12 Printer so that you are
directly in front of the paper trays.
2. Open the tray by pulling it straight out.
3. Take the paper out of the wrapper.
4. Place the stack of paper in the drawer as shown.
Add paper up to the Max line. Straighten the
paper stack so the edges are even.
5. Close the tray by pushing it in toward the
printer.
Loading paper in trays 2, 3, and 4
Note: Paper trays 2, 3, and 4 can hold up to 550
sheets of paper. Sizes can be adjusted from 8 x 10 to
11 x 17 in..
To load paper in trays 2, 3, or 4: (See Figure 7)
1. Open the tray by pulling it straight out.
2. Place paper in the tray, pushing the paper all the
way to the left. Straighten the stack so the edges
are even.
3. Adjust the rear paper guide by squeezing the
release and sliding the paper guide toward the
front of the printer until it just touches the stack
of paper.
4. Adjust the right paper guide by squeezing the
release and sliding the paper guide to the left
until it just touches the stack of paper.
5. Close the tray by pushing it in toward the
printer.
2
45
Figure 6
1
2
34
5
Figure 7

Getting to Know Your Product
6Product Orientation Guide
Loading paper in tray 5
Demonstratehow to open tray 5 and load paper. See
Figure 8.
1. Open tray 5 by swinging the door down.
2. Extend the tray.
3. Load paper and slide it toward the printer until
it stops.
4. Adjust the rear paper guide to the size of the
paper.
Note: When 12 x 18 in. paper is used, the front
paper guide also must be readjusted by loosening the
thumbscrew, moving the guide, then tightening the
thumbscrew.
Loading paper in the high capacity feeder
Note: The high capacity feeder is an option and may
not be present.
Demonstrateloading paper into the high capacity
feeder. See Figure 9.
1. Open the drawer by pulling it straight out.
2. Place a stack of paper in the drawer, pushing the
paper all the way to the right. Straighten the
stack so the edges are even.
3. Close the drawer by pushing it in toward the
printer.
1
2
3
4
Figure 8
213
Figure 9