Xerox DocuPrint N24 Service manual

The Xerox
DocuPrint N24, N32, and
N40 Network Laser
Printers
System
Administrator
Guide
Version 1.8

Copyright © 1998, 1999, Xerox Corporation. All Rights Reserved.
Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material
generated from the software programs which are displayed on the screen
such as styles, templates, icons, screen displays, looks, etc.
XEROX®, The Document Company®, the stylized X, DocuPrint, and
N24, N32, and N40 are trademarks of Xerox Corporation or its
subsidiaries.
Adobe® and PostScript® are trademarks of Adobe Systems
Incorporated. This product includes an implementation of LZW licensed
under U.S. Patent 4.558.302.
PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company.
IBM is a trademark of International Business Machines Corporation.
Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are
trademarks of Microsoft Corporation. Univers is a trademark of Linotype
AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation.
Centronics is a trademark of Centronics Corporation. Macintosh and
TrueType are trademarks of Apple Computer, Incorporated. OnPage is a
trademark of COMPUTER:applications, Inc. All other product names are
trademarks/tradenames of their respective owners.
PCL, PCL5e, and PCL6 are trademarks of Hewlett Packard Company.
This printer contains an emulation of the Hewlett Packard PCL
command language, recognizes HP PCL commands, and processes these
commands in a manner comparable with Hewlett Packard LaserJet
printer products.
Notice Specifications described in this publication are subject to change without
notice. Use of some features may be limited by your hardware or
software configuration. Contact your dealer, Xerox, or Xerox Limited for
details.

Table of Contentsi
DocuPrint N24, N32, and N40 System Administrator Guide ❖i
Chapter 1 Getting Started .....................................................................
1-1
Introduction .....................................................................1-3
How Much of This Book Must I Read? ..........................1-4
Printer Components .......................................................1-6
Special Features ..............................................................1-8
Connectivity ................................................................1-8
Power Saver ................................................................1-9
High Resolution Printing ............................................1-9
Edge to Edge Printing .................................................1-9
Automatic Tray Sequencing .....................................1-10
Automatic Language Sensing and Switching .........1-10
Automatic Font/Macro Saving .................................1-11
Secure Printing ..........................................................1-11
Proof Printing ............................................................1-11
Printer Generated Reports .......................................1-12
PostScript ...................................................................1-13
Optional Duplex Printing .........................................1-13

ii ❖DocuPrint N24, N32, and N40 System Administrator Guide
Increased Paper Handling .........................................1-13
Multiple Output Options ..........................................1-14
Memory Expansion ...................................................1-14
Flash Memory SIMMs ...............................................1-15
Hard Disk Drive Option ............................................1-15
Finisher ......................................................................1-15
Intelligent Rasterizing ..............................................1-16
Memory Considerations ..............................................1-17
Installing the Printer ....................................................1-19
Before You Begin ......................................................1-19
Space Requirements .................................................1-19
Precautions ................................................................1-21
Lifting and Carrying the Printer ...............................1-23
Installation Steps ......................................................1-24
Maintaining the Printer ...............................................1-32
Cleaning the Printer ..................................................1-32
Replacing the Toner Cartridge .................................1-32
Recycling the Toner Cartridge ..................................1-33
Installing the Maintenance Kit .................................1-33
Moving the Printer .......................................................1-35
Transporting the Printer ..............................................1-36
Technical Support .........................................................1-37
Before Calling for Service .........................................1-37
Accessing Xerox Via the Internet .............................1-37
Chapter 2 Paper Handling ...................................................................... 2-1
Selecting Paper ...............................................................2-2
Storing Paper ..................................................................2-5

DocuPrint N24, N32, and N40 System Administrator Guide ❖iii
Loading Paper .................................................................2-6
Using Trays 1, 2 and 3 (if installed) ...........................2-7
Using Trays 4 and 5 in the 2,500 Sheet Feeder .......2-11
Using the 50 Sheet Bypass Feeder ...........................2-14
Using the 100 Envelope Feeder ...............................2-19
Automatic Tray Switching ...........................................2-20
Tray Sequence Settings ............................................2-21
Paper Handling Exception Conditions .....................2-22
Tray Sequence Rules .................................................2-24
Tray Sequence Examples ..........................................2-25
Paper Size/Type Mismatch ........................................2-26
Offsetting Output ........................................................2-27
Using the 10-bin Mailbox/Collator ..............................2-28
Printing to the Mailbox/Collator ..............................2-28
Duplex (Two-Sided) Printing .......................................2-29
Print Orientation and Control Panel Settings .........2-30
Chapter 3 Using the Control Panel ......................................................
3-1
Control Panel Features ...................................................3-3
The Display ..................................................................3-4
The Indicator Lights ....................................................3-4
The Keys ......................................................................3-6
Navigating the Menu System ......................................3-10
Menu Indicators ........................................................3-11
Control Panel Locks ...................................................3-11
Setting a Menu Option .............................................3-13
Main Menu ...................................................................3-15
Job Menu ......................................................................3-16
Password Menu ............................................................3-18
Tray Menu .....................................................................3-21
PCL Menu ......................................................................3-28
PostScript Menu ...........................................................3-33

iv ❖DocuPrint N24, N32, and N40 System Administrator Guide
System Menu ................................................................3-35
Parallel Menu ................................................................3-44
Serial Menu ...................................................................3-47
Ethernet Menu .............................................................3-50
Token Ring Menu .........................................................3-63
Novell Menu .................................................................3-77
Test Menu .....................................................................3-84
Reset Menu ...................................................................3-89
Chapter 4 Printer Management Software and Drivers ...................
4-1
Using CentreWare DP with the DocuPrint N40 ............4-2
DocuPrint N40 PCL Emulation Printer Driver ................4-4
DocuPrint N40 PostScript Printer Driver .......................4-5
Driver Features ...............................................................4-6
Chapter 5 Using the Hard Disk Drive /
Downloading Fonts and Jobs ...................................... 5-1
Hard Drive Considerations ............................................5-2
Disk Initialization ........................................................5-2
Downloading Fonts and Macros ...................................5-3
FSDOWNLOAD Command ..........................................5-4
FSDELETE Command ...................................................5-7
Using the Hard Disk Drive for Secure and Proof Jobs .5-8
Creating Secure Jobs ...................................................5-8
Creating Proof Jobs ...................................................5-10
Printing or Deleting Secure or Proof Jobs ...............5-12
Chapter 6 Troubleshooting .................................................................... 6-1
Printer Operation Problems ...........................................6-2
Control Panel Messages .................................................6-5
Diagnostic LED Flash Sequences .................................6-26
Paper Jams ....................................................................6-28
What Causes a Paper Jam? .......................................6-28

DocuPrint N24, N32, and N40 System Administrator Guide ❖v
Clearing Paper Jams ..................................................6-28
Clearing Area A (No Duplex Module) ......................6-32
Clearing Area A (With Duplex Module) ..................6-35
Clearing Area B .........................................................6-38
Clearing Area C .........................................................6-38
Clearing Area D .........................................................6-39
Clearing Tray 5 ..........................................................6-40
Clearing the Duplex Module ....................................6-41
Print Quality Problems .................................................6-42
Appendix A DocuPrint N40 Ordering Information .............................. A-1
Appendix B Maintaining the Printer ....................................................... B-1
Replacing the Toner Cartridge ......................................B-2
Standard Configuration ..............................................B-3
Duplex Configuration .................................................B-7
Installing the Maintenance Kit ....................................B-11
Replacing the Fuser Cartridge and BTR ...................B-12
Replacing the Feedrolls ............................................B-17
Resetting the Counter ..............................................B-22
Cleaning the Printer .....................................................B-23
Exterior Cleaning ......................................................B-23
Interior Cleaning .......................................................B-24
Appendix C Installing and Removing Printer Options ........................ C-1
Precautions .....................................................................C-3
2,500 Sheet Feeder .........................................................C-4
Installing ......................................................................C-4
Removing .....................................................................C-8
Duplex Module .............................................................C-11
Installing ....................................................................C-11
Removing ...................................................................C-17
10-bin Mailbox/Collator ...............................................C-21

vi ❖DocuPrint N24, N32, and N40 System Administrator Guide
Installing(Console Configuration) ............................C-21
Removing (Console Configuration) .........................C-26
Installing (Tabletop Configuration) .........................C-29
Removing (Tabletop Configuration) ........................C-33
100 Envelope Feeder ....................................................C-37
Installing ....................................................................C-37
Removing ...................................................................C-38
Hard Disk Drive ............................................................C-40
Installing ....................................................................C-41
Removing ...................................................................C-44
Memory SIMM ..............................................................C-46
Installing ....................................................................C-47
Removing ...................................................................C-49
Xerox Network Interface Card (XNIC) .........................C-51
Installing the XNIC ....................................................C-51
Removing the XNIC ...................................................C-56
Appendix D Printer Resident Fonts ........................................................ D-1
Base Printer Fonts ......................................................... D-2
Printing a PCL Font List .............................................. D-4
PostScript Fonts ............................................................. D-5
Printing a PostScript Font List ................................... D-6
Appendix E Printer Specifications ........................................................... E-1
Appendix F DocuPrint N40 Unique Printer Commands ...................... F-1
Overview ........................................................................ F-2
Paper Size Selection .......................................................F-3
Paper Type Selection ...................................................... F-4
Input Tray Selection .......................................................F-5
Output Selection ............................................................ F-6
PJL Commands ................................................................ F-7

DocuPrint N24, N32, and N40 System Administrator Guide ❖vii
Appendix G Environmental Specifications ........................................... G-1
The Xerox Commitment to Environmental Quality . G-2
Acoustic Noise Figures ............................................... G-2
FCC Compliance Statement for United States Users G-3
Compliance Statement for International Users ....... G-4
Operational Safety ..................................................... G-5
Laser Safety ................................................................ G-7
Laser Safety Warning for Finland and Sweden ....... G-7
Index .................................................................................................. IX-i

viii ❖DocuPrint N24, N32, and N40 System Administrator Guide