Xerox DocuPrint NC60 User manual

The Xerox
DocuPrint NC60
Network Color Laser Printer
User Guide
Version 1.0

Copyright protection claimed includes all forms and
matters of copyrightable materials and information now
allowed by statutory or judicial law or hereinafter granted,
including without limitation, material generated from the
software programs which are displayed on the screen such
as styles, templates, icons, screen displays, looks, etc.
Printed in the United States of America.
XEROX® and all Xerox product names and product
numbers mentioned in this publication are registered
trademarks of the Xerox Corporation. Other company
trademarks are also acknowledged. PCL is a trademark of
the Hewlett-Packard Company. MS, MS-DOS, Windows
NT, Microsoft LAN Manager, Windows 95 and
Windows 98 are trademarks of Microsoft Corporation.
Adobe, Adobe Type Manager, Adobe PageMaker, and
PostScript are trademarks of the Adobe Systems, Inc.
TrueType and Apple ColorSync are trademarks of Apple
Computer, Inc. OS/2 is a trademark of International
Business Machines Corporation. SunOS and Solaris are
trademarks of Sun Corporation. MacroMedia FreeHand is
a trademark of MacroMedia Corporation. QuarkXpress is a
trademark of Quark Corporation.
PANTONE® and other Pantone, Inc. trademarks are the
property of Pantone, Inc. © Pantone, Inc., 1999
This printer contains an emulation of the Hewlett Packard
PCL 5C command language (recognizes HP PCL 5C
commands) and processes these commands in a manner
compatible with Hewlett Packard LaserJet printer
products.
This product includes an implementation of LZW licensed
under U.S. Patent 4,558,302.
Changes are periodically made to this document.
Technical updates will be included in subsequent editions.
© 1998, 1999 by Xerox Corporation. All rights reserved.

Contents i
DocuPrint NC60 User Guide
Safety Notes ................................................................. i
Note, Caution and Warning Symbols .......................................ii
Electrical Safety ...................................................................... iii
Laser Safety ............................................................................v
Maintenance Safety................................................................ vi
Operational Safety ................................................................ vii
Ozone Safety...........................................................................x
Chapter 1 Getting to Know Your Printer .................................. 1-1
Introduction ........................................................................ 1-2
Printer Features ................................................................... 1-3
Print Speed ...................................................................... 1-3
Resolution ........................................................................ 1-4
Resident Fonts .................................................................. 1-4
Connectivity..................................................................... 1-5
Color Matching Systems ................................................... 1-7
Printer Driver Software ..................................................... 1-8

DocuPrint NC60 User Guide
Printer Components............................................................. 1-9
External Components ....................................................... 1-9
Interface Connectors ...................................................... 1-11
Covers............................................................................ 1-12
Internal Components...................................................... 1-14
Moving Your DocuPrint NC60............................................ 1-15
Simple Move .................................................................. 1-16
Complex Move ............................................................... 1-17
DocuPrint Documentation ................................................. 1-18
Printed Documentation .................................................. 1-18
DocuPrint NC60 CD....................................................... 1-19
Printer Management Software CD .................................. 1-19
Using the CDs ................................................................ 1-20
Chapter 2 Loading Print Media ...............................................
2-1
Recommended Media .......................................................... 2-2
Paper ............................................................................... 2-3
Transparencies ................................................................. 2-3
Labels and Envelopes........................................................ 2-3
Loading the Media Tray....................................................... 2-4
How to Load the Tray With Paper..................................... 2-4
How to Load the Tray With Letterhead and
Three-Hole Paper.............................................................. 2-7
How to Load the Tray With Transparencies....................... 2-8
The Manual Bypass Feeder Slot............................................ 2-9
The Manual Bypass Feeder Tray...................................... 2-10
How to Attach the Manual Bypass Feeder Tray ............... 2-11
How to Use the Manual Bypass Feeder Slot ..................... 2-12

DocuPrint NC60 User Guide
Chapter 3 Printing ...................................................................
3-1
Introduction ........................................................................ 3-3
Printing Options .................................................................. 3-4
Printer Driver Options .......................................................... 3-5
PostScript vs. PCL 5C Printer Driver Feature Comparison ... 3-6
PostScript Printer Driver Features ......................................... 3-8
Paper/Output................................................................... 3-8
Fonts.............................................................................. 3-16
PostScript....................................................................... 3-20
Printer Configuration...................................................... 3-26
Xerox Features ............................................................... 3-27
Graphics ........................................................................ 3-34
Layout ........................................................................... 3-37
Watermarks ................................................................... 3-37
PCL 5C Printer Driver Features ........................................... 3-38
Paper/Output................................................................. 3-38
Xerox Features ............................................................... 3-47
Graphics ........................................................................ 3-50
Fonts.............................................................................. 3-51
Overlays......................................................................... 3-54
Printer Configuration...................................................... 3-56
Using the Control Panel ..................................................... 3-57
The Display.................................................................... 3-58
The Keys ........................................................................ 3-59
The Indicator Lights........................................................ 3-62
Menu Options ................................................................ 3-63
Print a Password Job ...................................................... 3-66
Delete a Password Job .................................................... 3-67
Print an Internal Page .................................................... 3-68
Using the Optional Media Server ....................................... 3-69
Print to File..................................................................... 3-70
How to Print From the Media Server ............................... 3-71

DocuPrint NC60 User Guide
Internet Printing ................................................................ 3-74
IPP................................................................................. 3-74
Email Send and Receive .................................................. 3-74
Chapter 4 Maintaining the Printer ........................................... 4-1
Regular Printer Maintenance................................................ 4-2
Cleaning the Printer ......................................................... 4-2
Replacing Toner, Oil and Other Consumables ................... 4-3
Density and Color Balance Adjustment Procedure................. 4-4
Chapter 5 Troubleshooting ......................................................
5-1
Before You Begin Troubleshooting ........................................ 5-2
Hardware......................................................................... 5-3
Software .......................................................................... 5-3
Printer Maintenance......................................................... 5-3
Consumables ................................................................... 5-3
Error Messages .................................................................... 5-4
How to Clear A Media Jam................................................... 5-5
Media Jam Areas.............................................................. 5-6
Fuser/Output Area Jam..................................................... 5-7
Input/Transfer Drum/Print Drum Area Jam ....................... 5-9
Tray/Manual Feed Slot Jam ............................................ 5-10
Print Quality Problems....................................................... 5-11
Additional Sources of Troubleshooting Assistance ............... 5-16
Appendix A Printer Specifications ............................................... A-1
Physical Specifications ......................................................... A-2
Environmental Specifications................................................ A-3
Electrical Specifications ........................................................ A-4
Performance Specifications................................................... A-5
Controller Specifications....................................................... A-6

DocuPrint NC60 User Guide
Appendix B Notices and Certifications .......................................
B-1
FCC Notices…USA............................................................... B-2
Radio Frequency ............................................................... B-2
Certifications…Canadian..................................................... B-5
60 HZ, 115V.................................................................... B-5
European Markets ............................................................... B-6
CE Certification ................................................................ B-6
Ethernet/Token Ring Accessories ....................................... B-6
EN55022......................................................................... B-7
Safety Extra Low Voltage Safety Approval............................. B-8
Appendix C Printer Options ........................................................ C-1
Optional Equipment ............................................................ C-2
How to Install Additional Memory........................................ C-5
Memory Installation Procedure ......................................... C-7

DocuPrint NC60 User Guide

Safety Notes ❖i
Safety Notes
The Xerox DocuPrint NC60 color laser printer and the
recommended consumable supplies have been designed
and tested to meet strict safety requirements. Attention to
the following notes will ensure the continued safe
operation of your printer.

Note, Caution and Warning Symbols
ii ❖DocuPrint NC60 User Guide
Note, Caution and
Warning Symbols
Throughout this User Guide and the other DocuPrint
guides, several symbols are used to emphasize useful,
important and critical information. They are as follows:
When used in a step, the above symbols appear smaller
but are of equal importance.
This symbol indicates particularly useful or helpful
information about your printer.
This symbol indicates a caution against performing any
action that may damage your printer or degrade
performance.
This symbol indicates a warning against
performing any action that may lead to physical
injury.

Electrical Safety
Safety Notes ❖iii
Electrical Safety
• Use the power cord supplied with your DocuPrint
NC60 printer.
• Do not use a ground adapter plug to connect the
printer to a power source receptacle that lacks a ground
connection terminal.
• Plug the power cable directly into a properly grounded
electrical outlet. Do not use an extension cord. If you
do not know whether an outlet is grounded, ask an
electrician to check the outlet.
• Do not place the printer where people may step on the
power cable.
• Do not place objects on the power cable.
You may get a severe electrical shock if you do not
connect the grounding conductors correctly.

Electrical Safety
iv ❖DocuPrint NC60 User Guide
• Do not override or disable electrical or mechanical
interlocks.
• Do not obstruct the ventilation openings. These
openings are provided to prevent overheating of the
printer.
• If you notice unusual noises or odors, switch off the
printer power immediately. Disconnect the power
cable from the electrical outlet. Call an authorized
Xerox service representative to correct the problem.
• If any of the following conditions occur, switch off the
printer power immediately, disconnect the power
cable, and call an authorized Xerox service
representative.
— The power cable is damaged or frayed.
— Liquid is spilled into the printer.
— The printer is exposed to water.
— Any part of the printer is damaged.
The power cord is attached to the printer as a plug-in
device at the back of the printer. In the event it is
necessary to remove all electrical power from the printer,
disconnect the power cord from the power receptacle.
Do not push objects into slots and openings on the
printer. Making a contact with a voltage point or
shorting out a part could result in fire or electrical
shock.

Laser Safety
Safety Notes ❖v
Laser Safety
This equipment complies with all applicable safety
standards. With specific regard to laser, the equipment
complies with performance standards for laser products
set by government agencies as a Class 1 laser product. It
does not emit hazardous light; the beam is totally
enclosed during all modes of customer operation and
maintenance.
When performing various operator functions, you may
see laser warning labels. These labels are for the service
mode and are placed on or near panels or shields that
require a tool for removal. These panels are not to be
removed.
The use of controls or adjustments, or the
performance of procedures other than those
specified herein, may result in a hazardous
radiation exposure.

Maintenance Safety
vi ❖DocuPrint NC60 User Guide
Maintenance Safety
• Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied
with your printer.
• Do not use aerosol cleaners. The use of supplies that
are not approved may cause poor performance and
could create a dangerous condition.
• Use the supplies and cleaning materials only as
directed in this manual. Keep all of these materials out
of the reach of children.
• Do not remove the covers or guards that are fastened
with screws unless you are installing optional
equipment. Power should be OFF when performing
these installation. Except for user installable options,
there are no parts that you can maintain or service
behind these covers.
• Follow the maintenance procedures provided in
Chapter 4: Maintaining the Printer.

Operational Safety
Safety Notes ❖vii
Operational Safety
Your Xerox printer and supplies were designed and tested
to meet strict safety requirements. These include safety
agency examination, approval, and compliance with
established environmental standards.
Your attention to the following safety guidelines will help
to ensure the continued safe operation of your printer.
• Use the material and supplies specifically designed for
your printer. The use of unsuitable materials may result
in poor performance and possibly a hazardous
situation.
• Follow all warnings and instructions marked on, or
supplied with, the printer, options and supplies.
• Place the printer in a dust free area where the
temperature range is 50° F to 90° F (10° C to 32° C) and
the relative humidity is 15% to 85%.
• Choose a location for the printer allowing sufficient
space around the printer for operation and
maintenance. The minimum recommended room size
is 10 cubic meters/353 cubic ft. or approximately 8 ft. x
8 ft. x 8 ft. / 242 cm x 242 cm x 242 cm.
• Place the printer in an area where there is adequate
space for ventilation and servicing. The recommended
minimal spacing for operations is 10 in. (25 cm) behind
the printer, 10 in. (25 cm) on either side of the printer,
and 24 in. (61 cm) in front of the printer. For Service,
the suggested spacing is 4 ft. x 4 ft. (1.2m x 1.2m).

Operational Safety
viii ❖DocuPrint NC60 User Guide
• Do not place the printer near a heat source.
• Do not place the printer in direct sunlight.
• Do not place the printer in line with the cold air flow
from an air conditioning system.
• Place the printer on a level, solid surface with adequate
strength for the weight of the machine. The machine
weight without any packaging materials is 89 pounds
(40 kg).
• The printer is heavy. Exercise care in moving or
relocating the printer. Follow the recommended
procedure when moving the printer from one location
to another. See the section “Moving Your DocuPrint
NC60” (page 1-15).
• Do not put containers of coffee or other liquids onto
the printer.
• Do not block or cover the slots and openings on the
printer. Without adequate ventilation, the printer may
overheat.
Do not tilt the printer. Tipping or moving the machine
will cause fuser oil spillage, which will permanently
damage your printer.
Be careful when working in areas identified with a
warning symbol. These areas may be very hot and
could cause personal injury.

Operational Safety
Safety Notes ❖ix
• Frequent operation of the on/off switch is not
recommended.
• Keep hands, hair, and neckties away from the exit feed
rollers.
• Do not remove a media tray while printing.
• Do not open the covers while printing.
• Do not switch off the printer power while printing.
• Do not move the printer while printing.

Ozone Safety
x❖DocuPrint NC60 User Guide
Ozone Safety
This printer produces ozone during normal operation.
The ozone produced is heavier than air, and the quantity
is dependent on copy volume. Providing the proper
environmental parameters, as specified in the Operational
Safety section of these Safety Notes, ensures that
concentration levels meet safe limits.
If you need additional information about ozone, request
the Xerox publication, OZONE, 600P83222, from your
Xerox Authorized Reseller or Xerox Support.

Chapter 1: Getting to Know Your Printer ❖1-1
Getting to Know
Your Printer Chapter1
Introduction ...................................................................... 1-2
Printer Features ................................................................. 1-3
Print Speed .................................................................... 1-3
Resolution ...................................................................... 1-4
Resident Fonts ................................................................ 1-4
Connectivity ................................................................... 1-5
Color Matching Systems ................................................. 1-7
Printer Driver Software ................................................... 1-8
Printer Components ........................................................... 1-9
External Components ..................................................... 1-9
Interface Connectors .................................................... 1-11
Covers .......................................................................... 1-12
Internal Components .................................................... 1-14
DocuPrint Documentation ............................................... 1-18
Printed Documentation ................................................ 1-18
DocuPrint NC60 CD ..................................................... 1-19
Using the CDs .............................................................. 1-20

Introduction
1-2 ❖DocuPrint NC60 User Guide
Introduction
In this chapter, you will become familiar with the features
of your printer and learn where to locate specific printer
parts.
Before you use your printer, make sure that you perform
all of the steps outlined in the Quick Installation Guide that
came with your printer, and connect the necessary print
cables.
The Xerox DocuPrint NC60 color laser printer provides
brilliant full color laser prints on ordinary paper.
Recognizing that you may have special needs, Xerox
offers several optional equipment items to better meet
your requirements. These are explained in detail in
Appendix C: Printer Options.
Xerox, or your Xerox authorized reseller, may have
provided some or all of these options. First verify your
exact equipment options before proceeding further. If you
see features described in this section that are not available
with the equipment you have, you can easily add them
yourself. For more information, refer to the separate
Supplies/Options Guide provided with your printer.