Xerox DocuPrint C525 A User manual

DocuPrint C525 A
User Guide

Adobe, the Adobe logo, Acrobat and Acrobat Reader are trademarks of Adobe Systems Incorporated.
Microsoft, Windows, Windows NT, Windows Server are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Permission has been obtained from Microsoft Corporation for use of software screen shots.
Netware is a registered trademark of Novell, Inc., in the United States and other countries.
Macintosh, MacOS, AppleTalk, EtherTalk and TrueType are trademarks of Apple Computer, Inc., registered in the
U.S. and other countries.
All product/brand names are trademarks or registered trademarks of the respective holders.
Xerox, The Document Company and the stylized X are registered trademarks of Xerox Corporation.
All Xerox and Fuji Xerox product names are either registered trademarks or trademarks of Xerox Corporation and
Fuji Xerox Co., Ltd.
As a member of the International Energy Star Program, Fuji Xerox confirms this product
satisfies the requirements for International Energy Star Program standards.
Fuji Xerox shares the global concern about environmental conservation and has integrated that concern
in its business activities—from research and development to disposal. We have implemented a number
of programs to lessen the burden on the environment. For example, we have totally eliminated ozone-
depleting chlorofluorocarbons from our manufacturing facilities.
We are committed to leadership in the conservation of resources by reusing and recycling post-consumer
waste material such as paper, cartridges, and parts from our customer’s copiers and printers. Along with
our efforts to make environmental values a part of the Fuji Xerox culture, DocuPrint C525 A adopts
recycled components that satisfy our strict quality standards.
This printer does not use secondary batteries.
It may be a legal offence to print currency notes, certificates of stocks and securities, or any other
documents of similar nature, regardless of whether they will be used.
Important
cThis manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied
or modified in whole or part, without the written consent of the publisher.
dParts of this manual are subject to change without prior notice.
eWe welcome any comments on ambiguities, errors, omissions, or missing pages.
fNever attempt any procedure on the machine that is not specifically described in this manual. Unauthorized
operation can cause faults or accidents. Fuji Xerox is not liable for any problems resulting from unauthorized
operation of the equipment.

Preface 3
Preface
Thank you for choosing this printer. This is a guide on operating this printer and the
important points to note. To understand the features fully and to use the machine correctly
and effectively, please read this guide before using it.
Keep this guide handy for a quick reference on using the machine.
This guide is written with the assumption that you are familiar with the basic knowledge and
way of operating your computer environment and the network environment.
In this manual, safety instructions are produced by the symbol . Always read and follow the instructions
before performing the required procedures.
This product is a “Class I Laser System” that does not emit dangerous laser beam. Operate the machine
according to the instructions in the manual. Do not carry out any operation not mentioned in the manual.
Otherwise, it may lead to unforeseen accident or machine breakdown.

4Types of Manuals
Types of Manuals
Note
• AdobeAcrobatReader needs to be installed to display PDF files. Install the Acrobat Reader using the
CentreWare CD-ROM first if it is not already installed.
Setup and Quick Reference
Guide
Explains the way of installation, loading paper, and troubleshooting of
this printer.
For more information, refer to “Contents of the Setup and Quick
Reference Guide (Reference)”.
User Guide (PDF)
(This manual)
Explains printer settings, and describes control panel menu items and
daily care in detail.
All the contents of the Setup and Quick Reference Guide are included
except the installation of this printer.
This PDF file is included in the CentreWare CD-ROM.
Documentation in the
CentreWare CD-ROM (HTML)
Explains how to set the printer environment and how to install the print
driver and our company software.
The Online Help for the
CentreWare Internet Services
Explains how to set the items and features of CentreWare Internet
Services.
The Online Help for the print
driver
Explains how to set the items and features of the print driver.
Installation Guide Explains the installation procedure of each optional accessory.
This manual is bundled with each optional product.

Using This Guide 5
Using This Guide
Organization
The following is a summary of each chapter.
Conventions
1. In this guide, “computer” refers to both the personal computer and workstation.
2. The following icons are used in this guide:
Important Indicates important information which you should read.
Note Indicates additional information on operations or features.
Refer to Indicates reference sources.
3. The following conventions are used in this guide:
Refer to “xxx” : The cross-reference is within this guide.
Refer to xxx : The cross-reference is not within this guide.
[ ] : Indicates items displayed on the computer and the printer control
panel. Also indicates the title of printed reports/lists from the
printer.
< > : Indicates items such as hard buttons and indicators on the
keyboard and printer.
1 Basic Operations This chapter explains the parts’ names and their functions and basic
operations.
2 Printing This chapter explains basic printing operations, how to cancel printing,
and how to print on the special media or custom size paper.
3 About Paper This chapter explains compatible paper and how to load paper into the
printer.
4 Setting on the Control Panel This chapter explains items that can be set on the control panel and
the setting procedure.
5 Troubleshooting This chapter explains procedures for dealing with paper jams or error
messages.
Also, this chapter describes solutions to any problems that might occur
when using the printer.
6 Daily Care This chapter explains any necessary maintenance procedures, such
as replacing consumables, cleaning, and moving the printer.
Also, this chapter explains how to check the printer status on the
computer and about the tool to set the printer settings on a computer.
A Appendix This chapter provides information about the consumables and options
used with the printer, lifespan of the consumables, and also describes
how to get the product information.

6Contents
Contents
Preface.............................................................................................................. 3
Types of Manuals.............................................................................................. 4
Using This Guide .............................................................................................. 5
Contents............................................................................................................ 6
Contents of the Setup and Quick Reference Guide (Reference)...................... 8
The Objective of the International Energy Star Program .................................. 9
Illegal Copies and Printouts ............................................................................ 10
1 Basic Operations ...................................................................................... 11
1.1 Main Components and Their Functions................................................................. 11
Main Body ..............................................................................................................11
Control Panel .........................................................................................................14
Display ...................................................................................................................15
1.2 Switching On and Off the Power ........................................................................... 16
Switching On the Power ........................................................................................16
Switching Off the Power ........................................................................................16
1.3 Power Saver Modes .............................................................................................. 17
1.4 Canceling/Checking Printing ................................................................................. 18
Canceling Printing .................................................................................................18
Checking Status of Print Data ............................................................................... 18
1.5 Displaying Optional Accessory Configuration and Paper Tray Settings................ 19
2 Printing ..................................................................................................... 20
2.1 Printing From the Computer .................................................................................. 20
2.2 Printing on Envelopes/Transparencies.................................................................. 21
Loading Envelopes/Transparencies ......................................................................21
Printing on Envelopes/Transparencies ..................................................................22
2.3 Printing on Custom Size Paper ............................................................................. 24
Setting Custom Paper Sizes .................................................................................. 24
Printing on Custom Size Paper .............................................................................26
3 About Paper ............................................................................................. 27
3.1 About Paper........................................................................................................... 27
Usable Paper .........................................................................................................27
Unusable Paper .....................................................................................................29
Storing and Handling Paper ..................................................................................30
3.2 Loading Paper ....................................................................................................... 31
Loading Paper in the Bypass Tray ........................................................................31
Loading Paper in the Paper Trays (Optional) ........................................................32
Using the Extension Output Tray ...........................................................................33
3.3 Setting the Paper Sizes and Types ....................................................................... 33
4 Setting on the Control Panel .................................................................... 34
4.1 Overview of the Menu............................................................................................ 34
Menu Configuration ...............................................................................................34
Changing Menu Settings .......................................................................................35
4.2 Description of Menu Items..................................................................................... 37
Tray Settings .........................................................................................................37
Replace Toner ....................................................................................................... 38

Contents 7
Report/List .............................................................................................................38
Billing Meter ...........................................................................................................38
Admin Menu ..........................................................................................................39
4.3 Menu List ............................................................................................................... 43
5 Troubleshooting........................................................................................ 45
5.1 When Paper Jams ................................................................................................. 45
5.2 When Inside the Printer Gets Dirty ........................................................................ 48
5.3 Problems With the Printer...................................................................................... 49
5.4 Problems With the Print Quality............................................................................. 52
5.5 Message List ......................................................................................................... 55
Messages About Consumables .............................................................................55
Messages About the Printer and Other Items (In Alphabetical Order) .................. 55
5.6 Network Related Troubles ..................................................................................... 58
When Using CentreWare Internet Services ...........................................................58
When Using The StatusMessenger Function ........................................................59
5.7 About Custom Mode.............................................................................................. 60
6 Daily Care................................................................................................. 61
6.1 Replacing Consumables........................................................................................ 61
Replacing the Toner Cartridges .............................................................................61
Replacing the Drum Cartridge ...............................................................................64
6.2 Printing Reports/Lists ............................................................................................ 67
Types of Reports/Lists ...........................................................................................67
Printing Reports/Lists ............................................................................................67
6.3 Checking / Managing the Printer Status on a Web Browser ................................. 68
Settings for CentreWare Internet Services ............................................................68
Procedure ..............................................................................................................69
IP Filter Feature via CentreWare Internet Services ...............................................71
6.4 Checking Printer Status via SimpleMonitor ........................................................... 73
6.5 Checking Printer Status via E-mail ........................................................................ 74
Settings for StatusMessenger Feature ..................................................................74
Checking the Printer Status via E-mail ..................................................................75
6.6 Checking Printed Pages ........................................................................................ 77
Checking Total Printed Pages on Meter ................................................................77
Checking Total Printed Pages for Each Paper Size ..............................................77
6.7 Cleaning the Printer............................................................................................... 78
6.8 When Moving the Printer ....................................................................................... 79
A Appendix .................................................................................................. 81
A.1 Specifications ........................................................................................................ 81
Product Specifications ...........................................................................................81
Printable Area ........................................................................................................83
A.2 Optional Accessories and Consumables............................................................... 84
Optional Accessories .............................................................................................84
Consumables .........................................................................................................84
Regular Replacement Parts ..................................................................................85
A.3 Life of Consumables and Regular Replacement Parts.......................................... 86
A.4 How to Obtain Product Information ....................................................................... 87
Latest Print Driver ..................................................................................................87
Upgrading the Firmware Version of This Printer ...................................................87
A.5 Glossary ................................................................................................................ 88
Index ............................................................................................................... 92

8Contents of the Setup and Quick Reference Guide (Reference)
Contents of the Setup and Quick Reference Guide (Reference)
Preface
Features in Brief
Types of Manuals
Conventions
Contents
Contents of the User Guide (Reference)
Safety Notes
1 Installing the Printer .............................................................................. 12
Checking the Package Contents, Unpacking the Printer
Installing the Optional Accessories
Connecting the Power Cord to Switch On the Printer
Installing the Toner Cartridge
Installing the Drum Cartridge
Connecting Interface Cable
Loading Paper
Printing Reports/Lists
2 Setting the Printer Environment............................................................ 20
Supported Environment
Setting IP Address
Setting Printer Configurations via CentreWare Internet Services
Installing the Print Driver
3 Basic Operations .................................................................................. 25
Switching On and Off the Power
Power Saver Modes
Canceling Printing
4 Printing From the Computer ................................................................. 27
5 About Paper.......................................................................................... 28
About Paper
Loading Paper
6 List of Menu Items on the Control Panel............................................... 32
7 Troubleshooting .................................................................................... 34
When Paper Jams
When Inside the Printer Gets Dirty
Problems With the Printer
Problems With the Print Quality
Error Messages Displayed at the Control Panel
A Appendix............................................................................................... 44
Optional Accessories and Consumables
How to Obtain Product Information
Index
: Described in the Setup and Quick Reference Guide only.

The Objective of the International Energy Star Program 9
The Objective of the International Energy
Star Program
To protect the global environment and conserve energy sources, the International Energy
Star Program encourages the following product features. Fuji Xerox confirms DocuPrint
C525 A satisfies the requirements for this program.
Power Saver Mode Feature
This product has a power-saving feature, which switches the machine to the low power
mode (power saver mode 1) automatically if the machine is on and not operated for a certain
period of time. In this mode the machine stops power to the fuser and saves the power
consumption. The default power saver mode 1 start time is set at 3 minutes.
You can set the power saver mode 1 start time between 1 and 60 minutes in 1 minute
intervals. For details on how to set the time, refer to “System Settings” (P. 40).
Note
• The power saver mode 2 feature in this machine saves further power consumption than the power saver
mode 1.

10 Illegal Copies and Printouts
Illegal Copies and Printouts
Copying or printing certain documents may be illegal in your country. Penalties of fines
or imprisonment may be imposed on those found guilty. The following are examples of
items that may be illegal to copy or print in your country.
Currency
Banknotes and checks
Bank and government bonds and securities
Passports and identification cards
Copyright material or trademarks without the consent of the owner
Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or
accuracy. In case of doubt, contact your legal counsel.

1.1 Main Components and Their Functions 11
1 Basic Operations
1.1 Main Components and Their Functions
Main Body
Front View
No. Name Description
1 Center output tray Print jobs are output here with the printed side facing down.
2 Extension output tray Pull out to prevent printouts from slipping off the printer.
3 Front cover Open this when replacing the drum cartridge or toner cartridges.
4 Control panel Consists of the essential operation buttons, indicators and
display.
5 Bypass tray You can load special media such as postcards, envelopes and
transparencies as well as plain paper. Close the cover when
paper smaller than A4 size is loaded.
6 Ventilation hole Releases heat to prevent the interior of the printer from heating
up.
7 Power switch Switches the power of the printer on and off. Pressing the switch
to the <|> position switches it on and pressing it to the <{>
position switches it off.
8 Left detachable cover Remove this when installing optional accessories such as
network expansion card and additional memory.
9 Top cover Open this when replacing the drum cartridge. Open the front
cover first before opening the top cover.
10 Unit D (optional) 2 sided printing can be done if the duplex unit is installed. Open it
when paper jams in the duplex unit.
11 Tray 1 or 2 (optional) The 250 sheet feeder and the 500 sheet feeder can be used as
paper tray 1 and 2 if they are installed.
10
129
8
3
6
4
11
7
5

12 1 Basic Operations
Rear View
No. Name Description
1 Cover A Paper eject tray cover. Open this when removing jammed paper.
Remove this cover when installing the duplex unit (optional).
2 Parallel connector For connecting the parallel cable.
3 USB connector For connecting the USB cable.
4 Network connector For connecting the network cable when connecting this printer to
the network.
5 Power cord connector For connecting the power cord.
6 Cover E Open this when removing jammed paper.
7 Duplex unit connector
cover
For connecting the duplex unit (optional).
8 Access window cover The cleaning rod for cleaning inside the printer is stored here.
9 Cover C (optional) Open this when paper is jammed inside the duplex unit.
10 Cover G (optional) Open this when paper is jammed inside the tray 1.
11 Cover H (optional) Open this when paper is jammed inside the tray 2.
1
2
8
7
6
34
5
9
10
11

1.1 Main Components and Their Functions 13
Internal View
No. Name Description
1 Top cover Open this when replacing the drum cartridge. Open the front
cover first before opening the top cover.
2 Fuser unit Fixes the toner on the paper. Do not touch this when using the
printer as it is hot.
3 Drum cartridge Consists of the light-sensitive drum, the drum cleaner and the
waste toner cartridge. Images are initially created as an electrical
charge on the surface of this drum.
4 Toner cartridges Four color toner cartridges (black, yellow, magenta, cyan) are
held here.
5 Front cover Open this when replacing the drum cartridge or toner cartridges.
6 Cover A Paper eject tray cover. Open this when removing jammed paper.
Remove this cover when installing the duplex unit (optional).
7 Cover F Open this when removing jammed paper. To open the cover F
first open the cover E (or the unit D, if it is installed the duplex
unit).
8 Cover E Open this when removing jammed paper. The shape of the cover
E is different depending on whether the duplex unit is installed or
not.
To open the cover E, when the optional duplex unit is installed,
open the unit D first.
3
4
2
8
7
1
5
6

14 1 Basic Operations
Control Panel
No. Name Description
1 LCD display Displays the setting items, machine status, and messages.
Refer to
• “Display” (P. 15)
2 <Power Saver> indicator/
button
In the power saver mode 2, this light is on. Push this button to
exit the power saver mode 2.
3 <Cancel Job> button Press to cancel printing. Or, return to one level up on the menu
shown on the display in the menu screen.
4 <Eject/Set> button Press to set the menu candidate values. Use this too to print
report/list.
5<><><><>
buttons
Press these to move to the required menu, item and candidate
value on the display.
Note
• When you are changing the candidate values by the < > or
< > button, you can press and hold down the buttons to
change the display continuously. Also, pressing the < > and
< > buttons simultaneously will display the default values.
6 <Menu> button Press to move to the menu operation.
7 <Error> indicator When the light is on, there is a malfunction in the printer.
8 <Ready> indicator When the light is on, the printer is ready to receive data from the
computer.
5
8
7
1
6 4
2
3

1.1 Main Components and Their Functions 15
Display
There are two types of screens shown: Print screen (for displaying printer status) and Menu
screen (for configuring settings).
Note
• The message displayed differs according to the optional accessories installed and setting status.
Print Screen
The Print screen appears when the printer is printing or waiting for data. The following
contents are shown on the screen.
Menu Screen
Screen for configuring settings related to the printer.
This screen appears when you press the <Menu> button. The initial Menu screen displayed
is as follows.
Refer to
• Items that can be set on the Menu screen: “4 Setting on the Control Panel” (P. 34)
P
r
i
n
t
er s
t
a
t
us
Port for receiving data Feeding tray

16 1 Basic Operations
1.2 Switching On and Off the Power
Switching On the Power
1. Press the power switch of the printer to the
<|> position.
2. When the power is on, “Diagnosing...” will
be displayed on the control panel. When
the printer is ready for printing, “Ready to
print” will be displayed.
Important
• If error message is displayed, refer to “Message List”
(P. 55) on how to fix it.
Switching Off the Power
Important
• Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam.
• Once the power is switched off, print data remaining in this printer or information saved in the memory of
this printer will be deleted.
1. By checking the display on the control
panel, confirm that the printer is not
processing any data.
2. Press the power switch of this printer to the
<{> position to switch off the power.

1.3 Power Saver Modes 17
1.3 Power Saver Modes
This printer is equipped with the power saver mode 1 and the power saver mode 2 to reduce
power consumption when it is left idle.
When no print data is received for 3 minutes, the printer will enter the power saver mode 1.
When no data is received for a further 5 minutes, it will enter the power saver mode 2 by
default.
When the printer enters power saver mode 1, the screen on the control panel becomes dark
and “Ready/Standby” is displayed.
When the printer enters power saver mode 2, only the <Power Saver> indicator lights; all
the other indicators go out. The display also goes out, and nothing is displayed. The time
ranges to specify for the printer to go into the power saver mode 1 or the power saver mode
2 are 1 to 60 minutes or 1 to 120 minutes, respectively. Consumption of power during the
power saver mode 2 is 7 W or less (for AC 110 - 127 V) or 9 W or less (for AC 220 - 240 V)
and the time required to exit from the power saver mode 2 to a print-ready status is about
39 seconds.
Note
• You can specify for the printer not to go into the power saver mode 2.
• For details on the power saver mode and the procedure to change the settings, refer to “Basic
Operations (Example: Changing the Power Saver Timer)” (P. 35).
Exiting the Power Saver Mode
The printer automatically cancels the power saver mode once it receives data from the
computer.
To cancel the power saver mode 1 or the power saver mode 2 manually, press any button
on the control panel or press the <Power Saver> button, respectively.
Note
• Opening and closing the cover automatically exits power saver mode 1 also.

18 1 Basic Operations
1.4 Canceling/Checking Printing
Canceling Printing
To cancel printing, you can either cancel the print job at this printer or at the computer.
Canceling Printing of Data Being Printed or Received at the Printer
Press the <Cancel Job> button on the control panel. However, pages being printed at the
moment will continue to be printed.
Canceling Printing of Data Being Processed at the Computer
Double-click the printer icon at the bottom right of the taskbar in Windows.
From the displayed window, click the document name that you wish to delete and press the
<Delete> key.
Checking Status of Print Data
Checking in Windows
Double-click the printer icon on the task bar at the bottom right of the screen.
From the displayed window, check the column, [Status].
Checking in CentreWare Internet Services
You can check the status of the print job sent to the printer at the [Jobs] tab of CentreWare
Internet Services.
Refer to
• Online Help for CentreWare Internet Services

1.5 Displaying Optional Accessory Configuration and Paper Tray Settings 19
1.5 Displaying Optional Accessory
Configuration and Paper Tray Settings
You can display on the print driver, the optional accessory configuration or settings
configured at the control panel such as paper type or size. These settings are displayed on
the [Options] tab. This section explains the procedure using Windows XP as an example.
Important
• For paper size and paper type settings, you must configure them at the control panel beforehand.
Note
• For Windows 2000/Windows XP, only users with administrator’s rights can change the settings. Users
without the rights can only check the contents.
• The applicable items on the print driver can be set to manual operation.
1. From the [Start] menu, click [Printers and Faxes] and then display the properties of the
printer to be used.
2. Click the [Options] tab.
3. Click [Get Information from Printer].
The data of the printer can be displayed on the print driver.
4. Click [OK].
The contents of the [Options] tab will be updated based on the data obtained from the
printer.
Note
• The paper types and sizes set on the control panel will be displayed as [Paper Tray Information].
3
4

20 2 Printing
2Printing
2.1 Printing From the Computer
This section explains the basic flow when printing from application software in Windows
environment.
(The procedure may differ according to the computer or system configuration used.)
Important
• Do not switch off the power of this printer when printing is in progress. It may lead to a paper jam.
1. From the [File] menu of the application software, select [Print].
2. Select this printer as the printer to be used to start printing.
To use the various print features of this printer, display the printer properties dialog
box to configure the settings of the necessary items. For details on each item and how
to configure its settings, refer to the Online Help for the print driver.
Note
• When you print on paper fed from the bypass tray, configure the paper type correctly on the [Bypass
Tray Settings] on the [Tray/Output] tab of the print driver.
Examples of Useful Printing Functions in the Properties Dialog Box
• [Basic] tab: [2 Sided Print], [Multiple-Up], [Poster], [Booklet Creation]
• [Tray/Output] tab: [Transp. Separators]
• [Graphics] tab: [Image Types]
• [Watermarks] tab: [Watermarks]
The features noted above are described in “Features in Brief” in the Setup and Quick
Reference Guide.
For details about each function, refer to the Online Help for the print driver.
Note
• You can set the print features in the properties dialog box from the printer icon in the window displayed
by selecting [Printers and Faxes] (or [Settings] > [Printers] depending on the OS).
There are two ways to display Online
Help for the print driver.
(1) Click [?]. And then, click the item
you want to know more about. The
explanation on the item will be
displayed.
(2) Click [Help].
The [Help] window will be
displayed.
(1)
(2)