Xerox VersaLink C7000 User manual

Xerox®VersaLink®C7000
Color Printer
User Guide

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Document version 1.0: June 2017

Xerox®VersaLink®C7000 Color Printer 3
User Guide
Contents
1 Safety 9
Notices and Safety....................................................................................................................................................... 10
Electrical Safety............................................................................................................................................................. 11
General Guidelines................................................................................................................................................ 11
Power Cord .............................................................................................................................................................. 12
Emergency Power Off.......................................................................................................................................... 12
Operational Safety....................................................................................................................................................... 13
Operational Guidelines ....................................................................................................................................... 13
Ozone Release........................................................................................................................................................ 13
Printer Location ..................................................................................................................................................... 13
Printer Supplies ...................................................................................................................................................... 14
Maintenance Safety .................................................................................................................................................... 15
Printer Symbols.............................................................................................................................................................. 16
Environmental, Health, and Safety Contact Information............................................................................. 18
2 Getting Started 19
Parts of the Printer ....................................................................................................................................................... 20
Front View................................................................................................................................................................ 20
Control Panel .......................................................................................................................................................... 21
Internal Parts.......................................................................................................................................................... 23
Rear View ................................................................................................................................................................. 23
Configurations ....................................................................................................................................................... 24
Power Options................................................................................................................................................................ 25
Powering On the Printer ..................................................................................................................................... 25
Powering Off the Printer..................................................................................................................................... 26
Entering and Exiting Sleep Mode and Low Power Mode ....................................................................... 26
Power Saver............................................................................................................................................................. 27
Accessing the Printer ................................................................................................................................................... 28
Logging In................................................................................................................................................................ 28
Convenience Authentication ............................................................................................................................ 28
Introduction to Apps ................................................................................................................................................... 29
Information Pages ....................................................................................................................................................... 30
Printing Information Pages............................................................................................................................... 30
Configuration Report................................................................................................................................................... 31
Printing the Configuration Report.................................................................................................................. 31
The Embedded Web Server............................................................................................................................... 31
Installation and Setup ................................................................................................................................................ 33
Installation and Setup Overview..................................................................................................................... 33
Selecting a Location for the Printer ............................................................................................................... 33
Connecting the Printer........................................................................................................................................ 34
More Information......................................................................................................................................................... 46

Contents
4 Xerox®VersaLink®C7000 Color Printer
User Guide
3 Xerox®Apps 47
Xerox®App Gallery....................................................................................................................................................... 48
Xerox®App Gallery Overview ........................................................................................................................... 48
Setting up the Xerox®App Gallery................................................................................................................. 48
Accessing the Xerox®App Gallery .................................................................................................................. 50
Installing or Updating an App from the Xerox®App Gallery............................................................... 51
Logging out of your App Gallery Account ................................................................................................... 52
Device................................................................................................................................................................................ 53
Device Overview .................................................................................................................................................... 53
About ......................................................................................................................................................................... 54
Supply Status.......................................................................................................................................................... 55
Billing and Usage Counters............................................................................................................................... 56
Reset to Factory Defaults .................................................................................................................................. 56
Remote Services .................................................................................................................................................... 56
Jobs .................................................................................................................................................................................... 57
Jobs Overview......................................................................................................................................................... 57
Managing Jobs....................................................................................................................................................... 57
Managing Special Job Types............................................................................................................................ 59
Managing Jobs using the Embedded Web Server.................................................................................... 63
USB..................................................................................................................................................................................... 64
USB Overview ......................................................................................................................................................... 64
Printing From a USB Flash Drive ..................................................................................................................... 65
4 Customize and Personalize 67
Customize and Personalize Overview.................................................................................................................... 68
Customizing or Personalizing the Home Screen................................................................................................ 69
Customizing or Personalizing the Apps ................................................................................................................ 70
Customizing or Personalizing the Feature List........................................................................................... 70
Customizing or Personalizing the Entry Screen ......................................................................................... 70
Saving Presets ........................................................................................................................................................ 71
Removing App Customization.......................................................................................................................... 71
Customizing App Default Settings ................................................................................................................. 72
5 Printing 73
Printing Overview.......................................................................................................................................................... 74
Selecting Printing Options ......................................................................................................................................... 75
Print Driver Help .................................................................................................................................................... 75
Windows Printing Options................................................................................................................................. 76
Macintosh Printing Options .............................................................................................................................. 78
UNIX and Linux Printing..................................................................................................................................... 79
Mobile Printing Options...................................................................................................................................... 81
Print Jobs.......................................................................................................................................................................... 83
Managing Jobs....................................................................................................................................................... 83
Printing Special Job Types................................................................................................................................. 84

Contents
Xerox®VersaLink®C7000 Color Printer 5
User Guide
Printing Features........................................................................................................................................................... 88
Selecting Paper Options for Printing.............................................................................................................. 88
Printing on Both Sides of the Paper............................................................................................................... 89
Xerox Black and White........................................................................................................................................ 89
Print Quality ............................................................................................................................................................ 90
Image Options ....................................................................................................................................................... 90
Printing Multiple Pages to a Single Sheet.................................................................................................... 92
Printing Booklets ................................................................................................................................................... 92
Using Special Pages ............................................................................................................................................. 93
Printing Watermarks for Windows ................................................................................................................. 94
Orientation .............................................................................................................................................................. 96
Advanced Tab ........................................................................................................................................................ 97
Using Custom Paper Sizes ......................................................................................................................................... 99
Defining Custom Paper Sizes............................................................................................................................ 99
Printing on Custom Paper Sizes.....................................................................................................................100
6 Paper and Media 101
Paper and Media Overview .....................................................................................................................................102
Supported Paper..........................................................................................................................................................103
Ordering Paper .....................................................................................................................................................103
General Paper Loading Guidelines ...............................................................................................................103
Paper That Can Damage Your Printer.........................................................................................................104
Paper Storage Guidelines.................................................................................................................................104
Supported Paper Types and Weights..........................................................................................................105
Supported Standard Paper Sizes...................................................................................................................106
Supported Standard Paper Sizes for Automatic 2-Sided Printing ....................................................
107
Supported Paper Types and Weights for Automatic 2-Sided Printing ...........................................107
Supported Custom Paper Sizes......................................................................................................................107
Configuring Tray Settings........................................................................................................................................108
Loading Paper ..............................................................................................................................................................109
Loading Paper in Trays 1–4.............................................................................................................................109
Loading Paper in the Bypass Tray ................................................................................................................113
Printing on Special Paper.........................................................................................................................................116
Envelopes ...............................................................................................................................................................116
Labels.......................................................................................................................................................................120

Contents
6 Xerox®VersaLink®C7000 Color Printer
User Guide
7 Maintenance 125
General Precautions...................................................................................................................................................126
Cleaning the Printer ...................................................................................................................................................127
Cleaning the Exterior of the Printer .............................................................................................................127
Cleaning the Interior .........................................................................................................................................127
Supplies...........................................................................................................................................................................132
Consumables ........................................................................................................................................................132
Routine Maintenance Items...........................................................................................................................132
Ordering Supplies................................................................................................................................................136
Toner Cartridges..................................................................................................................................................138
Recycling Supplies...............................................................................................................................................138
Adjustments and Maintenance Procedures......................................................................................................139
Color Registration ...............................................................................................................................................139
Color Calibration .................................................................................................................................................140
Adjusting Paper Registration..........................................................................................................................140
Adjusting the Altitude .......................................................................................................................................142
Managing the Printer ................................................................................................................................................143
Viewing the Meter Reading ............................................................................................................................143
Printing the Billing Summary Report ...........................................................................................................143
Moving the Printer......................................................................................................................................................144
8 Troubleshooting 145
General Troubleshooting .........................................................................................................................................146
Printer Does Not Power On..............................................................................................................................146
Printer Resets or Powers Off Frequently.....................................................................................................147
Printer Does Not Print........................................................................................................................................147
Printing Takes Too Long...................................................................................................................................148
Document Prints From Wrong Tray .............................................................................................................149
Automatic 2-Sided Printing Problems .........................................................................................................149
Printer is Making Unusual Noises..................................................................................................................149
Paper Tray Does Not Close..............................................................................................................................149
Condensation has Formed Inside the Printer...........................................................................................150
Paper Jams ....................................................................................................................................................................151
Locating Paper Jams..........................................................................................................................................151
Minimizing Paper Jams.....................................................................................................................................152
Clearing Paper Jams ..........................................................................................................................................154
Troubleshooting Paper Jams ..........................................................................................................................161
Clearing Jams in the Integrated Office Finisher .....................................................................................163

Contents
Xerox®VersaLink®C7000 Color Printer 7
User Guide
Print-Quality Problems ..............................................................................................................................................166
Controlling Print-Quality...................................................................................................................................166
Paper and Media.................................................................................................................................................167
Solving Print-Quality Problems.......................................................................................................................167
Getting Help..................................................................................................................................................................172
Viewing Warning Messages on the Control Panel..................................................................................172
Viewing Current Errors on the Control Panel............................................................................................172
Using the Integrated Troubleshooting Tools...........................................................................................173
Online Support Assistant..................................................................................................................................174
A Specifications 175
Printer Configurations and Options.....................................................................................................................176
Available Configurations..................................................................................................................................176
Configurations .....................................................................................................................................................176
Features..................................................................................................................................................................176
Options and Upgrades......................................................................................................................................178
Physical Specifications..............................................................................................................................................179
Weights and Dimensions .................................................................................................................................179
Total Space Requirements...............................................................................................................................181
Environmental Specifications.................................................................................................................................183
Temperature.........................................................................................................................................................183
Relative Humidity ...............................................................................................................................................183
Elevation.................................................................................................................................................................183
Electrical Specifications............................................................................................................................................184
Power Consumption...........................................................................................................................................184
Power Supply Voltage and Frequency ........................................................................................................184
ENERGY STAR Qualified Product...................................................................................................................184
Recycling Supplies...............................................................................................................................................185
Performance Specifications ....................................................................................................................................186
Print Speed ............................................................................................................................................................186

Contents
8 Xerox®VersaLink®C7000 Color Printer
User Guide
B Regulatory Information 187
Basic Regulations........................................................................................................................................................188
ENERGY STAR.......................................................................................................................................................188
Power Consumption and Activation Time.................................................................................................188
Default Power Saver Settings.........................................................................................................................189
Environmental Benefits of Duplex Printing...............................................................................................189
Paper Types...........................................................................................................................................................189
Regulatory Information for 2.4 GHz Wireless Network Adapter ......................................................190
United States FCC Regulations......................................................................................................................190
Canada....................................................................................................................................................................191
Certifications in Europe ....................................................................................................................................191
Eurasian Economic Community Certification ..........................................................................................192
Germany.................................................................................................................................................................193
Turkey RoHS Regulation...................................................................................................................................193
Safety Certification....................................................................................................................................................194
Material Safety Data Sheets ..................................................................................................................................195
C Recycling and Disposal 197
All Countries..................................................................................................................................................................198
North America..............................................................................................................................................................199
European Union...........................................................................................................................................................200
Domestic/Household Environment ..............................................................................................................200
Professional/Business Environment .............................................................................................................200
Collection and Disposal of Equipment and Batteries............................................................................201
Battery Symbol Note .........................................................................................................................................201
Battery Removal..................................................................................................................................................201
Other Countries............................................................................................................................................................202

Xerox®VersaLink®C7000 Color Printer 9
User Guide
This chapter includes:
•Notices and Safety.......................................................................................................................................................... 10
•Electrical Safety ................................................................................................................................................................ 11
•Operational Safety .......................................................................................................................................................... 13
•Maintenance Safety ....................................................................................................................................................... 15
•Printer Symbols................................................................................................................................................................. 16
•Environmental, Health, and Safety Contact Information ................................................................................ 18
Your printer and the recommended supplies have been designed and tested to meet strict safety
requirements. Attention to the following information ensures the continued safe operation of your Xerox
printer.
1
Safety

Safety
10 Xerox®VersaLink®C7000 Color Printer
User Guide
Notices and Safety
Read the following instructions carefully before operating your printer. Refer to these instructions to
ensure the continued safe operation of your printer.
Your Xerox®printer and supplies are designed and tested to meet strict safety requirements. These
include safety agency evaluation and certification, and compliance with electromagnetic regulations
and established environmental standards.
The safety and environment testing and performance of this product have been verified using Xerox®
materials only.
Note: Unauthorized alterations, which can include the addition of new functions or connection of
external devices, can affect the product certification. For more information, contact your Xerox
representative.

Safety
Xerox®VersaLink®C7000 Color Printer 11
User Guide
Electrical Safety
This section includes:
•General Guidelines........................................................................................................................................................... 11
•Power Cord ......................................................................................................................................................................... 11
•Emergency Power Off..................................................................................................................................................... 12
General Guidelines
WARNINGS:
•Do not push objects into slots or openings on the printer. Touching a voltage point or
shorting out a part could result in fire or electric shock.
•Do not remove the covers or guards that are fastened with screws unless you are installing
optional equipment and are instructed to do so. Power off the printer when performing
these installations. Disconnect the power cord when removing covers and guards for
installing optional equipment. Except for user-installable options, there are no parts that
you can maintain or service behind these covers.
The following are hazards to your safety:
•The power cord is damaged or frayed.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•The printer emits smoke, or the surface is unusually hot.
•The printer emits unusual noise or odors.
•The printer causes a circuit breaker, fuse, or other safety device to activate.
If any of these conditions occur, do the following:
1. Power off the printer immediately.
2. Disconnect the power cord from the electrical outlet.
3. Call an authorized service representative.

Safety
12 Xerox®VersaLink®C7000 Color Printer
User Guide
Power Cord
Use the power cord supplied with your printer.
•Plug the power cord directly into a properly grounded electrical outlet. Ensure that each end of the
cord is connected securely. If you do not know if an outlet is grounded, ask an electrician to check
the outlet.
WARNING: To avoid risk of fire or electrical shock, do not use extension cords, power strips, or
power plugs for more than 90 days. When a permanent outlet receptacle cannot be installed,
use only one factory-assembled extension cord of the appropriate gauge for each printer or
multifunction printer. Always adhere to national and local building, fire, and electrical codes
regarding length of cord, conductor size, grounding, and protection.
•Do not use a ground adapter plug to connect the printer to an electrical outlet that does not have a
ground connection terminal.
•Verify that the printer is plugged into an outlet that is providing the correct voltage and power.
Review the electrical specification of the printer with an electrician if necessary.
•Do not place the printer in an area where people can step on the power cord.
•Do not place objects on the power cord.
•If the power cord becomes frayed or worn, replace it.
•To avoid electrical shock and damage to the cord, grasp the plug when unplugging the power cord.
The power cord is attached to the printer as a plug-in device on the back of the printer. If it is necessary
to disconnect all electrical power from the printer, disconnect the power cord from the electrical outlet.
Emergency Power Off
If any of the following conditions occur, power off the printer immediately and disconnect the power
cord from the electrical outlet. Contact an authorized Xerox service representative to correct the
problem if:
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the printer.
•The printer is exposed to water.
•Any part of the printer is damaged.

Safety
Xerox®VersaLink®C7000 Color Printer 13
User Guide
Operational Safety
Your printer and supplies were designed and tested to meet strict safety requirements. These include
safety agency examination, approval, and compliance with established environmental standards.
Your attention to the following safety guidelines helps to ensure the continued, safe operation of your
printer.
Operational Guidelines
•Do not remove any trays while the printer is printing.
•Do not open the doors when the printer is printing.
•Do not move the printer while is printing.
•Keep hands, hair, neckties, and so on away from the exit and feed rollers.
•Covers, which require tools for removal, protect the hazard areas within the printer. Do not remove
the protective covers.
•Do not override any electrical or mechanical interlock devices.
•Do not attempt to remove paper that is jammed deeply inside the product. Switch off the product
promptly and contact your local Xerox representative.
WARNING: The metallic surfaces in the fuser area are hot. Always use caution when removing
paper jams from this area and avoid touching any metallic surfaces.
Ozone Release
This printer produces ozone during normal operation. The amount of ozone produced is dependent on
copy volume. Ozone is heavier than air and is not produced in amounts large enough to harm anyone.
Install the printer in a well-ventilated room.
For more information in the United States and Canada, go to www.xerox.com/environment. In other
markets, please contact your local Xerox representative or go to www.xerox.com/environment_europe.
Printer Location
•Place the printer on a level, solid, non-vibrating surface with adequate strength to hold its weight.
To find the weight for your printer configuration, refer to Physical Specifications on page 179.
•Do not block or cover the slots or openings on the printer. These openings are provided for
ventilation and to prevent overheating of the printer.
•Place the printer in an area where there is adequate space for operation and servicing.
•Place the printer in a dust-free area.
•Do not store or operate the printer in an extremely hot, cold, or humid environment.
•Do not place the printer near a heat source.

Safety
14 Xerox®VersaLink®C7000 Color Printer
User Guide
•Do not place the printer in direct sunlight to avoid exposure to light-sensitive components.
•Do not place the printer where it is directly exposed to the cold air flow from an air conditioning
system.
•Do not place the printer in locations susceptible to vibrations.
•For optimum performance, use the printer at the elevations specified in Elevation.
Printer Supplies
•Use the supplies designed for your printer. The use of unsuitable materials can cause poor
performance and a possible safety hazard.
•Follow all warnings and instructions marked on, or supplied with, the product, options, and supplies.
•Store all consumables in accordance with the instructions given on the package or container.
•Keep all consumables away from the reach of children.
•Never throw toner, toner cartridges, drum cartridges, or waste cartridges into an open flame.
•When handling cartridges, for example toner and such, avoid skin or eye contact. Eye contact can
cause irritation and inflammation. Do not attempt to disassemble the cartridge, which can increase
the risk of skin or eye contact.
CAUTION: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service
Agreement, and Total Satisfaction Guarantee do not cover damage, malfunction, or
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies
not specified for this printer. The Total Satisfaction Guarantee is available in the United States
and Canada. Coverage could vary outside these areas. Please contact your Xerox
representative for details.

Safety
Xerox®VersaLink®C7000 Color Printer 15
User Guide
Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the documentation
supplied with your printer.
•Clean the device with a dry lint-free cloth only.
•Do not burn any consumables or routine maintenance items. For information on Xerox®supplies
recycling programs, go to www.xerox.com/gwa.
WARNING: Do not use aerosol cleaners. Aerosol cleaners can be explosive or flammable
when used on electromechanical equipment.
When installing the device in a hallway or similar restricted area, additional space requirements can
apply. Ensure that you comply with all workspace safety regulations, building codes, and fire codes for
your area.

Safety
16 Xerox®VersaLink®C7000 Color Printer
User Guide
Printer Symbols
Symbol Description
Warning:
Indicates a serious hazard that can result in death or serious injury if not avoided.
Hot Warning:
Hot surface on or in the printer. Use caution to avoid personal injury.
Warning: Moving parts. To avoid personal injury, use caution.
Caution:
Indicates a mandatory action to take in order to avoid damage to the property.
Caution:
To avoid damage to the property, be careful not to spill toner when handling the waste
cartridge.
Do not touch the part or area of the printer.
Do not expose the drum cartridges to direct sunlight.
Do not burn the toner cartridges.
Do not burn the waste cartridge.
Do not burn the drum cartridges.

Safety
Xerox®VersaLink®C7000 Color Printer 17
User Guide
Symbol Description
Do not use paper attached with staples or any form of binding clip.
Do not use folded, creased, curled, or wrinkled paper.
Do not use inkjet paper.
Do not use transparencies or overhead projector sheets.
Do not reload paper previously printed on or used.
Do not copy money, revenue stamps, or postage stamps.
For details about all the printer symbols that appear on your printer, refer to the Printer Symbols guide at
www.xerox.com/office/VLC7000docs.

Safety
18 Xerox®VersaLink®C7000 Color Printer
User Guide
Environmental, Health, and Safety Contact
Information
For more information on Environment, Health, and Safety in relation to this Xerox product and supplies,
contact the following customer help lines:
United States and Canada: 1-800-ASK-XEROX (1-800-275-9376)
Europe: [phone]
For product safety information in the United States and Canada, go to www.xerox.com/environment.
For product safety information in Europe, go to www.xerox.com/environment_europe.

Xerox®VersaLink®C7000 Color Printer 19
User Guide
This chapter includes:
•Parts of the Printer........................................................................................................................................................... 20
•Power Options ................................................................................................................................................................... 25
•Accessing the Printer....................................................................................................................................................... 28
•Introduction to Apps....................................................................................................................................................... 29
•Information Pages........................................................................................................................................................... 30
•Configuration Report...................................................................................................................................................... 31
•Installation and Setup ................................................................................................................................................... 33
•More Information............................................................................................................................................................ 46
2
Getting Started

Getting Started
20 Xerox®VersaLink®C7000 Color Printer
User Guide
Parts of the Printer
This section includes:
•Front View........................................................................................................................................................................... 20
•Control Panel ..................................................................................................................................................................... 20
•Internal Parts..................................................................................................................................................................... 23
•Rear View ............................................................................................................................................................................ 23
•Configurations .................................................................................................................................................................. 24
Front View
1. Paper Trays. Configurations vary from 1 to 4 trays
2. USB Port
3. Control Panel
4. Paper Output
5. Front Door