Xerox B410 User manual

VERSION 1.0
JUNE 2023
702P08978
Xerox®B410 Printer
User Guide

© 2023 Xerox Corporation. All rights reserved. Xerox®is a trademark of Xerox Corporation in the United States and/
or other co ntries.
Adobe®, Adobe PDF logo, Flash®, and PostScript®are trademarks or registered trademarks of Adobe Systems, Inc.
Apple®, Bonjo r®, iPad®, iPhone®, iPod®, iPod to ch®, AirPrint®and the AirPrint Logo®, Mac®, macOS®, and
Macintosh®are trademarks or registered trademarks of Apple Inc. in the U.S. and other co ntries.
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PCL®is a registered trademark of Hewlett-Packard Corporation in the United States and/or other co ntries.
IBM®and AIX®are registered trademarks of International B siness Machines Corporation in the United States and/
or other co ntries.
Microsoft®, Windows®, and Windows Server®are registered trademarks of Microsoft Corporation in the United
States and other co ntries.
Mopria is a trademark of the Mopria Alliance.
UNIX®is a trademark in the United States and other co ntries, licensed excl sively thro gh X/ Open Company
Limited.
Lin x®is a registered trademark of Lin s Torvalds.
Wi-Fi CERTIFIED Wi-Fi Direct®is a trademark of the Wi-Fi Alliance.
BR38805

Xerox®B410 Printer User G ide 3
Contents
Safety..................................................................................................................................................9
Notices and Safety........................................................................................................................10
Conventions.................................................................................................................................11
Prod ct Statements ................................................................................................................11
Electrical Safety ............................................................................................................................15
General G idelines..................................................................................................................15
Power Cord............................................................................................................................15
Emergency Power Off..............................................................................................................16
Battery Safety........................................................................................................................16
Operational Safety ........................................................................................................................17
Operational G idelines ............................................................................................................17
Printer Location......................................................................................................................17
Printer S pplies ......................................................................................................................18
Cons mable Information.........................................................................................................18
Maintenance Safety ......................................................................................................................19
Environmental, Health and Safety Contact Information. . . ... . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 20
Prod ct Symbols ...........................................................................................................................21
Learn Abo t the Printer.........................................................................................................................25
Finding Information Abo t the Printer...............................................................................................26
Finding the Printer Serial N mber.....................................................................................................28
Printer Config rations ....................................................................................................................29
Removing the Internal Packaging Materials. . .. . .. .. . .. . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . . 30
Using the Control Panel..................................................................................................................32
Understanding the Stat s of the Indicator Light .. . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . ... . . . .... . ...... . ..... . . .... . . .. 33
Selecting Paper.............................................................................................................................34
Paper G idelines.....................................................................................................................34
Paper Characteristics...............................................................................................................34
Unacceptable Paper................................................................................................................35
Storing Paper.........................................................................................................................35
Selecting Preprinted Forms and Letterhead. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 36
S pported Paper Sizes .............................................................................................................36
S pported Paper Types............................................................................................................38
S pported Paper Weights.........................................................................................................39
Set p, Install, and Config re .................................................................................................................41
Selecting a Location for the Printer...................................................................................................42
Attaching Cables...........................................................................................................................44
Xerox®Easy Assist App...................................................................................................................45
Installing the Xerox®Easy Assist App..........................................................................................46
Connecting to the Xerox Easy Assist App for Installed Printers .. . .... . . . ... . . .... . . ...... . ..... . . .... . . .... . . ..... . .... 47
Adding M ltiple Printers to the Xerox Easy Assist App . . ... . . . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . ... . . . .... . .... 48
Setting p and Using the Home Screen Applications. . .. . .. . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . 49

4Xerox®B410 Printer User G ide
Using the Home Screen ...........................................................................................................49
C stomizing the Home Screen ..................................................................................................50
Using Display C stomization ....................................................................................................51
Setting p Device Q otas.........................................................................................................51
Managing Bookmarks..............................................................................................................52
Managing Contacts ................................................................................................................53
Setting p and Using the Accessibility Feat res. . . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . 54
Activating Voice G idance........................................................................................................54
Deactivating Voice G idance....................................................................................................54
Navigating the Screen Using Gest res........................................................................................54
Using the On-screen Keyboard..................................................................................................55
Enabling Magnification mode...................................................................................................56
Adj sting the Defa lt Headphone Vol me... . ..... . . .... . . ... . . . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . ... . . . .... . . ... 56
Adj sting the Defa lt Internal Speaker Vol me . ..... . . .... . . .... . . .... . . ..... . . .... . . .... . . .... . . ..... . . ..... . . .... . . .... . 56
Loading Paper and Specialty Media ..................................................................................................57
Setting the Paper Size and Type ................................................................................................57
Config ring Universal Paper Settings..........................................................................................57
Loading the Tray ....................................................................................................................57
Loading the m ltip rpose feeder...............................................................................................60
Linking trays ..........................................................................................................................63
Installing and Updating Software, Drivers, and Firmware.... . ...... . . .... . . ... . . . .... . . ..... . . .... . . .... . . .... . . ..... . . ..... . . 65
Installing the Printer Software...................................................................................................65
Adding Printers to a Comp ter..................................................................................................65
Updating Firmware.................................................................................................................66
Exporting or Importing a Config ration File. . . .. . .. . .. . . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 67
Adding Available Options in the Print Driver. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. 67
Installing Hardware Options............................................................................................................68
Installing Optional Trays.................................................................................................................69
Networking ..................................................................................................................................70
Connecting the Printer to a Wi-Fi Network. . . ... . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . .... . . ..... . . ..... . . .... 70
Connecting the Printer to a Wireless Network Using Wi-Fi Protected Set p (WPS). . . ..... . ...... . .... . . . ... . . ... 70
Config ring Wi–Fi Direct..........................................................................................................71
Connecting a Mobile Device to the Printer... . ..... . . .... . . .... . . ..... . ...... . .... . . . ... . . . .... . ...... . ..... . . .... . . .... . . ... 71
Connecting a Comp ter to the Printer ........................................................................................72
Deactivating the Wi-Fi Network.................................................................................................72
Checking the Printer Connectivity ..............................................................................................72
Sec re the Printer.................................................................................................................................73
Locating the Sec rity Slot ...............................................................................................................74
Erasing Printer Memory ..................................................................................................................75
Erasing Printer Storage Drive ...........................................................................................................76
Restoring Factory Defa lt Settings....................................................................................................77
Print ..................................................................................................................................................79
Printing from a Comp ter ...............................................................................................................80
Printing From a Mobile Device .........................................................................................................81
Contents

Xerox®B410 Printer User G ide 5
Printing from a Mobile Device Using Mopria™Print Service..............................................................81
Printing from a Mobile Device sing AirPrint®...............................................................................81
Printing from a Mobile Device sing Wi-Fi Direct®.........................................................................81
Printing from a Flash Drive..............................................................................................................82
S pported Flash Drives and File Types...............................................................................................83
Flash Drives...........................................................................................................................83
File Types..............................................................................................................................83
Config ring Confidential Jobs (Sec re Print) .. . . .... . . .... . . ..... . ...... . . .... . . ... . . . .... . ...... . . .... . . .... . . .... . . ..... . . ..... . . 84
Printing Confidential and Other Held Jobs. .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . 85
For Windows Users..................................................................................................................85
For Macintosh Users................................................................................................................85
Printing a Font Sample List..............................................................................................................86
Placing Separator Sheets Between Copies . .. . .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . .. . . .. . 87
Canceling a Print Job .....................................................................................................................88
Adj sting Toner Darkness................................................................................................................89
Use Printer Men s................................................................................................................................91
Men Map...................................................................................................................................92
Device.........................................................................................................................................93
Preferences............................................................................................................................93
Eco-Mode..............................................................................................................................94
Remote Operator Panel............................................................................................................95
Notifications..........................................................................................................................95
Power Management................................................................................................................97
Anonymo s Data Collection .....................................................................................................98
Accessibility...........................................................................................................................99
Restore Factory Defa lts ..........................................................................................................99
Maintenance.......................................................................................................................100
Home Screen C stomization...................................................................................................103
Abo t this Printer..................................................................................................................103
Print..........................................................................................................................................105
Layo t................................................................................................................................105
Set p .................................................................................................................................106
Q ality ...............................................................................................................................107
Job Acco nting ....................................................................................................................108
PDF....................................................................................................................................109
PostScript............................................................................................................................110
PCL....................................................................................................................................110
Image................................................................................................................................112
Paper........................................................................................................................................113
Tray Config ration................................................................................................................113
Media Config ration.............................................................................................................113
USB Drive ..................................................................................................................................115
Flash Drive Print ...................................................................................................................115
Network/Ports.............................................................................................................................117
Network Overview.................................................................................................................117
Contents

6Xerox®B410 Printer User G ide
Wireless..............................................................................................................................118
Wi-Fi Direct .........................................................................................................................120
AirPrint ...............................................................................................................................121
Mobile Services Management.................................................................................................122
Ethernet..............................................................................................................................122
TCP/IP................................................................................................................................124
SNMP.................................................................................................................................126
IPSec..................................................................................................................................128
802.1x................................................................................................................................129
LPD Config ration ................................................................................................................130
HTTP/FTP Settings................................................................................................................131
ThinPrint.............................................................................................................................131
USB ...................................................................................................................................132
Restrict External Network Access..............................................................................................133
Universal Print......................................................................................................................133
Sec rity.....................................................................................................................................136
Login Methods.....................................................................................................................136
Certificate Management........................................................................................................140
Sched le USB Devices ...........................................................................................................141
Sec rity A dit Log.................................................................................................................141
Login Restrictions..................................................................................................................144
Confidential Print Set p.........................................................................................................144
Disk Encryption ....................................................................................................................145
Erase Temporary Data Files ....................................................................................................145
Sol tions LDAP Settings.........................................................................................................146
Miscellaneo s ......................................................................................................................146
Reports......................................................................................................................................148
Men Settings Page..............................................................................................................148
Device................................................................................................................................148
Print...................................................................................................................................148
Network..............................................................................................................................149
S pplies Plan..............................................................................................................................150
Plan Activation.....................................................................................................................150
Plan Conversion....................................................................................................................150
S bscription Service ..............................................................................................................150
Tro bleshooting..........................................................................................................................151
Printing the Men Settings Page ....................................................................................................152
Maintenance.....................................................................................................................................153
Checking the Stat s of Parts and S pplies.. . . .... . . .... . . .... . . ..... . . ..... . . ... . . . ... . . . .... . . ..... . . .... . . .... . . .... . . ...... . .. 154
Config ring S pply Notifications....................................................................................................155
Setting p E-mail Alerts ................................................................................................................156
Viewing Reports..........................................................................................................................157
Ordering S pplies........................................................................................................................158
Using Gen ine Xerox S pplies.................................................................................................158
Replacing Parts and S pplies .........................................................................................................159
Replacing the Toner Cartridge.................................................................................................159
Contents

Xerox®B410 Printer User G ide 7
Replacing the Imaging Unit....................................................................................................160
Replacing the Tray................................................................................................................162
Resetting the S pply Usage Co nters.......................................................................................163
Cleaning Printer Parts...................................................................................................................164
Cleaning the Printer ..............................................................................................................164
Cleaning the To ch Screen .....................................................................................................164
Cleaning the Feed Rolls..........................................................................................................164
Saving Energy and Paper ..............................................................................................................166
Config ring Power Save Mode Settings. ...... . ..... . . .... . . .... . . ..... . ..... . . .... . . .... . . ..... . ...... . ..... . . .... . . .... . . . 166
Adj sting the Brightness of the Display . ..... . ...... . ..... . . ... . . . .... . ...... . ..... . . .... . . .... . . ..... . ...... . .... . . . ... . . . 166
Conserving S pplies ..............................................................................................................166
Moving the Printer to Another Location .. . ..... . . .... . . .... . . ..... . ...... . . .... . . .... . . .... . . ..... . . .... . . .... . . .... . . ..... . . ..... 167
Tro bleshooting.................................................................................................................................169
Print Q ality Problems..................................................................................................................170
Printing Problems ........................................................................................................................171
Print Q ality is Poor...............................................................................................................171
Print Jobs do not Print............................................................................................................203
Confidential and other held doc ments do not print ... . ...... . . .... . . ... . . . .... . ...... . . .... . . .... . . .... . . ..... . . ..... 204
Job Prints from the Wrong Tray or on the Wrong Paper..... . . . ... . . ..... . ...... . ..... . . .... . . .... . . ..... . ..... . . . ... . . 206
Slow Printing........................................................................................................................207
The Printer is not Responding ........................................................................................................210
Unable to read flash drive.............................................................................................................212
Enabling the USB port..................................................................................................................214
Clearing Jams.............................................................................................................................215
Avoiding Jams......................................................................................................................215
Identifying Jam Locations......................................................................................................216
Paper Jam in Door A .............................................................................................................217
Paper Jam in Door B..............................................................................................................220
Paper jam in the m ltip rpose feeder.......................................................................................220
Paper jam in trays.................................................................................................................221
Paper jam in the d plex nit...................................................................................................222
Network Connection Problems.......................................................................................................224
Cannot open Embedded Web Server........................................................................................224
Cannot Connect the Printer to the Wi-Fi Network.... . . ... . . . ... . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . . ... 225
Hardware options problems ..........................................................................................................227
Cannot detect internal option.................................................................................................227
Internal sol tions port does not operate correctly .... . . .... . . ..... . . .... . . . ... . . .... . . ...... . ..... . . .... . . .... . . ..... . .. 229
Parallel or serial interface card does not operate correctly.. . . .... . . ..... . ...... . ..... . . .... . . .... . . ..... . ..... . . .... . . 230
Defective flash detected ........................................................................................................230
Not eno gh free space in flash memory for reso rces .. . . . ... . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . . ... 230
Iss es with S pplies.....................................................................................................................231
Replace Cartridge Printer Region Mismatch .. . ..... . ...... . ..... . . ... . . . .... . . ..... . ..... . . .... . . .... . . ..... . ...... . . ... . . 231
Non-Xerox S pplies...............................................................................................................232
Paper Feed Problems....................................................................................................................233
Envelope Seals when Printing..................................................................................................233
Contents

8Xerox®B410 Printer User G ide
Collated Printing does not Work...............................................................................................234
Tray linking does not work......................................................................................................235
Paper Freq ently Jams...........................................................................................................236
Jammed Pages are not Reprinted ............................................................................................237
Contacting C stomer S pport........................................................................................................238
Reg latory Information.......................................................................................................................239
Basic Reg lations ........................................................................................................................240
United States FCC Reg lations................................................................................................240
Reg latory Information for 2.4-GHz and 5-GHz Wireless Network Adapters .. .... . . .... . . ..... . . ..... . . ... . . . ... 240
Laser Notice ........................................................................................................................241
Canada...............................................................................................................................241
E ropean Union and E ropean Economic Area Compliance.. . ..... . . .... . . ... . . . .... . . ..... . . .... . . .... . . .... . . ..... 242
ENERGY STAR......................................................................................................................243
E rasian Economic Comm nity Certification.. . . .... . . .... . . ..... . . .... . . . ... . . .... . . ..... . . ..... . . .... . . .... . . .... . . ..... 245
Germany.............................................................................................................................245
T rkey RoHS Reg lation .........................................................................................................246
Ukraine RoHS Compliance......................................................................................................246
Safety Certification......................................................................................................................247
Material Safety Data Sheets..........................................................................................................248
Recycling and Disposal........................................................................................................................249
All Co ntries...............................................................................................................................250
Battery Removal...................................................................................................................250
North America............................................................................................................................251
E ropean Union..........................................................................................................................252
Disposal O tside of the E ropean Union. . . ..... . . ..... . . .... . . .... . . .... . . ..... . . .... . . . ... . . .... . . ..... . . ..... . . .... . . ... 252
Other Co ntries...........................................................................................................................253
Contents

Xerox®B410 Printer User G ide 9
Safety
This chapter contains:
Notices and Safety...............................................................................................................................10
Conventions........................................................................................................................................11
Electrical Safety...................................................................................................................................15
Operational Safety...............................................................................................................................17
Maintenance Safety.............................................................................................................................19
Environmental, Health and Safety Contact Information . . . .. . .. . . .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . .. . .. . .. .. . .. . .. . .. . .. .. . . 20
Prod ct Symbols..................................................................................................................................21
Yo r printer and the recommended s pplies have been designed and tested to meet strict safety req irements.
Attention to the following information ens res the contin ed safe operation of yo r Xerox printer.

Notices and Safety
Read the following instr ctions caref lly before operating yo r printer. Refer to these instr ctions to ens re the
contin ed safe operation of yo r printer.
Yo r Xerox®printer and s pplies are designed and tested to meet strict safety req irements. These incl de safety
agency eval ation and certification, and compliance with electromagnetic reg lations and established
environmental standards.
The safety and environment testing and performance of this prod ct have been verified sing Xerox®materials
only.
Note: Una thorized alterations, which can incl de the addition of new f nctions or connection of external
devices, can affect the prod ct certification. For more information, contact yo r Xerox representative.
10 Xerox®B410 Printer User G ide
Safety