Xerox 6100BD - Phaser Color Laser Printer Parts list manual

Xerox Document Services Platform Series
Common Controller
System Guide
701P42230
Version 4.1
August, 2004

Xerox Corporation
Global Knowledge and Language Services
800 Phillips Road
Building 845-17S
Webster, New York 14580
USA
© 2004
Copyright protection claimed includes all forms and matters of copyrighted
material and information now allowed by statutory or judicial law hereinafter
granted including without limitation, material generated from the software
programs that are displayed on the screen such as styles, templates, icons,
screen displays, looks, and so on.
Printed in the U.S.A., U.K., and France.
Copyright by Xerox Corporation. All rights reserved.
XEROX, XEROX Europe, and XEROX Canada Limited, The Document Company,
the stylized X, and all names identifying numbers used in connection with Xerox
products mentioned in this publication are trademarks of XEROX
CORPORATION. All non-Xerox brands and product names are trademarks or
registered trademarks of their respective companies. Other company trademarks
are also acknowledged.
This product includes software developed by the Apache Software Foundation
(http://www.apache.org/). SWOP is a registered trademark of SWOP, Inc.
While the information in this Guide is correct at the time of this publication, Xerox
reserves the right at any time to change the information without notice. Changes
are made periodically to this document. Changes and technical updates will be
added in subsequent editions.

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Table of Contents
Introduction
About this guide ................................................................................................................... i
Contents .............................................................................................................................. i
Conventions........................................................................................................................ ii
Customer support .............................................................................................................. ii
1 Gateway and Network Configuration
SNMP gateway configuration ..........................................................................................1-2
Additional features supported in SNMP..............................................................1-2
Changing attributes support................................................................................1-3
SNMP MIB support .............................................................................................1-3
Automatic Meter Reading (AMR) support ..........................................................1-5
Localization of text and units of measure ...........................................................1-6
SNMP configuration variables .........................................................................................1-7
Local User Interface (LUI) mapping to MIB ........................................................1-7
Printer and job messages......................................................................1-8
AppleTalk gateway configuration.......................................................................1-8
Queue server options .........................................................................................1-8
NetWare gateway configuration.........................................................................1-8
LPD gateway configuration.................................................................................1-9
Network configuration settings ........................................................................................1-9
IP configuration...................................................................................................1-9
Dynamic Host Config Protocol (DHCP) .................................................1-9
Name services ..................................................................................................1-10
Windows Internet Name Service (WINS).............................................1-10
Domain Name Service (DNS)..............................................................1-10
Network Information Services (NIS/NIS+) ...........................................1-10
Active Directory Service (ADS).........................................................................1-11
Network filing configuration...............................................................................1-11
LP/LPR compatibility with DocuSP ...................................................................1-11
NPS lp-o and lpr-c ...............................................................................1-11
Ethernet connection speed ...............................................................................1-13
Restore network factory settings ......................................................................1-13
2 Backup and Restore
System and Configuration backup and restore ...............................................................2-1

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When to restore a Configuration.........................................................................2-2
When to restore a System ..................................................................................2-2
Configuration Backup ......................................................................................................2-3
Restore Configuration......................................................................................................2-4
Full System Backup .........................................................................................................2-4
Additional backup information .........................................................................................2-5
Backup and Restore Tray Mapping .................................................................................2-5
Frequently asked questions.............................................................................................2-6
DocuSP Emergency Recovery Utility (DSPERU) ............................................................2-8
DSPERU limitations............................................................................................2-8
Required levels of expertise ...............................................................................2-9
Installing DSPERU on your DocuSP controller...................................................2-9
Backup procedure - DSPERU ..........................................................................2-10
Testing the backup tape ...................................................................................2-11
Recovery procedure - DSPERU .......................................................................2-12
Backup and recovery caveats - DSPERU ........................................................2-13
Troubleshooting................................................................................................2-14
Activity logging.....................................................................................2-14
Checking the tape drive .......................................................................2-15
Resource Backup and Restore (RBR) utility..................................................................2-17
Procedure for backing up and restoring resources...........................................2-17
Helpful hints for using RBR...............................................................................2-18
Sample resource backup and restore scripts ...................................................2-19
Sample backup script ..........................................................................2-19
Sample resource restore script............................................................2-20
3 Security and Network Setup
System supplied security profiles ....................................................................................3-1
Creating user-defined profiles.............................................................................3-3
Setting the current and default profiles...............................................................3-3
Account management......................................................................................................3-3
Local users and groups ......................................................................................3-3
Default user groups and user accounts ..............................................................3-4
Creating user accounts.......................................................................................3-4
Group authorization ............................................................................................3-5
Password security requirements.........................................................................3-5
Changing individual passwords ..........................................................................3-6
Accessing DocuSP through ADS ....................................................................................3-6
Limiting access using the IP filter ....................................................................................3-6
Print command line client from remote system................................................................3-7
Secure Socket Layer .......................................................................................................3-7
Digital Certificates...............................................................................................3-8
User level changes .............................................................................................3-9

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Solaris file permissions .......................................................................................3-9
Network and name service changes...................................................................3-9
Disabling secure name service databases ............................................3-9
Multicast routing disabled ....................................................................3-10
Sendmail daemon secured ..................................................................3-10
Network parameters secured...............................................................3-10
Executable stacks disabled .................................................................3-10
NFS port monitor restricted..................................................................3-10
Remote CDE login disabled.................................................................3-10
DocuSP router capabilities disabled ....................................................3-11
Security warning banners ....................................................................3-11
Disabling LP anonymous printing ........................................................3-11
Remote shell internet service ..............................................................3-11
enable-ftp and disable-ftp scripts.........................................................3-11
Roles and responsibilities ..............................................................................................3-12
Xerox responsibilities........................................................................................3-12
Customer responsibilities..................................................................................3-12
Security tips ...................................................................................................................3-13
Configure for xrxuser ........................................................................................3-13
Document and backup......................................................................................3-14
Online Help for security ....................................................................................3-14
4 Printing
Printing workflow options.................................................................................................4-1
First In/First Out (FIFO) printing..........................................................................4-1
Resource based scheduling ...............................................................................4-2
Multiple job submission ...................................................................................................4-2
Parallel RIP processing ...................................................................................................4-3
ASCII and PCL printing utilities .......................................................................................4-3
ASCII and the PS or PCL decomposers.............................................................4-3
setpclcontrol utility .................................................................................4-4
setlp/lprcopycount utility.........................................................................4-4
LP/LPR compatibility with DocuSP..................................................................................4-5
NPS lp-o and lpr-c ..............................................................................................4-5
Highlight color programming in ASCII job ticket ..............................................................4-6
Resource based scheduling for NPS color......................................................................4-7
Socket gateway configuration utility: setVPSoption.........................................................4-8
TIFF files..........................................................................................................................4-9
GetTIFF and GetForm ........................................................................................4-9
TIFF orientation ..................................................................................................4-9
Supported TIFF tags............................................................................4-10

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Administration page controls .........................................................................................4-11
Performance considerations..........................................................................................4-12
Using VIPP ....................................................................................................................4-12
Repository management ...............................................................................................4-13
Save job options ...............................................................................................4-13
Scan to digital input on DT 100/120..................................................................4-14
Copy input for multiple page TIFF files .............................................................4-14
RIP input ...........................................................................................................4-14
Copy/move/delete saved jobs...........................................................................4-15
Copying and saving jobs to CD ........................................................................4-15
Saving custom templates..................................................................................4-16
Job previewing and editing ............................................................................................4-16
Editing thumbnails ............................................................................................4-16
Using the PDF editor ........................................................................................4-17
Paper trays ....................................................................................................................4-17
Printing hints..................................................................................................................4-17
5 Finishing
Subset finishing ...............................................................................................................5-1
Creating jobs to use subset finishing..................................................................5-2
Subset offset (Page Level Jog)...........................................................................5-2
PCL offset/separator/subset finishing command ................................................5-3
PCL Offset Stacking ..............................................................................5-3
Using the PCL Separator.......................................................................5-3
PCL paper source command...........................................................................................5-4
Tray mapping...................................................................................................................5-4
Mapping trays to media ......................................................................................5-4
Backup and restore of tray settings ....................................................................5-5
Stacking order .................................................................................................................5-6
Mixed stacking .................................................................................................................5-6
Additional finishing information ........................................................................................5-6
6 Fonts
How to choose fonts ........................................................................................................6-1
Fonts................................................................................................................................6-1
Downloading fonts from the network ..................................................................6-2
Resident fonts.....................................................................................................6-2
PostScript resident fonts........................................................................6-2
PCL resident fonts .................................................................................6-5
Non-resident fonts ..............................................................................................6-6
Downloaded fonts ..................................................................................6-6
Optional or soft fonts..............................................................................6-7
Font substitution .................................................................................................6-7

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PostScript fonts......................................................................................6-7
PCL 5e fonts ..........................................................................................6-7
7 Accounting and Billing
Accounting.......................................................................................................................7-1
Auto exporting accounting log ............................................................................7-1
Accounting exported values................................................................................7-1
Accounting file fields ...........................................................................................7-2
Job Notes window ...........................................................................................................7-8
Billing ...............................................................................................................................7-8
Billable events.....................................................................................................7-8
Billing meters .....................................................................................................7-9
8 Troubleshooting
Calling for service ............................................................................................................8-1
Declared faults.................................................................................................................8-2
Printer fault .........................................................................................................8-2
Job fault ..............................................................................................................8-2
Undeclared faults.............................................................................................................8-2
SNMP problems..................................................................................................8-3
Client problems...................................................................................................8-4
Windows problems ................................................................................8-4
Macintosh problems...............................................................................8-4
DigiPath problems .................................................................................8-4
GUI problems.........................................................................................8-5
Tape Client problems.............................................................................8-5
Print quality problems ............................................................................8-6
Font problems........................................................................................8-6
Inoperable system problems..................................................................8-7
Job flow problems..................................................................................8-7
Job integrity problems............................................................................8-8
Tray to media mapping problems ..........................................................8-9
Gateway problems ................................................................................8-9
PDL problems ........................................................................................8-9
PostScript problems...............................................................................8-9
TIFF problems .....................................................................................8-10
PDF problems......................................................................................8-10
Editor problems.................................................................................................8-11
Restore password.............................................................................................8-11
Restart DocuSP software without rebooting .....................................................8-12
Productivity and performance problems ...........................................................8-12

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Problems when saving a job.............................................................................8-13
Printing system logs ......................................................................................................8-14
all_jobs_log.......................................................................................................8-14
system_log........................................................................................................8-14
status_log .........................................................................................................8-14
ep_exception_log and ep_primary_log.............................................................8-15
LPR logs ...........................................................................................................8-15
Printing the accounting log ...............................................................................8-15
LP/LPR and the ASCII job tickets..................................................................................8-15
Rebooting and restarting ...............................................................................................8-16
Loading XJDC/Unix .......................................................................................................8-17
Configuring XJDC/Unix..................................................................................................8-18
XJDC hints and tips .......................................................................................................8-18
Output files ....................................................................................................................8-19
Properly ejecting a diskette on a DocuSP station .........................................................8-20
Remote Services ...........................................................................................................8-20
9 Hints and Tips
General ............................................................................................................................9-1
Disabling the Solaris 8 Screen Saver .................................................................9-1
Common Desktop Environment (CDE) Front Panel Removal and Workaround 9-1
Color Systems .................................................................................................................9-2
Settings for enhanced color output.....................................................................9-2
Color job processing efficiencies ........................................................................9-2
Time used to generate the PDL.............................................................9-2
Time used to transfer PDL.....................................................................9-3
Time required to RIP PDL......................................................................9-3
Time required to print PDL.....................................................................9-3
Job submission hints ..........................................................................................9-3
Number of images .................................................................................9-3
PostScript preScan and full scan...........................................................9-4
PostScript factory settings .....................................................................9-4
Ethernet .................................................................................................9-5
Gateways...............................................................................................9-5
Job submission order.............................................................................9-5
Job RIP hints .........................................................................................9-6
Variable data..........................................................................................9-6
Image Quality (IQ) .................................................................................9-7
Job printing hints....................................................................................9-8
Skipped pitches .....................................................................................9-8
PCI channel interface PWB trace capture .....................................................................9-8

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Perform a trace ...................................................................................................9-9
Export the trace file to floppy ..............................................................................9-9

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System Guide i
Introduction
The System Guide provides the information needed to
perform system administration tasks for configuring and
maintaining the Xerox Document Services Platform
(DocuSP) for printing systems.
About this guide
This guide is intended for network and system administrators
responsible for setting up and maintaining Xerox printers with
DocuSP software. System administrators should have an
understanding of the Sun workstation, a familiarity with
Solaris, and with basic UNIX commands. This includes the
use of text editors such as vi or textedit and the ability to
maneuver within the Solaris environment. To enable them to
setup a customer site, system administrators are expected to
have a working knowledge of Local Area Networks (LANs),
communication protocols, and the applicable client platforms.
Contents
In general, this document covers information about the
DocuSP that is not covered in the Online Help or other
available guides.
The following list describes the contents of this guide:
• Gateway and Network Configuration
• Backup and Restore
• Security and Network Setup
•Printing
• Finishing
•Fonts
•MICR
• Tape Client

Introduction
-ii System Guide
• Accounting and Billing
• Troubleshooting
• Hints and Tips
Conventions
This guide includes the following conventions:
• Angle brackets - Variable information that is displayed on
your screen is enclosed within angle brackets; for
example, Unable to copy filename.
• Square brackets - Names of options you select are shown
in square brackets; for example, [OK] and [Cancel].
• Notes are hints that help you perform a task or
understand the text. Notes are found in the following
format:
NOTE: This is an example of a note.
Customer support
To place a customer service call, dial the direct TTY number
for assistance. The number is 800-735-2988.
For additional assistance, dial the following numbers:
• Service and software support: 1-800-821-2797
• Xerox documentation and software services: 1-800-327-
9753

System Guide 1-1
1 Gateway and Network
Configuration
Gateway and network configuration is a set of features that
allows administrators to integrate DocuSP operation with a
variety of protocols and gateways through a common user
interface. The DocuSP gateway and network configuration
also enables system administrators to select all the network
configuration settings without having to interface with the
UNIX operating system.
Administrators have a wide range of network options
available for configuration through DocuSP. IP settings,
network speed, and name service among others settings can
be handled easily and quickly.
This section of the guide describes how to use the DocuSP
interface for the following gateways:
• Simple Network Management Protocol (SNMP)
• AppleTalk
•NetWare
•LPD
This section also addresses the DocuSP support for the
following network configuration settings:
• IP configuration
• Names services
–WINS
– DNS
– NIS/NIS+
• Dynamic DNS Updates (DDNS)
• Filing configuration - SMB
• Filing configuration - FTP/SFTP
• Dynamic (DHCP) and Static configuration
• Ethernet speed
• Restore network defaults

Gateway and Network Configuration
1-2 System Guide
SNMP gateway configuration
SNMP displays the status of network devices. Using the
SNMP tab in Gateways, the administrator can select among
a number of features and settings for SNMP.
NOTE: SNMP requires a standard license. The System
Administrator must enable SNMP in License Manager.
Xerox recommends the following thirdparty SNMP software
managers:
• IBM Network Printer Manager (NT)
• TNG Unicenter (NT)
• HP OpenView (UNIX, NT)
• Xerox CentreWare (UNIX, NT)
NOTE: The SNMP manager (for example, HP OpenView)
may have a number of requests into DocuSP for information.
The requested information may not be among the supported
data sets on DocuSP. When this occurs, the SNMP client/
manager displays no value...etc.
NOTE: You can have more than one SNMP manager running
at the same time.
Additional features supported in SNMP
SNMP support for the following features are product
dependent:
• The ability to SET attributes.
• The ability to localize text and units of measure.
• The ability to support a number of MIBs related to
finishing and printing.
• The ability to perform meter reading automatically.
The following table specifies which Xerox products have
these SNMP supported features:
Table 0-1. SNMP Supported Features by Product
Feature 61XX EPS 1XX
DC2000/
6000/etc
DP/DT
75/90 iGen
DT100/
120
Ability to SET Attributes Y Y Y Y N Y
Localization of Attributes Y Y Y Y N N
Finishing Capability for a
Device MIB
Y N Y N N Y

Gateway and Network Configuration
System Guide 1-3
Changing attributes support
These attributes can be changed via SET:
• prtGeneralServicePerson
• prtAuxillarySheetStartupPage
• prtGeneralPrinterName
• hrFSLastFullBackupDate
• hrFSLastPartialBackupDate
• sysContact
• sysLocalization
• sysName
For additional information on attributes, MIBs, and
localization, see device profiles.
SNMP MIB support
DocuSP SNMP MIB files use the Xerox Common
Management Interface (XCMI) version 4.0. The following list
indicates the MIB files included for this version of the DocuSP
software:
• rfc1213 - RFC1213-MIB (MIB-II) - specifically system,
ifNumbers, at, ip, tcp, icmp, udp, snmp
• rfc2790/rfc1514 - HOST-RESOURCES-MIB (XCMI rev
000817) - rfc2790 is a later version of rfc1514. Specifically
hrDeviceTable and hrPrinter Table: hrSystem, hrStorage,
hrDeviceTable, hrPrinterTable, hrDiskStorageTable,
hrPartitionTable
Finishing Capability for a
Supply MIB
Y N N N N Y
Finishing Capability for
Attributes
Y N Y N N Y
Print Working Group Job
Monitor MIB
Y Y Y Y N Y
Auto Meter Reading/Billing Y Y N Y N Y
Enhancement to attributes Y Y Y Y N Y
Table 0-1. SNMP Supported Features by Product
Feature 61XX EPS 1XX
DC2000/
6000/etc
DP/DT
75/90 iGen
DT100/
120

Gateway and Network Configuration
1-4 System Guide
• rfc2790t - HOST-RESOURCES-TYPES (XCMI rev
000815) - same as 2.
• rfc1759 - Printer-MIB (XCMI rev 000818) - except fin
tables
• 06gentc - XEROX-GENERAL-TC
• 07gen - XEROX-GENERAL-MIB
• 10 hosttc - XEROX-HOST-RESOURCES-EXT- TC - same
as 2
• 11hostx - XEROX-HOST-RESOURCES-EXT-MIB - same
as 2
• 15prtrxtc - XEROX-PRINTER-EXT- TC
• 16prtx - XEROX-PRINTER-EXT-MIB
• rfc1215 - SNMP traps version 1
Additionally the following MIBs files are supported:
• RFC 1213 MIB file
– The system Group
– The Interface Group
– The ip Group
– The icmp Group
– The tcp Group
– The udp Group
– The snmp Group
• Host Resource MIB file
– The System Group
– The Storage Group
– The Device Group
• Printer MIB file
– The General Printer Group
– The Input Group
– The Extended Input Group
– The Input Media Group
– The Output Group
– The Extended Output Group
– The Output Features Group
– The Marker Group

Gateway and Network Configuration
System Guide 1-5
– The Marker Supplies Group
– The Marker Colorant Group
– The Media Path Group
– The Interpreters Group
– The Channels Group
– The Console Group
– The Alerts Groups
• Finishing MIB
– Finisher Device Group
– Finisher Supply Group
– Finisher Supply, Media Input Group
– Finisher Device Attribute Group
• PWG Job Monitor MIB
– The General Group
– The Job ID Group
– The Job Group
– The Attribute Group
• XCMI Host Extensions
– Device Information Group
– Device Detail Group
• XCMI Service Monitoring MIB, Service Group for Print,
Copy and Scan
• Xerox General MIB file (uses only the 06gentc and 07gen
files)
• The xcmGen Base Group
NOTE: The other files in Xerox General MIB are not
supported.
Automatic Meter Reading (AMR) support
Automatic Meter Reading (AMR) is a function that assists in
the accounting and billing process. The feature can be
supported using:
• xcmHrDevDetailIndex
• xcmHrDevDetailValue Integer
• xcmHrDevDetailValueString

Gateway and Network Configuration
1-6 System Guide
Localization of text and units of measure
With DocuSP SNMP text and units of measure can be
independent of the locality selected as part of the Local User
Interface (LUI).
Although the default is set so that the SNMP locality and unit
of measure is the same as that of the LUI, the new feature
allows the administrator to select a different locality or unit of
measure for the SNMP gateway.
Remote SNMP clients can control the localization of text
objects of syntax
LocalizedDescriptionStringTC by setting the MIB object :
prtGeneralCurrentLocalization
Access is changed from Read-only to Read/Write.
However, Remote SNMP clients cannot control the units of
measure localization of numeric MIB objects. The localization
of these objects can only be controlled from the LUI.