Xerox 850DP - Phaser Color Solid Ink Printer Instruction Manual

XEROX WIDE FORMAT
AccXES Account Management
Tool Release 11.0
Customer Release Notes

Table of Contents
1 Introduction...................................................................................................................2
1.1 How the AMT Works.................................................................................................2
1.2 Installing AMT...........................................................................................................2
1.3 Uninstalling AMT.......................................................................................................3
2 What’s new in 11.0 AMT ..............................................................................................4
2.1 Enhancements..........................................................................................................4
3 Release Notes................................................................................................................5
3.1 Memory Requirements for Global Associations........................................................5
3.2 Printers Tab – Purge Needed Checkbox..................................................................5
3.3 Tallied Data...............................................................................................................5
3.4 Saving Data to a Disk...............................................................................................6
3.5 One Location for AMT...............................................................................................6
3.6 Data Corruption.........................................................................................................6
3.7 Importing data...........................................................................................................6
3.8 Non-AccXES Controller generated data:..................................................................6
3.9 Data values...............................................................................................................7
3.10 Exporting Data........................................................................................................7
3.11 Data Records Retrieved from Deleted UserIDs or AccountIDs..............................7
3.12 Displayed Records Disappear................................................................................7
3.13 Windows 2003 Server.............................................................................................8
3.14 Miscellaneous.........................................................................................................8
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1 Introduction
The Account Management Tool provides a central point to administer accounts and users and
track print, copy and scan usage for several AccXES based printers. The Account Management
Tool application runs on a Windows PC, or a Solaris workstation.
Beginning with AccXES firmware version 7.5, the media usage (job accounting) of multiple
printers is tracked through the Account Management Tool (AMT), or some other external
accounting server. This replaces the functionality of the AccXES Client Tools (ACT) Accounting
Tab, which becomes disabled when ACT is communicating with a printer that is using AccXES
firmware version 7.0, or greater.
WARNING: It is critical to first save media usage data from the printers’ controllers before
loading version 7.0 or greater AccXES firmware, or the data will be lost.
The pre 7.0 AccXES firmware accounting data can be saved by using one of the following
techniques: the pre-7.0 Web PMT Accounting page, the AccXES Client Tools' Accounting Tab,
the individual DST that existed prior to the AccXES Client Tools, or the data can be saved to a
floppy disk. See Appendix 1 in the AccXES Account Management Tool Administrator’s Guide for
details.
1.1 How the AMT Works
Read the Overview and try the Tutorial in the AMT help files in the AccXES Account
Management Tool Administrator’s Guide.
1.2 Installing AMT
It is recommended that the AMT should be installed on only one workstation. Both the AccXES
Client Tools and the Account Management Tool can be installed during the same installation
process. A password is needed for installing AMT. If a password is not entered on the “Enter
Password” screen, the “NEXT” button is pressed to continue with installing only the AccXES
Client Tools. See the Read Me file, or the AccXES Account Management Tool Administrator’s
Guide for installation details.
NOTES:
•Because of the additional media types, AMT 11.0 cannot load the previous version’s
(v8.0) TALLY tables. The tallied database can be regenerated from the Raw Job
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Accounting Database. However, if you want to preserve your current Tallied Database,
you must save it to disk (with a unique file name) before installing AMT 11.0.
•If you want to install another language version of the ACT- AMT application to the same
directory, you must first uninstall the existing ACT- AMT application.
1.3 Uninstalling AMT
Both AMT and ACT are uninstalled at the same time if they reside on the same workstation. In
Windows, they are removed by selecting “AccXES” on the Add/Remove Program Properties
screen. In Unix, they are removed in the AccXES/UninstallerData directory. To preserve your
current AMT raw job accounting database, the data files will remain in the AMT database folder
after the uninstall. This database folder will be listed on the Uninstall Complete screen. The .lib
and .bin files that also appear on the Uninstall Complete screen are erroneously listed. This is
because they have already been deleted in a previous step of the Uninstall. See the AccXES
Account Management Tool Administrator’s Guide for details on uninstalling AMT.
Uninstalling on Mac OS X: In cases where AMT has been installed on Mac OS X with aliases
(shortcuts) located on the Dock, uninstalling AMT may not remove the alias from the Dock.
Simply drag the alias to the trash to complete uninstalling AMT.
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2 What’s new in 11.0 AMT
2.1 Enhancements
A new, faster Java Virtual Machine has been added to enhance performance.
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3 Release Notes
3.1 Memory Requirements for Global
Associations
The maximum number of AMT records allowed is: 9999 accounts, 9999 users, 999 printers, and
12,000 associations. An association is a combination of an account, a user, and a printer.
NOTE : If you are running AMT under Microsoft Windows and you plan to utilize the maximum
number of associations, you must set the virtual memory on your system to a starting minimum
value of 300 MB.
If AMT is going to reach its associations limit, a popup message will warn you that the
associations cannot be created. You could then delete unused or obsolete accounts, users, or
printers in the database to reduce the number of associations as well as the associations
themselves. When an account, user or printer is deleted, any associations that reference that
account/user/printer are deleted.
AMT on Mac OS X: When using this combination it is recommended that you have a minimum of
a G4 processor with Panther 10.3.3 or greater and Java 1.4.2 or greater. The Panther and Java
updates are available via Apple’s Software Update.
3.2 Printers Tab – Purge Needed Checkbox
If you press the button on the Printers Tab to resend the “purge” command to the printer, the
checkbox may remain in the Purge Needed column. If so, select View > Printers to reset the
checkbox to be blank, which indicates that the data was successfully purged in the printer’s
controller job log file.
3.3 Tallied Data
•Using 256 MB of memory, tallying the database could take up to 1 hour if there are
10,000 associations.
•Because of the additional media types, AMT 11.0 cannot load the 8.0 version’s TALLY
tables. The tallied database can be regenerated from the Raw Job Accounting Database.
However, if you want to preserve your current Tallied Database, you must save it to disk
(with a unique file name) before installing AMT 11.0.
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•For certain large databases, the Generic Account does not get sorted correctly and ends
up in the middle. The rows above and below the Generic Account row are sorted
correctly.
3.4 Saving Data to a Disk
When the tally or raw data is written to disk, if a file of the same name already exists an alert
pops-up and says: " Do you want to replace existing file?" Instead of replacing the file, it
appends to the existing file. Give each file a unique name to avoid this.
3.5 One Location for AMT
It is best to use just one AMT application, from one machine. If you try to run more than one
AMT application at the same time, from the same machine, both applications will lock up. If AMT
is loaded on more than one machine, then you risk loosing data if you interact with the same
printer from the multiple AMT locations.
3.6 Data Corruption
It is important to do a manual backup of the AMT database files on a regular basis. The names of
the AMT database files are: AccXESjadb.backup, AccXESjadb.data, AccXESjadb.script,
AccXESjadb.properties. In the Windows environment, the default location of these data files is C:\
Program Files \AccXES\ AMTdatabase. If you accidentally corrupt or delete the saved AMT data
files, they cannot be recovered. Your manually backed up files would then need to be copied into
the AMT database folder.
3.7 Importing data
Pre 7.5 AccXES generated data:
•The import data file must be a .txt file.
•Scan to net area Legacy accounting data cannot be imported. This is because it is in
square area that was scanned (dm), while the new job based accounting displays scan to
net data by file size (KB).
•When importing Legacy accounting data, all printer names will be listed as UNKNOWN.
3.8 Non-AccXES Controller generated data:
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AMT will only import an ASCII text format file containing account and sub-account/user
identifiers, no binary code, and no control characters except CRLF (Carriage Return Line Feed).
See the Import section of the user guides for details of the acceptable format within the ASCII file.
NOTE: In AMT 8.0, if account or sub-account identifiers were greater than 32 characters, the first
32 were imported. Beginning with 9.0, these identifiers will not be imported at all. They will be
reported as errors.
3.9 Data values
If "metric units" is selected as the Display Units on the Job Accounting Options dialog, the raw
database units are square mm and become square dm in the tallied database. If "english units"
is selected, the raw database units are square inches and the tallied data is in square feet.
In the raw database, which shows on the Printer Job Accounting Tab, if multiple media sizes, or
media types, are used for the same print job, the data for only one shows in the Media Type
column cell. It is the first value read from the AccXES controller’s job log file. The AMT has no
control over the order in which the AccXES populates the job log file. However, you can double
click on the Media Type table cell to reveal the data values for all of the media types that were
used in the same print job.
3.10 Exporting Data
After exporting the raw or tallied data, the same data will be exported during the next export of
data, if the records are not first deleted from the databases, via the Printer Job Accounting Tab.
You should also export data before the Raw Job Accounting Database’s keep interval (default 30
days) is reached, which will cause the raw database records to be deleted the next time that you
retrieve data from the printers’ controllers.
3.11 Data Records Retrieved from Deleted UserIDs
or AccountIDs
It is recommended that the AMT Administrator retrieve the printer controller’s job log file data first
before deleting users or accounts in the AMT. If not, the existing job log file data will still be
copied to the AMT Raw Job Accounting the next time that you retrieve data from the controllers.
3.12 Displayed Records Disappear
When displaying the database records, either raw or tallied, they will seem to disappear if the
‘Job Accounting Options’ dialogue is opened.
To re-display the records simply press either the ‘view’ or ‘view tallied’ button.
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3.13 Windows 2003 Server
Windows 2003 Server is not supported at this time. Please contact your service
representative for potential workarounds.
3.14 Miscellaneous
•If you want to install another language version of the ACT- AMT application to the same
directory, you must first uninstall the existing ACT- AMT application.
When a user specifies that a job be folded, the job is logged as "Folded" even if the fold job
does not complete the fold process.
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