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Xmart OPTIMA T09 1K User manual

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INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 1
VER. 1705.02
ENGLISH
USER MANUAL
OPTIMA T09 1K/1.5K/2K/3K
UPS ONLINE DOUBLE CONVERSION
TOWER INSTALLATION
230V SCHUKO
120V NEMA
220V NEMA
▪Technical information on this manual is property of XMART . This manual Information cannot be copied or distributed
totally or partially without written approval of XMART.
▪XMART can introduce modifications in their products or manuals without further notice. .
▪XMART is not responsible of mistakes or missing information in this manual.
▪XMART is not responsible for wrong use a third part can do of this information.
▪Trademarks and logos in this manual are property of their owners.
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 2
TABLE OF CONTENTS
1. GENERAL SAFETY INSTRUCTIONS
2. SAFETY, QUALITY AND PERFORMANCE STANDARDS
3. PRODUCT DESCRIPTION
4. INSTALLATION
5. OPERATION MODES
6. OPERATION INTERFACE (KEYBOARD & LCD)
7. UPS CONFIGURATION
8. ERROR & ALARMS CODES
9. TROUBLESHOOTING
10. SOFTWARE
11. BATTERIES: CARE & MAINTENANCE
12. BATTERIES: REPLACEMENT
13. SUPPORT & WARRANTY
14. FRONT & REAR PANEL
15. SPECIFICATIONS
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 3
1. GENERAL SAFETY INSTRUCTIONS
WARNING: It is required to read and understand this manual. Follow all instructions given in this manual for starting up and operating
this product. Only qualified technician must start-up, operate and maintain this product. Keep manuals as a guide for future consults.
UPS manufacturer or distributor will never be responsible for any accident produced by lack of knowledge or negligent practices at the
moment of install, starting up or maintain this product. UPS manufacturer or distributor is not liable for any damage that might rise from
misusing this unit or defective installation.
ELECTRIC SHOCK RISK
This product operates with dangerous voltages. It must be installed, operated and maintained ONLY by qualified technicians trained for
this kind of products. Service personnel MUST know and understand very well all electric risks related to this product.
If you are not qualified technician do not try to install, operate or repair this product.
CAUTION: There are dangerous voltages in the UPS power outlets although the equipment is not plugged to power line.
CAUTION: Inside this equipment, due to internal batteries, there are ALWAYS dangerous voltages, EVEN the UPS is OFF and unplugged.
CAUTION: There are dangerous voltages in internal DC Capacitors. Wait at least 10 minutes after turning off UPS before opening it to
access inside.
CAUTION: Power off UPS and unplugged it from AC Line before opening it to access inside this unit.
CAUTION: Before starting the opening procedure, remove all jewelry and metallic objects such as: Rings, Watches, Bracelets, etc.,
because they could contact conductive parts and components inside the UPS and this might cause discharges and/or short circuits.
Make sure using tools properly isolated to avoid electrical risks.
WARNING: This product has been designed to be used indoors protected from water, direct sun light, dust and extreme temperature.
WARNING: Do not put any object on the UPS; do not apply any force over UPS. Do not cover UPS ventilation.
WARNING: This UPS must be connected to appropriate electrical service according to selected model. Technical specs label in the UPS
shows the UPS power ratings. DO NOT connect this UPS to any of its own power outlets, this could damage the unit permanently.
WARNING: Do not connect AC motor based equipment without a careful sizing of the UPS based on inrush current instead of average
current. Inrush current typical of motor based system could overload this UPS.
WARNING: In case of emergency, power-off UPS and turn it off by <OFF> button in front panel. Then call technical service.
INFORMATION FOR THE PROTECTION OF ENVIROMENT –UPS SERVICING
This UPS and batteries make use of components dangerous for the environment (electronic cards, electronic components). The
components removed must be taken to specialized collection and disposal centers.
NOTICE TO EUROPEAN UNION CUSTOMERS: DISPOSAL OF OLD APPLIANCES
This product has been supplied from an environmentally aware manufacturer that complies with Waste Electrical and
Electronic Equipment (WEEE) Directive 2002/96/CE. The “crossed-out wheelie bin” symbol at left is placed on this product to
encourage you to recycle wherever possible. Please be environmentally responsible and recycle this product through your
recycling facility at its end of life. Do not dispose of this product as unsorted municipal waste. Follow local municipal waste
electrical and electronic equipment (WEEE).
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 4
2. SAFETY, QUALITY AND PERFORMANCE STANDARDS
SAFETY - LOW VOLTAGE DIRECTIVE (2006/95/EC)
UPS Part 1-1: General & Safety UPS in accessible areas
IEC/EN 62040-1
ELECTROMAGNETIC COMPATIBILITY - EMC DIRECTIVE (2004/108/EC)
UPS, Part 2, Electromagnetic Compatibility:
IEC/EN 62040-2
Low Freq. Conducted Disturbances & Signals:
IEC/EN 61000-2-2
Electrostatic discharge immunity Test:
IEC/EN 61000-4-2 (Level 3)
Radiated radio Frequency immunity:
IEC/EN 61000-4-3 (Level 3)
Electrical Fast Transient / burst immunity:
IEC/EN 61000-4-4 (Level 4)
Surge immunity:
IEC/EN 61000-4-5 (Level 4)
Conducted Immunity:
IEC/EN 61000-4-6
Power frequency magnetic field immunity:
IEC/EN 61000-4-8
Voltage Dips, Short Interruptions & Voltage Variations Immunity:
IEC/EN 61000-4-11
PERFORMANCE: UPS Part 3: Methods of operation, specs and test requirement
IEC/EN 62040-3
IT Equipment. SAFETY. Part 1: General Requirements
IEC/EN 60950-1
BATTERY SAFETY
EN 50272
UL1778 (for UL models only)
UL1778 compliant (by cTUV-US)
IP PROTECTION
IP20 (static)
QUALITY MANAGEMENT:
Manufactured under: ISO 9001 : 2008
ENVIRONMENTAL MANAGEMENT:
Manufactured under: ISO 14001 : 2015
TRANSPORTATION:
IEC/EN 60068-2-32 (Drop Test)
IEC/EN 60068-2-64 (Vibration Test)
IEC/EN 60068-2-27 (Shock Test)
WARNING: Modifications made on the product or the use of this product as a part of a more complex system not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment. It also could affect its performance and the compliance of
regulations. XMART is not responsible of modifications made after manufacturing.
WARNING: This is a category C2 UPS product. In a residential environment, this product may cause radio interference, in which case the user
may be required to take additional measures (only for 220/230/240VAC systems).
NOTE FOR 110/120 VAC SYSTEMS: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his own expense.
3. PRODUCT DESCRIPTION
This is an Uninterruptible Power Supply (UPS) ONLINE DOUBLE CONVERSION with IGBT technology at rectifier and inverter stages with
PWM modulation. It generates a pure SINEWAVE output free of noise and imperfections for powering and protecting your valuable
system. This UPS is the right choice to protect hardware and data in critical workstations and server applications.
This product has been designed to operate under hostile electrical conditions but offering a reliable performance with outstanding
features and characteristics. Optima T09 is equipped with a powerful anti-surge system based on MOV technology. This model has
filtering circuits for EMI interferences. It is 100% compatible to operate connected to low quality AC sources like power generators. Soft-
start function allows connection to AC input source is done only when AC input values are confirmed inside operational ranges.
Our monitoring software allows configuring and controlling this UPS by any of available communications ports: USB/RS232 or LAN
Ethernet optional card (under SNMP protocol).
OPTIMA T09 series has 4 different models for supporting all kind of applications from 1KVA to 3KVA:
T09 1K: 1.000VA/900W
T09 1.5K: 1.500VA/1.350W
T09 2K: 2.000VA/1.800W
T09 3K: 3.000VA/2.700W
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 5
4. INSTALLATION
AC CONNECTIONS
Install this UPS indoors with a conditioned temperature free of dust. The site conditions must comply with room specifications required
in the specifications table of this manual.
Plug UPS input power-cord to the wall socket with rated voltage according to your UPS model.
Connect your products to UPS outlets without overloading UPS. Total power required to the UPS must be below maximum UPS
capacity. We suggest to use this UPS below 75% of its maximum power.
Load products like laser printers, Xerox copiers or scanners requires high peak power that can overload this UPS. User must size UPS to
maximum power required by load.
IMPORTANT: Do not connect big loads based on AC motor or high inductive loads like transformers. This
kind of loads can generate UPS error states.
Most of models come with input power-cord with a plug according to your country. However, some 3KVA models in 120V could be
equipped with input terminal block. User must connect line, neutral and ground to input terminal block using cables with required gauge
to drive maximum rated current. For 3KVA UPS in 120V, wires must be minimum 12AWG (for lengths shorter than 15m –50 feet).
Wiring gauge is conditioned to length, temperature, etc. Wiring must be selected by professional according to local electrical regulations.
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 6
EXTERNAL BATTERIES (XBAT)
Additional external battery modules can be connected to this UPS to have longer runtime. External batteries are optional for long run
applications. XBAT must be connected by using original DC cables included inside XBAT box. XBAT must be connected to the DC
connector located on rear panel of the UPS.
IMPORTANT: There could be OPTIMA models with different DC voltage that described on this manual. User must always double
check the DC voltage printed on the rear panel of the UPS to confirm it marches with DC voltage provided by XBAT.
DC Voltage for standard T09 models:
T09 1K: 36VDC
T09 1.5K: 36VDC
T09 2K: 72VDC
T09 3K: 72VDC
1) Place UPS module close to original XMART XBAT modules.
2) Check all DC switches on XBAT are in OFF position.
3) Connect UPS to first XBAT module by using original DC cable
4) In case system has more than 1 XBAT, connect XBAT#1 to XBAT#2. Then XBAT# 2 to XBAT#3 and so on.
COMMUNICATION PORTS
OPTIMA T09 series comes with 2 serial ports: USB & RS232. Additionally, there is also an Intelligent port able to manage different
communication cards as: LAN SNMP card, Dry-Contacts card, RS-485 card and others.
RS232 COMMUNICATION PORT
Serial communication port –Pinout:
Pin 2: RX
Pin 3: TX
Pin 5: GND
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 7
5. OPERATION MODES
This is a True Online Double Conversion UPS and it is designed to offer clean, bump-less and highest quality power to your computer
related equipment protecting also your valuable data. Power delivered by UPS is 100% sine wave as main line.
According to AC main service, and how UPS has been configured, it may operate in following modes:
ONLINE NORMAL Mode
When UPS is off by selecting ON push button in front panel UPS enters into ONLINE NORMAL mode if AC main service is inside
acceptable input range. Under this mode UPS Inverter powers outputs and the energy is taken from DC voltage coming from AC/DC
converter. Batteries are charged by AC Line if required.
BATTERY Mode (Also known Inverter Mode)
If under ONLINE NORMAL mode UPS detects a problem in AC input Line it enters in battery mode. Under this mode UPS takes energy
from batteries to feed inverter that generates power for the output. There are no transfers neither micro-cuts on UPS output as inverter
was already working. The only difference is that energy is now coming from batteries instead of rectifier output. Transfer time is actually
Zero (0ms). UPS also can enter in battery mode when it is turned on without an acceptable AC input.
STATIC BYPASS (INTERNAL BYPASS):
This mode can be adopted if UPS configuration allows BYPASS mode and any of 3 below conditions is present:
Under bypass mode, UPS AC output is feed from UPS AC input. When UPS is in bypass mode, in case AC input is interrupted, output
will be interrupted also and UPS will power off. No battery mode can be adopted from bypass mode.
Bypass mode can be caused by any of below conditions:
1- Bypass mode is adopted, in case ON button has not been activated as soon as UPS detects a valid AC input on its terminals.
(If bypass mode is not enable, UPS will simply lights its LCD. Outputs will keep powered off)
2- Bypass mode is adopted as soon as a problem is detected in its internal circuitries.
3- Bypass mode is also activated in case an external overload is detected in UPS output. It happens when equipment connected
to UPS output requires a power higher than max. power of the UPS
Additionally, this UPS can adopt under operator demand other operation modes as described:
FREQUENCY CONVERSION:
This UPS offers a very sophisticated function named frequency conversion (CF) that allows UPS to generate power output at determined
frequency value (50Hz or 60Hz) no matter input frequency value. UPs will be able to generate output at 50Hz even input source is at
60Hz or generate 60Hz even if connected to 50Hz source.
This function can be configured and activated by LCD. Revise configuration section of this manual.
ECO:
Under this mode, UPS powers outputs from the AC input. This is a kind of supervised BYPASS mode. As soon as AC input is out of
acceptable input range for ECO mode (as defined on LCD configuration menus), UPS switch UPS from ECO to ONLINE mode or battery
mode. Online mode is adopted if input range is acceptable for ONLINE mode. Switching from ECO to other mode takes about 4ms
to10ms.
ECO mode must be activated on LCD according to configuration section of this manual.
IMPORTANT NOTES:
1.- Under CF mode, UPS will disable BYPASS mode. Since UPS has been configured to generate output with frequency value different to
input frequency, BYPASS mode is disable to avoid a not acceptable frequency value at output.
2.- When CF function is activated, maximum power output is de-rated to 60% of maximum nominal capacity. For example, for a 3KVA
(2.7KW) model, when CF is activated maximum output is decreased to 1.8KVA (1.6KW).
LCD SCREEN ACCORDING TO OPERATION MODE: (FOR 230VAC models)
LCD screens for 120V models are similar to screens described in this section for 230V.
MODO DE OPERACIÓN
DESCRIPCIÓN
PANTALLA LCD
STANDBY
A- When bypass is not allowed UPS output is
powered-off (0V). It happens when UPS detects
a valid input voltage but ON button has not been
pressed.
B- Flow chart indicates AC input is used to
recharge batteries only.
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 8
ONLINE
A –In online mode, Input voltage indicates a
valid AC input close to (232VAC).
B –Output voltage is displayed in upper left
corner (B)
C –Flowchart indicates AC input is used to
recharge batteries but also feeds rectifier input.
UPS output is generated by inverter.
BATTERY MODE
A- Input indicator at bottom left corner (A)
shows Battery voltage since there is no valid AC
input detected.
B- Output indicator displays AC output
generated by UPS inverter.
C- AC input symbol must be turned off
representing there is no valid AC input detected
by UPS.
D- Clock symbol lights and backup time is
displayed on the screen.
BYPASS MODE
A- Input and output indicators must show a
similar value since output is been feed by input
through static internal bypass line.
B- Flowchart shows static bypass line is active.
Converters icon is turned off representing
inverter is OFF.
ECO MODE
A- ECO symbol is active on LCD
B- Flowchart indicates output is powered from
input.
ADVANCED ECO MODE
A-Similar to ECO basic mode but with
converters icon in OFF, indicating rectifier and
inverter are in OFF state.
FREQUENCY CONVERTER
MODE
A- FC CONVERTER symbol is activated to
indicate FC conversion mode is active.
ERROR/FAILURE MODE
A- When a failure is detected, UPS display error
code with alert symbol on screen.
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 9
6. OPERATOR INTERFACE: KEYBOARD & LCD
FRONT PANEL:
<ON / MUTE>
UPS TURN-ON:
Keep it pushed during 2 seconds. Is button is release before required time UPS will not turn on.
ALARM MUTE
Some no critical alarms can be muted when this key is selected
SELF TEST
Operator can manually initiate a self test when UPS is ONLINE if this key is selected
<OFF / ENTER>
UPS TURN-OFF:
Press during 2 seconds to turn UPS off
ENTER:
When UPS is in configuration mode, this key operates as ENTER
<SELECT>
CHECK VALUES
UPS can show in alternative cycle all available values by pushing this button. Push again to skip
to next value. LCD comes to normal state after 10 seconds.
CONFIGURATION MODE
By pressing during 5 seconds, UPS enters in configuration mode.
<ON / MUTE> + <SELECT>
BY-PASS MODE:
UPS will go from ONLINE to BYPASS mode when these 2 buttons are selected at same time
during 3 seconds.
QUIT CONFIGURATION MENU
Operator can quit configuration mode by pressing during 2 seconds these 2 buttons at same
time.
INDEX
USER MANUAL - OPTIMA T09 1K/1.5K/2K/3K
www.xmart-ups.com VER.170502-GA2 (ENG) 10
LCD DESCRIPTION
LCD can be divided in 6 functional areas:
OUTPUT INFORMATION:
It displays: AC Input voltage, DC Battery voltage, Input frequency (in Hz)
INPUT INFORMATION:
It displays: AC output voltage, Output frequency (in Hz)
ALARMS & ERRORS
This section of the LCD displays active alarms and errors providing codes and descriptive symbols. This section also shows remaining
runtime in battery mode.
(1) + (2) : UPS Runtime
(2) + (3) : Alarm/error code
(2) : Menu ID (in CONFIGURATION mode)
(4) : Not used in this model
(5) : Battery fault active
(6) : Battery low level
(7) : Output Overload detected
(8) : Output short-circuit detected