Yosin EVM-8XA Series Owner's manual

2008
EVM-8XAVoicemail System
Installation and Programming
Manual

1
Table of Contents
1. Overview.....................................................................................7
Specifications ........................................................................................................7
2. Installation..................................................................................8
Connection Description of EVM-8XA .................................................................8
Connection Description of EVM-2XA .................................................................9
Installation Procedure............................................................................................9
3. How to Start EVM Programming..........................................11
Logging in to the System Program......................................................................11
Symbols of Programming Paths..........................................................................11
Programming Path Diagram of System Program................................................13
Programming Path Diagram of Administration Program....................................15
Programming Path Diagram of Mailbox Programs.............................................17
4. Feature Descriptions and Administration.............................19
Business Schedule and Control............................................................... 19
Announcements Administration.............................................................. 20
Table 4-1. Paragraph Codes.................................................................................20
Automated Attendant (AA)..................................................................... 25
AA Service Options.............................................................................................25
Call Transfer........................................................................................................26
Call Forwarding...................................................................................................26
Service Operators................................................................................................26
Hunt Groups........................................................................................................26
Number Repeat....................................................................................................27
Available Services for Extension Numbers.........................................................28
Available Services to No-answer Phones............................................................29
Available Services to Busy Phones.....................................................................30
Information Menus .................................................................................. 31
Voicemail................................................................................................. 32
Mailbox Creation.................................................................................................32
Types of Mailboxes.............................................................................................32
Features of Mailboxes.........................................................................................33
Personal External Telephone Numbers ...............................................................34
Wakeup and Personal Message Notification Schedules......................................34

2
Personal Backup Extensions ...............................................................................34
Follow Me...........................................................................................................34
Message Distribution...........................................................................................35
Message Notification...........................................................................................35
Phone Recording.................................................................................................35
5. System Configuration..............................................................37
Number Plan............................................................................................ 37
Operating Ways and Feature Codes........................................................ 37
Inward Transfers..................................................................................................37
Outward Transfers...............................................................................................38
Message Lamp Notification................................................................................39
Pager Notification ...............................................................................................39
External Phone Notification................................................................................40
Internal Phone Notification.................................................................................41
Tone Detection ........................................................................................ 41
Integration to PBX................................................................................... 42
ID DTMF Digit Strings.......................................................................................42
ID Character Strings............................................................................................43
Primal Byte String of ML Control Commands ...................................................46
DTE / Mailbox Reply String...............................................................................47
6. Programming Paths.................................................................48
All-Deletion Commands .....................................................................................48
SYS_1: Extension Number (EXTN) Administration..........................................48
General EXTN Groups.................................................................................49
Special EXTN Groups..................................................................................49
EXTN Groups' Backup Extensions / Remote Switch Accesses...................50
SYS_2: Time Lengths .........................................................................................51
Time-out Length...........................................................................................51
Ring Duration to Working Hour Operators..................................................51
Ring Duration to Non-working Hour Operators..........................................51
Ring Duration to Internal Phones (Working Hours) ....................................51
Ring Duration to Internal Phones (Non-working Hours).............................51
Message Length ...........................................................................................52
Call Pickup Timer ........................................................................................52
Interval of Internal Phone Notification Attempts.........................................52
Ring Duration of Internal Notification.........................................................52

3
Pause Time Length.......................................................................................52
SYS_3..................................................................................................................52
L1 Rings.......................................................................................................52
L2 Rings.......................................................................................................52
External Phone Notification Attempts .........................................................53
Pager Notification Attempts.........................................................................53
The Operator Code.......................................................................................53
2nd AA Service Language Code....................................................................53
3rd AA Service Language Code....................................................................53
4th AA Service Language Code....................................................................53
Internal Phone Notification Attempts...........................................................53
Time-out Action to Main Greetings.............................................................54
SYS_4: Feature Options......................................................................................54
Number Repeat Control ...............................................................................54
Announcement Sound Volume Control........................................................54
Time-out Action to Busy/No-answer Prompts.............................................54
Dialtone Detection for Call Hold.................................................................54
Internal Tone Detection Tolerance ...............................................................55
Port Condition Detection..............................................................................55
Internal Tone Detection Bandwidth .............................................................55
Notification on Wakeup Calls ......................................................................55
8-sec Silence Detection................................................................................55
Night Switch Validation ...............................................................................55
SYS_5: Operating-Ways .....................................................................................56
Description of Operating-Way Options........................................................56
Dialing-Way.................................................................................................56
Operating-Way of Call Release of Supervised Transfer ..............................56
Operating-Way of Call Release of Unsupervised Transfer..........................56
Operating-Way of Call Retrieval on Error Tones.........................................57
Operating-Way of Call Retrieval on Busy Tones.........................................57
Operating-Way of Call Retrieval on Ringback Tones..................................57
Operating-Way of MLON Control Commands............................................57
Operating-Way of MLOFF Control Commands..........................................57
Operating-Way of Call Pickup.....................................................................57
Operating-Way of Conference Establishment..............................................58
SYS_6: Feature Codes ........................................................................................58
Feature Code of Inward Transfers................................................................58

4
Call Retrieval Feature Code.........................................................................58
1st No-answer Code......................................................................................58
1st Busy-line Code........................................................................................59
C.O Trunk Group Access Code....................................................................59
MLON Code.................................................................................................59
MLOFF Code...............................................................................................59
System Password..........................................................................................59
Administrator Password...............................................................................59
Suffix Code ..................................................................................................59
SYS_7: Hook Flash and Tone Detection.............................................................60
Hook Flash Length.......................................................................................60
Tone Detection Delay...................................................................................60
Error-Tone Cycle Lengths............................................................................60
Busy-Tone Cycle Lengths............................................................................60
Ringback Tone Cycle Lengths .....................................................................61
Tone Cycle Record.......................................................................................61
ADM_1: Schedule Control..................................................................................61
ADM_2: Announcement Administration............................................................62
Paragraph Message Administration..............................................................62
Information Announcement Administration ................................................62
Methods of Recording Announcements.......................................................62
ADM_3: Weekly Working Hour Schedule and System Clock............................63
Weekly Working Hour Schedule..................................................................63
System Clock Adjustment............................................................................64
Current Date.................................................................................................64
Current Time ................................................................................................64
Daily Adjusting Seconds..............................................................................64
ADM_4: Operator Number List..........................................................................64
ADM_5: Call-Forwarding List............................................................................65
ADM_6: Receptionist List..................................................................................65
ADM_7: Holiday Schedule.................................................................................66
ADM_8: Mailbox Capacity/Language Administration.......................................66
ADM_9: Mailbox Group Lists for Message Distribution...................................66
ADM_5_9900 ~ 9949 .........................................................................................67
Notification Types for Class-A Message Arrival .........................................67
Notification Types for Class-B Message Arrival .........................................67
Notification Types for Class-C Message Arrival .........................................67

5
Optional Mailbox Features...........................................................................67
Number Arrangement to Non-working Hour Information Menus...............68
Time-out Action to Information Announcements ........................................68
Lines’ Greeting Languages...........................................................................68
Lines’ Service Operators ..............................................................................69
Call Pickup Feature Code.............................................................................69
ID DTMF Detection Time............................................................................69
Internal Tone Detection Sensitivity..............................................................69
External Tone Detection Sensitivity.............................................................69
Tone Cycle Filter..........................................................................................69
Internal Path Access Code............................................................................69
Virtual Mailbox Numbers ............................................................................70
Non-working Hour Call Transfer Control....................................................70
Auxiliary Mailbox Greetings Control..........................................................70
Automatic Message Deletion.......................................................................70
Languages and Operation Options of Information Service..........................70
Mailbox Program Access Request Code......................................................71
Recording Request Code..............................................................................71
Type Field of ID DTMF Digit Strings .........................................................71
1st All-call Code............................................................................................71
2nd All-call Code...........................................................................................72
2nd No-answer Code.....................................................................................72
2nd Busy-line Code.......................................................................................72
Acts of Operating-Way 0..............................................................................72
Acts of Operating-Way *..............................................................................72
Ring Pause....................................................................................................73
Conference Time Length..............................................................................73
Call-Hold Procedure Control .......................................................................73
Mailbox Owner Self-registration .................................................................73
Call Disconnection Number.........................................................................73
Special C.O Trunk Group Access Code.......................................................73
Operating-way for Call Retrieval on Trunk Lines .......................................74
ADM_5_9950 ~ 9989 .........................................................................................74
*001 Hunt Group Extensions / Hunt Mode..................................................74
*002 Hunt Group Extensions / Hunt Mode..................................................74
*003 Hunt Group Extensions / Hunt Mode..................................................74
*004 Hunt Group Extensions / Hunt Mode..................................................74

6
*005 Hunt Group Extensions / Hunt Mode..................................................74
*006 Hunt Group Extensions / Hunt Mode..................................................74
*007 Hunt Group Extensions / Hunt Mode..................................................75
*008 Hunt Group Extensions / Hunt Mode..................................................75
ADM_5_9990 ~ 9999 .........................................................................................75
Phone Recordings Collection.......................................................................75
ML Notification Control / Line Ports...........................................................75
ADM_5_9800......................................................................................................75
COM Port Parameters..................................................................................75
Line Number of L1 Port / EXTN Field Width.............................................76
The Ending Character and Beginning Character .........................................76
1st EXTN Field, Type Field and LN Field....................................................76
The Type Codes Inside 1st Type Field..........................................................76
2nd EXTN Field, Type Field and LN Field...................................................77
The Type Codes Inside 2nd Type Field.........................................................77
3rd EXTN Field, Type Field and LN Field ...................................................78
The Type Codes Inside 3rd Type Field..........................................................78
DTE Reply Request Code............................................................................78
ADM_5_9840: Outgoing Character Strings........................................................78
MLON Code (Hex) ......................................................................................78
MLOFF Code (Hex).....................................................................................79
Primal Byte String for ML Control Commands...........................................79
The Hex Value of a Meaningless Byte.........................................................79
Primal Byte String for DTE/Mailbox Reply................................................79
7. Troubleshooting .......................................................................81
8. Appendix A ASCII Character Set.......................................83

7
1. Overview
EVM Voice Mail System works with telephone system (PBX) to automate the call answering,
voice messaging, and call transferring.
EVM Voice Mail System provides three services:
-Automated Attendant (AA) Service answers calls and transfers the calls to pre-defined
destinations or destinations that callers select; picks up unanswered calls.
-Information Service provides frequently requested information to callers; enables callers to
search the transfer destinations systematically.
-Voicemail Service allows callers to leave messages; enables a mailbox owner to retrieve
messages and to send messages to other mailbox owners.
Specifications
2030A
2050A
8100A
8200A
8400A
Voice Storage Capacity (hours)
2.5~3.5
4.5~5.5
100~120
200~240
400~480
Number of Information Menus
9
256
170
Number of Mailboxes
255
511
Number of Hunt Groups
8
8
Ways of Integration to PBXs
DTMF
DTMF / RS232 /
Ethernet (additional)
Number of SLT Interfaces
2 Ports
4 or 8 Ports
Power Consumption (13VDC)
0.1A
0.14A (4 Ports) / 0.24A (8 Ports)

8
2. Installation
Connection Description of EVM-8XA
13VDC: the main power connector, which is for connecting to the power transformer included in
the EVM-8X package.
BATT: the backup-power connector, which is for connecting to a rechargeable battery
(12V/7AH is recommended).
LAN: the hole, which is reserved for the LAN port of an EVM-NIC card. If the PBX uses the
LAN for voicemail integration, the EVM-8X system will need an EVM-NIC card.
COM: the serial port. If the PBX uses a serial port for voicemail integration, the connection
between both serial ports should be made according to the pin assignment of each
connector.
The 9-pin connector (DB9) of the wire cable
(included in the EVM-8X package) is for
connecting to this COM port, which is a DTE
(Data Terminal Equipment) connector; the
25-pin connector (DB25) is for connecting to
a DCE (Data Center Equipment) connector. If
the 25-pin connector is unfit for the PBX, you
might alter the wires connected on its pins or
use an appropriate wire cable. Anyway, a RD
pin must be connected to the TD pin of the
other end; a CTS pin must be connected to the
RTS pin.
There are two indicators beside the COM port: the lighting of “3” indicates that the RD
pin is correctly connected to the PBX; the lighting of “7” indicates
that the CTS pin is correctly connected to the PBX.
PROG: the programming-telephone port, which is for connecting to a
standard touch-tone telephone for on-site programming or
connecting to a simple switch to be the Night switch.
SYS_4_* determines whether the Night switch is allowed.
LINE 1~4: the Group 1 analog telephone line ports, which are for
connecting to the PBX.
The 8P8C-plug modular cable and the 8P8C socket (included in
the package) are used to connect the Line ports to the PBX's
analog extension ports prepared for the voice mail system. On
the terminal block of the socket, the red and green wires are for
the L1 port, the yellow and black wires are for the L2 port, the
brown and orange wires are for the L3 port and the white and
Standard Pin Assignment of RS232
Connectors
DCE Connectors
DTE
Signal
Name
DB25
Pin
No.
DB9
Pin
No.
DB9
Pin
No.
Signal
Name
RD
3
2

2
TD
TD
2
3

3
RD
RTS
4
7

7
CTS
CTS
5
8

8
RTS
DSR
6
6

6
DTR
GND
7
5
–
5
GND
13VDC
LINE
1~4
PROG
BATT
+ -
3
7
LAN
COM
Audio
In
LINE
5~8
Line 1~4
L4 L4
L3 L2 L1 L1 L2 L3
PROG
External Switch

9
blue wires are for the L4 port.
LINE 5~8: the Group 2 analog telephone line ports, which are also for connecting to the PBX only
if the EVM system is already equipped with an EVM83-4LC card.
Audio-In:the audio input port. For more information, see “Methods of Recording
Announcements”.
Connection Description of EVM-2XA
13VDC: the main power connector, which is for connecting to the power transformer included in
the EVM-2X package.
BATT: the backup-power connector, which is for connecting to a rechargeable battery
(12V/7AH is recommended).
PROG: the programming-telephone port, which is for connecting to a
standard touch-tone telephone for on-site EVM programming or
connecting to a simple switch to be the Night switch.
SYS_4_* determines whether the Night switch is allowed. If the
Night switch is allowed using, the closed-hour mode will be
activated in minutes after the switch is switched to the ON position.
MULT: the multi-connection port, which is not used because the EVM
voicemail system is stand-alone.
LINE: the analog telephone line ports, which are for connecting to the PBX.
The 6P4C-plug modular cable and the 6P4C socket (included in the package) are used
to connect the Line ports to the PBX's analog extension ports prepared for the voice
mail system. On the terminal block of the socket: the red and green wires are for the L1
port; the yellow and black wires are for the L2 port.
Audio-In: the audio input port. For more information, see “Methods of Recording
Announcements”.
Installation Procedure
1. Power the EVM system. The “POW” light on the front panel will continually blink when the
system is ready.
2. Connect the Line ports to the PBX's analog extension ports prepared for the EVM system.
3. If the EVM was used before, delete inappropriate setting values by using the related
All-Deletion commands (p.48).
4. Perform the EVM programming:
-Create EXTN Groups to define the desired extension numbers.
-Correct the operating-ways and feature codes.
-Define the Hook Flash length and define the Tone Cycle lengths for the Internal Tone
L1 L1
L2
L2
LINE
PROG
MULT
13VDC
BATT
+ -
Audio
In
PROG
External Switch

10
Detection.
-Adjust the system clock for to current date and time.
-Check the COM Port parameters if any related feature is used.
-Specify service operators as needed.
-Create mailboxes as needed.
-Create information menus as needed.
5. Record the main greetings.
6. Set up a PBX's hunt group to transfer incoming calls to the EVM. It is recommended that the
L2 port be the end of the hunting sequence. If the PBX does not provide such a hunt group
feature but can simultaneously send the ringing signals to all the given extensions for each call
incoming, the number of L2 Rings (SYS_3_2) should be more than the L1 Rings (SYS_3_1) in
order to prevent that the EVM system answers an incoming call with all of the idle ports at the
same time.

11
3. How to Start EVM Programming
Logging in to the System Program
To perform the EVM programming, you need to log in to the System Program and the
Administration Program. To set Special External Phone numbers and the related Remote Switch
Access numbers, you need to log in to some of the Mailbox Programs of the special mailboxes
(9900~9999).
Use either of the following ways to log in to the System Program:
-Plug a standard touch-tone telephone into the “PROG” jack; pick up the handset when the L1
port is not in use.
-Make a phone call to the EVM system; press * * and the system password on hearing the main
greeting.
Hearing the main menu of System Program, you can press 0 for the main menu of
Administration Program.
SYS_6_8 is used to modify the system password (Default= 0#0#).
SYS_6_9 is used to modify the administrator’s password (Default= empty).
Symbols of Programming Paths
This document illustrates programming paths with the following symbols.
Symbols
Meanings
ADM
Start from the main menu of Administration Program.
SYS
Start from the main menu of System Program.
MBxxxx-
VM
Start from the main menu of the Mailbox Program of the specified mailbox.
[X]
The digit length is 1-digit.
[XX]
The digit length is 2-digit.
[XXX]
The digit length is 3-digit.
[XXXX]
The digit length is 4-digit.
[abcd]
The maximum digit length is 4-digit; each digit is a feature option.
[X~]
The maximum digit length is 4-digit. To complete inputting a value less than four
digits, you need press # or wait three seconds.
[X~~]
The maximum digit length is 16-digit. To complete inputting a value less than
sixteen digits, you need press # or wait three seconds.
(Hex)
A Hex value, which consists of two hexadecimal digits: Hex values from 00 to 7F
as shown in the ASCII character set are used to represent character information.
Hex values from A0 to A9 are used to define the variables of byte.

12
For example, SYS_3_5_[X] indicates the programming path of the Operator Code administration
as follows:
1. Hearing the main menu of System Program, you should press 3 to select “To set Ring Times and
Operator Code.” If press # or do nothing, you will exit from the System Program and return to
the main greeting.
2. Pressing 3, you hear the options on “Ring Times and Operator Code” menu. You should press 5
to select “For Operator Code.” If you press # or do nothing, you will return to the main menu.
3. Pressing 5, you hear the value of the Operator code. You can change the value by pressing the
desired number. If press #, you will confirm the value as prompted, and return to the previous
menu. If do nothing, you will return to the previous menu and leave the value unchanged.
Each of the following DTMF / Function digits is programmed by pressing two buttons in sequence
on the telephone keypad:
DTMF digits:
*
#
A
B
C
Buttons:
* *
* 1
* 2
* 3
* 4
Each of the following Hexadecimal digits is programmed by pressing two buttons in sequence on
the telephone keypad:
Hexadecimal digits:
A
B
C
D
E
F
Buttons:
* 0
* 1
* 2
* 3
* 4
* 5

13
Programming Path Diagram of System Program
For Beginning No, dial 1.
For Ending No, dial 2.
For Backup Ext., dial 3.
Have set X. To confirm,
press # sign. Or re-enter.
Main Menu:
To edit
Extension
Groups and
Backup
Extension
dial 1.
To revise
Waiting
Time of
each
function,
dial 2.
To set Ring
Times and
Operator
Code, dial 3.
To set User
Function
and
Mainten-
ance, dial 4.
SYS_1
Please enter the
group number,
from 01 up to 32.
Number is N~. To
confirm, press # sign. Or
re-enter up to 4 digits;
0000 means to delete.
Have set XX. To
confirm, press #
sign. Or re-enter
up to 99. 0 means
to delete.
SYS_2
1 for Waiting Time to dial [03] (Default= 3 seconds)
2 for Operator Ring Duration during Working hrs [20]
3 for Operator Ring Duration during Closing hrs [20]
4 for Ext. Ring Duration during Working hrs [20]
5 for Ext. Ring Duration during Closing hrs [20]
6 for Maximum Recording Time of a message [60]
7 for the Call Pickup Waiting Time [20]
8 for Internal Notification Period [30] (in minutes)
9 for Ring Duration of Internal Notification [60]
0 for Pause Time Length [03]
Have set Yes / No. To
confirm, press # sign.
Or re-enter.
1 for Yes
2 for No
Dialing * * and the System Password
SYS_4
1 for Number Repeat [1]
3 for raising greeting words volume [2]
4 for re-greeting after no dial [1]
5 for Dialtone detection [1]
6 for larger tolerance of service tone [2]
7 for Port Detection [2]
8 for Service Tone Frequency Band [1]
9 for Message Notification at wakeup [2]
0 for 8-sec Silence Detection [1]
* for using an external switch [2]
SYS_3
1 for ring times to answer call by line 1 [1]
2 for ring times to answer call by line 2 [1]
3 for retry times of External Notification [2]
4 for retry times of Pager Notification [2]
5 for Operator Code [0]
6 for 2nd Language Code
7 for 3rd Language Code
8 for 4th Language Code
9 for times of internal notification [2]
0 for times of re-connecting to operator [1]

14
Operating-way is X. To confirm, press
# sign. Or re-enter again.
1 for Hook Flash
2 for Hook Flash + Function Code
3 for Hook Flash twice
4 for Hook Flash + On & Off Hook
5 for On & Off Hook
6 for On & Off Hook + Function Code
7 for On & Off Hook + Hook-Flash
8 for Function Code + Ext No
9 for Ext No. + Function Code
0 for the operating-way defined in
ADM_5_9930
* for the operating-way defined in
ADM_5_9933
Timing is X.XX. To confirm,
press # sign. Or re-enter in 3
digits; not exceed 7.90 sec.,
000 means to delete.
Dialing way is X. To confirm, press #
sign. Or re-enter again.
1 for Touch Tone
2 for Long Touch Tone
3 for Dial Pulse
To set
Operating-
way for
each
function of
PBX, dial
5.
To set
Remote
Control
Password
and
Function
Code for
PBX, dial
6.
To set
feature
timing for
PBX, dial
7.
To go into
Administra-
tion
Program,
dial 0.
To exit,
press # sign
SYS_5
1 for Dialing Way [1]
2 for release after answer [5]
3 for release w/o waiting [5]
4 for retrieving call once Error
Tone [1]
5 for retrieving call once on busy
[1]
6 for retrieving call once no answer
[1]
7 for message lamp on [8]
8 for message lamp off [8]
9 for Call Pickup
0 for Conference Establishment
Number is X~. To confirm, press #
sign. Or re-enter up to 4 digits. 0000
means to delete.
First Cycle On, dial 1
First Cycle Off, dial 2
Second Cycle On, dial 3
Second Cycle Off, dial 4
SYS_6
1 for call-transferring code
2 for call-retrieving code
3 for no-answer identified code
4 for busy identified code
5 for trunk access code
6 for code of Message Lamp On
7 for code of Message Lamp Off
8 for System Password [0#0#]
9 for Administrator Password
0 for Area Code
* for Suffix Code
SYS_7
1 for Hook-Flash Timing
3 for delay before Tone Detection [0.03]
4 for Error Tone Cycle
5 for Busy Tone Cycle
6 for Ringback Tone Cycle
7 to read Tone Cycle of the last detection

15
Programming Path Diagram of Administration Program
Main menu:
To convert
Working
& Closing
hours, dial
1.
To edit
Announce-
ment, dial
2.
To set
Working
hours &
system
clock, dial
3.
Exit from the System Program.
The selected main greeting plays.
Time is HH (hrs) MM (min.) to hh
(hrs) mm (min). To confirm, press #
sign, or re-enter, in 8 digits, eight
zeros means to delete or holiday.
Have set to auto-adjust faster/slower
X sec. To confirm, press # sign. Or
re-enter 1 for 1 second faster, 2 for 1
second slower.
Please leave a
message after the
beep; to end your
recording, press #
sign.
Message playing
Dialing * * and the administrator’s password.
Date is YYYY (year) MO (month) DD
(day). To confirm, press # sign. Or
re-enter in 8 digits.
Time is HH (hrs) MM (min.) SS
(sec.), W (week). To confirm, press #
sign. Or re-enter in 7 digits, 7 for
Sunday, 1 for Monday, and so forth.
Please enter Paragraph Code.
To listen, dial 1.
To record, dial 2.
To delete, dial 3.
ADM_1
For Working Hour, dial 1.
For Break Hour, dial 2.
For Closing Hour, dial 3.
For Holiday, dial 4.
For temporary announcement, dial 5.
For retrieving auto-switch, dial 6.
ADM_3
For Working Hours of Mon, dial 1.
For Working Hours of Tue, dial 2.
For Working Hours of Wed, dial 3.
For Working Hours of Thus, dial 4.
For Working Hours of Fri, dial 5.
For Working Hours of Sat, dial 6.
For Working Hours of Sun, dial 7.
For Break Hours dial 8.
For system date, dial 9.
For system time, dial 0.
For Clock adjusting, press * sign.
ADM_2
For 1st language, dial 1.
For 2nd language, dial 2.
For 3rd language, dial 3.
For 4th language, dial 4.
For information menu, dial 9.

16
ADM_5
Please enter the
number [N~]
To define
operator
number,
Dial 4.
To set Call
Forward,
dial 5.
To define
receptionist
, dial 6.
To set
Holiday,
dial 7.
To setup
mailbox,
dial 8.
To define
List
Number,
dial 9.
For
Statistical
Report,
dial 0.
To exit,
press #
sign.
ADM_4
For the Working Hour operator, dial 1
For the backup operator, dial 2
For the Break Hour operator, dial 3
For the backup operator, dial 4
For the Closing Hour operator, dial 5
For the backup operator, dial 6
For the Holiday operator, dial 7
For the backup operator, dial 8
N~ is forwarding to X~. To confirm, press #
sign. Or, re-enter up to 4 digits. 0000 means to
delete.
ADM_6
Please enter
Menu number [N~]
The receptionist of menu N~ is X~. To confirm,
press # sign. Or re-enter up to 4 digits. 0000
means to delete.
ADM_7
Please enter Index
number, 01 up to 64
Date is MODD (month, day). To confirm, press
# sign. Or re-enter in 4 digits. 0000 means to
delete.
Number is X~. To confirm,
press # sign, or re-enter up
to 4 digits. 0000 means to
delete.
ADM_8
Please enter extension
number [N~]
The mailbox capacity of N~ is XX; language is
1 (2). To confirm, press # sign. Or re-enter in 3
digits. 000 means to delete.
ADM_9
Please enter list
number, 1 up to 8
Number is N~. To confirm, press # sign. Or
re-enter up to 4 digits; 0000 means to delete.
For next extension number, press star sign.
Numbers from 9800 to 9999 are used to identify other feature settings.

17
Programming Path Diagram of Mailbox Programs
VM_7_3
(42) You have
X messages.
(26) Sorry, the number you entered is not correct, please enter again.
(30) VM_1
To replay, dial 1.
To listen to next message, dial 2.
To delete the message & skip to next, dial 3.
To raise volume, dial 4.
To forward the message, dial 5.
To delete all messages, dial 6.
Dialing * and the mailbox number
Date-Hour-Min +
Message playing
(29) Main
menu:
To listen to
messages,
dial 1.
To record
Mailbox
Greeting
messages,
dial 2.
Message playing
(34) Please enter
destination extension
number, then press # sign
to end, or wait a tone to
append your message.
(24) Please leave a message after the beep; to
end your recording, press # sign.
(31) VM_2
For Don’t Disturb message, dial 1
For owner name, dial 2
For busy prompt, dial 3
For no-answer prompt, dial 4
For message distribution, dial 5
(40)
To listen to the message,
dial 1.
To set the list number,
dial 2.
To set the sending time,
dial 3.
(28) Please enter your password.
(38) There are no messages
in your mailbox.
(37)
To listen, dial 1.
To record, dial 2.
To delete, dial 3.
(25) All messages
have reported
Message playing
Have set X. To confirm,
press # sign. Or re-enter.

18
VM_4:
Number is X~. To confirm, press #. Or
re-enter up to 4 digits.
VM_5:
Number is X~~. To confirm, press #. Or
re-enter up to 16 digits. 0000 means to
delete.
(35) VM_7
For 1st wakeup time, dial 1.
For 2nd wakeup time, dial 2.
For the distribution time, dial 3.
For beginning time of notification, dial 4.
For ending time of notification, dial 5.
HH (hour) MM (min) D (day).
To confirm, press #. Or re-enter
in 5 digits. The 5th digit 0
means everyday, 7 for Sunday,
1 for Monday, and so-forth;
0000 means to delete.
VM_8:
Number is X~. To confirm, press #. Or
re-enter up to 4 digits. 0000 means to
delete.
VM_6:
Number is X~~. To confirm, press #. Or
re-enter up to 16 digits. 0000 means to
delete.
To revise
the Don’t
Disturb,
dial 3.
To change
your
password,
dial 4.
To set your
pager
number,
dial 5.
To set your
external
telephone
number,
dial 6.
To set
Wakeup
and
notification
interval,
dial 7.
To set
Backup
Extension,
dial 8.
To set
Follow-me
destination
, dial 9.
To exit
press #
sign
VM_3:
The Don’t Disturb function is set (off)
Press 3 for the state change.
If stored in one of the special mailboxes
(9900~9989), the number is a Remote
Switch Access number.
If stored in one of the special mailboxes
(9900~9989), the number is a Special
External Phone number.
The number in VM_5 or VM_6 of
a special mailbox can include the
following features:
-Sending a hook-flash, which is
identified by a digit of A.
-Sending a 1.2-second hook-flash,
which is identified by a digit of
B.
-Inserting a Xx-sec pause, which
is identified by a digit of C.
In VM_8 or VM_9:
0~9899= internal phone numbers
9900~9989= mailboxes 9900~9989.
The phone number is the Special
External Phone number that is
stored in the VM_6 of the specified
mailbox.
*6= the personal phone number that
is specified in the VM_6
Empty= not using the feature
VM_9:
Number is X~. To confirm, press #. Or
re-enter up to 4 digits. 0000 means to
delete.

19
4. Feature Descriptions and Administration
This chapter describes the features that can be administered by the system administrator.
Business Schedule and Control
With the Weekly Working Hour schedule (ADM_3) and the Holiday schedule (ADM_7), the EVM
can automatically change the mode ofAA service.
Also, the system administrator can manually control the mode of AA service, by using the Schedule
Control menu (ADM_1), or manually activates the closed-hour mode by using the Night switch.
Modes of AA service:
Working-hour
Mode
Break-hour
Mode
Closed-hour
Mode
Holiday Mode
Information Menus
24-hour menus
Break-hour
menus or
24-hour menus
Closed-hour
menus or
24-hour menus
Closed-hour
menus or
24-hour menus
Service Operators
Working Hour
Service
operators
Break-hour
Service
operators
Closed-hour
Service
operators
Holiday
Service
operators
Main Greetings
Paragraph 01
Paragraph 02
Paragraph 03
Paragraph 04
General No-answer Prompts
Paragraph 06
Paragraph 09
General Busy Prompts
Paragraph 07
Paragraph 10
Operators’ Busy Prompts
Paragraph 08
Paragraph 11
Backup No-answer Prompts
Paragraph 12
Paragraph 15
Backup Busy Prompts
Paragraph 13
Paragraph 16
Wrong-Number Prompts
Paragraph 18
Paragraph 19