ZappBug ZappBug Heater User manual

SAFE PROVEN EXTERMINATION
ZappBug Heater TM
Owner’s Manual
IMPORTANT NOTICE:
Read Warnings Before Use!
V1.01.18

©2014-2018 ZappBug. All rights reserved. Product specications subject to change. To learn more, please visit us at ZappBug.com 3
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Contents
Safety Information......................................................................4
Heat Treatment Hints and Tips..................................................7
Components Included..............................................................8
Use & Operation.........................................................................9
ZappBug HeaterTM Set Up
1. Unfold Heater.............................................................................9
2. Connect Heating Unit ..............................................................9
  3.SelectAppropriateSupportConguration............................10
Beginning Treatment
4. Insert Items for Treatment.........................................................11
5. Wireless Thermometer Setup....................................................11
6. Turn On Heating Unit................. ...............................................1 4
Treatment and Time
7. Wait Appropriate Time..............................................................15
8. Folding & Packing Up the ZappBug HeaterTM........................16
Bug Mortality Time and Temperatures.....................................17
Troubleshooting Tips...................................................................18
Warranty Information.................................................................20

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WARNING! – Power Outlets Can Be Dangerous
Power Outlets with poor electrical connections can
become dangerously overheated and may result in
re,severeinjuryand/ordamagetoproperty.
Follow the steps below for safe use of ANY high-power appliances:
1. Inspect outlet connection and contact strength.
Insert a standard, two-prong plug (without third, Ground connection)
into outlet. Ensure that both prong connections offer equal and strong
resistance when inserted. If the two-prong plug does not offer strong
resistance or one prong feels easier to insert than the other, this outlet
could be unsafe for high-power appliances. Have an electrician
inspectand/orreplaceoutletbeforeuse.
2. Ensure that the outlet is no older than 15 years.
3. Inspect outlet and timer plug after each use.
4. If you are unsure about an outlet, have an electrician inspect and/or
replace the outlet.
Explanation
High-power appliances require more electric current than most household items.
Old and high-use outlets can have poor or loose connections. The high current
required by this product, combined with a poor electrical connection can cause
outlets to overheat and melt. It is important to make sure that any outlets used
with this product have strong electrical contact.
Read This WARNING!
Before Proceeding
Important Safety
Information
You must comply with all safety information when using this
product. Please read all Warnings outlined in this section.
Failuretocomplycouldresultinre,injury,ordamageto
property!
Warnings describe serious consequences resulting from misuse
of this product.

©2014-2018 ZappBug. All rights reserved. Product specications subject to change. To learn more, please visit us at ZappBug.com 7
Hints & Tips
BED BUGS
• Researchers have found that bed bugs at all life stages die quickly at
temperatures at or above 120OF.
• Bedbugeggsarenearlytranslucentandincrediblydifculttodetect. 
A best practice is to heat treat all items that may have been in the vicinity
of bed bugs even if no bed bugs are found. For pictures of bed bugs and
bed bug eggs, please visit zappbug.com/bed-bug-pictures
• Bed bugs can survive for up to 18 months without feeding. It is critical that
all potentially infested items are heat treated or, alternatively, sealed and
stored for 18 months.
• Bed bugs can atten their bodies and slip into tiny cracks.
• Bed bugs are unable to climb smooth, nonporous surfaces like those lining
the ZappBug HeaterTM.
• Bed Bugs suffer from thermal shock and are immediately unable to
move at temperatures above 150OF.
• For more information please visit www.zappbug.com/get-rid-of-bed-bugs
THE ZAPPBUG HEATERTM
• Think about heat treating your belongings in the same way that you
think of drying clothes in the sun. If your belongings are densely packed
together,itwilltakesignicantlymoretimeforthemtoreachbedbug
killingtemperatures.Alwaysuseprovidedventilationblocksand/ornetto
ensure maximum air circulation around your belongings.
• Bed bugs suffer from thermal shock and cannot escape through the
heater duct while the heating unit is on. Make sure to turn the heating unit
on before placing potentially infested items inside the ZappBug HeaterTM.
• Only use indoors with an ambient room temperature above 70OF. The
heating unit works by adding heat to the air from the room in which it is
located. If the ambient temperature is below 70OF, the ZappBug HeaterTM
may not reach bed bug killing temperatures.
• Always monitor temperature inside the ZappBug HeaterTM with a
thermometer. (Wireless thermometer included.)
• Do not place the ZappBug HeaterTMdirectlyoncoldoorssuchas 
concrete. Always place the ZappBug HeaterTM on surfaces at room
temperature (above 70OF).
Warning: Extension Cords
Some extension cords are not adequate to carry the load of current drawn
by this heating unit without becoming dangerously overheated. If an exten-
sion cord must be used, do not use a cord set rated less than 1500 watts or 15
amps, and of a minimum size of 16 Gauge. Use only an extension cord with the
UL seal. Use of an inadequate extension cord may result in overheating of the
extensioncordorre.
Warning: Old Electrical Wiring and Outlets
Each ZappBug heating unit will draw 12-15 amps of current (1500 Watts) and
must be run on circuits rated 15 amps and above only. Some old electrical
wiring and outlets may not be capable of sustaining these loads. If you are
unsure of the electrical wiring or outlets in your location, contact an electrician
before operating ZappBug or any other high-current products. If electrical
cord(s) appears deformed or feel hot to the touch, unplug immediately and
contact ZappBug customer service. Old or faulty electrical wiring could lead to
damage,dangerousreandinjury.
Additional Warnings
• Failure to comply with the Warnings presented by this manual may result in
 severeinjuryand/ordamagetoproperty.
• Incorrect assembly or improper use may result in hazardous conditions.
Only assemble according to instructions in this manual.
• Do not block air intake or exhaust vents on heater. Obstructions of the
intake or exhaust vents can cause the heating unit to overheat.
• Do not use outdoors or in a wet environment. This product is designed for
use indoors only.
• Do not block exhaust vents. This can cause damage to the
heaters.
• Donotreachintoorinsertobjectsintoventilationfanwhilerunning.This
mayresultininjuryordamage.
• DonotplaceammableobjectsoraerosolsinsidetheZappBugHeaterTM.
• Some items may be damaged during heat treatment. Use Caution when
heat treating fragile items such as antique books, items made of wood,
and other belongings.
• Consult the manufacturer of items in question (such as electronics) for
a maximum safe temperature before placing them in the ZappBug
Heater. Always monitor temperature to ensure that temperature never
exceeds safe level.

©2014-2018 ZappBug. All rights reserved. Product specications subject to change. To learn more, please visit us at ZappBug.com 9
Use & Operation
1. Unfold the Heater
2. Connect Heating Unit
Note: It is normal for one side of the oven to appear warped. This allows
the oven to easily fold and does not affect functionality. If warping
appears excessive, shake oven to ensure that each side panel is fully
extended.
Locate Ventilation Tube Place Base of Heating Unit
In Tube
Stretch Tube Around Heater
(Observe “Do Not Cover” markings)
Note: It is normal for small gaps to appear between the textured side of the
Heating Unit and the Ventilation Tube. Bed bugs will not escape through these
gaps if the Heating Unit is on. Bed bugs experience thermal shock and are not
capable of moving toward the Heating Unit. Always ensure that Heating Unit
is on when placing potentially infested items inside the ZappBug HeaterTM.
Support Block
One-Touch Timer
Support Net
ZappBugTM Heating Unit
Carry Bag & Folding Oven
Wireless Thermometer
X2
X1
X1
X1
X1
X1
Components Included
The Following components are required for proper use of this product. If you did
not receive all of the components listed below, contact ZappBug immediately
(email: [email protected]). Some components may appear different from the
representations below.

©2014-2018 ZappBug. All rights reserved. Product specications subject to change. To learn more, please visit us at ZappBug.com 11
Use & Operation (continued)
3. Select Appropriate Support Conguration
The ZappBug Heater’s unique and modular support system is designed to
accommodate a wide range of items. Support blocks allow for ventilation around
rigid, heavy items such as luggage and small furniture. A combination of Support
Blocks and the Support Net allow for ventilation around loose items such as books
andclothing.Selecttheappropriatesupportcongurationforyouritemsasshown
below.Itiscriticalthatairisallowedtoowfreelyaroundtheitemsyouareheat
treating.
Ifaircannotowfreelyintheunititwilltakelongertoreach120oF. If items are
placedtooclosetotheheaters,orifairowinsidetheunitiscompletelyobstructed,
it is possible that your heater’s internal safety fuse will pop. Always make sure that
aircanowfreelyintheunitandhotairisnottrappedatthesource.Whenever
possible do not allow items to touch the sides, top, or bottom of the unit to ensure
adequateairow.
Attach All Sides of Support Net
to loops X6 located inside
Place Support X2 Blocks under
Support Net
Note: Think of this process the same way you would think of drying items in the
sun. If items are densely packed, they take longer to dry. Better air circulation
will heat your items faster and ensure bed bug killing temperatures. Always
use included thermometer to ensure that temperatures reach the lethal 120oF
(49oC). See step 10.
Use & Operation (continued)
4. Insert Items For Treatment
5. Wireless Thermometer Setup
Place items inside the ZappBug HeaterTMontopofSupportBlocks/SupportNet.To
ensure adequate airow, items should not touch walls or ceiling of the chamber.
Place wireless thermometer probe inside deepest (most insulated) location in
items being treated. After that, zip the top cover closed.
Hint: Always open luggage and “uff” items to ensure air circulation. If items are
densely packed, they take longer to heat.
The ZappBug HeaterTM comes with an included thermometer base station and a
remote probe, pictured below.
Thermometer Base Station
Thermometer Probes
Note: Setup Thermometer
BaseStationrst

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Thermometer Base Station Set Up
3
1
2
1. Time
2. Ambient Room Temperature
3. Reception Icon
4. ZappBug Sensor Temperature
1. Battery Compartment
2. Stand Mount
2
1
Figure 2
Figure 2
Figure 1
Figure 1
1. Remove the battery door on the back of the base station, shown in Figure 1
image below.
2. Insert one AA battery. All of the LCD segments will light up for a few seconds
to verify all segments are operating properly.
3. The thermometer base station will instantly display the ambient temperature.
The probe temperatures will update on the display within a few minutes after
you place batteries in probe.(see Thermometer Probe Setup on page 13)
4
1. Remove the battery door on the back of the thermometer probe by sliding
the door down and insert one AA battery.
2. After inserting the battery, the remote sensor LED indicator will light for 4
seconds,andthenashonceper60secsthereafter.Eachtimeitashes,the
sensor is transmitting data.
3. Close battery door.
on the thermometer base station.
4. Place the wireless thermometer probe in the deepest (most insulated) part
of your luggage (or item begin treated) and allow the ZappBug HeaterTM to
run for 60 minutes or longer after the temperature reaches 120oF in all three
locations.
5. If you are not present while the unit is running we advise setting the timers to
8 hours, however this is generally more time than required for the ZappBug
HeaterTM to reach 120oF and maintain it for one hour.
6. If the base station does not update, view troubleshooting tips on page 18
Whileinsearchmode,thereceptioniconwillash
Thermometer Probe Set Up
1
2
3
1. Wireless Transmitter LED
2. AA Battery
3. Battery Compartment Cover
Thermometer Probe
Use & Operation (continued) Use & Operation (continued)
IMPORTANT: Insert batteries and
Setup Thermometer Base Station rst

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7. Wait Appropriate Time
It is impossible to know the temperature at every location in your items so we
have developed and tested a foolproof strategy to ensure that your heat
treatment is effective.
Bed bugs die at temperatures of 120oF or above in less than two minutes.
However, they begin dieing at temperatures above 113oF. Several studies have
shown that bed bugs die over a range of temperatures and that the higher
the temperature, the less time it takes to kill them. Standard practice for heat
treating is to measure the temperature at one, representative location. When
the temperature at this location reaches 120oF and is held at 120oF (or above)
foronehour,youcanbecondentthatanybedbugsinyourbelongingsare
dead.
60 minutes at or above 120oF
8. Remove Items After Heat Treatment
Hint: If your home is infested with bed bugs, place all items into sealed plastic
bags or containers immediately after heat treatment.
WARNING: Items may be hot after heat treatment. Wait for items to cool before
handling. Items such as metal zippers can remain hot after heat treatment and
cause burns.
Included Digital Timer
(actual appearance may vary)
6. Turn On Heating Unit
Plug the heating unit into the included digital timer. After
that, plug the digital timer into electrical outlet.
Once the timer is plugged in you can select your treatment
time by pressing the “On” button to cycle through the
time options. We recommend treating for 8 hours if you
are not there to monitor the temperature; see page 15
for more information on treatment time.
Safety Note: The heaters draws 1500 watts of electrical power. Do not use
extension cords rated below 1500 watts.
Heating unit not
turning on?
When the heating unit is plugged in and timer is on
they should automatically be powered on. If they
are not check the safety tip-over switch - that will
be a little black button on the bottom of the red
square heating unit. This button needs to be pressed
in for the heating unit to turn on and is designed so
that if the unit is knocked over (possibly blocking the
vents) it turns off for safety. When the heating unit is
pluggedintoawalloutletandtheredunitisaton
the ground the button should naturally be pressed in
and the heater should turn on.
Safety Tip-Over
Switch
Use & Operation (continued) Use & Operation (continued)

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Heat Treatment Chart
Typical Heat Treatment
(Actual Treatment Times Will Vary)
010 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170
600F
700F
800F
900F
1000F
1100F
1200F
1300F
1400F
1500F
LETHAL IN 1 MINUTE - 1200F
BED BUGS DEAD
TIME IN MINUTES
TEMPERATURE
INSIDE ZAP-
PBUG
SAFE ZONE
LETHAL IN 1 HOUR - 1130F
120°F 5 mins
7 mins
7 mins
8 mins
10 mins
115°F
130°F
140°F
140°F
Ants
Bed Bugs
Cockroaches
Dust Mites
Fleas
10 mins
10 mins
30 mins
30 mins
30 mins
125°F
122°F
130°F
120°F
120°F
Termites
Scabies
Lice
Moths
Carpet Beetles
PEST TREATMENT
TEMPATURE
HOW LONG
BEFORE THEY DIE PEST TREATMENT TEMPATURE
HOW LONG
BEFORE THEY DIE
Always add one hour more than necessary to treatment time to ensure bug
mortality.
8. Folding & Packing Up The ZappBug HeaterTM
Store the folding oven, thermometer, timer, support blocks and net inside the
carry bag. Store heating unit separately.
1. Disconnect ZappBug Heating Unit
2.Zipthetopapclosed(ifnotalreadyclosed)
3. Fold ZappBug HeaterTM by pushing one of the four long edges across to the
long edge diagonally opposite.
Zip Closed
Fold Diagonally
End View
Fold Diagonally

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Common ZappBug Troubleshooting Tips
Thermometer Reset
If you’re having issues getting a temperature reading, you may need to do a
simple thermometer reset. To do that, take the batteries out of both the sensor
and the display screen at once. Then put them back in the DISPLAY SCREEN
FIRST, followed by the sensor.
It can take a while for the unit to fully heat up (sometimes 2-3 hours or more
depending on ambient temperature or the size of the treatment load).
Keep in mind that the display screen may lose signal if it is too far away from
the unit, or if the unit heats above 140oF. If this happens, simply follow the reset
instructions above.
Safety Tip-Over Switch
If you plug in your heating unit and it does not turn on, please check the
safety tip-over switch - that will be a little black button on the bottom of the red
square heating unit. This button needs to be pressed in for the heating unit to
turn on and is designed so that if the unit is knocked over (possibly blocking the
vents) it turns off for safety. When the heating unit is plugged into a wall outlet
andtheredunitisatonthegroundthebuttonshouldnaturallybepressedin
and the heating unit should turn on.
Getting up to Temperature
The most common reasons why the unit struggles to get up to 120oF are
ambient conditions and item arrangement. The ZappBug HeaterTM works best
in rooms that are 70oF or above. Whenever possible do not run the unit on
concreteooring;ifyoumustplaceinsulationsuchascardboardorarearugs
between the ZappBug HeaterTMandtheoorinordertolimitheatloss.
Alwaysarrangeitemsasspreadoutaspossibletoallowairtooweasily
throughout the unit.
Thermometer Probe Channel
If you are aren’t able to receive a signal from the thermometer probe you may
need to set probe channel. To do that, take the back off each thermometer
probes’ back and change the channel by sliding the button to position 1.
Each probe needs to be on the correct channel in order to monitor treatment
correctly.
[email protected]
Questions?
Please contact us before place of purchase.
ZappBug’s expert staff are here to help! If you have any questions about
ZappBug or are experiencing any issues, please don’t hesitate to give us a call
(or email). Our experts are ready to assist Monday-Friday, 9 AM to 5 PM PST.
[phone]
Notes:

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Warranty Information
1 Year Limited Warranty for the ZappBug HeaterTM
What Does This Warranty Cover?
This warranty covers any defects or malfunctions in the ZappBug HeaterTM. This includes all of the items included
with the ZappBug HeaterTM: the heater, the folding box, the carry case, the support net, the support blocks, the
timer and the wireless thermometer. Coverage terminates if you sell or otherwise transfer the ZappBug HeaterTM.
What Does This Warranty Not Cover?
This warranty does not cover the following:
1. Any defect or malfunction of the ZappBug HeaterTM caused by abuse, misuse, neglect, carelessness, or ac-
cident.
2.AnydefectormalfunctioncausedbyalterationormodicationoftheZappBugHeaterTM.
3. Any defect or malfunction of the ZappBug HeaterTM which would not have occurred if instructions in the
owner’s manual had been followed.
4. The cost of repairing or replacing any electronics that are placed in the ZappBug HeaterTM. (In our experi-
ence, the ZappBug HeaterTM operates at temperature ranges that are safe for most electronics, but we do not
cover any damage to electronics that might occur while using ZappBug HeaterTM.)
5. The cost of repairing or replacing any property which is damaged when the ZappBug HeaterTM does not
work properly.
6. The cost of repairing or replacing any property which is damaged due to not following the instructions in the
owner’s manual.
What is the Period of Coverage?
Coverage under this warranty is for 365 days from the original date of purchase. Coverage terminates if you sell
or otherwise transfer the ZappBug HeaterTM.
What Will We Do to Correct Problems?
If there is a problem, we will replace or repair (our option) the ZappBug HeaterTM, free of charge. You are
responsible for shipping charges to send the ZappBug HeaterTM to us for repair or replacement. We are respon-
sible for shipping charges to send the repaired or replaced ZappBug HeaterTM to you.
How Do You Get Service if There is a Problem?
Email us at [email protected] or call us at [phone]. Tell us the problem and when and where you
purchased the ZappBug HeaterTM. We will email you back with instructions on how to send us the ZappBug
HeaterTM for repair or replacement.
How State Law Applies
Thiswarrantygivesyouspeciclegalrights,andyoumayalsohaveotherrightswhichvaryfromstatetostate.
ZappBugTM warranty obligations are limited to the terms set forth below:
ZappBugTM warrants this product against defects in materials and workmanship
for a period of Three Hundred Sixty Five (365) days from the date of original retail
purchase. This warranty is good only to the original purchaser.
This page is Intentionally left blank

ZAPP
BUG
TM
ZappBugTM Customer Service
[email protected]
206-430-5514
Experts are waiting to assist
9am-5pmPacic,Monday-Friday.