ZIGBEE SEG-X3 User manual

SEG-X3 Smart Gateway
Quick Start Guide

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1. Introduction
The SEG-X3 Smart Gateway acts as a central platform for your smart
home system. It allows you to add ZigBee devices into the system
while at the same time connect to the Internet, to be controlled by
the mobile app.
2. Get to know your device
2.1. SEG-X3 at a glance
“Z”button & LED indicator
Wi-Fi button
Micro USB
Reset button
Plug

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Models are available in these sockets
2.2. Buttons
“Z” button
Permit device pairing
Reset the ZigBee network
Wi-Fi button
Reset the Wi-Fi network
Switch between cloud mode and AP (Access Point) mode
Open WPS mode
Reset button
Restart the gateway
Reset the gateway

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2.3.LED Indicator
The LED indicator status as below:
LED status
What it means
Purple LED solid
Device Initialization/Searching for Wi-Fi
router.
Purple LED flashing
The SEG-X3 is in AP mode.
Orange LED flashing
1) The SEG-X3 has connected to the
router;
2) The SEG-X3 is in STA mode.
Blue LED solid
The SEG-X3 is in permit joining mode
which means that it allows other ZigBee
devices to join its network.
Blue LED flashing
The SEG-X3 is in cloud mode which means
that it is connecting to the cloud server.
Orange LED and
blue LED flashing
alternately
ZigBee or Wi-Fi error

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3. Get started
To get started, you will need:
A SEG-X3 Smart Gateway
A Wi-Fi router with Internet access
The mobile app
Then follow the steps below:
Step 1: Insert the Smart Gateway into a power socket. Turn it on,
and wait for the LED light to start flashing purple (means the
gateway is in AP mode)
Tip: If the LED indicator is not flashing purple, please reset the
SEG-X3 gateway to default factory settings by pressing and holding
the reset button for ten seconds.
Step 2: Ensure your smartphone is connect to the Wi-Fi
Step 3: Install the mobile app from Google “play store” or Apple
“App store”.
Step 4: Create a new account
Step 5: Add devices to the smart gateway
Tap the “Adding new devices” of the mobile app to allow other
ZigBee devices to join the network.
Tip: You can also press the “Z” button for two seconds until the LED
indicator turns solid blue. Then the Smart Gateway will allow other
devices to join its network so that you can use the mobile app to
control the devices.

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4. FAQ
Q1. How to reset the ZigBee network?
Note: If you reset the ZigBee network, all the ZigBee device paired
with the gateway will be lost.
A1: Press the “Z” button and the reset button (use a pin key tool) at
the same time simultaneously to reset the ZigBee network. If the
reset is successful, the LED indicator will flash purple five times.
Q2. How to reset the Wi-Fi network?
Note: if you reset the Wi-Fi network, all the Wi-Fi settings will be
cleared, but the ZigBee pairing information will be maintained.
A2: Press the Wi-Fi button and the reset button (use a pin key tool)
at the same time simultaneously to reset Wi-Fi network. If the reset
is successful, the LED indicator will flash purple five times.
Q3. How to restart the Smart Gateway?
A3: Use a pin key tool to press the reset button to restart the
gateway.
Q4. How to return the Smart Gateway to default factory settings?
Note: if the gateway is returned to default factory settings, all the
data stored including the ZigBee pairing information and Wi-Fi
settings will be lost.
A4: Use a pin key tool to press and hold the reset button for ten
seconds until the LED indicator flashes purple five times to return
the gateway to default factory setting.
Q5. How to add more devices into the gateway?
A5: Tap the “Adding new devices” of the mobile app to allow other
ZigBee devices to join its network.
Tip: You could also press the “Z” button until the blue LED indicator
turns solid blue to allow ZigBee devices to join the network, then set

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the ZigBee devices into pairing mode following the relevant user
guides.
Q6. How can I use this system locally when the Internet is not
available?
A6: As long as your phone is connected to the same Wi-Fi as the
Smart Gateway, everything should work as normal.
Q7. How can I use this system in the place that has no Wi-Fi router?
A7: You can only use the system locally on Android device by
following the steps below;
Step 1: Connect your smartphone to the Wi-Fi hotspot of the SEG-X3
Smart Gateway which starts with “ZB” and ends in six digits.
Step 2: Open the mobile app and tap “Direct Link” at the bottom left.
Then the app will connect to your system directly.

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5. Technical Specifications
5.1.Hardware specification
CPU
ARM Cortex-M3
Flash ROM
256k
Data Interface
Micro USB port
Data Storage Capacity
TF Card: 8G
Wireless Connectivity
ZigBee, Wi-Fi
RF Characteristics
Operating frequency: 2.4 GHz
Internal PCB Antenna
Range outdoor/indoor: 100m/30m
Power Supply
AC 100 to 240 V, 50 to 60 Hz
Rated power consumption: 1W
Dimensions
56 (W) X 66 (L) X 36 (H) mm
Mounting Type
Direct Plug-in
Plug Type: US, EU, UK, AU

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5.2.Software specification
WAN Connectivity
IP Addressing: DHCP, Static IP
Data Porting: TCP/IP, TCP, UDP
Security Modes: WEP, WPA/WPA2
ZigBee
Home Automation Profile
Downlink commands
Data format: JSON
Gateway Operation Command
HAN Control Command
Uplink Messages
Data format: JSON
Home Area Network Information
Device Data
Security
Authentication
Password protection on mobile
apps
Server / gateway interface
authentication
ZigBee Security
Preconfigured Link Key

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6. Safety Notice
WARNING: Failure to follow these safety notices could
result in fire, electric shock, other injuries, or damage to
the device or other property. Read all the safety notices
below before using the device.
Avoid high humidity or extreme temperatures.
Avoid long exposure to direct sunlight or strong ultraviolet light.
Do not drop or expose the unit to intense vibration.
Do not disassemble or try to repair the unit yourself.
Do not expose the unit or its accessories to flammable liquids,
gases or other explosives.