Zip GP-SUPA004 User manual

© 2023 System Q Ltd
Instruction Manual
ZipDVR.com
Zip DVR Manual V3
V8.2.2
20220712

Zip DVR Manual V3
I
© 2023 System Q Ltd
ZipDVR.com
Table of Contents
Part 1 Overview 1
1 Introduction .................................................................................................................... 1
2 Specification .................................................................................................................. 3
3 Installation Guidlines ...................................................................................................... 4
Part 2 Models 4
1 Zip Lite 2MP DVR ............................................................................................................ 5
LITE004 - Rear Panel ....................................................................................................................................... 6
LITE004 - Front Panel ...................................................................................................................................... 7
LITE008 - Rear Panel ....................................................................................................................................... 8
LITE008 - Front Panel ...................................................................................................................................... 9
LITE016 - Rear Panel ..................................................................................................................................... 10
LITE016 - Front Panel .................................................................................................................................... 11
2 Zip Supa 5MP DVR ........................................................................................................ 12
SUPA004 - Rear Panel ................................................................................................................................... 13
SUPA004 - Front Panel .................................................................................................................................. 14
SUPA008 - Rear Panel ................................................................................................................................... 15
SUPA008 - Front Panel .................................................................................................................................. 16
SUPA016 - Rear Panel ................................................................................................................................... 17
SUPA016 - Front Panel .................................................................................................................................. 18
3 Zip Xtreme 4K DVR ....................................................................................................... 19
XTRA004 - Rear Panel ................................................................................................................................... 20
XTRA004 - Front Panel .................................................................................................................................. 21
XTRA008 - Rear Panel ................................................................................................................................... 22
XTRA008 - Front Panel .................................................................................................................................. 23
XTRA016 - Rear Panel ................................................................................................................................... 24
XTRA016 - Front Panel .................................................................................................................................. 25
Part 3 Setup 26
1 Setup - Admin Setup ..................................................................................................... 26
2 Setup - Hard Drive Installation ...................................................................................... 29
3 Setup - Powering .......................................................................................................... 30
Part 4 Operation 31
1 Operation - IR Remote Control ...................................................................................... 31
2 Operation - USB Mouse Control .................................................................................... 33
3 Operation - Virtual Keyboard ........................................................................................ 34
4 Operation - Live View Menu ......................................................................................... 35
Operation - Live View Menu - Manual Mode ........................................................................................... 37
Operation - Live View Menu - Info Screen ............................................................................................... 39
5 Operation - Live View Toolbar ...................................................................................... 43
Operation - Live View Toolbar - PTZ Controls ........................................................................................ 44
Operation - Live View Toolbar - PTZ Controls - UTC ............................................................................... 44
Operation - Live View Toolbar - PTZ Controls - PTZ ............................................................................... 46
Operation - Live View Toolbar - PTZ Controls - Preset ........................................................................... 48
Operation - Live View Toolbar - Digital Zoom ......................................................................................... 51
Operation - Live View Toolbar - Colour Settings ................................................................................... 52

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© 2023 System Q Ltd
Index
ZipDVR.com
Operation - Live View Toolbar - Add Customised Tag ......................................................................... 53
Part 5 Smart Setup 54
1 Smart Setup - Network .................................................................................................. 55
2 Smart Setup - Date & Time ........................................................................................... 58
3 Smart Setup - Disk Drives ............................................................................................. 60
4 Smart Setup - Resolution .............................................................................................. 62
5 Smart Setup - Mobile Settings ...................................................................................... 62
6 Smart Setup - P2P ........................................................................................................ 64
Part 6 Live View 66
1 Live View - Screen Display ........................................................................................... 66
2 Live View - Status ......................................................................................................... 69
3 Live View - Camera Position ........................................................................................ 70
4 Live View - Camera Overlays ....................................................................................... 71
Part 7 Playback 72
1 Playback Toolbar Explained ......................................................................................... 74
Playback Toolbar - Digital Zoom ................................................................................................................. 77
Playback Toolbar - Snipping Tool .............................................................................................................. 78
Playback Toolbar - Tags .............................................................................................................................. 80
2 Playback - General ....................................................................................................... 82
3 Playback - Backup ........................................................................................................ 85
Playback - Backup Preview ......................................................................................................................... 91
4 Playback - Sub-periods ................................................................................................. 93
5 Playback - Instant Detective .......................................................................................... 97
Playback - Instant Detective - Detecion Area ......................................................................................... 101
6 Playback - Tag ............................................................................................................ 104
Playback - Tag - Playback .......................................................................................................................... 107
7 Playback - External File .............................................................................................. 110
8 Playback - Picture ....................................................................................................... 112
Playback - Picture - Preview ..................................................................................................................... 117
9 Playback - Slice .......................................................................................................... 119
Playback - Slice - Playback ........................................................................................................................ 122
Part 8 Main Menu 124
Part 9 Video Menu 125
1 Video Menu - Video .................................................................................................... 126
Video Menu - Video - Channel Config .................................................................................................... 126
Video Menu - Video - USBWireless ........................................................................................................ 129
Video Menu - Video - IP Channels ........................................................................................................... 132
Video Menu - Video - IPChannels - Connecting IPCameras To A DVR ................................................ 133
Video Menu - Video - IPChannels - Adding Zip IP Cameras .................................................................. 135
Video Menu - Video - IPChannels - Searching For Cameras ................................................................ 137
Video Menu - Video - IPChannels - IP Camera Settings ........................................................................ 139
Video Menu - Video - IPChannels - Default Passw ords ....................................................................... 141
Video Menu - Video - IPChannels - Adding Single IPCameras ............................................................. 143
Video Menu - Video - IPChannels - Adding Multiple IP Cameras ........................................................... 146

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Video Menu - Video - IPChannels - Adding Cameras FromA Zip Recorder ......................................... 148
Video Menu - Video - IPChannels - Adding Multiple Cameras FromA Zip Recorder ............................ 151
Video Menu - Video - IPChannels - Adding Cameras FromAn Alien DVR ............................................ 153
Video Menu - Video - IPChannels - Managing IPCameras .................................................................... 156
Video Menu - Video - Protocol Manage .................................................................................................. 159
2 Video Menu - Live ....................................................................................................... 161
Video Menu - Live - Setup ......................................................................................................................... 163
3 Video Menu - Image Control ....................................................................................... 165
4 Video Menu - PTZ ........................................................................................................ 170
5 Video Menu - Video Cover .......................................................................................... 173
6 Video Menu - Motion ................................................................................................... 175
Video Menu - Motion - Setup .................................................................................................................... 176
7 Video Menu - Smart .................................................................................................... 179
Video Menu - Smart - PID .......................................................................................................................... 179
Video Menu - Smart - PID Setup ............................................................................................................. 181
Video Menu - Smart - LCD......................................................................................................................... 184
Video Menu - Smart - LCD Setup ........................................................................................................... 185
Video Menu - Smart - SOD ......................................................................................................................... 189
Video Menu - Smart - SOD Setup ........................................................................................................... 190
Video Menu - Smart - PD ........................................................................................................................... 194
Video Menu - Smart - PD Setup .............................................................................................................. 195
Video Menu - Smart - FD ............................................................................................................................ 199
Video Menu - Smart - FD Setup .............................................................................................................. 200
Video Menu - Smart - CC ........................................................................................................................... 205
Video Menu - Smart - CC - Setup ........................................................................................................... 206
Video Menu - Smart - Sound Detection .................................................................................................. 209
Video Menu - Smart - Sound Detection - Schedule ................................................................................ 211
Video Menu - Smart - Lens Covered ...................................................................................................... 213
Video Menu - Smart - Schedule ............................................................................................................... 215
Video Menu - Smart - Intelligent Analysis ............................................................................................. 217
Part 10 Record Menu 218
1 Record - Encode .......................................................................................................... 219
Record - Encode - Mainstream ................................................................................................................. 219
Record - Encode - Substream .................................................................................................................. 223
Record - Encode - Mobilestream ............................................................................................................. 227
2 Record - Record .......................................................................................................... 230
Record - Record Schedule ........................................................................................................................ 232
3 Record - Capture ......................................................................................................... 234
Record - Capture Schedule ....................................................................................................................... 237
Part 11 Alarm Menu 239
1 Alarm Menu - Motion ................................................................................................... 241
2 Alarm Menu - I/O ......................................................................................................... 245
3 Alarm Menu - Smart .................................................................................................... 248
4 Alarm Menu - PTZ Linkage .......................................................................................... 252
5 Alarm Menu - Exception .............................................................................................. 255
Alarm Menu - Exception - Disk Error ....................................................................................................... 259
6 Alarm Menu - Alarm Schedule .................................................................................... 262
Part 12 Network Menu 264

IV
© 2023 System Q Ltd
Index
ZipDVR.com
1 Network Menu - General ............................................................................................. 266
Network Menu - General - PPPoE ............................................................................................................ 268
Network Menu - General - Port Configuration ...................................................................................... 270
2 Network Menu - DDNS ................................................................................................. 274
3 Network Menu - Email ................................................................................................. 276
Network Menu - Email - Email Schedule ................................................................................................. 279
4 Network Menu - FTP .................................................................................................... 281
Network Menu - FTP Shcedule ................................................................................................................. 285
5 Network Menu - IP Filter ............................................................................................. 287
6 Network Menu - Voice Assistant .................................................................................. 290
Part 13 Storage Menu 291
1 Storage Menu - Disk .................................................................................................... 292
2 Storage Menu - Disk - S.M.A.R.T ................................................................................. 294
3 Storage Menu - Cloud ................................................................................................. 296
Part 14 System Menu 299
1 System Menu - General ............................................................................................... 301
System Menu - General - ZIP Channel .................................................................................................... 304
System Menu - General - Date And Time ............................................................................................... 307
System Menu - General - Ouput Configuration .................................................................................... 310
SystemMenu - General - Output Configuration - Live Out ..................................................................... 311
SystemMenu - General - Output Configuration - Spot Out .................................................................... 314
2 System Menu - Multi-User ............................................................................................ 318
System Menu - Multi-User - User Edit .................................................................................................... 320
System Menu - Multi-User - Permission ............................................................................................... 323
3 System Menu - RS485 .................................................................................................. 325
4 System Menu - Maintenance ....................................................................................... 327
System Menu - Maintenance - Log ......................................................................................................... 327
System Menu - Maintenance - Load Default .......................................................................................... 330
System Menu - Maintenance - Upgrade ................................................................................................. 331
System Menu - Maintenance - Settings Save/Load ............................................................................. 332
System Menu - Maintenance - Auto Reboot .......................................................................................... 333
5 System Menu - IP Camera Maintenance ..................................................................... 335
System Menu - IP Camera Maintenance - Upgrade ............................................................................. 336
System Menu - IP Camera Maintenance - Load Default ...................................................................... 337
System Menu - IP Camera Maintenance - Reboot IPC ......................................................................... 338
System Menu - IP Camera Maintenance - Settings Save/Load .......................................................... 339
6 System Menu - Information ......................................................................................... 341
System Menu - Information - Channel Information ............................................................................. 343
System Menu - Information - Record Information ............................................................................... 345
System Menu - Information - Network State ........................................................................................ 347
Part 15 Common Interfaces 348
1 Backup ........................................................................................................................ 348
2 Parameter Copy .......................................................................................................... 350
Part 16 Shutdown 352
Part 17 How To 353

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© 2023 System Q Ltd
ZipDVR.com
1 Setup Email ................................................................................................................ 354
Setup Email - Gmail ..................................................................................................................................... 354
Setup Email - Yahoo .................................................................................................................................... 357
2 Recover Forgotton Password ...................................................................................... 360
Part 18 Useful Links 362
Part 19 Software & Apps 363
Part 20 Troubleshooting 365
Part 21 Conditions 369
Index 371

© 2023 System Q Ltd
1
Index
ZipDVR.com
Overview
1.1 Introduction
The new Zip range of DVRs has been designed with the CCTV installer and end-
user in mind; it’s simple to fit and has some very useful benefits. The following is a
brief synopsis but further detail is provided on the subsequent page.
Zip DVR Range
There are three models of Zip DVR, the Lite, Supa and Xtreme. Each model has 3
options, either 4, 8 or 16 HD camera channels plus additional IP cameras.
Zip DVR Analogue Formats
It has multi-video format which is compatible with HD-TVI, CVI, AHD and analogue
CVBS camera modes. So if you have an older DVR that needs replacement but
cameras are still working okay and are in the above video formats, the Zip DVR may
be the best and most economical solution.
Zip DVR Additional IP Camera Channels
The Zip DVR range can also use IP cameras with the 4 channel Zip DVRs providing
two additional IP cameras, the 8 channel DVR providing four additional IP cameras
and the 16 channel DVR eight additional IP cameras. This means that a 4 channel
Zip DVR can support up to 6 channels, the 8 channel DVR up to 12 channels and the
16 channel DVR up to 24 camera channels. This gives you up to 50% extra channel
availability which is a real benefit for the customer.

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Zip DVR Hybrid or Analogue Modes
The Zip DVR has two modes, Hybrid (default) that allows you to use additional IP
cameras, or DVR that if set, only allows HD and Analogue cameras only. The number
of additional IP cameras that can be used depends on the pixel sizes and the model
of Zip DVR selected. The Xtreme range additionally has Record Mode Settings
option for selecting 4K (8MP) default or the 5MP standard for HD analogue cameras.
Alternatively using the Hybrid mode you can close analogue channels to increase
resource for IP camera channels.
Zip DVR Audio Options
The Zip DVR range for HD analogue/CVBS supports one audio input for the Lite
range but 4, 8 or 16 respectively for the 4, 8 or 16 channel Supa and Xtreme ranges.
In addition IP cameras connected that have an audio option included on the camera,
will be in addition to the HD analogue/CVBS audio channels.
Zip DVR Alarm Options
The range of alarm inputs on the Zip DVR for the Supa and Xtreme ranges is one per
channel i.e 4 for 4 channel, 8 for 8 and 16 for 16 channel. These units have one
output alarm. The Lite only has alarm functionality on IP cameras that have the alarm
feature, which also applies additionally to the Supa and Xtreme ranges.

© 2023 System Q Ltd
3
Index
ZipDVR.com
1.2 Specification
LITE
SUPA-S
XTRA
Channels
4
8
16
4
8
16
4
8
16
Compressi
on
H265 / H264
H265 / H264
H265 / H264
Input
TVI/ CVI/ AHD /
Analogue (CVBS) / IP
TVI/ CVI/ AHD /
Analogue (CVBS) / IP
TVI/ CVI/ AHD /
Analogue (CVBS) / IP
2MP
Recording
30 fps
15 fps
15 fps
11 fps
25 fps
25 fps
25 fps
5MP
Recording
-
12 fps
13 fps
14 fps
12fps
15 fps
15 fps
4K
Recording
-
-
7 fps
10 fps
10 fps
Max IP
Cameras
2 x
2MP
4 x
2MP
8 x
2MP
2 x
2MP
4 x
2MP
4 x
2MP
2 x
2MP
4 x
5MP
8 x
5MP
IP
Bandwidth
8MB
16MB
32MB
8MB
16MB
16MB
12MB
32MB
64MB
Audio RCA
(Phono)
1 In / 1 Out
4 In / 1
Out
8 In / 1
Out
16 In /
1 Out
4 In / 1
Out
8 In / 1
Out
16 In /
1 Out
Audio Over
Coax
-
Yes
Yes
Alarms
Via IP Camera
4 In / 1
Out +
IP
8 In / 1
Out +
IP
16 In /
1 Out +
IP
4 In / 1
Out +
IP
8 In / 1
Out +
IP
16 In /
1 Out +
IP
Video Out
HDMI/ VGA
HDMI/ VGA / CVBS
BNC
HDMI/ VGA / CVBS
BNC
Max Hard
Drive
1 x
1TB
1 x
1TB
1 x
2TB
1 x
6TB
1 x
6TB
2 x
6TB
1 x
6TB
2 x
6TB
2 x
6TB
eSATA
-
Yes
Yes
UTC
Control
TVI/ CVI/ AHD /
Analogue (CVBS)
TVI/ CVI/ AHD /
Analogue (CVBS)
TVI/ CVI/ AHD /
Analogue (CVBS)
RS485
Yes
Yes
Yes
P2P QR
Code
Yes
Yes
Yes
Motion
Detection
Yes
Yes
Yes
IR
Extension
-
-
-
Yes
-
Yes
Yes
Dimension
s
(w) 300 x (d) 217 x (h)
53mm
(w)
300 x
(d) 227
x (h)
53mm
(w)
300 x
(d) 227
x (h)
53mm
(w)
378 x
(d )
340 x
(h)
50mm
(w)
300 x
(d) 217
x (h)
53mm
(w)
378 x
(d )326
x (h)
53mm
(w)
378 x
(d )326
x (h)
53mm

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*Our DVRs take the latest 8 and 10TB sizes but we’ve based our table on a
maximum capacity drive size of 6TB as they currently represent the best value for
money.
1.3 Installation Guidlines
1. Never operate the equipment using an unspecified power supply.
2. Do not install the equipment in a dusty or damp area. Avoid a humid environment.
3. Keep the surface of the equipment clean and dry. Use soft damp cloth to clean the
outer case of recorder (do not use liquid aerosol cleaners.)
4. If the system clock fails to work, power down the recorder, remove the top of the
case and replace the standard 3V lithium battery on the main board.
5. Always install the recorder in a place with good ventilation ensuring that the
ventilation slots are not covered and that there is a good flow of air around the
recorder. Due to the heat produced especially by the Hard Drive/s, reducing
ventilation can reduce life of the recorder components and the Hard Drive/s.
6. The power adaptor on the recorder must only be used to power one recorder
because connecting additional equipment can cause the recorder to reboot due
to insufficient power.
Models
Zip recorders are available in the following models:
DVR
· Lite 2MP (1080P) up to 16 channels
· Supa 5MP up to 16 channels
· Xtreme 4K (8MP) up to 16 channels
NVR
· Non-PoE 4K (8MP) up to 16 channels
· PoE 4K (8MP) up to 32 channels