ZoneVu ZSI-320 User manual

ZSI-320 User Manual Issue 03 Page 1 of 20
USER MANUAL
ZSI-320
ZSI-320
CCTV ISDN Controller
Issue 03
ZSI-320
MEYERTECH LIMITED

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Contents
Contents............................................................................................................................................................................2
Introduction ......................................................................................................................................................................3
What is a ZSI-320?.......................................................................................................................................................3
Operation..........................................................................................................................................................................4
Configuration....................................................................................................................................................................8
Config Version .............................................................................................................................................................8
PC1 Port........................................................................................................................................................................9
PC2 (MMT)Port .........................................................................................................................................................10
PC3 (Clear) Port .........................................................................................................................................................11
ZVM Port....................................................................................................................................................................12
Telephone...................................................................................................................................................................12
Site..............................................................................................................................................................................14
Operation....................................................................................................................................................................15
Diagnostics.....................................................................................................................................................................16
Support ...........................................................................................................................................................................17
Maintenance ...................................................................................................................................................................17
Returns Procedure ......................................................................................................................................................17
Disposal..........................................................................................................................................................................18
Warranty.........................................................................................................................................................................19
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Introduction
ISDN connection
Intersite communications
Video transmission
System backup
64K or 128K ISDN operation
.
KEY FEATURES
Thank you for purchasing Meyertech’s ZSI-320.
Please read this user guide prior to using
This product. It will help you to achieve the maximum
benefit from the product. The manual covers
installation, operation and maintenance of a ZSI-320.
What is a ZSI-320?
A ZSI-320 is part of the Zonevu Site Controller family. It
allows the interconnection of remote sites via an ISDN line.
The unit can operate as either a transmitter or a receiver.
Combined with other members of the Meyertech site controller
family, an operator can seamlessly control cameras
located throughout the country.
When combined with other elements of Meyertech’s Site
Controller family, a unit can, under alarm conditions,
automatically contact a remote control room or can be part
of a seamless dial on demand service.
The features described in this manual refer to :
Version 1.5.2.0 of the ZSI-320 firmware
ZSI-320
T
his equipment is designed to make automated connections over an ISDN
network. Meyertech can accept no responsibility for any call charges incurred.
The information in this manual is believed to be accurate and reliable. However,
Meyertech Limited assumes no responsibility or liability for its use, or for any
infringement of patents or other rights of third parties, which may result from its
use. No license is granted by implication or otherwise under any patent or other
rights of Meyertech. All specifications are subject to change without prior notice.
MEYERTECH LIMITED are committed to continuous product development and
therefore reserve the right to change specifications without notice.
©2003-5 ALL RIGHTS RESERVED.
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Operation
ZSI-3
20
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ZSI-320
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Installation
See ZSI-320 Installation Guide – available from Meyertech Technical Support
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Configuration
Configuration of the ZSI-320 is done using Meyertech’s Windows based configuration tool Mpower
Config Version
This entry screen shows information relating to the firmware installed in the ZSI-320
Config structure
The version number of the configuration data format within the attached ZSI-320. – see Mpower manual for
more details.
(stored)
The version number of the configuration data format stored on the PC. – see Mpower manual for more
details.
Software
The version number of the ZSI-320’s firmware
Status
ZSI-320
The status of the communications – see Mpower manual for more details
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PC1 Port
Key
Internal use only – MUST NOT BE MODIFIED
Baud Rate
Internal use only – MUST NOT BE MODIFIED
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PC2 (MMT)Port
Key
Internal use only – MUST NOT BE MODIFIED
Baud Rate
Internal use only – MUST NOT BE MODIFIED
ISDN initialisation
A configuration string used to initialise the ISDN link.
Initialisation is done only at power up. Re-power the unit for this to take effect.
Default = MMTAUDIOECHOON\
The following options may be used:
Audio:
MMTAUDIOLINEINVOLn\ Sets line input volume to n%
MMTAUDIOLINEOUTVOLn\ Sets line output volume to n%
MMTAUDIOECHOON\ Switches on echo cancellation
ZSI-320
Video:
MMTVIDEORATEn\ Sets the maximum video refresh rate to n frames per second.
Range: 1 – 15
If none of the options are entered, defaults are:
Video Rate 1 frame per second
Audio in Volume 40%
Audio out Volume 100%
Audio Echo cancellation Off
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PC3 (Clear) Port
site
The site number associated with the ZSI-320s location.
Default = 1
Baud Rate
Internal use only – MUST NOT BE MODIFIED
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ZVM Port
MAC address
The address to which this unit will respond to polls from another control unit.
Default = 8
Terminated
The state of the 120R line terminator
Ticked = Un-terminated
Un-ticked = terminated. Default = Un-terminated
Polled
To indicate that the unit should expect to be polled. If On the unit will wait for a poll before transmitting any
information on this port. Default = On
Controller
ZSI-320
To indicate that the unit is to make the decision on telemetry control from operators. If set to Off the unit will
forward control request messages to the device on the ZVM port.
Default = Off
Telephone
The telephone numbers for up to 50 sites (20 on earlier versions of ZSI-320) can be configured.
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Index
In each entry, the following can be configured
site
The site number of the remote dialup site. Default = 0
Tel. Number #1
The first ISDN number for the site Default = blank
Tel. Number #2
The second ISDN number for the site. This number is optional and a single channel connection can be made
if required by using just one number. Default = blank
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Site
Priority
The priority used when requesting camera control from a local matrix on behalf of an operator using a
remote video phone – see MM225 manual. Default = 4 (1 lowest)
Control Timeout
The time period, in seconds, after which exclusive control of a camera is automatically relinquished if a
remote operator does not move it.
This timeout is only applied to control from remote sites.
Default = 60 (seconds)
Max Redial Time
When an outgoing call is un-answered, the unit will automatically re-dial after a random period of time. This
value defines the maximum time that this delay can be.
ZSI-320
A value of 0(zero) disables all automatic redialling, both when a call is un-answered and if the call is ended
unexpectedly. Default = 500 (5 seconds)
No redial = 0
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Operation
Video capture
AC
Internal use only – MUST NOT BE MODIFIED
Mode Site controller
To indicate the presence of an additional site controller unit. If the box is ticked all messages are
forwarded on to the site controller to handle.
If set to Off the unit will resolve all switching and telemetry issues itself. It will use the matrix output
number defined in the next section and command the local matrix to switch.
Default = On
Matrix Output
The matrix output number, which is connected to the ZSI-320 video input.
Default = 4
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Diagnostics
These commands, which can be issued by Mpower, are included in this document to assist in the diagnosis
of problems.
The use of these commands is at the users own risk and is subject to change without notice.
Fn Name Purpose Notes
0 Initialise Initialise all modules
1 LoadDefaultConfiguration Reset configuration. All static configuration is set to factory defaults
2 Reserved
3 InitialisePC1Port Re-initialise PC1 port. Required after changes to comms settings
4 InitialisePC2Port Re-initialise PC2 port. Required after changes to comms settings
5 InitialisePC3Port Re-initialise PC3 port. Required after changes to comms settings, or AC video phone mode
6 InitialiseZvmPort Re-initialise Zvm port. Required after changes to comms settings.
7 Reserved
8 Reserved
9 InitialiseCmdHandler Re-initialise command stack. Discards all current commands. May cause memory loss. For
debugging only
10 Reserved
11 Reserved
12 Reserved
13 Reserved
14 Reserved
15 Reserved
16 InitialiseDialup Initialise call status Assumes call status is idle
17 InitialiseMMT Initialise 8120 board Reloads all configuration into 8120, after power-up delay
18 InitialiseDTMF Initialise DTMF interface
19 InitialiseVideoPhone Initialise camera control status Initialises control statuses used when no site controller is present
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ZSI-320
Meyertech Limited is a member of the CCTV User Group.
Support
Meyertech offer comprehensive levels of support during the product’s warranty period. Our support team will
be happy to help with any problem you may experience relating to the installation or operation of the ZSI-
320:
1. Telephone support ([phone] ) which is available during normal office hours 9AM – 5PM
Monday to Friday excluding Bank holidays. This support is free of charge.
2. Email support. Available 24 hours a day. Our normal response to emails is next working day. This
support is free of charge. [email protected]
3. By Facsimile ([phone]). Available 24 hours a day. Our normal response to facsimiles is
next working day. This support is free of charge.
4. Site visits. Subject to availability, our engineers are available to attend site to assess and help with
particular system problems firsthand. This service is chargeable. Please contact our Support
department on [phone] for further details and availability.
Meyertech offer Extended Support Contracts on all their software products. Please contact our Sales
department on 0161 628 8406 to discuss your requirements or visit our website www.meyertech.co.uk
Maintenance
The ZSI-320 requires no Planned Preventive Maintenance periods (PPM’s) as it is mainly solid state in
design.
The ZSI-320 contains no serviceable parts and should be returned to our Service Centre in Scunthorpe for
repair or replacement under warranty. Any repairs, attempted repairs or replaced components not carried out
by the Meyertech Service Centre will void all Meyertech warranties and liabilities.
If your ZSI-320 has to be returned to our Service Centre please follow the returns procedure below,
otherwise delays may be incurred in returning or replacing the ZSI-320.
Returns Procedure
Prior to returning your ZSI-320.
1. Contact our Service Centre by phone on 01724 278833 or by email [email protected] for a
Goods Return Number.
2. The GRN will be logged by our staff along with the reported problem.
3. Pack the ZSI-320 into the original packing it was delivered in. Failure to do so means the unit may
incur further damage in transit, which Meyertech cannot be responsible for.
4. Organise delivery of the ZSI-320 back to our Service Centre in Scunthorpe. Use a reputable carrier,
as again Meyertech cannot accept liability for loss of goods in-transit.
5. On receiving the ZSI-320 our staff will, after initial examination advise of the course of action we
intend to take.
a. Repair the ZSI-320 under warranty. The ZSI-320 will be repaired and returned to you free of
charge.
b. Replace the ZSI-320 under warranty. The ZSI-320 will be repaired and returned to you free
of charge.
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c. Repair the ZSI-320 at a quoted cost. An official purchase order to cover the cost and return
of the product will be required prior to commencement of repair.
d. Advise you that the ZSI-320 is not repairable. You can then decide to have the product
returned to you at the standard delivery charge or we can dispose of the product free of
charge.
Meyertech Service Centre
Unit 4E Queensway Business Centre
Dunlop Way
Scunthorpe
DN16 3RN
Tel: [phone]
Fax: [phone]
Disposal
There are no additional requirements beyond safe working practice in the decommissioning of the Meyertech
ZSI-320.
However the ZSI-320 contains printed circuit boards populated with electronic components. The whole unit
must be returned to Meyertech Service Centre for final disposal. Please follow the normal returns
procedure.
ZSI-320
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Warranty
Please refer to Meyertech Limited ‘Terms & Conditions of Sale of Goods & Services’ for interpretation.
1. If the Buyer establishes to the Seller's reasonable satisfaction that there is a defect in the materials
or workmanship of the Goods manufactured, then the Seller shall at its option, at its sole discretion
and within a reasonable time,
a. arrange for the repair or making good such defect or failure in such Goods free of charge to
the Buyer (including all costs of transportation of any Goods or materials to and from the
Buyer for that purpose),
b. replace such Goods with Goods which are in all respects in accordance with the Contract, or
subject, in every case, to the remaining provisions of this Condition 1 provided that the liability of the
Seller under this Condition 1 shall in no event exceed the purchase price of such Goods and
performance of anyone of the above options shall constitute an entire discharge of the Seller's
liability under this warranty.
2. Condition 1 shall not apply unless the Buyer:
a. notifies the Seller in writing of the alleged defect within 12 (twelve) months from delivery or
such other period or periods as may be agreed in writing between the Seller and the Buyer,
and
b. allows the Seller a reasonable opportunity to inspect the relevant Goods.
3. For the avoidance of doubt, the Seller shall be under no liability under the warranty in Condition 1
above:
a. where such defects arise from any drawing, design or specification supplied by the Buyer; or
b. where such defects arise from fair wear and tear, wilful damage, or negligence of a party
other than the Seller (or its employees or authorised personnel), abnormal working
conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or
alteration or repair of the Goods without the Seller's approval; or
c. where such defects arise in parts, materials or equipment which have not been
manufactured or designed by the Seller but have been purchased at the Buyer's request by
the Seller from the Buyer's designer and manufacturer or from some other third party (the
“Third Party Supplier”).
d. if the total price of the Goods has not been paid by the due date for payment
e. in respect of any type of defect, damage or wear specifically excluded by the Seller by notice
in writing: or
f. if the Buyer makes any further use of the Goods after giving notice in accordance with
Clause 1
4. Any repaired or replaced Goods shall be redelivered to the Buyer free of charge to the original point
of delivery but otherwise in accordance with and subject to these Conditions.
5. Alternatively to Condition 1 the Seller shall be entitled at its absolute discretion on return of the
defective Goods to the Seller (at the Seller's request) to refund the price of the defective Goods in
the event that such price shall already have been paid by the Buyer to the Seller, or, if such price
has not been paid, to relieve the Buyer of all obligation to pay the sum by the issue of a credit note in
favour of the Buyer in the amount of such price.
ZSI-320
6. In respect of all Goods supplied to the Seller by a Third Party Supplier the Seller will on request pass
on to the Buyer (in so far as reasonably possible) the benefit of any warranty given to the Seller by
such Third Party Supplier and will (on request) supply to the Buyer details of the terms and
conditions of such warranty and copies of any relevant product information sheets, technical data
sheets or product leaflets issued by such Third Party Supplier and the Buyer shall be solely
responsible to the entire exclusion of the Seller for complying with the same.
7. For the purposes of Condition 1 references to Goods shall be deemed to exclude software.
8. The Buyer acknowledges that software in general is not error-free and agrees that the existence of
such errors in the Software Programs shall not constitute a breach of this Contract.
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9. In the event that the Buyer discovers a material error which results in the Programmed Products not
performing substantially in accordance with the Functional Specification, or the Licensed Programs
not performing substantially in accordance with the relevant Program Documentation and notifies the
Seller of the error within 90 days from the date of the Seller making available the respective software
to the Buyer (the `warranty period")the Seller shall at its sole option either refund the price which
the Buyer has paid to the Seller (or if such price has not been paid, relieve the Buyer of all
obligations to pay the sum) in respect of the respective software or use all reasonable endeavours to
correct by patch or new release (at its option) that part of the software which does not so comply
provided that such non-compliance has not been caused by any modification, variation or addition to
the software not performed by the Seller or caused by its incorrect use, abuse or corruption of the
software by use of the software with other software or on equipment with which it is incompatible,
10. To the extent permitted by English law, the Seller disclaims all other warranties, with respect to the
software which it provides pursuant to the Contract, either express or implied, including but not
limited to any implied warranties of satisfactory quality or fitness for any particular purpose.
11. The Buyer is solely responsible for various scanning the software that it receives from the Seller
pursuant to the Contract.
12. The Seller warrants that it will use reasonable skill and care in providing the Services to the buyer
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ZSI-320