Zoom ADSL X4 User manual

ADSL X4
U S E R’S G U I D E

NOTICE
NOTICENOTICE
NOTICE
This document contains proprietary information protected by
copyright, and this Manual and all the accompanying hardware,
software, and documentation are copyrighted. No part of this
document may be photocopied or reproduced by mechanical,
electronic, or other means in any form.
The manufacturer does not warrant that the hardware will work
properly in all environments and applications, and makes no
warranty or representation, either expressed or implied, with respect
to the quality, performance, merchantability, or fitness for a
particular purpose of the software or documentation. The
manufacturer reserves the right to make changes to the hardware,
software, and documentation without obligation to notify any person
or organization of the revision or change.
All brand and product names are the trademarks of their respective
owners.
© Copyright 2004
All rights reserved.

Contents
OVERVIEW.........................................................................................4
CHAPTER 1: INSTALLATION INSTRUCTIONS ......................................5
INSTALLING THE X4........................................................................................7
REMOVING THE X4 SOFTWARE...................................................................27
UNIVERSAL PLUG AND PLAY .......................................................................28
IF YOU NEED HELP.......................................................................................28
CHAPTER 2: STATUS MONITORING..................................................29
WHY MONITOR STATUS? ..............................................................................29
MONITORING SYSTEM STATUS....................................................................30
MONITORING ADSL STATUS.......................................................................31
CHAPTER 3: ADVANCED SETUP OPTIONS ........................................32
HOW TO USE THE ADVANCED OPTIONS..................................................33
CHANGING YOUR WAN SETTINGS............................................................38
CHANGING YOUR FIREWALL SETTINGS....................................................39
CHANGING USER NAMES AND PASSWORDS .............................................40
BACKING UP YOUR CONFIGURATION.......................................................41
RESETTING DEFAULT SETTINGS.................................................................43
USING IP FILTERS..........................................................................................44
APPENDIX A: ADSL INTERNET SETTINGS TABLES .........................45
APPENDIX B: FRONT AND BACK PANELS.........................................48
APPENDIX C: TCP/IP NETWORK SETTINGS...................................50
APPENDIX D: TROUBLESHOOTING..................................................57
APPENDIX E: REGULATORY INFORMATION.....................................60

Overview 4
Overview
The X4 is an ADSL modem and a gateway/router all contained in
one device.
The ADSL modem gives you a connection to the Internet through
your Internet service provider.
The gateway/router provides an interface between the Internet and
your own local network. It also includes an advanced firewall,
which allows you to control Internet access from your local
network, and which protects your local network from unwanted
Internet traffic.
The X4 modem is also enabled for Universal Plug and Play
(UPnP™). This means that if you plug other devices with UPnP
capabilities into your computer or network (for example, a gaming
application, router, or stand-alone firewall) they will automatically
detect the X4 and make the needed configurations for them to
work together.
This User’s Guide contains installation instructions for Windows,
Macintosh, and Linux computers and information about the X4’s
advanced setup options. While most users will not need to use the
advanced setup options, there are cases in which these advanced
settings are necessary (for example, if you have a static IP address).

Chapter 1: Installation Instructions 5
1
Installation Instructions
This chapter covers the basic instructions needed to install your
X4 and connect to the Internet. These instructions can be used
by those with a Macintosh, Linux, or Windows operating
system. If you already installed and connnected your X4 (using
the separate Quick Start booklet provided for Windows users),
you can skip this chapter and begin with Chapter 2.
Important! Before You Begin
Before installing your X4, you must have ADSL service enabled on
your telephone line. To do this, you need to sign up with an ADSL
service provider. (Your service provider may refer to “ADSL
service” as “DSL service.”)
Package Contents
Your package contains the items shown below:
Zoom X4
ADSL Modem
Phone Cord
Ethernet Cable
USB Cable
Power Cube
Software
CD-ROM

6ADSLX4User'sGuide
The CD contains the installation software, documentation,
warranty, and Customer Support information.
If anything is missing or damaged, please contact Zoom
Customer Support or your retailer or distributor.
In addition, the package may include:
•Phone-jack adapter to adapt the phone cord to a particular
phone jack (certain countries only)
•ADSL line filter(s) (certain units only)
You Will Also Need
•One of the following:
!A Windows 98/Me/2000/XP computer equipped with a
Network Interface Card (NIC) or USB port.
!A Macintosh or Linux computer with an Ethernet port.
!A network device, such as a wireless access point, hub,
router, or switch.
•An ADSL-enabled telephone wall jack to plug the X4 modem
into.

Chapter 1: Installation Instructions 7
Installing the X4
Installing the X4 involves four steps: Installing the Software,
Installing the Hardware, Configuring Your Web Browser, and
Establishing Communication.
Step 1: Installing the Software
Important!
This section is for Windows computers only. If you are using a
Macintosh or Linux computer, or your are connecting the X4
directly to a hub or network device, skip this section and begin
with the next one, Installing the Hardware on page 9.
Windows computer users MUST install the software
BEFORE installing the hardware.
If you intend to use the X4’s USB option, you must remove any
existing USB modem drivers on your Windows computer before
installing this software. On the desktop, click the Start button, and
then—depending on your operating system—either click Control
Panel, or click Settings and then Control Panel. In the Control
Panel, double-click Add/Remove Programs. On the
Add/Remove Program Properties dialog box, select the USB
modem you are removing on the Install/Uninstall tab, click
Remove, and then click OK.
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11
1Ensure that your computer is on.
2
22
2Insert the supplied CD into the CD-ROM drive of your
computer. The CD should start automatically and the
Language Selection screen should appear. (If the CD does
not start automatically, on the desktop, click the Start button,
click Run, and then type D:\setup.exe, where Dis the letter
of your CD-ROM drive.)
3
33
3Select your language. The Main Menu screen opens.

8ADSLX4User'sGuide
4
44
4Click Installation Wizard.
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55
5Click ADSL X4 Modem to start the software installation, then
click Next when prompted.
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66
6When the installation is complete, click Finish.
7
77
7Close any applications that may be open, then remove the CD
from the CD-ROM drive.
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8Shut down the computer.
Congratulations! You have installed the software. Now, continue
with the next section, Installing the Hardware.

Chapter 1: Installation Instructions 9
Step 2: Installing the Hardware
1
11
1Shut down your computer (if it is not shut down already).
2
22
2Connect the modem to the computer’s Ethernet jack or to a
network device (such as a hub). If you are using a Windows
computer, you also have the option of connecting your
computer’s USB port. However, we recommend that Windows
users connect to an Ethernet jack if one is available.
!If you are using a computer’s Ethernet jack: Plug one
end of the Ethernet cable into the modem’s
ETHERNET jack and plug the other end into your
computer’s Ethernet jack.
!If you are using a computer’s USB port (Windows
computers only): Plug one end of the USB cable into the
modem’s USB port and the other end into your Windows
computer’s USB port.
!If you are connecting the X4 directly to a hub, switch,
wireless access point, or other network device: Plug
one end of the Ethernet cable into the modem’s
ETHERNET jack and the other end into the network
device’s Ethernet jack (which is typically called an Uplink
or Expansion port).
The modem’s ETHERNET or USB connector is at the back
of the modem.
Tip:
Windows users can connect two computers to the X4, one on
the Ethernet jack and the other on the USB port, and share
Internet access.

10 ADSL X4 User's Guide
3
33
3Plug the included X4 power cube into a power strip or wall
outlet, and then into the modem’s power (PWR) jack.
Important!
Only use the power cube shipped with the X4. Other power
cubes may damage your hardware.
4
44
4Turn the modem on by using the ON/OFF button at the
back of the modem.
The PWR light on the front panel of the modem should
become steady on, and the LINK light should blink once. If
the PWR light does not turn on, make sure there is power at
the wall outlet or power strip where you plugged in the power
cube and that you have pushed the X4’s ON/OFF button to
turn it on.
5
55
5Turn the computer on. If you are using the USB port, you may
see a Found New Hardware box indicating the progression
of the installation. Typically no user action is necessary. If you
are using Windows XP, you may be required to click Next.
Depending on your operating system, you may also see a
Hardware Installation box or a Digital Signature Not
Found box. You can safely ignore these messages and click
Yes or Continue Anyway. If prompted, click Finish and/or
Yes to restart your computer to finish setting up your new
hardware.
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6Plug one end of the supplied phone cord into the modem’s
ADSL jack and the other into the ADSL wall jack. The LINK
light should blink and then become steady on. If it does not,
refer to Appendix D: Troubleshooting on page 57.
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7[Optional] If you want to plug in a phone through the modem,
you can do so by plugging it into the PHONE port. (The
PHONE port has a built-in phone filter.)