Zoom Gateway/Router V3 User manual

USER GUIDE
ZOOM V3

NOTICE
NOTICENOTICE
NOTICE
This document contains proprietary information protected by copyright, and
this Manual and all the accompanying hardware, software, and
documentation are copyrighted. No part of this document may be
photocopied or reproduced by mechanical, electronic, or other means in
any form.
The manufacturer does not warrant that the hardware will work properly in
all environments and applications, and makes no warranty or representation,
either expressed or implied, with respect to the quality, performance,
merchantability, or fitness for a particular purpose of the software or
documentation. The manufacturer reserves the right to make changes to the
hardware, software, and documentation without obligation to notify any
person or organization of the revision or change.
All brand and product names are the trademarks of their respective owners.
© Copyright 2005
All rights reserved.

Contents
OVERVIEW .......................................................................... 5
1 INSTALLATION INSTRUCTIONS............................................. 6
1.1 WHAT’S IN THE PACKAGE.................................................... 6
1.2 QUICK START INSTRUCTIONS............................................... 8
Step 1: Installing the Software ......................................... 8
Step 2: Installing the Hardware........................................ 9
Step 3: Configuring Internet Explorer...............................12
Step 4: Configuring Your V3............................................14
Step 5: Setting up VoIP Service.......................................18
1.3 TIPS FOR MAKING VOIP CALLS ...........................................18
1.4 SETTING THE V3 FOR VOIP ONLY MODE...............................19
1.5 FRONT PANEL DESCRIPTION ...............................................20
1.6 IF YOU NEED HELP...........................................................20
1.7 CHANGING THE V3’S PASSWORD & RESETTING THE UNIT TO ITS
DEFAULT SETTINGS................................................................21
1.8 WINDOWS USERS: REMOVING THE V3..................................22
2 VOICE OVER IP SETTINGS................................................ 23
2.1 CHANGING YOUR VOIP SETTINGS........................................23
If Your Unit Is Not Preset for VoIP...................................23
2.2 CALL FORWARDING AND CALL WAITING.................................28
Enabling Call Management Features.................................29
Activating Call Management Features...............................30
3 PLAYING ONLINE GAMES.................................................. 32
3.1 USING YOUR V3 WITH XBOX®LIVE......................................32
3.2 USING YOUR V3 WITH PLAYSTATION® 2...............................33
3.3 SETTING UP THE V3 FOR PEER-TO-PEER GAMING AND MULTIPLAYER
GAME HOSTING ....................................................................35
3.4 SETTING UP A VIRTUAL SERVER...........................................36
3.5 SETTING UP A DMZ .........................................................44
4 USING THE V3’S ADVANCED FIREWALL ............................... 50
4.1 MAIN FIREWALL FEATURES.................................................52
Protection Policy.............................................................52
Hacker Log.....................................................................54
Service Filtering..............................................................55
4.2 CREATING INBOUND/OUTBOUND POLICIES.............................56
Inbound Policies.............................................................57
Outbound Policies...........................................................58

4.3 SETTING UP FIREWALL DATABASES ......................................60
IP Group........................................................................60
Service Group.................................................................62
Time Group....................................................................62
APPENDIX A DSL INTERNET SETTINGS TABLES....................... 64
APPENDIX B VOIP PHONE INSTALLATION OPTIONS................. 67
Plug Multiple Phones Directly into the V3 .........................67
Use Cordless Phones to Link to the V3.............................67
APPENDIX C MAC AND LINUX USERS: SETTING TCP/IP NETWORK
SETTINGS ......................................................................... 68
Macintosh TCP/IP Settings ..............................................68
Linux TCP/IP Settings .....................................................69
APPENDIX D TROUBLESHOOTING .......................................... 71
CONNECTION TROUBLESHOOTING TIPS .......................................71
VOIP AND PHONE TROUBLESHOOTING TIPS .................................75
APPENDIX E REGULATORY INFORMATION............................... 79

Overview 5
Overview
The V3 is a gateway/router with a TelePort™VoIP phone port.
You use the V3 in conjunction with an Ethernet cable modem or
Ethernet ADSL modem to connect to the Internet. The
gateway/router provides an interface between the Internet and
your local area network (LAN). It also includes an advanced
firewall, which allows you to control Internet access from your
local network and which protects your local network from
unwanted Internet traffic. The TelePort lets you use an ordinary
telephone to make VoIP calls over the Internet and regular calls
through the familiar Public Switched Telephone Network (PSTN).
This User Guide contains installation instructions and explains how
to configure the V3 for some popular applications. Most users
should go now to the next chapter, Installation Instructions.
Note:
If you are an Internet service provider, a VoIP service provider, or a system
administrator, additional information is available in the Technical Reference
Manual at www.zoom.com
The Technical Reference manual includes information such as voice parameters
and dialing plan configurations.

6 Zoom V3 User’s Guide
1
Installation Instructions
This chapter covers the basic instructions needed to install your
V3 and place VoIP calls.
1.1 What’s in the Package
Ethernet Cable
Power Cube
USB Cable
Software CD-ROM
Phone Cord

Chapter 1: Installation Instructions 7
The CD contains the Installation Software, User Manual, Warranty,
and Customer Support information.
In addition, you may have a phone-jack adapter to adapt the RJ-11
phone cord for a different phone jack (certain countries only).
If anything is missing or damaged, contact Zoom Customer
Support or your retailer or distributor.
What You Will Need
•An Ethernet cable modem or Ethernet DSL modem.
•A Windows, Macintosh, or Linux computer equipped with
aNetwork Interface Card (NIC) or a USB port.
•Atelephone to plug into the V3 if you plan to use VoIP.
•An accessible telephone jack (a jack where you can plug in a
regular telephone and make calls).
•A DSL phone filter.

8 Zoom V3 User’s Guide
1.2 Quick Start Instructions
Installing the V3 involves five steps: Installing the Software,
Installing the Hardware, Configuring Internet Explorer,
Configuring Your V3, and Setting Up VoIP Service.
Step 1: Installing the Software
Installing the software is only required for people connecting a
Windows computer directly to the V3. All others should skip to
Step 2: Installing the Hardware.
If your computer has an available Ethernet jack, we recommend
that you use it instead of the USB jack. This will simplify
installation.
If you decide to use the V3’s USB jack, you must remove any
previously installed USB modem drivers on your computer
before installing this software. On the desktop, click the Start
button, point to Settings, and select Control Panel. In Control
Panel, double-click Add/Remove Programs, on the
Install/Uninstall tab, select your old USB modem from the list,
and click Remove. Now continue below.
1
11
1Your computer must be on. Insert the supplied CD into
your computer’s CD drive. The CD should start automatically
and the Select Language screen should appear. (If the CD
does not start automatically, on the desktop, click the Start
button, click Run, and then type D:\setup.exe, where Dis
the letter of your CD drive.)
2
22
2Select your language and click the Installation Wizard
button. The software installation proceeds automatically.
3
33
3When the process is complete, you will be prompted to click
Finish and then Shut Down to turn off your computer.
Remove the CD from your CD drive before you shut down
your computer.

Chapter 1: Installation Instructions 9
Step 2: Installing the Hardware
Installing the Hardware is a two-step process, Making the
Connections, and Powering Up.
Making the Connections
1
11
1The software must be installed before you proceed.
Then, unplug or turn off the power to your PC and
everything connected to your PC.
2
22
2Plug your phone into the V3’s PHONE jack.
If you have a cordless phone with one or more handsets, plug
the base station into the V3’s PHONE jack.
Note: If RJ-11 phone jacks are not used in your country, you
will need a phone adapter. Plug the adapter into the V3’s
PHONE jack and then plug in your phone.
3
33
3Connect the V3 to the traditional telephone network.
Plug one end of the V3’s phone cord into the V3’s TELCO
jack and the other end into a telephone jack where you would
normally plug in a standard telephone. If you are using DSL,
this jack should have a DSL phone filter installed on it. Phone
filters block the DSL frequencies so that someone making a
normal phone call won’t hear noise on the line. They also keep
phone conversations from interfering with DSL performance.
If you do not have a DSL phone filter, they are available at
most retail stores that sell consumer electronics.
4
44
4Connect the V3 to your cable or DSL modem.
Plug one end of an Ethernet cable into your cable or DSL
modem and plug the other end into the WAN port of the V3.
If your cable or DSL modem is already connected to your PC
with an Ethernet cable, leave the cable plugged into the cable
or DSL modem. Then, unplug the other end from the PC and
plug the end you just unplugged into the V3’s WAN port.

10 Zoom V3 User’s Guide
5
55
5If you have an existing router, we recommend that you
replace the existing router with the V3, which has a built-in
router. If, however, you need to connect the V3 behind
another router, plug one end of the Ethernet cable into the
WAN port of the V3 and the other end into a LAN port of
the router.
6
66
6If you have a wireless access point or are using a wireless
router as an access point, unplug it from your computer or
modem and plug it into one of the V3’s LAN ports.
7
77
7Connect the V3 to your computer. We recommend that you
use the Ethernet port if possible, because Ethernet provides a
more reliable connection.
Ethernet - Plug one end of the included Ethernet cable into
one of the V3’s LAN ports (1, 2, 3, or 4) and plug the other
end into the computer’s Ethernet port.
USB - Plug one end of the USB cable into the V3’s USB port
and the other end into the computer’s USB port.