Zte Connected Car Guide

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Connected Car

Keep your family safe
Receive real-time vehicle
diagnostics
Track the location of your car
Stay connected with Wi-Fi
LTE capable device

Check vehicle compatibility
Most vehicles that are model year 1996 or
newer in Canada have an OBD-II port that
the ZTE OBD-II device plugs into. Before
moving to step 2, be sure to check if your
vehicle is compatible with the Bell Connected
Car service. Check here: bell.ca/checkmycar
Note: The ZTE OBD-II device is not
compatible with electric (EV) and plug-in
hybrid vehicles. Some diesel fuel vehicles
may not provide complete and accurate
data regarding fuel efciency.
Step 1

Download the app
The Bell Connected Car App, powered by Mojio,
is required to access the complete experience,
including your in-car Wi-Fi hotspot. The app
is available on the Apple App Store and on
Google Play.
Search for “Bell Connected Car” in your app
store or visit bell.ca/connectedcar
Tip: Make sure you are running the latest
version of your operating system and that
your phone meets the minimum technical
requirements to run the app.
Step 2

Step 3
Create your account
To run the Bell Connected Car app on your
smartphone, tap “Sign Up” on the home screen
and follow the prompts to create a new account.
You will be sent a verication code via SMS to
conrm your mobile phone number.
Tip: If you already have a Bell Connected Car
account, use your existing credentials to sign in.

Step 4
Check your SIM card
If your SIM card has not already been
inserted, use the included tool to eject the
SIM tray from the ZTE OBD-II device. Position
the micro-SIM card so that it sits ush, then
fully insert the tray. Only use the micro SIM
card that was provided to you by Bell.
Note: Ensure that the SIM card has been
activated before moving to Step 5.

Step 5
Scan the IMEI barcode
Every ZTE OBD-II device has a unique 15-digit
code called the IMEI. The IMEI is shown as a
barcode on a sticker on your device and also
on the included Wi-Fi Glove Box Card.
When prompted, use the Bell Connected Car
app to scan the IMEI barcode. You can also
enter the IMEI code manually in the app.
Note: Do not plug the device into your car
until prompted to do so by the app (Step 7).
IMEI:000000000000000
WIFI MAC:XXXXXXXXX
S/N:XXXXXXXXX
SSID:XXXXXXXXXX
Password:XXXXXXXX
H/W:XXXXXXX
DATE:MM/YYYY
Model: ZX000
FCC ID: 000-ZX000

Locate your OBD-II port
The OBD-II port is usually located underneath
the driver’s side dashboard, often within
18 inches of the steering wheel.
If you are having trouble locating the OBD-II
port, the Bell Connected Car app will help you
nd it, or visit bell.ca/connectedcar
Tip: Tap the ashlight icon in the Bell Connected
Car app to turn on your smartphone’s ashlight
when searching for your OBD-II port.
Step 6

Install your device
Now that you’ve found your OBD-II port, you
are ready to install the Bell Connected Car
device. Align the device with your port and
rmly plug it in. The device should t snugly.
Note: Only install the device when your engine
is turned off. Do not install your device in
an underground parking lot or in an area of
weak cellular coverage, as the device needs to
establish its rst connection to the network to
complete the setup.
Step 7

Go for a drive
Go for a 10 minute drive to nish setting up
your device. The device needs to establish a
cellular connection and generate a GPS lock.
The Bell Connected Car app will notify you
once a successful connection is established.
Distracted driving is never OK.
Do not use your phone while driving.
Note: Do not unplug the device within the rst
24 hours after installation.
Step 8

Step 9
Activate your Wi-Fi hotspot
Your in-car Wi-Fi hotspot will now be accessible
via its default network name (SSID) and
password. This information can be found on the
device and the included Wi-Fi Glove Box Card.
You can manage your Wi-Fi hotspot, including
turning it ‘On’ and ‘Off’, in the Bell Connected Car
app. Under the menu, tap on ‘Wi-Fi hotspot’.
Note: Ensure that you have selected a
qualifying mobile Internet plan.

Understanding your ZTE
OBD-II device
1
2
3
4 5
6

1Device Reset Hole
2Micro-SIM Card Slot
3Restart Key
4LED 1
5LED 2
6OBD-II Interface

LED Indicator LED Status
LED 2 (Signal) Green blinking
The device is connected to the LTE
network and data is being transferred.
LED 1 (Power) Green blinking
The device is being powered by the
internal battery.
LED 1 (Power) Green solid
The device is being powered by the vehicle.
LED 2 (Signal) Green solid
The device is connected to the LTE
network but no data is being transferred.
LED 2 (Signal) Red solid
The device is on but is not connected to
the cellular network.
LED status lights

Additional information
You are responsible for ensuring that the ZTE
OBD-II device is installed securely and properly
in your vehicle. Bell Connected Car service
is operable while your vehicle is in motion so
exercise caution and obey all trafc laws when
driving, including use of handsfree capabilities
for connected devices. Do not install or remove
the ZTE OBD-II device while your vehicle is
operating. Bell limits its liability in accordance
with its Connected Car Terms of Service and
other applicable Terms of Service available at
bell.ca/legal
Wi-Fi: A qualifying Bell rate plan, compatible
devices and SIM card are required. Wi-Fi service
uses data in your rate plan. Even when Wi-Fi is
turned off, the ZTE OBD-II device uses a small
amount of data for telematics services. When
roaming off the Bell network, any data usage,
including the data used for the telematics
services will be subject to roaming charges.
To stop the ZTE OBD-II device from using any
data, you must unplug it from your vehicle.

Coverage: Services available with compatible
devices and cars within Bell network coverage
areas where technology permits. Services not
available in some areas. For full details and
coverage maps, visit bell.ca/coverage
Roaming charges may apply outside your
local area.
Use of Connected Car is subject to the
Connected Car Terms of Service, the Bell
Mobility Terms of Service and other applicable
terms, all available at bell.ca/legal.
Support
For more information or if you have any
questions, please visit bell.ca/connectedcar

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