Zte zBox 1 User manual

ZXV10 B866V2K
zBox 1
User Guide
ZTE CORPORATION
ZTE Plaza,Keji Road South,Hi-Tech Industrial Park,
Nanshan District,ShenZhen,P.R.China
Postcode:518057
Tel: [phone]
URL: http://support.zte.com.cn
E-mail: [e-mail]

LEGAL INFORMATION
Copyright © 2022 ZTE CORPORATION.
The contents of this document are protected by copyright laws and international
treaties. Any reproduction or distribution of this document or any portion of this
document, in any form by any means, without the prior written consent of ZTE
CORPORATION is prohibited. Additionally, the contents of this document are
protected by contractual confidentiality obligations.
All company, brand and product names are trade or service marks, or registered
trade or service marks, of ZTE CORPORATION or of their respective owners.
This document is provided “as is”, and all express, implied, or statutory
warranties, representations or conditions are disclaimed, including without
limitation any implied warranty of merchantability, fitness for a particular purpose,
title or non-infringement. ZTE CORPORATION and its licensors shall not be
liable for damages resulting from the use of or reliance on the information
contained herein.
ZTE CORPORATION or its licensors may have current or pending intellectual
property rights or applications covering the subject matter of this document.
Except as expressly provided in any written license between ZTE
CORPORATION and its licensee, the user of this document shall not acquire any
license to the subject matter herein.
ZTE CORPORATION reserves the right to upgrade or make technical change to
this product without further notice.
Users may visit the ZTE technical support website http://support.zte.com.cn to
inquire for related information.
The ultimate right to interpret this product resides in ZTE CORPORATION.
History Revision
Revision No.
Revision Date
Revision Reason
R1.0
2022-04-15
First edition
Serial No.: SJ-20210823144910-005

Content
Chapter 1 Safety Instructions.................................................... 1
Chapter 2 Packing List................................................................4
Chapter 3 Panels......................................................................... 5
3.1 Front Panel......................................................................................................5
3.2 Rear Panel...................................................................................................... 5
3.3 Side Panel....................................................................................................... 6
Chapter 4 Connecting Up........................................................... 7
Chapter 5 Remote Control......................................................... 8
Chapter 6 Troubleshooting.........................................................9
Chapter 7 Technical Specification.......................................... 11

1
Chapter 1Safety Instructions
Special Note
Remove the plastic covering before using the Set-Top Box to provide normal
ventilation.
Use the power adapter provided with the Set-Top Box.
Important Safety Instructions
Ensure that the electric voltage meets the device requirements. Check the
cables periodically, replace any damaged cables immediately.
To prevent electric shock, do not remove cover. There are no user
serviceable parts inside. Refer servicing to qualified service.
Do not use this apparatus near water.
Clean with only dry cloth.
Place the device on a flat surface. Do not place any heavy objects on the
device.
Do not block any ventilation openings. Install according to the manufacturer’s
instructions.
Do not install near any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
Only use attachments/accessories specified by the manufacturer.
Power off and pull out the power plug if the device will not be used for a long
time and during lightning storms.
After power off, wait at least 15 seconds between power off and next
power-on.
For the adapter, the socket-outlet shall be installed near the adapter and shall
be easily accessible.
Keep the appliance out of reach of children. The plastic bags used for
packaging can be dangerous. To avoid suffocating keep the bags out of reach
of children.

2
Service
Do not disassemble the device. Contact the service provider if the following
problems occur:
The power cable or power socket is damaged.
There is any liquid leaks into the device.
Fails to run normally even after following the instructions.
The device is physically damaged.
Recycling
Dispose of the product correctly so as to avoid damage to the
environment and human health as well as to facilitate recycling of
the components and/or materials used in the appliance, including
batteries. If the product is not disposed of properly this could be
punishable according to the involved law. The manufacturers
recommend that the parts are recycled separately and are taken to
sites which conform to current regulations. It is always possible to
give back the used or end-of-life appliance to the distributor when you will buy a
new equivalent device.
RF exposure information:
The Maximum Permissible Exposure (MPE) level is calculated based on a
distance of d=20 cm between the device and the human body. To maintain
compliance with the RF exposure requirement, a separation distance of 20 cm
between the device and the human should be maintained.
Restrictions in the 5 GHz band
According to Article 10(10) of Directive 2014/53/EU, the packaging shows that
this radio equipment will be subject to some restrictions when placed on the
market in Belgium(BE), Bulgaria(BG), the Czech Republic(CZ), Denmark(DK),
Germany(DE), Estonia(EE), Ireland(IE), Greece(EL), Spain(ES), France(FR),
Croatia(HR), Italy(IT),Cyprus(CY), Latvia(LV), Lithuania(LT), Luxembourg(LU),
Hungary(HU), Malta(MT), Netherlands(NL), Austria(AT), Poland(PL),
Portugal(PT), Romania(RO), Slovenia(SI), Slovakia(SK), Finland(FI),
Sweden(SE), Turkey(TR), Norway(NO), Switzerland(CH), Iceland(IS), and
Liechtenstein(LI).The WLAN function for this device is restricted to indoor use
only when operating in the 5150 to 5350 MHz frequency range.
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may

3
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
FCC Radiation Exposure Statement
This device complies with FCC radiation exposure limits set forth for an
uncontrolled environment and it also complies with Part 15 of the FCC RF Rules.
This equipment must be installed and operated in accordance with provided
instructions and the antenna(s) used for this transmitter must be installed to
provide a separation distance of at least 20 cm from all persons and must not be
co-located or operating in conjunction with any other antenna or transmitter.
End-users and installers must be provide with antenna installation instructions
and consider removing the no-collocation statement.
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Caution!
Any changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.

4
Chapter 2Packing List
Quantity
Item
Remarks
1
Set-Top Box (STB)
1
Remote control
2
AAA battery
1
HDMI cable
1
Ethernet network cable
1
Power adapter
-
1
User Guide
-
1
Qualification Certificate/
WARRANTY
-
Notes:
This packing list is for reference only. The items actually delivered depend
on the companion packing list of the STB. Contact the provider
immediately if parts are missing or damaged. Keep all packaging and
available components for return purposes.

5
Chapter 3Panels
3.1 Front Panel
Key
Name
Description
1
Power indicator
Red: STB is in standby state.
Green: STB is running normally.
Not Lit: STB is not powered on.
3.2 Rear Panel

6
Key
Name
Description
1
WAN
10 M/100 M Base-T RJ45 self-adaptive Ethernet
interface.
2
HDMI
HDMI output interface.
3
AV
Audio and composite video output interface.
4
DC +12 V
Power input socket, +12 V DC power adapter
provided.
Consult technical personnel before using other
types of power adapter.
3.3 Side Panel
Key
Name
Description
1
USB
USB interface.

7
Chapter 4Connecting Up
Notes:
• Make sure use the +12V DC power adapter that is delivered with the STB.
• Make sure the connection to the STB is correct and that all cables are
fully inserted and use the accessories delivered with the STB.

8
Chapter 5Remote Control
Notes:
• The remote control provided depends on the IPTV service provider. The
appearance of remote control shown is for reference only.
• The remote control is powered by two AAA batteries. Insert two AAA
batteries into the remote control according to the polarity instruction
displayed on it.
• The remote control works on the infrared mode by default. When the
Bluetooth pairing is successful, the infrared function will be closed.
• When the infrared function works, point the front part of the remote
control to the infrared receiving area on the STB during the operation.

9
Chapter 6Troubleshooting
Problem
Possible Cause
Solution
The indicator is
not lit after
switching on the
STB.
The power adapter has
not been connected.
Connect the power
adapter.
The power adapter is
damaged.
Consult the service
provider and replace
power adapter with a
new one.
The power outlet has
no power.
Check and ensure the
power outlet has power.
No image on
the TV screen.
The STB is in standby.
Turn on STB by pressing
the key on the
remote control.
The video cable has
not been connected
properly.
Reconnect video cable.
The video input source
of the TV has been set
incorrectly.
Switch the system mode
of the TV until the EPG
page is shown on the TV.
No sound from
the speaker.
The STB is in standby.
Turn on STB by pressing
key on the remote
control.
The audio cable has
not been connected
properly.
Reconnect audio cable.
STB or TV is muted, or
the volume has been
turned all the way
down.
Press key on the
remote control, or
increase the volume of

10
Problem
Possible Cause
Solution
the STB or TV.
The remote
control fails.
The remote control is
physically damaged.
Change a new Bluetooth
remote control.
The Bluetooth pairing
fails.
Press and
at the same time for 3
seconds, start pairing.
There is no battery in
the remote control, or
the batteries are
installed backwards.
Install the batteries
correctly.
The batteries are dead.
Replace the batteries.
TV cannot receive
instructions from
remote control.
Use the remote control
closer to STB, remove
any obstacles between
the remote control and
STB, or check Bluetooth
pairing of the remote
control.
Other problems
-
Restart STB or call the
customer service hotline.

11
Chapter 7Technical Specification
Compliant
Standard
GB4943.1-2011, GB9254-2008
Power Adapter
Input: 100 V ~ 240 V, 50 Hz ~ 60 Hz
Output: +12.0 V DC
Environment
Requirement
Working environment temperature: +32 °F (0 °C) ~
+104 °F (+40 °C)
Working environment humidity: 5% ~ 95%
Wi-Fi Radio
Specifications
Radio Frequencies/Maximum Output Power:
Wi-Fi 2.4 GHz band: 2412 ~ 2484 MHz /
EIRP: 19 ± 1 dBm
Wi-Fi 5G Hz band: 5180 ~ 5725 MHz /
EIRP: 20 ± 1 dBm
BT Radio
Specifications
Radio Frequencies/Maximum Output Power:
BT band: 2402~2480 MHz/EIRP: 15 ± 1 dBm
Video
Supports PAL, NTSC, 720p, 1080i, 1080p, and 4K
Format: 4:3/16:9
Receiving bit rate range: 200 kbps ~ 40 Mbps
Resolution: 720 × 576/PAL, 720 × 480/NTSC, 1280 ×
720 /720p, 1920 × 1080 /1080i, 1920 × 1080 /1080p,
and 3840×2160/4K
Aduio
MPEG-1 Layer 1/2, MPEG-1 Layer3(Optional), AAC,
MPEG-2 AAC LC, MPEG-4 AAC LC, HE-AAC v1/v2,
wav, wma, PCM, Dolby Digital, and Dolby Digital Plus
Suround, Single/Dual/Multi Track, and Stereo
Dimension
108 mm × 108 mm × 25 mm (Length × Width ×
Height )

12
Weight
0.2 kg
HDMI, the HDMI Logo, and High-Definition
Multimedia Interface are trademarks or registered
trademarks of HDMI Licensing LLC in the United
States and other countries.
Manufactured under license from Dolby Laboratories.
Dolby, Dolby Audio, and the double-D symbol are
trademarks of Dolby Laboratories Licensing
Corporation.
Certification
Notes:
All specifications are subject to the actual product.
EU Declaration of Conformity
Hereby, ZTE Corporation declares that the radio equipment type ZXV10
B866V2K is in compliance with Directive 2014/53/EU, The full text of the EU
declaration of conformity is available at the following Internet address:
http://support.zte.com.cn/support/cer/EU