ZUG Steamer V4000 User manual
Operating instructions
Steamer V4000
Steamer
V-ZUG-Home
Install the app, network your appliances and
benefit from a wide range of useful functions.
Thank you for choosing to buy one of our products. Your appliance is made to high
standards and is easy to use. Nevertheless, please take the time to read these operating
instructions in order to familiarize yourself with the appliance and get the best use out of
it.
Please follow the safety precautions.
Modifications
Text, diagrams and data correspond to the technical standard of the appliance at the
time these operating instructions went to press. The right to make technical modifications
for the purpose of the further development of the appliances is reserved.
Validity
These operating instructions apply to:
Model designation Type Size system
Steamer V4000 45 S4T-23026 60-450
Variations depending on the model are noted in the text.
Download updates to your appliance via V-ZUG-Home so that you are always up to
date. The latest operating instructions with the new functions incorporated can be
found here: vzug.com.
© V-ZUG Ltd, CH-6302 Zug, 2022
2
3
Contents
1 Safety precautions 5
1.1 Symbols used......................................................... 5
1.2 General safety precautions.................................. 5
1.3 Appliance-specific safety precautions .............. 5
1.4 Instructions for use................................................ 6
2 Using for the first time 9
3 Appliance description 10
3.1 Construction .........................................................10
3.2 Operating and display elements.......................10
3.3 Cooking space.....................................................12
3.4 Accessories ..........................................................12
4 Operation 14
4.1 Operating the display..........................................14
4.2 Filling the water tank ...........................................15
4.3 Selecting and starting an application ..............16
4.4 Changing an application ....................................17
4.5 Operating time .....................................................17
4.6 Delayed start / end .............................................18
4.7 Options ..................................................................19
4.8 Checking and changing the settings...............20
4.9 Setting to start later .............................................20
4.10 Application tips.....................................................20
4.11 Favourites..............................................................21
4.12 Pinning...................................................................22
4.13 Timer ......................................................................23
4.14 Display lock ..........................................................24
4.15 Quiet mode ...........................................................24
4.16 Time........................................................................24
4.17 Cancelling / ending before time.......................25
4.18 End of operation ..................................................25
4.19 Subsequent steps................................................26
4.20 Switching the appliance off................................27
4.21 Emptying the water tank.....................................27
4.22 Appliance tips.......................................................28
5 Applications 28
5.1 Steam.....................................................................28
5.2 Regeneration .........................................................29
5.3 Vacuisine ................................................................29
5.4 Keep warm.............................................................30
5.5 Wellness .................................................................30
5.6 Hygiene...................................................................31
5.7 EasyCook ...............................................................31
6 V-ZUG-Home 33
6.1 Conditions ..............................................................33
6.2 Initial set-up............................................................33
7 User settings 34
7.1 Adjusting user settings ........................................34
7.2 Language ...............................................................34
7.3 Childproof lock......................................................34
7.4 Display ....................................................................34
7.5 Signals and tones.................................................34
7.6 Individual settings .................................................35
7.7 Assistance functions ............................................35
7.8 Date and time........................................................36
7.9 V-ZUG Home .........................................................36
7.10 Appliance information ..........................................37
7.11 Factory settings.....................................................37
7.12 EcoManagement...................................................37
7.13 Customer Services ...............................................37
8 Care and maintenance 38
8.1 Cleaning the exterior............................................38
8.2 Cleaning the cooking space...............................38
8.3 Steam cleaning .....................................................38
8.4 Cleaning the appliance door ..............................39
8.5 Cleaning the door seal ........................................41
8.6 Replacing the door seal ......................................41
8.7 Cleaning the accessories and shelf guides ....42
8.8 Descaling ...............................................................42
9 Trouble-shooting 44
9.1 Error messages.....................................................44
9.2 Other possible problems.....................................46
9.3 After a power failure.............................................47
4
10 Accessories and spare parts 48
10.1 Accessories ..........................................................48
10.2 Special accessories ............................................48
10.3 Spare parts ...........................................................48
11 Technical data 48
11.1 Note for testing institutes ...................................48
11.2 Temperature measurement ...............................49
11.3 Product fiche ........................................................49
11.4 EcoStandby...........................................................49
12 Tips and tricks 49
12.1 General tips ..........................................................49
13 Disposal 50
Index 51
14 Notes 54
15 Service & Support 55
5
1 Safety precautions
1.1 Symbols used
Denotes important safety precau-
tions.
Failure to observe said precautions
can result in injury or in damage to
the appliance or fittings!
Information and precautions that
should be observed.
Information on disposal
Information about the Operating In-
structions
▸ Indicates step-by-step instructions.
–Describes how the appliance reacts
to the steps taken.
▪Indicates a list.
1.2 General safety precautions
▪Read the operating instruc-
tions before using the appli-
ance for the first time.
▪This appliance can be used
by children aged 8 and above
and by persons with reduced
physical, sensory or mental
capabilities, or lack of experi-
ence and/or knowledge,
provided they are supervised
or have been instructed on
the safe use of the appliance
and have understood the haz-
ards involved. Children shall
not play with the appliance.
Cleaning and user mainten-
ance shall not be undertaken
by children without supervi-
sion.
▪If an appliance is not
equipped with a mains cable
and a plug or other means for
disconnecting from the mains
with a contact opening on
each pole complying with the
conditions of overvoltage cat-
egory III for full isolation, an
isolating device must be in-
corporated into the perman-
ently installed electrical install-
ation in accordance with the
installation regulations.
▪If the mains cable of this ap-
pliance is damaged, it must
be replaced by the manufac-
turer or its Customer Services
or a similarly qualified person
in order to avoid hazard.
1.3 Appliance-specific safety
precautions
▪READ THE IMPORTANT
SAFETY PRECAUTIONS
CAREFULLY AND RETAIN
FOR FUTURE USE.
▪WARNING: The appliance
and its accessible parts get
hot during use. Be careful not
1 Safety precautions
6
to touch the heating ele-
ments. Children under 8
years of age must be kept
away from the appliance un-
less they are constantly su-
pervised.
▪WARNING: Accessible parts
can get hot during use. Keep
young children away from the
appliance.
▪This appliance is intended for
use in the home and similar
settings such as: in staff kit-
chens in shops, offices and
other commercial establish-
ments; in agricultural estab-
lishments; by guests in hotels,
motels and other accommod-
ation establishments; in bed
and breakfast establishments.
▪This appliance is not intended
for use in vehicles or on
board ships or aircraft or in
rooms where there are spe-
cial conditions such as, for in-
stance, a corrosive or explos-
ive atmosphere (dust, steam
or gas) or condensing mois-
ture.
▪Do not use aggressive or ab-
rasive cleaning agents or
sharp metal scrapers for
cleaning the glass in the oven
door as they could scratch
the surface. This can destroy
the glass.
▪Under no circumstances use
a steam cleaner to clean the
appliance.
▪To avoid overheating, the ap-
pliance must not be installed
behind a decor door.
▪WARNING: Never heat food
or liquids in sealed containers
such as cans or bottles as
they are liable to explode due
to overpressure.
▪See the «Accessories» sec-
tion for the proper use of in-
sertable parts.
1.4 Instructions for use
Before using for the first time
▪The appliance must be installed and
connected to the electricity supply in
accordance with the separate installa-
tion instructions. Have a qualified fitter/
electrician carry out the necessary
work.
Correct use
▪The appliance is designed for use in
the home for preparing food. Under no
circumstances flambé or cook food us-
ing a lot of fat in the cooking space! No
liability is assumed for any damage
caused by improper use or incorrect
handling.
▪Never use the appliance to dry animals,
textiles, paper, etc.!
▪Do not use the appliance as a room
heater.
▪The appliance should only be installed
and operated at an ambient temperat-
ure of 5 °C to 35 °C. If frost develops,
residual water left in the pumps could
freeze and cause damage.
1 Safety precautions
7
▪Any repairs, modifications or manipula-
tions to the appliance, especially any
electrically live parts, may only be car-
ried out by the manufacturer, its Cus-
tomer Services or a similarly qualified
person. Repairs if carried out incorrectly
may cause serious injury, damage to
the appliance and fittings, as well as af-
fect the functioning of the appliance. If
the appliance is not working properly or
in case a repair is needed, follow the in-
structions given in the «Service & Sup-
port» section. If required, please contact
our Customer Services.
▪Use original spare parts only.
▪Retain these operating instructions for
future reference.
▪The appliance corresponds to recog-
nized technology standards and the rel-
evant safety regulations. Proper use of
the appliance is essential to avoid dam-
age and accidents. Please therefore fol-
low the precautions given in these oper-
ating instructions.
▪Do not attach magnets to the display.
Note on use
▪Use the childproof locking facility.
▪If the appliance is visibly damaged, do
not use it. Contact our Customer Ser-
vices.
▪If the appliance is not functioning prop-
erly, disconnect it from the power sup-
ply immediately.
▪Ensure there are no foreign bodies or
pets in the cooking space before clos-
ing the appliance door.
▪Objects that could pose a danger if the
appliance were accidentally switched
on should not be stored in the cooking
space. Do not store food or any temper-
ature-sensitive or inflammable materials,
e.g. cleaning agents, oven sprays, etc.,
in the cooking space.
Caution: Risk of burns!
▪The appliance gets very hot when in
use. The appliance door also gets hot.
▪Steam and/or hot air may escape from
the cooking space when the appliance
door is opened.
▪The heated appliance will remain hot for
some time after it is switched off and
will cool down only slowly to room tem-
perature. Allow sufficient time for the
appliance to cool down before, for in-
stance, cleaning it.
▪Overheated fat and oil can easily catch
fire. Heating oil in the cooking space to
sear meat is dangerous and should not
be done. Never attempt to extinguish
burning oil or fat with water. Danger of
explosion! Smother the flames with a
fire blanket. Keep doors and windows
closed.
▪Do not pour spirits (brandy, whisky,
schnapps, etc.) over hot food. Danger
of explosion!
▪Do not leave the appliance unattended
when drying herbs, bread, mushrooms,
etc. If the foodstuff dries out too much,
it can pose a fire hazard.
▪If you notice smoke possibly coming
from a fire in the appliance or inside the
cooking space, keep the appliance
door closed and disconnect the appli-
ance from the mains power supply.
▪Accessories get hot in the cooking
space. Use protective gloves or oven
cloths.
Caution: Risk of injury!
▪Be careful not to put fingers in the door
hinges, as there is otherwise a risk of
injury if the appliance door is moved.
Particular care should be taken when
children are around.
▪Only leave the appliance door open in
the airing position. An open appliance
door poses a danger of tripping or in-
jury! Do not sit or rest on the appliance
door or use it as a storage surface.
▪For cookers: A hob guard can be fitted
to protect small children. Hob guards
are available from specialist retailers.
1 Safety precautions
8
Caution: Risk to life!
▪Danger of suffocation! Keep packaging
material, e.g. plastic film and poly-
styrene, away from children. Packaging
material can be dangerous for children.
How to avoid damaging the appliance
▪Close the appliance door carefully.
▪Do not place any protective insert or
aluminium foil on the floor of the cook-
ing space with appliances with no vis-
ible bottom heating element.
▪Do not use objects that can rust in the
cooking space.
▪Using knives or cutting wheels on the
baking tray will visibly damage the sur-
face.
▪To prevent corrosion, leave the appli-
ance door open in the airing position
until the cooking space has cooled
down.
▪When cleaning the appliance make
sure no water gets inside it. Use a mod-
erately damp cloth. Do not spray the
outside or the inside of the appliance
with water. If water gets inside the appli-
ance, it will cause damage. See the
«Care and maintenance» section.
▪Empty the water tank of any water that
is still in it and then fill with fresh, cold
drinking water.
2 Using for the first time
Before operating the newly installed appliance for the first time, the following steps
should be taken:
▸ Remove packaging and transport materials as well as any protective blue film from
out of the cooking space.
▸ Remove all the accessories from out of the cooking space.
▸ Clean the cooking space.
▸ Long touch the display.
–The appliance starts.
–Various user settings necessary for operation appear in the display one after the
other.
▸ Make the settings and confirm.
▸ Fill the water tank up to the «max.» mark with fresh, cold drinking water and slot into
position in the water tank compartment.
▸ Start the rinsing of the water system.
If the rinsing is skipped, it must be carried out manually.
▸ Heat the empty cooking space to 100°C for 5minutes using the «Steam» ap-
plication.
–Wait 20 minutes until the appliance cools down and the water is pumped back.
▸ Empty the water tank and then fill with fresh water.
▸ Wipe down and dry the cooking space.
▸ Start the initial burn-in.
If the initial burn-in step is skipped, it must be carried out manually after completing
the initial set-up.
▸ Heat the empty cooking space (without wire shelves, baking trays, etc.) to 100°C
for about 30minutes using the application «Steam».
Burning-in removes any oily residues in the cooking space. As there is likely to be
some smoke and odour given off, we recommend ventilating the room well during
this phase.
All temperatures in these operating instructions are given in degrees Celsius (°C).
9
3 Appliance description
3 Appliance description
3.1 Construction
1
3
4
2
1Operating and display elements
2Ventilation opening
3Door handle
4Appliance door
3.2 Operating and display elements
App view
1 3 5 172 3
List view
OK
1 4 5 172 6
Steam
Here is where you can make
all key settings and
customize your appliance.
User settings
Favourite for bread
10
3 Appliance description
1Function bars with function buttons 5CircleSlider
2Scroll bar/position 6Information
3Apps 7Bar for expanding the function bar
4List of applications
Left function buttons Right function buttons
Step back Timer
Start screen Open water compartment flap
List view Display lock
App view Quiet mode
Switch off Clock
Ready to start
– – – –
Start
1
2
3
Steam
100°C
1Application 3Start operation
2Main value
Setting options
Options Operating time
Application tips End
Favourite
Symbol
V-ZUG-Home
11
3 Appliance description
3.3 Cooking space
Using protective inserts or aluminium foil can damage the appliance.
Do not place any protective insert or aluminium foil on the floor of the cooking
space.
7
9
1
2
3
6
5
4
8
10
1Appliance door 6Water tank compartment
2Door seal 7Temperature sensor
3Identification plate 8Knurled nut
4Climate sensor 9Levels
5Cooking space ventilation 10 Door-mounted condensate trough
3.4 Accessories
Incorrect handling can cause damage!
Do not use knives or cutting wheels on the accessories.
Do not store the accessories in the cooking space. Remove all non-ovenproof ac-
cessories before use.
Stainless steel tray
▪Use together with the wire shelf or perforated cooking
tray as a drip tray.
▸ Ensure that the «sloped» side1 of the stainless steel tray
is to the back of the cooking space.
1
▸ Only use the normal way round – not upside down.
12
3 Appliance description
Perforated cooking tray
▪Particularly suitable for «Steam» and «Vacuisine».
▪For cooking fresh or frozen vegetables, meat and fish
▪For standing ramekins, preserving or bottling jars, etc.
on.
▪For extracting juice from berries, fruit, etc.
▸ Ensure that the «sloped» side1 of the cooking tray is to
the back of the cooking space.
1
▸ Only use the normal way round – not upside down.
Wire shelf
If you are using your steamer in combination with an oven: Do not use the wire
shelf from the oven in the steamer! Risk of rusting!
The wire shelf from the steamer is distinguished through a metal plate with a
steam symbol.
▪For standing roasting and baking tins on
▪For standing meat, frozen pizza, etc. on
▸ Ensure that the bar 1 is to the back of the cooking
space. This enables the food to be removed safely from
the cooking space.
1
▪Serves as a cooling rack.
Water tank with lid
Do not use filtered (demineralized) or distilled water. Pour away any water that is
left in the water tank and fill with fresh drinking water.
▸ Only fill with fresh, cold drinking water up to the «max.»
mark.
–The «max.» mark is in the round opening in the lid.
Let into it is a tab embossed with «max.».
Special accessories
Place any accessories not included in the scope of delivery on the perforated
cooking tray.
▸ Special accessories can be found at: www.vzug.com
13
4 Operation
4 Operation
4.1 Operating the display
Switching the appliance on
The appliance is operated using the display.
The clock is only visible in EcoStandby if enabled in the user settings.
▸ Long touch the display.
–The start screen appears.
Changing the start screen view
The start screen can be displayed in one of two ways: as an app view (see page 10) or
as a list view. The app view is the factory setting.
1
32
▸ To temporarily change the view, touch the 1 function button.
–The view is retained only until the display goes dark.
–The change is then discarded.
–When the display is called up again, the view set in the user settings appears.
▸ To permanently change the view, go in the user settings to «Individual settings» and
select the desired start screen view (see page 35).
Displaying quick information
The app view displays the names of the apps as well as the two favourite functions
«Rename» and «Remove».
▸ Press and hold the desired app 2.
–Quick information and the favourites function in Favourites appear above the app
(see page 21).
▸ Release app 2.
–Quick information disappears. In the Favourites application, Quick information
does not disappear in order that Rename or Remove can be selected.
14
4 Operation
Moving an app
The apps can be moved and reordered in the app view.
▸ Press and hold the desired app 2 and move it to change the app order.
–The apps are spread over several pages; only one app can be moved at a time.
▸ Release app 2.
–The new app order is saved.
Expanding the right function bar
The right function bar can be expanded at any time.
▸ Drag the bar 3 to the left.
–The function bar expands.
–More functions appear in the display.
Using the CircleSlider
▸ Touch the desired application or function.
–The colour of the selected range turns amber and can
now be changed.
–The temperature range is already activated and can be
changed directly.
▸ Place your finger on the CircleSlider 4 and move it in a
circle.
–The value range changes.
▸ Release the CircleSlider 4.
▸ Press «Start» to start an application or a function.
Start
4
4.2 Filling the water tank
Do not use filtered (demineralized) or distilled water. Pour away any water that is
left in the water tank and fill with fresh drinking water.
▸ Touch the «Water compartment flap» function button.
–The flap of the water tank compartment opens.
▸ Take the water tank out of the appliance.
▸ Fill the water tank with water up to the «max.» mark.
–Only fill with fresh, cold drinking water.
–The «max.» mark is in the round opening in the lid. Let into it is a tab embossed
with «max.».
▸ Slot the filled water tank into position in the water tank compartment.
▸ Close the water compartment flap manually.
Refilling the water tank
The contents of the water tank normally suffice for one cooking session.
If, however, the water tank needs to be refilled:
▸ Do not pour more than 1l of water into the water tank as otherwise water could spill
over at the end of operation.
15
4 Operation
4.3 Selecting and starting an application
▸ Long touch the display.
–The start screen appears.
Selecting an application group
Either:
▸ In the app view, touch the desired application group.
–The submenu with the associated applications appears in the display.
Or:
▸ In the list view, select the desired application group using the CircleSlider or by
swiping up or down.
▸ Press «OK» or touch the application.
–The submenu with the associated applications appears in the display.
15min
13:21
Steam
Start – – – –
100°C
Selecting an application
▸ Select the desired application using the CircleSlider.
–Choose an item in the list by swiping, navigating and touching it.
▸ Touch the desired application and press «OK» or touch the application again.
–The ready to start screen or another submenu with more applications appears in
the display.
▸ If required, repeat the procedure and select the desired application until the ready to
start screen appears in the display:
Start – – – –
Steam
1100°C
Adjusting values
▸ If necessary, adjust the main value 1 using the CircleSlider (see page 20).
▸ If necessary, touch and define, adjust or activate the values of other options (see
page 19).
16
4 Operation
Saving values
▸ Permanently save and pin the adjusted main value 1 for the selected application, if re-
quired (see page 22).
▸ Touch and create a favourite, if required (see page 21).
Starting an application
▸ Press «Start» to start the application.
–The pulsing circle 2 of the CircleSlider indicates that operation has started.
–The actual cooking space temperature is displayed as the cooking space is heating
up (depending on the application and settings).
–The progress bar 3 in the CircleSlider shows the countdown to the time remaining
or the preheating status of the set application, if set.
If the «Preheat» option is enabled, the actual cooking space temperature is not dis-
played as the cooking space is heating up. The progress bar indicates the heating
status instead.
12min
13:21
100°C
Steam
Stop
2
3
89°C
4.4 Changing an application
If an application has not started yet:
▸ Touch the «Start screen» function button.
–The start screen appears (see page 16).
–A new application can be selected.
If an application is already running:
▸ Press and hold «Stop».
–The application is cancelled (see page 25).
4.5 Operating time
The operating time can be set, adjusted or cancelled before or during operation. The ap-
plication ends automatically when the set duration is up.
Setting the operating time
▸ Select the desired application (see page 16).
▸ In the value range, touch «Operating time» (see page 19).
–The colour of the value range changes to amber.
▸ Set the desired operating time using the CircleSlider.
–The desired duration and the calculated end time
appear in the display:
15min
13:21
17
4 Operation
▸ Press «Start» to start the application.
–The application starts and the time remaining is displayed.
–The application ends automatically when the set duration is up (see page 25).
–If subsequent steps are available for an application, these can be selected when
the set duration is up.
Setting range
Application/function Minimum Maximum
Applications with steam 10 s 10 h
Vacuisine 10 s 72 h
Keep warm 5 min 1 h 30 min
Wellness 5–15 min 15 min–1 h
The operating time cannot be changed for applications with a fixed duration.
Showing the clock during operation
The clock and operating time can be shown during operation.
▸ Expand the function bar.
▸ Touch the «Clock» function button.
–The clock and operating time are shown in the display.
Hiding the clock during operation
▸ Either touch or press «OK».
–The clock and operating time are hidden in the display.
4.6 Delayed start / end
The delayed start is activated when for the application selected both the operating time
and end are set. The appliance switches automatically on and off again at the desired
times.
Setting a delayed start
▸ Select the desired application (see page 16).
▸ Set the operating time (see page 17).
▸ Set further options, if required (see page 19).
▸ Place the food in the cooking space.
Before setting the delayed start,
▸ in the value range, touch «End».
–The colour of the value range changes to amber.
▸ Set the desired end time using the CircleSlider.
–The desired duration and the set end time ap-
pear in the display:
15min
13:21
▸ Press «Start» to start the delayed start.
18
4 Operation
–The time set or remaining to the start of opera-
tion and the end of operation appear in the dis-
play:
15min
13:21
Appliance starts in: 32min
▸ If necessary, check and change the settings (see page 20).
–Any changes to the «Operating time» or «End» options cause the time remaining to
the start of operation to be recalculated.
If «Operating time» has been set, the end time cannot be set or adjusted during
operation.
Example
▸ Select the «Steam» application and 100°C.
▸ At 8:00, set an operating time of 1hour and 15minutes.
▸ Set the end time to 11:30.
–The appliance switches on automatically at 10:15 and off again at 11:30.
4.7 Options
Overview
Each application offers different options. Your appliance has the following «Options»:
Start later (see page 20)
Selecting and starting options
▸ Select an application from the desired application group and confirm with «OK», if re-
quired (see page 16).
–The ready to start screen appears in the display.
▸ Touch .
–The options menu appears in the display:
Start later This allows you to set the
appliance to start at a later
time. It retains any values
you entered and does not
switch to standby mode.
Start later
On
OK
▸ Touch the desired option.
▸ In the right content pane of the display, either turn on the option with the switch or
touch the value range and set the desired value using the CircleSlider.
–Each defined option is marked with a .
▸ Confirm the setting with «OK».
–Several settings can also be confirmed at once with «OK».
–The ready to start screen appears in the display.
▸ Press «Start» to start the application.
19
4 Operation
4.8 Checking and changing the settings
Values and settings can be changed before and during operation. An exception is setting
the end time during operation (see page 25).
▸ Touch the field for the desired setting.
▸ To adjust or reset a value, touch the value range and adjust the value using the
CircleSlider.
–The colour of the value range changes to amber.
▸ To turn the option on or off, touch the switch.
▸ Confirm the setting with «OK».
4.9 Setting to start later
With «Start later», an application and its settings can be predefined and set to start at a
later time. The application does not start automatically, but instead only through the inter-
action of the user. The appliance remains ready to start and does not switch back to
EcoStandby.
Setting «Start later»
▸ Select the desired application (see page 16).
▸ Touch «Options» and select «Start later».
▸ Touch the «Start later» switch.
–«Start later» is turned on.
–The settings are saved for up to 36hours.
▸ Set further options, if required (see page 19).
▸ Place the food in the cooking space.
Starting «Start later»
▸ Press «Start» to start the application.
–The application starts and the time remaining is displayed.
If both «End» and «Start later» have been set, the end time set is disregarded
when starting «Start later».
4.10 Application tips
The application tips provide helpful suggestions that range from the use of suitable ac-
cessories or cookware to tips specific to a particular application.
If the application is not yet running:
▸ Select the desired application (see page 16).
–The ready to start screen appears in the display.
Showing application tips
▸ Touch «Application tips».
–Tips on the particular applications are shown.
Hiding application tips
▸ To hide tips, touch .
–The ready to start screen or the running operation appears in the display.
20
Table of contents
Other ZUG Kitchen Appliance manuals
