Zxtech Mini DVR & IP Camera User manual

User Manual
!
Zxtech Mini DVR & IP Camera
User Manual!
Copyright: Domarsolutions Ltd
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User Manual
Chapter 1: Easy Start!3
Get Started!3
Login Credentials!3
Power Adaptor!3
Search Tool (Most Important Software for Configuration)!3
Connect to the Network!3
Adding Cameras to Your NVR!3
Configure Network!3
See it on Your PC!4
Access Remotely on Web!4
See on your phone!4
Note!4
Chapter 2: Advanced Setup (Static IP)!5
Step 1: Determine Your Network Details!5
Step 2: Determine Your Camera Settings!5
Step 3: Change Your Computer to the Same Network as Your Camera!6
Step 4: Use the Search Tool to Modify the IP Address!6
Step 5: Repeat for Each IP Camera!7
Step 6: Change the Network Setting for Your NVR!7
Step 7: Change Computer to Original Setting!7
Step 8: Putting Things Together!7
Chapter 3: Recording Configuration!8
Motion Detection (NVR)!8
Schedule (NVR)!8
Motion Detection (IP Camera)!8
Chapter 4: Email Alert Configuration!9
Common SMTP Details!9
Setup Motion Email Alert on NVR!9
Setup Motion Email Alert on IP Camera!9
Chapter 5: FAQ!10
Chapter 6: Plug Things Together!12
Chapter 7: Enable DHCP!13
Enable DHCP for NVR!13
Enable DHCP for IP Camera!13
Chapter 8: Mobile App User Guide!16
Chapter9: Arrange Remote Setup Session!17
Chapter 10: Returning the Item!17
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User Manual
Chapter 1: Easy Start
Get Started
•It is important that you test everything before you install it on the wall as installation may create physical
damage. Physical damage and scratches may void your warranties.!
•Do not try to restore to factory setting as it may cause information lost.!
•If you have not received all the components, call us, and our investigation team will check our CCTV
footage, therefore locate your missing item. This should never happen.!
Login Credentials
You have to use this default login to access your system unless your have changed it. This login information
will be used repeatedly.!
•The default user name and password for IP Camera is: ”admin” and “admin”.!
•The default user name and password for NVR is ”admin” and “12345”. !
Power Adaptor
You can only use a 12V power adaptor for your item. Each camera requires MINIMUM 2amp power adaptor.
NVR will come with its own power adaptor. PoE cameras REQUIRE a power adaptor to work unless you
have a PoE switch or PoE NVR. If you have problem when you powering up your camera, it most likely due
to the power adaptor.!
Search Tool (Most Important Software for Configuration)
Please download the latest IPC search tool from here: !
http://goo.gl/hp8rL6!
Use the Search Tool to find your IP Camera or NVR on your network. You will be using this search tool
repeatedly.!
Connect to the Network
Connect your camera or NVR to your router or switch by using a CAT5 Sor CAT6 cable. More detailed
connection, please refer to chapter 6. Different system may have different way of connection.!
Adding Cameras to Your NVR
•Go to Main Menu > Remote Device!
•Click on search, all your camera should come up on the search result.!
•If you have more than 1 camera, the ip should all look different, if they are the same (i.e 192.168.1.168)
you will need to change them so they all different. Refer to Chapter 5 for more info)!
•Click on Add. !
•Click on confirm.!
•Hopefully by now, live image should come on to your monitor. !
Configure Network
•By using the search tool you have downloaded, you will be able to find your IP Cameras or NVR on the
network.!
•All your cameras and NVR should have DHCP enabled by us already. If not, you can enable it by yourself
by using the search tool modify function. Please refer to Chapter 7 for detailed guide how to enable
DHCP.!
•Once the search tool finds your IP Cameras or NVR. Make sure you remember the IP address of each
device that appears on the search result. Type the IP address into your Internet Explorer, you will be able
to access the device through a PC.!
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User Manual
If the search tool didn’t find anything, you might have a more complicated network setup and will need to
seek more advise. You can also call your internet service provideR to help you configure the network for
you.!
See it on Your PC
•Open Internet Explorer, type the IP address into your address bar. It will ask you to install add-ons, you
have to:!
1. Run the add-on and wait the download to be finished.!
2. Once the pop up comes on, you will need to install it by keep clicking next.!
3. Once it says install successfully, you will need to reload the web page.!
4. Now you can click “Allow” and you will be able to see the login page.!
•Login with username and password.!
•Hopefully you will be able to see the live footage on the browser now.!
Access Remotely on Web
Access remotely from a web browser such as Internet Explorer is also easy. !
•Go to www.freeip.com!
•Click on the Device SN, it is a orange tab.!
•Type your FREEIP ID into the the the Device SN section. (Camera FREEIP ID on network section after
you login to the web interface, NVR FREEIP ID Main Menu -> System Setup -> P2P Config)!
•Type your username and password.!
•Install add-ons and restart the browser.!
•Hopefully by now your can see your footage live.!
•if after you add the device it says offin a grey icon instead of on in a green sicon, please refer to
Chapter 5 for fix.!
See on your phone
Download the app called “FREEIP” from the app store or android market. They are free to download. Once
your downloaded the tool, register and login.!
You can add a camera by scanning the P2P number. You can scan the “FREEIP P2P” number on the web
interface. It is under the NETWORK section. Slow internet or mobile connections (EVEN 4G & fibre) may
have problems when try to stream the videos remotely. All IP cameras demands high requirement on your
network speed. If you seeing footage other than your own image, Please refer to Chapter 5 for help.!
Note
Above setting is a very general guide. If you want in depth guidance. You need to read chapter 2 and Setup
your system properly.$
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User Manual
Chapter 2: Advanced Setup (Static IP)
This section is going to explain things in depth. You need to follow the procedure tightly. If you don’t
want to learn this and just want some help. We offer a £29.99 service which our technician will do all
this for you. Call us to make a arrangement. Our number is 0800 756 5370 or 0203 695 0315. Line
open from 8 to 4 Monday to Friday excluding bank holidays. Per session may take half an hour to an
hour. Please read Chapter 9 for more information.!
Step 1: Determine Your Network Details
1. You need to have your computer connect to a router, And connect the first IP Camera to the router as
well. it is very important to do so. !
2. You also need to use a windows computer, minimum requirement is Vista. XP may work but we can not
guarantee that.!
3. Open up Command Prompt. You can type “cmd” after you click on start. If it doesn’t find it. Try to
google “where is command prompt” It will tell you.!
4. When the Command Prompt is running it is black windows.!
5. Now type ipconfig and press enter, following should show up.!
6. The result will tell your 3 Import informations o your router, IP address, Subnet Mask and Default
Gateway
7. Remember them!!
Step 2: Determine Your Camera Settings
1. Use the search tool you have downloaded and installed.!
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2. Click on search.!
3. Your camera should show up on the list. Click on it.!
4. If the camera have DHCP ticked, go straight to Step 4.!
5. If DHCP is not ticked, Writer down the IP address, Subnet Mask and Default Gateway, DNS. and go
to Step 3!
Step 3: Change Your Computer to the Same Network as Your Camera
1. Now we need you to go to Control Panel > Network and Internet > Network Connections!
2. If your computer is connected by wireless or wired. !
1. If you computer is wireless, right click on the wireless connection and click on property.!
2. If your computer is wired. Right click on local Lan connection and click on property.!
3. A new window show come up, and a list should show up, click on Internet Protocol Version 4:!
4. Click on “Use the following IP address”, put in the same detail you find on Step 2, Subnet Mask and
Default Gateway should be the same figure you find on Step 2, but IP address you need to change
the last digital to avoid conflict, for example, if your Step 2’s ip address is 192.168.1.168, you need to
change it to 192.168.1.200 or anything else).Click on the “Use the following DNS server address”.
Preferred DNS service you need to change it to be the same as default gateway. Alternative DNS server
just leave it blank.!
5. Click on OK and OK.!
Step 4: Use the Search Tool to Modify the IP Address
1. Use the search tool, click on search again.!
2. Click on the camera that comes on the search result. !
3. On the right hand side of the search tool, you need to amend the detail to match up with the result in
Step 1!
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4. If the DHCP is tick, you need to uptick.!
5. Change Subnet Mask, Default Gateway and DNS to the same figure you find on Step 1, but IP
address you need to change the last digital to avoid conflict, for example, if your Step 1’s ip address is
192.168.1.2, you need to change it to 192.168.1.5 or anything else).!
6. Put in the password. Refer to chapter for credentials.!
7. Click on modify.!
8. If you have a “Password error”, it doesn’t necessarily mean password is wrong, it could mean you have
done Step 3 incorrectly.!
9. If now error message comes up, click on search again, now the detail should be changed.!
Step 5: Repeat for Each IP Camera
Now you need to plug in another camera and repeat from Step 1 to Step 5. Make sure the IP address you
change in Step 4 should always be different for each device.!
Step 6: Change the Network Setting for Your NVR
1. You need to do this on a TV monitor that you have connected your NVR to.!
2. Click on Main Menu > Sys Setup > Network!
3. Untick DHCP if it is ticked!
4. Change Subnet Mask and Default Gateway to the same figure you find on Step 1, but IP address you
need to change the last digital to avoid conflict, for example, if your Step 1’s ip address is 192.168.1.2,
you need to change it to 192.168.1.10 or anything else).!
5. Change the DNS and DNS 2 should be exactly the same as gateway.
6. Leave others to be the same.!
7. Click on Save!
Step 7: Change Computer to Original Setting
1. Once you have done all configurations for all devices, you need to go back to your PC and go to
Control Panel > Network and Internet > Network Connections. !
2. Right click on the connection, click on property, and click on the Internet Protocol Version 4.!
3. This time you need to select Obtain an IP address automatically and Obtain DNS server address
automatically. And click on OK and OK.!
4. This step is important as it puts your PC back to normal network.!
Step 8: Putting Things Together
•Connect all equipment all according to Chapter 6!
•Go to Main Menu > Remote Device of your NVR!
•Click on search, all your camera should come up on the search result.!
•If you have more than 1 camera, the ip should all look different, if they are the same You have done Step
5 correctly.!
•Click on Add. !
•Click on confirm.!
•Hopefully by now, live image should come on to your monitor.$
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User Manual
Chapter 3: Recording Configuration
Motion Detection (NVR)
To enable motion detection on a NVR you need to:!
5. Go to Main Menu > Sys Setup > Motion Detection.!
6. Channel No. You can select All for all channels, or select the specific channel you want to configure.!
7. Tick Switch Linkage!
8. Area Set, Click on Set, and use your mouse to select the whole area, so the whole area is cover by blue.
Right click mouse to exist. (This is a important step and many people forget to do or done wrong) !
9. Tick on Buzzer on if you want to test if the motion is working or not. (If can turn it offlater)!
10. Tick on Record Channel.!
11. Sensitivity you can set to highest, and you can lower it later if you want.!
12. Click on save.!
13. Now go to Main Menu > Sys Setup > Rec Setup!
14. You will see 7 lines of time range, you can tick on ALL or Select a Day if you only want to change that
day!
15. Click on the first Cog ICON on the right hand side of the first time range.!
16. Select Record and Motion!
17. Tick ALL under Use to. Or you can only select a particular channel.!
18. Click on save.!
19. Now you have setup Motion Recording.!
Schedule (NVR)
1. Go to main Main Menu > Sys Setup > Rec Setup!
2. You will see 7 lines of time range, you can tick on ALL or Select a Day if you only want to change that
day!
3. Click on the first Cog ICON on the right hand side of the first time range.!
4. Tick ALL under Use to. Or you can only select a particular channel.!
5. Change the time range you want, you can setup 6 different schedule per day.!
6. Select Record and Motion on the schedule you can changed.!
7. Click on save.!
8. Now you have setup Schedule Recording.!
Motion Detection (IP Camera)
1. Login to the web interface (Refer to Chapter 1 if you don’t know how to login to your IP Camera by web
interface)!
2. Click on Motion!
3. Click on the image for area selection. If an area is selected, if should be covered by red dotted square.!
4. Or you can simply select all.!
5. Change the sensitivity to meet your needs.!
6. Click on save!
7. Select on alarm section!
8. Tick on enable alarm and motion detection.!
9. Tick on Upload via SMTP if you want email alert.$
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User Manual
Chapter 4: Email Alert Configuration
Common SMTP Details
Please visit follwing site for detailed SMTP details including gmail, hotmail, yahoo and so on.!
https://goo.gl/g5NSnq!
Setup Motion Email Alert on NVR
1. Go to Main Menu > Sys Setup > Network > Email Setup!
2. Put in correct SMTP details. !
3. User is normally your email address!
4. Password is normally your email password!
5. Receiver is the email address you want to receive the alert!
6. Sender should be your email address!
7. Select SSL on the Encryption type!
8. file should be ticked if your want to receive a image with the email.!
Setup Motion Email Alert on IP Camera
To setup the email alert on your IP Camera you need to do in a Web browser.!
1. Login to your web interface through Internet Explorer. (Refer to Chapter 1 if you don’t know how to
login to your IP Camera by web interface)!
2. Click on Service!
3. Put in correct SMTP details. !
4. A/C name is normally your email address!
5. Password is normally your email password!
6. Receiver is the email address you want to receive the alert!
7. Sender should be your email address!
8. file should be ticked if your want to receive a image with the email.!
9. Main title can be anything, such as “motion alert from home”!
10. Tick SSL or Encryption!
11. And click on save!
Bear in mind, some model of the IP cameras does not support SSL. Therefore Hotmail or Gmail will not
work. You need to register a email box separately for those models. Model including (Megavalue, Nightlife,
DarkEagle). Compatible email service for those model include: https://en.mail.qq.com/$
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User Manual
Chapter 5: FAQ
1. What is the Mobile App I should use?
FREEIP in app store and android!
2. Change Display Resolution
When you connect your NVR to a TV or a monitor. You might want to increase the display resolution. The
NVR does not come with the highest or lowest resolution setting, The reason is that many household have
old TVs or low-res display. You can change the display resolution by going to Main Menu > Sys Setup >
Display. Make sure you check your Minimum or Maximum TV compatible resolution before increase or
decrease the display resolution.!
3. Fix Black Screen or Out of Range Error
If you change the resolution higher than the TV’s max resolution or lower than TV’s lowest resolution. You
will have a black screen. Sometime you may also have the warning “Out of Range”. There are few ways to
fix this:!
•Find another TV which support wider range of resolution, connect to it and change the resolution to fit
your TV. Then connect the NVR back to your TV.!
•Change a cable, if you are connected by HDMI cable, try to connect to a VGA cable. If that works,
change the resolution and connect back to HDMI cable. Vice Versa.!
•Use a computer to remotely access your NVR, and change it on a web browser. This is more advanced,
it may take a little while and only work if you know about the IP configuration:!
1. Connect the NVR to your PC by a internet cable.!
2. Use the Search tool version 4 or above, pin the IP address of your NVR. (Default is 192.168.1.1)!
3. Enter the IP address into Internet Explorer. Install the Plugin and Login!
4. Change the resolution from there. !
5. If you want to learn more about IP access, read the Chapter How to Enable DHCP!
4. If Part of the User Interface is Outside your TV or Display
If your operating system is not show on your monitor or TV properly. For instance if part of the footage is
outside the border, This is the miss configuration you have done on the TV. Not on the NVR. You need to get
into your TV’s setting and fix it there. Try Auto-adjusting, if that doesn’t work, connect your Monitor Supplier.!
5. Seeing other peoples footage when using P2P mobile viewing.
This footage you are seeing is manufactory default testing cameras. Call us to fix this issue. This may
happen if the system get reseted during setup process.!
6. Why the FREEIP app tells me my device is offline?
This mean you have done your setting incorrectly and you have to follow Chapter 2 to configure everything
again. A quick hint is that the both DNS1, DNS2 and gateway is different from your router’s. !
7. Why does the search tool tell me password error while I have done it right?
This mean you camera is on the wrong sub network and the search tool get confused. You need to follow
chapter 2 for detail way to bring camera and computer to the same sub network.!
8. Why my email alert does not work?
Please refer to the last paragraph of Chapter 4.!
9. Why my app on iPad looks out of range?
Unlock the screen, exit the app, restart the app, it should be fixed.!
10. Why my device not come up after I successfully added my Camera or NVR
Do a pull-down-to refresh on the page you will see your added device. If you don’t know what is pull-down-
to-refresh. Search on youtube.!
11. Why I have a error saying “Device Blinded”
It indicated you have already used it for other mobile phone or other device. You can delete it from other
phone. Or we can issue you with a new P2P number, however you need to call us to arrange this service.!
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