ZyXEL Communications 4381 User manual

4381_May2020_FIBER
Fioptics Internet
Installation
Instructions
Zyxel 4381
Power Supply Gateway Zyxel 4381
Ethernet Cable
What’s Inside the Box
WLAN
WPS
POWER
ETHERNET
LAN
DSL1
INTERNET
USB
HPNA
ETHERNET
WAN
DSL2
WLAN
WPS
POWER
ETHERNET
LAN
ETHERNET
WAN
DSL1
DSL1
USB
HPNA
INTERNET
POWER
RESET
ETHERNET LAN
ETHERNET
WAN
DSL2 DSL1 USB
1234
POWER
DSL
INTERNET
ETHERNET
1
POWER SUPPLY
GRAY PHONE CORD
YELLOW ETHERNET CORD
1
2
3
4
2.4G
5G
DATA JACK
Thank you for choosing Cincinnati Bell.
Enjoy the fastest Internet in town, with download speeds up to 1 Gbps. We
deliver the very best in advanced network technology, to bring you all the
entertainment, information and communication you need at the speed of light.*
Browse, upload, share and save. Manage your home from anywhere with your
home’s Wi-Fi connection + smart home devices, available for purchase in our
retail stores. Here at Cincinnati Bell, we are connecting what matters.
Welcome to Fioptics Internet.
My Cincinnati Bell – Free online access is available round-the-clock,
whichmakes reviewing and updating your account information fast,
secure and easy. Plus, you’ll nd a wealth of support information and
online tours to guide you. To sign up, go online to cincinnatibell.com and click
on My Cincinnati Bell.
Pay bills • Find your closest store
Ask questions • Receive special offers
*Fastest Internet based on residential 1 Gbps download/250 Mbps upload speeds as of 8/2218.
Introducing
Premier from Cincinnati Bell includes everything you need to evolve
your Internet. It’s features include: an Internet security service; an app
and website to manage your passwords; and parental controls for all
your devices. We’ll also send professionals to assess your home and
provide solutions that ensure the best whole home Wi-Fi experience.
Ongoing protection and repair is covered to keep the network
within your home working at optimal performance. Expert support
is standing by 24/7 to help you stay connected with all of your smart
devices. Without Premier, everything else is just Internet. To learn
more, visit cincinnatibell.com/premier.

POWER
RESET
ETHERNET LAN
ETHERNET
WAN
DSL2 DSL1 USB
1234
LAN PHONE
RESET
1 2 3 4
POWER
(12VDC,1.5A)
POWER
RESET
ETHERNET LAN
ETHERNET
WAN
DSL2 DSL1 USB
1234
DATA JACK
Connect the Gateway
Once you’ve located the data jack or ONT, you are ready to connect
the equipment. Start by plugging one end of the provided Ethernet
cable into the blue WAN port on your gateway. Plug the other end into
the data jack, or into port 1 on the ONT. Make sure the ONT is plugged
in and powered on.
Power It Up
Now it’s time to power up the equipment. Plug
the power adapter into a nearby wall outlet and
connect it to the power port of your gateway.
Verify the Connections
Once power is connected, the indicator lights on the front of
the gateway will begin to blink.
The power light will blink while the gateway initializes. When
it’s complete, the light will become steady green.
The Ethernet LAN indicator light will blink if you’ve hardwired
a computer to the gateway. It will light up green when they
are connected.
The Ethernet WAN light will then begin to blink while the
gateway syncs up with the Fioptics Internet Network. When
the light turns green it means you have a good connection.
When the Internet indicator light turns green, you are
connected to the Internet and can begin surng the web.
Connect your Computer
If you have a computer that will be hard-wired to the Internet, connect
it next. Just attach another Ethernet cable between the Ethernet port
of your computer and any of the yellow, Ethernet LAN ports of the
gateway.
If you only have wireless devices, we’ll discuss connecting those to
Wi-Fi a little bit later.
1
2
4
3Connect to Wi-Fi
Your gateway also comes with built-in Wi-Fi, so you can connect your
mobile devices to Fioptics Internet, wirelessly.
The WLAN/WPS indicator on the front of the gateway will light up
when it’s ready for wireless connections.
To connect your devices to Wi-Fi, you will need to locate your SSID
Network Name and Wi-Fi Password (WPA-PSK). These will be found
on the label attached to your gateway.
Go to the Wi-Fi Settings on your mobile device and select the SSID
Network Name that matches the one on the label. When prompted,
enter the Wi-Fi Password (WPA-PSK).
You are now connected to the Fastest Internet in town*with Fioptics
from Cincinnati Bell.
Additional Support
If you need additional assistance, visit cincinnatibell.com/selnstall
to view a how-to video. You can also visit the help center of our
website (cincinnatibell.com/help-center), stop by one of our retail
stores, or give us a call at 513-565-9890.
Gateway to data jack
Gateway to ONT
POWER
RESET
ETHERNET LAN
ETHERNET
WAN
DSL2 DSL1 USB
1234
POWER
RESET
ETHERNET LAN
ETHERNET
WAN
DSL2 DSL1 USB
1234
DATA JACK
Write down your SSID Network Name and Wi-Fi Password (WPA-
PSK) here for handy future reference:
SSID Network Name
Wi-Fi Password
Locate the
Fioptics
Wiring
Before you get started, locate
the Fioptics wiring inside your
home. If your home has a data
jack, it should have an orange
or blue Ethernet port, or it may
be labeled. It is usually centrally
located and may be near the
TV, or in the home ofce.
If you don’t have a data jack,
then you’ll connect directly
to an “ONT” which should be
similar to one of these pictured
below. It’s usually in the garage
or basement, and is mounted
to a wall where the Fioptics
wiring enters your home.
Calix
Nokia
Alcatel-Lucent
POWER
CPU
WAN
PHONE
LAN 4
LAN 3
LAN 2
LAN 1
LAN PHONE
RESET
1 2 3 4
POWER
(12VDC,1.5A)
PWR
BTRY
FAIL
DATA
4
DATA
3
DATA
2
DATA
1
NTWK
MGMT
POTS
1
2
3
4
2.4G
5G
DATA JACK
WLAN
WPS
POWER
ETHERNET
LAN
ETHERNET
WAN
DSL1
DSL1
USB
HPNA
INTERNET
1