ZyXEL Communications P-2301R/RL-P1C Manual

P-2301R/RL-P1C
VoIP Station Gateway
(With Lifeline)
Support Notes
Version 3.60
March 2007

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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INDEX
Application Notes.........................................................................................................5
General Application Notes.....................................................................................5
Internet Connection........................................................................................5
Setup the ZyXEL device as a DHCP Relay.................................................10
Configure an Internal Server Behind SUA..................................................12
Configure a PPTP server Behind SUA ........................................................14
About Filter & Filter Examples ...................................................................18
Using the Dynamic DNS (DDNS)...............................................................42
Network Management Using SNMP...........................................................43
Using syslog.................................................................................................50
Using IPAlias ..............................................................................................53
Using IP Multicast .......................................................................................57
Using Prestige traffic redirect......................................................................59
Using Universal Plug n Play (UPnP)...........................................................62
VoIPApplication Notes........................................................................................69
Setup SIP Account.......................................................................................69
Phone port settings.......................................................................................74
Phone book Speed dial.................................................................................76
FAQ .............................................................................................................................78
ZyNOS FAQ ........................................................................................................78
What is ZyNOS?..........................................................................................78
How do I access the embedded web configurator?......................................78
What is the default LAN IP address and Password? Moreover, how do I
change it?.....................................................................................................79
How do I upload the ZyNOS firmware code via embedded web
configurator?................................................................................................79
How do I upgrade/backup the ZyNOS firmware by using FTP client
program via LAN?.......................................................................................79
How do I upload or backup ROMFILE via web configurator?...................80
How do I backup/restore configurations by using FTP client program via
LAN?............................................................................................................80
Why can't I make Telnet to Prestige from WAN?.......................................80
What should I do if I forget the system password?......................................81
What is SUA? When should I use SUA?.....................................................81

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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What is the difference between NAT and SUA?.........................................81
How many network users can the SUA/NAT support?...............................82
What are Device filters and Protocol filters?...............................................82
Why can't I configure device filters or protocol filters?..............................82
Product FAQ ........................................................................................................82
Is the ZyXEL device an Internet Access Sharing Router?...........................82
Will the ZyXEL device work with my Internet connection?.......................83
What do I need to use the ZyXEL device? ..................................................83
What is PPPoE? ...........................................................................................83
Does the ZyXEL device support PPPoE?....................................................83
How do I know I am using PPPoE?.............................................................84
Why does my provider use PPPoE?.............................................................84
Which Internet Applications can I use with the ZyXEL device?.................84
How can I configure the ZyXEL device? ....................................................84
What network interface does the ZyXEL device support? ..........................84
What can we do with Prestige?....................................................................84
Does Prestige support dynamic IP addressing? ...........................................84
What is the difference between the internal IP and the real IP from my ISP?
......................................................................................................................85
How does e-mail work through the ZyXEL device? ...................................85
What is the difference between the 'Standard' and 'RoadRunner' service?..85
Is it possible to access a server running behind SUA from the outside
Internet? If possible, how?...........................................................................86
What DHCP capability does the ZyXEL device support?...........................86
How do I used the reset button, more over what field of parameter will be
reset by reset button? ...................................................................................86
What network interface does the new Prestige series support?...................86
How does the ZyXEL device support TFTP?..............................................86
Can the ZyXEL device support TFTP over WAN?......................................86
How can I upload data to outside Internet over the one-way cable?...........87
How fast can the data go?............................................................................87
My Prestige can not get an IP address from the ISP to connect to the
Internet, what can I do?................................................................................87
What is BOOTP/DHCP?..............................................................................90
What is DDNS?............................................................................................90
When do I need DDNS service?..................................................................91

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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What DDNS servers does the ZyXEL device support?...............................91
What is DDNS wildcard?.............................................................................91
Does the ZyXEL device support DDNS wildcard? .....................................91
Can the ZyXEL device SUA handle IPsec packets sent by the VPN
gateway behind Prestige?.............................................................................91
How do I setup my Prestige for routing IPsec packets over SUA?.............92
VoIP FAQ.............................................................................................................92
What is Voice over IP?................................................................................92
How does Voice over IP work?...................................................................92
Why use VoIP?............................................................................................92
What is the relationship between codec and VoIP?.....................................93
What advantage does Voice over IP can provide?.......................................93
What is the difference between H.323 and SIP?..........................................93
Can H.323 and SIP interoperate with one another?.....................................93
What is voice quality?..................................................................................93
How are voice quality normally rated?........................................................93
What is codec?.............................................................................................94
What is the relation of codec and VoIP? .....................................................94
What codec does Prestige support?..............................................................94
Which codec should I choose?.....................................................................94
What do I need in order to use SIP? ............................................................94
Unable to register with the SIP server?........................................................95
I can register but can not establish a call?....................................................95
I can make a call but the voice only goes one way not bothway?...............95
I can receive a call but the voice only goes one way not bothway? ............95
If all the about have been tried, but register still fail what should I do?......95
I suspect there is a hardware problem with my Prestige what should I do? 96
Trouble Shooting........................................................................................................96
Unable to Get WAN IP from ISP.........................................................................96
Using Embedded Packet Trace ..........................................................................100
Debug PPPoE Connection .................................................................................115
CLI Command List..................................................................................................126

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
5
Application Notes
General Application Notes
Internet Connection
A typical Internet access application of the ZyXEL device is shown below. For a small office, there are some
components needs to be checked before accessing the Internet.
•Before you begin
•Setting up the Windows
•Setting up the ZyXEL device router
•Troubleshooting
•Before you begin
The ZyXEL device is shipped with the following factory default:
1. IP address = 192.168.1.1, subnet mask = 255.255.255.0 (24 bits)
2. DHCP server enabled with IP pool starting from 192.168.1.33
3. Default SMT menu password = 1234
•Setting up the PC (Windows OS)
1. Ethernet connection
All PCs must have an Ethernet adapter card installed.

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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•If you only have one PC, connect the PC's Ethernet adapter to the ZyXEL device's LAN port with
a crossover (red one) Ethernet cable.
•If you have more than one PC, both the PC's Ethernet adapters and the ZyXEL device's LAN port
must be connected to an external hub with straight Ethernet cable.
2. TCP/IP Installation
You must first install TCP/IP software on each PC before you can use it for Internet access. If you have already
installed TCP/IP, go to the next section to configure it; otherwise, follow these steps to install:
•In the Control Panel/Network window, click Add button.
•In the Select Network Component Type windows, select Protocol and click Add.
•In the Select Network Protocol windows, select Microsoft from the manufacturers, then select
TCP/IP from the Network Protocols and click OK.
3. TCP/IP Configuration
Follow these steps to configure Windows TCP/IP:
•In the Control Panel/Network window, click the TCP/IP entry to select it and click Properties
button.
•In the TCP/IP Properties window, select obtain an IP address automatically.
Note: Do not assign arbitrary IP address and subnet mask to your PCs, otherwise, you will not be able to access
the Internet.
•Click the WINS configuration tab and select Disable WINS Resolution.
•Click the Gateway tab. Highlight any installed gateways and click the Remove button until there
are none listed.
•Click the DNS Configuration tab and select Disable DNS.
•Click OK to save and close the TCP/IP properties window
•Click OK to close the Network window. You will be prompted to insert your Windows CD or disk.
When the drivers are updated, you will be asked if you want to restart the PC. Make sure your
Prestige is powered on before answering Yes to the prompt. Repeat the above steps for each
Windows PC on your network.
•Setting up the ZyXELrouter

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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The following procedure is for the most typical usage of the ZyXEL device where you have a single-user
account (SUA). The ZyXEL device supports embedded web server that allows you to use Web browser to
configure it. Before configuring the router using Browser please be sure there is no Telnet or Console login.
1. Retrieve Prestige Web
Please enter the LAN IP address of the ZyXEL router in the URL location to retrieve the web screen from the
ZyXEL device. The default LAN IP of the ZyXEL device is 192.168.1.1. See the example below. Note that you
can either use http://192.168.1.1 or https://192.168.1.1
2. Login first
The default password is same as the default SMT password '1234'.

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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3. Configures Internet access by using WIZARD SETUP

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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The Web screen shown below takes PPPoE as the example.

Prestige 2301R/RL-P1C Support Notes
All contents Copyright (c) 2007 ZyXEL Communications Corporation.
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Select “Dynamic＂ if the ISP provides the IP dynamically, otherwise select “Use Fixed IP address＂ and
enter the static IP given by ISP in the box following“MY WAN IP Address＂field.
Setup the ZyXEL device as a DHCP Relay
•What is DHCP Relay?
DHCP stands for Dynamic Host Configuration Protocol. In addition to the DHCP server feature, the P2602
supports the DHCP relay function. When it is configured as DHCP server, it assigns the IP addresses to the