ZyXEL Communications P-2304R-P1 Series User manual

P-2304R-P1 Series
VoIP Station Gateway
Quick Start Guide
Version 3.60
Edition 1
10/2006

P-2304R-P1 Series Quick Start Guide
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Overview
This guide explains how to set up your P-2304R-P1 series device (“P-2304R-P1“) to make phone calls over
the Internet.
The following figure shows a typical way to use your P-2304R-P1.
When you make a phone call over the Internet, you use one of your telephones (A) to dial the number. The
telephones are connected to your P-2304R-P1 (C), which is connected to the broadband modem or router that
provides Internet access (D).
When you want to use the Internet, you use your computer (B). Your computer is connected to your P-2304R-
P1 (C), which is connected to the broadband modem or router that provides Internet access (D).
When you want to configure the P-2304R-P1 (C), you also use your computer (B).
1 Requirements
Make sure you have the following things before you set up your P-2304R-P1.
• Internet access - account information provided by your ISP, such as user name, password, and so on.
• VoIP account - You need the account information provided by your VoIP service provider (the company that lets
you make phone calls over the Internet). This information might include your URI, number, and so on.
• Internet Explorer 6.0 or later or Netscape Navigator 7.0 or later, with JavaScript enabled.
A
BCD

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2 Hardware Connections
1 PHONE 1-4: Use a telephone cable (and any telephone adaptors provided with your P-2304R-P1) to
connect your telephones to these ports. If you only have one telephone, you should only use one port.
2ETHERNET: Use an Ethernet cable to connect your computer to this port.
3WAN: Use an Ethernet cable to connect your broadband modem or router to this port.
4POWER:Use the power adaptor provided with your P-2304R-P1 to connect an appropriate power source
to this port.
On the front panel, the POWER light flashes green while your P-2304R-P1 starts up and stays green once it is
ready. The WAN and ETHERNET lights turn on if the WAN and ETHERNET ports are properly connected.
These lights flash when the P-2304R-P1 is sending or receiving data. The INTERNET light stays green when
you are able to access the Internet.

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3 Initial Configuration
Use a web browser on your computer to set up your P-2304R-P1. See Troubleshooting if you have any
problems.
3.1 Open the Wizard Setup Screen
1Launch your web browser. 2Enter http://192.168.1.1 as the address or URL.
3Click Login.4Type a new password, re-type it to confirm, and
click Apply. (The next time you log in, you should
not see this screen.)
5Click Go to Wizard setup.

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3.2 Connection Wizard
If you subscribe to a Roadrunner service, you cannot use the Connection Wizard to set up your Internet
connection. In this case, please see the User’s Guide for instructions.
Note: You must have Internet account information before you can complete this section.
1In the Wizard Setup screen, click Connection
Wizard.
2Click Next.
3 System Name is used to identify the P-2304R-P1
in the network. Use the default value, unless you
know the name is already used in the network.
Domain Name (optional): Enter the appropriate
name, if there is one, or use the default value.
Click Next.
4This screen has different fields, depending on the
connection type (encapsulation) your ISP uses.
Select Ethernet or PPP over Ethernet (PPPoE). If
you are not sure and if your ISP gave you a user
name and password, select PPP over Ethernet.
Then, follow the instructions in the appropriate
section below.

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3.2.1 Connection Wizard (Ethernet)
Follow these steps if your ISP uses an Ethernet connection.
1Click Next. 2 Select Get automatically from your ISP if your
ISP did not give you a static IP address. Then,
click Next, and go to step 4below.
Select Use fixed IP address provided by your ISP
if your ISP gave you a static IP address. Then, click
Next.
3Enter the information provided by your ISP. Use the
default values if your ISP did not provide the
requested information. Then, click Next.
4Select Factory default, unless your ISP has told
you to spoof your computer’s MAC address. Then,
click Apply.
5Click Finish.6Launch another web browser, and go to any web site
(for example, http://www.zyxel.com). If you cannot
access the Internet, see Troubleshooting.

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3.2.2 Connection Wizard (PPP over Ethernet)
Follow these steps if your ISP uses a PPP over Ethernet (PPPoE) connection.
1Enter the information provided by your ISP. Use the
default values if your ISP did not provide the
requested information. Then, click Next.
2Select Get automatically from your ISP if your
ISP did not give you an IP address. Then, click
Next, and go to step 4.
Select Use fixed IP address provided by your ISP
if your ISP gave you a static IP address. Then, click
Next., and go to step 3.
3Enter the information provided by your ISP. Use the
default values if your ISP did not provide the
requested information. Then, click Next.
4Select Factory default, unless your ISP has told
you to spoof your computer’s MAC address. Then,
click Apply.
5Click Finish.6Launch another web browser, and go to any web site
(for example, http://www.zyxel.com). If you cannot
access the Internet, see Troubleshooting.

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3.3 VoIP Setup Wizard
Note: You must have Internet access and a VoIP account before you can complete this section.
1In the Wizard Setup screen, click VoIP Setup.2Enter the information provided by your VoIP
service provider. If you have a VoIP account like
[e-mail], the SIP Number is
1234, and the SIP Service Domain is VoIP-
provider.com.Use the default values if your VoIP
service provider did not provide the requested
information.
Select Check here to set up SIP 2 settings if you
want to set up the second VoIP account in the P-
2304R-P1 now. In this case, enter the information for
the first VoIP account, click Apply, and enter the
information for the second VoIP account. In the
wizard screen for the second VoIP account, you can
select Check here to set up SIP 3 settings to set
up the third account. Similarly, select Check here to
set up SIP 4 settings in the wizard screen for the
third VoIP account to set up the fourth account.
You need to set up at least one account. You can set
up other accounts later. See the User’s Guide for
instructions.
Click Apply.

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3.4 Bandwidth Management Wizard (Optional)
If you want to use the Bandwidth Management Wizard, please see the User’s Guide for instructions.
3.5 Bridge Mode
The P-2304R-P1 supports two modes, Router and Bridge. Usually, you should use Router mode because it
supports all the features available in the P-2304R-P1. However, you might use Bridge mode in the following
situation:
• There is another router or gateway in the network; and
• You only want to use the P-2304R-P1 for VoIP and Internet access. You do not want to use other features, such
as the firewall, even with their default settings.
See the User’s Guide for more details about Bridge mode.
If you want to use Bridge mode, follow these steps.
1In the main screen, click Maintenance > System > General.
2In the Mode field, select Bridge.
3In the Management IP Address field, enter the IP address you want to use to access the P-2304R-P1 in
Bridge mode. For example, enter 192.168.5.1.
3Wait while the P-2304R-P1 tries to register the
VoIP account(s).
4Click Finish. The PHONE light should be green.

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4Click Apply.
The P-2304R-P1 automatically restarts. When the POWER light stops blinking and stays on, follow the
directions in section 3.1 to log in to the web configurator again. However, use the Management IP Address
you set up in step 3, instead of http://192.168.1.1. If your computer’s IP address is in a different subnet, follow
the directions in the appendices of the User’s Guide to change your computer’s IP address.
4 Phone Calls
Follow these directions to make calls over the Internet.
• If you want to dial a SIP number that only uses numbers (for example, “12345”), dial the number on your
phone’s keypad. You can also set up a speed-dial entry, if you want. See the User’s Guide for instructions.
• If you want to dial a SIP number that uses letters or if you want to make a peer-to-peer call, set up a speed-dial
entry first. See the User’s Guide for instructions. Then, dial the speed-dial number to make the call.
• If you want to call regular telephone numbers, use your VoIP service provider’s dialing plan.
• If you want to call the VoIP phone(s) that is connected to the P-2304R-P1 from a regular phone, use your VoIP
service provider’s dialing plan. The P-2304R-P1 must be on.

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Troubleshooting
PROBLEM CORRECTIVE ACTION
None of the lights turn
on when I plug in the
P-2304R-P1.
Make sure that you are using the power adaptor provided with the P-2304R-P1.
Check all the connections you made in section 2.
Make sure the power source is turned on and has power.
If the problem continues, contact your local vendor.
The POWER light is
red.
Unplug the device, and plug it in again.
If the problem continues, contact your local vendor.
I can open the web
browser, but I cannot
see the Login screen.
Make sure your web browser meets the requirements identified in section 1.
Check the connection between your computer and the P-2304R-P1. See section 2.
Make sure your computer’s IP address is in the same subnet as the P-2304R-P1’s IP
address.
• If your P-2304R-P1 is in Router mode, let the P-2304R-P1 assign an IP address to
your computer. See Setting Up Your Computer’s IP Address.
• If your P-2304R-P1 is in Bridge mode, set up a static IP address for your computer.
For example, if you set the Management IP Address to 192.168.5.1, set up a static
IP address of 192.168.5.34 on your computer. See the appendices in the User’s
Guide for instructions. When you finish, set up the original settings again.
Make sure your computer’s Ethernet adapter is installed and functioning properly.
If you changed the P-2304R-P1’s mode or IP address, make sure you use the new IP
address in the Address or URL field in the web browser. (Note: This Quick Start Guide
does not explain how to change the P-2304R-P1’s IP address.)
If the problem continues, contact your local vendor.
My password is not
working.
I forgot my password
for the P-2304R-P1.
Make sure you enter the password correctly. It is case-sensitive.
If you changed the password in section 3.1 and then forgot it, you can reset the device.
This changes all the settings to their original values, and you have to make all of your
changes again. To reset the device,
1Press the RESET button until the POWER light starts to blink. (This takes less
than ten seconds.)
2Release the RESET button.
Afterwards, the P-2304R-P1 is in Router mode, its IP address is 192.168.1.1, and the
password is “1234”. See your User’s Guide for more information.
The web configurator
returns to the Login
screen when I try to
do something.
By default, the web configurator times out in five minutes. Log in again. You can change
this setting. Click Maintenance > System > General, and change the Administrator
Inactivity Timer.

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Setting Up Your Computer’s IP Address
Note: Follow these instructions only if you are following a suggestion in Troubleshooting.
This section shows you how to set up your Windows NT/2000/XP computer to automatically get an IP address
from the P-2304R-P1. See your User’s Guide for detailed IP address configuration for other Windows and
Macintosh computer operating systems.
1In Windows XP, click Start > Control Panel.
In Windows 2000/NT, click Start > Settings > Control Panel.
2In Windows XP, click Network Connections.
There is no dial tone. Check the connection between your telephone and the P-2304R-P1. See section 2.
Test the telephone wire.
1Connect the wire to a telephone and a regular telephone outlet.
2If you cannot hear the dial tone, the wire might be bad. Use a different one.
If the problem continues, contact your local vendor.
I cannot make VoIP
phone calls.
The dial tone beeps or
pulses.
Log in to the P-2304R-P1. Select Go to Advanced setup. The Status screen appears.
In the VoIP Status section (at the bottom), make sure at least one of the VoIP accounts is
registered. If none of the accounts is registered, click Register for the VoIP account(s)
that you set up in section 3.3. If you cannot register your VoIP account(s), see the
Troubleshooting suggestions for this problem below.
If the problem continues, contact your local vendor.
I cannot register my
VoIP account(s).
Make sure you provided the right information in the VoIP Setup Wizard. See section 3.3.
Make sure you can access the Internet through the P-2304R-P1. Launch your web
browser, and go to any web site (for example, http://www.zyxel.com). If you cannot open
the web site, see the Troubleshooting suggestions for that problem.
Make sure your VoIP account uses SIP. Your P-2304R-P1 only supports SIP. If you are
not sure, contact your VoIP service provider.
If the problem continues, contact your VoIP service provider.
I cannot access the
Internet through the
P-2304R-P1.
Make sure you provided the correct information in the Connection Wizard. If you are not
sure which connection type (encapsulation) your ISP uses, try selecting the other one in
the Connection Wizard. See section 3.2.
Make sure you provided the correct user name and password if you are using PPPoE.
Check the connections between the P-2304R-P1 and the modem or router you use to
access the Internet. See section 2.
If this is a new Internet account, contact your ISP.
If the problem continues, contact your local vendor.
PROBLEM CORRECTIVE ACTION

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In Windows 2000/NT, click Network and Dial-up Connections.
3Right-click on your network connection (for example, Local Area Connection). A
menu appears, like the one shown here.
4In the menu, click Properties. The network connection’s properties screen
appears.
5In the list in the middle of the screen, look for Internet Protocol (TCP/IP),
and select it.
6Click Properties underneath the list. The Internet Protocol (TCP/IP)
Properties screen appears.
7Select Obtain an IP address automatically.
8Select Obtain DNS server address automatically.
9Click OK.
10Close the other windows.
Viewing Your Product’s Certifications
1Go to http://www.zyxel.com.
2Select your product from the drop-down list box on the ZyXEL home page to go to that product's page.
3Select the certification you wish to view from this page.