ZyXEL Communications UAG5100 User manual

Quick Start Guide
www.zyxel.com
UAG5100
Unified Access Gateway
Version 4.00
Edition 1, 02/2014
Copyright © 2014 ZyXEL Communications Corporation
User’s Guide
Default Login Details
LAN IP Address http://172.16.0.1 (LAN1)
http://172.17.0.1 (LAN2)
User Name admin
Password 1234

UAG5100 User’s Guide
2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect the UAG and access the Web Configurator wizards.
(See the wizard real time help for information on configuring each screen.) It also contains a
package contents list.
• CLI Reference Guide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI) to configure the
UAG.
Note: It is recommended you use the Web Configurator to configure the UAG.
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and supplementary
information.

Contents Overview
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Contents Overview
Introduction .............................................................................................................................................18
Hardware Installation and Connection ....................................................................................................32
Printer Deployment .................................................................................................................................35
Installation Setup Wizard ........................................................................................................................43
Quick Setup Wizards ...............................................................................................................................51
Dashboard ...............................................................................................................................................66
Monitor ....................................................................................................................................................77
Registration ........................................................................................................................................... 111
Wireless ................................................................................................................................................114
Interfaces ..............................................................................................................................................118
Trunks ...................................................................................................................................................158
Policy and Static Routes .......................................................................................................................166
Zones ....................................................................................................................................................176
DDNS ....................................................................................................................................................180
NAT .......................................................................................................................................................185
VPN 1-1 Mapping ..................................................................................................................................192
HTTP Redirect ......................................................................................................................................197
SMTP Redirect ......................................................................................................................................201
ALG .......................................................................................................................................................205
UPnP .....................................................................................................................................................207
IP/MAC Binding .....................................................................................................................................214
Layer 2 Isolation ....................................................................................................................................219
IPnP ......................................................................................................................................................223
Web Authentication ...............................................................................................................................225
Firewall ..................................................................................................................................................245
Billing .....................................................................................................................................................259
Printer Manager ....................................................................................................................................275
Free Time ..............................................................................................................................................282
SMS ......................................................................................................................................................286
IPSec VPN ............................................................................................................................................288
Bandwidth Management .......................................................................................................................315
User/Group ............................................................................................................................................325
AP Profile ..............................................................................................................................................339
Addresses .............................................................................................................................................354
Services ................................................................................................................................................359
Schedules .............................................................................................................................................364
AAA Server ...........................................................................................................................................368
Authentication Method ..........................................................................................................................372
Certificates ............................................................................................................................................375

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ISP Accounts .........................................................................................................................................391
System ..................................................................................................................................................394
Log and Report .....................................................................................................................................435
File Manager .........................................................................................................................................450
Diagnostics ............................................................................................................................................461
Packet Flow Explore .............................................................................................................................469
Reboot ...................................................................................................................................................478
Shutdown ..............................................................................................................................................479
Troubleshooting ....................................................................................................................................480

Table of Contents
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Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Chapter 1
Introduction.........................................................................................................................................18
1.1 Overview ...........................................................................................................................................18
1.2 Default Zones, Interfaces, and Ports .................................................................................................18
1.3 Management Overview .....................................................................................................................19
1.4 Web Configurator ..............................................................................................................................20
1.4.1 Web Configurator Access ........................................................................................................20
1.4.2 Web Configurator Screens Overview ......................................................................................21
1.4.3 Navigation Panel .....................................................................................................................24
1.4.4 Tables and Lists .......................................................................................................................28
1.5 Stopping the UAG .............................................................................................................................31
Chapter 2
Hardware Installation and Connection .............................................................................................32
2.1 Rack-mounting ..................................................................................................................................32
2.2 Front Panel ........................................................................................................................................33
2.2.1 Front Panel LEDs ....................................................................................................................34
2.3 Rear Panel ........................................................................................................................................34
Chapter 3
Printer Deployment.............................................................................................................................35
3.1 Overview ...........................................................................................................................................35
3.2 Attach the Printer to the UAG ............................................................................................................35
3.3 Set up an Internet Connection on the UAG .......................................................................................35
3.4 Allow the UAG to Monitor and Manage the Printer ...........................................................................36
3.5 Turn on Web Authentication on the UAG ..........................................................................................38
3.6 Generate a Free Guest Account .......................................................................................................40
Chapter 4
Installation Setup Wizard...................................................................................................................43
4.1 Installation Setup Wizard Screens ...................................................................................................43
4.1.1 Internet Access Setup - WAN Interface ..................................................................................43
4.1.2 Internet Access: Ethernet .......................................................................................................44
4.1.3 Internet Access: PPPoE ..........................................................................................................45
4.1.4 Internet Access: PPTP ...........................................................................................................47
4.1.5 Internet Access Setup - Second WAN Interface ......................................................................48

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4.1.6 Internet Access - Finish ..........................................................................................................49
4.2 Device Registration .........................................................................................................................50
Chapter 5
Quick Setup Wizards..........................................................................................................................51
5.1 Quick Setup Overview .......................................................................................................................51
5.2 WAN Interface Quick Setup ..............................................................................................................51
5.2.1 Choose an Ethernet Interface ..................................................................................................52
5.2.2 Select WAN Type .....................................................................................................................52
5.2.3 Configure WAN IP Settings .....................................................................................................53
5.2.4 ISP and WAN Connection Settings .........................................................................................53
5.2.5 Quick Setup Interface Wizard: Summary ................................................................................55
5.3 VPN Setup Wizard ............................................................................................................................56
5.3.1 Welcome ..................................................................................................................................57
5.3.2 VPN Setup Wizard: Wizard Type .............................................................................................57
5.3.3 VPN Express Wizard - Scenario .............................................................................................58
5.3.4 VPN Express Wizard - Configuration .....................................................................................59
5.3.5 VPN Express Wizard - Summary ...........................................................................................59
5.3.6 VPN Express Wizard - Finish .................................................................................................60
5.3.7 VPN Advanced Wizard - Scenario .........................................................................................61
5.3.8 VPN Advanced Wizard - Phase 1 Settings .............................................................................62
5.3.9 VPN Advanced Wizard - Phase 2 ...........................................................................................63
5.3.10 VPN Advanced Wizard - Summary ......................................................................................64
5.3.11 VPN Advanced Wizard - Finish .............................................................................................65
Chapter 6
Dashboard...........................................................................................................................................66
6.1 Overview ...........................................................................................................................................66
6.1.1 What You Can Do in this Chapter ............................................................................................66
6.2 The Dashboard Screen .....................................................................................................................66
6.2.1 The CPU Usage Screen ..........................................................................................................71
6.2.2 The Memory Usage Screen .....................................................................................................72
6.2.3 The Active Sessions Screen ....................................................................................................73
6.2.4 The VPN Status Screen ...........................................................................................................73
6.2.5 The DHCP Table Screen .........................................................................................................74
6.2.6 The Number of Login Users Screen ........................................................................................75
Chapter 7
Monitor.................................................................................................................................................77
7.1 Overview ...........................................................................................................................................77
7.1.1 What You Can Do in this Chapter ............................................................................................77
7.2 The Port Statistics Screen ...............................................................................................................78
7.2.1 The Port Statistics Graph Screen ...........................................................................................79

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7.3 The Interface Status Screen .............................................................................................................80
7.4 The Traffic Statistics Screen ..............................................................................................................83
7.5 The Session Monitor Screen ............................................................................................................85
7.6 The DDNS Status Screen .................................................................................................................87
7.7 The IP/MAC Binding Monitor Screen ................................................................................................88
7.8 The Login Users Screen ..................................................................................................................89
7.9 The UPnP Port Status Screen ..........................................................................................................90
7.10 The USB Storage Screen ................................................................................................................91
7.11 The Dynamic Guest Screen ...........................................................................................................92
7.12 The AP List Screen ........................................................................................................................94
7.12.1 Station Count of AP .............................................................................................................95
7.13 The Radio List Screen ....................................................................................................................96
7.13.1 AP Mode Radio Information ..................................................................................................98
7.14 The Station List Screen ..................................................................................................................99
7.15 The Printer Status Screen ............................................................................................................100
7.16 The VPN 1-1 Mapping Status Screen ...........................................................................................101
7.16.1 VPN 1-1 Mapping Statistics .................................................................................................102
7.17 The IPSec Monitor Screen ............................................................................................................103
7.17.1 Regular Expressions in Searching IPSec SAs ....................................................................104
7.18 The Log Screen .............................................................................................................................104
7.18.1 View AP Log .......................................................................................................................107
7.18.2 Dynamic Users Log .............................................................................................................109
Chapter 8
Registration....................................................................................................................................... 111
8.1 Overview ......................................................................................................................................... 111
8.1.1 What You Can Do in this Chapter ..........................................................................................111
8.1.2 What you Need to Know ........................................................................................................ 111
8.2 Registration Screen .........................................................................................................................112
8.3 Service Screen ................................................................................................................................112
Chapter 9
Wireless.............................................................................................................................................114
9.1 Overview .........................................................................................................................................114
9.1.1 What You Can Do in this Chapter ..........................................................................................114
9.2 Controller Screen ...........................................................................................................................114
9.3 AP Management Screen ................................................................................................................115
9.3.1 Edit AP List ...........................................................................................................................116
Chapter 10
Interfaces...........................................................................................................................................118
10.1 Interface Overview ........................................................................................................................118
10.1.1 What You Can Do in this Chapter ........................................................................................118

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10.1.2 What You Need to Know ......................................................................................................118
10.2 Port Grouping ................................................................................................................................120
10.2.1 Port Grouping Overview ......................................................................................................121
10.2.2 Port Grouping Screen ..........................................................................................................121
10.3 Ethernet Summary Screen ............................................................................................................122
10.3.1 Ethernet Edit .......................................................................................................................123
10.3.2 Object References ...............................................................................................................129
10.3.3 DHCP Extended Options Add/Edit .....................................................................................130
10.4 PPP Interfaces ..............................................................................................................................132
10.4.1 PPP Interface Summary ......................................................................................................133
10.4.2 PPP Interface Add/Edit .......................................................................................................134
10.5 VLAN Interfaces ...........................................................................................................................138
10.5.1 VLAN Interface Summary Screen .......................................................................................139
10.5.2 VLAN Interface Add/Edit .....................................................................................................140
10.6 Bridge Interfaces ..........................................................................................................................145
10.6.1 Bridge Interface Summary ...................................................................................................147
10.6.2 Bridge Interface Add/Edit ....................................................................................................148
10.7 Virtual Interfaces ...........................................................................................................................152
10.7.1 Virtual Interfaces Add/Edit ...................................................................................................153
10.8 Interface Technical Reference .......................................................................................................154
Chapter 11
Trunks................................................................................................................................................158
11.1 Overview .......................................................................................................................................158
11.1.1 What You Can Do in this Chapter ........................................................................................158
11.1.2 What You Need to Know ......................................................................................................158
11.2 The Trunk Summary Screen .........................................................................................................161
11.2.1 Configuring a User-Defined Trunk .......................................................................................162
11.2.2 Configuring the System Default Trunk ................................................................................164
Chapter 12
Policy and Static Routes..................................................................................................................166
12.1 Policy and Static Routes Overview ...............................................................................................166
12.1.1 What You Can Do in this Chapter ........................................................................................166
12.1.2 What You Need to Know .....................................................................................................166
12.2 Policy Route Screen .....................................................................................................................168
12.2.1 Policy Route Add/Edit Screen .............................................................................................170
12.3 IP Static Route Screen ..................................................................................................................173
12.3.1 Static Route Add/Edit Screen ..............................................................................................174
12.4 Policy Routing Technical Reference ..............................................................................................175
Chapter 13
Zones .................................................................................................................................................176

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13.1 Zones Overview ............................................................................................................................176
13.1.1 What You Can Do in this Chapter ........................................................................................176
13.1.2 What You Need to Know ......................................................................................................176
13.2 The Zone Screen ..........................................................................................................................177
13.2.1 Zone Add/Edit ......................................................................................................................178
Chapter 14
DDNS..................................................................................................................................................180
14.1 DDNS Overview ............................................................................................................................180
14.1.1 What You Can Do in this Chapter ........................................................................................180
14.1.2 What You Need to Know ......................................................................................................180
14.2 The DDNS Screen ........................................................................................................................181
14.2.1 The Dynamic DNS Add/Edit Screen ....................................................................................182
Chapter 15
NAT.....................................................................................................................................................185
15.1 NAT Overview ...............................................................................................................................185
15.1.1 What You Can Do in this Chapter ........................................................................................185
15.1.2 What You Need to Know ......................................................................................................185
15.2 The NAT Screen ............................................................................................................................186
15.2.1 The NAT Add/Edit Screen ....................................................................................................187
15.3 NAT Technical Reference ..............................................................................................................190
Chapter 16
VPN 1-1 Mapping ..............................................................................................................................192
16.1 VPN 1-1 Mapping Overview ..........................................................................................................192
16.1.1 What You Can Do in this Chapter ........................................................................................192
16.1.2 What You Need to Know ......................................................................................................193
16.2 The VPN 1-1 Mapping General Screen ........................................................................................193
16.2.1 The VPN 1-1 Mapping Add/Edit Screen ..............................................................................194
16.3 The VPN 1-1 Mapping Profile Screen ...........................................................................................195
Chapter 17
HTTP Redirect...................................................................................................................................197
17.1 Overview .......................................................................................................................................197
17.1.1 What You Can Do in this Chapter ........................................................................................197
17.1.2 What You Need to Know ......................................................................................................197
17.2 The HTTP Redirect Screen ...........................................................................................................198
17.2.1 The HTTP Redirect Add/Edit Screen ...................................................................................199
Chapter 18
SMTP Redirect ..................................................................................................................................201
18.1 Overview .......................................................................................................................................201

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18.1.1 What You Can Do in this Chapter ........................................................................................201
18.1.2 What You Need to Know ......................................................................................................201
18.2 The SMTP Redirect Screen ..........................................................................................................202
18.2.1 The SMTP Redirect Add/Edit Screen ..................................................................................203
Chapter 19
ALG ....................................................................................................................................................205
19.1 ALG Overview ...............................................................................................................................205
19.1.1 What You Can Do in this Chapter ........................................................................................205
19.1.2 What You Need to Know ......................................................................................................205
19.1.3 Before You Begin .................................................................................................................206
19.2 The ALG Screen ...........................................................................................................................206
Chapter 20
UPnP ..................................................................................................................................................207
20.1 Overview .......................................................................................................................................207
20.2 What You Need to Know ...............................................................................................................207
20.2.1 NAT Traversal ......................................................................................................................207
20.2.2 Cautions with UPnP .............................................................................................................208
20.3 UPnP Screen ................................................................................................................................208
20.4 Technical Reference ......................................................................................................................209
20.4.1 Using UPnP in Windows XP Example .................................................................................209
20.4.2 Web Configurator Easy Access ...........................................................................................211
Chapter 21
IP/MAC Binding.................................................................................................................................214
21.1 IP/MAC Binding Overview .............................................................................................................214
21.1.1 What You Can Do in this Chapter ........................................................................................214
21.1.2 What You Need to Know ......................................................................................................214
21.2 IP/MAC Binding Summary ............................................................................................................215
21.2.1 IP/MAC Binding Edit ............................................................................................................216
21.2.2 Static DHCP Add/Edit ..........................................................................................................217
21.3 IP/MAC Binding Exempt List .........................................................................................................217
Chapter 22
Layer 2 Isolation ...............................................................................................................................219
22.1 Overview .......................................................................................................................................219
22.1.1 What You Can Do in this Chapter ........................................................................................219
22.2 Layer-2 Isolation General Screen ................................................................................................220
22.3 White List ......................................................................................................................................220
22.3.1 Add/Edit White List Rule .....................................................................................................221
Chapter 23
IPnP....................................................................................................................................................223

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23.1 Overview .......................................................................................................................................223
23.1.1 What You Can Do in this Chapter ........................................................................................223
23.2 IPnP Screen ..................................................................................................................................224
Chapter 24
Web Authentication..........................................................................................................................225
24.1 Overview .......................................................................................................................................225
24.1.1 What You Can Do in this Chapter ........................................................................................225
24.1.2 What You Need to Know ......................................................................................................226
24.2 Web Authentication Screen ...........................................................................................................226
24.2.1 Adding/Editing an Authentication Policy ..............................................................................232
24.2.2 User-aware Access Control Example ..................................................................................233
24.3 Walled Garden Screen .................................................................................................................240
24.3.1 Adding/Editing a Walled Garden URL ................................................................................241
24.3.2 Walled Garden Login Example ............................................................................................242
24.4 Advertisement Screen ..................................................................................................................242
24.4.1 Adding/Editing an Advertisement URL ...............................................................................243
Chapter 25
Firewall ..............................................................................................................................................245
25.1 Overview .......................................................................................................................................245
25.1.1 What You Can Do in this Chapter ........................................................................................245
25.1.2 What You Need to Know ......................................................................................................245
25.2 The Firewall Screen ......................................................................................................................247
25.2.1 Configuring the Firewall Screen ..........................................................................................248
25.2.2 The Firewall Add/Edit Screen ..............................................................................................251
25.3 The Session Control Screen .........................................................................................................252
25.3.1 The Session Control Add/Edit Screen .................................................................................253
25.4 Firewall Rule Configuration Example ............................................................................................254
25.5 Firewall Rule Example Applications ..............................................................................................256
Chapter 26
Billing.................................................................................................................................................259
26.1 Overview .......................................................................................................................................259
26.1.1 What You Can Do in this Chapter ........................................................................................259
26.1.2 What You Need to Know ......................................................................................................259
26.2 The General Screen ......................................................................................................................260
26.3 The Billing Profile Screen ..............................................................................................................261
26.3.1 The Account Generator Screen ...........................................................................................263
26.3.2 The Account Redeem Screen .............................................................................................266
26.3.3 The Billing Profile Add/Edit Screen ......................................................................................268
26.4 The Discount Screen .....................................................................................................................269
26.4.1 The Discount Add/Edit Screen ............................................................................................270

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26.5 The Payment Service General Screen ..........................................................................................270
26.5.1 The Payment Service Custom Service Screen ...................................................................272
Chapter 27
Printer Manager ................................................................................................................................275
27.1 Overview .......................................................................................................................................275
27.1.1 What You Can Do in this Chapter ........................................................................................275
27.2 The General Screen ......................................................................................................................275
27.3 The Printout Configuration Screen ................................................................................................277
27.3.1 Reports Overview ................................................................................................................278
27.3.2 Key Combinations ...............................................................................................................278
27.3.3 Daily Account Summary ......................................................................................................279
27.3.4 Monthly Account Summary ..................................................................................................279
27.3.5 Account Report Notes .........................................................................................................280
27.3.6 System Status ......................................................................................................................280
Chapter 28
Free Time...........................................................................................................................................282
28.1 Overview .......................................................................................................................................282
28.1.1 What You Can Do in this Chapter ........................................................................................282
28.2 The Free Time Screen ..................................................................................................................282
Chapter 29
SMS....................................................................................................................................................286
29.1 Overview .......................................................................................................................................286
29.1.1 What You Can Do in this Chapter ........................................................................................286
29.2 The SMS Screen ...........................................................................................................................286
Chapter 30
IPSec VPN..........................................................................................................................................288
30.1 Virtual Private Networks (VPN) Overview .....................................................................................288
30.1.1 What You Can Do in this Chapter ........................................................................................288
30.1.2 What You Need to Know ......................................................................................................289
30.1.3 Before You Begin .................................................................................................................289
30.2 The VPN Connection Screen ........................................................................................................290
30.2.1 The VPN Connection Add/Edit Screen ................................................................................291
30.3 The VPN Gateway Screen ...........................................................................................................297
30.3.1 The VPN Gateway Add/Edit Screen ...................................................................................297
30.4 IPSec VPN Background Information .............................................................................................303
Chapter 31
Bandwidth Management...................................................................................................................315
31.1 Overview .......................................................................................................................................315

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31.1.1 What You Can Do in this Chapter ........................................................................................315
31.1.2 What You Need to Know .....................................................................................................315
31.2 The Bandwidth Management Screen ............................................................................................319
31.2.1 The Bandwidth Management Add/Edit Screen ....................................................................321
Chapter 32
User/Group........................................................................................................................................325
32.1 Overview .......................................................................................................................................325
32.1.1 What You Can Do in this Chapter ........................................................................................325
32.1.2 What You Need To Know .....................................................................................................325
32.2 User Summary Screen ..................................................................................................................327
32.2.1 User Add/Edit Screen ..........................................................................................................328
32.3 User Group Summary Screen .......................................................................................................331
32.3.1 Group Add/Edit Screen ........................................................................................................331
32.4 The User/Group Setting Screen ...................................................................................................332
32.4.1 Default User Settings Edit Screen .......................................................................................335
32.4.2 User Aware Login Example .................................................................................................336
32.5 User /Group Technical Reference .................................................................................................337
Chapter 33
AP Profile...........................................................................................................................................339
33.1 Overview .......................................................................................................................................339
33.1.1 What You Can Do in this Chapter ........................................................................................339
33.1.2 What You Need To Know .....................................................................................................339
33.2 Radio Screen ...............................................................................................................................340
33.2.1 Add/Edit Radio Profile .........................................................................................................342
33.3 SSID Screen ................................................................................................................................345
33.3.1 SSID List ..............................................................................................................................345
33.3.2 Add/Edit SSID Profile ..........................................................................................................347
33.3.3 Security List .........................................................................................................................348
33.3.4 Add/Edit Security Profile ......................................................................................................350
33.3.5 MAC Filter List .....................................................................................................................352
33.3.6 Add/Edit MAC Filter Profile ..................................................................................................353
Chapter 34
Addresses .........................................................................................................................................354
34.1 Overview .......................................................................................................................................354
34.1.1 What You Can Do in this Chapter ........................................................................................354
34.1.2 What You Need To Know .....................................................................................................354
34.2 Address Summary Screen ............................................................................................................354
34.2.1 Address Add/Edit Screen ....................................................................................................355
34.3 Address Group Summary Screen .................................................................................................356
34.3.1 Address Group Add/Edit Screen .........................................................................................357

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Chapter 35
Services.............................................................................................................................................359
35.1 Overview .......................................................................................................................................359
35.1.1 What You Can Do in this Chapter ........................................................................................359
35.1.2 What You Need to Know ......................................................................................................359
35.2 The Service Summary Screen ......................................................................................................360
35.2.1 The Service Add/Edit Screen ..............................................................................................361
35.3 The Service Group Summary Screen ..........................................................................................362
35.3.1 The Service Group Add/Edit Screen ...................................................................................362
Chapter 36
Schedules..........................................................................................................................................364
36.1 Overview .......................................................................................................................................364
36.1.1 What You Can Do in this Chapter ........................................................................................364
36.1.2 What You Need to Know ......................................................................................................364
36.2 The Schedule Summary Screen ...................................................................................................365
36.2.1 The One-Time Schedule Add/Edit Screen ...........................................................................366
36.2.2 The Recurring Schedule Add/Edit Screen ...........................................................................367
Chapter 37
AAA Server........................................................................................................................................368
37.1 Overview .......................................................................................................................................368
37.1.1 RADIUS Server ...................................................................................................................368
37.1.2 What You Can Do in this Chapter ........................................................................................368
37.1.3 What You Need To Know .....................................................................................................368
37.2 RADIUS Server Summary .............................................................................................................369
37.2.1 Adding/Editing a RADIUS Server .......................................................................................369
Chapter 38
Authentication Method.....................................................................................................................372
38.1 Overview .......................................................................................................................................372
38.1.1 What You Can Do in this Chapter ........................................................................................372
38.1.2 Before You Begin .................................................................................................................372
38.2 Authentication Method Objects .....................................................................................................372
38.2.1 Creating an Authentication Method Object ..........................................................................373
Chapter 39
Certificates ........................................................................................................................................375
39.1 Overview .......................................................................................................................................375
39.1.1 What You Can Do in this Chapter ........................................................................................375
39.1.2 What You Need to Know ......................................................................................................375
39.1.3 Verifying a Certificate ...........................................................................................................377
39.2 The My Certificates Screen ...........................................................................................................378

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39.2.1 The My Certificates Add Screen ..........................................................................................379
39.2.2 The My Certificates Edit Screen ..........................................................................................381
39.2.3 The My Certificates Import Screen .....................................................................................384
39.3 The Trusted Certificates Screen ..................................................................................................385
39.3.1 The Trusted Certificates Edit Screen ..................................................................................386
39.3.2 The Trusted Certificates Import Screen ..............................................................................389
Chapter 40
ISP Accounts.....................................................................................................................................391
40.1 Overview .......................................................................................................................................391
40.1.1 What You Can Do in this Chapter ........................................................................................391
40.2 ISP Account Summary ..................................................................................................................391
40.2.1 ISP Account Add/Edit .........................................................................................................392
Chapter 41
System...............................................................................................................................................394
41.1 Overview .......................................................................................................................................394
41.1.1 What You Can Do in this Chapter ........................................................................................394
41.2 Host Name ....................................................................................................................................395
41.3 USB Storage .................................................................................................................................395
41.4 Date and Time ...............................................................................................................................396
41.4.1 Pre-defined NTP Time Servers List .....................................................................................399
41.4.2 Time Server Synchronization ...............................................................................................399
41.5 Console Port Speed ......................................................................................................................400
41.6 DNS Overview ...............................................................................................................................401
41.6.1 DNS Server Address Assignment .......................................................................................401
41.6.2 Configuring the DNS Screen ...............................................................................................401
41.6.3 Address Record ..................................................................................................................403
41.6.4 PTR Record .........................................................................................................................403
41.6.5 Adding/Editing an Address/PTR Record .............................................................................403
41.6.6 Domain Zone Forwarder .....................................................................................................404
41.6.7 Adding/Editing a Domain Zone Forwarder ..........................................................................404
41.6.8 MX Record ..........................................................................................................................405
41.6.9 Adding/Editing a MX Record ...............................................................................................406
41.6.10 Adding/Editing a DNS Service Control Rule ......................................................................406
41.7 WWW Overview ............................................................................................................................407
41.7.1 Service Access Limitations ..................................................................................................407
41.7.2 System Timeout ...................................................................................................................407
41.7.3 HTTPS .................................................................................................................................408
41.7.4 Configuring WWW Service Control .....................................................................................408
41.7.5 Service Control Rules ..........................................................................................................411
41.7.6 Customizing the WWW Login Page ....................................................................................412
41.7.7 HTTPS Example ..................................................................................................................416

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41.8 SSH ............................................................................................................................................423
41.8.1 How SSH Works ..................................................................................................................424
41.8.2 SSH Implementation on the UAG ........................................................................................425
41.8.3 Requirements for Using SSH ...............................................................................................425
41.8.4 Configuring SSH ..................................................................................................................425
41.8.5 Secure Telnet Using SSH Examples ...................................................................................426
41.9 Telnet ............................................................................................................................................428
41.9.1 Configuring Telnet ................................................................................................................428
41.10 FTP ............................................................................................................................................429
41.10.1 Configuring FTP ................................................................................................................429
41.11 SNMP .........................................................................................................................................430
41.11.1 Supported MIBs .................................................................................................................431
41.11.2 SNMP Traps ......................................................................................................................432
41.11.3 Configuring SNMP .............................................................................................................432
41.12 Language ...................................................................................................................................434
Chapter 42
Log and Report .................................................................................................................................435
42.1 Overview .......................................................................................................................................435
42.1.1 What You Can Do In this Chapter ........................................................................................435
42.2 Email Daily Report ........................................................................................................................435
42.3 Log Settings Screens ...................................................................................................................437
42.3.1 Log Settings Summary ........................................................................................................438
42.3.2 Edit System Log Settings ...................................................................................................439
42.3.3 Edit Log on USB Storage Setting .......................................................................................442
42.3.4 Edit Remote Server Log Settings .......................................................................................444
42.3.5 Log Category Settings Screen .............................................................................................446
Chapter 43
File Manager......................................................................................................................................450
43.1 Overview .......................................................................................................................................450
43.1.1 What You Can Do in this Chapter ........................................................................................450
43.1.2 What you Need to Know ......................................................................................................450
43.2 The Configuration File Screen ......................................................................................................452
43.3 The Firmware Package Screen ....................................................................................................456
43.4 The Shell Script Screen ...............................................................................................................458
Chapter 44
Diagnostics .......................................................................................................................................461
44.1 Overview .......................................................................................................................................461
44.1.1 What You Can Do in this Chapter ........................................................................................461
44.2 The Diagnostics Screen ................................................................................................................461
44.2.1 The Diagnostics Files Screen ..............................................................................................462

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44.3 The Packet Capture Screen ..........................................................................................................463
44.3.1 The Packet Capture Files Screen ........................................................................................465
44.4 Core Dump Screen .......................................................................................................................466
44.4.1 Core Dump Files Screen .....................................................................................................467
44.5 The System Log Screen ................................................................................................................467
Chapter 45
Packet Flow Explore.........................................................................................................................469
45.1 Overview .......................................................................................................................................469
45.1.1 What You Can Do in this Chapter ........................................................................................469
45.2 The Routing Status Screen ...........................................................................................................469
45.3 The SNAT Status Screen ..............................................................................................................474
Chapter 46
Reboot ...............................................................................................................................................478
46.1 Overview .......................................................................................................................................478
46.1.1 What You Need To Know .....................................................................................................478
46.2 The Reboot Screen .......................................................................................................................478
Chapter 47
Shutdown...........................................................................................................................................479
47.1 Overview .......................................................................................................................................479
47.1.1 What You Need To Know .....................................................................................................479
47.2 The Shutdown Screen ...................................................................................................................479
Chapter 48
Troubleshooting................................................................................................................................480
48.1 Resetting the UAG ........................................................................................................................487
48.2 Getting More Troubleshooting Help ..............................................................................................488
Appendix A Legal Information..........................................................................................................489
Index ..................................................................................................................................................492

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CHAPTER 1
Introduction
1.1 Overview
The UAG is a comprehensive service gateway. If you have a "statement printer", such as SP350E,
you can connect it directly to the UAG, allowing you to easily print subscriber statements. The UAG
is ideal for offices, coffee shops, libraries, hotels and airport terminals catering to subscribers that
seek Internet access. You should have an Internet account already set up and have been given
usernames, passwords etc. required for Internet access.
You can use web authentication to allow guests to access the network only after they authenticate
with the UAG through a specifically designated login web page. You can also forward the
authenticated client's e-mail messages to a specific SMTP server.
The UAG also provides bandwidth management, NAT, port forwarding, policy routing, DHCP server
and many other powerful features. The UAG’s security features include firewall, VPN and
certificates.
The UAG lets you set up multiple networks for your company. The De-Militarized Zone (DMZ)
increases LAN security by providing separate ports for connecting publicly accessible servers. The
UAG also provides two separate LAN networks. You can set ports to be part of the LAN1, LAN2 or
DMZ. Alternatively, you can deploy the UAG as a transparent firewall in an existing network with
minimal configuration.
1.2 Default Zones, Interfaces, and Ports
The default configurations for zones, interfaces, and ports are as follows. References to interfaces
may be generic rather than the specific name used in your model. For example, this guide may use
“the WAN interface” rather than “P1” or” P2”.

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Figure 1 Zones, Interfaces, and Physical Ethernet Ports
1.3 Management Overview
You can manage the UAG in the following ways.
Web Configurator
The Web Configurator allows easy UAG setup and management using an Internet browser. This
User’s Guide provides information about the Web Configurator.
Figure 2 Managing the UAG: Web Configurator
Physical Ports
Interfaces
Zones LAN1 DMZ
lan1 dmz
LAN2
lan2
WAN
wan1 wan2
P1 P2 P3 P4 P5

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Command-Line Interface (CLI)
The CLI allows you to use text-based commands to configure the UAG. Access it using remote
management (for example, SSH or Telnet) or via the physical or Web Configurator console port.
See the Command Reference Guide for CLI details. The default settings for the console port are:
1.4 Web Configurator
In order to use the Web Configurator, you must:
• Use one of the following web browser versions: Internet Explorer 7.0 and later versions, Mozilla
Firefox 9.0 and later versions, Safari 4.0 and later versions, or Google Chrome 10.0 and later
versions.
• Allow pop-up windows (blocked by default in Windows XP Service Pack 2)
• Enable JavaScripts, Java permissions, and cookies
The recommended screen resolution is 1024 x 768 pixels and higher.
1.4.1 Web Configurator Access
1Make sure your UAG hardware is properly connected. See the Quick Start Guide.
2In your browser go to http://172.16.0.1 or http://172.17.0.1. The Login screen appears.
3Type the user name (default: “admin”) and password (default: “1234”).
Table 1 Console Port Default Settings
SETTING VALUE
Speed 115200 bps
Data Bits 8
Parity None
Stop Bit 1
Flow Control Off