ZyXEL Communications VMG5313-B10A User manual

Quick Start Guide
www.zyxel.com
VMG5313-B10A,
VMG5313-B30A
Wireless N VDSL2 VoIP IAD with USB
Version 5.00
Edition 2, 03/2014
Copyright © 2013 ZyXEL Communications Corporation
User’s Guide
Default Login Details
LAN IP Address http://192.168.1.1
Login admin, user
Password 1234, user
Default URL http://192.168.1.1

VMG5313-B10A/-B30A Series User’s Guide2
IMPORTANT!
READ CAREFULLY BEFORE USE.
KEEP THIS GUIDE FOR FUTURE REFERENCE.
Screenshots and graphics in this book may differ slightly from your product due to differences in
your product firmware or your computer operating system. Every effort has been made to ensure
that the information in this manual is accurate.
Related Documentation
•QuickStartGuide
The Quick Start Guide shows how to connect the VMG and get up and running right away.

Contents Overview
VMG5313-B10A/-B30A Series User’s Guide 3
Contents Overview
User’s Guide .......................................................................................................................................15
Introducing the VMG ...............................................................................................................................17
The Web Configurator .............................................................................................................................23
Quick Start ...............................................................................................................................................31
Tutorials ..................................................................................................................................................33
Technical Reference ..........................................................................................................................59
Network Map and Status Screens ...........................................................................................................61
Broadband ...............................................................................................................................................67
Wireless ..................................................................................................................................................87
Home Networking .................................................................................................................................. 113
Routing ..................................................................................................................................................131
Quality of Service (QoS) .......................................................................................................................139
Network Address Translation (NAT) ......................................................................................................155
Dynamic DNS Setup .............................................................................................................................169
Interface Grouping ................................................................................................................................173
USB Service ..........................................................................................................................................177
Firewall ..................................................................................................................................................181
MAC Filter .............................................................................................................................................189
Parental Control ....................................................................................................................................191
Scheduler Rule ......................................................................................................................................195
Certificates ............................................................................................................................................197
Voice .....................................................................................................................................................201
Log .......................................................................................................................................................225
Traffic Status ........................................................................................................................................229
VoIP Status ...........................................................................................................................................232
xDSL Statistics ......................................................................................................................................235
System ..................................................................................................................................................237
User Account .........................................................................................................................................239
Remote Management ............................................................................................................................241
TR-069 Client ........................................................................................................................................245
SNMP ....................................................................................................................................................247
Time Settings ........................................................................................................................................249
Logs Setting .........................................................................................................................................251
Firmware Upgrade ................................................................................................................................253
Backup/Restore .....................................................................................................................................255
Diagnostic .............................................................................................................................................258
Troubleshooting ....................................................................................................................................263

Contents Overview
VMG5313-B10A/-B30A Series User’s Guide
4
Appendices ......................................................................................................................................271

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide 5
Table of Contents
Contents Overview ..............................................................................................................................3
Table of Contents .................................................................................................................................5
Part I: User’s Guide .........................................................................................15
Chapter 1
Introducing the VMG ..........................................................................................................................17
1.1 Overview ...........................................................................................................................................17
1.2 Ways to Manage the VMG ................................................................................................................17
1.3 Good Habits for Managing the VMG .................................................................................................17
1.4 Applications for the VMG .................................................................................................................19
1.4.1 Internet Access ........................................................................................................................19
1.5 VMG’s USB Support .........................................................................................................................20
1.6 LEDs (Lights) ....................................................................................................................................20
1.7 The RESET Button ............................................................................................................................21
1.8 Wireless Access ................................................................................................................................22
1.8.1 Using the Wi-Fi and WPS Buttons ...........................................................................................22
Chapter 2
The Web Configurator........................................................................................................................23
2.1 Overview ...........................................................................................................................................23
2.1.1 Accessing the Web Configurator .............................................................................................23
2.2 Web Configurator Layout ..................................................................................................................25
2.2.1 Title Bar ...................................................................................................................................25
2.2.2 Main Window ...........................................................................................................................26
2.2.3 Navigation Panel .....................................................................................................................26
Chapter 3
Quick Start...........................................................................................................................................31
3.1 Overview ...........................................................................................................................................31
3.2 Quick Start Setup ..............................................................................................................................31
Chapter 4
Tutorials...............................................................................................................................................33
4.1 Overview ...........................................................................................................................................33
4.2 Setting Up an ADSL PPPoE Connection ..........................................................................................33
4.3 Setting Up Ethernet WAN .................................................................................................................36

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide
6
4.4 Setting Up a Secure Wireless Network .............................................................................................38
4.4.1 Configuring the Wireless Network Settings .............................................................................39
4.4.2 Using WPS ..............................................................................................................................40
4.4.3 Without WPS ...........................................................................................................................44
4.5 Setting Up Multiple Wireless Groups ................................................................................................44
4.6 Configuring Static Route for Routing to Another Network .................................................................48
4.7 Configuring QoS Queue and Class Setup ........................................................................................51
4.8 Access the VMG Using DDNS ..........................................................................................................54
4.8.1 Registering a DDNS Account on www.dyndns.org ..................................................................54
4.8.2 Configuring DDNS on Your VMG .............................................................................................55
4.8.3 Testing the DDNS Setting ........................................................................................................55
4.9 Configuring the MAC Address Filter ..................................................................................................56
4.10 Access Your Shared Files From a Computer ..................................................................................57
Part II: Technical Reference............................................................................59
Chapter 5
Network Map and Status Screens .....................................................................................................61
5.1 Overview ...........................................................................................................................................61
5.2 The Network Map Screen .................................................................................................................61
5.3 The Status Screen .............................................................................................................................62
Chapter 6
Broadband...........................................................................................................................................67
6.1 Overview ...........................................................................................................................................67
6.1.1 What You Can Do in this Chapter ............................................................................................67
6.1.2 What You Need to Know ..........................................................................................................68
6.1.3 Before You Begin .....................................................................................................................70
6.2 The Broadband Screen .....................................................................................................................71
6.2.1 Add/Edit Internet Connection ...................................................................................................72
6.3 The Advanced Screen .......................................................................................................................79
6.4 Ethernet WAN ...................................................................................................................................79
6.5 Technical Reference ..........................................................................................................................80
Chapter 7
Wireless...............................................................................................................................................87
7.1 Overview ...........................................................................................................................................87
7.1.1 What You Can Do in this Chapter ............................................................................................87
7.1.2 What You Need to Know ..........................................................................................................88
7.2 The General Screen .........................................................................................................................88
7.2.1 No Security ..............................................................................................................................90

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide 7
7.2.2 Basic (WEP Encryption) ..........................................................................................................90
7.2.3 More Secure (WPA(2)-PSK) ....................................................................................................92
7.3 The Guest/More AP Screen ..............................................................................................................93
7.3.1 Edit Guest / More AP ..............................................................................................................94
7.4 The WPS Screen ..............................................................................................................................95
7.5 The WMM Screen .............................................................................................................................97
7.6 The Others Screen ............................................................................................................................97
7.7 The Channel Status Screen ..............................................................................................................99
7.8 Technical Reference ..........................................................................................................................99
7.8.1 Wireless Network Overview .....................................................................................................99
7.8.2 Additional Wireless Terms .....................................................................................................101
7.8.3 Wireless Security Overview ...................................................................................................101
7.8.4 Signal Problems ....................................................................................................................103
7.8.5 BSS .......................................................................................................................................104
7.8.6 MBSSID .................................................................................................................................104
7.8.7 Preamble Type ......................................................................................................................105
7.8.8 WiFi Protected Setup (WPS) .................................................................................................105
Chapter 8
Home Networking .............................................................................................................................113
8.1 Overview ......................................................................................................................................... 113
8.1.1 What You Can Do in this Chapter ..........................................................................................113
8.1.2 What You Need To Know ....................................................................................................... 114
8.1.3 Before You Begin ................................................................................................................... 115
8.2 The LAN Setup Screen ................................................................................................................... 115
8.3 The Static DHCP Screen ................................................................................................................. 118
8.4 The UPnP Screen ...........................................................................................................................120
8.5 Installing UPnP in Windows Example .............................................................................................120
8.6 Using UPnP in Windows XP Example ............................................................................................123
8.7 The STB Vendor ID Screen .............................................................................................................127
8.8 Technical Reference ........................................................................................................................128
8.8.1 LANs, WANs and the VMG ....................................................................................................128
8.8.2 DHCP Setup ..........................................................................................................................129
8.8.3 DNS Server Addresses .........................................................................................................129
8.8.4 LAN TCP/IP ...........................................................................................................................129
Chapter 9
Routing ..............................................................................................................................................131
9.1 Overview ........................................................................................................................................131
9.2 The Routing Screen ........................................................................................................................131
9.2.1 Add/Edit Static Route .............................................................................................................132
9.3 The DNS Route Screen ..................................................................................................................133
9.3.1 The DNS Route Add Screen .................................................................................................134

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide
8
9.4 The Policy Route Screen ................................................................................................................134
9.4.1 Add/Edit Policy Route ............................................................................................................135
9.5 RIP ..............................................................................................................................................136
9.5.1 The RIP Screen .....................................................................................................................136
Chapter 10
Quality of Service (QoS)...................................................................................................................139
10.1 Overview ......................................................................................................................................139
10.1.1 What You Can Do in this Chapter ........................................................................................139
10.2 What You Need to Know ...............................................................................................................139
10.3 The Quality of Service General Screen ........................................................................................141
10.4 The Queue Screen ........................................................................................................................142
10.4.1 Adding a QoS Queue .........................................................................................................143
10.5 The Classification Screen .............................................................................................................143
10.5.1 Add/Edit QoS Class ............................................................................................................145
10.6 The QOS Shaper Screen ..............................................................................................................148
10.6.1 Add New Shaper .................................................................................................................148
10.7 Technical Reference ......................................................................................................................149
Chapter 11
Network Address Translation (NAT)................................................................................................155
11.1 Overview .......................................................................................................................................155
11.1.1 What You Can Do in this Chapter ........................................................................................155
11.1.2 What You Need To Know .....................................................................................................155
11.2 The Port Forwarding Screen ........................................................................................................156
11.2.1 Add/Edit Port Forwarding ....................................................................................................158
11.3 The Port Triggering Screen ...........................................................................................................159
11.3.1 Add/Edit Port Triggering Rule .............................................................................................160
11.4 The DMZ Screen ...........................................................................................................................161
11.5 The ALG Screen ............................................................................................................................162
11.6 The Sessions Screen ....................................................................................................................162
11.7 Technical Reference ......................................................................................................................163
11.7.1 NAT Definitions ....................................................................................................................163
11.7.2 What NAT Does ...................................................................................................................164
11.7.3 How NAT Works ...................................................................................................................165
11.7.4 NAT Application ...................................................................................................................166
Chapter 12
Dynamic DNS Setup .........................................................................................................................169
12.1 Overview .......................................................................................................................................169
12.1.1 What You Can Do in this Chapter ........................................................................................169
12.1.2 What You Need To Know .....................................................................................................170
12.2 The Dynamic DNS Screen ............................................................................................................170

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide 9
Chapter 13
Interface Grouping............................................................................................................................173
13.1 Overview .......................................................................................................................................173
13.1.1 What You Can Do in this Chapter ........................................................................................173
13.2 The Interface Grouping Screen .....................................................................................................173
13.2.1 Interface Group Configuration .............................................................................................174
13.2.2 Interface Grouping Criteria .................................................................................................176
Chapter 14
USB Service ......................................................................................................................................177
14.1 Overview .......................................................................................................................................177
14.1.1 What You Can Do in this Chapter ........................................................................................177
14.1.2 What You Need To Know .....................................................................................................177
14.1.3 Before You Begin .................................................................................................................178
14.2 The File Sharing Screen ...............................................................................................................179
Chapter 15
Firewall ..............................................................................................................................................181
15.1 Overview .......................................................................................................................................181
15.1.1 What You Can Do in this Chapter ........................................................................................181
15.1.2 What You Need to Know ......................................................................................................182
15.2 The Firewall Screen ......................................................................................................................183
15.3 The Protocol Screen ....................................................................................................................183
15.3.1 Add/Edit new protocol entry .................................................................................................184
15.4 The Access Control Screen ..........................................................................................................185
15.4.1 Add/Edit an ACL Rule ........................................................................................................186
15.5 The DoS Screen ............................................................................................................................187
Chapter 16
MAC Filter..........................................................................................................................................189
16.1 Overview ......................................................................................................................................189
16.2 The MAC Filter Screen ..................................................................................................................189
Chapter 17
Parental Control................................................................................................................................191
17.1 Overview .......................................................................................................................................191
17.2 The Parental Control Screen .........................................................................................................191
17.2.1 Add/Edit a Parental Control Rule .........................................................................................192
Chapter 18
Scheduler Rule..................................................................................................................................195
18.1 Overview .......................................................................................................................................195
18.2 The Scheduler Rule Screen ..........................................................................................................195

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide
10
18.2.1 Add/Edit a Schedule ............................................................................................................196
Chapter 19
Certificates ........................................................................................................................................197
19.1 Overview .......................................................................................................................................197
19.1.1 What You Can Do in this Chapter ........................................................................................197
19.2 What You Need to Know ...............................................................................................................197
19.3 The Local Certificates Screen .......................................................................................................197
19.3.1 Create Certificate Request .................................................................................................198
19.3.2 Load Signed Certificate ......................................................................................................199
Chapter 20
Voice ..................................................................................................................................................201
20.1 Overview .......................................................................................................................................201
20.1.1 What You Can Do in this Chapter ........................................................................................201
20.1.2 What You Need to Know About VoIP ...................................................................................201
20.2 Before You Begin ..........................................................................................................................202
20.3 The SIP Account Screen ..............................................................................................................202
20.3.1 The SIP Account Add/Edit Screen ......................................................................................203
20.4 The SIP Service Provider Screen ................................................................................................206
20.4.1 The SIP Service Provider Add/Edit Screen ........................................................................207
20.5 The Phone Device Screen ...........................................................................................................210
20.5.1 VoIP>Phone>Phone Device (newly added) ........................................................................210
20.6 The Call Rule Screen ....................................................................................................................210
20.7 Technical Reference ...................................................................................................................... 211
20.7.1 Quality of Service (QoS) ......................................................................................................219
20.7.2 Phone Services Overview ...................................................................................................219
Chapter 21
Log ....................................................................................................................................................225
21.1 Overview .......................................................................................................................................225
21.1.1 What You Can Do in this Chapter ........................................................................................225
21.1.2 What You Need To Know .....................................................................................................225
21.2 The System Log Screen ................................................................................................................226
21.3 The Voice Log Screen ...................................................................................................................226
Chapter 22
Traffic Status ....................................................................................................................................229
22.1 Overview .......................................................................................................................................229
22.1.1 What You Can Do in this Chapter ........................................................................................229
22.2 The WAN Status Screen ...............................................................................................................229
22.3 The LAN Status Screen .................................................................................................................230

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide 11
Chapter 23
VoIP Status .......................................................................................................................................232
23.1 The VoIP Status Screen ................................................................................................................232
Chapter 24
xDSL Statistics..................................................................................................................................235
24.1 The xDSL Statistics Screen ...........................................................................................................235
Chapter 25
System...............................................................................................................................................237
25.1 Overview .......................................................................................................................................237
25.2 The System Screen .......................................................................................................................237
Chapter 26
User Account ....................................................................................................................................239
26.1 Overview ......................................................................................................................................239
26.2 The User Account Screen .............................................................................................................239
Chapter 27
Remote Management........................................................................................................................241
27.1 Overview .......................................................................................................................................241
27.2 The Remote MGMT Screen ..........................................................................................................241
27.3 The Trust Domain Screen .............................................................................................................242
27.4 The Add Trust Domain Screen ......................................................................................................242
Chapter 28
TR-069 Client.....................................................................................................................................245
28.1 Overview .......................................................................................................................................245
28.2 The TR-069 Client Screen ............................................................................................................245
Chapter 29
SNMP .................................................................................................................................................247
29.1 Overview .......................................................................................................................................247
29.2 The SNMP Screen ........................................................................................................................247
Chapter 30
Time Settings ....................................................................................................................................249
30.1 Overview .......................................................................................................................................249
30.2 The Time Screen ..........................................................................................................................249
Chapter 31
Logs Setting .....................................................................................................................................251
31.1 Overview ......................................................................................................................................251

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide
12
31.2 The Log Settings Screen ...............................................................................................................251
31.2.1 Example E-mail Log ............................................................................................................251
Chapter 32
Firmware Upgrade ............................................................................................................................253
32.1 Overview .......................................................................................................................................253
32.2 The Firmware Screen ....................................................................................................................253
Chapter 33
Backup/Restore ................................................................................................................................255
33.1 Overview .......................................................................................................................................255
33.2 The Backup/Restore Screen .........................................................................................................255
33.3 The Reboot Screen .......................................................................................................................257
Chapter 34
Diagnostic .........................................................................................................................................258
34.1 Overview .......................................................................................................................................258
34.1.1 What You Can Do in this Chapter ........................................................................................258
34.2 What You Need to Know ...............................................................................................................258
34.3 Ping & TraceRoute & NsLookup ...................................................................................................259
34.4 802.1ag .........................................................................................................................................259
34.5 OAM Ping ......................................................................................................................................260
Chapter 35
Troubleshooting................................................................................................................................263
35.1 Power, Hardware Connections, and LEDs ....................................................................................263
35.2 VMG Access and Login .................................................................................................................264
35.3 Internet Access .............................................................................................................................266
35.4 Wireless Internet Access ...............................................................................................................267
35.5 USB Device Connection ................................................................................................................268
35.6 UPnP .............................................................................................................................................268
Part III: Appendices.......................................................................................271
Appendix A Customer Support ........................................................................................................274
Appendix B Setting up Your Computer’s IP Address.......................................................................281
Appendix C IP Addresses and Subnetting.......................................................................................303
Appendix D Pop-up Windows, JavaScripts and Java Permissions ................................................. 311
Appendix E Wireless LANs..............................................................................................................321

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide 13
Appendix F IPv6 ..............................................................................................................................335
Appendix G Services .......................................................................................................................343
Appendix H Legal Information .........................................................................................................347
Index ..................................................................................................................................................351

Table of Contents
VMG5313-B10A/-B30A Series User’s Guide
14

15
PART I
User’s Guide

16

VMG5313-B10A/-B30A Series User’s Guide 17
CHAPTER 1
Introducing the VMG
1.1 Overview
In this guide we refer to all models in the series as the VMG. The exact model name is
used for explicit references.
The VMG is a combo WAN (DSL and Ethernet) gateway with VoIP capabilities and high speed LAN
and WAN access for business users. It is equipped with four LAN ports, of which port number four
can be converted into a WAN port, two phone ports that can be connected to make VoIP calls and
one USB 2.0 port for file sharing. It is backward compatible with ADSL, ADSL2 and ADSL2+ in case
VDSL is not available. The VMG is also a wireless access point and is compatible with IEEE 802.11b/
g/n wireless standard.
• The VMG5313-B10A works over the analog telephone system, POTS (Plain Old Telephone
Service).
• The VMG5313-B30A works over ISDN (Integrated Services Digital Network) or T-ISDN (UR-2).
Only use firmware for your VMG’s specific model. Refer to the label on
the bottom of your VMG.
1.2 Ways to Manage the VMG
Use any of the following methods to manage the VMG.
• Web Configurator. This is recommended for everyday management of the VMG using a
(supported) web browser.
• TR-069. This is an auto-configuration server used to remotely configure your device.
1.3 Good Habits for Managing the VMG
Do the following things regularly to make the VMG more secure and to manage the VMG more
effectively.
• Change the password. Use a password that’s not easy to guess and that consists of different
types of characters, such as numbers and letters.
• Write down the password and put it in a safe place.

Chapter 1 Introducing the VMG
VMG5313-B10A/-B30A Series User’s Guide
18
• Back up the configuration (and make sure you know how to restore it). Restoring an earlier
working configuration may be useful if the device becomes unstable or even crashes. If you
forget your password, you will have to reset the VMG to its factory default settings. If you backed
up an earlier configuration file, you would not have to totally re-configure the VMG. You could
simply restore your last configuration.

Chapter 1 Introducing the VMG
VMG5313-B10A/-B30A Series User’s Guide 19
1.4 Applications for the VMG
Here are some example uses for which the VMG is well suited.
1.4.1 Internet Access
Your VMG provides shared Internet access by connecting the DSL port to the DSL or MODEM jack
on a splitter or your telephone jack. You can have multiple WAN services over one ADSL, VDSL or
Ethernet connection at the same time. However, the VMG cannot work in ADSL and VDSL mode
simultaneously. The ADSL and VDSL lines share the same WAN (layer-2) interfaces that you
configure in the VMG. Refer to Section 6.2 on page 71 for the Network Setting > Broadband
screen. Computers can connect to the VMG’s LAN ports (or wirelessly).
Figure 1 VMG’s Internet Access Application
ADSL / VDSL
WLAN
PPPoE
IPoA
Bridging
WAN
ADSL
IPoE
WAN
LAN
LAN
WLAN
A
A
PPPoA
IPoE
PPPoE
Bridging
Ethernet
WAN
LAN
WLAN
A
IPoE
PPPoE
Bridging

Chapter 1 Introducing the VMG
VMG5313-B10A/-B30A Series User’s Guide
20
You can also configure IP filtering on the VMG for secure Internet access. Click Security > MAC
Filter to set the IP Filtering. When the IP filter is on, all incoming traffic from the Internet to your
network is blocked by default unless it is initiated from your network. This means that probes from
the outside to your network are not allowed, but you can safely browse the Internet and download
files.
1.5 VMG’s USB Support
The USB port of the VMG is used for file-sharing.
File Sharing
Use the built-in USB 2.0 port to share files on a USB memory stick or a USB hard drive (B). You can
connect one USB hard drive to the VMG at a time. Use FTP to access the files on the USB device.
Figure 2 USB File Sharing Application
1.6 LEDs (Lights)
The following graphic displays the labels of the LEDs.
None of the LEDs are on if the VMG is not receiving power.
B
A
PWR/
SYS DSL INTERNET LAN1 LAN2 LAN3 LAN4 Wi-Fi PHONE1 PHONE2 USB
Table 1 LED Descriptions
LED COLOR STATUS DESCRIPTION
PWR/SYS Green On The VMG is receiving power and ready for use.
Blinking The VMG is self-testing.