ZyXEL Communications ZyWALL USG 2000 User manual

www.zyxel.com
www.zyxel.com
ZyWALL USG 2000
Unified Security Gateway
Copyright © 2009
ZyXEL Communications Corporation
Firmware Version 2.12
Edition 1, 6/2009
Default Login Details
LAN Port P1
IP Address https://192.168.1.1
User Name admin
Password 1234

About This User's Guide
ZyWALL USG 2000 User’s Guide 3
About This User's Guide
Intended Audience
This manual is intended for people who want to want to configure the ZyWALL
using the web configurator.
How To Use This Guide
•ReadChapter 1 on page 31 chapter for an overview of features available on the
ZyWALL.
•ReadChapter 3 on page 47 for web browser requirements and an introduction
to the main components, icons and menus in the ZyWALL web configurator.
•ReadChapter 4 on page 59 if you’re using the wizards for first time setup and
you want more detailed information than what the real time online help
provides.
• It is highly recommended you read Chapter 5 on page 85 for detailed
information on essential terms used in the ZyWALL, what prerequisites are
needed to configure a feature and how to use that feature.
• It is highly recommended you read Chapter 6 on page 103 for ZyWALL
application examples.
• Subsequent chapters are arranged by menu item as defined in the web
configurator. Read each chapter carefully for detailed information on that menu
item.
• To find specific information in this guide, use the Contents Overview, the
Table of Contents, the Index, or search the PDF file. E-mail
[e-mail] if you cannot find the information you require.
Related Documentation
•QuickStartGuide
The Quick Start Guide is designed to show you how to make the ZyWALL
hardware connections, rack mounting and access the web configurator wizards.
(See the wizard real time help for information on configuring each screen.) It
contains a connection diagram, default settings, handy checklists and
information on setting up your network and configuring for Internet access.
•CLIReferenceGuide
The CLI Reference Guide explains how to use the Command-Line Interface (CLI)
to configure the ZyWALL.
Note: It is recommended you use the web configurator to configure the ZyWALL.

About This User's Guide
ZyWALL USG 2000 User’s Guide
4
• Web Configurator Online Help
Click the help icon in any screen for help in configuring that screen and
supplementary information.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com for additional support documentation and
product certifications.
User Guide Feedback
Help us help you. Send all User Guide-related comments, questions or suggestions
for improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: [email protected]om.tw
Need More Help?
More help is available at www.zyxel.com.
• Download Library
Search for the latest product updates and documentation from this link. Read
the Tech Doc Overview to find out how to efficiently use the User Guide, Quick
Start Guide and Command Line Interface Reference Guide in order to better
understand how to use your product.
• Knowledge Base
If you have a specific question about your product, the answer may be here.
This is a collection of answers to previously asked questions about ZyXEL
products.

About This User's Guide
ZyWALL USG 2000 User’s Guide 5
•Forum
This contains discussions on ZyXEL products. Learn from others who use ZyXEL
products and share your experiences as well.
Customer Support
Should problems arise that cannot be solved by the methods listed above, you
should contact your vendor. If you cannot contact your vendor, then contact a
ZyXEL office for the region in which you bought the device.
See http://www.zyxel.com/web/contact_us.php for contact information. Please
have the following information ready when you contact an office.
• Product model and serial number.
•WarrantyInformation.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Disclaimer
Graphics in this book may differ slightly from the product due to differences in
operating systems, operating system versions, or if you installed updated
firmware/software for your device. Every effort has been made to ensure that the
information in this manual is accurate.

Document Conventions
ZyWALL USG 2000 User’s Guide
6
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your
device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The ZyWALL may be referred to as the “ZyWALL”, the “device”, the “system” or
the “product” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.

Document Conventions
ZyWALL USG 2000 User’s Guide 7
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The ZyWALL icon
is not an exact representation of your device.
ZyWALL Computer Notebook computer
Server Firewall Telephone
Switch Router

Safety Warnings
ZyWALL USG 2000 User’s Guide
8
Safety Warnings
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Caution: This unit has more than one power supply cord. Disconnect two power supply
cords before servicing to avoid electric shock. (has multiple power cords, e.g., chassis-
based Ethernet switch. Make sure you specify the correct number of power cords in both
the English and the French that follows)
• Attention: Cet appareil comporte plus d'un cordon d'alimentation. Afin de prévenir les
chocs électriques, debrancher les deux cordons d'alimentation avant de faire le
dépannage.
• Use ONLY an appropriate power adaptor or cord for your device. Connect it to the right
supply voltage (for example, 110V AC in North America or 230V AC in Europe).
• Do NOT remove the plug and connect it to a power outlet by itself; always attach the
plug to the power adaptor first before connecting it to a power outlet.
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the device and the power
source.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order
a new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• CAUTION: RISK OF EXPLOSION IF BATTERY (on the motherboard) IS REPLACED BY AN
INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Dispose them at the applicable collection point for the recycling of electrical and
electronic equipment. For detailed information about recycling of this product, please
contact your local city office, your household waste disposal service or the store where
you purchased the product.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.

Contents Overview
ZyWALL USG 2000 User’s Guide 9
Contents Overview
Getting Started .......................................................................................................................29
Introducing the ZyWALL ............................................................................................................ 31
Features and Applications ......................................................................................................... 39
Web Configurator ....................................................................................................................... 47
Wizard Setup ............................................................................................................................. 59
Configuration Basics .................................................................................................................. 85
Tutorials ................................................................................................................................... 103
Status ....................................................................................................................................... 137
Registration ............................................................................................................................. 153
Signature Update ..................................................................................................................... 159
Network .................................................................................................................................167
Interfaces ................................................................................................................................. 169
Trunks ...................................................................................................................................... 225
Policy and Static Routes .......................................................................................................... 235
Routing Protocols .................................................................................................................... 249
Zones ....................................................................................................................................... 261
DDNS ...................................................................................................................................... 265
Virtual Servers ......................................................................................................................... 273
HTTP Redirect ........................................................................................................................289
ALG ......................................................................................................................................... 293
IP/MAC Binding ...................................................................................................................... 301
Firewall ..................................................................................................................................307
Firewall .................................................................................................................................... 309
VPN ........................................................................................................................................327
IPSec VPN ...............................................................................................................................329
SSL VPN .................................................................................................................................371
SSL User Screens ................................................................................................................... 383
SSL User Application Screens ................................................................................................ 393
SSL User File Sharing ............................................................................................................. 395
ZyWALL SecuExtender ........................................................................................................... 403
L2TP VPN ................................................................................................................................ 407
L2TP VPN Example ................................................................................................................. 413

Contents Overview
ZyWALL USG 2000 User’s Guide
10
Application Patrol ................................................................................................................441
Application Patrol ..................................................................................................................... 443
Anti-X ....................................................................................................................................469
Anti-Virus .................................................................................................................................471
IDP .......................................................................................................................................... 487
ADP ........................................................................................................................................ 521
Content Filtering .....................................................................................................................541
Content Filter Reports ............................................................................................................. 567
Anti-Spam ................................................................................................................................ 575
Device HA .............................................................................................................................593
Device HA .............................................................................................................................. 595
Objects ..................................................................................................................................613
User/Group .............................................................................................................................. 615
Addresses ............................................................................................................................... 631
Services ................................................................................................................................... 637
Schedules ................................................................................................................................ 643
AAA Server .............................................................................................................................649
Authentication Method ............................................................................................................. 661
Certificates ............................................................................................................................... 665
ISP Accounts ........................................................................................................................... 687
SSL Application ....................................................................................................................... 691
System ..................................................................................................................................699
System ................................................................................................................................... 701
Maintenance, Troubleshooting, & Specifications .............................................................749
File Manager ........................................................................................................................... 751
Logs ........................................................................................................................................763
Reports ...................................................................................................................................777
Diagnostics .............................................................................................................................795
Reboot ..................................................................................................................................... 797
Troubleshooting .......................................................................................................................799
Product Specifications ............................................................................................................. 805
Appendices and Index .........................................................................................................813