ZyXEL Communications NSA-2401 User manual

www.zyxel.com
QUICK START GUIDE
NSA-2401
Network Storage
Appliance
Firmware v1.00
Edition 1, 08/2008
DEFAULT LOGIN DETAILS
LAN1 IP Address: http://192.168.1.3
LAN1 IP Address: http://192.168.100.3
Username: admin
Password: 1234
CONTENTS
ENGLISH 3
DEUTSCH 21
FRANÇAIS 39
ITALIANO 57
SVENSKA 75
繁體中文 93
Copyright 2008 ZyXEL Communications Corporation
C

2
Front and Rear Panels
HDD ALARM
LED
POWER LED
POWER
COPY LED
SYS LED
LAN1 LED
LAN2 LED
COPY LED
USB2
USB1
RESET
HDD POWER
LED
LAN1
LAN2
POWER

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Overview
The NSA-2401 (the NSA) is a network storage device for file sharing, data
backup and data protection in small (home) offices and/or medium-sized
offices. The NSA has two Gigabit LAN ports for connecting to one or two
networks.
This guide shows you how to:
• Install hard drives
• Make NSA Connections
• Access the NSA using NDU (NSA Discovery Utility) or your web browser
• Set up the NSA using the wizard
• Map the NSA to a network drive from any computer
See the User’s Guide for more details and specifications on the NSA.
LAN1
LAN2
USB1
USB2
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Requirements
You need the following before you start:
• NSA
• Included CD containing the NDU (NSA Discovery Utility) and Genie
Backup Manager
• Power cord and power supply (external)
• 8-wire Ethernet cable for Gigabit Ethernet
• Up to four SATA-1 or 2 (Serial Advanced Technology Attachment)
compatible hard disks
• Screwdriver to install the hard disks in the disk trays
• USB cable (optional: you only need this if you want to expand storage
capacity by connecting compatible USB 2.0 drives)
• Computer with Network Interface Card (NIC) and TCP/IP installed
• Network access device such as a switch or hub

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Install Hard Drives
For optimal performance and RAID storage capacity, use hard drives of the
same speed and capacity.
Back up any data you want to keep to another location before installing
the hard drives. You will have to format these hard drives so all data
stored on them will be lost.
1. Pull the tab on the left of the front door of the NSA to open it.
2. Pull out the latch and grip the sides of the tray to remove disk tray 1. Be
careful not to break the latch. Disk bay 1 is labelled on your NSA (the top-
left bay).

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3. Place the disk tray on a flat surface with the panel facing up. Place a hard
disk with the screw holes facing up on the same surface and slide it into
the disk tray. Secure it with the screws as shown.
4. Push the top of the tray back into NSA disk bay 1 until it snaps into place
and push the latch up as shown.
5. Repeat steps 1 to 3 for other hard drives that you may have.

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Make the NSA Connections
1. The Ethernet ports are on the rear. Use Ethernet cables to connect each
Ethernet port to a hub, switch, or router on your network. You can connect
them to the same subnet or different subnets. Use an 8-wire Ethernet
cable for Gigabit connections.
2. Connect one end of the power cord to the power socket on the rear of the
NSA and the other end to the external power supply. Connect the external
power supply to a power outlet.

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3. Turn on the power by pressing in the power button on the front of the NSA.
Look at the front panel lights.
• The PWR light turns steady green.
• The SYS light turns steady green after the NSA has booted successfully
(it takes about 50 seconds).
• The LAN1 and LAN2 lights turn on if the NSA Ethernet ports are
properly connected to your network. The LAN lights blink while
transmitting or receiving traffic.

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Access the NSA
You can access the NSA in one of two ways: using the NDU (NSA Discovery
Utility) or directly entering the NSA IP address into your web browser.
Use the NDU to Discover the NSA IP Address
Use the NDU (NSA Discovery Utility) on a Windows computer if your network
has a DHCP server that will assign the NSA an IP address and/or if you have
many NSAs in your network.
The Genie Backup program uses the same network port as the NDU to
discover the NSA. To avoid a port conflict, do not run the Genie Backup
at the same time as the NDU.
1. Insert the included CD into your CD-ROM drive. The next screen should
automatically display (autorun). Click the Setup icon.
2. The NDU installation wizard begins. Follow the installer instructions. Click
Finish to complete the installation.

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3. In Windows XP, click Start > All Programs, ZyXEL > NSA Discovery
Utility > ZyXEL NSA Discovery Utility to run the NDU. For other
Windows operating systems, procedures should be similar. If your
computer has more than one network card, then you will first be prompted
to select a network interface card.
4. The NDU main screen appears listing all hostnames, IP addresses and
status of all NSAs in your network. Click the icon under Admin to see the
main web configurator screen as shown in section . (If you want to change
the NSA IP address, click the icon under Config. If you want to map the
NSA to a Windows network drive, click the icon under Map (see section ).
To refresh the screen, click Discover.)

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Direct Access Via Web Browser
If the NSA cannot get an IP address from a DHCP server, then the NSA’s
LAN1 uses default IP address 192.168.1.3 and LAN2 uses 192.168.100.3.
Before directly entering the NSA IP address into your web browser, you must
make sure that your computer and the NSA are in the same subnet. This
section shows you how to set your Windows NT/2000/XP computer to have
an IP address in the same subnet as the NSA. Refer to your User’s Guide for
detailed IP address configuration for other operating systems.
1. In Windows XP, click Start > Control Panel. In Windows 2000/NT, click
Start > Settings > Control Panel.
2. In Windows XP, click Network Connections. In Windows 2000/NT, click
Network and Dial-up Connections.
3. Right-click Local Area Connection and then click Properties.
4. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and
click Properties.

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5. The Internet Protocol TCP/IP Properties screen opens (the General tab
in Windows XP).
6. Select Use the following IP address and enter an IP address from
192.168.1.1 to 192.168.1.254 excluding 192.168.1.3 (the NSA) and any
other IP addresses in this range already being used by a device on your
network.
7. Click OK to close the Internet Protocol (TCP/IP) Properties window.
8. Close the Local Area Connection Properties window and then the
Network Connections screen.

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9. Launch your web browser and enter “192.168.1.3” as the web site
address.

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NSA Wizard Setup
1. Access the NSA using the NDU or web configurator directly.
2. When you first access the NSA web configurator, you may see this screen
telling you that this is a secure connection using HTTPS. Click OK to
continue.
3. The web browser client uses certificates to authenticate the NSA. The
default NSA certificate will most likely show a name and certification
authority mis-match; however encryption is still performed. Click Yes to
proceed.

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4. When you access the NSA web configurator, the login screen appears.
The default user name and password are ‘admin’ and ‘1234’ respectively.
Click Login.
5. The My NSA screen displays. Click Administration.
Setup Wizard
The first time you access the administration screens, the setup wizard opens.
Each time you click Next in the wizard, your settings are saved to the NSA.
Click Back to return to a previous screen in the wizard.
See the online help for more information on the wizard screens.

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You may access the wizard again by clicking on the icon in the top-right of the
screen as shown. Access any of the menus in the navigation panel on the left
for more advanced configuration.
See your User’s Guide for more information on these advanced
screens.
Although the hard drives are hot-swappable, it is recommended that you use
the web configurator to shut down a hard drive before removing it. If you are
not using RAID, notify the users before you remove a drive.

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Map the NSA to Your Computer
Network Drive
Mapping a share (a folder where you store data) on the NSA to a Windows
network drive makes it easy for Windows users to transfer files to and from
the NSA (using CIFS). Click the MAP icon in the NDU (see section ) to
display the NSA’s shares in Windows Explorer. Enter the name of the share
you want to map.
Click Tools > Map Network Drive. Select the network drive that you want to
map NSA to from the Drive list box and browse to the share on the NSA. You
must use the user name and password from an account that has access to
the share. You can then simply drag files from/to your local computer’s drives
to or from this network folder.

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Alternatively (from another computer that does not have NDU installed for
example), open Windows Explorer and type two back slashes followed by the
NSA system name or IP address.

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Troubleshooting
PROBLEM CORRECTIVE ACTION
None of the LEDs turn
on when you connect
the power.
Make sure that the NSA is turned on.
Check that there are no loose cable connections, that there are
no faulty cables and that Ethernet cable connections do not
exceed 100m.
Make sure that you have the power cord connected to an active
power source.
If the LEDs still do not turn on, you may have a hardware
problem. In this case, you should contact your local vendor.
Cannot access the NSA
from my computer.
Check the Ethernet cable connection from your network to the
NSA.
If the NSA’s IP address has changed, then enter the new one as
the website address.
Make sure your computer’s IP address is in the same subnet as
the NSA’s IP address (see section Direct Access Via Web
Browser).
Ping the NSA from your computer. Make sure your computer’s
Ethernet adapter is installed and functioning properly. In a
(Windows) computer, click Start, (All) Programs, Accessories
and then Command Prompt. In the Command Prompt window,
type “ping” followed by the NSA’s IP address (192.168.1.3 is the
default) and then press [ENTER].
Use Internet Explorer 6.0 (and later) or Firefox 1.07 (and later)
with JavaScript enabled.
Make sure you enter the user name and password correctly
(these fields are case sensitive).
The NSA cannot send e-
mails.
Check the NSA’s logs.
In the NSA’s logs report configuration, check the e-mail server
and authentication settings.
Check the network connection to the e-mail server.
Check that the DNS server the NSA is using can resolve the e-
mail server’s address. If the e-mail server uses a private IP
address, the NSA needs to use a private DNS server. If the e-mail
server uses a public IP address, the NSA needs to use a public
DNS server.

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Refer to the User’s Guide for further troubleshooting instructions.
I cannot turn off the
NSA.
Press the power button in and hold it until you hear a beep. Then
release the button. The SYS light blinks red until the NSA is shut
down.
If the above shut-down procedure does not work (which may
happen if the NSA has crashed), hold the power button in a few
more seconds until you hear a second beep. The NSA turns off
immediately.
PROBLEM CORRECTIVE ACTION