ZyXEL Communications P-2900-4HB User manual

www.zyxel.com
www.zyxel.com
P-2900-4HB
Cable Router
Copyright © 2009
ZyXEL Communications Corporation
Firmware Version 3.40
Edition 1, 3/2009
Default Login Details
IP Address 192.168.1.1
Password 1234

About This User's Guide
P-2900-4HB User’s Guide 3
About This User's Guide
Intended Audience
This manual is intended for people who want to configure the ZyXEL Device using
the web configurator. You should have at least a basic knowledge of TCP/IP
networking concepts and topology.
Related Documentation
•QuickStartGuide
The Quick Start Guide is designed to help you get up and running right away. It
contains information on setting up your network and configuring for Internet
access.
• Support Disc
Refer to the included CD for support documents.
• ZyXEL Web Site
Please refer to www.zyxel.com for additional support documentation and
product certifications.
User Guide Feedback
Help us help you. Send all User Guide-related comments, questions or suggestions
for improvement to the following address, or use e-mail instead. Thank you!
The Technical Writing Team,
ZyXEL Communications Corp.,
6 Innovation Road II,
Science-Based Industrial Park,
Hsinchu, 300, Taiwan.
E-mail: [email protected]om.tw
Customer Support
In the event of problems that cannot be solved by using this manual, you should
contact your vendor. If you cannot contact your vendor, then contact a ZyXEL
office for the region in which you bought the device. See http://www.zyxel.com/
web/contact_us.php for contact information. Please have the following information
ready when you contact an office.
• Product model and serial number.
•WarrantyInformation.

About This User's Guide
P-2900-4HB User’s Guide
4
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.

Document Conventions
P-2900-4HB User’s Guide 5
Document Conventions
Warnings and Notes
These are how warnings and notes are shown in this User’s Guide.
Warnings tell you about things that could harm you or your device.
Note: Notes tell you other important information (for example, other things you may
need to configure or helpful tips) or recommendations.
Syntax Conventions
• The P-2900-4HB may be referred to as the “ZyXEL Device”, the “device” or the
“system” in this User’s Guide.
• Product labels, screen names, field labels and field choices are all in bold font.
• A key stroke is denoted by square brackets and uppercase text, for example,
[ENTER] means the “enter” or “return” key on your keyboard.
• “Enter” means for you to type one or more characters and then press the
[ENTER] key. “Select” or “choose” means for you to use one of the predefined
choices.
• A right angle bracket ( > ) within a screen name denotes a mouse click. For
example, Maintenance > Log > Log Setting means you first click
Maintenance in the navigation panel, then the Log sub menu and finally the
Log Setting tab to get to that screen.
• Units of measurement may denote the “metric” value or the “scientific” value.
For example, “k” for kilo may denote “1000” or “1024”, “M” for mega may
denote “1000000” or “1048576” and so on.
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other
words”.

Document Conventions
P-2900-4HB User’s Guide
6
Icons Used in Figures
Figures in this User’s Guide may use the following generic icons. The ZyXEL Device
icon is not an exact representation of your device.
ZyXEL Device Computer Notebook computer
Server Telephone Switch
Router Internet

Safety Warnings
P-2900-4HB User’s Guide 7
Safety Warnings
• Use only No. 26 AWG (American Wire Gauge) or larger telecommunication line cord.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a remote risk
of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel should
service or disassemble this device. Please contact your vendor for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble over them.
• Always disconnect all cables from this device before servicing or disassembling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example, 110V AC in
North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place the
product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might cause
electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor to order a
new one.
• Do not use the device outside, and make sure all the connections are indoors. There is a
remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Antenna Warning! This device meets FCC certification requirements when using the
included antenna(s). Only use the included antenna(s).
• Make sure that the cable system is grounded so as to provide some protection against
voltage surges.
• CAUTION: RISK OF EXPLOSION IF BATTERIES ARE REPLACED BY AN INCORRECT TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS. Dispose them at the
applicable collection point for the recycling of electrical and electronic equipment. For
detailed information about recycling of this product, please contact your local city office,
your household waste disposal service or the store where you purchased the product.
Your product is marked with this symbol, which is known as the WEEE mark. WEEE
stands for Waste Electronics and Electrical Equipment. It means that used electrical
and electronic products should not be mixed with general waste. Used electrical and
electronic equipment should be treated separately.

Safety Warnings
P-2900-4HB User’s Guide
8

Contents Overview
P-2900-4HB User’s Guide 9
Contents Overview
Introduction and Configuration ............................................................................................15
Getting To Know Your ZyXEL Device ........................................................................................ 17
Introducing the Web Configurator .............................................................................................. 21
Status ......................................................................................................................................... 27
Tutorials ..................................................................................................................................... 39
Advanced Setup .....................................................................................................................47
LAN Setup ................................................................................................................................. 49
Network Address Translation (NAT) Screens ............................................................................ 59
Dynamic DNS Setup .................................................................................................................. 67
Static IP ..................................................................................................................................... 69
Remote Management Configuration .......................................................................................... 71
Logs ........................................................................................................................................... 75
Maintenance and Troubleshooting .......................................................................................81
Maintenance .............................................................................................................................. 83
Product Specification, Appendices and Index ....................................................................87
Troubleshooting ......................................................................................................................... 89

Contents Overview
P-2900-4HB User’s Guide
10

Table of Contents
P-2900-4HB User’s Guide 11
Table of Contents
About This User's Guide..........................................................................................................3
Document Conventions............................................................................................................5
Safety Warnings........................................................................................................................7
Contents Overview ...................................................................................................................9
Table of Contents....................................................................................................................11
Part I: Introduction and Configuration................................................. 15
Chapter 1
Getting To Know Your ZyXEL Device....................................................................................17
1.1 Overview .............................................................................................................................. 17
1.2 Hardware Connection and Installation ................................................................................. 17
1.3 LEDs (Lights) ....................................................................................................................... 18
1.4 USB Port .............................................................................................................................. 19
1.5 Battery Packs ...................................................................................................................... 19
Chapter 2
Introducing the Web Configurator ........................................................................................21
2.1 Overview .............................................................................................................................. 21
2.2 Accessing the Web Configurator ......................................................................................... 22
2.2.1 Resetting the ZyXEL Device ...................................................................................... 23
2.3 Navigating the Web Configurator ......................................................................................... 23
2.4 Change Login Password .................................................................................................... 24
Chapter 3
Status.......................................................................................................................................27
3.1 Overview .............................................................................................................................. 27
3.2 What You Can Do in the Status Screens ............................................................................. 27
3.2.1 What You Need to Know About Status ....................................................................... 27
3.3 The System Status Screen ..................................................................................................30
3.4 The Cable Modem Status Screen ........................................................................................ 32
3.4.1 What You Need to Know About Cable Modem Status ............................................... 32
3.4.2 Viewing the Cable Modem Status Screen .................................................................. 33
3.5 The MTA Status Screen ....................................................................................................... 36

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Chapter 4
Tutorials...................................................................................................................................39
4.1 Overview .............................................................................................................................. 39
4.2 Access the ZyXEL Device Using DDNS .............................................................................. 39
4.2.1 Registering a DDNS Account on www.dyndns.org .................................................... 40
4.2.2 Configuring DDNS on Your ZyXEL Device ................................................................. 40
4.2.3 Testing the DDNS Setting .......................................................................................... 41
4.3 Multiple WAN Configuration .................................................................................................41
4.3.1 Network Setup and IP Settings .................................................................................. 42
4.3.2 Configuring Static IP Addresses ................................................................................. 43
4.3.3 Configuring NAT .........................................................................................................44
4.3.4 Access the Web/FTP Services from the Internet ....................................................... 46
Part II: Advanced Setup......................................................................... 47
Chapter 5
LAN Setup................................................................................................................................49
5.1 Overview ............................................................................................................................. 49
5.1.1 What You Can Do in the LAN Screens ....................................................................... 49
5.1.2 What You Need To Know About LAN ......................................................................... 49
5.1.3 Before You Begin ....................................................................................................... 50
5.2 The LAN Setup Screen ........................................................................................................ 51
5.3 The Static DHCP Screen ....................................................................................................52
5.4 LAN Technical Reference ....................................................................................................54
5.4.1 DHCP Setup ...............................................................................................................54
5.4.2 DNS Server Address .................................................................................................. 54
5.4.3 LAN TCP/IP ................................................................................................................ 54
5.4.4 RIP Setup ................................................................................................................... 56
5.4.5 Multicast ..................................................................................................................... 56
Chapter 6
Network Address Translation (NAT) Screens.......................................................................59
6.1 Overview ............................................................................................................................. 59
6.1.1 What You Can Do in the NAT Screen ........................................................................ 59
6.1.2 What You Need to Know About NAT .......................................................................... 59
6.2 The NAT Mode Screen ........................................................................................................60
6.2.1 Configuring Address Mapping Rules ......................................................................... 60
6.2.2 Editing an Address Mapping Rule ............................................................................. 62
6.3 NAT Technical Reference ....................................................................................................63
6.3.1 NAT Definitions ..........................................................................................................63
6.3.2 What NAT Does ......................................................................................................... 64

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6.3.3 How NAT Works ......................................................................................................... 64
6.3.4 NAT Mapping Types ................................................................................................... 65
Chapter 7
Dynamic DNS Setup ...............................................................................................................67
7.1 Overview ............................................................................................................................. 67
7.1.1 What You Can Do in the Dynamic DNS Screen ......................................................... 67
7.1.2 What You Need to Know About Dynamic DNS .......................................................... 67
7.2 The Dynamic DNS Screen .................................................................................................. 68
Chapter 8
Static IP....................................................................................................................................69
8.1 Overview ............................................................................................................................. 69
8.2 The Static IP Screen ............................................................................................................ 69
Chapter 9
Remote Management Configuration.....................................................................................71
9.1 Overview ............................................................................................................................. 71
9.1.1 What You Can Do in the Remote Management Screen ............................................. 72
9.2 The Remote Management Screen ...................................................................................... 72
9.2.1 Firmware Upgrade Example ...................................................................................... 73
9.3 Remote Management Technical Reference ........................................................................ 74
9.3.1 Remote Management Limitations .............................................................................. 74
9.3.2 Remote Management and NAT .................................................................................. 74
9.3.3 System Timeout ........................................................................................................ 74
Chapter 10
Logs .........................................................................................................................................75
10.1 Overview ........................................................................................................................... 75
10.1.1 What You Can Do in the Log Screens ...................................................................... 75
10.1.2 What You Need to Know About Logs ....................................................................... 75
10.2 The Log Settings Screen ...................................................................................................76
10.3 The View Logs Screen ...................................................................................................... 78
10.3.1 Email Log Example .................................................................................................. 78
Part III: Maintenance and Troubleshooting ......................................... 81
Chapter 11
Maintenance............................................................................................................................83
11.1 Overview ............................................................................................................................ 83
11.2 What You Can Do in this Chapter ...................................................................................... 83

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11.3 The DHCP Table Screen ................................................................................................... 83
11.4 The Diagnostics Screen ..................................................................................................... 85
Part IV: Product Specification, Appendices and Index ...................... 87
Chapter 12
Troubleshooting......................................................................................................................89
12.1 Overview ............................................................................................................................ 89
Appendix A Product Specifications.........................................................................................91
Appendix B Setting up Your Computer’s IP Address..............................................................97
Appendix C Common Services ............................................................................................115
Appendix D Legal Information..............................................................................................119
Index.......................................................................................................................................123

15
PART I
Introduction and
Configuration
Getting To Know Your ZyXEL Device (17)
Introducing the Web Configurator (21)
Status (27)

16

P-2900-4HB User’s Guide 17
CHAPTER 1
Getting To Know Your ZyXEL
Device
This chapter describes the key features and applications of your ZyXEL Device.
1.1 Overview
The ZyXEL Device is an embedded Multimedia Terminal Adapter (eMTA) device
built with two components: a DOCSIS 2.0 cable modem component for data
transfer and a PacketCable 1.5 MTA component for voice traffic. This means it can
provide high-speed Internet access as well as cost-effective, standard telephone
voice and fax/modem services through your cable service provider.
You can connect your computer to the ZyXEL Device either through a LAN or the
USB port. Connect your telephones to the PHONE ports if your VoIP company
gave you phone numbers.
Figure 1 Internet Access Application
1.2 Hardware Connection and Installation
Refer to the Quick Start Guide for information about hardware connections and
USB driver installation.
USB
LAN
PHONE

Chapter 1 Getting To Know Your ZyXEL Device
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18
1.3 LEDs (Lights)
The following figure displays the labels of the LED.
Figure 2 Front Panel LEDs
The following table describes the LEDs.
Table 1 Front Panel LEDs
LED COLOR STATUS DESCRIPTION
PWR Green On The ZyXEL Device is receiving AC power.
Blinking The ZyXEL Device is receiving sufficient power
from the battery.
Off The ZyXEL Device is not receiving power or it is
starting up.
DS Green On The ZyXEL Device has successfully found a
downstream channel.
Blinking The ZyXEL Device is trying to search for a
downstream channel.
Off The downstream channel is not found.
US Green On The ZyXEL Device has successfully found an
upstream channel.
Blinking The ZyXEL Device is trying to search for an
upstream channel.
Off The upstream channel is not found.
ONLINE Green On The ZyXEL Device has successfully established a
connection to the cable operator’s network.
Blinking Slowly: The ZyXEL Device is trying to initiate a
connection with the cable operator’s network.
Fast: The ZyXEL Device is sending/receiving data
on the WAN.
Off The coaxial cable is not connected or the cable link
is down.
LAN 1-4 Green On The ZyXEL Device has a successful 10/100Mb
Ethernet connection.
Blinking The ZyXEL Device is sending/receiving data.
Off The LAN is not connected.

Chapter 1 Getting To Know Your ZyXEL Device
P-2900-4HB User’s Guide 19
1.4 USB Port
The USB port is useful if you have an USB-enabled computer that does not have a
network interface card available for attaching to the ZyXEL Device’s LAN network.
See the Quick Start Guide for details about USB driver installation procedures.
1.5 Battery Packs
You can install up to two optional battery packs in the ZyXEL Device’s battery bay.
This will ensure that any phones attached to the device during a power outage will
continue to function for a time. See the Quick Start Guide for details about battery
packs intallation procedures.
The standby time for a single battery is approximately 8 hours while the usage
time is approximately 5 hours.
USB Green On A computeris connected to the USB port on the
ZyXEL Device. See Section 1.4 on page 19 for
more information about the USB port.
Blinking The ZyXEL Device is sending/receiving data via
the USB port.
Off The USB port is not connected.
PHONE 1-4 Green On The ZyXEL Device has successfully registered to
an IP telephone network.
Blinking The phone port is in use or is getting VoIP settings
from the MTA auto-provisioning server.
Off The phone port is not connected or has not yet
connected to the MTA auto-provisioning server.
BATTERY Green On • The ZyXEL Device is starting up.
• The battery has sufficient power and the ZyXEL
Device is using AC power. The LED turns off if
the ZyXEL Device uses battery power.
Blinking The battery power is low.
Off • The ZyXEL Device is receiving sufficient power
from the battery if the PWR LED is blinking at
the same time.
• The ZyXEL Device is not receiving power from
the battery nor AC power.
Note: The device cannot function when there is
a power outage.
Table 1 Front Panel LEDs (continued)
LED COLOR STATUS DESCRIPTION

Chapter 1 Getting To Know Your ZyXEL Device
P-2900-4HB User’s Guide
20
Note: When the battery is in use, you can only make VoIP calls. Ethernet connections
will not function.
Note: Battery packs are sold separately.