ZyXEL Communications P-964 User manual

Prestige 964
Cable Router with 11g AP
User's Guide
Ver 1.0
April, 2004

Prestige 964 Cable Router with 802.11g Access Point
Copyright iii
Copyright
Prestige 964
Cable Router with 11g AP
Copyright © 2004 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated
into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying,
manual, or otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it
convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any
products described herein without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners.

Prestige 964 Cable Router with 802.11g Access Point
iv FCC Statement
Federal Communications Commission (FCC)
Interference Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions:
This device may not cause harmful interference.
This device must accept any interference received, including interference that may cause undesired operations.
This equipment has been tested and found to comply with the limits for a CLASS B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications.
If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the
equipment.

Prestige 964 Cable Router with 802.11g Access Point
Canadian Users v
Information for Canadian Users
The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications
network protective, operation, and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a
user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the
company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly.
The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines, and internal
metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
Caution
Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or
electrician, as appropriate.
Note
This digital apparatus does not exceed the class A limits for radio noise emissions from digital apparatus set out in the radio interference
regulations of Industry Canada.

Prestige 964 Cable Router with 802.11g Access Point
vi Warranty
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period
of up to two years from the date of purchase. During the warranty period, and upon proof of purchase, should the product have
indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or
components without charge for either parts or labor, and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of
equal value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered
with, damaged by an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other
warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall
in no event be held liable for indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your Return Material
Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped.
Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the
corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond
the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific legal rights, and you may
also have other rights that vary from state to state.

Prestige 964 Cable Router with 802.11g Access Point
Customer Support vii
Customer Support
When you contact your customer support representative please have the following information ready:
Prestige Model and serial number.
Warranty Information.
Date you received your Prestige.
Brief description of the problem and the steps you took to solve it.
Method
LOCATION e-mail – Support/Sales Telephone/Fax Web Site/FTP Site Regular Mail
[email protected]
[email protected].
com
[phone] www.zyxel.com
www.europe.zyxel.co
m
[email protected] [phone] ftp.europe.zyxel.com
ZyXEL Communications
Corp., 6 Innovation Road II,
Science-Based Industrial Park,
HsinChu, Taiwan.
Worldwide [email protected]
m.tw [phone] [phone] www.zygate.com.tw
ftp.zygate.com.tw ZyGATE Communications,
Inc., 2F, No.48, Lung-Chin
Road, Lung-Tan, Taoyuan,
Taiwan.
[email protected] [phone]
800-255-4101 www.zyxel.com
North America [email protected] [phone] ftp.zyxel.com
ZyXEL Communications, Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
[email protected] [phone] www.zyxel.dk
Denmark [email protected] [phone] ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
[e-mail] [phone] www.zyxel.com.my Malaysia
[email protected] [phone]
Lot B2-06, PJ Industrial Park,
Section 13, Jalan Kemajuan,
46200 Petaling Jaya Selangor
Darul Ehasn, Malaysia
Norway [e-mail]
[email protected]
[phone]
[phone]
www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13. N-0667
Oslo, Norway
Sweden [email protected]
[email protected] [phone]
[phone] www.zyxel.se ZyXEL Communications A/S
Anders Carlssons Gata 7417 55
Goteborg Sweden
Shanghai [email protected]
[email protected] [phone]
[phone] ZyXEL(Shanghai)office
23/F,B Majesty Building
No.138 Pudong Avenue Pudong
Area, Shanghai, China
[email protected] [phone]
0180-5213247
Tech Support
hotline
0180-5099935
RMA/Repair hotline
www.zyxel.de
Germany
[email protected] [phone] ftp.europe.zyxel.com
ZyXEL Deutschland GmbH.,
Adenauerstr. 20/A4
D-52146 Wuerselen,
Germany.

Prestige 964 Cable Router with 802.11g Access Point
viii Table of Contents
Table of Contents
Copyright..............................................................................................................................................................................iii
Federal Communications Commission (FCC) Interference Statement ..........................................................................iv
Information for Canadian Users..........................................................................................................................................v
ZyXEL Limited Warranty......................................................................................................................................................vi
Customer Support ..............................................................................................................................................................vii
Table of Contents...............................................................................................................................................................viii
List of Figures ......................................................................................................................................................................ix
List of Tables.........................................................................................................................................................................x
Preface..................................................................................................................................................................................xi
Chapter 1 Getting to Know Your P964 APR.....................................................................................................................1-1
1.1 Overview of the P964APR....................................................................................................................1-1
1.2 Hardware Interfaces .............................................................................................................................1-1
1.3 Firmware Operation Mode...................................................................................................................1-1
1.3.1 Bridge Mode................................................................................................................1-2
1.3.2 IP Sharing Mode..........................................................................................................1-2
1.3.3 Static IP Mode .............................................................................................................1-2
1.4 Key Features of the P964 APR .............................................................................................................1-2
1.5 Product Specifications...........................................................................................................................1-3
Chapter 2 Hardware Installation and Initial Setup..........................................................................................................2-1
2.1 Front Panel LEDs and Back Panel Ports............................................................................................2-1
2.2 Additional Installation Requirements ................................................................................................. 2-2
2.2.1 Setting up Your Windows 95/98/Me Computer ..........................................................2-2
2.2.2 Setting up Your Windows NT/2000/XP Computer .....................................................2-3
2.2.3 Setting up Your Macintosh Computer.........................................................................2-3
2.3 Factory Default Settings........................................................................................................................2-3
2.4 Initializing the Cable Sharing Gateway ..............................................................................................2-4
2.5 Network Configuration of Your Computer......................................................................................... 2-4
2.6 Router Configuration............................................................................................................................2-4
2.7 Power On Your P964 APR....................................................................................................................2-4
Chapter 3 Web Based Management.................................................................................................................................3-1
3.1 Introduction ...........................................................................................................................................3-1
3.2 “Status” Page ......................................................................................................................................... 3-3
3.3 “Basic” Page...........................................................................................................................................3-4
3.4 “Advanced” Page...................................................................................................................................3-4
3.4.1 Web Management – Advanced: Options.....................................................................3-5
3.4.2 Web Management – Advanced: IP Filtering................................................................3-5
3.4.3 Web Management – Advanced: MAC Filtering..........................................................3-6
3.4.4 Web Management – Advanced: Port Filtering ............................................................3-7
3.4.5 Web Management – Advanced: Forwarding...............................................................3-7
3.4.6 Web Management – Advanced: Port Triggers.............................................................3-9
3.4.7 Web Management – Wireless: Configuration setup for Access Point.........................3-9
Chapter 4 Troubleshooting...............................................................................................................................................4-1
4.1 Problems with Cable Connection......................................................................................................... 4-1
4.2 Problems with InternetAccess.............................................................................................................4-1
Appendix A Hardware Specifications ................................................................................................................................ A
Appendix B Important Safety Instructions........................................................................................................................ C
Glossary of Terms.................................................................................................................................................................E
Index......................................................................................................................................................................................M

Prestige 964 Cable Router with 802.11g Access Point
List of Figures/Tables ix
List of Figures
Figure 1-1 Prestige 964 Operation Mode.........................................................................................................................1-2
Figure 2-1 P964 APR front panel...................................................................................................................................... 2-1
Figure 2-2 P964 APR Rear Panel and Connections........................................................................................................ 2-2
Figure 3-1 Web Management – “User Login” Page........................................................................................................3-2
Figure 3-2 Web Management - Status..............................................................................................................................3-3
Figure 3-3 Web Management - Basic............................................................................................................................... 3-4
Figure 3-4 Web Management – Advanced: Options.......................................................................................................3-5
Figure 3-5 Web Management – Advanced: IP Filtering..................................................................................................3-6
Figure 3-6 Web Management – Advanced: MAC Filtering.............................................................................................3-6
Figure 3-7 Web Management – Advanced: Port Filtering..............................................................................................3-7
Figure 3-8 Web Management – Advanced: Forwarding.................................................................................................3-8
Figure 3-9 Web Management – Advanced: Port Triggers..............................................................................................3-9
Figure 3-10 Web Management – Wireless: 802.11b/g Basic........................................................................................3-10
Figure 3-11 Web Management – Wireless: Security..................................................................................................... 3-11
Figure 3-12 Web Management – Wireless: Access Control ........................................................................................3-12
Figure 3-13 Web Management – Wireless: Advanced..................................................................................................3-13

Prestige 964 Cable Router with 802.11g Access Point
x List of Figures/Tables
List of Tables
Table 1-1 DOCSIS Specifications ..................................................................................................................................1-3
Table 1-2 802.11g Access Point specifications............................................................................................................1-4
Table 1-3 General Specifications...................................................................................................................................1-4
Table 2-1 P964 APR LED Functions.................................................................................................................................2-1
Table 2-2 P964 APR factory default .................................................................................................................................2-3
Table 3-1 Web Management – Advanced: Options ........................................................................................................3-5
Table 4-1 Troubleshooting for the link failure.................................................................................................................4-1
Table 4-2 Troubleshooting for the Internet Access........................................................................................................4-1

Prestige 964 Cable Router with 802.11g Access Point
Preface xi
Preface
About Your Cable Router with 11g AP
Congratulations on your purchase of the Prestige 964 Cable Router with 11g AP.
The Prestige is a broadband cable access modem integrated with IP routing functionality, USB interface, 4-port auto crossover
10/100M auto-negotiating switch,11g wireless data access and network management features. It is designed for:
Home offices and small businesses with cable access service via Ethernet port as Internet access media.
Multiple office/department connections.
E-commerce/EDI applications.
Your Prestige is easy to install and to configure.
The feature rich command sets allow you to access and configure your Prestige over a telnet connection.
About This User's Guide
This manual is designed to guide you through the telnet configuration of your Prestige for its various applications.
Regardless of your particular application, it is important that you follow the steps outlined in Chapter 2 to connect your Prestige to
your LAN. You can then refer to the appropriate chapters of the manual, depending on your applications.
Related Documentation
¾Support Disk
More detailed information about the Prestige and examples of its use can be found in our included disk (as well as on the
www.zygate.com.tw web site). This disk contains information on configuring your Prestige for Internet Access and related
softwares.
¾Quick Installation Guide
Our Quick Installation Guide will help you to set up and operate your Prestige right away. It contains a detailed connection
diagram, Prestige default settings, information on setting up your PC.
¾Packing List sheet
Finally, you should have a Packing List sheet, which lists all items that should have come with your Prestige.
¾ZyGATE Web and FTP Server Sites
You can access release notes for firmware upgrades and other information at ZyGATE web and FTP server sites. Refer to the
Customer Support page in this User’s Guide for more information.
Syntax Conventions
For brevity’s sake, we will use “e.g.” as a shorthand for “for instance” and “i.e.” for “that is” or “in other words” throughout this
manual.
The P964 APR may be referred to as the Prestige 964 cable router with 11gAP in this user’s guide.

Prestige 964 Cable Router with 802.11g Access Point
Getting to Know Your P964 APR 1-1
Chapter 1
Getting to Know Your P964 APR
This chapter provides functional overviews, key features, applications and product specifications of your P964 APR
1.1 Overview of the P964 APR
The P964 APR is a high bandwidth Internet access Cable Modem with integrated router device that connects your home/office LAN
to the Internet using the hybrid fiber coaxial (HFC) cable; the same cable that brings television into a cable television (CATV)
subscriber’s home. Through 4 Ethernet and 1 USB ports of the P964 APR , up to 5 computers and can be directly connected to the
HFC cable network for high-speed access to the Internet without an external Ethernet hub. Ideally, It allows 253 computer users
using the same cable to access the internet.
P964 APR provides model for supporting the Multimedia Cable Network System (MCNS) Data Over Cable Service Interface
Specification (DOCSIS) specifications in 1.0/1.1/2.0 version. MCNS is a consortium of cable television companies whose goal is to
create standards for interoperable data-over-cable systems.
The P964 APR is powered by one external 9V DC-input power supply.
1.2 Hardware Interfaces
P964 APR has integrated 4-port Ethernet switch and one USB 1.1 interfaces concurrently. The 4-port switch provides auto crossover
MDI/MDI-x function and is 10/100M bps Ethernet auto-negotiating. The physical user interfaces of P964 APR provide you with the
capability of wired connecting up to 5 stations without the need of external Ethernet hub/switch. If you have more than 5 wired
computers, to choose a hub/switch can easily expand the number of LAN users. P964 APR is designed for wired and wireless
computer users. The P964 APR is also equipped with a reset button which is used for user to reset the device to factory default user
name and password of each user interfaces. Hold on the Reset button for 10 seconds, the user name and password will return to the
factory default and the P964 APR will automatically reboot. Press the reset button will also make system reboot while P964 APR is
not working properly.
1.3 Firmware Operation Mode
According to DOCSIS specification, a cable modem is basically a bridge device. It can be configured to serve specific CPEs by
provisioning their MAC addresses. Only traffic to/from these CPEs will be forwarded. The others will be filtered. It can also be
configured to serve specific numbers of CPEs. However, these services are provided by your cable operator. They have to setup one
account for each CPE.
For most Internet users, they have only one access account. If they have two computers' at home and want to share this account for
two or more users, they have to add another Internet sharing device, like a router.
The P964 APR is equivalent to a cable modem plus a router with the capability of wireless data access. This is very suitable for
SOHO and SME for Internet sharing.
P964 APR has three major operation modes as shown in Figure 1-1.

Prestige 964 Cable Router with wireless Access Point
1-2 Getting to Know Your P964 APR
Figure 1-1 Prestige 964 Operation Mode
1.3.1 Bridge Mode
In Bridge mode, P964 APR operates just like a normal cable modem/router. All operation is compliant to DOCSIS specifications.
1.3.2 IP Sharing Mode
In IP Sharing mode, the P964 APR operates as a NAT router. It requires one public IP address from MSO’s DHCP pool and provides
private IP address space for LAN users. The public IP can be static assigned or dynamically assigned through DHCP.
1.3.3 Static IP Mode
In Static IP mode, P964 APR provide a routed subnet on its Ethernet interface. A public IP subnet can be assigned at the Ethernet
interface such that the end user can have a static assigned subnet. At the same time, the LAN users can also use private IP addresses
to get on Internet.
1.4 Key Features of the P964 APR
The following are the key features of the P964 APR:
DOCSIS 1.0/1.1/2.0 Compliant cable modem
Provides interoperability with other DOCSIS compliant cable modems and cable headend equipment.
Peak downstream signaling rates of 38Mbps and upstream signaling rates of 30 Mbps
Access the Internet with high performance network capability.
DOCSIS cable systems are capable of providing signaling rate of up to 43/55 Mbps and 30 Mbps for
downstream and upstream respectively. This bandwidth however, is shared by several subscribers because
there are very few computers today that can connect to a network at such high speeds. Hence, typical
connection speeds are 5 Mbps downstream and 1 Mbps upstream.
IP routing, TCP, ICMP, ARP, TFTP, RIP1, RIP2 with MD5
Improves network performance through containment of broadcast messages and improves security support for unicast, broadcast and
multicast IP packets. The RIP supports key-string encrypted with MD5 for authentication with the CMTS.
4-port Auto-negotiating and Auto MDI/MDI-X 10/100 Mbps Ethernet Switch
The 4-port LAN interface automatically detects if it is on a 10 Mbps or a 100 Mbps Ethernet.
56-bit DES Baseline Privacy
Software Remotely Upgradeable
The software and configuration information is downloadable from the cable headend to the Prestige. This eliminates the need for a
cable technician's visit to install software upgrades.
Upgrade P964 APR Firmware via LAN
The firmware of the P964APR can be upgraded via the LAN.
Bridge
Mode IP Sharing Mode Static IP Mode
Dynamic WAN
IP
Basic Static IP
Static IP with
Public DHCP
Static IP with
NAT Only
Static IP w/ NAT
and Private

Prestige 964 Cable Router with 802.11g Access Point
Getting to Know Your P964 APR 1-3
Built-in Diagnostic Features
P964 APR support remote troubleshooting via CMTS-initiated diagnostics, eliminating visit by a technician. The front panel status
indicator LEDs and web based status monitoring are also incorporated to easy diagnostics from LAN interfaces.
SNMP
SNMP (Simple Network Management Protocol) is a protocol used for exchanging management information between network devices.
SNMP is a member of TCP/IP protocol suite. Your P964 APR supports SNMP agent functionality, which allows a manager station to
manage and monitor the P964 APR through the network. The P964APR supports SNMP version one, two and three.(SNMP v1, v2
and v3).
Network Address Translation (NAT)
NAT (NetworkAddress Translation - NAT, RFC 1631) allows the translation of an Internet Protocol address used within one network
to a different IP address known within another network.
DHCP (Dynamic Host Configuration Protocol)
DHCP (Dynamic Host Configuration Protocol) allows the individual client computers to obtain the TCP/IP configuration at start-up
from a centralized DHCP server. The Prestige has built-in DHCP server capability, enabled by default, which means it can assign IP
addresses, an IP default gateway and DNS servers to all systems that support the DHCP client.
Web based Management & Configuration
The P964 APR supports web based management and configuration interface.
Text based configuration file
The P964APR supports text based configuration file download and hence makes router deployment simplified.
TACACS+ server support
The function allows access control to all interfaces for MSO to connect to TACACS+ server for telnet authentication.
Predefined frequency band setting
This function assist the installation procedure by specifying predefined frequency band to accelerate the downstream scanning at the
first time the cable router is getting on line.
Hardware reset to factory default
The hardware reset button supports reset to factory default user name and password of user interfaces.
High throughput wireless data access
802.11g at 54Mbps ultra high wireless connectivity.
1.5 Product Specifications
Table 1-1~Table 1-Table 1-1 list the P964 APR specifications including the DOCSIS 2.0 standards and its general specifications.
Table 1-1 DOCSIS Specifications
CLASS FEATURES
DOWNSTREAM UPSTREAM
Operating Frequency 88MHz ~ 860MHz 5MHz ~ 42MHz
Modulation 64/256QAM QPSK or 8*/16/32*/64*/128*QAM or
QPSK
Channel Width 6MHz 200/400/800/1600/3200/6400* kHz
Input Impedance 75 ohms Nominal 75 ohms Nominal
Maximum Data Rates 38.00 Mbps 30 Mbps**
Receive Input Level –15 dBmV to +15 dBmV
Transmission Output Power A-TDMA:
+8 dBmV ~ +54 dBmV (32/64QAM)
+8 dBmV ~ +55 dBmV (8/16 QAM)
+8 dBmV ~ +58 dBmV (QPSK)
S-CDMA:
+8 dBmV ~ +53 dBmV (all modulation)
* With A-TDMAor S-CDMA enabled CMTS
** Speed of 30Mbps is attainable only with A-TDMA or S-CDMA technology.

Prestige 964 Cable Router with wireless Access Point
1-4 Getting to Know Your P964 APR
Table 1-2 802.11g Access Point specifications
Frequency range 2.4~2.497GHz
Transmit power Typical 15dBm
Security & authentication IEEE 802.1x, WPA, RADIUS support, SSID, MAC control
Data encryption AES, TKIP, 64/128bits WEP
Radio modulation 802.11g: OFDM with BPSK, QPSK, 16 QAM, 64 QAM
802.11b: CCK, DQPSK, DBPSK
Table 1-3 General Specifications
Number of LAN users Up to 253
Power Requirements 9V DC @1.5 Amps Max.
Operating Requirements Temperature: 0ºC to 40ºC (32ºF to 104ºF) (Please see NOTE)
Humidity: 5 % to 90 % (non-condensing)
Dimensions 197(W) x 143(D) x 31(H) mm
7.76(W) x 5.63(D) x 1.22(H) inches
Power Adapter 110/220V AC, 50~60 Hz
NOTE: To keep the P964 APR operating at optimal internal temperature, keep the bottom, sides and rear of the
P964 APR clear of obstructions and away from the exhaust of other equipment. Don’t stack the P964 APR
together in order to assure the safety.

P964 APR Cable Router with 802.11g Access Point
Hardware Installation 2-1
Chapter 2
Hardware Installation and Initial Setup
This chapter shows the procedures for installing and starting the P964 APR.
2.1 Front Panel LEDs and Back Panel Ports
The P964APR provides LEDs as status indicator for diagnostics purpose. The following figure and table describe the functions of
LEDs on the front panel of P964APR :
Figure 2-1 P964 APR front panel
Table 2-1 P964 APR LED Functions
FUNCTION NAMING COLOR LED DESCRIPTION
Power PWR Green On: Power On
Off: Power Off
System SYS Green
or
Orange
On (Green): System ready and running successfully
On (Orange): System is loading the configuration
On (Green): System rebooting
Off: System not ready
LAN
link/activity LAN 1~4 Green (10M)
or
Orange (100M)
On: LAN 1~4 Ethernet port link successful
Flashing: LAN 1~4 is Sending or Receiving
Off: LAN 1~4 Ethernet port not ready
USB USB Green On: USB link successful
Flashing: Sending or Receiving
Off: USB not ready
WLAN WLAN Green On: WLAN link successful
Flashing: Sending or Receiving
Off: WLAN not ready
Cable data
activity DATA Green Flashing: WAN port (Cable Interface) TX/RX
Off: Connection is idle
Cable link
status
CABLE Green On: The P964 APR is registered successfully with Cable
Modem Terminal System (CMTS)
Slow Flash (2 seconds interval): The P964 APR is scanning
downstream channel
Fast Flash (1 second interval): The P964 APR is locked on to
downstream channel and is ranging and registering with CMTS
The SYS LED is always GREEN while system is ready or rebooting. The SYS LED will become ORANGE when the
system is loading its configuration. Don’t power off or reset your P964 APR during the SYS LED is ORANGE. You can
only power off or reset your P964 APR after the SYS LED returns GREEN. Otherwise, your P964 APR will not work
properly anymore.

P964 APR Cable Router with 802.11g Access Point
2-2 Hardware Installation
.
The next figure shows the rear panel of your P964 APR and the connection diagram.
Figure 2-2 P964 APR Rear Panel and Connections
2.2 Additional Installation Requirements
In addition to the contents of your package, there are other hardware and software requirements you need before you can install and
use your P964APR. These requirements include:
1. You must have a network interface card (NIC), USB and WLAN interface supported on your computer and configure the
TCP/IP protocol stack properly.
2. An ISP account. Before installing your P964 APR, you need to establish an internet access account with your local cable
operator. They might ask for your cable router’s HFC MAC address and model number. Please locate the MAC address at the
back of your P964 APR.
NOTE: HFC MAC address can be found on the bar code sticker. Use the HFC MAC address when registering with
your cable company.
After the P964 APR is properly set up, you can make future changes to the configuration through telnet connections. The Telnet
configuration will be introduced later on.
2.2.1 Setting up Your Windows 95/98/Me Computer
Installing TCP/IP Components
1. Click Start, Settings, Control Panel and double-click the Network icon.
2. The Network window Configuration tab displays a list of installed components.
To install TCP/IP:
a. In the Network window, click Add.
b. Select Protocol and then click Add.
c. Select Microsoft from the list of manufacturers.
d. Select TCP/IP from the list of network protocols and then click OK.
Configuring TCP/IP
1. In the Network window Configuration tab, select your network adapter’s TCP/IP entry and click Properties.
2. Click the IP Address tab. Click Obtain an IP address automatically.
3. Click the DNS Configuration tab. Select Disable DNS.
4. Click the Gateway tab. Highlight any installed gateways and click Remove until there are none listed.
5. Click OK to save and close the TCP/IP Properties window.

P964 APR Cable Router with 802.11g Access Point
Hardware Installation 2-3
6. Click OK to close the Network window.
7. Turn on your Prestige and restart your computer when prompted. Insert the Windows CD if prompted.
Verifying TCP/IP Properties
1. Click Start and then Run. In the Run window, type "winipcfg" and then click OK to open the IP Configuration window.
2. Select your network adapter. You should see your computer's IP address, subnet mask and default gateway.
2.2.2 Setting up Your Windows NT/2000/XP Computer
Configuring TCP/IP
1. Click Start, Settings, Network and Dial-up Connections and right-click Local Area Connection or the connection you want
to configure and click Properties. For Windows XP, click start, Control Panel, Network and Internet Connections and then
Network Connections. Right-click the network connection you want to configure and then click Properties.
2. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.
3. The Internet Protocol TCP/IP Properties window opens. Click Obtain an IP address automatically.
4. Click Obtain DNS server automatically.
5. Click Advanced, IP Settings tab and remove any installed gateways, then click OK.
6. Click OK to save and close the Internet Protocol (TCP/IP) Properties window.
7. Click OK to close the Local Area Connection Properties window.
8. Turn on your Prestige and restart your computer (if prompted).
Verifying TCP/IP Properties
1. Click Start, Programs, Accessories and then Command Prompt.
2. In the Command Prompt window, type "ipconfig" and then press ENTER. The window displays information about your IP
address, subnet mask and default gateway.
2.2.3 Setting up Your Macintosh Computer
Configuring TCP/IP Properties
1. Click the Apple menu, Control Panel and double-click TCP/IP to open the TCP/IP Control Panel.
2. Select Ethernet from the Connect via list.
3. Select Using DHCP Server from the Configure list.
4. Close the TCP/IP Control Panel.
5. Click Save if prompted, to save changes to your configuration.
6. Turn on your Prestige and restart your computer (if prompted).
Verifying TCP/IP Properties
Check your TCP/IP properties in the TCP/IP Control Panel.
2.3 Factory Default Settings
The P964APR is configured as a IP sharing router with NAT and DHCP enabled and with following factory default.
Table 2-2 P964 APR factory default
Items Settings
LAN IP Address 192.168.1.1
Subnet Mask 255.255.255.0
DHCP IP Pool 192.168.1.33 – 192.168.1.64
Web user username user
Web user password 1234
The default might be different from different cable operators. Please consult with your cable Internet service provider for
any change.

P964 APR Cable Router with 802.11g Access Point
2-4 Hardware Installation
2.4 Initializing the Cable Sharing Gateway
This section outlines how to connect your P964 APR to the LAN and the cable network.
Step 1. Preparing the CATV Coaxial Cable Connection
Locate the coaxial cable at the installation site and move the cable end, or install a two-way splitter as necessary to provide a
connection near the P964 APR cable modem location.
Step 2. Connecting the P964APR to the Cable System
Connect the P964 APR to the cable port using an F-type connector. (If the quality or general condition of the coaxial cable at the
installation site is in question, we recommended that you replace the coaxial cable). The cable port on the P964 APR is labeled
"CABLE”.
Step 3. Connecting Ethernet Cable(s) or USB cable to the P964APR
If you do not have an Ethernet interface card (NIC) in your computer, please install one or use the USB connectivity. The Ethernet
interface of your P964 APR support 10/100M auto-negotiating and auto MDI/MDI-X function. You can use any type of Ethernet
cable to connect it to your computer directly or through an external switch/hub.
Step 4. Connecting the PowerAdapter to your P964 APR
Connect the power adapter to the port labeled POWER on the rear panel of your P964 APR.
Step 5. P964 APR Initialization
The P964 APR is powered on whenever you connect the power adapter to the power outlet. It will initialize the system and start to
connect with headend CMTS. When the CABLE LED shines steadily, the P964 APR is ready to handle data traffic. The first
initialization process might take several minutes because it will scan for the proper downstream and upstream channels. When the
P964 APR is ready, it will memorize the channel attributes. If you power cycle the P964 APR, the next connection process will be
faster.
2.5 Network Configuration of Your Computer
You must have a network interface card installed on your computer and configure the TCP/IP protocol stack properly. For Windows®
95/98/NT/2000, please configure your computer as a DHCP client. The IP address identifies the computer on the network and enables
the headend CMTS to route data to and from your computer.
For Windows®95/98, you can use the following command to verify the TCP/IP configuration.
Winipcfg
For Windows®NT/XP/2000, you can use the following command to verify the TCP/IP configuration.
Ipconfig
2.6 Router Configuration
You do not need to ask your cable company for a special configuration. The P964APR can act as a DHCP client to acquire an IP
address from the headend. Besides, it can act as a DHCP server at the LAN port and assign an IP address to your computers on the
LAN subnet. What you have to do is to configure the LAN port with the proper IP address and netmask. If you already have a DHCP
server on your LAN subnet, you can disable the DHCP server in the P964 APR but you have to assign an IP address/netmask for the
LAN port.
2.7 Power On Your P964 APR
You should connect at least one of the LAN,USB port to your computer. Connect the cable port and the power port to the appropriate
devices . Plug the power adapter into a wall outlet When connected, it is powered on, the P964 APR executes an automatic
installation procedure:
1. Scans and locks on to the service provider’s downstream frequency.
2. Obtains timing, signal, power level, authentication, addressing, and other operational parameters from the headend CMTS.
3. Downloads its configuration file and is then operational.
During the initialization, the LEDs on the P964 APR turns on:
1. The Power LED should be ON.
2. The CABLE LED will flash with a 2 seconds duration while scanning the downstream channel. When it has locked on to a
downstream channel and is communicating with the headend CMTS, the CABLE LED will flash with a 1 second duration.
Once the cable connection is completed, it will remain “ON”. It may need 40 seconds from step 1 to step 2..
3. The DATA LED flashes when the P964 APR is receiving or transmitting data through the coaxial cable. It is OFF when no data
is transferred.
4. Depending on which port is connected successfully, the LAN (1~4) LED , WLAN, or the USB LED will be “ON” and flashing