ZyXEL Communications IES-5000 Series User manual

IES-5000 Series
Integrated Ethernet Switch
User’s Guide
Ver si on 1 .1
1/2006

IES-5000 Series User’s Guide
2Copyright
Copyright
Copyright © 2006 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or
otherwise, without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the
patent rights of others. ZyXEL further reserves the right to make changes in any products
described herein without notice. This publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used for
identification purposes only and may be properties of their respective owners.

IES-5000 Series User’s Guide
Federal Communications Commission (FCC) Interference Statement 3
Federal Communications
Commission (FCC) Interference
Statement
This device complies with Part 15 of FCC rules. Operation is subject to the following two
conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may cause
undesired operations.
This equipment has been tested and found to comply with the limits for a Class B digital
device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital
switch, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own
expense.
CE Mark Warning:
This is a class A product. In a domestic environment this product may cause radio interference
in which case the user may be required to take adequate measures.

IES-5000 Series User’s Guide
4 Federal Communications Commission (FCC) Interference Statement
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection) A Warning:
Notice 1
Changes or modifications not expressly approved by the party responsible for compliance
could void the user's authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Certifications
1Go to www.zyxel.com
2Select your product from the drop-down list box on the ZyXEL home page to go to that
product's page.
3Select the certification you wish to view from this page.

IES-5000 Series User’s Guide
Safety Warnings 5
Safety Warnings
For your safety, be sure to read and follow all warning notices and instructions.
• To reduce the risk of fire, use only No. 26 AWG (American Wire Gauge) or larger
telecommunication line cord.
• Do NOT open the device or unit. Opening or removing covers can expose you to
dangerous high voltage points or other risks. ONLY qualified service personnel can
service the device. Please contact your vendor for further information.
• Use ONLY an appropriate power supply for your device. See the appendices for details.
• Do NOT use the device if the power supply is damaged as it might cause electrocution.
• If the power supply is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power supply. Contact your local vendor to order a new
power supply.
• Place connecting cables carefully so that no one will step on them or stumble over them.
Do NOT allow anything to rest on the power cord and do NOT locate the product where
anyone can walk on the power cord.
• Do NOT install nor use your device during a thunderstorm. There may be a remote risk of
electric shock from lightning.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT use this product near water, for example, in a wet basement or near a swimming
pool.
• Make sure to connect the cables to the correct ports.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm your
device.
• Do NOT store things on the device.
• Connect ONLY suitable accessories to the device.

IES-5000 Series User’s Guide
6ZyXEL Limited Warranty
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects
in materials or workmanship for a period of up to two years from the date of purchase. During
the warranty period, and upon proof of purchase, should the product have indications of failure
due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the
defective products or components without charge for either parts or labor, and to whatever
extent it shall deem necessary to restore the product or components to proper operating
condition. Any replacement will consist of a new or re-manufactured functionally equivalent
product of equal or higher value, and will be solely at the discretion of ZyXEL. This warranty
shall not apply if the product has been modified, misused, tampered with, damaged by an act
of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your Return
Material Authorization number (RMA). Products must be returned Postage Prepaid. It is
recommended that the unit be insured when shipped. Any returned products without proof of
purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of
ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products
will be shipped by ZyXEL to the corresponding return address, Postage Paid. This warranty
gives you specific legal rights, and you may also have other rights that vary from country to
country.
Registration
Register your product online to receive e-mail notices of information at www.zyxel.com for
global products, or at www.us.zyxel.com for North American products.

IES-5000 Series User’s Guide
Customer Support 7
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT E-MAIL TELEPHONEAWEB SITE
REGULAR MAIL
SALES E-MAIL FAX FTP SITE
CORPORATE
HEADQUARTERS
(WORLDWIDE)
[email protected] [phone] www.zyxel.com
www.europe.zyxel.com
ZyXEL Communications Corp.
6 Innovation Road II
Science Park
Hsinchu 300
Ta i w a n
[email protected] [phone] ftp.zyxel.com
ftp.europe.zyxel.com
CZECH REPUBLIC
[email protected] [phone] www.zyxel.cz ZyXEL Communications
Czech s.r.o.
Modranská 621
143 01 Praha 4 - Modrany
Ceská Republika
[email protected] [phone]
DENMARK
[email protected] [phone] www.zyxel.dk ZyXEL Communications A/S
Columbusvej
2860 Soeborg
Denmark
[email protected] [phone]
FINLAND
[email protected] [phone] www.zyxel.fi ZyXEL Communications Oy
Malminkaari 10
00700 Helsinki
Finland
[email protected] [phone]
FRANCE
[email protected] [phone] www.zyxel.fr ZyXEL France
1 rue des Vergers
Bat. 1 / C
69760 Limonest
France
[phone]
GERMANY
[email protected] [phone] www.zyxel.de ZyXEL Deutschland GmbH.
Adenauerstr. 20/A2 D-52146
Wuerselen
Germany
[email protected] [phone]
HUNGARY
[email protected] [phone] www.zyxel.hu ZyXEL Hungary
48, Zoldlomb Str.
H-1025, Budapest
Hungary
[email protected] [phone]
KAZAKHSTAN
http://zyxel.kz/support [phone] www.zyxel.kz ZyXEL Kazakhstan
43, Dostyk ave.,Office 414
Dostyk Business Centre
050010, Almaty
Republic of Kazakhstan
[email protected] [phone]
NORTH AMERICA
[email protected] 1-800-255-4101
[phone]
www.us.zyxel.com ZyXEL Communications Inc.
1130 N. Miller St.
Anaheim
CA 92806-2001
U.S.A.
[email protected] [phone] ftp.us.zyxel.com
NORWAY
[email protected] [phone] www.zyxel.no ZyXEL Communications A/S
Nils Hansens vei 13
0667 Oslo
Norway
[email protected] [phone]

IES-5000 Series User’s Guide
8Customer Support
POLAND
[email protected] [phone] www.pl.zyxel.com ZyXEL Communications
ul.Emilli Plater 53
00-113 Warszawa
Poland
[phone]
RUSSIA
http://zyxel.ru/support [phone] www.zyxel.ru ZyXEL Russia
Ostrovityanova 37a Str.
Moscow, 117279
Russia
[email protected] [phone]
SPAIN
[email protected] [phone] www.zyxel.es ZyXEL Communications
Alejandro Villegas 33
1º, 28043 Madrid
Spain
[email protected] [phone]
SWEDEN
[email protected] [phone] www.zyxel.se ZyXEL Communications A/S
Sjöporten 4, 41764 Göteborg
Sweden
[email protected] [phone]
UKRAINE
[email protected] [phone] www.ua.zyxel.com ZyXEL Ukraine
13, Pimonenko Str.
Kiev, 04050
Ukraine
[email protected] [phone]
UNITED KINGDOM
[email protected] [phone]
08707 555779 (UK only)
www.zyxel.co.uk ZyXEL Communications UK
Ltd.,11 The Courtyard,
Eastern Road, Bracknell,
Berkshire, RG12 2XB,
United Kingdom (UK)
[email protected] [phone] ftp.zyxel.co.uk
a. “+” is the (prefix) number you enter to make an international telephone call.
METHOD
LOCATION
SUPPORT E-MAIL TELEPHONEAWEB SITE
REGULAR MAIL
SALES E-MAIL FAX FTP SITE

IES-5000 Series User’s Guide
Table of Contents 9
Table of Contents
Copyright .................................................................................................................. 2
Federal Communications Commission (FCC) Interference Statement ............... 3
Safety Warnings ....................................................................................................... 5
ZyXEL Limited Warranty.......................................................................................... 6
Customer Support.................................................................................................... 7
Table of Contents ..................................................................................................... 9
List of Figures ........................................................................................................ 13
List of Tables .......................................................................................................... 15
Preface .................................................................................................................... 17
Chapter 1
System Description................................................................................................ 19
1.1 System Description ............................................................................................19
1.2 Front Panel .........................................................................................................19
1.3 Features .............................................................................................................20
1.4 Applications ........................................................................................................21
1.4.1 MTU Application .......................................................................................21
1.4.2 Central Office Application .........................................................................22
Chapter 2
Unit Data.................................................................................................................. 23
2.1 Main Chassis Specifications ...............................................................................23
2.1.1 Chassis Physical Specifications ................................................................23
2.1.2 Chassis Dimensions and Weight ..............................................................23
2.1.3 Wire Gauge Specifications ........................................................................24
2.1.4 Power Specifications .................................................................................24
2.1.5 Operating Environment .............................................................................24
2.1.6 Storage Environment ................................................................................24
2.2 Fan Module ........................................................................................................25
2.2.1 Fan Physical Specifications ......................................................................25
2.2.2 Fan Mechanical Operation: .......................................................................25
2.2.3 Fan Fuse Ratings .....................................................................................25
2.3 Power Modules ..................................................................................................26

IES-5000 Series User’s Guide
10 Table of Contents
2.3.1 IES-5000M Power Supply Module Details ................................................26
2.3.2 IES-5005M Power Supply Module Details ................................................26
Chapter 3
Hardware Installation and Connections............................................................... 27
3.1 General Installation Instructions .........................................................................27
3.2 Chassis Installation ............................................................................................27
3.2.1 Rack-mounted Installation Requirements .................................................27
3.2.2 Mounting the IES-5000 Chassis on a Rack ..............................................28
3.2.3 Connecting the Frame Ground .................................................................29
3.3 Card Installation .................................................................................................30
3.3.1 Installing MSC and Line Cards .................................................................30
3.3.2 Removing MSC and Line Cards ...............................................................32
3.3.3 Installing a Splitter Chassis Card ..............................................................34
3.3.4 Removing a Splitter Chassis Card ............................................................35
3.4 Making Card Connections ..................................................................................37
3.4.1 DSL Line Card Connections .....................................................................37
3.5 MDF Connections ..............................................................................................39
3.5.1 MDF Connections Overview .....................................................................39
3.5.2 MDF (Main Distribution Frame) ................................................................39
3.5.3 Telco-50 Cables ........................................................................................39
3.5.4 Splitter Chassis Rear Panel Connections .................................................40
3.5.5 MDF Connections .....................................................................................40
3.5.5.1 MDF Installation Scenario A ............................................................41
3.5.5.2 Installation Scenario B .....................................................................42
3.5.5.3 Installation Scenario C ....................................................................44
3.6 Power Connections ............................................................................................46
3.6.1 Power Connections ...................................................................................46
3.6.1.1 Procedure to Connect the Power ....................................................46
3.6.2 Procedure to Turn on the IES-5000 Power ...............................................47
Chapter 4
Maintenance and Troubleshooting....................................................................... 49
4.1 Fan Maintenance ...............................................................................................49
4.1.1 Procedure to Remove and Install the Fan Module ...................................49
4.2 Power Maintenance ...........................................................................................50
4.2.1 Procedure to Disconnect the Power .........................................................50
4.2.2 Procedure to Change a Power Module .....................................................50
4.2.3 Procedure to Reconnect the Power ..........................................................51
4.3 Hardware Troubleshooting .................................................................................51
4.3.1 The PWR LED Does Not Turn On ............................................................52
4.3.2 The ALM LED Is On ..................................................................................52
4.3.3 No Voice on an ADSL Connection ............................................................52

IES-5000 Series User’s Guide
Table of Contents 11
4.3.4 Testing Wiring ...........................................................................................53
Appendix A
Product Specifications .......................................................................................... 57
Specification Tables.................................................................................................. 57
Index........................................................................................................................ 61

IES-5000 Series User’s Guide
12 Table of Contents

IES-5000 Series User’s Guide
List of Figures 13
List of Figures
Figure 1 IES-5000M Front Panel ........................................................................................ 20
Figure 2 MTU Application .................................................................................................... 22
Figure 3 Central Office Application Example ...................................................................... 22
Figure 4 Chassis Airflow ..................................................................................................... 28
Figure 5 Rack Mounting the Chassis .................................................................................. 29
Figure 6 Chassis Frame Ground ......................................................................................... 30
Figure 7 Installing a Card .................................................................................................... 31
Figure 8 Closing the Ejector Levers .................................................................................... 31
Figure 9 Tightening Card Thumbscrews ............................................................................. 32
Figure 10 Loosening Card Thumbscrews ........................................................................... 33
Figure 11 Opening the Ejector Levers ................................................................................. 33
Figure 12 Removing a Main Chassis Card ......................................................................... 34
Figure 13 Installing a Splitter Chassis Card ........................................................................ 35
Figure 14 Tightening Splitter Chassis Card Thumbscrews ................................................. 35
Figure 15 Loosening Splitter Chassis Card Thumbscrews ................................................. 36
Figure 16 Removing a Splitter Chassis Card ...................................................................... 36
Figure 17 IES-5000 Front Panel Telco-50 Connections (with 6 Line Cards) ....................... 38
Figure 18 IES-5005 Front Panel Telco-50 Connections (with 4 Line Cards) ....................... 38
Figure 19 MDF (Main Distribution Frame) Wiring ............................................................... 39
Figure 20 Telco-50 Cable with RJ-11 Connectors ............................................................... 40
Figure 21 Installation Overview Example ............................................................................ 41
Figure 22 Installation Scenario A ........................................................................................ 42
Figure 23 One MDF for End-user and CO Connections ..................................................... 42
Figure 24 Installation Scenario B ........................................................................................ 43
Figure 25 Two Separate MDFs for End-user and CO Connections .................................... 44
Figure 26 Installation Scenario C ........................................................................................ 45
Figure 27 Connecting IES-5000 Power ............................................................................... 47
Figure 28 IES-5000 Fan Module Thumbscrews .................................................................. 50
Figure 29 IES-5000 Power Module ..................................................................................... 51
Figure 30 Testing In-house Wiring ...................................................................................... 54

IES-5000 Series User’s Guide
14 List of Figures

IES-5000 Series User’s Guide
List of Tables 15
List of Tables
Table 1 Main Chassis Slots ................................................................................................ 23
Table 2 Main Chassis Dimensions and Weights (Without Cards) ...................................... 23
Table 3 Splitter Chassis Dimensions and Weights (Without Cards) ................................... 24
Table 4 Wire Gauge Specifications .................................................................................... 24
Table 5 Power Specifications ............................................................................................. 24
Table 6 Fan Module Specifications ..................................................................................... 25
Table 7 Fan Fuse Ratings .................................................................................................. 25
Table 8 Power Fuse Ratings .............................................................................................. 26
Table 9 SYS LED Troubleshooting ..................................................................................... 52
Table 10 ALM LED Troubleshooting ................................................................................... 52
Table 11 Voice Troubleshooting ......................................................................................... 52
Table 12 Testing Wiring ...................................................................................................... 54
Table 13 System Wide Specifications ................................................................................ 57
Table 14 IES-5000M Chassis Specifications (without cards) ............................................. 57
Table 15 IES-5000ST Chassis Specifications (without cards) ............................................ 58
Table 16 IES-5005M Chassis Specifications (without cards) ............................................. 58
Table 17 IES-5005ST Chassis Specifications (without cards) ............................................ 59
Table 18 Wire Gauge Specifications .................................................................................. 59
Table 19 Telco-50 Cable Lengths ....................................................................................... 59

IES-5000 Series User’s Guide
16 List of Tables

IES-5000 Series User’s Guide
Preface 17
Preface
Congratulations on your purchase of the IES-5000 series Integrated Ethernet Switch.
About This User's Guide
This user’s guide gives hardware installation, connection and maintenance instructions. It also
gives specifications.
Syntax Conventions
• “e.g.,” is a shorthand for “for instance”, and “i.e.,” means “that is” or “in other words”.
Naming Conventions
• The IES-5000 or IES-5005 may be referred to as the IES-5000 or the IES. Differentiation
is made where needed.
• Unless otherwise specified, IES-5000 refers to the IES-5000 or IES-5005 main chassis
and its cards along with the IES-5000 or IES-5005 splitter chassis and its cards.
• The IES-5000M is the IES-5000 main chassis.
• The IES-5005M is the IES-5005 main chassis.
• The IES-5000ST is the IES-5000 splitter chassis with Telco-50 connectors.
• The IES-5005ST is the IES-5005 splitter chassis with Telco-50 connectors.
• The MSC1000G (Management Switch Card) may be referred to as the switch card or
MSC.
• The ALC1248G-51 and ALC1248G-53 (ADSL Line Card) may be referred to as the line
card or ALC.
• The SLC1248G-22 (SHDSL Line Card) may be referred to as the line card or SLC.
• The VLC1224G-41 (VDSL Line Card) may be referred to as the line card or VLC.1
Related Documentation
• DSL Line Card User’s Guides
These user’s guides provide hardware connection details and explain how to configure
and manage the individual line cards.
• Management Switch Card User’s Guide
This user’s guide provides hardware connection details and configuration and
management instructions for the management switch card.
• Glossary and ZyXEL Web Site
Please refer to www.zyxel.com for an online glossary of networking terms or the ZyXEL
download library for additional support documentation.
1. The VLC1224G-41 is not available at the time of writing.

IES-5000 Series User’s Guide
18 Preface
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or suggestions for
improvement to [email protected] or send regular mail to The Technical Writing
Team, ZyXEL Communications Corp., 6 Innovation Road II, Science-Based Industrial Park,
Hsinchu, 300, Taiwan. Thank you.

IES-5000 Series User’s Guide
Chapter 1 System Description 19
CHAPTER 1
System Description
This chapter describes the system features, specifications and applications of the IES-5000
series.
1.1 System Description
The IES-5000 series are IP-based DSLAMs (Internet Protocol Digital Subscriber Line Access
Multiplexer) that connect DSL subscribers to the Internet. As a high-performance but yet
compact and versatile platform, they can conveniently give telephone company central offices
and Internet Service Providers (ISPs) the ability to deliver broadband Internet access to DSL
subscribers.
The IES-5000 platform allows for convenient management and support of various DSL
technologies. The IES-5000M chassis can hold a maximum of eight line cards, so up to 384
DSL subscribers can simultaneously utilize a wide range of powerful broadband services.
Additionally, the DSL line cards are hot swappable; thus, you do not need to interrupt the
service of other cards to change or service an individual card. A single management switch
card can provide the convenience of centralized network traffic supervision.
The IES-5000 also has dual, hot-swappable power modules that reduce the chance of system
shutdown.
1.2 Front Panel
The following figures show the front panel of the IES-5000 main chassis with cards installed.

IES-5000 Series User’s Guide
20 Chapter 1 System Description
Figure 1 IES-5000M Front Panel
1.3 Features
The IES-5000 main chassis has slots for hot-swappable DSL line cards and management
switch cards.
Backplane
Connect the hot swappable line cards and MSC cards to the backplane. The backplane is the
inside rear panel of the IES-5000 main chassis.
Splitter Chassis
The IES-5000ST splitter chassis has slots for splitter and extension cards, and Telco-50
connectors for connecting to the subscribers and the PBX (Private Branch Exchange) or
PSTN/ISDN (Public Switched Telephone Network/Integrated Services Digital Network)
switch.
Hot Swappable DSL Line Cards
The IES-5000 uses hot swappable DSL line cards.
Hot Swappable Splitter Cards
The IES-5000ST uses hot swappable splitter cards.