ZyXEL Communications Prestige 128Plus User manual

Prestige 128
Plus
User's Guide
Version 2.20
ZyXEL
TOTAL INTERNET ACCESS SOLUTION

Prestige 128+ ISDN Router
ii
Prestige 128
Plus
ISDN Router
Copyright
Copyright © 02.08.1999 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a whole, transcribed,
stored in a retrieval system, translated into any language, or transmitted in any form or by any
means, electronic, mechanical, magnetic, optical, chemical, photocopying, manual, or otherwise,
without the prior written permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any products, or
software described herein. Neither does it convey any license under its patent rights nor the patent
rights of others. ZyXEL further reserves the right to make changes in any products described herein
without notice. This publication is subject to change without notice.
Trademarks
Trademarks mentioned in this publication are used for identification purposes only and may be
properties of their respective owners.

Prestige 128+ ISDN Router
ECC Interference Statement iii
The declarations of CE marking:
The Prestige 128
Plus
(Prestige 128+) has been approved for connection to the
Public Switched Telecommunication Network using interfaces compatible with
ITU-TSS recommendation I.420 (Basic Rate ISDN user access). The Prestige
128+ complies with the following directives:
1. The Council Directive 89/336/EEC of 3 May 1992 on the approximation of the
laws of the member states relation to Electro Magnetic Compatibility. (EMC
Directive).
2. Council Directive 91/263/EEC of 29 April 1991 on the approximation of the
laws of the Member States concerning telecommunication terminal equipment.
(The Telecom Terminal Equipment Directive).
3. 93/68/EEC of 22 July 1993 amending the Directives 89/336/EEC, 91/263 /EEC
and 92/31/EEC. (Marking Directive).
4. The Council Directive 92/31/EEC of 28 April 1992 amending directive on the
approximation of the laws of the member states relating to Electro Magnetic
Compatibility

Prestige 128+ ISDN Router
iv ZyXEL Limited Warranty
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in
materials or workmanship for a period of up to two (2) years from the date of purchase. During the
warranty period, and upon proof of purchase, should the product have indications of failure due to
faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective
products or components without charge for either parts or labor, and to whatever extent it shall
deem necessary to restore the product or components to proper operating condition. Any
replacement will consist of a new or re-manufactured functionally equivalent product of equal
value, and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is
modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working
conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser.
This warranty is in lieu of all other warranties, express or implied, including any implied warranty
of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable
for indirect or consequential damages of any kind of character to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate
Warranty Card for your Return Material Authorization number (RMA). Products must be returned
Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products
without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the
discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced
products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and
territories only). If the customer desires some other return destination beyond the U.S. borders, the
customer shall bear the cost of the return shipment. This warranty gives you specific legal rights,
and you may also have other rights that vary from state to state.

Prestige 128+ ISDN Router
vCustomer Support
Customer Support
If you have questions about your ZyXEL product or desire assistance, contact
ZyXEL Communications Corporation offices worldwide, in one of the following
ways:
METHOD NORTH AMERICA OUTSIDE NORTH
AMERICA
E-Mail-Tech
Support
[email protected] See your local distributor
(check http://www.zyxel.com for a
listing)
E-Mail-Sales [email protected] [e-mail]
Web Site www.zyxel.com www.zyxel.com
Phone [phone] (8:00 to 5:00 PM
PST).
[phone] Ext.266
(8:00 to 5:00 PM Taiwan
local time)
Fax [phone] [phone]
FTP File
Downloads
ftp.zyxel.com (software and
ROM upgrades)
ftp.zyxel.co.at (software and
ROM upgrades)
Regular
Mail
ZyXEL Communications Inc., 1650
Miraloma Avenue, Placentia, CA
92807, U.S.A.
ZyXEL Communications Corp., 6
Innovation Road II, Science-Based
Industrial Park, Hsinchu, Taiwan
300, R.O.C.

Prestige 128+ ISDN Router
Table of Contents vii
Table of Contents
Prestige 128+ .......................................................................................................... 1
Table of Contents ................................................................................................. vii
List of Figures...................................................................................................... xiii
List of Tables ...................................................................................................... xvii
Preface ................................................................................................................. xxi
Chapter 1.............................................................................................................. 1-1
Getting to Know Your Router............................................................................. 1-1
1.1 Prestige 128+ ISDN Bridge Router .......................................................... 1-1
1.2 Features of Prestige 128+......................................................................... 1-1
1.3 Applications for Prestige 128+ .................................................................. 1-5
Chapter 2.............................................................................................................. 2-1
Hardware Installation & Initial Setup................................................................. 2-1
2.2 Prestige 128+ Rear Panel and Connections............................................. 2-3
2.3 Additional Installation Requirements......................................................... 2-5
2.4 Power On Your Prestige............................................................................ 2-6
2.5 Navigating the SMT Interface.................................................................... 2-7
2.6 Changing the System Password ............................................................. 2-10
2.7 General Setup ......................................................................................... 2-13
2.8 European ISDN Setup Menus................................................................. 2-15
2.9 Ethernet Setup ........................................................................................ 2-19
2.10 Protocol Dependent Ethernet Setup ................................................... 2-20

Prestige 128+ ISDN Router
viii Table of Contents
Chapter 3.............................................................................................................. 3-1
Internet Access.................................................................................................... 3-1
3.1 Route IP Setup .......................................................................................... 3-1
3.2 TCP/IP Parameters ................................................................................... 3-2
3.3 TCP/IP Ethernet Setup and DHCP............................................................ 3-6
3.4 Internet Access Configuration ................................................................... 3-9
3.5 Single User Account ................................................................................ 3-12
3.6 Configuring Backup ISP Accounts........................................................... 3-16
Chapter 4.............................................................................................................. 4-1
Remote Node Configuration............................................................................... 4-1
4.1 Remote Node Setup.................................................................................. 4-1
Chapter 5.............................................................................................................. 5-1
Remote Node TCP/IP Configuration.................................................................. 5-1
5.1 LAN-to-LAN Application............................................................................. 5-1
Chapter 6.............................................................................................................. 6-1
IPX Configuration ................................................................................................ 6-1
6.1 IPX Network Environment ......................................................................... 6-1
6.2 Prestige in an IPX Environment ................................................................ 6-3
6.3 IPX Spoofing.............................................................................................. 6-4
6.4 IPX Ethernet Setup.................................................................................... 6-5
6.5 LAN-to-LAN Application with Novell IPX ................................................... 6-6
Chapter 7.............................................................................................................. 7-1
Bridging Setup..................................................................................................... 7-1

Prestige 128+ ISDN Router
Table of Contents ix
7.1 Bridging in General.................................................................................... 7-1
7.2 Bridge Ethernet Setup............................................................................... 7-1
7.3 Bridge Static Route Setup ......................................................................... 7-5
Chapter 8.............................................................................................................. 8-1
Dial-in Server Configuration .............................................................................. 8-1
8.1 Remote Access Server.............................................................................. 8-2
8.2 LAN-to-LAN Server Application................................................................. 8-3
8.3 Default Dial-In Setup ................................................................................. 8-4
8.4 Dial-In Users Setup ................................................................................... 8-8
8.5 Multiple Servers behind SUA .................................................................. 8-12
Chapter 9.............................................................................................................. 9-1
Advanced Phone Services ................................................................................. 9-1
9.1 Getting Started .......................................................................................... 9-1
9.2 Setting Up Supplemental Phone Service.................................................. 9-2
9.3 The Flash Key ........................................................................................... 9-2
9.4 Call Waiting ............................................................................................... 9-2
9.5 Three way calling ...................................................................................... 9-3
9.6 Call Transfer .............................................................................................. 9-4
9.7 Call Forwarding ......................................................................................... 9-5
Chapter 10.......................................................................................................... 10-1
L2TP Support..................................................................................................... 10-1
10.1 What is L2TP?..................................................................................... 10-1
10.2 Advantages of L2TP:........................................................................... 10-2

Prestige 128+ ISDN Router
x Table of Contents
10.3 How L2TP Works................................................................................. 10-2
10.4 The Prestige and L2TP ....................................................................... 10-4
Chapter 11 .......................................................................................................... 11-1
Filter Configuration ........................................................................................... 11-1
11.1 About Filtering ..................................................................................... 11-1
11.2 Configuring a Filter Set........................................................................ 11-3
11.3 Configuring a Filter Rule...................................................................... 11-7
11.4 Novell IPX Filter Rule ........................................................................ 11-13
Chapter 12.......................................................................................................... 12-1
SNMP Configuration ......................................................................................... 12-1
12.1 About SNMP........................................................................................ 12-1
12.2 Configuring SNMP............................................................................... 12-1
Chapter 13.......................................................................................................... 13-1
System Security ................................................................................................ 13-1
13.1 Changing the System Password ......................................................... 13-1
13.2 Using RADIUS Authentication ............................................................. 13-3
Chapter 14.......................................................................................................... 14-1
Telnet Configuration and Capabilities............................................................. 14-1
14.1 About Telnet Configuration .................................................................. 14-1
14.2 Telnet Under SUA................................................................................ 14-2
14.3 Telnet Capabilities ............................................................................... 14-2
Chapter 15.......................................................................................................... 15-1
System Maintenance......................................................................................... 15-1

Prestige 128+ ISDN Router
Table of Contents xi
15.1 System Status ..................................................................................... 15-2
15.2 Log and Trace ..................................................................................... 15-6
15.3 Diagnostic.......................................................................................... 15-10
15.4 Backup Configuration ........................................................................ 15-13
15.5 Restore Configuration ....................................................................... 15-13
15.6 Software Update................................................................................ 15-13
15.7 Command Interpreter Mode .............................................................. 15-16
15.8 Call Control........................................................................................ 15-16
Chapter 16.......................................................................................................... 16-1
Troubleshooting ................................................................................................ 16-1
16.1 Problems Starting Up the Prestige ...................................................... 16-1
16.2 Problems With the ISDN Line ............................................................. 16-2
16.3 Problems with the Ethernet Connection.............................................. 16-3
16.4 Problems Connecting to a Remote Node or ISP ................................ 16-3
16.5 Problems for Remote User to Dial-in .................................................. 16-3
Setup Information Worksheet ............................................................................A-1
Acronyms and Abbreviations ............................................................................B-1
Index .....................................................................................................................C-1

Prestige 128+ ISDN Router
List of Figures xiii
List of Figures
Figure 1-1 Internet Access Application.............................................................................. 1-5
Figure 1-2 LAN-to-LAN Connection Application............................................................. 1-6
Figure 1-3 Telecommuting/Remote Access Server Application ........................................ 1-7
Figure 2-1 Front Panel....................................................................................................... 2-1
Figure 2-2 Prestige 128+ Rear Panel and Connections...................................................... 2-3
Figure 2-3 Power-On Display............................................................................................ 2-6
Figure 2-4 Login Screen .................................................................................................... 2-6
Figure 2-5 SMT Main Menu.............................................................................................. 2-9
Figure 2-6 Menu 23 - System Security ............................................................................ 2-10
Figure 2-7 Menu 23.1 - System Security - Change Password ......................................... 2-12
Figure 2-8 Menu 1 – General Setup................................................................................. 2-13
Figure 2-9 Menu 2 – ISDN Setup.................................................................................... 2-17
Figure 2-11 Loopback test ............................................................................................... 2-19
Figure 2-12 Menu 3 - Ethernet Setup .............................................................................. 2-19
Figure 2-13 Menu 3.1 - General Ethernet Setup.............................................................. 2-20
Figure 3-1 Menu 1 – General Setup................................................................................... 3-1
Figure 3-2 Menu 3.2 – TCP/IP and DHCP Ethernet Setup................................................ 3-6
Figure 3-3 Menu 4 – Internet Access Setup..................................................................... 3-10
Figure 3-4 Single User Account Topology ...................................................................... 3-12
Figure 3-5 Menu 4 – Internet Access Setup for Single User Account ............................. 3-15
Figure 4-1 Menu 11 – Remote Node Setup ....................................................................... 4-2

Prestige 128+ ISDN Router
xiv List of Figures
Figure 4-2 Menu 11.1 Remote Node Profile ......................................................................4-3
Figure 4-3 Menu 11.2 - Remote Node PPP Options...........................................................4-9
Figure 4-4 Menu 11.5 – Remote Node Filter ...................................................................4-12
Figure 5-1 TCP/IP LAN-to-LAN Application....................................................................5-1
Figure 5-2 Menu 11.3- Remote Node TCP/IP Options ......................................................5-3
Figure 5-3 Sample IP Addresses for a TCPI/IP LAN-to-LAN Connection ........................5-4
Figure 5-4 Example of Static Routing Topology................................................................5-7
Figure 5-5 Menu 12 - Static Route Setup ...........................................................................5-7
Figure 5-6 Menu 12.1 - IP Static Route Setup....................................................................5-8
Figure 5-7Edit IP Static Route............................................................................................5-8
Figure 6-1 NetWare Server.................................................................................................6-2
Figure 6-2 Prestige in an IPX Environment .......................................................................6-3
Figure 6-3 Menu 3.3 - Novell IPX Ethernet Setup.............................................................6-5
Figure 6-4 LAN-to-LAN Application with Novell IPX .....................................................6-6
Figure 6-5 Menu 11.3 - Remote Node Novell IPX Options...............................................6-7
Figure 6-6 Menu 12.2 - Edit IPX Static Route ...................................................................6-9
Figure 7-1 Menu 3.5 - Bridge Ethernet Setup ....................................................................7-2
Figure 7-2 Menu 11.3 - Remote Node Bridging Options ...................................................7-3
Figure 7-3 Menu 12.3 - Bridge Static Route Setup ............................................................7-5
Figure 7-4 Menu 12.3.1 - Edit Bridge Static Route............................................................7-5
Figure 8-1 Example of Telecommuting .............................................................................8-2
Figure 8-2 Example of a LAN-to-LAN Server Application...............................................8-3
Figure 8-3 Menu 13 – Default Dial-in Setup......................................................................8-4

Prestige 128+ ISDN Router
List of Figures xv
Figure 8-4 Default Dial-in Filter........................................................................................ 8-8
Figure 8-5 Menu 14 - Dial-in User Setup .......................................................................... 8-9
Figure 8-6 Edit Dial-in User .............................................................................................. 8-9
Figure 8-7 Multiple Server Configuration ....................................................................... 8-13
Figure 10-1 How L2TP works ......................................................................................... 10-2
Figure 10-2 Prestige as LNS............................................................................................ 10-5
Figure 10-3 SMT Menu 11.1 ........................................................................................... 10-6
Figure 10-4 Prestiges in Direct mode .............................................................................. 10-7
Figure 10-5 Menu 10 – Tunnel Endpoint Setup............................................................... 10-8
Figure 10-6 Menu 10.1 Tunnel Endpoint Profile............................................................. 10-8
Figure 10-7 Prestige in Proxy mode. ............................................................................... 10-9
Figure 11-1 Outgoing Packet Filtering Process ............................................................... 11-2
Figure 11-2 Menu 21 - Filter Set Configuration .............................................................. 11-3
Figure 11-3 Menu 21.1 - Filter Rules Summary .............................................................. 11-4
Figure 11-4 Menu 21.1.1 - TCP/IP Filter Rule ................................................................ 11-8
Figure 11-5 Menu 21.1.2 - Generic Filter Rule ..............................................................11-11
Figure 11-6 Menu 21.1.3 - IPX Filter Rule.................................................................... 11-13
Figure 12-1 Menu 22 - SNMP Configuration.................................................................. 12-1
Figure 13-1 Menu 23 - System Security .......................................................................... 13-1
Figure 13-2 Menu 23.1 - System Security - Change Password ....................................... 13-2
Figure 13-3 Menu 23.2 - System Security - External Server........................................... 13-5
Figure 14-1 Telnet Configuration on a TCP/IP Network ................................................. 14-1
Figure 15-1 Menu 24 - System Maintenance................................................................... 15-1

Prestige 128+ ISDN Router
xvi List of Figures
Figure 15-2 Menu 24.1 - System Maintenance – Status...................................................15-3
Figure 15-3 LAN Packet That Triggered Last Call ..........................................................15-4
Figure 15-4 System Maintenance - Information...............................................................15-5
Figure 15-5 Menu 24.2.2 – System Maintenance – Change Console Port Speed ...........15-6
Figure 15-6 Examples of Error and Information Messages..............................................15-7
Figure 15-7 Menu 24.3.2 - System Maintenance - Syslog and Accounting .....................15-8
Figure 15-8 Menu 24.4 - System Maintenance - Diagnostic..........................................15-10
Figure 15-9 Trace Display for a Successful Manual Call...............................................15-12
Figure 15-10 Trace Display for a Failed Authentication ................................................15-12
Figure 15-11 Menu 24.7 - System Maintenance - Upload Firmware .............................15-14
Figure 15-12 Boot module commands ...........................................................................15-15
Figure 15-13 Command mode........................................................................................15-16
Figure 15-14 Menu 24.9 - System Maintenance - Call Control .....................................15-17
Figure 15-15 Call Control Parameters............................................................................15-17
Figure 15-16 Menu 24.9.2 - Blacklist ............................................................................15-19
Figure 15-17 Menu 24.9.3 - Budget Management .........................................................15-20
Figure 15-18 Call History...............................................................................................15-21

Prestige 128+ ISDN Router
List of Tables xvii
List of Tables
Table 1-1 IP subnet masks and the number of hosts allowed..........................................xxv
Table 2-1 LED functions................................................................................................. 2-2
Table 2-2 Main Menu Commands .................................................................................. 2-7
Table 2-3 Main Menu Summary..................................................................................... 2-9
Table 2-4 General Setup Menu Fields .......................................................................... 2-14
Table 2-5 Menu 2 – ISDN Setup .................................................................................. 2-17
Table 3-1 DHCP Ethernet Setup Menu Fields ................................................................ 3-7
Table 3-2 TCP/IP Ethernet Setup Menu Fields ............................................................... 3-8
Table 3-3 Internet Account Information ......................................................................... 3-9
Table 3-4 Internet Access Setup Menu Fields................................................................3-11
Table 3-5 Single User Account Menu Fields ................................................................ 3-15
Table 4-1 Remote Node Profile Menu Fields ................................................................. 4-3
Table 4-2 BTR v MTR for BOD..................................................................................... 4-8
Table 4-3 Remote Node PPP Options Menu Fields .......................................................4-11
Table 5-1 TCP/IP related fields in Remote Node Profile................................................ 5-4
Table 5-2 TCP/IP Remote Node Configuration .............................................................. 5-5
Table 5-3 Edit IP Static Route Menu Fields.................................................................... 5-9
Table 6-1 Novell IPX Ethernet Setup Fields................................................................... 6-5
Table 6-2 Remote Node Novell IPX Options ................................................................. 6-8
Table 6-3 Edit IPX Static Route Menu Fields............................................................... 6-10
Table 7-1 Bridge Ethernet Setup Menu - Handle IPX Field Configuration.................... 7-2

Prestige 128+ ISDN Router
xviii List of Tables
Table 7-2 Remote Node Network Layers Menu Bridge Options ....................................7-4
Table 7-3 Bridge Static Route Menu Fields ....................................................................7-6
Table 8-1 Remote Dial-in Users/Remote Nodes Comparison Chart ...............................8-1
Table 8-2 Default Dial-in Setup Fields............................................................................8-5
Table 8-3 Edit Dial-in User Menu Fields ......................................................................8-10
Table 8-4 Edit Dial-in User Menu Fields (continued) ................................................... 8-11
Table 8-5 Services vs. Port number ...............................................................................8-13
Table 9-1 Phone Flash Commands ..................................................................................9-5
Table 10-1 SMT Menu 11.1- Remote Profile L2TP fields ............................................10-7
Table 10-2 Tunnel Endpoint Profile Fields....................................................................10-8
Table 11-1 Abbreviations Used in the Filter Rules Summary Menu ............................. 11-4
Table 11-2 Abbreviations Used in the Filter Rules Summary Menu (continued).......... 11-5
Table 11-3 Abbreviations Used If Filter Type Is IP .......................................................11-5
Table 11-4 Abbreviations Used If Filter Type Is IPX .................................................... 11-6
Table 11-5 Abbreviations Used If Filter Type Is GEN .................................................11-6
Table 11-6 TCP/IP Filter Rule Menu Fields ..................................................................11-9
Table 11-7 Generic Filter Rule Menu Fields ...............................................................11-12
Table 11-8 IPX Filter Rule Menu Fields ..................................................................... 11-14
Table 12-1 SNMP Configuration Menu Fields..............................................................12-2
Table 13-1 System Security - External Server Menu Fields..........................................13-6
Table 15-1 System Maintenance - Status Menu Fields..................................................15-3
Table 15-2 Fields in System Maintenance.....................................................................15-5
Table 15-3 System Maintenance Menu Syslog Parameters...........................................15-8

Prestige 128+ ISDN Router
List of Tables xix
Table 15-4 System Maintenance Menu Diagnostic .....................................................15-11
Table 15-5 Call Control Parameters Fields................................................................. 15-18
Table 15-6 Call History Fields.................................................................................... 15-21
Table 16-1 Troubleshooting the Start-Up of your Prestige ........................................... 16-1
Table 16-2 Troubleshooting the ISDN Line.................................................................. 16-2
Table 16-3 Troubleshooting the Ethernet Connection .................................................. 16-3
Table 16-4 Troubleshooting a Connection to a Remote Node or ISP ........................... 16-3
Table 16-5 Troubleshooting for Remote Users to Dial-in............................................. 16-3