ZyXEL Communications Prestige 623R-A1 User manual

Prestige 623R-A1
ADSL Dual-link Router
Quick Start Guide
Version 3.40
August 2003

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Introducing the Prestige
The Prestige 623R-A1 ADSL Dual-link Router is the ideal all-in-one device for small networks connecting
to the Internet via ADSL. See your User’s Guide for more details on all Prestige features.
You should have an Internet account already set up and have been given most of the following information.
INTERNET ACCOUNT INFORMATION
Virtual Path Identifier (VPI): ____________
Virtual Channel Identifier (VCI): ____________
Multiplexing (VC-based or LLC-based): VC LLC
Your device’s WAN IP Address (if given): __________________
DNS Server IP Address (if given): Primary:_________________ Secondary: _________________
Encapsulation (or Protocol)
RFC 1483
ENET ENCAP Ethernet Encapsulation Gateway IP Address: ____________________
PPPoA User Name: ____________ Password: ____________
PPPoE (PPPoE) Service Name: ____________
User Name: ____________ Password: ____________
Hardware Connection
Rear Panel Connection
PORT CONNECTION
1. DSL Connect to a telephone jack using a telephone wire.

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PORT CONNECTION
2. LAN
10/100M
Use an Ethernet cable to connect to a computer for initial configuration. The port is auto-
negotiating (can connect at 10 or 100Mbps) and auto-sensing (automatically adjust to the
type of Ethernet cable you use (straight-through or crossover)).
3. POWER Connect to a power source using the power adapter for your region (see your User’s
Guide).
After you’ve made the connections, connect the power cable to a power supply and push in the power button
to turn on the Prestige. Look at the front panel LEDs.
USB The USB port is useful if you have a USB-enabled computer that does not have a network
interface card for attaching to your Ethernet network. Refer to the Installing USB Driver
section.
RESET You only need to use this button if you’ve forgotten the Prestige’s password. It returns the
Prestige to the factory defaults (password is 1234, LAN IP address 192.168.1.1 etc. see
your User’s Guide for details).
Front Panel LED
When the Prestige is turned on, the PWR LED turns on. The SYS and USB LEDs blink while performing
system testing. The SYS LED then turns steady on if the testing is successful. The appropriate LAN and/or
USB LEDs turn on if they are properly connected.
Prestige Factory Defaults
This Quick Start Guide provides a basic configuration that should be compatible with your home or small
office network setup. Refer to the User’s Guide for additional configuration instructions.
PRESTIGE FACTORY DEFAULTS
USB/LAN IP Address 192.168.1.1 Default User name admin
Subnet Mask 255.255.255.0 Default Password 1234
DHCP IP Pool 192.168.1.33 – 192.168.1.64

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Installing the USB Driver
System Requirement
• Windows 98 SE/Me/2000/XP
• An available USB port
DO NOT connect the USB port at this point.
Follow the steps for your version of operating system to install the USB driver.
For Windows 98 SE/Me
Screen shots for Windows Me are shown.
Step 1. Save your work and close all other Windows
applications.
Step 2. Insert the included CD and the main screen
pops up automatically.
Step 3. Double-click Install Driver on the
AutoPlay main screen.
Step 4. A Welcome dialog box displays, click Next.

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Step 5. Click Yes to agree to the license agreement.
Step 6. Click Finish and restart the computer when
prompted to complete the installation
Step 7. Plug the square end of the USB cable into the back of your Prestige and then plug the
rectangular end of the USB cable into the back of your computer. A window displays briefly,
indicating that the system has found a new hardware.
For Windows 2000/XP
Screen shots for Windows XP are shown.

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Step 1. Save your work and close all other
Windows applications.
Step 2. Insert the included CD and the main screen
pops up automatically.
Step 3. Double-click Install Driver on the
AutoPlay main screen.
Step 4. A ZyXEL USB Device - InstallShield
Wizard screen displays.
Step 5. Connect the USB port to the computer
when prompted. A window displays briefly,
indicating that the system has found a new
hardware.
Step 6. If a Security Warning screen displays,
click Yes to continue.

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Step 7. A Found New Hardware Wizard screen
displays. Click Cancel.
Step 8. Click OK in the ZyXEL USB Device
Setup Wizard screen to continue.
Step 9. When a Welcome dialog box displays, click
Next to continue.
Step 10. Click Yes to agree to the license agreement.

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Step 11. For Windows 2000: When a Digital Signature Not Found warning screen displays, click Yes
to continue.
For Windows XP: When a Hardware Installation warning screen displays as shown, click
Continue Anyway.
Step 12. Click Finish and restart the computer when prompted to complete the installation.
Verifying Your USB Installation
When your computer finishes rebooting, check the status
of the Prestige in the Device Manager window. Click
Start, Settings, Control Panel, System, Hardware and
then click Device Manager. (Steps may vary depending
on the version of Windows).
Verify the status of the Prestige under Network Adapter.
Check that there is no question mark on the device icon
for the Prestige.
Setting Up Your Computer’s IP Address
Skip this section if your computer is already set up to accept a dynamic IP
address. This is the default for most new computers.
The Prestige is already set up to assign your computer an IP address. Use this section to set up your
computer to receive an IP address or assign it a static IP address in the 192.168.1.2 to 192.168.1.254 range
with a subnet mask of 255.255.255.0. This is necessary to ensure that your computer can communicate with
your Prestige.

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Your computer must have a network card and TCP/IP installed. TCP/IP should already be installed on
computers using Windows NT/2000/XP, Macintosh OS 7 and later operating systems.
Windows 2000/NT/XP
1. In Windows XP, click start, Control Panel. In Windows 2000/NT, click Start, Settings, Control
Panel.
2. In Windows XP, click Network Connections.
In Windows 2000/NT, click Network and Dial-up Connections.
3. Right-click Local Area Connection and then click Properties.
4. Select Internet Protocol (TCP/IP) (under the General tab in Win XP) and click Properties.
5. The Internet Protocol TCP/IP Properties screen opens
(the General tab in Windows XP).
-To have your computer accept a dynamic IP address,
click Obtain an IP address automatically.
-If you want a static IP address, click Use the following
IP Address and fill in the IP address (use one
between192.168.1.2 and 192.168.1.254), Subnet mask
(255.255.255.0), and Default gateway (192.168.1.1)
fields.
Click Advanced.
6. Remove any previously installed gateways in the IP
Settings tab and click OK to go back to the Internet
Protocol TCP/IP Properties screen.
7. Click Obtain DNS server address automatically if you
do not know your DNS server IP address(es).
If you know your DNS server IP address(es), click Use
the following DNS server addresses, and type them in
the Preferred DNS server and Alternate DNS server
fields.
If you have previously configured DNS servers, click
Advanced and then the DNS tab to order them.

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8. Click OK to close the Internet Protocol (TCP/IP)
Properties window.
9. Click OK to close the Local Area Connection
Properties window.
Refer to your User’s Guide for detailed IP address configuration for other Windows and Macintosh
computer operating systems.
Checking/Updating Your Computer’s IP Address
1. In the computer, click Start, (All) Programs, Accessories and then Command Prompt.
2. In the Command Prompt window, type "ipconfig" and then press ENTER to verify that your
computer’s static IP address is in the correct subnet (in the range between 192.168.1.2 and
192.168.1.254 if using the default Prestige LAN IP address). Alternatively, to have the Prestige assign
your computer a new IP address (from the IP pool), make sure your Prestige is turned on, type
"ipconfig /renew" and then press ENTER.
Testing the Connection to the Prestige
1. Click Start, (All) Programs, Accessories and then Command Prompt.
2. In the Command Prompt window, type "ping” followed by a space and the IP address of the Prestige
(192.168.1.1 is the default).

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3. Press ENTER. You should see the reply messages displayed as shown. Your computer can now
communicate with the Prestige using the LAN or the USB port.
Configuring Your Prestige
This Quick Start Guide shows you how to use the web configurator only. See your
User’s Guide for background information on all Prestige features and SMT
(System Management Terminal) configuration.
Accessing Your Prestige Via Web Configurator
Step 1. Launch your web browser. Enter “192.168.1.1” as the web site address.
Step 2. An Enter Network Password window displays. Enter the user name (“admin” is the default),
password (“1234” is the default) and click OK.
C:\>ping 192.168.1.1
Pinging 192.168.1.1 with 32 bytes of data:
Reply from 192.168.1.1: bytes=32 time=10ms TTL=254
Reply from 192.168.1.1: bytes=32 time<10ms TTL=254
Reply from 192.168.1.1: bytes=32 time<10ms TTL=254
Reply from 192.168.1.1: bytes=32 time<10ms TTL=254
Ping statistics for 192.168.1.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 10ms, Average = 2ms
C:\>
Web site address.

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Step 3. You should now see the web configurator Site Map screen.
• Click Wizard Setup to begin a series of screens to configure your Prestige for the first time.
• Click a link under Advanced Setup to configure advanced Prestige features.
• Click a link under Maintenance to see Prestige performance statistics, upload firmware and
back up, restore or upload a configuration file.
• Click Logout in the navigation panel when you have finished a Prestige management session.
The Prestige automatically logs you out if it is left idle for five minutes; press
ENTER to log back in again.
Default user name.
WIZARD
Navigation panel
LOGOUT

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Internet Access Using the Wizard
You can use the Wizard Setup screens to configure your system for Internet access settings and fill in the
fields with the information in the Internet Account Information table.
Step 1. In the Site Map screen click Wizard Setup to display the first wizard screen.
Wizard Screen 1
Select an encapsulation type your ISP uses from
the Protocol drop-down list box.
Enter the VPI and VCI numbers assigned by your
ISP in the VPI and VCI fields.
Refer to the on-line HTML help or the User’s
Guide to set the ATM QoS Type and Cell Rate
fields.
Click Next.
Step 2. The second wizard screen varies depending on what protocol (or encapsulation) type you use.
Wizard Screen 2: Internet Connection with PPPoE
If your ISP provides the name of your PPPoE
service provider, enter it in the Service Name field.
Enter the user name and password exactly as
your ISP assigned them.
Select Obtain an IP Address Automatically if you
have a dynamic IP address; otherwise select Static
IP Address and type your ISP assigned IP address
in the text box below.
Select Connect on Demand when you don't
want the connection up all the time and
specify an idle time-out period (in seconds) in
the Max. Idle Timeout field.
Select Nailed-Up Connection when you want your
connection up all the time. The Prestige will try to
bring up the connection automatically if it is
disconnected.

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Wizard Screen2: Internet Connection with PPPoA
Refer to the field descriptions discussed
previously.
Wizard Screen 2: Internet Connection with RFC 1483
Enter the IP address given by your ISP in
the IP Address field.

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Wizard Screen2: Internet Connection with ENET
ENCAP
In the ENET ENCAP Gateway field,
enter the gateway IP address given by
your ISP.
Refer to the field descriptions discussed
previously.
Step 3. Click Finish to complete the wizard setup.
Test Your Internet Connection
Launch your web browser and navigate to www.zyxel.com. Internet access is just the beginning. Refer to
the User’s Guide for more detailed information on the complete range of Prestige features. If you cannot
access the Internet, open the web configurator again to confirm that the Internet settings you configured in
the Wizard Setup are correct.
Troubleshooting
PROBLEM CORRECTIVE ACTION
The PWR and/or
SYS LEDs are
off.
Make sure the Prestige is connected to the correct power adapter, the power adapter
is plugged into an adequate power supply and the Prestige power switch is turned
on.
Turn the Prestige off and on. If the error persists, you may have a hardware problem.
In this case, you should contact your local vendor.
The LAN
10/100M LED
won’t turn on.
Check the cable connection to the Prestige LAN 10/100M port.
Make sure your computer network card is working properly.
The DSL LED is
off.
Check the connection between the Prestige DSL port and the wall jack.

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PROBLEM CORRECTIVE ACTION
Windows does
not auto-detect
the USB
connection to
the Prestige.
Make sure the Prestige is turned on and connected to the USB port on the computer.
Perform a hardware scan by clicking Start, Settings, Control Panel and double-
clicking Add/Remove Hardware. (Steps may vary depending on the version of
Windows).
Follow the on-screen instructions to search for the Prestige and install the driver.
Check for possible hardware conflicts. In Windows, click Start, Settings, Control
Panel, System, Hardware and then click Device Manager. Verify the status of the
Prestige under Network Adapter. (Steps may vary depending on the version of
Windows).
Connect the Prestige to another computer. If the error persists, you may have a
hardware problem. In this case, you should contact your local vendor.
USB driver
installation
crashes my
computer.
You may have a sniffer program installed. Remove any sniffer applications on the
computer and reboot the computer.
Reinstall the USB driver again.
I cannot access
the web
configurator.
The default user name is “admin” and the default password is “1234”. If you have
changed the password and have forgotten, you need to reset the Prestige. See
User’s Guide.
Make sure you type in the correct IP address. The default LAN and USB IP address
is 192.168.1.1. If you changed the Prestige default IP address then enter the new
one as the URL.
Check that your computer IP address and the Prestige IP address are on the same
subnet.
I cannot ping
any computer on
the LAN.
If all of the LAN LEDs are off, check the cables between the Prestige and your
computer or hub.
Check the TCP/IP configuration on your computer. Make sure that the IP address
and the subnet mask of the Prestige and the computer are in the same range.
I cannot get a
WAN IP address
from the ISP.
The WAN IP is provided after the ISP verifies the MAC address, host name or user
ID.
Find out the verification method used by your ISP and configure the corresponding
fields.
I cannot access
the Internet.
Make sure the Prestige is turned on and connected to the network.
If the Prestige ’s DSL LED is off, check the cable between the Prestige and the
telephone wall jack.
Make sure you entered your user name correctly. A username may be case-
sensitive.