247Security mDVR600 Series User manual

Copyright © 2009, 247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
QUICK
mDVR600 Series
GUIDE

247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
600 Series Quick Guide - INSTALLATION
Thank you for purchasing a 600Series DVR from 247Security Inc. For any questions regarding the
installation procedure, please contact 247Security Inc. Technical Support at 1-866-693-7492.
Your order should contain the following components (per system):
1. mDVR600 system (602L or 602W, depending on your order)
2. One to Two Cameras, depending on your order
3. One Camera Cable per Camera
4. Power cable & screws
5. Digital I/O cable
6. Event Marker
7. USB A-to-MiniB Cable
8. Ethernet Network Cable
9. RCA Adapter
Optional equipment:
1. GPS antenna (602W ONLY)
2. WIFI antenna (602W ONLY)
3. USB Flash Memory Drive for GPS data retrieval (OPTIONAL – 602W ONLY)
4. USB Flash Memory Drive (Memory Stick) for Marked Event retrieval
5. Additional solid state drives or hard drives
The installation of your mDVR600 is comprised of the following five steps:
1. GPS antenna (602W ONLY)
2. WIFI antenna (602W ONLY)
3. USB Flash Memory Drive for GPS data retrieval (OPTIONAL – 602W ONLY)
4. USB Flash Memory Drive (Memory Stick) for Marked Event retrieval
5. Additional solid state drives or hard drives
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
1. DVR AND CAMERA PLACEMENT
DVR
The first step is to determine the most appropriate location for the DVR and cameras. Mounting locations will vary
depending on the bus style, body manufacturer and bus year. Mounting orientation can be horizontal, vertical, or at
angles for spatial consideration. Mount the DVR through the affixed mounting base and ensure there is sufficient
space in front and around the DVR for easy removal of the hard drive—approximately 7 inches, to open the door.
Recommended installation locations include: inside the front bulkhead, behind the driver’s mirror, or on top of or
under the dashboard.
CAMERAS
When mounting the front camera, ensure the camera is centered on the ceiling of the bus, nearest to the front
bulkhead—or nearest to the ceiling if mounted on the bulkhead—as is convenient to avoid being a headroom hazard
to occupants. Avoid installing cameras to sections of the ceiling that are exposed to, or are leaking, water.
2. CABLES
All cables for the installation and maintenance of your DVR system are included and consist of the following:
Cables for Installation
Camera Cable
(One per Camera) Event Marker Power Cable Digital I/O Cable GPS Antenna
(602W ONLY)
Auxiliary Equipment for Service
Crossover Ethernet Cable USB 2.0 A-to-MiniB Cable Camera-to-RCA Adapter USB Memory Stick
(Optional)
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
CAMERA CABLES
Camera Cables (available in lengths of 15, 35 or 50 feet) use the STP (shielded twisted pair) cable standard. The
Camera Cables are connected using molded 2x3 Molex interfaces that are keyed to prevent improper mating. Each
connector uses a clip to snap securely to each camera and to the inputs on your DVR. The camera cables snap in
place with the cable clip facing towards the base of the DVR. After the installation, all Camera Cables should be
concealed and holes filled with grommets to protect the equipment from vandalism.
EVENT MARKER
The Event Marker is used for the driver to indicate a critical event during recording, which the DVR will interpret as a
priority video for later review. When the driver presses the event marker button, the DVR will mark all video feeds
from 150 seconds prior to and after the button press, 150 seconds is the factory default, but is programmable from
1 – 600 seconds. These priority event videos can be retrieved by the technician, using our USB memory stick, to be
viewed on a computer with the DVRViewer application installed.
The 600Series is unique in that an Event Marker is also built in to the front of the DVR and can be used in
conjunction with or in place of the external Event Marker cable.
The Event Marker module has one button, to signal an event, and 3 color lights to indicate three DVR states: green
for POWER; amber for hard drive RECORDING; and red for VIDEO LOST when a camera signal has been lost.
POWER CABLE
A three-wire, 12-feet-long Power Cable is used for connecting the DVR directly to the battery power in the vehicle’s
electrical box. The cable uses a large molded 2x2 Molex connector that is keyed, thereby connecting to the DVR in
only one orientation. The cable’s three wires are described in the following table:
POWER CABLE BUS ELECTRICAL PANEL
DC IN (Red) Constant LIVE Power Source (battery side of solenoid, direct current)
GND (Black) Ground in bus electrical panel
IGN. ON/OFF (White) Ignition-switched Power (live only if ignition is turned to ON/ ACC)
Two screws (#4 thread, 3/8“ long) are included to securely fasten the Power Cable to the DVR. Securing the Power
Cable to the DVR prevents occupants from deactivating the system by disconnecting the Power Cable.
IMPORTANT: Make sure that both the RED (constant power) and white (ignition power) are fused in the electrical
box with 7.5 Amp fuses (not supplied).
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
SENSOR & ALARM CABLE (DIGITAL I/O)
The Digital I/O Cable is used for connecting the DVR to the vehicle’s pertinent electrical functions, such as the turn
signals, brake pedal, and the stop-arm. The cable is 15 feet long and connects to the DVR using a molded 2x5
Molex connector, and to the vehicle’s equipment using 4 twisted pairs of wires. Using the Digital I/O Cable is an
optional function at your discretion.
Digital Input # Wire Color Function
DI 1 Brown TEXT OVERLAY – AMBER
DI 2 Green+White TEXT OVERLAY – STOP-ARM
DI 3 Green TEXT OVERLAY – BRAKES
DI 4 Orange+White TEXT OVERLAY – LEFT SIGNAL
DI 5 Orange TEXT OVERLAY – RIGHT SIGNAL
GPS MODULE (602W ONLY)
The GPS Module is an external GPS antenna. The module’s cable measures 12 feet long and uses a mini din cable
connection to connect to the DVR. The module has a magnetic base; however, it is recommended that the module
be secured to a surface through its screw holes. To ensure maximum functionality, the GPS antenna must be
mounted in direct, unobstructed line-of-sight with the sky, such as the base of the windshield.
WIFI MODULE (602W ONLY)
The WIFI Module is an external 802.11G wireless antenna. The module’s cable measures 9 feet long and uses a
mini din cable connection to connect to the DVR. The module has a magnetic base to attach to the roof of the bus.
To ensure maximum functionality, the WIFI antenna must be mounted in direct, unobstructed line-of-sight with a
wireless access point. The WIFI module is used in conjunction with the 247Security offerings of “Hands Free” and
“SmartServer”. The DVR may also be configured to work with other wireless networks.
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
3. CONNECTIONS AND ON-SITE PREPARATIONS
Front View of mDVR600 Rear view of an mDVR600 2-channel
Port Function – DVR Front (H – M located behind the front door)
A LED - Power - battery
B LED - Power - Ignition
C LED - Recording
D LED- ERR – unit is in error condition and needs attention
E LED – Video Lost – indicates at least one camera is not recording
F Door Lock
G Key Lock – must be in closed position for DVR to power up
H T100Mb/s RJ45 Ethernet port, with unique IP address. Ports are for administrative access to the DVR
from your laptop using the included crossover Ethernet cable LAN : 192.168.1.100
I Event marker button
J USB Port – used to download marked events with USB Download Stick
K Audio Out – RCA Jack
L Video Out – RCA Jack
M Storage Location – storage media can be an HDD (160GB) or solid state memory (16GB, 32GB or
64GB), DVR’s with solid state storage DO NOT require an additional spring mounting plate
Port Function – DVR Rear (NOTE: ALL CONNECTIONS ARE 180 REVERSED FROM OTHER MODELS)
N Wi-Fi feature for local wireless access - available on 602W ONLY
O Camera Connections (2) NOTE: Camera 2 is on the outside and Camera 1 is on the inside
P COM1 – FOR FUTURE USE
Q GPS Connection - available on 602W ONLY
R GPIO – to connect sensors (AMBER, STOP-ARM, BRAKES, LEFT, RIGHT)
S RELAY – FOR FUTURE USE
T EVENT MARKER – DVR has event marker button on the front of the DVR also
U Power input for 8V to 26V DC. Includes two #4-threaded screw holes for securing the power cable.
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
SETTING UP YOUR LAPTOP FOR CONNECTING TO THE DVR
At any point in the installation, the DVR can be connected to a laptop to provide the installer a live view of the
cameras for aiming purposes. Using the included cross-over cable, attach one end to the LAN 1 port on the DVR, and
the other end to the Ethernet LAN port on the laptop. To verify that the correct type of Ethernet cable is being used,
inspect one of the connector ends for the embossed letters “XOVER”.
For Windows XP users, consider the following steps:
1. Right-click on My Network Places and click Properties.
2. Right-click Local Area Connection and click Properties.
3. From the list of protocols, select Internet Protocol (TCP/IP) and click the Properties button.
4. For your convenience, make a record of any values in the number fields on this page. They may be required
to be restored in order to return the laptop to your institute’s private network after the installation.
5. Change the IP Address field to 192.168.1.55
6. Change the Subnet Mask field to 255.255.255.0
7. All remaining fields on this page should be left empty.
8. Click OK on the remaining windows to apply the changes until all of the windows have been closed.
For Windows Vista users, consider the following steps:
1. Right click on the mouse on the Network icon on the desktop
2. Go to properties and left click on the mouse
3. Find Manage network connections under Tasks on the left side and left mouse click
4. Right click mouse on Local Area Connection
5. Go to properties and left click mouse (Screen will go blank for a few seconds)
6. At this point a window appears asking for your permission to continue, left click on the mouse to continue
7. Left click mouse on Internet Protocol Version 4(TCP/IPv4)
8. Then left click mouse on Properties
9. Record ANY numbers on this screen for your record if needed
10. Left click mouse on Use the following IP Address button
11. In the IP address window type 192.168.1.55
12. Left click mouse on Subnet mask window, the window should display 255.255.255.0
13. There should be NO other numbers in ANY other window in the Internet Protocol (TCP/IP) Properties
14. Left click on the mouse on OK
15. Left click on the mouse on OK or Close
Note: If the steps above for preparing your laptop do not work or cannot be performed, contact your institution’s
technical department for assistance.
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
4. EQUIPMENT TEST
When all of the cameras, cables, and add-on modules have been installed and when the DVR is connected to your
on-site laptop, the completed setup needs to be tested. To begin the test, ensure the DVR’s Hard Drive lock is turned
to the locked position and then turn the vehicle’s ignition to ACC or ON. Starting the vehicle’s engine—and, by
extension, the alternator to charge the battery—during the test is not essential. Ensure that you have direct line-of-
sight to the front of the DVR to see the LED indicators.
Note: At the first sign of a hazard/malfunction (electrical fire, smoke) immediately turn the vehicle’s ignition OFF.
The 600Series DVR boot sequence is as follows:
Sequence Time Elapsed
[minutes : seconds] Activity
1 0:05 The IGN (ignition) indicator will turn on. The DVR is idling in Stand-By
mode. It is not online or recording.
2 0:15
The PWR (power) indicator will turn on while the IGN (ignition) indicator
will flash, repeatedly. The power LED on the Hard Drive will turn on. The
DVR is now undergoing its boot sequence.
3 0:20 The green POWER indicator on the Event Marker will turn on.
4 0:45 The IGN (ignition) and PWR (power) indicators will turn on solidly. The DVR
has completed its boot sequence.
5 1:00
The amber RECORD light on the Event Marker will turn on solid, also
indicating that the hard drive is recording data. The DVR is now ready to
record, or to be serviced through the Ethernet Cable from your laptop.
NOTE: A NEW FEATURE OF THE ’09, 600 SERIES DVR’S IS THAT WHEN
THE X-CROSS CABLE IS CONNECTED TO THE DVR FOR CONFIGURING THE
BUS AND AIMING CAMERAS, THE UNIT WILL NOT RECORD, AS SOON AS
YOU DISCONNECT THE X-CROSS CABLE FROM THE DVR WITH-IN 10
SECONDS THE DVR WILL AGAIN BEGIN RECORDING. THIS CAN BE
CHANGED IN THE SYSTEM PAGE OF THE SET-UP SCREEN IF DESIRED.
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
5. DVRViewer APPLICATION AND CAMERA AIMING
GETTING STARTED
Insert the 247Security Inc. CD-ROM into your on-site laptop and install the DVRViewer application. Owners of our
previous generation of digital surveillance systems (400Series DVR) will have our old DVR application installed,
called DVR Client. Please ensure that the old DVR Client application is successfully uninstalled from the computer
before proceeding to install the new DVRViewer.
While DVRViewer is fully backwards-compatible with all 400Series and 600Series DVR systems, this universal
compatibility does not extend from the old DVR Client. Having two unique instances of our applications installed, or,
attempting to service your mDVR600 systems using the mDVR400-specific DVR Client, may cause a software
conflict and interfere with accessing your DVRs for service.
After the installation is completed, turn on your DVR and connect it to your laptop using the bundled Crossover
Cable. When your DVR has completed its boot-up sequence, start your newly-installed DVRViewer application on
your laptop.
TO LOG INTO DVRViewer
You will be presented with the user login screen for DVRViewer.
For the first time the application is started, it will use the
proceeding de facto credentials:
Username: admin
Password: 247SECURITYINC
Note: The User Name and Password fields are case-sensitive. If
you lose or forget your password, please contact 247Security Inc.
Technical Support at 1-866-693-7492 for assistance.
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
DVRViewer MAIN WINDOW
To connect to your DVR, click on Play to open the action menu and select Live View. DVRViewer will scan your
computer’s network port for the connected DVR.
When your DVR is detected, it will appear on the device list along with the IP address of which one of its two LAN
ports you inserted the Crossover Cable. Select the DVR on the list and click Connect.
LIVE FEED FOR AIMING YOUR CAMERAS
When connected, DVRViewer will display a live video feed
from the DVR, allowing for the technician to adjust the
cameras as necessary. The number of simultaneous live
camera feeds will depend on how many camera channels
were enabled in that DVR’s configuration. Absent cameras
from an enabled camera channel will display “VIDEO LOST”
in its respective channel window, in DVRViewer. The live feed
will also carry live audio from all connected cameras for
immediate on-site testing of the built-in microphones
(Microphone available for interior cameras, only)
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
CUSTOMIZING YOUR DVR’S FUNCTIONALITY IN SETUP
The DVR will have been completely configured prior to shipment to the following parameters:
•Date and time adjusted to your local time zone
•One recording channel activated per camera ordered
•Recording parameters, including frame rate, quality, and resolution, configured to recommended settings
•Event Marker recording durations, measured in seconds, of how long before and after the button is pressed
are the camera recordings marked is adjusted to the default of 150 seconds
•The DVR’s shut down delay, after the vehicle’s ignition has been turned off, adjusted to the default delay of
300 seconds (5 minutes).
The above parameters, as well as additional options, can be modified at your discretion by entering your DVR’s
Setup. To make adjustments to you DVR’s configuration, click Setup from the DVRViewer main window.
A login screen will appear, with the HTTP authentication standard. The default credentials are as follows:
User name: admin
Password: admin
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
A successful login will open the DVR
configuration window, which operates
similarly to a Web page. DVR preferences
are divided into sections pertinent to
specific functions. The number of camera-
specific pages for the 600Series is two.
600Series DVRs can use custom names
of your choice to identify each vehicle in
your fleet from one another. The system’s
name can be changed on the System
page of DVR Setup.
Each individual camera channel can also
be given a unique name to help identify
cameras and their locations when
multiple cameras are installed. The
names can be changed in their respective
Camera pages of Setup.
Note: The custom names of your DVR and
camera channels must be alphanumeric
(letters A through Z; numbers 0 through
9). The names cannot contain spaces,
special characters, or punctuation.
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247Security Inc. | 4400 North Point Parkway, Suite # 158, Alpharetta, GA 30022, USA | 1-866-693-7492 | www.247securityinc.com
ALTERNATIVE PROCEDURE FOR AIMING CAMERAS WITHOUT A LAPTOP
If an on-site laptop is not available to aim your cameras, use the bundled RCA Adapter to connect to a portable
television set using a composite video connector. The following is the procedure for using the RCA Adapter:
1. Turn on your DVR and connect your cameras and cables to the DVR.
2. Proceed to a camera of your preference and disconnect the Camera Cable from that camera port on the
DVR.
3. Attach the Camera Cable to the rear of the RCA Adapter.
4. Attach the long dongle of RCA adapter to the DVR.
5. Attach your portable television set to the RCA Adapter using a composite/RCA video cable and adjust the
camera as needed from the screen.
6. Reverse the above steps to remove the RCA Adapter and restore the connection to as it was prior.
The RCA Adapter has male and female Molex connectors that prevent the
connection of the cameras and cables in reverse.
Using this alternative method with the RCA Adapter to adjust your
cameras does not offer the ability to modify your DVR’s internal software
configuration and does not provide audio preview from the cameras’
microphones.
Thank you for choosing 247Security Inc. For any questions regarding the installation procedure, please contact 247Security Inc.
Technical Support at 1-866-693-7492.
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LIMITED WARRANTY
1. GENERAL
Seller warrants its products to be free from defects in materials and workmanship under normal use and service for three (3) years from the date of purchase for
Digital Video Recorders, and three (3) years from the date of purchase for Hard Drive and Camera products. Except as required by law, this Limited Warranty is
only made to Buyer and may not be transferred to any third party.
Seller shall have no obligation under this Limited Warranty or otherwise if:
(i) The product is improperly installed, applied or maintained;
(ii) Improperly service or repaired by anyone other than the Seller or the Seller’s Authorized Service provider.
(iii) Damage caused by natural occurrences, such as lighting, power surges, fire, floods or acts of god.
(iv) Defects resulting from unauthorized modification, misuse, vandalism, alterations or other causes unrelated to defective materials or workmanship.
Non-seller manufactured products are warranted by the third party for a period as defined by the third party. As permitted, Seller assigns to the Buyer those warran-
ties and does not itself warrant any non-Seller manufactured products and sells only on an as is basis.
2. EXCLUSIONS OF WARRANTIES, LIMITATION OF LIABILITY
THERE ARE NO WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE
OTHERWISE, WHICH EXTEND BEYOND THE DESCRIPTION PROVIDED ON THE 247SECURITY PRODUCT SHEET. TO THE FULL EXTENT PERMIT-
TED BY LAW, IN NO CASE SHALL THE SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES ARISING OUT OF OR RELATING IN ANY WAY TO THE PRODUCT AND/OR FOR BREACH OF THIS OR ANY OTHER WARRANTY
OR CONDITION, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABILITY WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED
BY SELLER’S OWN NEGLIGENCE OR FAULT, AND EVEN IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES.
Any product description (whether in writing or made orally by Seller or Seller’s agents), specifications, samples, drawings, diagrams, engineering sheets, or similar
materials used in connection with the Buyer’s order are for the sole purpose of identifying the Seller’s products and shall not be construed as an express warranty
or condition. SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY DAMAGE OR OTHER LOSS BASED ON ANY CLAIM AT
ALL. However, if the Seller is held liable whether directly or indirectly for any loss or damage with respect to the product it sells, regardless or cause or origin, its
maximum liability shall not in any case exceed the purchase price of the product, which shall be fixed as liquidated damages and not as a penalty, and shall be the
complete and exclusive remedy against the Seller.
By accepting the products, to the fullest extent permitted by law, Buyer assumes all liability for, and agrees to indemnify and hold Seller harmless against and defend
Seller from, any and all suits, claims, demands, causes of action and judgments relating to damages, whether for personal injury or to personal property, suffered
by any person, firm, corporation or business association, including but not limited to, Buyer’s customers and/or users.
3. RETURNS AND REPAIRS
Subject to the terms and conditions listed below, during the applicable warranty period, Seller will repair or replace, at its sole option, free of charge any defective
products returned prepaid. In the event that you have a problem with any Seller product, please call 247Security Customer Service and request a RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.
In the USA and CANADA, call 1-866-693-7492 or 1-404-731-7619.
Be sure to have the model number, serial number, and the nature of the problem available for the Customer Service Representative. Prior authorization MUST be
obtained for all returns, exchanges, or credits. ITEMS SHIPPED TO SELLER WITHOUT A CLEARLY IDENTIFIED RMA NUMBER MAY BE REFUSED.
Products returned will be tested to verify the defect. Upon verification, the product will be repaired, exchanged, or credited to Buyer’s account, at the sole discretion
of Seller. In the event of replacement, the returned product will be credited to Buyer’s account and a new invoice issued for the replacement item. If the product is
found to be in good working order or its inability to function properly is a result of user damage or abuse, the product will be returned in the same condition as
received unless repair is possible and requested by Buyer. Repairs of such nature will incur a charge for parts and labor and will proceed only by agreement with
Buyer to accept the charge.
Non-Warranty Repair: Buyer will be charged for repairs to an out of warranty product. Applicable charges will be calculated and quoted when an RMA number is
issued; however, charges may vary based on actual product condition. Buyer must pay shipping costs to the Seller Repair Department. Costs to repair and return
defective products will be the responsibility of the Buyer. For all non-warranty repairs, Buyer will be billed for parts, labor and shipping. Non-warranty repairs are
warranted for 90 days from date of repair.
4. GOVERNING LAW
If the Buyer acquires the Seller’s product in the United States of America, the laws of the State of Georgia apply to this Limited Warranty. If the buyer acquires the
Seller’s product in Canada, except where expressly prohibited by local laws, the laws in force in the Province of Ontario, Canada apply to this Limited Warranty and
each of the parties hereto irrevocably attorns to the jurisdiction of the courts of the Province of Ontario and further agrees to commence any litigation which may
arise hereunder in the courts in the Judicial District of York, Province of Ontario.
© 2009 - 247Security, Inc. All rights reserved. The information in this publication is accurate in all respects, at time of writing. 247Security, Inc. cannot assume responsibility for any consequences resulting from the
use thereof. The information contained herein is subject to change without notice.
4400 North Point Parkway, Suite # 158
Alpharetta, GA 30022, USA 1-866-693-7492 www.247securityinc.com
v.11.06.008