3Com AirConnect 9550 User manual

Part Number 10016854 Rev. AA
Published May 2008
Quick Start Guide
3Com®AirConnect®9550
11n 2.4+5GHz PoE Access Point
3CRWE955075 / WL-605
3Com®AirConnect®9150
11n 2.4GHz PoE Access Point
3CRWE915075 / WL-604
Guide de mise en route…11
Français
Guida introduttiva…21
Italiano
Kurzanleitung…31
Deutsch
Guía de inicio rápido…41
Español
Guia de Início Rápido…51
Portuguese

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please contact 3Com and a copy will be provided to you.
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Quick Start Guide
3Com®AirConnect®9550
11n 2.4+5GHz PoE Access Point
3CRWE955075 / WL-605
3Com®AirConnect®
9150 11n 2.4GHz PoE Access Point
3CRWE915075 / WL-604
This Quick Start Guide describes the basic steps necessary to install and configure your 3Com
AirConnect 9550 11n 2.4+5GHz PoE Access Point and 3Com AirConnect 9150 11n 2.4GHz PoE
Access Point. Note: This guide refers to these devices as the Access Point or AP.
Before you install or move the AP, you must carefully read the safety information provided in
“Safety Information” on page 3 of this manual.
About This Guide
This guide describes the basic installation of the AP. It covers these topics:
•AP Features
•Register Your Product for Services and Repair
•Safety Information
•1: Unpacking the AP
•2: Preparing for Installation
•3: Mounting the AP
•4: Connecting Power
•5: Checking the LED Indicators
•6: Installing Software
•7: Connecting to the AP
•8: Configuring the AP
•Troubleshooting

2
AP Features
Feature Description
Ethernet Port The Ethernet port provides a 10/100/1000 BASE-T Ethernet connection
to a switch. Use a suitable Category 5 cable with straight-through
wiring and standard RJ-45 connectors to connect your AP to the
network.
LEDs The LEDs indicate power and activity. See “Checking the LED
Indicators” on page 8 for details.
Antenna Connectors The AP has three built-in internal antennas. In addition, three RSMA
antenna connectors allow you to connect optional external antennas.
Reset Button To restore factory settings, during power-up, press the Reset button and
hold it for 5 or more seconds.
RJ-45 Console Port Provides a serial interface to the AP for diagnostic use. Default: 115.2K
speed, 8 bits, no parity, 1 stop bit.
Wall-Mounting Bracket
and Table-Top Stand
The combined wall-mounting bracket and table-top stand allows you to
mount the unit on a wall or stand it on a table top.
Ethernet Port
Wall Mounting Bracket/
Connectors for optional antennas
LEDs
RJ-45 Console Port
Reset Button
Table Top Stand
Slots for desktop
mounting
Slots for wall
mounting

3
Register Your Product for Services and Repair
To obtain telephone support as part of your warranty and other service benefits, you must first
register your product at:
http://eSupport.3com.com/
Telephone Technical Support and Repair
3Com offers telephone, e-mail, and Internet access to technical support and repair services. To
access these services for your region, use the appropriate telephone number, URL, or e-mail
address from the following URL:
http://csoweb4.3com.com/contactus/
Safety Information
This equipment must be installed in compliance with local and national building codes, regulatory
restrictions, and FCC rules. For the safety of people and equipment, only professional network
personnel should install the AP.
You must read the following safety information carefully before you install or remove the
unit.
Approved Channels
Use of this product is only authorized for the channels approved by each country. For proper
installation, select your country from the country-selection list.
To conform to FCC and other country restrictions, your product may be limited in the channels
that are available. If other channels are permitted in your country, please visit the 3Com web site
for the latest software version:
www.3Com.com
WARNING: Warnings contain directions that you must follow for your personal safety.
Follow all directions carefully.
WARNING: Exceptional care must be taken during installation and removal of the unit.
WARNING: This unit operates under SELV (Safety Extra Low Voltage) conditions
according to IEC 950 / IEC 60950. The conditions are only maintained if the equipment
to which it is connected also operates under SELV conditions.
WARNING: There are no user-replaceable fuses or user-serviceable parts inside the
unit. If you have a physical problem with the unit that cannot be solved with problem
solving actions in this guide, contact your supplier.
WARNING: RJ-45 ports. These are RJ-45 data sockets. They cannot be used as
standard traditional telephone sockets, or to connect the unit to a traditional PBX or
public telephone network. Only connect RJ-45 data connectors, network telephony
systems, or network telephones to these sockets.
Either shielded or unshielded data cables with shielded or unshielded jacks can be
connected to these data sockets.
WARNING: To comply with FCC radio frequency (RF) exposure limits, a minimum
body-to-antenna distance of 20 cm (8 in.) must be maintained when the AP is
operational.

4
1. Unpacking the AP
Make sure that you have the following items, which are included with the AP:
•One 3Com AirConnect 9550 Access Point or 3Com AirConnect 9150 Access Point
•Wall-mounting hardware:
•1 combined wall-mounting bracket and table-top stand
•4 screws
•4 wall anchors
•8 adhesive rubber feet
•1 CD-ROM containing the WIDMan Utility software
•1 copy of this Quick Start Guide
•One 3Com Warranty document
2. Preparing for Installation
3Com recommends that you connect and check the Ethernet cable and LEDs before you install the
AP in a hard-to-reach location. Also, observe these items before you mount or connect the AP:
Feature Description
Switch Port To connect your wireless network to your wired network, you need a
switch that is connected to the AP.
Cabling Make sure that a standard Ethernet cable with straight-through wiring
is installed at the site before you install the AP.
Make sure that the cable is highly flexible and that the RJ-45 connector
has no extra covering that could prevent the cable from being routed
through the mounting bracket.
Power Requirement Power is supplied using an 802.3af Power Over Ethernet (PoE)
compliant device such as a PoE switch or a PoE injector (also called a
PoE midspan). Example: 3CNJPSE-GIG. For maximum performance,
3Com recommends that you use a Gigabit link.
MAC Address Record the AP MAC address in a safe place before the AP is installed in
a hard-to-reach location.
The MAC address is printed on the back of the AP. Additional MAC
address labels are shipped with the AP.

5
3. Mounting the AP
The AP can be mounted on the following types of surfaces:
•Wall or electrical box (NEMA enclosure)
•Table top
Wall or Electrical Box Mounting
To install your AP on a wall or electrical box, use the mounting bracket that comes with the
device. Follow these steps:
1Following these guidelines, screw the mounting bracket to a wall or electrical box (NEMA
enclosure):
•The mounting bracket tabs should be pointing upward.
•If mounting to drywall, use the 4 screws and 4 wall anchors.
•If mounting to an EU electrical box (60.3mm), use 2 threaded screws and insert into the
holes marked “A” in the diagram shown below.
•If mounting to a US electrical box (83.3mm), use 2 threaded screws and insert into the
holes marked “B” in the diagram shown below.
2Connect the Ethernet cable (for power and network connection) to the LAN port on the back
of the AP.
3To mount the AP onto the mounting bracket, insert the mounting-bracket tabs into the slots
on the back of the AP.
CAUTION: If you are mounting the AP on a wall, you cannot use the slots on the bottom narrow
edge of the device. Instead, you must use the slots on back of the AP.
A
B
A
B

6
Tabletop Mounting
To install the AP on a flat surface such as a table or desktop, follow these steps:
1Insert the tabs on the table stand into the slots on the side of the AP, as shown in the
illustration. Align the cable routing cut out toward the upper part of the stand.
2To lock the stand to the AP, slide the stand back and the AP forward, as shown here:
3Place the AP and table stand on the table.
4Connect the Ethernet cable for power and network connection to the LAN port on the back
of the AP.
Cable routing cut out

7
4. Connecting Power
This section describes how to power the AP in either of these ways:
•By Power Over Ethernet (PoE) supplied over the LAN by an 802.3af PoE compliant device
such as a switch.
•By PoE supplied by a PoE injector or midspan (not included with the AP).
Power over Ethernet (PoE) from the LAN
To power the AP using PoE provided by a switch or other 802.3af compliant device, plug the
network cable from the device into the AP’s Ethernet port.
Power over Ethernet from a PoE Injector
To power the AP using a PoE injector or midspan (not included), follow these steps:
1Connect the LAN cable from a switch to the Switch port on the PoE injector. 3Com
recommends that you use a Gigabit PoE injector such as 3CNJPSE-GIG
2Connect a LAN cable from the Ethernet port on the AP to the other LAN port on the PoE
injector.
3Plug the PoE injector into a properly grounded electric outlet. See the illustration.
PoE Switch
Access Point
Switch
(non-PoE)
Access Point
To Access Point
To Switch

8
5. Checking the LED Indicators
When the AP is connected to power, LEDs indicate activity as follows:
6. Installing Software
The following application is included on the 3Com WIDMan Utility CD-ROM:
•Wireless Infrastructure Device Manager (WIDMan Utility)
To discover and configure the AP, you must first install the Wireless Infrastructure Device Manager
software (WIDMan) on your computer.
1Turn on your computer.
2Insert the 3Com Installation CD into the CD-ROM drive.
The CD menu appears. If it does not appear, start the Setup menu from the Windows Start
menu. For example: Start > Run > d:\autorun.exe
3On the menu, click Install/Uninstall WIDMan.
4On the next screen, double-click 3Com Wireless Infrastructure Device Manager and then
click Install. The installation begins.
5Follow the instructions on each screen to complete the installation. If prompted, reboot the
computer.
Indicator Color State Description
LED 1
(Power/
System)
Off No power
Amber On Failure of CPU or system
Blinking System initiation or reset (software self-
testing and loading)
Green On Powered on and ready for operation
LED 2
(2.4G)
Green Off Radio disabled
On Radio enabled
Blinking Activity
LED 3
(5G)
(on the 3Com
AirConnect 9550
Access Point only)
Green Off Radio disabled
On Radio enabled
Blinking Activity
LED 4
(Ethernet)
Off No 10/100/1000 BASE-T link detected, or
administratively disabled
Amber On 10/100 BASE-T link detected; no activity
Blinking 10/100 BASE-T link activity
Green On 1000 BASE-T link detected; no activity
Blinking 1000 BASE-T link activity