3Disc Heron IOS User manual

User Manual

Small Scanner. Great Comfort.
1. Introducing the Heron™ IOS Solution
1.1. Introduction ................................................................... 6
1.2 Indications supported ........................................................... 6
 1.3Certicationandcompliance .................................................... 6
1.4 Regulatory ..................................................................... 7
1.5 Intended Use ................................................................... 7
 1.6Classications .................................................................. 7
2. What’s in the Box
3.SystemRequirementsandSpecications
 3.1SystemSpecications ........................................................... 9
3.1.1 Scanner ...................................................................... 9
3.1.2 Scanning Process.............................................................. 9
 3.1.3Soware&LabIntegration .................................................... 10
 3.2ComputerRequirements ....................................................... 10
 3.2.1RequiredSowareandMisc. .................................................. 10
 3.2.2RequiredHardware ........................................................... 10
 3.3EnvironmentConditions........................................................ 11
 3.4PowerInput ................................................................... 11
 3.5ReusableTips ................................................................. 11
3.6 Scanner – Base and Handpiece ................................................. 11
4.HowtoConnect&SetuptheHeron™IOSSolution
4.1 Setting Up and Connecting the Heron™ IOS ..................................... 12
 4.2Heron™IOSComponentsOverview............................................. 14
4.3 Settings ....................................................................... 14
4.4 cloud storage .................................................................. 16
5. Operating the Heron™ IOS Solution
5.1 Getting Started................................................................. 18
 5.1.0CommunicationwiththeLab19
 5.1.1CaseManagementSowareOverview ......................................... 20
 5.2Indicationworkows........................................................... 23
 5.2.1Createneworder ............................................................. 24
 5.3.Importantthingstoknowbeforescanning ...................................... 26
5.4 Operating the scanner .......................................................... 26
5.4.1 Scanning .................................................................... 26
 5.4.2MandibularandMaxillaryScanning............................................ 27
 5.4.3BiteAlignment ............................................................... 28
 5.4.4Tip .......................................................................... 29
 5.5ScanningTools................................................................. 30

6. Maintenance
6.1 Cleaning the Handpiece ........................................................ 31
 6.2CleaningandSterilizationofTip................................................. 31
6.3 Disposal ...................................................................... 33
 6.4Calibration .................................................................... 33
7.SafetyGuidelinesandWarnings
 7.1WarningsandSymbols......................................................... 33
7.2 General Guidelines ............................................................. 34
7.3 General Warnings .............................................................. 34
 7.3.1SystemModication ......................................................... 34
 7.3.2ApprovedSoware........................................................... 34
 7.3.3EquipmentFailure ............................................................ 35
7.4 Mechanical Hazards ........................................................... 35
7.4.1 Moving Parts ................................................................. 35
 7.4.2DroppedEquipment ......................................................... 35
7.4.3 Base ....................................................................... 35
 7.5ElectricalSafety ............................................................... 36
 7.5.1ElectricalShock.............................................................. 36
 7.5.2StressonCables ............................................................. 36
 7.6EyeSafety ..................................................................... 36
7.7 Hygiene ....................................................................... 36
 7.8DuringSystemsOperation...................................................... 37
 7.9SymbolsontheHeronandTransportCase....................................... 38
8. Support, Warranty and Repair Service
8.1 Support ....................................................................... 39
8.2 Standard Warranty ............................................................. 39
8.3 Repair Service ................................................................. 39
 8.4OutofWarrantyRepairService ................................................. 40

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1. Introducing the Heron™ IOS Solution
1.1. Introduction
ThankyouforpurchasingtheHeron™IOSsolutionfrom3DISC.
TheHeron™IOSsolutionisdesignedanddevelopedtoproducehigh-qualitydigital
intraoralscans,ormodels,fordentalrestorationoranalysis.
TheHeron™IOSsolutionisdesignedwithyouasadentistandyourpatientinmind.
Thescannerislightweight,smallandeasytouse,enablingafast,accuratescanning
andgreatpatientexperience.TheCasemanagementapplicationisordermanage-
mentasyouknowitanddesignedforeasyandintuitiveuse.Enjoyyournewintraoral
scanner solution!
1.2 Indications supported
Heron™ IOS can be used for the following indications:
∙ Anatomic crowns
∙ Copings
∙ Provisional crowns
∙ Anatomical pontics
∙ Reduced pontics
∙ Provisional pontics
∙ Inlays/Onlays
∙ Implant abutments
∙ 3-unit implant bridges
∙ Up to 5-unit bridges
∙ Orthodontic aligners
∙ Nightguards
∙ Splints
∙ Retainers
∙ Bleach trays
∙ Sleep appliances
1.3Certicationandcompliance
Thesystemhasbeentestedandconformstothefollowingstandards:
•IEC60601-1,Medicalelectricalequipment-Part1:Generalrequirementsforbasic
safetyandessentialperformance
•IEC60601-1-2,Medicalelectricalequipment-Part1-2:Generalrequirementsforbasic
safetyandessentialperformance-CollateralStandard:Electromagneticdisturbances
-Requirementsandtests
•IEC62471,Photobiologicalsafetyoflampsandlampsystems
1.4 Regulatory
TheHeron™IOSismanufacturedandmarketedinaccordancewithUSFDARegulati-
onsandEUMedicalDeviceDirective93-42-EEC.
1.5 Intended Use
TheHeron™IOSisanopticalimpressionsystem.Itisusedtorecordthetopographical
characteristicsofteeth,dentalimpressions,orstonemodelsforuseinthecompu-
ter-aideddesign(CAD)andcomputer-aidedmanufacturing(CAM)ofdentalrestorative
prosthetic devices.
1.6Classications
The Heron™ IOS system has the following classications
•Protectionagainstelectricalshock:TypeBAppliedPart
•Protectionagainstharmfulingressofwater:Ordinaryequipment(IPX0)
•Safetyofapplicationinthepresenceofaammableanestheticmaterialwithairor
withoxygenornitrousoxide:Equipmentnotsuitableforuseinthepresenceofaam-
mableanestheticmixturewithairorwithoxygenornitrousoxide.
CAUTION:Rxonly-Federallawrestrictsthisdevicetobesoldbyoron
theorderofaDentist.
WARNING:Unintendeduseofthesystemcanresultinphysicalinjury
tothepatientandoperator,anddamagetothesystem.

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2. What’s in the Box
The Heron™ IOS system includes the following
Name PartNumber
Heron™IOSSystem(Includes3Tips) IOS-FP-71-001
USB3.0Cable IOS-CP-00-043
AC/DCPowerAdapter IOS-CP-00-088
SavetheBox:Itishighlyrecommendedthatyoustoretheboxinasafeplaceanddo
notthrowitaway.Theboxisoptimalforanynecessarytransportationorshipmentof
the Heron™ IOS.
3.SystemRequirementsandSpecications
3.1SystemSpecications
3.1.1 Scanner
ScannerType Hand-held(chairside)scannerthatcreates
opticalimpressionsfordentalrestorations.
Design Compact,lightweight,ergonomic–designed
tobeoperatedwithlittlephysicaleort.
DimensionsBase Size:L306mm,W98mm,H72mm
DimensionsScanner Weight:150grams
Size:L256mm,W43mm,H43mm
PowerRequirement DC5.0V/4A(Powersupplyincluded)
ScannerTip Reusable,sterilizeusingsteamautoclave
HeatingElement Preventsformationoffogontheoptics
AcquisitionMethod Intraoralcamera–activestereoimaging
Color Scanning 24-bit(8-bitperchannel)
3.1.2 Scanning Process
ToothPreparation Nopowderorsprayrequired
Scanning Principle Continuously scanning and
accumulating(stitching)depth
and color data
DistanceScanner-Tooth 0–12mm
Possiblecontactdurationbyoperator 10min≤tNote:Mayvarywith
hardwareconguration
OperatorAccessiblePart Handpiece
Possiblecontactdurationbypatient 10min≤t
Patientaccessiblepart(TypeBAppliedPart) Tip
Computer–ScannerInterface USB 3.0

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3.1.3Soware&LabIntegration
OutputFileFormat STL,PLY,OBJ
CompatibilitywithCAD/CAMSystems OpenArchitectureOutputformatSTL,
PLY,OBJCompatiblewithmostDental
CADsystems
CaseManagementapplicationInterface Touchscreensupport
3.2ComputerRequirements
3.2.1RequiredSowareandMisc.
OperatingSystem Windows10(ExcludingWindows10
S,nowdefunct)Administrativerights
required
DiskSpace 100GBoffreediskspaceorgreater
Ports 1xUSB3.0port(SuperSpeed)2xUSB
port
3.2.2RequiredHardware
CPUType Inteli7-4Coresorgreater(e.g.i78700)
CPUClock 2.8GHzclockorgreater
Memory 16GBofRAMorgreater(DDR4orbetter)
GPU NVIDIAGeForceGraphicsProcessor000
Series(GTX):1070orGreater1000Series
(GTX):1070orgreater-Atleast6GB
videomemory
2000Series(RTX):2060orgreater-At
least6GBvideomemory
NOTE:AMDGPU’sareNOTcompatiblewiththeHeron™IOS.Not
meetingminimumhardwarerequirementswillaectthe
performanceofthescanner.
3.3EnvironmentConditions
OperatingTemperature 10°C ~ 40°C
OperatingRelativeHumidity 10%~80%(non-condensing)
StorageTemperature -20°C~60°C
StorageRelativeHumidity 10%~80%(non-condensing)Indooruse
only
Installation Category 1
Pollution Degree 2
IngressofLiquids IPXO
Protective Class ClassIIIb
Overvoltage category I(SuppliedfromoutputDCsource,max.
5V.dc,600mA)ofnotebookornon-me-
dicalgradePCcertiedbyIEC60950-1
Max.workingcondition Continuouscycleswithimagecapture
andtransmissionfrom/toNotebookor
non-medicalgradePC.
Otherpossibleaccessories(IEC60601-1
3rd,Cl.16)
NotebookwithAC/DCAdapter.
EquipmentMaintenance Nousermaintenanceisrequired,andno
userserviceisallowed.Pleasecontact
technicalsupportifthereisaproblem.
Cleaning Donottrytocleantheinsideofthede-
vice.RefertoChapter6forcleaningand
sterilization.
3.4PowerInput
Thepoweradapterinputis5VDC,100-240VAC,50-60Hz.
3.5ReusableTips
Scannertipisautoclavableupto50timesinasteamautoclave.Seechapter6.
3.6 Scanner – Base and Handpiece
ThescannerbodyconsistsoftheBaseandHandpiece,whichareconnectedbya
exible,non-detachablecable.

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4.HowtoConnect&Setupthe
Heron™ IOS Solution
4.1 Setting Up and Connecting the Heron™ IOS
Install the system according to the following steps
You can download the soware from https://www.3disc.com/support/
Step 1:Placethebaseonaat,stablesurfaceandplace
theHeron™IOShandpiecesecurelyinitsbase.
Step 2:ConnecttheAC/DCpoweradaptercabletotheBase;theconnectorsocketis
located underneath the Base.
Step 3:ConnecttheprovidedUSB3.0cabletotheBase;
theconnectorsocketislocatedunderneaththeBase.
Step 4:ConnecttheotherendoftheUSBcabletothecomputer.
NOTE:UsingaUSBcableotherthantheoneprovidedmayresultin
systemmalfunctionorreducedperformance.
NOTE:ItisstronglyrecommendedtoplugtheUSBcabletoa
USBportlocatedatthebackofthecomputer;notdoingso
mayresultinsystemmalfunctionorreducedperformance.
MakesuretouseaUSBportthatiscompatiblewithUSB3.0
(SuperSpeed),usuallyindicatedbythefollowingsymbol:
notdoingsomayresultsystemmalfunctionorreduced
performance.
Ifusingalaptopcomputer,makesurethepowersupplyis
connectedtoanoutletandnotrunningonbatterypower.
Step 5: Connect the AC/DC power adapter to a power outlet.
WARNING: UnsuitableInstallationsites
•Locationswithexcessivehumidityordust
•Locationssubjecttohightemperature
•Locationssubjecttoshakingorvibration
•Locationsexposedtoconsiderableelectricalormagnetic
noise,orotherformsofelectromagneticenergy

Page 14 Page 15
4.2Heron™IOSComponentsOverview
PleasereviewtheHeron™IOSfeaturesshowninthissection.Thiswillhelpyoulocate
thefeatureswhentheyaredescribedinsections5-7.
1.Thebaseandscanner
2.Tip
3. Scan Button
4. Handpiece
5.USB3.0Cable
6.AC/DCPowerAdapter
4.3 Settings
General
•Language,CurrentlyonlyEnglish.
•3DOutputformatcanbeSTL,PLY,OBJ.
•PictureformatscanbePNG,JPG.
•PreferredstartpagecanbechosentobeRecentPatientsorRecentCases.
•TheworkowFastScancanbeenabledifPatientorCaseisnotneeded.
•ViewSowareversion(Copyfunctiontotheright)
•ViewScanningmoduleversion(Copyfunctiontotheright)
•ManualsowareUpdatecheck.Automaticcheckisdoneateverylaunch.
•LinktoUsermanualandto3DISCsupporthomepage.



1
System
Undersystemtheoptionto
exportorimportthepatient
database.
Sounds
Select to use the sound
during scanning or not.Pre
select volume and select
between dierent sound
eects.
Users
Add, edit and delete users
withEmainameandpicture
Also Passwords can be ad-
ded on the user.
Lab Connections
Setup and select connec-
tions with Labs. Also setup
thepreferredLabasdefault.
Order Form
Select Tooth numbering
system. Shade system can
beselected.Patientnames
can be hidden in case ne-
eded. New materials can
beimportedandexported.
Also special materials can
becreatedandedited.

Page 16 Page 17
4.4 cloud storage
HeronCloudistheletransfercloudsuppliedwithyourHeronsystem.Itcanbefound
onHeronCloud.com
Labsanduserscreateanaccountandsharethelesfreeviathecloud.Logginginwill
giveanoverviewofthecasescreatedbytheuserorcasessenttotheuserwithcurrent
status.
The interface supports the following languages: English, Danish, German, Spanish,
French,Chinese,Korean
Connections with Labs and dentists is managed by clicking the connections button
Options for the Cloud
1.EditProleenablestoeditname,mailandsoon.
2.PossibilitytoChangepassword.
3.Groupscanbecreated.
4.SettingscanchangethelookoftheCaseview.
Openingacasefromthelistwillshowalltheinformationneeded.Possibilitiesforchan-
gingstatus,lookingatscansin3DViewer,downloadinglesandaddinglesarefound
here.

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5. Operating the Heron™ IOS Solution
5.1 Getting Started
Sign in and Creating a new account
Anewaccountneedstobecreatedbeforeitcanbelinkedtoauserinthesoware.On
Heroncloud.comclick“CreateNewAccount”.Fillintherequiredelds(markedwitha
red*)andclick“Create”.
Amailwillbesenttoconrmthemailaddress.Clicktheconrmationlinkandyouare
ready to log in to the cloud.
1. Sharelesdirectlybylocatingthe
leinthe“openinExplorer”tab
andcopyingtheleintoDropbox,
wetransfer.com,emailetc.
2b. Aeryouhavecreatedyouraccount
youcannowconnectwithalabby
goingtoconnectionsmenuand
adding connection.
2c. Add your HeronCloud™ connection to
settings,yourconnectedlabswillnow
appear as options.
2d. Send the cases via HeronCloud™ in the
nalizepage.
5.1.0CommunicationwiththeLab
TheCaseManagementapplication,HeronClinic™,containstwobuilt-inmethods
forcommunicatingwiththelab.Youcaneither
1.Accessthescansdirectlybyclickingthe“exportles”tab,selectdesiredles
anddraganddropinyourdesiredplatform.
2. Use HeronCloud™