3Disc Heron IOS User manual

User Manual

Small Scanner. Great Comfort.
1. Introducing the Heron™ IOS Solution
1.1. Introduction ................................................................... 6
1.2 Indications supported ........................................................... 6
 1.3Certicationandcompliance .................................................... 6
1.4 Regulatory ..................................................................... 7
1.5 Intended Use ................................................................... 7
 1.6Classications .................................................................. 7
2. What’s in the Box
3.SystemRequirementsandSpecications
 3.1SystemSpecications ........................................................... 9
3.1.1 Scanner ...................................................................... 9
3.1.2 Scanning Process.............................................................. 9
 3.1.3Soware&LabIntegration .................................................... 10
 3.2ComputerRequirements ....................................................... 10
 3.2.1RequiredSowareandMisc. .................................................. 10
 3.2.2RequiredHardware ........................................................... 10
 3.3EnvironmentConditions........................................................ 11
 3.4PowerInput ................................................................... 11
 3.5ReusableTips ................................................................. 11
3.6 Scanner – Base and Handpiece ................................................. 11
4.HowtoConnect&SetuptheHeron™IOSSolution
4.1 Setting Up and Connecting the Heron™ IOS ..................................... 12
 4.2Heron™IOSComponentsOverview............................................. 14
4.3 Settings ....................................................................... 14
4.4 cloud storage .................................................................. 16
5. Operating the Heron™ IOS Solution
5.1 Getting Started................................................................. 18
 5.1.0CommunicationwiththeLab19
 5.1.1CaseManagementSowareOverview ......................................... 20
 5.2Indicationworkows........................................................... 23
 5.2.1Createneworder ............................................................. 24
 5.3.Importantthingstoknowbeforescanning ...................................... 26
5.4 Operating the scanner .......................................................... 26
5.4.1 Scanning .................................................................... 26
 5.4.2MandibularandMaxillaryScanning............................................ 27
 5.4.3BiteAlignment ............................................................... 28
 5.4.4Tip .......................................................................... 29
 5.5ScanningTools................................................................. 30

6. Maintenance
6.1 Cleaning the Handpiece ........................................................ 31
 6.2CleaningandSterilizationofTip................................................. 31
6.3 Disposal ...................................................................... 33
 6.4Calibration .................................................................... 33
7.SafetyGuidelinesandWarnings
 7.1WarningsandSymbols......................................................... 33
7.2 General Guidelines ............................................................. 34
7.3 General Warnings .............................................................. 34
 7.3.1SystemModication ......................................................... 34
 7.3.2ApprovedSoware........................................................... 34
 7.3.3EquipmentFailure ............................................................ 35
7.4 Mechanical Hazards ........................................................... 35
7.4.1 Moving Parts ................................................................. 35
 7.4.2DroppedEquipment ......................................................... 35
7.4.3 Base ....................................................................... 35
 7.5ElectricalSafety ............................................................... 36
 7.5.1ElectricalShock.............................................................. 36
 7.5.2StressonCables ............................................................. 36
 7.6EyeSafety ..................................................................... 36
7.7 Hygiene ....................................................................... 36
 7.8DuringSystemsOperation...................................................... 37
 7.9SymbolsontheHeronandTransportCase....................................... 38
8. Support, Warranty and Repair Service
8.1 Support ....................................................................... 39
8.2 Standard Warranty ............................................................. 39
8.3 Repair Service ................................................................. 39
 8.4OutofWarrantyRepairService ................................................. 40

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1. Introducing the Heron™ IOS Solution
1.1. Introduction
ThankyouforpurchasingtheHeron™IOSsolutionfrom3DISC.
TheHeron™IOSsolutionisdesignedanddevelopedtoproducehigh-qualitydigital
intraoralscans,ormodels,fordentalrestorationoranalysis.
TheHeron™IOSsolutionisdesignedwithyouasadentistandyourpatientinmind.
Thescannerislightweight,smallandeasytouse,enablingafast,accuratescanning
andgreatpatientexperience.TheCasemanagementapplicationisordermanage-
mentasyouknowitanddesignedforeasyandintuitiveuse.Enjoyyournewintraoral
scanner solution!
1.2 Indications supported
Heron™ IOS can be used for the following indications:
∙ Anatomic crowns
∙ Copings
∙ Provisional crowns
∙ Anatomical pontics
∙ Reduced pontics
∙ Provisional pontics
∙ Inlays/Onlays
∙ Implant abutments
∙ 3-unit implant bridges
∙ Up to 5-unit bridges
∙ Orthodontic aligners
∙ Nightguards
∙ Splints
∙ Retainers
∙ Bleach trays
∙ Sleep appliances
1.3Certicationandcompliance
Thesystemhasbeentestedandconformstothefollowingstandards:
•IEC60601-1,Medicalelectricalequipment-Part1:Generalrequirementsforbasic
safetyandessentialperformance
•IEC60601-1-2,Medicalelectricalequipment-Part1-2:Generalrequirementsforbasic
safetyandessentialperformance-CollateralStandard:Electromagneticdisturbances
-Requirementsandtests
•IEC62471,Photobiologicalsafetyoflampsandlampsystems
1.4 Regulatory
TheHeron™IOSismanufacturedandmarketedinaccordancewithUSFDARegulati-
onsandEUMedicalDeviceDirective93-42-EEC.
1.5 Intended Use
TheHeron™IOSisanopticalimpressionsystem.Itisusedtorecordthetopographical
characteristicsofteeth,dentalimpressions,orstonemodelsforuseinthecompu-
ter-aideddesign(CAD)andcomputer-aidedmanufacturing(CAM)ofdentalrestorative
prosthetic devices.
1.6Classications
The Heron™ IOS system has the following classications
•Protectionagainstelectricalshock:TypeBAppliedPart
•Protectionagainstharmfulingressofwater:Ordinaryequipment(IPX0)
•Safetyofapplicationinthepresenceofaammableanestheticmaterialwithairor
withoxygenornitrousoxide:Equipmentnotsuitableforuseinthepresenceofaam-
mableanestheticmixturewithairorwithoxygenornitrousoxide.
CAUTION:Rxonly-Federallawrestrictsthisdevicetobesoldbyoron
theorderofaDentist.
WARNING:Unintendeduseofthesystemcanresultinphysicalinjury
tothepatientandoperator,anddamagetothesystem.

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2. What’s in the Box
The Heron™ IOS system includes the following
Name PartNumber
Heron™IOSSystem(Includes3Tips) IOS-FP-71-001
USB3.0Cable IOS-CP-00-043
AC/DCPowerAdapter IOS-CP-00-088
SavetheBox:Itishighlyrecommendedthatyoustoretheboxinasafeplaceanddo
notthrowitaway.Theboxisoptimalforanynecessarytransportationorshipmentof
the Heron™ IOS.
3.SystemRequirementsandSpecications
3.1SystemSpecications
3.1.1 Scanner
ScannerType Hand-held(chairside)scannerthatcreates
opticalimpressionsfordentalrestorations.
Design Compact,lightweight,ergonomic–designed
tobeoperatedwithlittlephysicaleort.
DimensionsBase Size:L306mm,W98mm,H72mm
DimensionsScanner Weight:150grams
Size:L256mm,W43mm,H43mm
PowerRequirement DC5.0V/4A(Powersupplyincluded)
ScannerTip Reusable,sterilizeusingsteamautoclave
HeatingElement Preventsformationoffogontheoptics
AcquisitionMethod Intraoralcamera–activestereoimaging
Color Scanning 24-bit(8-bitperchannel)
3.1.2 Scanning Process
ToothPreparation Nopowderorsprayrequired
Scanning Principle Continuously scanning and
accumulating(stitching)depth
and color data
DistanceScanner-Tooth 0–12mm
Possiblecontactdurationbyoperator 10min≤tNote:Mayvarywith
hardwareconguration
OperatorAccessiblePart Handpiece
Possiblecontactdurationbypatient 10min≤t
Patientaccessiblepart(TypeBAppliedPart) Tip
Computer–ScannerInterface USB 3.0

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3.1.3Soware&LabIntegration
OutputFileFormat STL,PLY,OBJ
CompatibilitywithCAD/CAMSystems OpenArchitectureOutputformatSTL,
PLY,OBJCompatiblewithmostDental
CADsystems
CaseManagementapplicationInterface Touchscreensupport
3.2ComputerRequirements
3.2.1RequiredSowareandMisc.
OperatingSystem Windows10(ExcludingWindows10
S,nowdefunct)Administrativerights
required
DiskSpace 100GBoffreediskspaceorgreater
Ports 1xUSB3.0port(SuperSpeed)2xUSB
port
3.2.2RequiredHardware
CPUType Inteli7-4Coresorgreater(e.g.i78700)
CPUClock 2.8GHzclockorgreater
Memory 16GBofRAMorgreater(DDR4orbetter)
GPU NVIDIAGeForceGraphicsProcessor000
Series(GTX):1070orGreater1000Series
(GTX):1070orgreater-Atleast6GB
videomemory
2000Series(RTX):2060orgreater-At
least6GBvideomemory
NOTE:AMDGPU’sareNOTcompatiblewiththeHeron™IOS.Not
meetingminimumhardwarerequirementswillaectthe
performanceofthescanner.
3.3EnvironmentConditions
OperatingTemperature 10°C ~ 40°C
OperatingRelativeHumidity 10%~80%(non-condensing)
StorageTemperature -20°C~60°C
StorageRelativeHumidity 10%~80%(non-condensing)Indooruse
only
Installation Category 1
Pollution Degree 2
IngressofLiquids IPXO
Protective Class ClassIIIb
Overvoltage category I(SuppliedfromoutputDCsource,max.
5V.dc,600mA)ofnotebookornon-me-
dicalgradePCcertiedbyIEC60950-1
Max.workingcondition Continuouscycleswithimagecapture
andtransmissionfrom/toNotebookor
non-medicalgradePC.
Otherpossibleaccessories(IEC60601-1
3rd,Cl.16)
NotebookwithAC/DCAdapter.
EquipmentMaintenance Nousermaintenanceisrequired,andno
userserviceisallowed.Pleasecontact
technicalsupportifthereisaproblem.
Cleaning Donottrytocleantheinsideofthede-
vice.RefertoChapter6forcleaningand
sterilization.
3.4PowerInput
Thepoweradapterinputis5VDC,100-240VAC,50-60Hz.
3.5ReusableTips
Scannertipisautoclavableupto50timesinasteamautoclave.Seechapter6.
3.6 Scanner – Base and Handpiece
ThescannerbodyconsistsoftheBaseandHandpiece,whichareconnectedbya
exible,non-detachablecable.

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4.HowtoConnect&Setupthe
Heron™ IOS Solution
4.1 Setting Up and Connecting the Heron™ IOS
Install the system according to the following steps
You can download the soware from https://www.3disc.com/support/
Step 1:Placethebaseonaat,stablesurfaceandplace
theHeron™IOShandpiecesecurelyinitsbase.
Step 2:ConnecttheAC/DCpoweradaptercabletotheBase;theconnectorsocketis
located underneath the Base.
Step 3:ConnecttheprovidedUSB3.0cabletotheBase;
theconnectorsocketislocatedunderneaththeBase.
Step 4:ConnecttheotherendoftheUSBcabletothecomputer.
NOTE:UsingaUSBcableotherthantheoneprovidedmayresultin
systemmalfunctionorreducedperformance.
NOTE:ItisstronglyrecommendedtoplugtheUSBcabletoa
USBportlocatedatthebackofthecomputer;notdoingso
mayresultinsystemmalfunctionorreducedperformance.
MakesuretouseaUSBportthatiscompatiblewithUSB3.0
(SuperSpeed),usuallyindicatedbythefollowingsymbol:
notdoingsomayresultsystemmalfunctionorreduced
performance.
Ifusingalaptopcomputer,makesurethepowersupplyis
connectedtoanoutletandnotrunningonbatterypower.
Step 5: Connect the AC/DC power adapter to a power outlet.
WARNING: UnsuitableInstallationsites
•Locationswithexcessivehumidityordust
•Locationssubjecttohightemperature
•Locationssubjecttoshakingorvibration
•Locationsexposedtoconsiderableelectricalormagnetic
noise,orotherformsofelectromagneticenergy

Page 14 Page 15
4.2Heron™IOSComponentsOverview
PleasereviewtheHeron™IOSfeaturesshowninthissection.Thiswillhelpyoulocate
thefeatureswhentheyaredescribedinsections5-7.
1.Thebaseandscanner
2.Tip
3. Scan Button
4. Handpiece
5.USB3.0Cable
6.AC/DCPowerAdapter
4.3 Settings
General
•Language,CurrentlyonlyEnglish.
•3DOutputformatcanbeSTL,PLY,OBJ.
•PictureformatscanbePNG,JPG.
•PreferredstartpagecanbechosentobeRecentPatientsorRecentCases.
•TheworkowFastScancanbeenabledifPatientorCaseisnotneeded.
•ViewSowareversion(Copyfunctiontotheright)
•ViewScanningmoduleversion(Copyfunctiontotheright)
•ManualsowareUpdatecheck.Automaticcheckisdoneateverylaunch.
•LinktoUsermanualandto3DISCsupporthomepage.



1
System
Undersystemtheoptionto
exportorimportthepatient
database.
Sounds
Select to use the sound
during scanning or not.Pre
select volume and select
between dierent sound
eects.
Users
Add, edit and delete users
withEmainameandpicture
Also Passwords can be ad-
ded on the user.
Lab Connections
Setup and select connec-
tions with Labs. Also setup
thepreferredLabasdefault.
Order Form
Select Tooth numbering
system. Shade system can
beselected.Patientnames
can be hidden in case ne-
eded. New materials can
beimportedandexported.
Also special materials can
becreatedandedited.

Page 16 Page 17
4.4 cloud storage
HeronCloudistheletransfercloudsuppliedwithyourHeronsystem.Itcanbefound
onHeronCloud.com
Labsanduserscreateanaccountandsharethelesfreeviathecloud.Logginginwill
giveanoverviewofthecasescreatedbytheuserorcasessenttotheuserwithcurrent
status.
The interface supports the following languages: English, Danish, German, Spanish,
French,Chinese,Korean
Connections with Labs and dentists is managed by clicking the connections button
Options for the Cloud
1.EditProleenablestoeditname,mailandsoon.
2.PossibilitytoChangepassword.
3.Groupscanbecreated.
4.SettingscanchangethelookoftheCaseview.
Openingacasefromthelistwillshowalltheinformationneeded.Possibilitiesforchan-
gingstatus,lookingatscansin3DViewer,downloadinglesandaddinglesarefound
here.

Page 18 Page 19
5. Operating the Heron™ IOS Solution
5.1 Getting Started
Sign in and Creating a new account
Anewaccountneedstobecreatedbeforeitcanbelinkedtoauserinthesoware.On
Heroncloud.comclick“CreateNewAccount”.Fillintherequiredelds(markedwitha
red*)andclick“Create”.
Amailwillbesenttoconrmthemailaddress.Clicktheconrmationlinkandyouare
ready to log in to the cloud.
1. Sharelesdirectlybylocatingthe
leinthe“openinExplorer”tab
andcopyingtheleintoDropbox,
wetransfer.com,emailetc.
2b. Aeryouhavecreatedyouraccount
youcannowconnectwithalabby
goingtoconnectionsmenuand
adding connection.
2c. Add your HeronCloud™ connection to
settings,yourconnectedlabswillnow
appear as options.
2d. Send the cases via HeronCloud™ in the
nalizepage.
5.1.0CommunicationwiththeLab
TheCaseManagementapplication,HeronClinic™,containstwobuilt-inmethods
forcommunicatingwiththelab.Youcaneither
1.Accessthescansdirectlybyclickingthe“exportles”tab,selectdesiredles
anddraganddropinyourdesiredplatform.
2. Use HeronCloud™

Page 20 Page 21
Login screen
Userloginpageistherstpagewhenthesowareisstarted.Selecttheuserandtypein
passwordiftheuserissetupwiththat.
5.1.1CaseManagementSowareOverview
Start Screen Patients
WhenloggedinyouwillhavePatientsorCasesasdefaultview(selectedinsettings).
Selectanalreadycreatedpatient,inthelesideofthescreen,toviewand/orcreate
newcasesforthepatient.
CreatenewPatientorcasebyusingthebuttonsinthemainpartofthescreen.Settings
arefoundintheupperrightcornerbyclickingthegearwheel.Clickingontheuserinthe
upperrightcornerwillgivetheoptiontologout.
Start Screen Cases
WhenloggedinyouwillhavePatientsorCasesasdefaultview(selectedinsettings).
Selectanalreadycreatedcase,inthelesideofthescreen,toviewthescansandcon-
tinuetoallthecasesforthesamepatient.
CreatenewPatientorcasebyusingthebuttonsinthemainpartofthescreen.Settings
arefoundintheupperrightcornerbyclickingthegearwheel.Clickingontheuserinthe
upperrightcornerwillgivetheoptiontologout.
Filters
Patientsandcasescanbesortedwithltersorwithasearchforaspecicword/name.
Filtersarechosenviathisbutton:

Page 22 Page 23
Creating a new Patient
Creatinganewpatientwillopenthescreentotheright.Fillinthedata.PatientIDis
automaticallycreatedbutitispossibletochangetoadierentIDifneeded.Firstand
Lastnamearemandatory.
When lled in click create and you will be ready to create cases.
Delete a Patient
ItispossibletodeleteaPatientbyclickingthe3dotstotherightofthenameandselec-
tingDelete.Notethatonlypatientswithnocasescanbedeletedsoanycasesunderthe
patientmustbedeletedrst.Itisdonebyclickingthe3dotsnexttothecase.Multiple
casescanbedeletedsimultaneously.
Create a new Case when Patient is selected.
Whenapatientisselectedapreviewwillappearwithnameandcasesalreadyonthe
patient.Hereyoualsohavetheoptiontocreateanewcaseforthesamepatient,by
pressing add case .
5.2Indicationworkows
HeronClinic™supportsthefollowingrestorationsandappliances:
Anatomiccrowns
Copings
Provisionalcrowns
Anatomicalpontics
Reduced pontics
Provisional pontics
Inlays/Onlays
Implantabutments
3-unitimplantbridges
Upto5-unitbridges
Orthodontic aligners
Nightguards
Splints
Retainers
Bleach trays
Sleep appliances

Page 24 Page 25
5.2.1Createneworder
Tocreateanew patientorderforthe above-mentionedindications,followthesteps
below.
Create new Case
WhencreatinganewcasetheOrderFormwillbedisplayed.Checkthecorrectpatient
andLabisselectedandthedesireddeliverydatefromtheLab.
Selecting the Restoration
Selecttheteethandchoosetherestorationtype.Teethareselectedbyclickingonthem
andmultipleteethcanbeselectedsimultaniously.Antagonistareselectedautomatically
butcanbede-selectedifneeded.Pre-op scan can be selected if desired.
Aer Restoration is selected
Thecolourandmaterialischosen.Noteabridgeisshownbytheouterlinesanddots
next to the coloured teeth. Push Next when the Order Form is nished.
Scanning Page
Thelive View window inthelower le isshowingwhat the Heronis actuallyseeing.
It can be changed In size. Small, Medium and Large. The 3D building of the scan is
showninthemiddleofthescreen.Youcancapture2Dimagesbypressing“C”

Page 26 Page 27
5.3.Importantthingstoknowbeforescanning
Ifdoingacrown,preparethetoothwithagingivaretractioncord.Thisisoptionalhow-
everhighlyrecommended.Priortoscanning,removetheretractioncordanddrythe
surfaceofanybloodorsalivausinganair/watersyringeora2x2gauze
5.4 Operating the scanner
5.4.1 Scanning
1. Start Scan
Tobeginscanning,pressthebuttononthetop
ofthescanneror youmay click‘scan’ on the
righttoolbarwindow.
Recommended distance from tip to tooth is
from0-12mm.
2. Green Image
Whenthegreenboxispresent,itindicatesthe
scanissuccessfullystitchingtogether.Tomain-
tain the green indicator, remain steady and
precisewithyourmovements.
3. Red Image
In the event of a red box, the scan has lost
it’s track and is no longer stitching the scan
together. This is caused by unsteady and
sudden movements of the handpiece as well
asalackofcheek/tongueretraction.
4. Restart
Ifyourscanhaslosttrack,simplyplacethescan
tipontheocclusalsurfaceofanalreadyscan-
nedtooth.Theocclusalsurfacehas the most
detailandwillallowthesowaretorecognize
itspositionquickly.Facialsurfacesarediicult
torecognizeastheirsurfacesareatter.
5.4.2MandibularandMaxillaryScanning
1.Beginyourscanbystartingonthearchofchosen
restoration.Ifscanningbotharches,youmayselect
eitherarchtobegin.
2a.Forafullarch,followascanpathofocclusal,lin-
gualthenbuccal.Beginningontheposteriortermi-
nalmolar,workingacrosstheentireocclusalplane
of the arch, you will end at the opposing terminal
molar.Whenscanningtheanteriorregion,ensureto
slightlyrollthescantipatleast1mmovertheincisal
edgestocapturesomefacialsurface.
2b.Theliveviewwindowtotheleisthemainpoint
of reference. While scanning, what is shown in the
livewindowwillappearonthe3Dimage.Ensurethe
anatomyofthetoothiscenteredintheviewwindow
withlittletonocheekortissuepresent.
3.Whennishedscanningthe occlusal,startingat
theterminalmolar,slightlyrotatethescannerto45
degreesscanningtheentirelingualsurfaceoftheen-
tirearchendingattheopposingterminalmolar.
4. To scan the buccal surface, again beginning on
theposteriorterminalmolar,youwillrotateat45de-
greesscanningthebuccalsegmentstoppingatthe
midline.Youwillrepeattheprocessontheopposing
terminalmolartoconnectthemidlines.Ensureyou
donotscanallthewayaroundtheentirearchonthe
buccalfacialsurfaces.Finalizeinscanningthebuc-
calsideofthemolarswiththescannerina90degree
anglebeingsuretocaptureatleast5mmofgingiva.
5.Whenscaniscomplete,turnthescannerobythe
powerbuttononthehandleofthescanner.Ifscan-
ning both arches, select the other arch now in the
soware.
6.Repeatthesamescanpathandstrategyforboth
arches.

Page 28 Page 29
5.4.3BiteAlignment
Intheeventofaquadrantscan,youwillbeaskedtoscanonlythesideofthequa-
drant.Whendoingfullarchscans,youwillbepromptedtoscanbilateral.
Whenselecting‘bite’,allowafewsecondsforthearchscanstoload.
1. Scanning the occlusion
1a.Tocapturethebite,youwillbeginscanningon
the central molars capturing both mandibular and
maxillaryteethintherstpass.Thenscanonlythe
Maxillarymolarsandgingivatillthearch
1b.Oncethearchislocked,thearchwillgettheini-
tialscanoverlayedandagreencheckmarkwillap-
perlikedescribedbelowindicatingyouarenished
scanningthatarch.Oncethearchiscomplete,repe-
attheprocessfortheopposingarch.
1c.Whenthebitealignmentiscomplete,youmayro-
tatethe3Dimagetoconrmcorrectpatientocclusion.
2.Finalizing
Whenscanningisdonewe getthe overview ofthe
caseincl3Dpreviewofthescans.Additionalnotes
can be added and pictures or similar can be atta-
chedtothecase.IfconnectedtoaLabviaHeronC-
loudthewholecasecannowbesenttothelab.Ad-
ditionallythescansandorderformcanbeexported
toadierentlocationonthePC.
3DViewer
Eachofthescanscanbeopenedinthefullscreen3D
viewerforcloserinvestigation.
5.4.4Tip
1. Attachthetipwiththemirrorsidefacingdown-
ward.Firmlypressthetipontothescanneruntilyou
hearitlockintoplace.
2. Detachthetipbypressingthebuttonlocatedon
thebottomofthehandpiece(1)whilepullingaway
fromthescanner(2).
3. Rotatethetip180degreesformaxillaryscanning
bypressingthebutton(1)locatedonthebottomof
the handpiece.
*It is not required to rotate the tip for maxillary
scanning.
1
2
1
2
1
2
3. In the event you may feel that the alignment needs
modification, you or your lab can upload the file into
a design soware for fine tuning. Access the files dire-
ctly in Explorer like this.

Page 30 Page 31
A Scan
Enablesthestartofscanningaswellaspausingthescan.
B Reset
Resetwilldeletethecurrentscan.
C Adjust Zoom level
Youmaychangethezoomlevel,(helpfulfortouchscreens)
D Center Scan on Screen
Movesthescaninthecenterofthescreen
E Color on/o
Togglesbetweencolorandnoncolorscan
F Brush tool
Usedtomarkareasonthescanformodication/deletion
G Measurement tool
Placespointstomeasuredistance
H Finalize tool
Forcesnalprocessingofthescan
5.5ScanningTools
Page 31
6. Maintenance
6.1 Cleaning the Handpiece
Theentirebody,cordandbaseofthescannermustbewipeddownusingaFederal
EnvironmentalProtectionAgency(EPA)approveddisinfectantthatislabeledandspeci-
edfortuberculocidal/mycobactericidalactivity.Donotusedisinfectantonthenozzle.
Recommended and approved surface disinfectants:
•BirexWipes:TBClaim=10minutes-‘Phenolic(Dual)Water-Based’
•ProsprayWipes:TBClaim=10minutes-‘Phenolic(Dual)Water-Based’
•CavicideWipes:TBClaim=3minutes-‘Phenolics(Dual)Alcohol-Based’
•DisCideULTRAWipes:TBClaim-1minute-‘Phenolics(Dual)Alcohol-Based’
•MaxiwipeGermicidalCloth:TBClaim=5minutes-‘Phenolics(Dual)Alcohol-Based’
•  S t e r  1  P l u s :   T B  C l a i m = 5  m i n u t e s -  ‘ Q u a t e r n a r y  a m m o n i u m  a n d  A l c o h o l - B a s e d ’ 
6.2CleaningandSterilizationofTip
NOTE:Allcomponentsofthescanner(excludingthetips)mustbe
wipeddownandnotsprayed.Avoidgettinganymoisture,alcoholor
disinfectantinsidetheopenscannerchamber.
NOTE:Theincludedtipsmustbeautoclavedpriortouseastheydo
notcomepre-sterilized.
NOTE:Ensurethatthesurfaceofthemirrordoesnotshowresidues,
smudges,scratches,oranydamage,asthiswouldaecttheperfor-
manceofthedevice.

Page 32 Page 33
Step-by-Step Procedure
Step 1: Cleanthetipwithsoapywater,ensuringthatthemirror
iscleanandfreeofsmudges,stains,oranyresidue.Avoidusing
abrasiveclothmaterialsasthiswillscratchthemirror.
Step 2:Aerdryingthetipexterior,carefullydrytheinteriorand
mirrorwithlintfreewipesensuringyoudonotscratchthesur-
face.Themirrorshouldbefreeofanynoticeabledebrisorwater
spots.
Step 3:Insertandsealthetipintoasterilizationpouch.Make
surethesealisairtight.Eachtipshouldbepackagedindividu-
ally.
Step 4:Sterilizethewrappedtipinasteamautoclaveatfollow-
ingparameters:
•132°C(270°F)at4minutes,or
•134°C(273°F)at4minutes
Step 5:Ensurethedrycycleiscompletepriortoremovingthe
tipfromtheautoclave.Ifthepouchisdampwithmoisture,pro-
persterilizationcannotbeguaranteed.
WARNING:Alwaysautoclavethetipwrappedinasealedsterilization
pouch;failuretodosowillresultinpermanentstainsonthemirror.
NOTE:Tipsshouldnotbeplacedinanultrasoniccleaneroranycold
sterilesolutions.Thesterilantsolutionswillleaveastickyresidueor
lmonthemirrorwhendrying.
WARNING:Donotremovethepouchbeforethesterilizercompletes
itsfulldrycycle.Ifthepouchiswetorhasanysignsofmoisture,this
canpotentiallyleavewaterspotsonthemirrorwhichcanaectimage
qualityduringscanning.
WARNING:Useextremecautionwhencleaningthemirrorasitisvery
delicate and is prone to scratching.
WARNING:Donotautoclavethehandpieceofthedevice.
6.3 Disposal
TheHeronisanelectricaldevicewithelectronicalcomponentsinsideandshouldbe
disposedofinaccordancewithlocalenvironmentallawsandregulations.
6.4Calibration
TheHeron™IOSiscalibratedinthefactoryandthereforedoesnotrequirecalibration
wheninstalled.
IftheHeron™IOSbeginstohaveproblemsscanningandrecognizingteethmodels,the
systemshouldbeexamined,whichmayresultinthesystembeingreturnedforrepair/
calibration.SeeSection8.4forfurtherinfo.
7.SafetyGuidelinesandWarnings
7.1WarningsandSymbols
WARNING: General prohibition indication. The functionality of the
systemcanbe destroyedin the caseof incorrectuse.If unauthorized
changeshavebeenmadetothedeliveredsystemandaccessories,the
warrantyby3DISCbecomesvoid.3DISCwillnotacceptanyresponsibili-
tyorliabilityfortheimproperfunctioningoftheproductinsuchacase.
NOTE:Notesrepresentinformationthatisimportanttoknowbutwhich
donotaectthefunctionalityofthesystem.
WARNING:Thefunctionalityofthesystemwillbelimitedinthecaseof
incorrect use.

Page 34 Page 35
7.2 General Guidelines
•Donotspillliquidsonthebodyofthedevice
•Neveroperatethedeviceinawetenvironment.
•Keepthedeviceawayfromradiatorsandheatsources.
•Usethedeviceonlywiththeaccessoriessupplied.
• Do not alter the device or open enclosures.
Ifanyofthefollowingconditionsoccur,unplugthedevicefromtheelectricaloutletand
contactauthorizedservicepersonnel:
•Thepowercordorpoweradapterisdamaged.
•Thedevicehasbeenexposedtowater.
•Thedevicehasbeendamaged.
•Thedevicedoesnotoperatecorrectlywhentheoperatinginstructionsarefollowed.
7.3 General Warnings
7.3.1SystemModication
7.3.2ApprovedSoware
The Heron™ IOS device is designed to operate with the HeronClinic™ soware.
Seesection4fordetails.
WARNING:  General prohibition indication. The functionality of the
systemcanbe destroyedin the caseof incorrectuse.If unauthorized
changeshavebeenmadetodeliveredsystemandaccessories,thewar-
rantyby3DImagingandSimulationCorp.Americasbecomesvoid.3D
ImagingandSimulationCorp.Americaswillnotacceptanyresponsibili-
tyorliabilityfortheimproperfunctioningoftheproductinsuchacase.
WARNING: Modifying the system may result in physical injury to the
patientandoperator,anddamagetothesystem.
WARNING:TheHeron™IOSscannershouldonlybeusedwithappro-
ved,compatiblesoware.
7.3.3EquipmentFailure
7.4 Mechanical Hazards
7.4.1 Moving Parts
7.4.2DroppedEquipment
7.4.3 Base
WARNING:Incaseofsystemmalfunctionorfailure,youshould:
Preventanycontactbetweenthesystemandthepatient.
Unplugthesystemfromthepoweroutletandthecomputer.
Storethesystemawaysoitcannotbeusedbysomeoneelse.
Contact service personal.
NOTE:Allmovingpartsareinsidehandheldscannersodonotopenthe
unit.
WARNING:Ifthescannertipisdropped,ensurethatthemirrorisnot
damagedandthatitisnotdetached;ifthetipisdamageditshouldbe
disposedofimmediately.Ifthescannerhandpieceisdroppedorbum-
ped,ensurethatnopartofthesystemisdamagedasitcouldaectper-
formance.
NOTE:Whennotinuse,alwaysrestthehandpieceontheBaseDonot
placetheBaseonaslantedsurface.Placethecables(powercableand
USBcable)wherepeoplecannotaccidentallygetcaughtinthemand
potentiallydamagethesystem.

Page 36 Page 37
7.5ElectricalSafety
7.5.1ElectricalShock
7.5.2StressonCables
7.6EyeSafety
7.7 Hygiene
WARNING:Thereisariskofelectricalshockwhenopeningorattemp-
ting to open any part of the system; only qualied service personal
shouldopenpartsofthesystem.
WARNING:Careshouldbetakennottoapplyunnecessarystressonthe
cablesofthesystem,whetheritisthepowercable,theUSBcableorthe
cablebetweenthehandpieceandtheBase.
WARNING:Onlyusethepoweradaptersuppliedasapartofthesystem.
WARNING:Duringoperation,thesystememits abright, ashinglight
fromitstip.AlthoughthesystemcomplieswithstandardIEC62471(Pho-
tobiologicalsafetyoflampsandlampsystems),prolongedexposureto
ashinglightmayresultindiscomfort,seizureoreyeirritation.
WARNING:Inordertomaintainsafetyforthepatient,wearsurgicalglo-
veswhenhandlinganypartsofthesystem.Alwaysensurethatthetip
ismountedonthehandpiecebeforeinsertingitintothemouthofthe
patient.Beforeusingthesystemwithanewpatient,ensurethatthesy-
stemisdisinfected,andthetipissterilized.
7.8DuringSystemsOperation
WARNING:TheHeron™IOSsystemcontainsdelicateopticalandme-
chanical elements and therefore should be handled carefully. Do not
drop,bump,orshakethehandpieceorthetip.Alwaysplacethehand-
pieceontheBasewhennotinuse.Donotputstressonthecablecon-
nectingthehandpiecetotheBase.Donotsubmergethehandpieceor
theBaseinanyliquid.DonotplacethehandpieceortheBaseonwetor
heatedsurfaces.Holdthehandpiecewitharmgripwhenhandlingit.
NOTE:Duringoperationofthesystem,thehandpieceandthetipmay
getslightlywarm;thisisnormal.
WARNING:Inordertopreventover-heatingofthesystem,theventilati-
onopeningatthebottomofthehandpieceshouldneverbeobstructed.

Page 38 Page 39
7.9SymbolsontheHeronandTransportCase
Symbol Description
Manufacturer’stradenameandaddress(ISO15223-1w)
Dateofmanufacture(ISO15223-1)
EquipmentPowerOn/O(push/push)
USB plug
Warning,ConsultAccompanyingDocuments
Generalmandatoryactionmanual
Generalprohibitionindication
UserManualReference
DirectiveonWasteElectricalandElectronicEquipment
AuthorizedRepresentativeintheEuropeanCommunity
WarninglabelforLED
Non-ionizingelectromagneticradiation
Direct Current
Type(B)Levelofprotectionagainstelectricshock
Consultoperatinginstructionforuse.
EuropeanConformitymark
Prescriptionsymbol
Non-sterile(Scanner-Tips)
Usermanualsareavailableelectronicallyatthelinkprovided


   
     

EC REP
i
3disc.com/support
8. Support, Warranty and Repair Service
8.1 Support
Ifyouhavequestionsaboutthesoware,pleaseconsultthemanualandHelpmenuin
thesoware.Ifyouareexperiencingissueswithyoursoware,pleasecheckthelistof
commonissuesprovidedinsection8.6priortocontactingadealer.Itcouldbesimplya
questionofaminorissuethatcanbexedquickly.However,ifyou’restillexperiencing
problemsaerfollowingtherecommendationsinthissection,thenpleasecontactthe
dealerwhereyouboughttheequipment.
8.2 Standard Warranty
3DISC warrants its non-consumable hardware products to be free from defects in
materialsandworkmanship.Thewarrantycoversthecostofpartsandlabortorepair
the product.
Pleasekeeptheshippingcontainerforfutureuse.Productsreturnedtothefactoryfor
repairshouldbeproperlypackaged.Toobtainwarrantyservice,followtheprocedure
describedintheRepairServicesection.Failuretodosowillcausedelaysandadditional
expensetothecustomer.
Thewarrantyisvalidwhentheproductisusedforitsintendedpurposeanddoesnot
coverproductswhichhavebeenmodiedwithoutwrittenpermissionfrom3DImaging
andSimulationCorp.Americas,orwhichhavebeendamagedbyabuse, accidentor
connectiontoincompatibleequipment.
Thiswarrantyisinlieuofallotherwarranties,expressedorimplied.
8.3 Repair Service
TheHeron™IOScannotbe servicedlocally.In the eventof a hardwaremalfunction,
contactyourdealertoarrangeforaswapunit(samemodelornewer)soyourunitcan
bereplaced,andworkcancontinue.Sometestingmightbeneededinordertoverify
theHardware/Sowareerrorormalfunction.
The company reserves the right to cease providing repair, maintenance, parts and
technicalsupportforitsnon-consumablehardwareproductsveyearsaeraproduct
isdiscontinued.Technicalsupportforoldversionsofsowareproductswillcease12
monthsaertheyareupgradedordiscontinued.
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