7th Sense medialon Showmaster G Installation manual

Copyright © 7thSense Design Ltd : M557-2 September 2021
Specification
Environmental Characteristics Operating Non-operating
Temperature +15 to +30 °C -10 to +50 °C
Humidity (non-condensing) 10 to 90% 5 to 95%
Altitude <2000 m <10000 m
End of Service Life
Dispose of the equipment and any components in accordance with all local and national
safety and environmental requirements.
Regulatory Compliance Statements
FCC
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with this user guide, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
European Union
This is a Class A product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.
Showmaster G
Hardware User Guide
Customer Support: https://portal.7thsense.one
Support
If your Medialon Showmaster Go was purchased through one of our regional distributors, please
contact your supplier directly for support.
Visit our customer support portal where you can find a wide range of support documentation,
together with contact information.
Warranty
Standard warranty is 24 months, return-to-supplier. Please contact your supplier if you require an
extended warranty.
Please ask for instructions and request authorisation before returning a unit to your supplier.
Operating Instructions
Operating instructions for your Showmaster Go can be found in the Medialon section of the
7thSense customer support portal.
Handling and Installation
Unpacking
Unpack your Showmaster Go carefully onto a clean surface and examine it for any signs of transit
damage. Contact your supplier immediately if anything appears to be damaged, or any parts
missing. Please retain all packaging in case of future need to return a Showmaster Go unit.
Rack mounting
A rack mounting frame and blanking plates can be supplied for mounting up to 3 Showmaster Go
units as a 1U height rack unit.
Full details for safely mounting Showmaster Go are given in document M555: ‘Mounting the
Medialon Showmaster Go’ available from the 7thSense customer support portal.
Dual NIC ports
On the rear right-hand side, the RJ45 port labelled ‘NIC 1’ is factory-set to
a static IP and ‘NIC 2’ to DHCP. A label with this initial static IP address is
provided on each unit.
Product Electrical Rating Weight (kg) Dimensions (H ×W ×D)
Showmaster Go 19 VDC ⎓4.7 A (Max) 1.4 44 mm ×145 mm ×152 mm
Showmaster Go
Power Supply Unit
100-240 VAC ~ 3-1.5 A,
60-50 Hz
— 13 mm ×126 mm ×49 mm
7thSense Design Ltd : 2 The Courtyard, Shoreham Road, Upper Beeding, BN44 3TN, UK
www.7thsense.one

Connecting External Equipment
To ensure best performance from the Showmaster Go, and compliance with relevant EMC
regulations, this equipment should only be used with high-quality shielded data and signal cables.
Only equipment and accessories approved to IEC 60950-1 and SELV circuits may be connected to
the unit. All equipment and accessories shall comply to the relevant standard for the unit’s port to
which it is connected.
Connecting the GPIO
Showmaster Go units have opto-isolated GPIO connectors. These operate between 3.0 and
5.0 VDC,35 and 100 mA. Take care not to exceed these values.
Environment
General
Showmaster Go is intended for use in a commercial (not domestic) environment and should be
operated in a clean, dust free area (e.g. a server room).
The unit is intended for operation in benign environments; that is, not subject to corrosive or
explosive atmospheres, moisture or flammable gases. The unit is non-protected against ingress of
liquid (IPx0). The unit is not designed to be subject to excessive mechanical shock or vibration. For
environments with some movement and vibration, an anti-shock frame mount is available for single
units.
Only used at altitude
not
exceeding 2000 m
Only used in not
-tropical
climate regions
Thermal
Do not block any of the unit’s air vents and ensure the ambient temperature around the unit is
compatible with the environmental characteristics stated on the back page of this manual.
Particularly when mounted in a rack cabinet with front or rear doors the ambient temperature
around the unit may be higher than the ambient room temperature.
Showmaster Go can be mounted vertically using the optional VESA mounting plate, but
care must be taken that hot air from the rear panel is not drawn back in at the front. Do
not mount with the front panel uppermost.
Electrical
Before connecting mains power to the unit’s power supply unit (PSU), ensure the electricity supply
is compatible with the electrical ratings shown here and on the power supply product label.
The power supply unit is connected to, and disconnected from, the mains
supply with an IEC 60320 power connector.
The low voltage output is connected to the labelled rear socket of the unit, where the lead can be
secured to the chassis with the clip provided.
Only use the 19 VDC power supply unit that is supplied by Medialon with the unit. Failure to do so
may damage the Showmaster Go and invalidate any warranty.
Maintenance
Air Filter
A user-serviceable air filter is located on the unit’s front panel. It is important to remove and clean
or replace the filter periodically to avoid overheating.
Showmaster Go units are supplied with one spare filter pad, others can be provided by your supplier.
Showmaster Go should not be run without filters, since accumulations of dust inside the unit can
affect performance.
Cleaning
External casing and the front panel should be carefully wiped with a soft cloth and antistatic
solution.
Showmaster Go internal maintenance
Showmaster Go contains no user-serviceable parts. For CMOS battery replacement please contact
your supplier for further instructions.
Warning: Do not operate the unit with any covers removed as the air flow through the
unit may be compromised leading to overheating.
Any alterations to the product’s specification, including additional/alternative components, BIOS
changes, overclocking, etc., may invalidate the warranty or impact the unit’s performance.
Additionally, such changes or modifications could cause equipment no longer to comply with the
relevant EMC regulations, and void the user’s authority to operate the equipment. If in doubt,
please contact your supplier.
Electrostatic discharge (ESD)
When handling electronic assemblies, take precautions to avoid electrostatic discharge (ESD)
causing damage. Precautions should include the wearing of an ESD protective wrist strap and
using antistatic bags for electronic assemblies when not installed inside a unit.