abi IMAGE IQBoardPS User manual

User Manual
for IMAGE
IQBoardPS
Interactive Whiteboard
InteractiveSoftwareNotIncluded
Driver Software Only
Copyright(C)2009ABrighterImagePtyLtd
Web:www.abimage.com.auor www.iqboard.com.cu
Tel:+0299386866
Fax: +02 9938 6899

Contents
Brief Introduction.................................................................................................................3
1:Specifications ................................................................................................................4
2: Warning prior to Installation.........................................................................................5
Installation Method .......................................................................................................... 6-9
1: Installation of Hardware ........................................................................................... 6-8
2: Installation and Uninstall of Software...........................................................................9
Uninstall software ......................................................................................................9
3: Connect the data line...................................................................................................9
4: Orientation ...................................................................................................................9
Hardware use & Hints.......................................................................................................10
1: Operation Hints ..........................................................................................................10
Pen Operation and Maintenance .................................................................................. 11
FAQs................................................................................................................................ 12-13
Whiteboard Maintenance................................................................................................14
Product Service and Copyright .....................................................................................15

Brief Introduction
TheIMAGEIQBoardPSInteractiveEWBisthelatestequipmentforteaching,trainingand
conferencepresentation.Itincorporates the latest high-tech research results, suchastop
electronictechnology, software technology,internettechnology,etc.It will bethemajor
instrumentformoderninformation-basedteaching, conference, distance education and
training,graduallysubstitutingfor traditional teaching methods andconferencemode.Itmay
beusedbyanyprofessionin different situations
TheIMAGEIQBoardPSprovidesuserswithreliable,rapid and nimble operation. Its features
areasfollows:
1.Operationtechnology: Pressure Sensitive technology.StylusPensuppliedwiththeboard
butfingercanbe used.
2.Systemsupported:Laptop, PC; Multi-country-language; Win2000/ XP/ 2003/Vista
3.BoardDesign:Matt, high intensity,low reflectioncomposite materials, high anti-abrasion,
anti-chemicalerosion,diffusereflectionsurfaceeliminating bright spots, large angle of
visibility, high-luminance, fine definition, especially suitabletobe a projection screen for
goodprojectioneffect,achieving same vision result for viewers indifferent positions, and
enablingextendedperiods of viewing. The board hasa dry erasefilm for use with
whiteboardmarkers.Regularcleaningwithwhiteboardcleanerisnecessary.Abrasive
cleanerswillscratch & Damage surface, and leadto dirt/ink build upon surface detracting
fromitsperformance as a projection surface.
4.Physicalproperties:Supportsanykindofprojectorimageresolution; 1.5cm Induction
Heightforwriting or clicking; 240/S processingrate; High responserate, sensitive
operation.
5.Installation:Hanging Mode (StandardConfiguration);MoveableStand (Selected
Configuration).Descendingandascendingheightranges from 1.85M to 2.2M.
6.ComputerConnection:StandardUSB slot, Plug & Play,no need of external power.10m
ofconnectionlength.(max 20m extended cable in addition is acceptable).
7. Driver: Corresponding hardware driverand USB driverare needed (supplied).
8.Software:IQSoftwareavailablebut not purchased with this package.
Item no. 1-660PS 1-680PS 1-6100PS 1-6112PS
Panel Dimension 1270*990*38mm 1660*1270*38mm 2160*1270*38mm 2400*1270*38mm
Diagonal 60” 80” 100” 112””
WritingArea 1150*870mm 1586*1196mm 2085*1196mm 2275*1196mm
Pen Holder Dimension 600*40*90mm 900*40*90mm 1300*46*90mm 1300*46*90mm
Format 4:3 4:3 16:9 16:9
Package Dimension 1400x1120x200mm 1780x1400x180mm 2280*1400*180mm 2500*1400*180mm
Label net weight 12±1kg 22±1Kg 35±1 kg 45±1 kg
Package weight 19±1kg 33±1Kg 45±1kg 55±1 kg
Whiteboard Specifications:
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Specification and Configuration
1. Product specification Code
“PS”standsfor EPressure Sensitivetechnology code &the number 60, 80, 100, or 112 is
the diagonal length in inches.
2. Standard package supplied:
PressureSensitiveIWB(Model PS):
# White Board (1),
#StylusPen(2),
# Wall hanging bracket (1),
# USB cable (1),
# Manual (1),
#CD containing driver (1).
3.SystemRequirements
# PC: Pb!800, 128MB RAM, 1G HDD, one USB port;
# OS: Win2000/XP/2003/Vista;
#Projector:1024*768optimal, Keystone correction function available, VGA port.
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Warning prior to Installation
zDonot lookdirectly at the projector light.
zDon’t leave cables that may causing tripping. If the cables must be put on the floor,
straighten and tapethemtothefloorusing“gaffer”tape.
Environment
zPlease do not put any electrical wiring within 50cm of the EWB.Avoid producing
and electrical or magnetic disturbance that may affect the normal usage of the
equipment.
zAvoid using the IWB in dusty, damp or smog bound environments.
zRead the IWB Maintenance section (p.19) prior to installation and use.
Projecting
zUse the projectoroutputformatthatmatchestheIQBoardAthatisbeingused..
zWhen ceiling mounting the projector, please make the projector lens level with the
top edge of the EWB. The centre of the lens must on the horizontal centre of the
Whiteboard. The distance from the screen is determined by the optics of the
projector. Keystone correction should be used if necessary.
zThe Image of the projector must be in the center of the effective area, as Figure 2-
1.
Theblueareaistheeffective
area of Whiteboard. (The
image should not be on the
pencolourhot keys)
Transportation
zIt is suggested to repack the digital interactive whiteboard with the original
packaging provided when long distance transportation is necessary. If the
original package is unavailable, insert as much padding as possible between
all the components to avoid damage from vibration or crash.
Consumables
zMake sure only genuine IMAGE IWB or components are used.
Extended Cable
zWhen the USB data line needs to be extended, please use shielded twisted pair
(Max length should be less than 30m, otherwise there may be loss of signal).

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2: Installation and Uninstall of Software
Install Interactive software
Note: There are 2 software programs to load. Please double click on the software
in the CD supplied, and follow the instructions:
a. IQBoard ET&PS Drivers - Board drivers and calibration software
b. IQ INteractive Software - Board Presentation software (if software purchased
with board)
(1) Do not connect the data line before installing the software.
(2) Lowest Specification of PC: PentiumIII (500MHz)or above recommended, 128MB
RAM, 1G HDD, one USB port, Resolution:1024×768 (16bit high coloror above)
(3) System Requirement: MSWindows98/Me/2000/XP
(4) Some special functions may be limited by the OS used.
Run the “Setup.exe” on the CD and install it according the following steps:
Please select “Yes, I agree to this agreement” in the “Software LicenseAgreement”, and
entertheuser information and productregisternumberwheninstalling.Then finish the
installationaccordingto the promptontheInstallationInterface.
Uninstall
ClickStart>Programs > ReturnstarElectronic Whiteboard Software >Uninstalltouninstall
this software. You also can open “Control Panel”, select “Add/Remove Programs”, and in
thelistof currently installedPrograms,select“ReturnstarElectronicWhiteboardSoftware”,
then press the “Change/Remove” button to remove.
3: Connect the Data Line
The connection from the PC to the Board is via the cable supplied with the board. The PC
connectionisvia USB and thepower to the boardis supplied viathe USB. Ensurethat the
pushconnectorsfromtheboardpentraytotheboardareproperlyconnectedalso.If installing
succeeds, the indicator light of digital EWB will be green; if the indicator light is not lit,
the data line connection has not been successful; if it is red, the connection is not stable.
See FAQs for help with any problem.
4. Board Orientation:
Thewhiteboardmustbeoriented(calibrated)sothatthe pen or finger is correctly located by
theboard software.Todo this,clickonthe“Position” buttonintheIQ BoardPS program.The
whiteboard must be connected to your PC, and the projector must be projecting the PC
image onto the board to be able to use the calibration software.A blank white screen will
be displayed with a red cross hair. Click on the centre of the cross hair
withthestyluspensupplied. Repeat the
procedure as the cross hairs move around the board
(total of 9 or 20 cross hair locations depending on choice).
When pressing, the pen must be vertical to the EWB.
If you click in the wrong position, you need to start the
calibration procedure again. After completing
the calibration, it will shut off automatically and the
board is ready to use.

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Operation Hints:
Note:TheHotKeybuttonson the board are designed to operate with the IQSoftwareand
willnotwork when used withthirdpartysoftware.
Forbest results,thefollowingrecommendationsshouldbefollowed:
1.Facethe whiteboard when operating andwriting on the projectedimage.To avoid harm
toyoursight,donotlookstraightattheprojector whenyouturnbacktofacethestudents.
2.Instructstudents on the use thewhiteboardbeforetheyuseit,warning the students notto
lookdirectlyatthestronglightfromtheprojector.
3.Toavoidharmfromimproperoperation, ensure the height of thewhiteboard is
comfortable for both teachers and students using the board.
4.Pleaserestartthe computer and try again ifthe board fails tocontrol computer by
pointingpressinginfrontofthewhiteboard.
5.Ifcomputercontrolcanbeachievedbypointing and pressing on the whiteboard, but the
writingfunctionfails,please exit the EWB application software,and restart it;. If itis still
unabletowrite, there may be aproblem with theEWB application software ,and we
recommenddownloading thelatestsoftwareversionfromourwebsiteforre-installation.

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Pen Operation:
Click, Double click:
Do not move pen or finger; press the surface lightly in close quarters (1-2mm).
(Note: Since the whiteboard and the whiteboard pen are delicate electronic products,
pleasedonothit the surface heavily,toavoiddamaging the whiteboard and the pen point)
Dragging:
Press the surface with the stylus pen or finger, and drag it to the appointed position
(thepenorfinger should not leave the surface midway)
Writing:
Select writing mode and write on the surface . If there is no stroke, please lift the pen up
and wait for the PC to finish processing. (Use the same strength as using a normal
fountain pen.)
Orientation:
If space appears between cursor and the point you press, please orientate again. If the
problem cannot be solved, please check if the whiteboard has been installed properly as
per theinstructions.
Left & Right Mouse Key:
Controlledbyyour interactive software; consultyoursoftwaremanualfordetails.
Note: Please use 1024x768 image resolution. Close all energy saving modes to avoid
performancedelaycausedby dormancy.

FAQs
1. Indicator light
does not shine
If the COM port of white board needs to
be replaced, please contact the agent
or call ABI.
Please contact ABI.
(4) Indicator light doe t shine but the IWB
works normal.
Check the connection between USB
port and COM port. Then connect
them.
(1)The connection of USB port and PC is
not good or the connection between COM
port and IWB is not stable.
(2)The USB port or the COM port of white
board needs to be replaced.
(3) USB data line should be changed.
Please contact ABI.
Indicator Light
(1) The connection of USB port or
COM port of white board is not stable. Check USB port and COM port,
try connecting them again.
(2) The installation of IWB software is
not succeeding. Uninstall the old white board
software driver and install it again.
(3) The tool software of IWB will not start.
Install USB data line again.
Click on “Tools” in Taskbar icon
menu.
(4)The driver of USB data line did not
install.
(5) USB data line needs to be replaced. Please contact ABI.
(6) The control card in white board needs
to be replaced. Please contact ABI.
2. Indicator light
shines red
Toolbar
1. The mouse
does not work.
(1) The tool software of IWB will not
start. Click on “Tools” in Taskbar icon
menu.
(2) The installation of IWB software is not
succeeding. Uninstall the old white board
software driver and install it again.
(3)The two connecting lines between the
border of toolbar and the bottom of white
board are incorrectly connected.
Insert the connecting line firmly or
make sure the left one is grey and the
right one is black, and then connect
them again.
2. Single button
does not work. The two connecting lines between the
border of toolbar and the bottom of white
board need to be replaced.
Please contact ABI.
3. The button
and function
are not com-
patible or the
button jumps
randomly.
(1) The installation of IWB software is not
succeeding. Install the software again.
(2)The interior of IWB needs to be
maintained or replaced. Please contact ABI.
EWB
1. Stylus pen or
finger cannot
control the IWB
(1) The installation of IWB software is
not succeeding. Uninstall the old white board
software driver and install it again.
(2)The tool software of IWB does not start. Click on “Tools” in Taskbar icon
menu.
(3)The two connecting lines between the
border of toolbar and the bottom of white
board become loose or need to be re-
placed.
If they become loose, make sure the
left one is grey and the right one is
black.Then connect them again. If they
still don’t work, contact ABI.
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(1) Orientation is not coorect
Therelativeposition ofprojector andwhite
board has changed; PC has been
replaced; Software has been installed
again.
Do orientation again
(2) The software is configured
wrongly. Re-run the orientation procedure.
(3) The connecting line in white board
needs to be replaced. Please contact ABI.
(1) The horizontal lines (ordinate) of
whole board have part bend in some
column (line) when draw horizontal line
(ordinate), that means the orientation is
not good.
It needs orientation again.
(2)The horizontal lines (ordinate) of whole
board have part bend in some column
(line) when draw horizontal line (ordinate)
Please contact ABI.
(3) When drawing a horizontal line, the
mouse doesn’t move with the pen and it
is moving in another horizontal line. Please contact ABI.
3. It is out of
alignment
when a line is
drawn.
2. Stylus pen
or finger only
can control
part of the
IWB
(1) Some times the mouse doesn’t work
and some times it works normally. This
means there is probably a software
driver conflict.
List any software changes made
since the mouse started acting
strange and contact ABI.
(2) The mouse rests on the top left or right,
and remains still. This means part of white
board is damaged or there is error in
system files.
Re-install the 2 whiteboard files,
reboot the system, and re-calibrate
the whitebaord. If this doesn’t solve
the problem, contact ABI.
4. Mouse is
not working
properly.
EWB Pen column
1.The buttons
in the pen
column (on
board) are not
working
properly.
(1) The tool software of IWB has not
started. Click on “Tools” in Taskbar icon
menu. If this doesn’t solve problem,
re-install the software again.
(2) The pen is not functioning properly
& needs to be replaced. Check batteries but if necessary,
please contact ABI.
(3) Parts of white board become
damaged or out of alignment. Please contact ABI.
2. Single
button or
button in one
side is out of
gear.
The interior connecting line of the pen
button needs to be maintained or
replaced.
Please contact ABI.
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Whiteboard Maintenance
Please exit the system before cleaning and it’s preferable to exit system and standby
projector so that any marks are easily seen.
(Note:Although the whiteboard can be used with dry erase pens, it is inevitable that with
age or after cleaning with abrasive cleaners, a build up of dirt and ink will occur, detracting
from the projected image. Interactiive whiteboards are designed for “virtual” pen use, so
avoid dry erase pens if possible.
If you do frequently use the whiteboard with dry erase markers, it should be cleaned
weekly for proper operation. Please use standard glass detergent to clean the surface,
followed by water to rinse the detergent off. UNDER NO CIRCUMSTANCES USE
ANY FORM OF ABRASIVE CLEANER!! IT WILL DAMAGE THE BOARD.
Note: Do not clean it with other solvents as harsh organic solvents may attach the
surface coating of the board.
Do not score the surface or border with anything sharp or hard; otherwise the affected
areaof thePressuresensitiveIWB(Model PS)maynotworknormally.Smallcutscanbeheld
together with clear adhesive tape, and the board will continue to work if the cut has been
closedproperly.
Please do not drag the USB cable when using the whiteboard, and do not press too hard
onthe functionbuttonsontheIWB.
Since the bracket (or the hanging parts) is only designed for supporting the weight of the
whiteboard, please do not add extra weight or press onto the whiteboard or its penholder.
Thesurfaceiscoveredbyadryeraseplasticfilmsoavoidanyscratchingorabrasivecleaners.
Please avoid installing and using the whiteboard in any area which is dusty, wet or smog
bound.
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Product Service
1. SoftwareUpgrade: Free Updates of the software will be supplied when available. Check
thewebsiteforinformationonthelatestversion.Itislistedunder“Downloads”inthe“Dealer
Info”section(leftside)oftheHomePagewww.abimage.com.au.
2. TechnologyService:AcopyoftheUserManualwillalsobelocatedinthesameDownloads
section.Ifyouhaveanytechnicalqueries,contactABIstaffon 02.9938 6866.
3. QualityWarranty:
Three years warranty is provided on the board and its operation. The service “back to
base”, so the client has to return the board toABI andABI will organize the return of the
board to the user. It does not include:
(1) Accessories (pens, batteries, cable).
(2) Physical damage, including surface scratching, marks, build up of dirt and pen
ink, and distortion caused by faulty installation.
(3) Damage resulting from operation not as stipulated in the user manual.
(4) Warranty on the product will be voided if the board is disassembled by the user or
an unauthorized repairer.
(5) Damage caused by force majeure such as natural disaster, thunder and lightning
and accident.
(6) Product accessories, consumable parts such as CD, user manual, package, fixing
parts, batteries, the shell, the consumption components are all not include into the
free repairing or exchanging a purchase clause.
(7) The user must be able to provide a copy of the original invoice.
4. After Sale Service:
1) ABIprovidesaservicecentresupporttoserviceandrepairtheIQBoardPS. Contact
ABI on 02.9938 6866 to discuss any problems or organize a service.
2) Repairing: When the warranty period has expired or the damage is not a warranty
issue,thecustomerwillbechargedfor any repair. Customerscan purchaserelated
parts from ABI Pty Ltd. When sending the damaged parts back to ABI for repair,
thecustomerhasto paythe transport costsand repair.If the whiteboard surface is
damaged,theentire surface will need tobe replaced.
Copyright
This user manual is for the IMAGE IQBoardPS IWB; the copyright belongs toA Brighter
ImagePtyLtd.We have the right to modify thecontentofusermanualwithoutnotice.
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