AccuBANKER D500 User manual

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www.AccuBANKER.com
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wwwAccuBANKER.co
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D500
Super Dollar Authenticator
www.AccuBANKER.com
USER GUIDE

Thank you for trusting AccuBANKER with your cash
handling needs. In order to optimize the performance
of your equipment, we encourage you to thoroughly
read this user guide prior to use.
®

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Table of Contents
Table of Contents .............................................................................................3
Introduction......................................................................................................4
Safety Instructions............................................................................................4
Other Safety Considerations.............................................................................5
Box Contents....................................................................................................6
Cleaning of the Machine ..................................................................................7
1. General Controls and Parts...........................................................................8
1.1 Specific Controls ..................................................................................10
2. Features ......................................................................................................11
2.1 Automatic Feed.....................................................................................11
2.2 Banknote Ejection Direction ................................................................11
2.3 Report Function....................................................................................11
2.4 Counterfeit Detection ...........................................................................11
3. Operation....................................................................................................12
3.1 Basic Operation ....................................................................................12
3.2 Banknote Ejection Direction ................................................................12
3.3 Report Function....................................................................................12
3.4 Counterfeit Detection ...........................................................................13
4. Solutions to Operational Problems.............................................................14
4.1 Preventive Measures.............................................................................14
4.2 Jamming................................................................................................15
5. Error Messages...........................................................................................16
6. Specifications .............................................................................................17

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Introduction
The D500 Super Dollar Authenticator is part of our next generation in
micro-technology. The streamlined design allows for simple banknote
processing. Multiple counterfeit detection functions provide added
security.
Safety Instructions
Warning
Do not use this product in areas where it may be exposed to water or otherliquids.
Unplug this product from the electric outlet before cleaning. Do not use liquid or
aerosol cleaners. To clean, use a damp cloth.
To reduce the risk of electric shock, do not disassemble this product. Take
it to qualified service personnel when service or repair work is required. Opening or
removing covers may expose you to dangerous voltages or otherrisks. Incorrect
reassembly can cause electric shock when the appliance is subsequently used.
Only use the cable provided with the unit. The use of other cables may result
in electric shock, fire, or cause serious damage to the unit.
Do not operate the unit in areas with high temperature or high humidity sinceit may
prevent it from working correctly.
Caution
When unplugging the power cord, do not pull it by the cord, but rather grip the plug
to pull it out. Not following these instructions may result in electricshock, fire, or
damage to the unit.
Do not use the unit if the power cord is damaged or if the plug socket contactis loose.
Not following these instructions may result in electric shock, fire, or other hazards.
Do not place heavy objects over the cord and do not bend it excessively sinceit could
get damaged. Not following these instructions may result in electric shock, fire, or
other hazards.
When not using the unit for a long time, remove the power plug from the electric outlet.
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Other Safety Considerations
•Read and understand all the safety instructions.
•Follow all warnings and instructions marked on the unit.
•Do not place near direct sunlight, heat sources, air conditioners, or in
an enclosed space unless proper ventilation is provided.
•This product should be operated only from the type of power source
indicated in this user’s guide. If you are not sure of the type of power
supply in your location, consult your dealer or local power company.
•Never push objects of any kind into the unit through the case slots or
openings, since they may touch dangerous voltage points or shortcut
parts, resulting in a risk of fire or electric shock.
•Never spill liquids of any kind on the product.
•Unplug this product from the electric outlet and refer to servicing by
qualified service personnel under the following conditions:
-When the power supply cord or plug is damaged or frayed*
-If liquid has been spilled into the unit or it has been exposed to
rain or water*
-If the unit has been dropped or the case has been damaged*
-If the equipment shows a noticeable change in performance
*Not covered under warranty
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If the unit does not operate normally while following the
instructions, adjust only those controls covered by the operating
instructions. Improper adjustment of other controls may result in
damage and will often require extensive work by a qualified
technician to restore the product to normal operation.

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Box Contents
When opening the box, verify that all the items described below are included.
If any item is damaged or missing, contact the place where the unit was
purchased.
1.
2.
3.

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Cleaning of the Machine
WARNING: BEFORE DOING ANY CLEANING, TURN THE POWER SWITCH
OFF AND DISCONNECT THE POWER CORD FROM THE MACHINE. KEEP IN
MIND THAT PROBLEMS OR DEFECTS THAT ARISE FROM LACK OF
PERIODIC MAINTENANCE ARE NOT COVERED BY THE WARRANTY.
A) Cleaning the Optical Sensors
Cleaning should be performed by an authorized service center.
B) Cleaning the Inside of the Machine Periodically
It is necessary to clean the inside of the machine once a month or when
needed. Cleaning should be done by an authorized service center only.
C) Additional Recommendations
Avoid operating the machine in a dusty or dirty room. To guard the machine
against the elements always keep it protected when not in use.
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1. General Controls and Parts
1. Display Screen
2. Function Buttons
3. Input Tray
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2
3

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1. General Controls and Parts (continued)
4. Ejection Slot
5. Power switch (On/Off)
6. Power socket for 12V adapter
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6
5

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1. General Controls and Parts (continued)
1.1 Specific Controls
1. Value Number Display
2. Counting Number Display
3. Currency/Denomination Display
4. Error Code Display
4
2
1
3

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2. Features
2.1 Automatic Feed
The D500 is equipped with an auto-start sensor. The machine will
automatically feed in and process banknotes that are placed in the tray.
2.2 Banknote Ejection Direction
Banknotes may be ejected from either the back or the front of the machine
after processing.
2.3 Report Function
The D500 can show a summary report of the value and count for all
banknotes processed by denomination.
2.4 Counterfeit Detection
The counterfeit detection is performed by four (4) different methods -
Illustration (Illus.), Infrared (IR), Ultraviolet (UV), and Magnetic (MG).

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3. Operation
3.1 Basic Operation
1. Connect the 12V adapter to a power outlet and the jack on the rear of the
machine. Turn the POWER switch ON. The unit will conduct a self-
check at start-up. The Value display and Count display will show “0”
when the unit is ready.
2. Place the banknote in the machine lengthwise, with the portrait facing up
and to the right.
3. Genuine banknotes will pass through (or come back based on ejection
direction setting) after one (1) beep.
4. Suspicious banknotes will be rejected with three (3) beeps. This banknote
will not be added to any totals. Also, the error icon(s) will blink to
indicate the suspected detection fault(s).
Note: Be sure to unplug the machine when not in use.
3.2 Banknote Ejection Direction
Set the Banknote Ejection Direction by pressing the “Report/Direction”
button for 2 seconds. The icon will appear on the display to indicate
that the machine will eject banknotes to the front. Press and hold the
“Report/Direction” button again to turn off the icon and the machine
will eject banknotes to the front of the machine.
3.3 Report Function
Press the “Report/Direction” button quickly to see the denomination Per
Value, Count, and Total for all denominations processed. Each time the
button is pressed for a second, it will scroll through the denomination (Per
Value) and show the number of banknotes counted along with their total
value. Press the “Reset/Currency” button to clear all totals.

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3. Operation (continued)
3.4 Counterfeit Detection
There are four counterfeit detection methods: Illustration (Illus.), Infrared
(IR), Ultraviolet (UV), and Magnetic (MG). All four methods work together
at all times.
1) Illustration Detection
This method checks for the illustration feature on the banknote. If the
illustration is not detected the machine will alert with a triple beeping sound
and reject the banknote by ejecting it to the front of the machine. Also, the
Illus. error icon will flash on the display.
2) IR Detection
This method checks for the illustration feature on the banknote. If the
illustration is not detected the machine will alert with a triple beeping sound
and reject the banknote by ejecting it to the front of the machine. Also, the
Illus. error icon will flash on the display.
3) UV Detection
This method checks the banknote against an ultraviolet light source. If the
UV properties are not detected the machine will alert with a triple beeping
sound and reject the bill by ejecting it to the front of the machine. Also, the
UV error icon will flash on the display.
4) MG Detection
This method checks the banknote for magnetic ink properties. If the magnetic
ink is not detected the machine will alert with a triple beeping sound and
reject the bill by ejecting it to the front. Also, the MG error icon will flash on
the display.

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4. Solutions to Operational Problems
4.1 Preventive Measures
Avoid strong light or magnetic sources that will disturb the counterfeit
detection functions while operating the machine.
Keep the sensors clean and free of dust.
Unplug the machine when not in use.
Pre-select the banknotes to be counted in the machine. Do not attempt to
count:
-Banknotes with metal clips
-Broken banknotes
-Banknotes with adhesive media (i.e., tape, glue)
-Washed Banknotes
-Torn or ripped banknotes

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4. Solutions to Operational Problems (continued)
4.2 Jamming
•Before beginning operations of the machine, make sure there are no
foreign objects in any of the mechanisms such as silica bags, spare parts,
etc.
•To avoid jamming, ensure that banknotes are placed correctly in the
hopper.
•If jamming occurs, power the machine off. Carefully remove the jammed
banknotes from the machine with a wooden or rubber stick. Look for any
foreign objects such as paper clips, rubber bands, etc., and remove them, if
necessary.

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5. Error Messages
ERROR
CAUSE
SOLUTION
Illustration
(Illus.)
Suspicious banknote for
Illus.
The banknote is
suspectedas false for
improper Illus.
Infrared (IR)
Suspicious banknote for IR
The banknote is
suspected as false for
improper IR markings.
Ultraviolet
(UV)
Suspicious banknote for UV
The banknote is
suspected asfalse for
improper UV features.
Magnetic
(MG)
Suspicious banknote for MG
The Banknote is
suspected as false for
improper MG features or
lack of MG ink.
Ejection
Direction
Banknote Ejection Direction
is to the back of the machine
To change the setting,
press and hold the
“Report/Direction”
button for 2 seconds.
The icon will disappear,
and banknotes will be
ejected.

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6. Specifications
Ambient Temperature: 50 –95 °F (10 –35 °C)
Ambient Humidity: 40 - 80%
Feeding System: Roller Friction System
Display: Graphical LCD screen with backlighting
Power Source: 12V DC adapted from 110-220V, 60/50 Hz
Power Consumption: < 10W
Dimensions: 5.71” x 5.91” x 2.75” (14.50 x 15.01 x 6.99 cm)
Weight: 1.2 lbs (0.54kg)
Processing Speed: 60 bills/min (approx.)

AccuBANKER USA
7104 NW 50th St
Miami, FL 33166
9AM- 5PM ET Monday through Friday
www.AccuBANKER.com
Please give us a call at 1-888-993-2228
®