ACEK9 Hot-N-Pop Pro User manual

Model HP-5020
Patent # 7,081,811
Hot-N-Pop®Pro
With Protective Relay Module
Installation Manual
To be used in conjunction with Vehicle Specific Instructions
Life Safety Equipment
It is vital that all Safety Features are installed, tested and working properly at the
time of installation.
Special Attention needs to be made to Power and Safety Warnings.
This Life Safety Equipment must be installed to Emergency Vehicle Up-fitting
Standards!
Radiotronics Inc.
1315 SW Commerce Way
Stuart Fl 34997
Phone: [phone]
Fax [phone]
www.acek9.com

1
Contents
Warnings and Safety information Page 2 STEP 12 Optional modules Page 9
STEP 1 Installation, Planning Page 3 STEP 13 Heat Alarm Test Page 10
STEP 2 Control Head Page 4 Door Popper Steps
STEP 3 IntelaBox Page 4 STEP 14 Neutral safety Page 10
STEP 4 Protective Relay Module Page 4 STEP 15 Antenna Page 11
Power, Ground & IntelaBox connection Page 4 STEP 16 Door preparation Page 11
PRM Outputs Chart Page 5 STEP 17 Unlock connectionPage 12
STEP 5 Horn feature Page 6 STEP 18 Solenoid wires Page 11
STEP 6 Light feature Page 7 STEP 19 Wire connections Page 12
STEP 7 Siren feature Page 7 STEP 20 Solenoid Installation Page 13-14
STEP 8 Window drop Page 8 STEP 20 Gas Spring Page 14-15
STEP 9 Temp. Sensors Page 8 STEP 21 Finnish and Test Page 16
STEP 10 Ignition power Page 9 Trouble Shooting Page 17
Step 11 Stall Sensor Option Page 9 Diagram Back Cover
Introduction
Hot-N-Pop®Pro combines all the features of K9 Heat Alarm®Pro and K9 Door Popper®. The
Door Popper features a system that prevents the door from opening while the vehicle is in
gear. Our exclusive double pop system unlocks the K9 door and releases the latch when the
K9 Popper is activated. The Heat Alarm includes our vehicle monitoring system and Alert
Options: S.O.S. Sound Horn Activation, Dual Window Drop, Emergency Light Activation, and
Siren Activation.
HP-5020 Standard Parts
1 - IntelaBox
1 - Protective Relay Module
1 - Control Head
1 - Control Head Cable
1 - Owners & Install Manuals
1 - Vehicle Specific Instructions
1 – Installation Hardware Kit
K9 Door Popper
1 - Gas Spring
1 - Solenoid
1 - Bead Chain (not required on some vehicles)
1 - Cable Kit
1 - Antenna
K9 Heat Alarm
2 - Temperature Sensor
1 – Protective Relay Module
1 - Window Drop Modules
Standard Outputs
Door Popper
1 - Solenoid
1 - Unlock
Standard Heat Alarm Outputs
1 - Horn Activation choice of (+ or -)
1 - Siren Activation choice of (+ or -)
1 - Light Activation choice of (+ or -)
1 - Window Drop Module Activation (+)
Optional Accessories (Purchased separately)
AceWatchDog System™(Cellular phone App)
Pager System
10" and 12" Fan Kits
Auto Starter Activation (Aftermarket Auto Starters)
Smoke detector
Carbon Monoxide Detector
No K9 Left Behind (K9 removal reminder)
Stall Sensor (included with auto start activation)

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This manual is used in conjunction with the vehicle specific
instructions sheet.
If the make, model and year do not match the vehicle instructions or the equipment
is being reinstalled in new vehicle Contact AceK9.Com Service Department.
When contacting AceK9 service, have your SERIAL NUMBER available.
________________________________________________________________________________________
Safety Warnings and Installation Information
Life Safety Equipment
It is vital that all Safety Features are installed, tested and working properly at the
time of installation.
While installing, special attention needs to be made to power and safety warnings.
This Life Safety Equipment must be installed to Emergency Vehicle Up-fitting
Standards! Refer to the vehicles service manual and modifiers guides during installation.
The window drop module is designed for vehicles with a rear seat K9 Transporter
and window guards, to contain the K9 and prevent unauthorized access to the vehicle. If
dropping un-guarded windows anti-theft system, equipment vault, and K9 transporter are
recommended.
________________________________________________________________________________________
Warning: Install Electronics in dry locations
(Except Weather resistant Solenoid, Sealed Window and Unlock Relay Modules designed for in door
installation)
NEVER install in the following locations, which are frequently subject to wet conditions'
•On the floor boards.
•Under the floor mats.
•Under K9 transporter.
•In engine compartment.
•Against the air conditioner
housing/vents.
•Under seats.
•Under equipment consoles cup holders.
Connections exposed to moisture should be protected.
________________________________________________________________________________________
Safety Warnings
Do not install equipment in areas that interfere with vehicles safety systems (airbags, seat
belts). Use caution when drilling or installing screws, avoid wiring, fuel lines, or other
equipment that might be behind the surface.
Never run wires through a drilled hole without a grommet, wires chaffing against metal will
overtime cause malfunctions or vehicle fire. When using a grommet seal to prevent water
entry into vehicle. (use a sealant appropriately related for the location)

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Installation
This manual is written to provide the information necessary for safe and reliable operation of
this Life Safety Equipment. Read the Vehicle Specific Instructions to guide you
thru the install.
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STEP 1 Planning Consult with the end user
•Determine a suitable mounting location for the Control Head. The Head should be easily
visible to the K9 Handler.
•Determine which door they would like to be remotely popped open. For safety reasons,
the passenger side rear door is usually the best choice to avoid releasing the K9 into the
flow of traffic.
•If a fan kit was purchased determine the preferred location, usually in a rear door
window, blowing air across the K9.
•Have end user review Menu settings and customize them to their requirements.
The install will vary greatly depending on the customer preferences, vehicle, and equipment.
Review the Hot-N-Pop®Pro Installation instructions including the vehicle specific install
supplement to get an overview of the equipment placement, wiring and connections. Also
review the Installation Information for each of the Heat Alarm Alert Options that you are
installing. Make connections following the order outlined below. Consider where connections
are made, run wires in groups. Planning will speed installation.
Parts and setup will vary by vehicle. See Vehicle Specific Information

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STEP 2 Control Head installation
Mount securely in a location that is dry and visible to the K9 handler. Plug the control head
cable into the head.
STEP 3 Intelabox installation
Mount the IntelaBox in a location that allows easy access
Find a DRY location where it is easily serviceable for upgrades and programming.
Route the Control Head Cable to the Intelabox. Attach the cable, be sure that the cables
(RJ45) connectors go in straight and the cable is not kinked. Do not run control head cable
parallel to transmitting antenna cables.
STEP 4 Protective Relay Module (PRM) Installation
The Protective Relay Module is the output controller for heat alarm options and accessories.
•Locate the Protective relay module near the Intelabox.
•Connect the IntelaBox Heat Alarm Option Cable (Gray Cable with black
connector) to Protective Relay Module (PRM).
•Connect the Intelabox 10 Gauge Red Male Wire to the Red Female wire off the PRM.
•Attach the PRM Black Ground (PIN 12) wire to a chassis ground.
•Attach PRM's Red Battery wire to uninterrupted Battery or connection point capable of
supplying 40A of power. Fuse at connection point (40A).
Battery connection must be direct. Do not use a device that automatically
removes power to vehicle and connected system that notify the K9 handler when
the system activates.
This system has features designed to operate with the IGNITION OFF.
•When power is connected, the head will power up briefly and turn itself off. Continue with
install.

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Installing K9 Hot-N-Pop®Pro alert features
Connecting outputs from the Protective Relay Module
The Protective Relay Module Provides output wires to activate standard horn,
lights, and siren activation, and the window drop feature. To accommodate a
variety of setups a choice of low current ground triggers or positive activation
are provided.
See your vehicle specific information for horn and window connections.
Emergency light and siren connections are outlined in this manual.
DO NOT REPLACE FUSES WITH A FUSE OF HIGHER VALUE
A three pin Auxiliary Options Connector is also provided for add on options. Smoke and
Carbon Monoxide Detectors utilize this connector. These options connect in line (Daisy Chain)

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STEP 5 Horn Alert Feature
A Choice of Positive or Negative Outputs are provided
•Consult your Vehicle Specific Information for horn polarity , wire color, and
connection location
•When other equipment is attached to the horn wire, always place the K9
connection closest to the horn.
5A For Horn Ring Connection. (-)
AceK9 Wire Color: Orange
Wire Connects to the vehicles horn ring wire.
Polarity: The Orange Wire provides a negative low current signal used to activate the
factory horn relay. This signal provides a ground trigger duplicating the traditional horn ring
switch in the horn pad.
Location: In vehicles with grounding horn switches the wire runs down the steering column
to the horn relay or a Control module.
Test: The vehicles horn wire will show ground when the horn pad is pressed (0 volts) and
power when not active (12+ volts).
Connection: Splices into vehicles horn ring wire.
5B For Connection at Horn (+)
AceK9 Wire Color: Orange/Yellow and Orange/Red Wires
Common on Chrysler, Dodge, and Jeep Vehicles. (See Vehicle Specific Information)
Polarity: Orange/Red wire provides positive power to activate the vehicles horn, The
Orange/Yellow wire Isolates the power to prevent damaging back feed to the vehicles
computer and allows normal activation of the of horn.
Location: Under Hood at the horn wiring.
Test: The vehicle horn wire will show Power when the horn pad is pressed (12 volts)
Connection: Solder and Heat Shrink Connections.
1 Cut the Vehicles horn wire.
2 Connect the K9 Orange/Red to the Horn side.
3 Connect the K9 Orange/Yellow to the fuse block side.

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STEP 6 Light Bar/Strobe Alert Feature
“TIP” Some Light/Siren Controllers allow for programming of both light and siren activation off one input.
A Choice of positive or negative output is provided.
AceK9 Wire Color: Green (-)
Green/Red (+)
Green (-) wire provides a negative output (Low Current Ground Trigger 0.75A)
Green/Red (+) wire provides a positive output (12V+ when triggered Fused at 15A Max)
Light Controler Input Method.
Connection: Consult the instructions provided by the controller manufacturer for polarity
and programing.
Lights Using Standard 12V light methods (+)
Lights activated by a switch or light controller's isolated Positive outputs.
Connection: Connect the Green/Red wire to the light side of the switch or controller.
(12V+ when triggered Fused at 15A Max)
STEP 7 Siren Alert Feature
AceK9 Wire Color: (Violet - or Violet/Red +)
A Choice of Positive and Negative Outputs are provided.
Violet wire provides a negative output (Ground Trigger 3A Max)
Violet/Red wire provides a positive output (B+ when triggered Fused at 15A Max)
Never connect to wire of emergency vehicles high power siren speaker.
Siren using programmable input.
Violet (-) or Violet/Red (+)
Connection:Most siren controllers provide a remote input to activate a siren tone.
Consult the instructions provided by the controller manufacturer for polarity and programing.
Siren using a 12V car alarm speaker.(+)
Connection: Violet/Red wire to positive side of 12V siren speaker. Attach the speaker’s
ground wire to a good ground.

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STEP 8 Window Drop Feature
Refer to Vehicle Specific Instructions for window down wire colors and locations.
Using the vehicle specific information as a guide, follow the instructions packed with your
window drop module.
The Protective Relay Module’s Blue/Red wires supply power to the Window Drop
Modules. The Window drop modules are weather resistant Sealed Relay Modules “SRM”
designed to allow placement inside of doors.
The window drop module is designed for vehicles with a rear seat K9 Transporter and
window guards, to contain the K9 and prevent unauthorized access to the vehicle. If dropping un-
guarded windows anti-theft system, equipment vault, and K9 transporter are recommended.
Weather Sensitive Window Switches. When installing K9 Transporters' that replace factory
door panels, the switch should remain outside of the door skin, between vapor barrier and kennels
door panel. Cover switches with a plastic bag, opening pointing down, tied to allow condensation to
exit the bag.
STEP 9 Temperature Sensors Mounting
Never where the K9 can damage the Sensors.
Never within 12 inches of floor or headliner.
Never in direct sunlight.
Never directly in front of air vent.
Never near equipment that radiates heat.
Never behind trim.
Place sensors in good air flow entering the
kennel
DO NOT HEAT TEMPERTURE SENSORS WITH HEAT GUN
OR FLAME !
The sensors should be set up to monitor the area
where the K9 is housed. Sensor location may vary with
vehicle setup and operation.
The Temperature Sensor cables are over 15 feet long so they can be adjusted to the most
effective locations.
Sedans or Pick Up Trucks. with K9 transporter behind the front seats.
Mount one temperature in the airflow entering the transporter at front of the K9 transporter
on each side. A popular setup is attaching the sensors to each pillar trim (one on each side)
as long as there is good airflow into the Transporter.
Sport Utility and Wagons. with K9 transporter behind the front seats.
Mount one Temperature sensor outside of the Transporter, approximately midway up in good
airflow, in front of the K9 Transporter and the other in opposite corner, in back of the K9
Transporter, in good air flow. If area behind transporter is isolated from airflow the Sedan
method may be more appropriate.
Portable Kennels. When using a portable kennel mount the sensors cattycorner to get the
best average Temperature.
Note: Averaging must be turned off if motioning multiple canines in separated
locations.

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STEP 10 Heat Alarm Ignition Power
Red/Yellow (pin 7)
From the Protective Relay Module connect the Red/Yellow Ignition wire to the police package
ignition point, or switched Ignition Power point on the Vehicle’s fuse panel. Ignition must
be connected for proper operation of K9 Heat Alarm®
Ignition and Power Warnings
Do not use devices that remove power to vehicle systems, alert features of this
product or emergency warning systems that it activates.
Alarms, Auto Starters, Antitheft Devices or any systems that shut off ignition
power, The K9 Heat Alarm power MUST be set up as to requite manual shut down
by the person responsible for the K9. Use settings
“On/Off Manually”
“Car On Manually off”
“No K9 Left Behind” [if purchased and installed]
STEP 11 Stall Sensor Option Sold Separately, required for auto start add on.
The stall sensor makes it easy to detect an engine stall. The sensor detects the energy
emanating from the alternator to determine that the engine is running. Mount the stall
sensor against the metal alternator housing, over visible coils. Use heat rated cable ties or
hardware. Route the stall sensor wire through the firewall to the IntelaBox. If you have to
drill a hole, use the supplied grommet, seal with silicone (not supplied). Cover the stall
sensor cable with heat rated wire loom, avoid contact with moving parts and hot exhaust
parts. (the stall sensor needs to be enabled in the Menu)
VERIFY that the stall sensor functions well after the vehicles battery is fully charged and
under minimal load. Run vehicle. The LED on the Sensor is lighted red when the vehicle is
stalled or not running.
“Tip” Idle the vehicle till battery is fully charged, If the light turns red when the vehicle is running it
may need to be repositioned. Flipping the sensor on its side may improve function.
Step 12 Optional add on modules
Connect any add on accessories purchased with system. See instructions included with
accessory. Do not attempt to connect items not approved for use with this system. See the
Installation Manual(s) for details. Use only accessories designed for Acek9.com products.
Heat Alarm test next page

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Step 13 Test Heat Alarm portion of the System
Check your settings, the default hot temperature setting is 90 degrees Fahrenheit.
(32◦c), The stall monitor should be enabled only if a stall sensor has installed.
Review or change settings from Menu (See the “User Guide”).
Test Procedure for K9 Heat Alarm
1) Power the alarm on. The default power setting is Heat Alarm “ON/Off with Car”. When
the vehicles ignition is turned ON, the Heat Alarm powers up.
2) System Status. Observe the temperatures and vehicle’s battery voltage. The hot status
light will be illuminated when the displayed temperatures are below the hot set point and the
system is not in “Snooze Mode”.
3) System Output Test. Press the MENU key (for a second),use the arrow keys to scroll
through the Menu. The last Menu choice is "System Test", Press OK to start test of all the
installed Heat Alarm alert options. Verify that ALL the included Heat Alarm alert options
worked. Follow remaining prompts to check control head functions.
4) Test Temperature Sensors.
•With the Hot Status light illuminated,
•Turn the vehicle’s climate control to the heat position to manually raise the temperature
inside the vehicle.
•DO NOT HEAT TEMPERTURE SENSORS WITH HEAT GUN OR FLAME TO TEST!
•Monitor the temperatures displayed on the heat alarm and confirm that the alarm
activates when the hot set point is reached (90 Degree Default)
The Center Temperature is the average of left and right sensor.
•When the average temperature exceeds the hot or cold set point the alarm Activate
“Pre Alert” followed by “Full Alert” Activation of installed features.
•Verify that ALL the included Heat Alarm alert options worked.
•Return the vehicles climate control to the appropriate position.
K9 Door Popper®Installation
STEP 14 Neutral Safety
See the vehicle specific supplement for your vehicle
The purpose of this wire is to detect when the vehicle is in park. (Ground in Park)
It is CRITICAL that the Brown Neutral Safety wire is attached to the vehicle wiring
properly to allow the K9 Door Popper® features to prevent the door from popping
when the vehicle is in gear and potentially moving. If this connection is not done
correctly the canine could exit and be harmed while the vehicle is in motion.
Connection: Splice the Brown neutral safety wire to the vehicles park signal wire or
transmission range sensor wire.

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STEP 15 Door Popper Antenna
NOTE: If a combined pager and door popper antenna was
purchased, follow the instructions included in the Dual Band Kit.
Mount the K9 Door Popper®antenna by drilling a hole on
roof or trunk lid.
Mounting Keep Antenna as far away from other
antennas as possible.
1) Drill a 3/4" (19mm) hole in the roof or trunk lid of the
vehicle.
2) Remove burrs, particularly on the underside of the
hole. Be sure to remove paint in a narrow ring around the
hole. Metal to metal contact provides the best
performance.
3) From above, feed the coax and serrated part of the
mount (mounting assembly) through the hole. This is
easier if the locking nut is screwed a turn and a half to
the mounting assembly.
4) Pulling up on the lock, jiggle the mounting assembly.
The mount's step will slip into proper alignment in the
hole. Still pulling up, tighten down the locking nut until
finger tight. Be sure the "O" ring on the underside of the
locking nut is properly seated.
5) Carefully attach antenna mast to the mounting
assembly
6) Route the cable to the IntelaBox attach and antenna.
STEP 16 Door Preparation
Remove the Door Panel from the door that is going to be remotely opened. If vehicle uses
linkages and lock rods be sure they are remove or secured and do not bind. When connecting
to inside handle, be sure that child safety lock is disabled.
Window Switch Warning
When installing K9 Transporters' that replace factory
door panels, the switch should remain outside of the
door skin, between vapor barrier and transporters door
panel. Use a plastic bag to cover the switch, with bags
opening pointing down, tie in a manner that allows any
condensation to exit the bag. Be sure that the switch is
secured from falling, in a location that it will not get
crushed by the travel of the window or while installing
replacement door panels.

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STEP 17 Unlock Connection
Unlock Cable color: Blue cable with Yellow and Red wires.
(See vehicle specific information before proceeding many modern setups require an unlock module).
For this step see it is important to check your vehicle specific information sheet
before you proceed.
17A Route the Unlock Motor Cable to the b-pillar or into the door being popped
17B For Ground at rest systems; locate the unlock motor wire using a voltmeter; this wire
will go positive during unlocking and stay at ground when not active (at rest).
17C Cut this wire attach the cable’s Yellow wire to the wire going to the Motor. Attach the
Red wire to the wire coming from the switch/body control module.
Note: There is a 10A fuse attached to the solenoid at the IntelaBox if the fuse is blown check
that the wires are in the correct direction and Check for shorts, kennel panel screws or other
shorts to the wire.
STEP 18 Solenoid Wires
Solenoid wire color: Orange
Solenoid ground wire color: Black
Be careful to route the wires away from the window’s travel and avoid sharp objects.
Connect Unlock to only the door that is popped.
18A Connect solenoid ground to a good chassis ground point.
DO NOT GROUND SOLENOID TO DOOR the hinges make a poor ground.
18B From the IntelaBox, Route 10GA Orange solenoid wire to the Door being popped open.
Pull the orange wire and ground wire into the door.
STEP 19 Attach Door Popper Wires
Attach unlock, neutral safety, and solenoid wires to the IntelaBox.

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STEP 20 Solenoid Installation
IT IS VITAL THAT ONCE THE SOLENOID IS INSTALLED, THROUGH TESTING BE DONE PRIOR
INSTALLING THE DOOR PANELS.
Spring Clip + Ball Chain & Coupling
Obtain a good view of the door latch mechanism. Locate the cable or lever on the door latch
mechanism that if pulled will unlatch the door.
Mounting the solenoid Determine a mounting location in the door for the solenoid that will
allow it to pull the door latch lever in straight alignment be sure to avoid interference with
linkages or the window travel.
Inside handle connection can be utilized when cable is used, many cables have ball or
barrel ends that can connect directly to the ball chain coupling.(child lock needs to be disabled).
The Heavy Duty Solenoid works best with some slack . See Adjustment information below.
Outside handle connection. Usually there is a lever that moves down when the outside
door handle is pulled up. When attaching to a linkage use the spring clip to attach to the door
latch lever. Place the Solenoid in the approximate area where it will be mounted. Detach the
ball chain from the ball chain coupling at the solenoid or the spring clip and cut slightly longer
than the expected length (you can always cut the extra if it is too long). Attach the chain
between the solenoid and the linkage. You can then remove extra beads and make a fine
adjustment tension by loosening the Lock Nut and turning the Clevis Yoke up or down the
Solenoid threaded stud. The Heavy Duty Solenoid works best with some slack in the chain.
When there is no tension on the door latch lever re-tighten the Lock Nut. Apply thread locker
to lock nut and yoke.
ADJUSTMENT. When a loud “clack” is heard, there is too much slack. The solenoid is
bottoming out, adjust the yoke in or remove beads to remove slack.
If there is too little slack the solenoids piston will not have enough momentum to
release, in this case turn the yoke out to allow the solenoid to achieve the
necessary momentum. If the solenoid is too tight the boot will pull out.
Solder the solenoid wires and Protect with heat shrink. The solenoid's black wire
connects to the 10 Gauge Black Wire, ground to Chassis. The solenoid's Red and
White wires connects to the 10Ga Orange Wire.
DO NOT INSTALL THE DOOR PANEL BEFORE THOROUGLY TESTING.
Lock Nut
Clevis Yoke
Ball Chain Coupling
Ball Chain

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Door Pop Testing.
Turn ON the Hot-N-Pop Pro. Verify that the Pop status light is on and not flashing (see
Neutral safety information if flashing). Return to the open door with the K9 Door Popper®
Remote. Without closing the door, use a tool to simulate the striker. Move tool into the door
latch to closed position; pull the tool back to simulate the door in the closed position. Press
the Remote’s button. If latch fails to release adjust the Solenoid. Lock the door and repeat
the test. When you have confidence that the Solenoid is releasing the door latch mechanism,
close the door without reinstalling the door panel. Pull on the door to simulate the spring
pushing on it and test again. When you are very confident that the Solenoid is working
reliably, use cable ties to secure the Solenoid & unlock wires. Re-install the door panel and
Test again.
STEP 21 Gas Spring Mounting
Overview: The door should be fully open when the spring is installed. The Gas Spring
should be mounted at an angle. The rod of the gas spring should be connected to the lower
bracket. The Mounting position and angle will vary depending on vehicle and transporter
construction. The angle generates a damping affect at the end of its stroke, providing
smoother operation, and reducing impact to door and spring.
Spring Installation:
1. Start with the mounting brackets attached to the spring ends.
2. Open door fully, with door resting against its stops. Hold the spring to the door visualize
the swing of the spring with the door closing,
•The spring should allow the door to fully open without the spring being completely
compressed or extended
•Check for objects that could interfere with the motion of the spring.
•Brackets need to be slightly off parallel, compared to the spring, to compensate for
angle change as door closes. Extreme Bracket angles may cause the spring to pop off.
See illustrations for approximate placement of brackets..
5. With the door fully open, dry fit the spring, mark your screw hole locations for the bottom
bracket, then mark the upper bracket back 1/4" from the gas springs fully extended position.
6. Remove the brackets from the spring by gently pry the spring clip with a flat screw driver.
7. Mount the transporter side bracket first. Use a 9/64" drill bit to make pilot holes for the
screws.
8. Attach spring to the bracket, so that the rod end is below the barrel.
9. Mount the door side bracket so that the gas spring will be compressed 1/4".
10. Clip the spring to the mounting bracket.
11. Test the door popper the door should open smoothly, and stop with minimal door
bounce.

15
Alternative Mounting

16
Step 22 Finish Install and Test System
Recheck wiring placement, and connections. Secure cables and wires with cable ties. Install
the IntelaBox in its accessible location. Protect all connections, components that may be
exposed to weather, when wires run through grommets check that the have been properly
sealed to keep water entry. Completely test the K9 Hop-N-Pop® Pro. Check the K9 Door
Popper® with the remote at a distance and from the control head. Confirm that the K9 Door
Popper® does not release the door when the vehicle is in gear. See test procedure.
IMPORTANT: It is the responsibility of the Installer and the Handler to confirm that
all safety features are installed and working properly at the time of installation.
The handler is also responsible to make continuing periodic checks of all safety
systems of this product.
K9 Door Popper Test Procedure
1) The default power settings are Door Popper and Heat Alarm is “ON/Off with Car”. When
the ignition is turned ON, the Heat Alarm and Door Popper will power up.
2) With door popper on. Observe the pop status light.
3) Put the vehicle in PARK and confirm that the Door Popper status light is ON; this indicates
that Door Popper is READY.
4) Put the vehicle in REVERSE and through ALL the DRIVE gears, D-3-2-1 etc. and confirm
that the Door Popper status light FLASHES, this indicates that Door Popper is DISABLED.
5) With the vehicle in gear press BOTH the UP and DOWN keys simultaneously -or- press and
hold any button on the remote and the door should NOT Pop.
6) Lock the doors from the drivers switch.
7) Put the Vehicle IN PARK, Press BOTH the UP and DOWN keys simultaneously –or- press
and hold any button on the remote and the door should pop. Note the other doors should
remain locked to prevent unwanted entry into vehicle.
8) Lock the doors and retest. Verify that the door that is locking and unlocking.
9) Test Door Popper Remote at a distance of 200 to 500 feet to confirm remote’s range.
10) Visually inspect that the gas spring is mounted at an angle (rod down) and confirm the
brackets are not binding and that the door fully opens.
11) Repeat Heat Alarm test (Step 13)
If any of these tests fail please check the installation.
Contact AceK9.Com Support with the Serial Number, Call 772-600-7574
Be sure K9 handler receives a copy of the User Manual.
Acek9.com Two (2) Year Limited Warranty
For details visit http://www.acek9.com

17
Trouble Shooting
Communications Error, No Power To Head, Display Flickers and Beeps Continuously.
Check control head cable for damage
Check that connectors are fully inserted
Check that cable is not running parallel to transmitting antennas
On units that have been in service, check for corrosion or foreign material.
Check power and ground to the PRM and that the IntelaBox is plugged in to the PRM.
Replace Control head cable, the cable is straight through cat 5 style cable.
Alarm Displays Snooze Mode
Alarm is in snooze mode. Start up snooze mode allows the K9 handler time to start the
vehicle, allow the temperature in the vehicle to reach a safe level, and resolve any alarm
conditions. When the vehicle is running and the temperature is at a safe level the status light
will turn on indicating monitoring of temperature. (See User’s Manual)
Stall Sensor Alarm While Driving or Idling.
Stall sensors adjustment is needed, check location of sensor it needs to be located over coils
in the alternator (see install manual) Note: if a sensor was not purchased, stall monitor
needs to be disabled in menu.
Temperature Sensors Show Different Readings
Display Shows Temperatures as Left, Average (in center), and Right
Sensors reading will vary with location and conditions. If it is necessary to prove the
accuracy of the sensors by place both sensors together in the same location, they will be
within less than one degree of another. (allow the sensors some time to adjust).
Sensor reading differences are caused by the following. (See install manual for placement)
Sun heating the car body.
Air conditioning flow.
Open windows or air leaks.
Sensors not in good airflow.
No Door Popper Operation from Remote or Control Head.
Pop Status Light Should Burn Steady in Park, Blink When In Gear. If blinking in park the
neutral safety connection should be checked.
(See Vehicle specific information).
Door Will Not Pop Open When Activated, Clicks Are Heard.
Possible Causes
Solenoid is not grounded to chassis.
Door linkages are binding.
Unlock wires connected backwards or shorted. Check 10A Fuse at IntelaBox.
Solenoid needs adjustment.
Loose or broken electrical connection.
Child Lock is on.
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18
Hot-N-Pop Pro With Protective Relay
Module
INSTALL MANUAL